POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 18h ago
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Postal Mail Processor - Paid on the Job Training
Postal Jobs Source
Front desk clerk job in San Diego, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 18h ago
Postal Mail Processor - Paid on the Job Training
Postal Source
Front desk clerk job in San Diego, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 18h ago
Receptionist
Insight Global
Front desk clerk job in San Diego, CA
We are seeking a professional and welcoming Receptionist to serve as the first point of contact for clients, visitors, and partners at our mortgage company. This role is essential in creating a positive first impression and ensuring smooth front-office operations. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment.
Key Responsibilities
• FrontDesk Management: Greet clients and visitors promptly and professionally; manage check-in procedures.
• Phone & Email Handling: Answer and direct incoming calls; respond to general inquiries via email.
• Scheduling & Coordination: Assist loan officers and staff with scheduling appointments; maintain conference room calendars.
• Document Handling: Receive, sort, and distribute mail; manage courier services and incoming packages.
• Customer Service: Provide basic information about mortgage services and direct clients to the appropriate team members.
• Administrative Support: Assist with data entry, filing, and maintaining office supplies inventory.
• Compliance & Confidentiality: Handle sensitive client information in accordance with company policies and regulatory requirements.
Required Skills & Experience
• 1-2 years of experience in a receptionist or administrative role.
• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional, positive, and proactive attitude.
Compensation
$23/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$23 hourly 2d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk clerk job in San Diego, CA
Property Description
Paradise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and world-class amenities. The resort boasts a range of exciting employment opportunities, from front-of-house positions to behind-the-scenes roles, providing a diverse and rewarding career path. With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location. The resort is committed to fostering a positive and inclusive work culture, providing opportunities for growth and development, and creating a welcoming and supportive team environment. Joining the team at Paradise Point Resort and Spa presents a unique opportunity to be part of a prestigious resort that epitomizes relaxation, luxury, and unparalleled guest experiences.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDesk Agent and be the welcoming face of our establishment. As a FrontDesk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDesk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $23.75 - USD $25.00 /Hr.
$23.8-25 hourly Auto-Apply 42d ago
Front Desk Agent
Crescent Careers
Front desk clerk job in San Diego, CA
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Unpretentious but prestigious, Hotel Republic San Diego, Autograph Collection seamlessly blends contemporary comfort and boutique sophistication. Embrace excitement just steps from our hotel, courtesy of our convenient location.
We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with:
Enjoy Hotel Room Discounts at Marriott Branded properties worldwide as well as our Crescent managed properties in North America for you & your family members.
Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand hotels worldwide.
Here is what you will be doing each day:
As a FrontDesk Agent, you would be responsible for:
Greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Responsible for performing the following tasks to the highest standards.
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
PBX Experience
Compensation: $25.10 per hour
Does this sound like you?
You have prior experience as a FrontDesk Agent in a hotel or prior experience in a high-volume industry dealing with customer. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$25.1 hourly 15d ago
Front Desk / Hospitality
Firstservice Corporation 3.9
Front desk clerk job in Mission Viejo, CA
The Resident Services Associate /FrontDesk serves as the ambassador to all resident first impressions with the FirstService Residential team on behalf of the community of Rancho Mission Viejo. This position will primarily provide exceptional customer service in serving residents of this community as part of the frontdesk team. Possesses strong communication, telephone, and customer service skills.
Compensation: $23-25/hr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:
* High-level front-end concierge services to the residents of the community to provide a quality community lifestyle experience.
* Responds to residents in a professional, courteous and timely manner, without exception.
* Ensures that the telephone is answered professionally, and messages are handled courteously, accurately and in a timely manner.
* Assist residents with the amenity reservation process and service requests.
* Assist with facility management responsibilities that include but not limited to; monitoring of service providers/contractors and all facility operations.
* Respond to homeowner inquiries regarding facility usage and maintenance concerns.
* Receive and inspect materials delivered for various project to ensure quality and quantities of material and notify the applicable responsible party.
* Assist in vendor and sub-contractor performance and act on any concerns or issues as directed by the Resident Services Manager, Operations Manager, and/or General Manager.
