Front Desk Clerk
Front desk clerk job in Farmington, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1+ years prior guest service experience
Preferred Knowledge and Certification:
1-year switchboard and/or reservations experience
1-year cash handling experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Proven to accurately type
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume of direct public contact
Cub Liquor Larpenteur - Liquor Clerk - Up to $16.00 Hiring ASAP
Front desk clerk job in Roseville, MN
Reports to: Liquor Store Manager
Classification: Part Time Non-Union
Rate of Pay: Up to $16.00
Hours: Sunday - Saturday, varied hours
GROW with Jerry's
G ain new lifelong skills in customer service
Enjoy a R ewarding work environment with a diverse group of coworkers
Experience O pportunities for career advancement
Maintain a flexible W ork schedule
Individuals applying for this position should be willing to:
Make lasting connections with our customers
Ring up customer purchases in an accurate, efficient, and prompt manner
Problem solve customer questions and/or concerns (may need to call a manager)
Fill and rotate cases and displays (may be some heavy lifting-up to 50lbs)
Assist with receiving products and merchandising to keep our shelves full
Help maintain a clean and safe store
Work with the team on all tasks necessary to have an awesome store
Jerry's would love to see an individual who:
Is friendly and outgoing and promotes customer service for the entire team
Has experience working in a liquor store
Knows about wine, beer, and food pairings
Understands the importance of following all municipal/state/county/location carding laws
Creates displays, fills the cooler, and stocks shelves with accuracy and enthusiasm
Is motivated to grow their career and continue learning
Jerry's work perks:
Store Discount
Employee Assistance Programs
Flexible Schedule
Other
Must be 21 years of age
Position functions and responsibilities may vary by store.
Frequent:
Physical
lifting/carrying over 50 lbs., pushing/pulling to 2000 force lbs.
walking, reaching, standing, stooping/bending, squatting, kneeling
repetitive motion: turning, bending
Equipment Operation
forklift, pallet jack, flatbed cart, two-wheeled dolly, carts, box cutter, compactor, scanner, register, check approval machine, coupon machine, telephone
judgment/decision making, social skills/verbal interaction, memorization, reading, writing, basic computer skills
Environmental
extended exposure to cold temperatures and wet surfaces
Occasional
Physical
climbing ladders
Mental
math/calculation
FREQUENT: 15% of the work shift or at least ten repetitions per work shift
OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shift
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Warehouse Operations Clerk - Driver
Front desk clerk job in Milwaukee, WI
Starting at $17.88 per hour | First Shift - weekends required
In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs.
*Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method.
*Store and rotate all goods utilized by the property in correct bin locations across all warehouses.
*Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition.
*Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet.
*Participate in all monthly, quarterly, and annual inventories.
*Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications.
*Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements.
Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility.
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required.
Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred.
The ability to successfully achieve forklift certification.
Must have a valid, unexpired Wisconsin Driver's License.
Must have and maintain an acceptable Motor Vehicle Record (MVR).
Must pass a DOT Physical Exam.
The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
The ability to maintain discretion in handling confidential information.
The ability to interact with guests and team members professionally.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Mailroom Clerk -- SANDC5697271
Front desk clerk job in Madison, WI
We are seeking a Mailroom Clerk capable of supporting multiple onsite locations. This role involves delivering mail, performing print jobs, assembling completed print materials, answering phones, changing toner, and placing service calls for machines. The ideal candidate will have strong customer service skills, be adaptable to change, learn quickly, and perform well under pressure. This position requires regular walking to deliver mail and toner, along with lifting up to 50 lbs. Candidates must also be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Free parking is available at all sites, and if parking fees occur, Ricoh will reimburse.
Key Responsibilities:
Deliver mail across designated sites
Complete print jobs and assemble finished materials
Answer phones and provide excellent customer service
Change toner in machines and place service calls when needed
Walk throughout the site to deliver mail and toner
Lift up to 50 lbs as required
Perform general mailroom and print shop duties
Required Skills:
Strong customer service skills
Ability to adapt to change and learn quickly
Ability to work well under pressure
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to lift up to 50 lbs
Ability to walk throughout the workday
Education:
High school diploma or equivalent.
Front Office
Front desk clerk job in Saint Paul, MN
Required Skills & Experience
-Good understanding of general office procedures and clerical skills
- Basic reading, writing, and mathematical skills
- Basic knowledge of personal computers and other office equipment
- Effective verbal and written communication skills
- Ability to collect and organize information.
