Introduction:
We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the frontdesk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage the frontdesk during the overnight shift, including handling guest check-ins and check-outs
Answer phone calls and respond to online inquiries in a timely and professional manner
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
Monitor and maintain inventory of supplies and equipment
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a night auditor or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Excellent attention to detail and problem-solving skills
Flexibility to work overnight shifts, including weekends and holidays
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$25k-30k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Front Desk Clerk
Courtyard Columbus Phenix City/Riverfront
Front desk clerk job in Phenix City, AL
[Guest Services Agent]
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):
SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and FrontDesk.
Professional Experience
Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field
Computer Experience
Proficiency in:
o Microsoft Word
o Excel
o Powerpoint
o Data entry
o Database management systems
Hotel Experience
Uses proper telephone etiquette
Be flexible and willing to perform other tasks as necessary or requested
Wear hotel GSA uniform in compliance with hotel standards
TRAINING PROVIDED ON THE FOLLOWING:
Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.)
Determines a guest's reservation status and identifies how long the guest will stay
Helps guests complete registration and then assigns rooms accommodating special requests whenever possible
Verifies the guest's method of payment and follows established credit-checking procedures
Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel
Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work
Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel
Presents options and alternatives to guests and offers assistance in making choices
Knows the location and types of available rooms as well as the activities and services of the property
Assists in pre-registration and blocking of rooms for reservations
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
Knows room locations, types of rooms available, and room rates
Understands room status and room status tracking
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms
Takes same day reservations and future reservations when necessary
Knows cancellation procedures
Generates secure room cards
Knows how to use front office equipment
Posts Suite Shop purchases to guest folios
Posts and files all charges to guest, master, and city ledger accounts
Follows procedures for issuing and closing safe deposit boxes
Uses proper mail, package, and message handling procedures
Reads and initials the pass-on log and bulletin board daily
Is aware of daily activities and meetings taking place in the hotel
Attends department meetings
Coordinates guestroom maintenance work with the engineering and maintenance division
Reports any unusual occurrences or request to the manager or assistant manager
Knows all safety and emergency procedures
Is aware of accident prevention policies
Maintains the cleanliness and neatness of the frontdesk area
Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts
Emotional Intelligence
Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
Engage every guest in conversation and recognition
Resolve any guest issue immediately
Promote the hotel by demonstrating high level of positive attitude and energy to serve our guests
Ability to anticipate guests' needs
Represents the hotel to the guest throughout all stages of the guest's stay
Embraces and respects diversity and multicultural environment
Skills
o Excellent communication; orally and written
Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds
Able to stand, sit, and walk, for more than 4 hours
Education
Background screening for previous criminal history
Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
At least high school diploma or G.E.D.
Strengths
o Mathematical; statistical
o Social
Speaks in guests' preferred language
Hotel is a smoke-free property
Creativity
Organizational
Administrative
Sales
Curious about the world and people
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Any other task that you are asked to perform by your supervisor needs to be completed by you regardless to your job duties.
View all jobs at this company
$21k-26k yearly est. 60d+ ago
Front Desk Agent
Motel + Studio 6 4.3
Front desk clerk job in Columbus, GA
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor and maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$20k-24k yearly est. 5d ago
Front Desk
Personnel Resources 4.0
Front desk clerk job in Dothan, AL
We are seeking a dedicated and detail-oriented Dental Front Office Assistant to join a busy dental practice in Dothan. The ideal candidate will possess strong administrative skills, excellent patient service abilities, and familiarity with dental office operations and electronic health record (EHR) systems. Prior experience with dental office management, medical billing, and insurance verification is highly preferred.
