Front Desk Agent (Variable Shifts)
Front desk clerk job in Fayetteville, NC
Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
* Be the warm welcome that kicks off a memorable guest experience.
* Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
* Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
* Handle cash and credit transactions.
* Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
* Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
* Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge and loop in management when necessary.
* Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
* Take pride in your appearance and place as a brand ambassador.
* Always know what events and activities are on the day's schedule.
* Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
* Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
* Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
* Fluency in the local language - extra language skills would be great, but not essential.
* Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
* Flexibility - night, weekend and holiday shifts are all part of the job. This position will require 1st, 2nd and 3rd shift availability.
* You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
* Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
* Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
We'll reward all your hard work with a great pay and benefits - including a uniform, great room discount and superb training.
Pay: $17.75 hourly
Benefits include 401K and Wellness & Sick time
This property is located on a US Military Installation. Successful completion of a Federal Background check, conducted by the Installation Visitor's Center, will be required to access the Installation. This is necessary in order to come to the hotel for an interview for this position. If hired, this background check will be required to be renewed annually at minimum. DOD sponsored ID holders are not subject to this process.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Not Applicable to Colorado Applicants
Who we are
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
* The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
* No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
* If you require reasonable accommodation during the application process, please click here.
* IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
* If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
Auto-ApplyHotel Front Desk Clerk
Front desk clerk job in Pinehurst, NC
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Front Desk Agent (Variable Shifts)
Front desk clerk job in Fayetteville, NC
**Role Purpose** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
**Key Accountabilities**
+ Be the warm welcome that kicks off a memorable guest experience.
+ Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
+ Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
+ Handle cash and credit transactions.
+ Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
+ Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
+ Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge and loop in management when necessary.
+ Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
+ Take pride in your appearance and place as a brand ambassador.
+ Always know what events and activities are on the day's schedule.
+ Jump into other ad-hoc duties when your colleagues need your help.
**Key Skills & Experiences**
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
+ Flexibility - night, weekend and holiday shifts are all part of the job. This position will require 1st, 2nd and 3rd shift availability.
+ You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
+ Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
+ Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
We'll reward all your hard work with a great pay and benefits - including a uniform, great room discount and superb training.
**Pay: $17.75 hourly**
**Benefits include 401K and Wellness & Sick time**
**_This property is located on a US Military Installation. Successful completion of a Federal Background check, conducted by the Installation Visitor's Center, will be required to access the Installation. This is necessary in order to come to the hotel for an interview for this position. If hired, this background check will be required to be renewed annually at minimum. DOD sponsored ID holders are not subject to this process._**
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Not Applicable to Colorado Applicants
**Who we are**
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here (****************************************** .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here (****************************************** for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here (****************************************** to read about applicable benefits.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
812 Front Desk Phone Dispatcher
Front desk clerk job in Fayetteville, NC
Job Overview: The Front Desk Phone Dispatcher is a vital member of the ABF Healthcare Services, Inc. team, responsible for managing incoming calls and providing exceptional customer service to our patients. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Answer and manage a high volume of incoming calls promptly and courteously.
Provide accurate information about services to patients.
Direct calls to appropriate departments and staff members.
Handle patient inquiries, concerns, and complaints professionally.
Maintain patient information from calls that come in and ensure confidentiality in accordance with HIPAA regulations.
Assist with administrative tasks such as filing, data entry, and document preparation.
Coordinate with healthcare providers and other staff to ensure smooth operations.
Perform other duties as assigned by the supervisor.
Qualifications:
High school diploma or equivalent; additional certification in office administration or related field is a plus.
Previous experience in a healthcare setting, preferably in a front desk or dispatcher role.
Excellent verbal and written communication skills.
Proficient in using phone systems and office software (e.g., Microsoft Office, Electronic Health Records systems).
Strong organizational and multitasking abilities.
Ability to remain calm and professional under pressure.
Knowledge of medical terminology and healthcare practices is an advantage.
Friendly and compassionate demeanor with a commitment to patient care.
