Front Desk Agent
Front desk clerk job in West Des Moines, IA
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $16-$17 an hour
Front Desk Agent
Front desk clerk job in Des Moines, IA
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
* Ability to work nights and weekends heavily preferred
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Front Desk Agent at Hop-A-Lot Iowa
Front desk clerk job in Des Moines, IA
Job Description
Hop A Lot Indoors in Des Moines, IA is looking for front desk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and maintain daily manifest of booked events ( birthday parties, open play, etc)
Maintaining facility cleanliness and organization of resources
Oversee staff when manager on duty is off site.
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone.
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
Loves working with kids in a fun loving environment!
We are looking forward to hearing from you.
UM / Data Entry Tech
Front desk clerk job in Des Moines, IA
Principal Accountability : Screens information received and refers members to the appropriate provider and/or contacts the provider directly for members. Facilitates the authorization process for requests that do not require clinical criteria application or judgment.
Provides relevant information to members and assists them in resolving Plan related problems when Member Services personnel are not available.
Acts as a resource to staff for questions related to the prior authorization process.
Refers unresolved prior authorization process questions to the Lead Intake Specialist.
Assists the Lead Intake Specialist in identifying, planning and implementing staff training programs.
Identifies and reports member and provider educational opportunities to the Lead Intake Specialist.
Accurately answers questions regarding Plan benefits and Utilization Management requirements for members and providers.
Makes appropriate inquiries to determine potential coordination of benefits and advises appropriate provider and claims staff of same.
Supports Utilization Management nurses with data entry.
Performs other duties as assigned.
Adheres to Select Health and KMHP policies and procedures.
Supports and carries out the Select Health and Mercy Mission & Values.
Key Competencies/Success Factors:
Excellent interpersonal and verbal communication skills.
Attention to detail and confidentiality.
Patience and a balanced demeanor.
Professional image.
Ability to write clear and concise reports.
Willingness to work any shift.
Availability for in-service training.
Requirements/Certifications:
REQUIREMENTS:
High School Diploma / GED
Proficient PC Skills in a Windows based environment including word processing, spread sheets and working in database programs.
Proven ability to keep accurate and timely records and documentation according to established processes
Experience as a medical assistant or role with similar responsibilities
Experience handling multiple calls or triaging calls
Medical Terminology, ICD, CPT, and coding experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Night Auditor
Front desk clerk job in Des Moines, IA
**Hotel:** Des Moines Embassy Suites 101 E Locust St Des Moines, IA 50309 Part time Compensation: $16.00 **Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence** **What's in it for you?** The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
+ **Career Growth & Learning** - 40% of our management hires are internal promotions!
+ **Invest in Your Future** - 401(k) plan with company match.
+ **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options.
+ **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
+ **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
+ **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs.
__________________________________________________
**What You Will Do**
+ Work the overnight shift (11 PM - 7 AM) as the go-to team member for guest needs, questions, and check-ins.
+ Balance the books nightly-post revenues, reconcile ledgers, and make sure every penny has a home.
+ Handle guest requests and complaints calmly and professionally (even at 3 AM).
+ Manage reports, paperwork, and financial summaries like a night owl with a calculator.
+ Keep things secure and confidential-you're the trusted closer of the day's business.
**What We Are Looking For**
+ Front office experience (6+ months) - You've been behind the desk before and know how to keep things running solo.
+ Basic accounting knowledge - Posting revenues and balancing reports doesn't scare you (you might even enjoy it).
+ High school diploma or equivalent - Strong communication and math skills help you succeed in this key role.
+ Tech savvy with Excel and property systems - You're not just good with guests-you're good with spreadsheets too.
+ Able to work overnight shifts reliably - This role is for true night owls who like quiet lobbies and clean ledgers.
**Why Atrium:**
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
_____________________________________________
_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: ************************************************
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**
Ruan Neurology Front Desk Supervisor
Front desk clerk job in Des Moines, IA
As a Front Office Supervisor at MercyOne, you will lead and support front desk and clerical staff to ensure efficient daily operations and exceptional patient service. You'll collaborate with clinic leadership to enforce protocols, manage scheduling, and support compliance with organizational policies. This role includes staff training, performance evaluations, and assisting with hiring decisions. Your leadership helps create a positive, patient-centered environment that promotes smooth clinic workflows.