Work hours are Monday-Thursday 8am-5pm.Duties
Greet patients warmly and manage multi-line phone systems with professional phone etiquette
Schedule patient appointments using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage and process insurance claims
Collect payments and perform medical billing and coding including CPT, ICD-9, ICD-10 coding
Review documentation for accuracy and completeness in compliance with HIPAA regulations
Manage patient records, update electronic health records (EHR), and ensure confidentiality of health information
Assist with patient intake procedures, including data entry and documentation review
Handle frontdesk administrative tasks such as filing, faxing, and maintaining dental records
Support office management activities including appointment reminders, patient follow-up, and care plan documentation
Maintain knowledge of dental terminology and office procedures to provide efficient support
Skills
Strong knowledge of dental terminology
Experience with dental practice management software
Proficiency in Microsoft Office Suite (Word, Excel) and typing skills
Excellent customer service skills with the ability to communicate effectively via phone and in person
Ability to verify insurance benefits accurately and process claims efficiently
Knowledge of HIPAA compliance standards for health information management
Bilingual abilities are a plus to serve a diverse patient population
Previous clinic or dental office experience highly desirable; strong clerical or administrative background also beneficial
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
$20k-26k yearly est. 40d ago
Front Desk Agent
Fort Moore 4.3
Front desk clerk job in Columbus, GA
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: FrontDeskClerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures frontdesk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$25k-29k yearly est. 60d+ ago
Front Desk Agent
Valley Hospitality Services 4.3
Front desk clerk job in Columbus, GA
Overview:Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy.Responsibilities and requirements:
· Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
· Ensure all guests are checked in/out in a courteous and timely manner.
· Review Front Office Log daily and monitor all VIP/Special Guests request.
· Must always be aware of current rates, packages, and promotions.
· Log and deliver all messages, packages, and mail in a timely professional manner.
· Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
· Run room status reports and relay necessary information to affected departments.
· Comply with standards/regulations to encourage a safe and efficient hotel operation.
· Assist with training/cross training for new hires and current employees.
· Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
· Participate in day-to-day operations and establish a pleasant relationship with staff.
· Attend/Participate in all meetings and training required by management.
· Perform other duties as assigned by management.
Qualifications and Education Requirements
· High school diploma or GED required.
· Must be 18+ years old.
· Microsoft Office Suite (Outlook, Excel, Word) preferred.
· Detail oriented with strong verbal/written communication skills required.
· Able to work well in stressful situations and maintain composure under pressure.
· Strong mathematical skills required to complete payment processing.
· Must pass a background check and drug screen.
Physical requirements
· Must be able to stand/walk for extended periods of time.
· Able to lift, carry, push, and pull up to 10-25 lbs.
Disclaimer:
The is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
$24k-29k yearly est. 25d ago
Front Desk Agent
Home2 Suites
Front desk clerk job in Columbus, GA
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$22k-27k yearly est. 60d+ ago
Front Desk Associate
Residence Inn Columbus 3.8
Front desk clerk job in Columbus, GA
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Ability to stand for an 8-hour shift.
View all jobs at this company
$19k-25k yearly est. 29d ago
FitLife Front Desk Attendant
One and Only Fitness Consulting
Front desk clerk job in Columbus, GA
Job DescriptionWelcome to FitLife in Columbus, GA! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast-paced work environment
Free gym membership
You will work with many different personality types with members and staff.
You will need to give the greatest care and best attitude toword our members.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
$19k-25k yearly est. 12d ago
Overnight Front Desk Associate
Planet Fitness 4.1
Front desk clerk job in Columbus, GA
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Overnight FrontDesk Associate:
You:
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Pride yourself on your work while being punctual, reliable, and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Act with integrity and show respect to everyone around you.
Exhibit strong communication skills and have an ability to listen and empathize.
Inspire and motivate others to achieve their goals.
Are a quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities About the Overnight FrontDesk Associate Role:
As an Overnight FrontDesk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!
Daily responsibilities for the Overnight FrontDesk Associate also include:
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Resolve member concerns and escalate to a Manager as needed.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
Qualifications About Your Qualifications:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age or older
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Physical Demands of the Overnight FrontDesk Associate:
Continual standing and moving throughout the club to accomplish tasks during shift.
Continual communicating in person or on the phone to exchange information during shift.