Nice to Have Skills & Experience
Bachelors or Associates
Job Description
The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors. This person will receive about 2 weeks of training to eventually review 150 documents a day. This role is paying 17/hr with hours of 8-4:30 PM CST.
Receptionist
Front desk clerk job in South Saint Paul, MN
Mathias Die Company
Receptionist -
Grow your Career!
Onsite: 391 Malden St. South St. Paul, MN
Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more!
About Us: At
Mathias Die Company
, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients.
Job Description: As a
Receptionist
, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail.
Essential Functions:
Greet and assist customers
Assigned tasks have organizational focus
Adaptability within a business - industrial manufacturing office skill environment
Team work & fosters cooperative spirit
Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line
Key Responsibilities:
Answer incoming call activity and external call activity professionally, in a timely manner
Good Positive Experience & Human Relations Practices
Customer Service Oriented
Accurate, timely processing of invoices, accounts receivable & operating systems data input
Computer & Desktop skills within business basic software & specific/trained Operating Systems
Key communication monitor/source-point for management daily awareness and staff emergency situations
Assigned tasks support Monthly on-site Customer Training Sessions
Display high standards of ethical conduct, exhibits honesty & integrity
Responds appropriately to supervision, assist booking keeper with various duties
Good Daily attendance & on-time discipline
Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision
Manage through Front Desk Office Distractions
Qualifications:
High School Diploma/GED
Previous phone and computer experience
Customer oriented
Computer knowledge and/or experience
Skill capability and room for skill improvement around written and verbal
English communication skills
Manage details, recognize what detail orient value brings and pattern of being well organized
Ability to work independently and handle multiple tasks
Team player with the ability to work well with all levels of the organization
Ability to handle fast paced work environment
Professional manner and demeanor
What We Offer:
Competitive Compensation Starting at $18.50+/hour
Comprehensive Benefits Package
First shift hours starting at 8AM
Opportunities to explore career paths in administration, operations, and beyond
A Supportive and Collaborative Work Environment
Strong and Stable Organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Custom Product Order Entry
Front desk clerk job in Shakopee, MN
** Custom Product Order Entry **Reports to Title:** Supervisor of Custom Product Advisors **Department/Division:** Customer Excellence **Primary Work Location:** Shakopee, MN **Job Code/Classification** : Non-Exempt To be a liaison between manufacturing and the customer to improve customer satisfaction by evaluating and interpreting the order and making the appropriate manufacturing recommendations based on customer requirements and manufacturing capabilities. To travel as needed to support customer functions and quality concerns in the field.
**Essential Functions** (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
+ Resolve transactional issues on orders forwarded by Order Entry.
+ Make outbound calls on designated orders.
+ Manage workload on a daily basis, making follow-up calls as necessary.
+ Perform other duties as requested and / or as needed to fulfill the purpose of the position.
**Competencies** (Knowledge and Skills needed for this position.)
+ Follow the HR policy including all company and department policies and procedures.
+ Meet all performance and behavior expectations outlined in the company performance appraisal and / or communicated by management.
+ Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
+ Follow good safety practices in all activities.
+ Establish and maintain positive and productive work relationships with all staff, customers and business partners.
+ Demonstrate the behavioral and technical competencies necessary to effectively complete position responsibilities. Take personal initiative for technical and professional development.
+ Safeguard sensitive and confidential Company information.
**Desired Qualifications**
**Required Education:**
+ Associate's degree or equivalent work experience and knowledge.
**Experience:**
+ Minimum of 1 year industry experience in Order Entry or Customer Care.
**Travel:** NA
**Other:**
+ Participate and promote Continuous Improvement within the department and company.
+ Promote and encourage the GN Core Values.
+ Participate and promote Quality Excellence initiatives as required.
**Other Information**
**Direct reports:** None
**Indirect reports:** None
**Working Environment:** Office
**Physical Demands:** Sitting, standing, bending, reaching, etc.
**Position Type and Expected Hours of Work:**
Full time (8:00am to 4:00 pm), Monday-Friday, occasional Saturday/OT as needed.
**About Us**
At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
**What We Offer**
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members
**We encourage you to apply**
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
**We are committed to an inclusive recruitment process**
GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.
**Pay Transparency Notice:**
Depending on your work location, the target hourly rate for this position can range from $20.00 - $23.00. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.
**E-Verify:**
GN participates in E-Verify. View the E-Verify poster here (************************************************************************************************************* . View the Right to Work poster here .