* Attend and participate in designated meetings or functions as requested by the Resident Services Manager, Operations Manager, and/or General Manager.
* Positively collaborate and assist with all RanchLife and RanchRide activities and/or events as it relates to facility readiness for the activity and/or event to take place; this position will also be asked to staff various community activities and/or events as needed.
* Anticipates and improves services and/or facilities by obtaining and evaluating resident observations, and feedback.
* Tracks accomplishments and challenges, constantly evaluating the service levels.
* Improves services by obtaining and evaluating resident observations opinions, and criticisms.
* Initiate the preparation of activity logs, incident reports, Management Reports and any other documentation that may be required for risk management or mandated by governing agencies and submit to the Resident Services Manager, Operations Manager, and/or General Manager review/approval.
* Assists in investigations and tape/log reviews for any unusual incidents.
* Other duties as assigned.
Skills & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* An ability to follow oral and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions.
* Works effectively with co-workers, clients, vendors, and others by sharing ideas in a constructive and positive manner; able to address problems and issues constructively to find mutually acceptable and practical business solutions.
* Strong ethical practices.
* Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, tenants, peers and supervisors.
* Bilingual Spanish, desirable
* General math skills.
* Ability to determine next level involvement for problem resolution.
* Must demonstrate good judgment.
* Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively.
* Ability to make decisions and solve problems creatively.
* Practice and adhere to FirstService Residential global service standards.
* Conduct business at all times with the highest standards of personal, professional and ethical conduct.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
* Must model positive attitude and customer service skills when communicating with our clients and associates.
* Strong verbal and written communication skills.
* Ensure confidentiality between FirstService Residential, Board Members, homeowners and staff.
* Enforce all rules, regulations and policies as established by the Board of Directors.
* Must be well groomed and maintain a professional demeanor at all times.
* Must have outstanding administrative and organizational skills, with the ability to perform multiple tasks at the same time.
* Must be able to research information from the internet or other appropriate resources in a time efficient manner.
* Must be able to identify priorities and implement efficiencies.
* Must be able to keep commitments; keep others informed of work progress, timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solutions.
* Address others by name, title or other respectful identifier, and; respecting the diversity of our workforce in actions, words and deeds.
Education & Experience:
* Must have previous experience in front end customer service in property management, concierge services in hospitality or other like industries.
* At least 2 years of experience working with a 55+ demographic is desirable.
* Certification in CPR and First Aid is desirable.
* Completion of College level courses with concentration in Business, Hospitality or Management is desirable.
Physical Requirements and Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to sit and/or stand for extended periods of time.
* Must be able to lift up to 35 pounds to support community events and activities set up and tear down.
* Must have finger dexterity for use of a keyboard.
* Must be able to handle pressure and stress related to the job.
* Must work effectively with co-workers, clients and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; and; respecting the diversity of our workforce in actions, words and deeds.
* The work environment characteristics are small office conditions at an onsite facility.
* Occasional evening and weekend meetings/events will be required.
* Consistent and regular attendance required.
* Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Tools & Equipment Used:
* General office equipment
* Valid California State Driver's License and state mandated insurance.
Hours: Monday - Friday
8:30AM - 5:00PM
(hours subject to change to accommodate business needs)
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit ********************************
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
$23-25 hourly 12d ago
Front Desk Agent
Grand Pacific Palisades Resort 3.7
Front desk clerk job in Carlsbad, CA
/ Objective: Under the direction of the FrontDesk Supervisor and/or Manager, the FrontDesk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Check guests/owners in and out of the resort, answering any questions they may have.
* Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person.
* Answer a high volume of inbound calls from guests/owners.
* Communicate effectively with guests, owners, supervisors and associates.
* Resolve customer complaints and problems calmly and effectively.
* Obtain or confirm guest information, assign rooms, and activate and distribute keys.
* Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary.
* Occasionally deliver guest request items to and from rooms.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
$32k-39k yearly est. 16d ago
Front Desk Agent
The Fairfield By Marriott San Marcos
Front desk clerk job in San Marcos, CA
We are currently seeking a courteous and highly motivated FrontDesk Agent to become a key member of our hotel team. As a FrontDesk Agent at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay.