Must be able to lift up to 75 pounds.
Will encounter toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Moving self in different positions, including bending and twisting, to accomplish tasks.
More reasons to join Planet Fitness!
Medical, Dental, and Vision Insurance*
Vacation*/Sick Time/Holiday Pay
Free Black Card Membership
401(k) Retirement Savings Plan
Term Life Insurance*
Healthcare and Dependent Care Flexible Spending Accounts*
Tuition Reimbursement
Employee perks and discounts
Engaging team-building competitions and social events
*Please note that certain benefits listed above are for full-time employees only
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama
Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
$18k-24k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Summit Spine and Joint Centers
Front desk clerk job in Columbus, GA
Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care!
Job Description Summary:
Under general supervision of a licensed provider, as a FrontDesk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department.
This job is a part time position at Summit Spine & Joint Centers that reports to the FrontDesk Operations Manager. This position's primary locations will be for region 16 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours.
Region 16 Operating Schedule:
Columbus, GA- Tuesday, Thursday, Friday 8am- 5pm AND every other Monday 8am-5pm
Responsibilities:
Communicating directly with patients and their needs
Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
Checking out Patients: scheduling, referring, verifying prescription based on individual needs
Assisting Patients to vehicle when necessary
Effectively process messages between patients and administration or other medical offices
Report to office manager and/or practice administrator
Skills And Abilities:
Must be willing to travel to other locations
Must be willing to assist in the Ambulatory Surgery Centers
Must be able to lift 45 pounds
Must be responsive and comfortable with seeing and handling blood
Detail-oriented
Willingness to cross-train on all other clinical responsibilities
Education And Experience:
Experience using eClinicalWorks or other EHR system preferred
1-year clinical experience preferred
Bachelor's Degree preferred, or equivalent combination of education, training, and experience
$24k-31k yearly est. 3d ago
Front Desk Associate
Aperture Hotels
Front desk clerk job in Columbus, GA
FrontDesk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Benefits:
Vacation Pay
Holiday Pay
Management training
Essential Functions:
Provide a welcoming environment at all times
Courteous phone etiquette
Computer literacy
Ability to effectively communicate with guests in a professional manner
An energetic and outgoing personality
Handle cash and credit cards accurately
Demonstrate teamwork
Protect guest information and ensure privacy
Attempt to resolve complaints immediately and take ownership of situations
Complete all Brand and Company Training in a timely manner
Strive to achieve 100% guest satisfaction
Education, Experience, Other Requirements:
Required
Flexibility to work in shifts and report for scheduled shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions
High School Diploma or GED
Preferred
AA or Bachelor's Degree
Work experience in Customer Service in the Hospitality Field
Experience with hotel operation systems
Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent.
We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.
We are seeking an individual who embodies the core values that are integral to our success.
Be Transparent and Accountable
Be Actively Curious
Embrace Growth
Create Value for Stakeholders
Commit and Care
Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit
************
.
$19k-25k yearly est. Auto-Apply 60d+ ago
Work Study Gallery Receptionist
Columbus State University 4.0
Front desk clerk job in Columbus, GA
About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.
Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.
Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Job Summary
The Illges Gallery is seeking Gallery Attendants who are responsible for establishing a welcoming atmosphere by greeting members of the public and providing information on the exhibitions and programming, while ensuring the safety and security of the artwork. Gallery Attendants provide excellent customer service that is conducive to repeat visitation, promote a learning and thinking environment, and represents CSU Department of Art as a positive experience to the community.
Responsibilities
* Monitor the gallery and acknowledges and/or greets visitors and staff in a friendly and welcoming manner.
* Helps create an inclusive and welcoming environment. Embraces the diversity of others.
* Pro-actively addresses needs of our guests. (Empowered to act)
* Answers questions courteously and accurately.
* Focused and engaged while in the galleries when protecting the artworks.
* Remains alert and ready to help while on duty.
* Able to provide visitors with at least three key talking points on each exhibition, artwork or artist.