**Disability Accommodation**
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail **************************************** . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
**The GN-owned brands that are responsible for bringing these technologies to life:**
+ Medical grade hearing technology: ReSound (*************************** , Beltone (*************************** , Interton (**************************** , Jabra (******************************
+ Professional collaboration: Jabra (*********************** , BlueParrott (********************************** , FalCom (***********************
+ Gaming, calls and media: SteelSeries (************************* , Jabra (***********************
Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (************************************************ , Facebook (************************************** and Twitter (******************************** .
We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!
1st Full Time Automated Data Entry
Front desk clerk job in Eau Claire, WI
This position is primarily responsible for reading, interpreting, and responding to Guest comments and questions by letter or email. Some computer knowledge is required. PRIMARY RESPONSIBILITIES: * Monday - Friday 8-hour shifts (7am - 3:30pm)
* Responding to Guest comments and questions by both letter and email
* Occasional data entry
* 10key experience a plus
* Quiet on-site work environment
* Will train for specific needs
Front Desk Agent - The Lismore
Front desk clerk job in Eau Claire, WI
The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed.
Front Desk Agent - Evening and Weekend Availability
Front desk clerk job in Bloomington, MN
Full-time, Part-time Description
SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America is looking for a Front Desk Agent to join our team! This individual would need to have PM Availability on Thursday, Friday, Saturday and Sunday. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
About Us:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity, respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $17.00 to $18.00 an hour
Front Desk $12 Starting
Front desk clerk job in Menomonie, WI
Supervisor: General Manager
Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
Front Desk Agent
Front desk clerk job in Glenwood, MN
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Baymont By Wyndham /Penny's Diner of Glenwood, MN.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
16.00/hr
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyCUSTOMER SVC/CLERK
Front desk clerk job in Racine, WI
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Front Desk Agent - FT + Weekends
Front desk clerk job in Eagan, MN
Residence Inn Eagan - Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent
Front desk clerk job in Moorhead, MN
Microtel Inn & Suites and Travelodge & Suites in Moorhead, MN is looking for one front desk agent to join our 21 person strong team. We are located on 2915 12th St S. Our ideal candidate is attentive, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
Front Desk Agent
Front desk clerk job in Minneapolis, MN
The Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent.
The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for providing exemplary services to the guests upon every entry in the hotel, during their entire stay, and upon departure.
Accommodates guests of the hotel by performing the following duties:
Register and process guests using Opera and other various software systems.
Accommodate guest's requests and phone calls in a friendly and discreet manner.
Follow established policies and procedures.
Anticipate ways to increase guest satisfaction.
Clearly dispatch and communicate with all hotel staff (Engineering, HR, Sales, and Food & Beverage).
Maintain and accurate handover log for the next shift, noting pending services for guests.
Maintain a clean and neat front desk area.
Encourage guests to enroll in the Marriott Rewards Program.
Knowledge of surrounding attractions, restaurants, directions and ability to make recommendations to guests.
Adapt to special, high-pressure and sometimes unexpected situations.
Assist in various projects and office related tasks as needed.
Answer phones in a courteous and efficient manner according to the Marriott International standards.
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
Secure payment, verifying and adjusting billing as needed.
Provide guests with room and hotel information, directions, amenities and local interests.
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff.
Complete cashier and closing reports, counting the bank at the end of each shift securely.
Accept and record wake-up calls, delivering to the right department.
Communicate any emergency, lost item or theft to proper security staff and/or authorities.
Keep contingency lists in case of emergency and communicate any necessary messages.
PHYSICAL REQUIREMENTS:
Stand and walk for up to 4 hours in length.
Lift up to 15 pounds regularly and up to 50 pounds as needed when assisting with luggage.
Spend extended lengths of time viewing a computer screen.
Operate office equipment such as: computer, printer, multi-line phone, fax machine, filing cabinets, and others as needed.
Stoop, push, twist, turn, upward reaching, stretch, crouch, sitting, grasping, climbing stairs, bend, squat and perform repetitive motions.
Other duties may be assigned.
QUALIFACTIONS:
High school education and relevant training and experience preferred.
Must possess computer skills (programs such as Microsoft Office, etc.)
Strong verbal and written communication; must be able to speak, write and understand English.
Scheduling flexibility to include days, nights, weekends and weekdays.
Regular and dependable attendance is required. Attendance at scheduled meetings and training sessions is required.
Understand and communicate the Scalzo Hospitality Core Values.
Knowledge of applicable Federal, state and local health, safety, and legal regulations.
Your Experience Matters and Makes a Difference!
Our Core Values: Guest Service Focused • Consistency • Pride • Ownership
Front Desk Agent
Front desk clerk job in Eagan, MN
The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.