Full time 4-5 shifts per week. M
ust have Holiday and Weekend availability.
Your role includes:
Responsibilities:
Greet and check-in guests with a friendly and professional demeanor.
Assist guests with check-out, billing, and any inquiries or requests they may have.
Handle reservations and room assignments efficiently.
Provide information about hotel services, amenities, and local attractions.
Answer incoming phone calls and direct them to the appropriate department.
Address guest concerns and resolve issues promptly and effectively.
Maintain a neat and organized frontdesk area.
Collaborate with other hotel departments to ensure a seamless guest experience.
Qualifications:
Excellent interpersonal and communication skills.
Prior experience in the hotel or hospitality industry is a plus but not required.
Ability to multitask and work effectively in a fast-paced environment.
Professional appearance and a customer-focused attitude.
Strong problem-solving skills and the ability to remain calm under pressure.
Availability to work flexible hours, including weekends and holidays.
Benefits:
Competitive wage.
Medical/Dental Benefits
Opportunities for career growth within the Marriott family.
Training and development programs.
Employee discounts on accommodations within the Marriott network.
A supportive and inclusive team environment.
How to Apply:
If you are dedicated to providing exceptional guest service and thrive in a dynamic and customer-focused environment, we encourage you to apply for the FrontDesk Agent position at the Fairfield by Marriott San Marcos.
The Fairfield by Marriott San Marcos is an equal opportunity employer, and we welcome applicants from diverse backgrounds and experiences.
$32k-39k yearly est. Auto-Apply 45d ago
Full-Time Front Desk Agent - Swing shifts - $19/hour
Huntremotely
Front desk clerk job in Solana Beach, CA
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$32k-39k yearly est. 1d ago
Front Desk Agent
Embassy Suites La Jolla
Front desk clerk job in San Diego, CA
Job Description
Pay Range: $21 - $21 hourly (Non-exempt)
We are seeking a FrontDesk Agent to join our team and be the first point of contact for our guests. The ideal candidate will have excellent customer service skills, be detail-oriented, and possess strong communication abilities.
Qualifications:
- High school diploma or equivalent
- Proven experience in a customer service role
- Excellent verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office Suite
- Strong problem-solving skills
- Ability to work independently and as part of a team
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out, process payments, and provide receipts
- Answer phone calls, respond to inquiries, and make reservations
- Maintain a clean and organized frontdesk area
- Assist guests with requests and resolve any issues or complaints
- Keep track of room availability and room assignments
Compensation and Benefits:
• Competitive base salary within the posted range.
• Medical, dental, and vision insurance.
• Paid time off, paid sick leave, and company-observed holidays
• 401(k) with employer match.
• Professional development opportunities.
If you are a customer-focused individual with a passion for hospitality, we encourage you to apply for the FrontDesk Agent position. Join our team and help us create a welcoming environment for our guests.
We are an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
$21-21 hourly 2d ago
Front Desk Agent
Rebel Hotel Company
Front desk clerk job in Del Mar, CA
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
$32k-39k yearly est. 8d ago
Front Desk Agent / Courtyard by Marriott Little Italy Hotel
Graduate Hotels 4.1
Front desk clerk job in San Diego, CA
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$31k-38k yearly est. 1d ago
Sat Sun Mon Spa Front Desk
Arch Amenities Group
Front desk clerk job in San Diego, CA
Job Title: FrontDesk Department: Various Reports to: Site Director Job Type: Non-Exempt A new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity management entities, bringing together trusted leadership and innovative solutions.
Arch Amenities Group proudly operates today with the vision to help maximize the potential of space and the well-being of people through a full spectrum of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, private clubs and communities, pools and more. Our mission: be a partner in creating and activating spaces, delivering exceptional wellness-centered experiences for customers through elevated service, innovative products and programming, and world class technology.
The Arch in our name signifies the connections we forge between individuals to elevate amenities and experiences, spaces to their highest potential and between owners and operators to optimal engagement, utilization and revenue.