* Able to discuss at least two works in each gallery with visitors.
* Keeps current about Department of Art programming and events
* Able to provide directions and support to guests with disabilities
* Attentive to safety and security issues.
* Handles guests/supervisor feedback in a positive way.
* Is able to work through obstacles or complaints in a productive and meaningful way. (De-escalates challenging guest service situations. Clear understanding of conflict resolution, empathizing and effective listening skills.)
* Communicates consistently with supervisors.
* Assist in installation and deinstallation of the exhibitions
* Assist in workshops and events.
* Closely monitors the galleries and public spaces to ensure the security & safety of our staff, visitors and collection.
* Attentive to safety and security issues.
* Explains gallery guidelines to visitors in a positive and understanding way. Takes pro-active steps to protect the art.
* Reports any art incidents to the chief guard and documents appropriately.
* Establishes clear understanding of individual security needs of each exhibition.
* Is familiar with all emergency procedures.
* Monitors safety conditions within the museum and communicates safety concerns to supervisors.
Required Qualifications
Professional demeanor and a strong customer service orientation. Ability to work collaboratively and cohesively with others. Strong work ethic with demonstrated initiative and integrity. Must be able to stand for long periods of time. Must be able to use Microsoft Office. Knowledge of Adobe Creative Suite is recommended.
Proposed Salary
Salary is commensurate with experience and education.
Required Documents to Attach
* Resume
* Cover Letter
Contact Information
If you have any questions, please Human Resources at ************ or email to ********************.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Institutional Values
Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.
Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.
Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.
Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.
Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.
Servant Leadership: Leading through ethical empowerment and service.
Conditions of Employment
All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:
* A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
* Pre-employment drug testing for positions with high-risk responsibilities;
* Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle.
* Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. *
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.
Equal Employment Opportunity
Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.
Other Information
The Gallery is open to the public Tuesday, Saturday, 11 am- 4 pm
We need someone to fill in this position Saturdays, 11 am- 4 pm. Other times is during the week Tuesday Thursday, we are flexible during these days and will be able to work around student schedule.
Special Applicant Instructions
Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.
$21k-25k yearly est. Easy Apply 60d+ ago
General Clerk I (CIF)
V2X
Front desk clerk job in Columbus, GA
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
The General Clerk I is responsible for performing various repetitive clerical tasks in a sequence such as data entry, filing documents, answering multi-line phones/voicemail systems, scheduling reviewing records, producing reports. The General Clerk I is required to comprehend workplace operations such as external and internal policies and procedures.
Responsibilities
MAJOR RESPONSIBILITIES:
+ The General Clerk I is required to comprehend workplace operations such as external and internal policies and procedures.
+ Gathers, complies, and verifies information and performs data entry.
+ Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, coding and filing in an extensive alphabetical file, operating basic office equipment (i.e. photocopier, facsimile, multi-line phone/voicemail systems, and minimal computer programs.
+ Uses own judgement in choosing the proper procedure for each task.
+ Assists in inventories.
+ Other duties may be assigned to meet organizational/operational objectives.
+ Job duties and responsibilities may change due to contractual requirements
WORKING ENVIRONMENT:
+ Function in an office or warehouse environment in a stationary position approximately 50 percent of time or more.
+ May be exposed to outside weather such as exposure to heat, cold, and warehouse environments.
+ Based on mission requirements there may be required to work overtime, flex time work and weekends.
PHYSICAL ACTIVITIES:
+ Must be able to lift a maximum of 45 pounds without assistance.
+ Must be able to stand and walk within work sites 6-8 hours a day in performance of duties.
+ May be required to wear Personal Protective Equipment (PPE)such as protective face masks, protective head, safety vest and eye wear and protective steel or composite toe shoes.
+ Must be able to walk on uneven ground and within work various sites 6-8 hours a day in performance of duties.
Qualifications
MINIMUM QUALIFICATIONS:
EDUCATION/CERTIFICATES:
+ High School Diploma or equivalent.
