Front Desk Administrator
Front desk clerk job in Cincinnati, OH
The Front Desk Administrator is responsible for providing exceptional customer service at the front desk while supporting property management operations and assisting with accounts payable tasks. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced commercial property environment. This position is temp to hire and will pay between $20 and $22/hr.
Responsibilities
Greet and assist tenants, visitors, and vendors in a professional and courteous manner.
Answer and direct phone calls, respond to emails, and manage general inquiries.
Maintain a clean and organized reception area.
Coordinate scheduling for conference rooms and building amenities.
Assist property management team with administrative tasks, including preparing correspondence, filing documents, and updating tenant records.
Process work orders and track maintenance requests to ensure timely completion.
Support accounts payable by coding invoices, verifying charges, and submitting for approval.
Monitor and order office supplies as needed.
Assist with tenant communications, including notices and newsletters.
Maintain confidentiality of tenant and company information.
Qualifications
High school diploma or equivalent; associate degree or higher preferred.
Previous experience in property management, office administration, or customer service.
Prior experience in accounts payable is highly preferred.
Proficiency in Microsoft Office Suite and property management software (Yardi, MRI, or similar preferred).
Strong communication and interpersonal skills.
Ability to prioritize tasks and work independently.
Basic understanding of accounts payable processes.
If you are interested in learning more, please apply now.
Fitness Desk Rep (PT)
Front desk clerk job in Hamilton, OH
Job DescriptionDescription:
The Fitness Desk Representative is responsible for offering outstanding customer service, as well as monitoring of the strength and cardiovascular areas of the Fitness Center by providing safe and appropriate fitness information to Spooky Nook Sports members and guests. Position will include both weeknight (3-10pm) and weekend (7:00-7:00) shifts.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
Ohio BCI
FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
50% discount on Tuesdays at the Forklift and Palate Restaurant
35% off all Nook apparel
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Welcome, assist and interact with members using the fitness center
Scan in members to the Fitness Center and verify membership
Demonstrate the proper technique on how to use the cardiovascular and strength training equipment
Test all cardiovascular and strength training equipment daily
Perform daily, weekly, and quarterly cleaning of member desk, cardiovascular, and strength training equipment
Take prospective members on facility tours and assist in the sale of memberships
Schedule member orientations and program design appointments for new members
Know and enforce all Fitness Center policies, procedures and rules in a consistent, fair and firm manner
Answer calls and emails directed to the Fitness Center
Maintain proper level of clean and folded towels, and other supplies such as water for fitness center members
All other duties as assigned
Requirements:
Basic Qualifications
Ohio BCI and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). o NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin.
Must be 18 years of age or older
Minimum 6 months of experience in a customer service role
Current CPR/AED and First Aid Certifications
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Fitness industry experience including working knowledge of fitness center equipment
Previous fitness sales experience
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations
Integrity to safeguard confidential information
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Experience communicating with individuals of diverse demographics
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 50 lbs occasionally.
Noise Level: The noise level in this environment is typically variable.
Front Desk Agent
Front desk clerk job in Dayton, OH
←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at Woodspring Suites Dayton North. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive wages
Employee discounts on hotel rooms
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
Front Desk Agent
Front desk clerk job in Dayton, OH
Hello!!!
We are looking for a candidate that would like to learn the hospitality industry. If you are looking for that perfect career where you can grow into management please apply. We will train in many facets of this job. Experience in this industry can translate to a move anywhere in the world where a hotel exists. For a professional candidate promotion to Front Desk Manager, Assistant General Manager and Manager is possible.
Some areas you will learn are:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
Operate Laundry as Directed
Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Front Desk Agent
Front desk clerk job in Dayton, OH
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
Auto-ApplyHotel Front Desk Clerk / Guest Service Representative
Front desk clerk job in Mason, OH
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Flexibility to work either 3p-11p or 7a-3pm as well as weekends is preferred. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent Part Time
Front desk clerk job in Vandalia, OH
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
Auto-ApplyData Typist(entry Level) At Nieman Plumbing
Front desk clerk job in Cincinnati, OH
Job Description
Nieman Plumbing in Cincinnati, OH is looking for one data typist(entry-level) to join our team. We are located on 2030 Stapleton Court. Our ideal candidate is attentive, motivated, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Sourcing and organizing pertinent raw data, including audio files, working documents, and research papers.