ESSENTIAL FUNCTIONS:
* Assists in directing, motivating, and evaluating clinic personnel; may help set staff priorities and take part in performance evaluations and disciplinary actions.
* Collaborates with clinic management and medical staff to enforce clinic-specific protocols, procedures, and objectives.
* Coordinates with the team to ensure charging and reimbursement updates are integrated throughout clinic operations.
* Promotes a culture of Patient Centered Care, building a team focused on delivering a positive experience at every patient encounter.
* Demonstrates functional knowledge of the responsibilities of directly supervised job roles.
* Assists in developing the clinic budget and monitors staff and supply usage to maintain budget compliance.
* Ensures clinic compliance with MCI policies and implements corrective actions as needed.
* Fosters a team-oriented environment using effective communication to address problems, offer solutions, and ensure mutual understanding among staff and patients.
* Trains and monitors staff to ensure compliance with applicable federal and state regulations.
* Participates in hiring processes and collaborates with HR; may be responsible for hiring within assigned areas.
* Ensures staff meet mandatory education and training requirements, providing mentorship and updates on changes in healthcare practices.
* Schedules and supervises designated clerical personnel.
* Participates in performance improvement activities as appropriate.
MARGINAL FUNCTIONS:
* Provides cross-coverage in other clinic areas as needed.
* Maintains and restocks clinic supply inventory.
* Reviews clinic policies and recommends revisions as appropriate.
* Performs general office duties such as greeting patients, answering phones, scheduling, verifying authorizations, and updating demographic and insurance information.
* Supports various clinic operations including reception, accounting, lab, and nursing to ensure smooth service delivery.
* Prepares and/or reconciles daily bank deposits.
* Reconciles provider schedules.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* High school diploma or equivalent.
* Two years of experience in a clinic or physician office setting.
* Coding knowledge (ICD-10, CPT, and insurance regulations) is preferred but not required.
* Familiarity with medical office procedures, basic math, office equipment, medical terminology, clinic policies, data entry, and computer systems.
* Coding certification is preferred, but not required.
* Basic Life Support (BLS) for the Healthcare Provider certification required within three (3) months of hire. Acceptable certifications include:
* American Red Cross CPR/AED for the Professional Rescuer
* American Heart Association Basic Life Support
* Proof of completion of Mandatory Reporter abuse training (specific to the population served) required within three (3) months of hire.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Front Desk Hampton Inn Part-time
Front desk clerk job in West Des Moines, IA
Description:
The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests.
The Job
A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart.
Job Duties Include:
Greet and interact with guests in a warm, friendly and professional manner.
Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
What would make me successful in this role?
Passion for hospitality
Motivated to enhance the guest experience
Ability to work with a team
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
About Us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
.
Requirements:
Required Skills & Experience
Must be at least 18 years old
Attention to detail
Hotel experience preferred
Customer service experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Front Bar Receptionist
Front desk clerk job in West Des Moines, IA
Job Description
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Front Desk Agent
Front desk clerk job in Altoona, IA
Job Brief
We are looking for a responsible Front Desk Agent to join our team and provide excellent customer service to our hotel guests. Front Desk Agents responsibilities include creating reservations, registering guests for rooms, handle customer complaints and requests, customer service to hotel and non hotel guests, and light cleaning.
Responsibilities
Register Guests
Providing rooms for guests with or without reservations is the chief task of our Hotel Front Desk Agent. This includes servicing same-day reservations as well as pre-registered guests. The Hotel Front Desk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. These duties also include checking guests out of the hotel.
Handle Complaints and Requests
A Hotel Front Desk Agent is typically the individual who is approached by guests with comments, complaints or service requests. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. It is the responsibility of the Hotel Front Desk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint.
Perform Bookkeeping Duties
In many cases, a Hotel Front Desk Agent will be responsible for balancing cash accounts and ensuring that all checkout payments balance at the end of their shift.
Hotel Front Desk Agent Skills
Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills.