+ Must be able to obtain and maintain a Common Access Card (CAC).
+ NAC-I clearance required.
+ Valid State Driver's License without restrictions
+ Must be able to pass a pre-employment drug test.
+ Must be able to speak, read and write English.
EXPERIENCE:
+ Two (2) years of related experience working in an office environment preferred.
+ Possess high ethical standards and demonstrate professionalism.
+ Ability to work independently or in a team-based, highly collaborative environment.
SKILLS:
+ Must be able to operate standard office equipment, such as a computer, multi-functional copier, fax, and office phone.
+ Must have knowledge in Microsoft Office suite products, to include Microsoft Word, Excel, and Outlook.
+ Strong written and verbal communication skills.
+ Must be able to work in fast paced office environment.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
$25k-32k yearly est. 52d ago
General Clerk III
UIC Government Services and The Bowhead Family of Companies
Front desk clerk job in Lumpkin, GA
GENERAL CLERK III (ICE-GA-2025-24244): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation.
This position is full-time, benefits eligible at an hourly rate of $22.19 plus $5.09 H&W (Health and Welfare) rate per local wage determination. The location is in Lumpkin, GA.
**Responsibilities**
The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include:
+ Mail Management, including paper and electronic correspondence and packages
+ Receive, open date stamp, sort, and distribute in-bound mail
+ Interfile correspondence in case files
+ Shelve/re-shelve files as appropriate
+ Utilize the RAILS automated file systemto locate files and for internal and external file transfers
+ Assist with Freedom of Information Act (FOIA) requests
+ Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets)
+ Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures
+ Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, court decisions
**Qualifications**
+ High School Diploma or equivalent required.
+ Minimum of one (1) year experience in an administrative office environment required.
+ Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite.
+ Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints.
Physical Demands:
+ Must be able to lift up to 35 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level.
\#LI-JA1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-24244_
**Category** _Admin/Office Support_
**Location : Location** _US-GA-Lumpkin_
**SCA Hourly Rate** _USD $22.19/Hr._
**Clearance Level Must Be Able to Obtain** _DHS ICE T2_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _N/A_
$22.2 hourly 47d ago
Clerical Office Floater Full Time
Hughston Orthopaedic Clinic
Front desk clerk job in Columbus, GA
Goal Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary. * Greet and register patients.
* Enter/update patient demographic data.
* Verify insurance benefits/eligibility and documents in the computer system.
* Register and utilize online portals to obtain authorizations.
* Collect co-pays and deductibles and prepare daily balance sheets.
* Review and edit daily bank deposits and deposit report.
* Preparation of daily cashiers report.
* Post daily charges to patient accounts and track no show appointments.
* Distribute work and school excuses to patients as needed.
* Responsible for obtaining precertification and prior authorization for elective services requiring prior authorization.
* Register and utilize online portals to obtain authorizations.
* Scan patient paperwork, scripts and reports to EMR file.
* Send reports to appropriate clinical personnel or office management.
* Answer/return calls and voice mails timely within established timeframe.
* Accurately schedule appointments and add notes to help keep providers informed.
* Cross train to provide coverage as needed.
Experience:
Required:
* None.
Preferred:
* Experience in a medical office setting.
* Experience with billing and/or precertification.
Education:
Required:
* High School Diploma or equivalent.
Special Qualifications:
Required:
* Valid Drivers License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
* Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
* Able to adapt to all work environments.
* Proficient in computer navigation.
* Must be able to work independently.
Preferred:
* Knowledge of AthenaNet and medical terminology.
* Knowledge of CPT and ICD-10 terminology.
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$19k-26k yearly est. 1d ago
Front Desk
Personnel Resources 4.0
Front desk clerk job in Dothan, AL
We are seeking a dedicated and professional Legal Office Receptionist to join a reputable legal team in Dothan. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills and a solid understanding of legal terminology and procedures.Responsibilities
Greet clients and visitors warmly, ensuring a positive first impression of the firm.