Typing and formatting documents according to predetermined standards.
Requesting clarity on assignment instructions, if needed.
Editing your work to ensure that it is error-free, consistent, and adherent to guidelines.
Printing and distributing copies of your approved work, as required.
Creating digital copies of all tasks in case of loss or theft.
Downloading and installing important software updates.
Ensuring that your computer is password-protected and free from viruses at all times.
Qualifications
High school diploma or equivalent.
Prior experience as a data entry typist is preferable.
Satisfactory completion of a skills alignment exercise.
Advanced proficiency in mainstream word processors.
Excellent organizational and multitasking abilities.
Ability to meet tight deadlines.
Excellent at independent and group work.
We are looking forward to receiving your application. Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Front Desk Agent
Front desk clerk job in Cincinnati, OH
About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $18.00 - $20.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Front Desk Receptionist
Front desk clerk job in Cincinnati, OH
Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence.
We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach.
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a positive and helpful attitude.
Answer and direct phone calls in a polite and professional manner.
Manage front desk operations, including maintaining a tidy and presentable reception area.
Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department.
Handle incoming and outgoing mail and packages.
Schedule and coordinate meetings, appointments, and conference rooms.
Skills, Knowledge and Expertise
High school diploma or equivalen
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Friendly and professional demeanor.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Dynamic and collaborative work environment
Desk Clerk - Office of Residence Life
Front desk clerk job in Maineville, OH
The Desk Clerk performs a variety of clerical tasks, general operational services for residents and visitors, a variety of safety tasks. Career Readiness Competencies: * Communication * Critical Thinking * Professionalism * Teamwork Applications: * Applications are reviewed on a rolling basis. Applicants will be invited to participate in the next round of Desk Clerk interviews, which are offered on a monthly basis throughout the academic year. To be eligible, you must complete the following external application: ********************************** Pt5
* Answers telephone, screens calls, and takes detailed messages.
* Serves as residence hall office receptionist; greets residents and visitors, responds to general questions regarding the operation of the residence hall, and responds to general requests for information and assistance.
* Refers residents' and visitors' concerns/issues to the residence hall supervisor.
* Makes announcements using the residence hall public address system as requested/needed.
* Maintains and updates paper records and paperwork associated with the daily operation of the residence hall office.
* Be aware of and monitor the residence hall's emergency systems & procedures.
* Receive, sort, distribute, and forward incoming and outgoing mail.
* Receive, log, sort, distribute, and forward any packages.
* Issues and records the use and return of lock-out keys and PEDs. Issues and records the use and return of hall equipment.
* Reports problems related to and/or requests repairs of vendor contracted equipment located within the residence hall (including but not limited to washing machines, clothes dryers, vending machines, and photocopier(s)).
* Assist residents in reporting maintenance problems and requesting repairs.
* Report student concerns and issues to the Hall Director, Resident Advisor, or Student Desk Manager.
* Desk Clerks must maintain an overall cumulative GPA of 2.5 on a 4.0 scale.
* Completes a Desk Log for each shift worked, if applicable.
* Performs general clerical and safety tasks.
* Performs general operational services.
* Attends scheduled Desk Clerk staff meetings, as assigned by the Student Desk Manager.
* Maintains a clean working environment that is open to the public.
* Performs other related duties as assigned by Hall Director or Student Desk Manager.
* Desk clerks working between the hours of 12 a.m. and 7 a.m. must be at least 18 years old.
* Desk Clerks will be required to work an average of 13-16 hours per week at their assigned residence hall.
* Desk Clerks must be available for a combination of nighttime and daytime shifts as well as weekend and weekday shifts.
Front Desk Agent
Front desk clerk job in Cincinnati, OH
Looking for a sociable and dependable individual interested in becoming a Part-Time/Full-Time Front Desk Associate at our hotel in Cincinnati, OH. Seeking a dedicated team member to provide excellent service to our hotel patrons. Responsibilities include greeting guests, managing reservations, issuing keys, and addressing inquiries to ensure a pleasant stay.
The ideal candidate will possess outstanding communication skills, a strong work ethic, and a focus on guest satisfaction. Must be available on weekends. If you meet these qualifications, we welcome you to apply for this exciting opportunity!