Job Summary:
The FrontDesk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The FrontDesk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the FrontDesk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Key Responsibilities:
* Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
* Adheres to policies of the facility and Arch Amenities Group.
* Reports any incident or accident to the Facility Manager.
* Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
* Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
* Maintains a monthly inventory of supplies and or products, when applicable.
* Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
* Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
* Greets each and every guest with a smile and direct eye contact.
* Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
* Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
* Keeps the area clear of clutter and personal effects.
* Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books.
* Informs facility manager of any member, guest, or facility issues.
* Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
* Receives payments for goods and services and properly accounts for the money.
* Reconciles daily sales, deposits, and receipts, when applicable.
* Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
* Additional duties as assigned.
Qualifications:
* High School diploma but college degree preferred.
* Customer service experience
* Previous experience handling money
* Excellent communication, customer service skills, and work ethic
* Efficient, well organized, and able to handle a variety of duties simultaneously
* Professional manner, discretion, and appearance Excellent verbal and written skills
* Energetic, enthusiastic and motivational
* Strong team player
* Proficient in appropriate computer skills and office equipment
* Ability to lift 25 lbs.Availability to work nights, weekends and holidays
* Availability to stand for long periods of time
* This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
* The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
$32k-39k yearly est. 26d ago
FRONT DESK AGENT - PART TIME
Soul Community Planet
Front desk clerk job in Laguna Beach, CA
FRONTDESK AGENT - PART TIME - $21.00/hourly The FrontDesk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a FrontDesk Agent, you will play a key role in creating a positive and welcoming experience for our guests.
The FrontDesk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values.
The FrontDesk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the FrontDesk Agent is paid for all hours worked as required by the wage and hour laws. Working "off the clock" is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not "on the clock," you must notify the Regional Director of People Services immediately. Similarly, the FrontDesk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record.
The Job
* Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
* Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
* Follow Hotel policies with lost and found items.
* Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
* Continuously promote sanitation, safety, and security efforts.
* Encourage Social Media/5-star compliments or reviews on OTA's.
* Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
* Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
* Manage reservations and room assignments, ensuring accuracy and availability.
* Process payments and handle guest accounts, adhering to company policies and procedures.
* Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
* Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
* Upsell hotel services and amenities to maximize revenue opportunities.
* Maintain a clean and organized frontdesk area, ensuring a professional appearance.
* Collaborate effectively with other departments to provide seamless service to guests.
* Follow all safety and security protocols to ensure the well-being of guests and staff.
* Ensure security of guest room access.
* Maintain confidentiality, security, and integrity of organizational data.
* Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
* Maintain knowledge of correct maintenance and use of equipment.
* Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
* Access all functions of computer/software systems.
* Other duties as assigned.
Requirements
Job Requirements
* Must be a United States citizen or possess a valid work permit.
* Must be able to read, write, and speak English. Fluency in other languages is beneficial.
* Must be able to accurately follow instructions, both verbally and written.
* Ability to work a flexible schedule that may include evenings, weekends, and holidays.
* Must be able to work in a fast-paced environment with urgency and empathy.
* Outstanding coordination and multi-tasking abilities.
* Professional in appearance and demeanor.
* Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
* Must have general computer skills including Microsoft Office and Google Suite.
* Must have the ability to deal effectively and interact well with guests, vendors, and team members.
* Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
* Ability to calculate figures and amounts using basic math.
Supervision
* Reports to the Front Office/Desk Manager.
Education and Experience
* High school diploma or equivalent.
* Previous customer service experience is required.
* Previous FrontDesk experience preferred.
* Familiarity with hotel reservation systems (experience with specific systems is a plus
* State Alcohol Serving Certificate.
Working Conditions
* Must be able to stand and move freely about the property for the majority of the shift.
* Must be able to occasionally lift, carry, push & pull up to 50 lbs.
* Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
* Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
* While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
* Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
* Noise level is usually moderate.
$21 hourly 60d+ ago
Front Desk Agent - Part Time
SCP Hotels
Front desk clerk job in Laguna Beach, CA
Part-time Description
FRONTDESK AGENT - PART TIME - $21.00/hourly
The FrontDesk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a FrontDesk Agent, you will play a key role in creating a positive and welcoming experience for our guests.