Working Conditions:
Full-time position with regular office hours
Fast-paced office environment with frequent interruptions.
Requires sitting for extended periods and the use of office equipment.
Front Desk Agent
Front desk clerk job in Fayetteville, NC
Job DescriptionBenefits:
Employee discounts
Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.
Key Responsibilities:
Greet and assist guests in a friendly and professional manner
Check-in and check-out guests efficiently
Handle reservations and inquiries via phone, email, or in-person
Process payments and maintain accurate records
Provide information about hotel facilities and services
Address guest concerns and resolve issues promptly
Collaborate with other team members to ensure smooth operations
Qualifications:
Previous experience in front desk or customer service roles
Familiarity with Choice Hotels systems is a plus
Strong communication and interpersonal skills
Ability to handle multiple tasks and prioritize effectively
Attention to detail and excellent organizational skills
Flexibility to work part-time hours, including 2nd and 3rd shifts
Night Auditor Desk Clerk
Front desk clerk job in Garner, NC
The Night Auditor is responsible for balancing the daily financial transactions of the hotel, handling guest check-ins and check-outs, and providing exceptional customer service during the overnight shift. This role involves performing accounting duties, managing guest reservations, and ensuring the security of the hotel.
Key Responsibilities:
Financial Reconciliation:
Perform daily audit of financial transactions and ensure accuracy of all guest charges.
Reconcile daily revenue and billing reports, including verifying cash, credit card, and check transactions.
Prepare and distribute daily financial reports to relevant departments.
Guest Service:
Provide excellent customer service by addressing guest inquiries, concerns, and requests.
Check-in and check-out guests, including processing payments and issuing room keys.
Handle guest complaints with professionalism and resolve issues promptly.
Administrative Duties:
Ensure the accuracy of room inventory and availability.
Update and maintain guest records and reservations in the property management system.
Prepare and distribute end-of-day reports to management.
Security and Safety:
Monitor hotel security systems and respond to emergency situations as needed.
Ensure the safety and security of guests and hotel property throughout the night.
Perform routine checks of hotel facilities to ensure they are in good working order.
Communication:
Communicate effectively with other hotel departments to coordinate guest services and resolve issues.
Provide a handoff report to the morning shift regarding any significant occurrences or follow-up tasks.
Qualifications:
High school diploma or equivalent; associate's or bachelor's degree in hospitality management or related field is a plus.
Previous experience in hotel front desk operations or customer service is preferred.
Strong numerical and analytical skills.
Excellent communication and interpersonal skills.
Proficiency with property management systems and Microsoft Office Suite.
Ability to work independently and handle multiple tasks efficiently.
Flexibility to work overnight shifts, including weekends and holidays.
Physical Requirements:
Ability to stand and walk for extended periods.
Ability to lift and carry items up to 25 pounds.
Work Environment:
This position is based in a hotel environment, with responsibilities carried out primarily at the front desk.
Night Auditors must be prepared for a quiet, yet sometimes busy, work environment with varying levels of guest activity.
Auto-ApplyOrder Entry & Data Associate
Front desk clerk job in Autryville, NC
Job Brief: We are looking for a motivated, detail-oriented individual who excels in a fast-paced environment and is able to focus on multiple tasks at once to join our team as our Order Entry and Data Associate.
Responsibilities: - Analyze material takeoffs and enter sales orders with accuracy
- Interpret a wide range of information and identify possible takeoff errors
- Generate takeoff-related questions to field personnel to ensure order accuracy
Provide purchasing recommendations of - stock items to appropriate personnel based on inventory information gathered during the order entry process
- Purchasing of non-stock / special order items
- Provide material cost and availability information to estimating, sales, and field management personnel in a timely manner
Skills Required:
- Knowledge of Building Materials and Construction Industry Practices - Organized - Attention to Detail - Data Entry - Computer Skills (Bistrack, Windows/MS Office) - Able to prioritize, make quick decisions, and has strong problem-solving skills - Works Well Independently - Communicates Clearly and Follows Through
Data Entry Associate
Front desk clerk job in Fuquay-Varina, NC
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of eight decades of experience, exceptional industry skills, and a deep commitment to our core values, we continually strive to innovate, uplevel our abilities, and provide extraordinary value to our clients.