Connect with the housekeeping department to ensure guest accommodations are ready
Welcome, register, check in, check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Well-versed in taking telephone calls and handling stressful situations
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist is preferred
High school diploma, GED, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Must be able to stand on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria
Front Desk Receptionist
Front desk clerk job in Cincinnati, OH
Full-time Description
As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned. This position will require travel to our other locations including Lawrenceburg, Indiana on a as needed basis.
Requirements
Excellent verbal and communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Computer skills
Able to work effectively with team members
EMR experience is preferred
Insurance Knowledge is preferred
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Great customer service attitude
High School Diploma or GED
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Life insurance
Mileage Reimbursement
Paid time off
Schedule:
Monday to Friday
Work Location:
In person
Salary Description $17.00 / Hour
Front Desk Receptionist/Switchboard Operator
Front desk clerk job in Cincinnati, OH
The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels.
Hours
Shared position - approximately 20 hours per week
Must have a flexible schedule
This position may require weekend hours during events
Qualifications
Duties and responsibilities
Operate telephone switchboard and redirect calls
Greet visitors to the office in a professional and friendly manner
Stay informed on company affairs to effectively address customer needs and answer questions
Sort and distribute incoming mail, packages and deliveries
Keep front desk tidy and presentable
Additional responsibilities as needed
Monitor company email and filter general inquiries, including donation requests
Ensure office is adequately stocked with office supplies and place orders as needed
Qualifications
Education - High school diploma, or GED equivalent
Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel)
Good phone etiquette
Strong oral communication skills
Ability to think on your feet and handle challenging callers
Timeliness
Experience - Prior experience preferred in an Administrative role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Orthodontic Front desk receptionist
Front desk clerk job in Cincinnati, OH
Job DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.
Front Desk Receptionist
Front desk clerk job in Cincinnati, OH
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
Hotel Front Desk Agent (PT - 2nd Shift)
Front desk clerk job in Hamilton, OH
Job DescriptionDescription:
The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager.
This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Greet, register, and assign rooms to guests
Issue room keys
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor.
Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
Keep records of room availability and guest accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges (such as room, food, telephone) to ledger
Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
Sell a variety of seasonal tickets
Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
Answer, screen, and route outside calls
Supply information to callers and record messages
Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
Record and set up all wake-up calls
Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
All other duties assigned
Requirements:
Basic Qualifications
18 years of age or older
High School Diploma or equivalent
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed
Integrity to safeguard confidential information
Authorized to work in the United States
Preferred Qualifications
Previous experience in a guest-focused environment
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations.
Experience communicating with individuals of diverse demographics
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Bilingual in English and Spanish is a plus
Working Conditions
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
Noise Level: The noise level in this environment is typically moderate.
Front Desk Agent/Night Auditor
Front desk clerk job in Dayton, OH
Job Description
Hello!!!
We are looking for a candidate that would like to learn the hospitality industry. If you are looking for that perfect career where you can grow into management please apply. We will train in many facets of this job. Experience in this industry can translate to a move anywhere in the world where a hotel exists. For a professional candidate promotion to Front Desk Manager, Assistant General Manager and Manager is possible.
Some areas you will learn are:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
Operate Laundry as Directed
Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Job Posted by ApplicantPro
Night Audit / Front Desk - Part Time
Front desk clerk job in Dayton, OH
←Back to all jobs at RAINMAKER TEAM LLC Night Audit / Front Desk - Part Time
Introduction:
We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a night auditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
Front Desk Agent
Front desk clerk job in Dayton, OH
The Best Western Plus is looking for Front Desk Agents!
This position can be the gateway to a rewarding career in the hospitality industry. In our industry advancement and promotions happen through hard work, effort and delivering outstanding guest service.
Full time associates are eligible for portable health insurance after 90 days and for vacation after one year.
There are bonuses! Earn up to $250.00 per quarter by referring leads discovered at the front desk to the sales department!
If this sounds like a great opportunity to start a new career or to advance your current hospitality career these are the qualifications needed:
High School Diploma or GED
3 months customer service experience
Fluent Verbal & Written Communication in Proper English
Computer Skills/Keyboard/Typing Skills
Ability to Work Independently
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Here is a brief job description:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Maintain a Professional Attitude to all Guests, Associates & Vendors
Here are the physical requirements needed:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
EOE
Job Posted by ApplicantPro