Core skills
Using oral and written communication skills to register and accommodate guests
Managing guest service requests
Processing cash or credit card payments
Maintaining updated information on room availability, reservations and guest messages
Understanding how to use hotel Property Management Software (PMS) systems
Advanced skills
Apply selling techniques when needed to register rooms
Knowledge of basic bookkeeping processes
Ability to work in other departments such as housekeeping, trolley stop, and laundry if needed
Auto-ApplyFront Desk Agent
Front desk clerk job in Waukee, IA
Job Details Aloft by Marriott - Waukee - Waukee, IADescription
Department: Front Office
Supervisor Title: Front Office Manager; Assistant General Manager;
General Manager
Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.
Responsibilities:
Be flexible in regard to work schedule.
Report to work on time, in proper and clean uniform, including name tag.
Must have a valid drivers license and proof of insurance.
Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
Be able to operate hotel reservations software competently and efficiently.
Perform guest registration and room assignment and accommodate special requests of all guests.
Be knowledgeable about brand specific reward programs and other frequent traveler programs.
Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
Know policies and procedures of safe deposit boxes.
Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
Assist fellow associates in their jobs when able to improve daily operations of the hotel.
Have knowledge about all emergency procedures and know how to act on them.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager.
Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
Perform other duties as assigned.
Must have a valid drivers license, Proof of insurance and pass as approved driver.
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my as stated above.
Qualifications
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my job description as stated above.
Front Desk Agent | Part Time l Country Inn & Suites
Front desk clerk job in Clive, IA
* Anticipates and responds to guests in a friendly and positive manner * Responsible for providing the highest level of service * Process check-ins and check-outs, verify billing, create reservations, and process special requests * Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
* Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
* Understands and follows the company guest service recovery program
* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues
* Monitors room availability, follows restrictions, and all booking policies and procedures
* Drives sales and maximizes revenue by up-selling rooms and amenities
* Follows company procedures when handling cash and processing financial transactions
* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
* Produces required volume of work by planning, organizing and prioritizing work duties
* Adheres to company general work rules, department procedures and company policies
* Attends all required department and hotel meetings
* Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations
* Follows all company procedures for guest/associate incidents
* Knowledgeable of hotel emergency procedures
Education: High school diploma or GED
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email ********************.
Easy ApplyFront Desk Representative
Front desk clerk job in Urbandale, IA
Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work.
We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must!
A Few Things About Us:
We work hard, but love to have fun with our students and each other!
Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees!
Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule
Financial bonuses and advancement opportunities including supervisory and management positions!
Wonderful warm and tropical atmosphere centered around kids and family comfort!
Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Leadership roles starting at $15.50
Flexible part-time hours and scheduling
Competitive pay
Growth opportunities
Valuable work experience
Increased social opportunities
Future references/referrals
On-the-job training and certification opportunities
Position Requirements:
High energy - you believe work should be fun!
Service mindset - you take pride in making sure our members are taken care of!
Able to take initiative and have great organizational skills!
Excellent communication and able to develop relationships with our members!
Passionate about working with children of all ages and ability levels!
Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!)
Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary:
Promotes quality customer service face to face and over the phone to current and future guests.
Process sales and enrollment transactions.
Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company.
Customer Service Duties and Responsibilities:
Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists members with purchases of merchandise and vending.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising.
Checks voicemail and email correspondence and responds in a timely manner.
Makes collection calls to resolve open account problems.
Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired.
*Ask about becoming a Swim Instructor in your interview!
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.
Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided).
Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate.
Candidate Profile:
Outgoing and energetic personality
Friendly, positive attitude
Strong work ethic
Dependable, punctual, detail-oriented, and well organized
Ability to multi-task
Focused on SAFETY
Flexible and able to adapt to company growth and evolving responsibilities
Must be comfortable working with and around young children
If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you!
Compensation: $14.00 - $16.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyFront Desk Agent
Front desk clerk job in Norwalk, IA
Join Our Hotel Opening Team at the Tru by Hilton, Norwalk, Iowa! The Newly Built Tru by Hilton, Norwalk Iowa anticipates opening soon and is seeking a Front Desk Clerk, Front Office Agent or a Guest Service Agent! About Us: Ideally located off I-35, we are near the Gregg Young Sports Campus and The Legacy Golf Club. Des Moines International Airport (DSM) is within five miles. The Norwalk-McAninch Sports Complex is two miles away, while Blank Park Zoo is 11 minutes from our hotel.
Why This Role?
Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Tru by Hilton Norwalk Iowa offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out.