MasTec Utility Services Company is a subsidiary of MasTec, a certified Minority-Controlled Company by the National Minority Supplier Development Council (NMSDC).
**Job Summary**
The Data Entry Associate is responsible for recording and validating information to be recorded and transmitted to other MasTec offices, personnel, and customers. This position supports MasTec office operations and works cross-functionally with other departments.
Responsibilities
+ Track document received and completion dates.
+ Review discrepancies in the data received, request clarification of issues related to the data, and perform data validation in accordance with company procedures.
+ Perform other clerical duties such as photocopying, scanning, filing, and compiling data for routine reports.
Qualifications
**Minimum**
+ High school diploma, or equivalent.
+ Proficiency in Microsoft Office applications.
**Preferred**
+ 1 or more years in a similar role requiring attention to detail and proficiency in typing and keying data.
**Physical Demands and Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
_Please note this is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description,_ _duties, or work schedules to accommodate individuals with disabilities._
**Minimum**
+ High school diploma, or equivalent.
+ Proficiency in Microsoft Office applications.
**Preferred**
+ 1 or more years in a similar role requiring attention to detail and proficiency in typing and keying data.
**Physical Demands and Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
_Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description,_ _duties, or work schedules to accommodate individuals with disabilities._
+ Track document received and completion dates.
+ Review discrepancies in the data received, request clarification of issues related to the data, and perform data validation in accordance with company procedures.
+ Perform other clerical duties such as photocopying, scanning, filing, and compiling data for routine reports.
Front Desk Clerk
Front desk clerk job in White Oak, NC
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
of Front Desk Clerk in Stella, North Carolina.
What you'll do:
The Store Clerk sells merchandise, maintains the store and works with park staff to ensure that guests are provided with exceptional customer service.
Your job will include:
Greet guests and answer questions about merchandise.
Handle customer questions, requests and complaints in a professional manner.
Accept payments and operate the cash register.
Stock shelves and perform a detailed inventory count.
Maintain the cleanliness of the store, including sweeping, dusting and removing trash.
Experience & skills you need:
High school diploma, or the equivalent.
One to three years of experience in retail role.
Valid driver's license, good driving record and current auto insurance.
Knowledge of the RV business preferred.
Strong organizational skills and meticulous attention to detail.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-ApplyFront Desk Agent (Part Time) @ Homewood Suites Pinehurst Olmsted
Front desk clerk job in Pinehurst, NC
SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION
Part Time positions available
SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFICATIONS:
· Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 15-32-hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests' to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time
· Insurance benefits
· Vacation time
· Hotel Discounts
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Hotel Front Desk Associates
Front desk clerk job in Smithfield, NC
Job Description: Hotel Front Desk Associate
The Hotel Front Desk Associate is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests throughout their stay. This proactive and friendly individual is the first point of contact for guests, offering a warm welcome, assisting with check-ins and check-outs, and satisfying guest requests and inquiries.
Responsibilities:
1. Guest Service:
- Greet guests in a welcoming manner upon arrival, ensuring a positive first impression of the hotel.
- Assist guests with check-ins, check-outs, and payment processes, maintaining accuracy and efficiency.
- Provide information to guests regarding hotel facilities, services, and local attractions, ensuring guests have a delightful stay.
- Handle and resolve guest complaints and problems promptly, ensuring guest satisfaction.
- Offer quick and effective responses to all guest inquiries, providing accurate information and guidance.
2. Reservation and Front Desk Operations:
- Efficiently process reservations, cancellations, and modifications, applying appropriate rates and discounts while adhering to hotel policies.
- Maintain up-to-date knowledge of room availability, rates, packages, and promotions, encouraging upsells and cross-selling opportunities to maximize revenue.