Manage incoming calls, emails, and correspondence, directing inquiries to appropriate personnel.
Assist with correspondence regarding hearing times, documents needed and other communication
Perform legal drafting tasks, including preparing documents and proofreading for accuracy.
Coordinate meetings and ensure all necessary materials are prepared in advance.
Maintain an organized reception area, ensuring it is welcoming and professional at all times.
Qualifications
Previous experience in a legal office or similar environment is preferred.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Experience with legal case management systems is a plus.
Excellent written and verbal communication skills are essential for effective client interaction.
If you are passionate about the legal field and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Legal Office Receptionist.
$19k-25k yearly est. 4d ago
Overnight Front Desk & Laundry Attendant
Motel + Studio 6 4.3
Front desk clerk job in Columbus, GA
Job DescriptionBenefits:
Free uniforms
Job Title: Night Auditor / FrontDesk Agent (Security & Laundry Focus) Shift: 11:00 PM 7:00 AM (Weekends Required) Pay: $10.75/hr
The Role:
We are seeking a vigilant, independent, and hardworking Night Auditor for our newly renovated, dual-branded hotel (105 Rooms). You are the "Guardian of the Hotel" overnight.
Real Talk: This is not a sitting job where you watch Netflix. This is an active role. You are responsible for the safety of our guests, the accuracy of our revenue, and the productivity of our laundry operations. You will be working solo and must be comfortable handling situations without immediate supervision.
Core Responsibilities:
The "4-Cycle" Laundry Rule: You are required to wash, dry, and fold a minimum of 4 full cycles of linens per shift. This is a non-negotiable KPI.
The Financial Audit: Run the Night Audit reports in the PMS.
Security & Safety: Monitor security cameras actively. Enforce strict "Quiet Hours." You are the "Guardian of the Hotel."
FrontDesk Operations: Handle late-night walk-ins and guest emergencies. Note: We operate a "No Cash Drawer" frontdesk for your safety; you will follow strict "Immediate Drop" procedures for any cash collected.
Lobby Reset: Sweep, mop, and sanitize the lobby... (Same as above)
The "Non-Negotiables" (Requirements):
Reliability: You are the only person on shift. If you call out, the hotel shuts down. We require 100% attendance reliability.
Street Smarts: You must possess the confidence to work alone at night and handle difficult people with professionalism and firmness.
Tech Savvy: Must be comfortable learning Hotel Software. If you can use a smartphone and a PC, we can train you on the rest.
Stamina: Must be able to stay awake and alert for the full 8 hours and lift up to 30 lbs (laundry bags).
Why Work Here?
Pride in Workplace: We are a fully renovated, 4.0-star rated property. You will be working in a clean, safe, and modern environment.
Stable Schedule: We provide consistent hours.
Respect: We are a professional management team that values employees who do their job well.
Perks: Employee discounts on rooms.
To Apply: Please reply with your resume. In your message, please confirm you are available to work weekends and understand the laundry requirements. Offers of employment are contingent upon the successful completion of a background check and drug screen, in accordance with local laws.
$10.8 hourly 11d ago
Front Desk Agent - Part Time
Ram Hotels 3.5
Front desk clerk job in Phenix City, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: FrontDeskClerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures frontdesk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules including day, night and overnight shifts.
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a top-notch attitude toward our guests which includes anticipating the guests needs and be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$25k-30k yearly est. 60d+ ago
FitLife Front Desk Attendant
One and Only Fitness Consulting
Front desk clerk job in Columbus, GA
Replies within 24 hours Welcome to FitLife in Columbus, GA! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members. We are looking for individuals with contagious personalities, a desire to improve, a passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast-paced work environment
Free gym membership
You will work with many different personality types with members and staff.
You will need to give the greatest care and best attitude toword our members.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
How much does a front desk clerk earn in Eufaula, AL?
The average front desk clerk in Eufaula, AL earns between $19,000 and $29,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.