What's In It for You?
Comprehensive Benefits: Medical, Dental and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses and Commonwealth University
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more Key Responsibilities for the Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent include:
Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.
What We are Looking for in a Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent include:
High school diploma or equivalent
Previous experience in food service, hospitality, or customer service (preferred).
Friendly and welcoming demeanor.
Ability to interact professionally with guests and address their needs.
The ability to manage multiple tasks efficiently in a fast-paced environment.
Ability to prepare and handle food safely
Willingness to work collaboratively with coworkers.
Flexibility to adapt to changing tasks or guest demands.
Applicants should have flexibility to work weekends & holidays Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
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At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.
Join us in shaping the future of hospitality in Norwalk, Iowa! Apply today!
Front Desk Associate
Front desk clerk job in Clive, IA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Wellness resources
This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities:
Executes procedures as outlined by front desk manual
Answer phones, take messages and transfer calls
Knowledgeable of Clubs amenities and surroundings
Communicates kindly and sincerely using members name
Attends all staff and club meetings and events
Establish and maintain professional relationships with members and staff
Ensures front desk is clean, maintained and organized at all times
Ability to respond quickly and appropriately to emergency situations
Expectations:
Present a professional demeanor at all times when representing the Genesis Health Clubs
Provide input in developing strategies to support club goals and objectives
Ability to respond to common inquiries or complaints from members
Job Requirements:
Available to work weekends and evenings and holidays
Must hold current CPR certification or obtain within 60 days of start date
Ability to work well with others
Experience in cash handling and credit cards
Customer service abilities
Physical Requirements:
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing and speaking
Front Desk Staff
Front desk clerk job in Des Moines, IA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.75 per hour
Salary Range:
7.25
-
11.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyData Entry
Front desk clerk job in Boone, IA
The ideal candidate will be responsible for entering various types of data into our systems accurately. Key tasks include updating subscriber records while maintaining both quality and quantity expectations.
ESSENTIAL FUNCTIONS
Accurately keys a variety of subscription transactions and special requests from source documents into our systems.
Review documents and determine type of transaction. Enter the correct amounts for check bearing documents.
Print batch header, match to corresponding documents and totals checks. Balance checks to batch totals.
Complete daily paperwork including but not limited to recording clerical charges.
Keys re-batched documents.
Utilize Confluence and other documentation for client specific information and updates.
Obtain and return assigned work from designated area.
RESPONSIBILITIES
Maintains confidentiality of CDS Global and its clients' proprietary information.
Interacts in a cooperative and professional manner, with all levels of employees, clients and/or vendors, in a team environment.
Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
Acquires and adopts new information in a changing technical environment.
Adheres to CDS Global guidelines, policies and procedures.
Assumes additional responsibilities as required.
REQUIREMENTS
High school diploma or equivalent preferred.
Minimum typing skills requirement: 35 WPM.
Basic verbal and written English communication skills.
Basic math skills.
Ability to interpret, examine, and process data.
Ability to compare and evaluate entered data with original document and make necessary edits.
Average organizational skills.
Ability to work independently and as part of a team.
TRAINING
December 1- 5 Monday - Friday 9am - 5pm
WORK SCHEDULE
Monday-Friday 9:00am - 5:00pm
WORK LOCATION
Boone, Iowa
SALARY
Base Wage $14.50/hour
POSITION TYPE
Temporary
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
We strive to create an environment that brings the power of diversity to life.
At CDS Global, our mission, vision, and values aren't just statements on a wall - they guide everything we do, and we're proud to share them with every potential team member:
MISSION
Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.
VISION
Be recognized as the trusted world leader in intelligent solutions-seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.
VALUES
Integrity: We uphold honesty, transparency, and accountability in all we do.
Innovative: We embrace bold thinking and leverage technology to fuel growth, progress, and solutions.
Excellence: We pursue world-class quality and continuous improvement in everything we do.
Collaborative: We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions.
Curiosity: We seek knowledge, challenge ideas, and explore new possibilities.
Compassionate: We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve.
Post Offer, Pre-employment background check(s) conducted on qualified candidates.
Post-offer, pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer - Veterans/Disabled
Job Recruitment Scams Warning
It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.
Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.
Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any point in the recruitment process.
All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative.