- Coordinate with the housekeeping department regarding room status and availability, ensuring prompt and accurate communication.
- Assist in processing cash payments, credit card transactions, and relevant paperwork, maintaining proper record-keeping.
3. Administrative Support:
- Answer phone calls, take messages, and redirect calls as required, displaying a professional and helpful attitude.
- Perform accurate and organized filing of guest registration cards, ensuring efficient retrieval when necessary.
- Conduct end-of-day procedures, including reconciling cash register, preparing reports, and balancing the cash drawer.
- Maintain a clean and organized front desk area, ensuring it is presentable throughout the day.
4. Team Collaboration:
- Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure seamless operations.
- Communicate guest feedback to relevant departments to continuously improve service quality.
- Attend team meetings and training sessions, keeping up-to-date with hotel policies, procedures, and promotions.
- Support and assist other team members as needed, fostering a positive and cooperative work environment.
Qualifications:
- High school diploma or equivalent; relevant certification or training in hospitality is a plus.
- Previous customer service experience, preferably in a hotel or hospitality environment.
- Excellent verbal and written communication skills in English, with additional languages advantageous.
- Strong interpersonal skills, demonstrating a professional and friendly demeanor.
- Exceptional problem-solving and conflict resolution abilities.
- Proficient computer skills, including knowledge of reservation software and Microsoft Office Suite.
- Ability to multitask and work under pressure while maintaining attention to detail.
- Flexibility to work in shifts, including weekends, evenings, and holidays.
Joining our team as a Hotel Front Desk Associate provides an excellent opportunity to showcase your exceptional customer service skills while contributing to a positive guest experience. In addition, we offer competitive compensation, training opportunities, a positive work environment, and potential for growth.
Medical Front Desk Associate
Front desk clerk job in Holly Springs, NC
Join Our Visionary Team as an Optometric Front Desk Superstar!
Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for YOU to be the friendly face of our practice!
Who We Are: We're a cutting-edge optometric practice dedicated to providing top-notch eye care while creating a welcoming and professional atmosphere for our patients. From state-of-the-art technology to a compassionate team, we pride ourselves on delivering excellence in every way.
What You'll Do: As our Optometric Front Desk Associate, you'll be at the heart of our operations, ensuring a seamless and enjoyable patient experience. Your daily duties will include:
Greeting patients with a warm smile and making them feel at home.
Scheduling appointments and managing the calendar like a pro.
Assisting patients with check-ins, paperwork, and insurance verification.
Handling phone calls, emails, faxes, and inquiries with professionalism and care.
Supporting the team with administrative tasks and maintaining office flow.
What You Bring:
A friendly, outgoing personality with exceptional communication skills.
Outstanding organizational skills and attention to detail.
Ability to multitask and thrive in a busy environment.
Experience in a medical or optometric office is a plus, but not required - we'll train the right person!
A genuine passion for helping others and being part of a team.
Why Join Us?
Competitive pay and benefits.
Opportunities for growth and learning in a supportive environment.
A chance to make a real difference in our patients' lives.
A vibrant, team-oriented culture where your contributions are valued.
Qualification:
Fantastic personality
High School diploma or equivalent
Professional Manner
Excellent writing skills.
Detail oriented
Must have the ability to work efficiently
Must be reliable
EMR experience a plus
Benefits:
401k
Medical
Dental
Vision
Aflac
PTO
Holiday Pay
Ready to Shine? If this sounds like the opportunity you've been looking for, we'd love to hear from you! Submit your resume and a brief cover letter telling us why you'd be the perfect fit for our team.
Let's create a clearer vision together - apply today!
Front Desk Sales Associate
Front desk clerk job in Apex, NC
Benefits:
Bonus based on performance
Free uniforms
Opportunity for advancement
Perks and Benefits:
Competitive hourly base pay, plus tips; sales bonuses
Merit-based pay increases
Complimentary service membership
About the Position: The Front Desk- Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Willingness to work weekends
Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Compensation: $15.00 - $18.00 per hour
Auto-ApplyBH Front Desk Receptionist (GSA)
Front desk clerk job in Dunn, NC
Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You'll Do
* Input complete, accurate patient demographic information.