Job Description
Omni Viking Lakes Hotel is seeking a Front Desk Agent. This position is responsible for providing a five-star welcome and departure experience to each guest, as well as serve as a hotel ambassador throughout the guest's stay. This team member will make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, settling guest accounts upon check-out, resolving guest issues, and completing special requests.
Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Salary for this position starts at (based on experience): $18.00/hour. Full Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Viking Lakes reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.
Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.
Responsibilities
· Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
· Empathetically listen to guest inquiries and provide appropriate responses.
· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
· Supports new Omni Safe and Clean protocols throughout the hotel to support Omni's Covid-19 related sanitation protocols.
· Block rooms in the computer and follow through on designated requirements.
· Pre-register designated guests and prepare key packets.
· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
· Maintain confidentiality of all guests and hotel information
· Employ attention to detail to ensure security of guest room access.
· Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.
· Maintain guest history files on all guests.
· Expediently accommodate any room changes.
· Document all guest requests, complaints, or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.
· Issue safe deposit boxes to guests and ensure security of key.
· Monitor, send and distribute guest faxes.
· Generate, print, and distribute daily and weekly reports.
· Resolve discrepancies in the room status report with Housekeeping.
· Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions.
Qualifications
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone
· Ability to input information accurately and efficiently into computer systems.
· Ability to work cohesively with co-workers both within and outside of your department.
· Ability to compute accurate mathematical calculations.
· Ability to think clearly, quickly and make concise decisions.
· Ability to prioritize, organize and follow up.
· Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
· Previous customer service experience
· Previous hotel front desk experience is strongly preferred.
· Previous cashiering experience is preferred.
· Fluency in a foreign language is preferred.
· Previous guest relations training is preferred.
Physical Requirements:
· Stand or walk for an extended period or for an entire work shift.
· Requires repetitive motion.
· Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Working Environment:
· Interior of hotel
· Outdoors in parking area.
· Occasional travel around property with exposure to outside weather conditions.
· Exposure to hazardous chemicals
Tools & Equipment:
· Radio, computer, printer, copier, telephone
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Auto-ApplyData entry
Front desk clerk job in Mankato, MN
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Data entry clerk for temporary 3 months position for clerical and administration support.
Data entry clerk requires;
10 key
Data entry
Data entry clerk duties include:
interacts with the customer only to clarify specifications
data entry, billing, and proofing type setup
Additional Information
$12/HR
3 months
Night Auditor
Front desk clerk job in Bloomington, MN
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries.
QUALIFICATIONS:
Previous guest relations training.
Accounting background preferred.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
Auto-Applyclinical office assistant
Front desk clerk job in Spring Valley, WI
Department:
37534 AMC Burlington - Outpatient Rehabilitation: Southern Lakes
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
We are seeking a Casual Clinic Office Assistant to provide flexible coverage across the Burlington and Walworth Market. This role supports staffing needs during PTO and leaves, ensuring consistent front desk coverage and smooth clinic operations.
Clinic Locations Include:
Burlington
Waterford
Twin Lakes
Lake Geneva
Delavan
East Troy
Schedule:
Hours and days will vary based on coverage needs. Shifts may fall between:
Monday-Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 5:30 PM
Pay Range
$20.40 - $30.60Major Responsibilities:
Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information.
Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation.
Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed.
Answers and screens telephone calls, triages clinical calls and resolves problems appropriately.
Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information.
Generates basic reports, modifies/updates existing reports, and distributes reports as needed.
Opens, sorts, and distributes mail and department documents efficiently. Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office supplies.
Completes referrals, tracks, and follows up on need for re-authorizations, processes patient registration, and obtains required information.
May process billing/reimbursement forms and other department records. Maintains logs and reports; performs simple calculations as needed. Assists with gathering, organizing, and compiling data for reports, meetings, etc.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
Typically requires 1 year of experience in performing scheduling, customer service, and administrative/clerical support duties.
Knowledge, Skills & Abilities Required:
Ability to multi-task, route calls, greet patients, and maintain a schedule of appointments/meetings.
Proficient in the use of Microsoft Office (Excel, Power Point, Access and Word) or similar products, including maintaining, tracking, and entering data in a database and/or spreadsheet software.
Strong organizational skills and attention to detail.
Ability to effectively communicate (written, and verbal), build rapport, and relate to all people.
Ability to operate standard office equipment.
Physical Requirements and Working Conditions:
Ability to sit, walk, stand, bend, and lift frequently throughout the workday.
Must be able to occasionally lift items weighing up to 20 lbs.
Must have functional speech, vision, and hearing.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-Apply