The FrontDesk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values.
The FrontDesk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the FrontDesk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the FrontDesk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record.
The Job
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
Follow Hotel policies with lost and found items.
Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
Continuously promote sanitation, safety, and security efforts.
Encourage Social Media/5-star compliments or reviews on OTA's.
Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
Manage reservations and room assignments, ensuring accuracy and availability.
Process payments and handle guest accounts, adhering to company policies and procedures.
Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
Upsell hotel services and amenities to maximize revenue opportunities.
Maintain a clean and organized frontdesk area, ensuring a professional appearance.
Collaborate effectively with other departments to provide seamless service to guests.
Follow all safety and security protocols to ensure the well-being of guests and staff.
Ensure security of guest room access.
Maintain confidentiality, security, and integrity of organizational data.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
Maintain knowledge of correct maintenance and use of equipment.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Access all functions of computer/software systems.
Other duties as assigned.
Requirements
Job Requirements
Must be a United States citizen or possess a valid work permit.
Must be able to read, write, and speak English. Fluency in other languages is beneficial.
Must be able to accurately follow instructions, both verbally and written.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to work in a fast-paced environment with urgency and empathy.
Outstanding coordination and multi-tasking abilities.
Professional in appearance and demeanor.
Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
Must have general computer skills including Microsoft Office and Google Suite.
Must have the ability to deal effectively and interact well with guests, vendors, and team members.
Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
Ability to calculate figures and amounts using basic math.
Supervision
Reports to the Front Office/Desk Manager.
Education and Experience
High school diploma or equivalent.
Previous customer service experience is required.
Previous FrontDesk experience preferred.
Familiarity with hotel reservation systems (experience with specific systems is a plus
State Alcohol Serving Certificate.
Working Conditions
Must be able to stand and move freely about the property for the majority of the shift.
Must be able to occasionally lift, carry, push & pull up to 50 lbs.
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Noise level is usually moderate.
Salary Description $21.00/hourly
$21 hourly 60d+ ago
Front Desk Agent
Excel Hotel Group
Front desk clerk job in San Diego, CA
The FrontDesk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Compensation: $17.50 per hour Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $17.50 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family.
Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.
$17.5 hourly Auto-Apply 60d+ ago
Front Desk Agent -$250 Sign-On Bonus!
Homewood Suites & Hampton Irvine
Front desk clerk job in Lake Forest, CA
FrontDesk Agent - $250 Sign-On Bonus!
Join the Hilton family and be the first to welcome our guests with exceptional service and a smile.
We are looking for a FrontDesk Agent to be the welcoming face of our hotel, providing exceptional service that embodies Hilton's commitment to hospitality and excellence. As the first point of contact, you'll play a key role in ensuring each guest's stay is seamless, comfortable, and memorable.
New Team Members Receive a $250 Sign-On Bonus!
Key Responsibilities:
Greet and assist guests with check-ins and check-outs, ensuring a smooth and efficient process that meets Hilton standards.
Manage reservations using the property management system (PMS); assist with inquiries, modifications, and cancellations.
Provide prompt and professional responses to guest questions, concerns, and requests, ensuring a positive and welcoming experience.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and support daily hotel operations.
Accurately handle guest payments, including room charges and incidentals. Securely process all forms of payment.
Promote and enroll guests in the Hilton Honors loyalty program, clearly communicating its benefits.
Comply with hotel safety, security, and emergency procedures, along with local, state, and federal regulations.
Assist with guest services, including luggage handling, transportation, and general concierge duties.
Safely operate the airport shuttle, ensuring timely pickups and drop-offs in accordance with the schedule or guest needs.
Qualifications:
Previous customer service experience is required; experience in frontdesk or hospitality is strongly preferred.
Excellent communication and interpersonal skills, with the ability to multitask in a dynamic environment.
Familiarity with hotel PMS systems, especially OnQ and PEP by Hilton, is a plus.
Strong attention to detail and a passion for guest service.
Valid driver's license with a clean driving record (minimum 5 years).
Availability to work flexible shifts including mornings, evenings, weekends, and holidays.