The FTC has issued helpful guidance about these types of scams at ********************************************************************************************
Onsite: #LI-Onsite
Auto-ApplyFront Desk Receptionist
Front desk clerk job in West Des Moines, IA
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.
For more details about America's Best, visit AmericasBest.com (************************************** .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
What would you do? - The Specifics
+ Ensures high quality customer service while following all safety protocols.
+ Ensures a smooth flow of customers through the store.
+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
+ Processes and understands managed care plans while obtaining document information from the insurance company as needed.
+ Provides customers basic and accurate information.
+ Schedules and confirms appointments, follow-up visits and classes.
+ Files all patient records daily and pulls patient files for the next day's appointments.
+ Checks order status and notifies customers when orders are in or of any delays.
+ Keeps reception area tidy and presentable with all necessary materials.
+ Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
+ Participates in regularly scheduled mandatory communication meetings.
Are you the right fit? - The Suitable Talent
+ Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
+ 0-2 years related experience or training preferred.
+ Experience handling multiple phone lines preferred.
+ Strong customer service skills required
+ Strong organizational skills required
Education: High School Diploma or equivalent.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website ********************** to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Hotel - Front Desk Agent
Front desk clerk job in Altoona, IA
Shift: 2pm-10pm, 3pm-11pm, or 4pm-12am Days Off: Varied * Hours and days based on business needs. $16.50/hour Get paid when you need it - daily, weekly or biweekly! Are you gifted with the ability to make people happy and comfortable? Do you greet everyone with a warm smile and do you make great first impressions? Is getting to the root of a problem your specialty? We're looking for you! As a Hotel Front Desk Agent, you'll be an integral part of a successful Prairie Meadows experience and one of the first people our guests communicate with.
Here's what you'd be responsible for:
* Ensuring guests are promptly greeted and successfully checked in and checked out of hotel rooms
* Creating accurate reservations for individual guests and groups with room blocks
* Resolving guest concerns and implementing solutions
* Listening and understanding requests, issues, and situations from both guests and staff members
* Maintaining up-to-date knowledge of property amenities, area attractions, room locations, rates, promotions, and events
Requirements: High school diploma or equivalent. Must have hotel front desk, customer service, or similar work experience. Excellent phone etiquette and customer service skills relating to both internal and external guests are required. Proficiency with Microsoft Office Suite is required and advanced computer skills are preferred. Knowledge of Micros Opera property management system is a plus, but not necessary. Must have strong organizational and multi-tasking skills with the ability to communicate effectively both verbally and in writing with persons of diverse backgrounds. Must be able to tolerate standing and walking for long periods of time. Ability to lift up to 50 lbs. and push a cart weighing up to 150 lbs. is required. Must be able to stoop, bend, reach, twist and grip objects, have good finger movement, and differentiate colors. Weekend, holiday, and varied hours may apply.
Front Desk Receptionist
Front desk clerk job in Guthrie Center, IA
Receptionist
Join Our Team as Front Desk Receptionist at The New Homestead, Guthrie Center, IA.
The New Homestead in Guthrie Center, IA, is currently seeking a compassionate, detail-oriented, and dedicated individual to join our team as a Front Desk Receptionist. This position is a vital part of our organization, completing administrative duties to ensure the highest level of customer service to residents and visitors.
As the Front Desk Receptionist, you will serve as the welcoming face of our facility. Your responsibilities will include answering the phone, directing calls and visitors to the appropriate areas, filing, oversee mailings, ordering office supplies, assist residents with accounting information and other duties as assigned while maintaining a warm and professional atmosphere at our front desk.
We are looking for someone with excellent customer service, possess exceptional phone etiquette, basic accounting knowledge, ability to multitask, strong communication and organizational skills. If you enjoy working in a caring environment and thrive in a role that allows you to interact with the general public, residents, families, and staff on a daily basis, we encourage you to apply.
About Us:
The New Homestead is a skilled nursing facility, Assisted Living and Independent Living campus in Guthrie County. Our mission is enriching lives through kind, compassionate care. We provide short term and long-term care to residents in a homelike setting. At The New Homestead we take pride in the care that we provide, making personal connections with residents and their families.
Contact Information
For more information, please call The New Homestead at **************.
Front Bar Receptionist
Front desk clerk job in Ankeny, IA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.