$32k-40k yearly est. Auto-Apply 60d+ ago
Front Desk Agent
Jamul
Front desk clerk job in Jamul, CA
Essential Duties and Responsibilities
The following and other duties may be assigned as necessary:
Greet and welcome guests, ensuring a warm and professional first impression that aligns with the Jamul Casino Resort's hospitality standards
Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay.
Seamlessly execute all check-in and check-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance the guest experience.
Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions.
Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records.
Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction.
Collaborate with housekeeping and other departments to ensure all rooms are clean, well-maintained, and ready to meet the needs of each guest.
Coordinate group reservations, VIP services, and personalized arrangements for special events or occasions, ensuring a seamless experience for our guests.
Actively upsell hotel amenities, such as dining options and spa services, to enhance the guest experience.
Maintain accurate records of bookings, reservations, and payments using the property's management systems.
Approach problem-solving with a proactive mindset, anticipating potential challenges, and addressing issues before they affect the guest experience.
Stay readily available and approachable to all guests, fostering a welcoming and supportive environment throughout their stay.
Communicate effectively with guests, team members, and managers, confidently responding to questions and offering solutions that reflect the resort's commitment to excellence.
Adhere to our AAA standards and follow them during each interaction consistently.
Think outside the box to wow our guests with thoughtful and anticipatory gestures.
Adheres to all grooming standards as outlined by leadership
Participate in trainings to develop self
Requirements / Qualifications / Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1+ years' experience as a Hotel FrontDesk Agent
1+ years' experience in guest service
Experience with Property Management Systems (PMS) such as Infor HMS, SRH preferred
Must have excellent verbal and written communication skills.â¯
Proficient in handling cash, credit card transactions, and maintaining accurate financial records.
Strong organizational skills with attention to detail in managing guest information, reservations, and payments.
Familiarity with basic computer skills, including proficiency in MS Office (Word, Excel)
Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.â¯
High school diploma or equivalent
Must be able to acquire and maintain an appropriate gaming license.â¯
$32k-39k yearly est. 18d ago
Front Desk Agent
Jamul Casino
Front desk clerk job in Jamul, CA
Essential Duties and Responsibilities The following and other duties may be assigned as necessary: * Greet and welcome guests, ensuring a warm and professional first impression that aligns with the Jamul Casino Resort's hospitality standards * Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay.
* Seamlessly execute all check-in and check-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance the guest experience.
* Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions.
* Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records.
* Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction.
* Collaborate with housekeeping and other departments to ensure all rooms are clean, well-maintained, and ready to meet the needs of each guest.
* Coordinate group reservations, VIP services, and personalized arrangements for special events or occasions, ensuring a seamless experience for our guests.
* Actively upsell hotel amenities, such as dining options and spa services, to enhance the guest experience.
* Maintain accurate records of bookings, reservations, and payments using the property's management systems.
* Approach problem-solving with a proactive mindset, anticipating potential challenges, and addressing issues before they affect the guest experience.
* Stay readily available and approachable to all guests, fostering a welcoming and supportive environment throughout their stay.
* Communicate effectively with guests, team members, and managers, confidently responding to questions and offering solutions that reflect the resort's commitment to excellence.
* Adhere to our AAA standards and follow them during each interaction consistently.
* Think outside the box to wow our guests with thoughtful and anticipatory gestures.
* Adheres to all grooming standards as outlined by leadership
* Participate in trainings to develop self
Requirements / Qualifications / Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* 1+ years' experience as a Hotel FrontDesk Agent
* 1+ years' experience in guest service
* Experience with Property Management Systems (PMS) such as Infor HMS, SRH preferred
* Must have excellent verbal and written communication skills.
* Proficient in handling cash, credit card transactions, and maintaining accurate financial records.
* Strong organizational skills with attention to detail in managing guest information, reservations, and payments.
* Familiarity with basic computer skills, including proficiency in MS Office (Word, Excel)
* Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
* High school diploma or equivalent
* Must be able to acquire and maintain an appropriate gaming license.
How much does a front desk clerk earn in Encinitas, CA?
The average front desk clerk in Encinitas, CA earns between $27,000 and $41,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.