* Update patient financial data and verify/document benefits with proof of coverage.
* Enter visit charges to the correct payer source and collect applicable payments.
* Assist uninsured individuals and low-income families in obtaining government health insurance.
* Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We're Looking For
Required:
* CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
* Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
* HS Diploma/GED
Preferred:
* Associate degree in a related field
* Three (3) years' medical, dental, or behavioral health experience
Why Join CommWell Health?
* Impact: Be part of a team that delivers life-changing care to underserved populations.
* Balance: Enjoy a supportive, flexible environment that values your well-being.
* Growth: Access continuous learning, advancement pathways, and leadership development.
* Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.
We Take Care of Our Team
* Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs
* 401(k) with Matching - Invest in your future with confidence
* Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals
* Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness
* Career Growth - On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
Hotel Front Desk Attendant
Front desk clerk job in Smithfield, NC
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Front Desk Staff
Front desk clerk job in Dunn, NC
All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service.
-Responsibilities could include:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Detailed cleaning in all areas of the facility.
Qualifications/Requirements
-Customer service background preferred.
-Basic computer proficiency.
-Upbeat and positive attitude!
-Punctuality and reliability is a must.
-Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
-Strong listener with the ability to empathize and problem solve.
-Demonstrate diplomacy in all interactions while using appropriate behavior and language.
-High School diploma/GED equivalent required.
-Must be 18 years of age or older.
Physical Demands
-Continual standing and walking during shift.
-Continual talking in person or on the phone during shift.
-Must be able to occasionally lift up to 50 lbs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyFront Desk Agent
Front desk clerk job in Lumberton, NC
Benefits/Perks
Flexible Scheduling
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications:
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Compensation: $9.00 - $11.00 per hour
About BWH℠ Hotels BWH Hotels is a leading global hospitality enterprise comprised of three hotel companies including WorldHotels™, Best Western Hotels & Resorts and SureStay Hotels . The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide. With 19 unique brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market as each brand offers its own personality and style.
The company's diverse portfolio of brands includes Best Western , Best Western Plus , Best Western Premier , Vīb , GLō , Aiden , Sadie , BW Premier Collection , BW Signature Collection , @HOME by Best WesternSM, and Executive Residency by Best Western . WorldHotels Luxury, WorldHotels Elite, WorldHotels Distinctive, and WorldHotels Crafted brands are also offered. Completing its portfolio, Best Western offers SureStay , SureStay Plus , SureStay Collection , and SureStay Studio .
At the heart of each of these brands is the caring spirit shared by hoteliers and their hotel teams across the globe. They are united by their deep commitment to delivering exceptional experiences and exceeding guest expectations with every stay.
Auto-ApplyLead Front Desk Sales Associate
Front desk clerk job in Southern Pines, NC
Where Better Careers Begin! Massage Envy Pinehurst-Southern Pines
Do you have a passion for helping others? At the Massage Envy Pinehurst-Southern Pines franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
Competitive base pay plus bonuses and commissions
Employer-paid telemed urgent care visits
Employee referral bonus program
A flexible schedule for a better work/life balance
In-depth product and service training
Discounted massage, skincare or stretch services each month
40% off all products
Qualified Candidates:
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is preferred.
Are natural leaders who can build relationships while motivating, coaching and supporting a team.
Can have tough conversations in a professional and constructive manner.
Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
Are aware of and comply with all Massage Envy Corporate & location specific policies and procedures.
College degree preferred, high school diploma required.
Day-to-Day:
Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach
Manage all operational aspects of the Front Desk including driving memberships, promoting retail sales, guiding the team, customer service, tracking inventory, and supporting Front Desk Employees.
Process membership requests (cancellations, freeze (+), changes to draft dates, etc….)
Culture & Support:
Trained leadership that is invested in YOUR success
Award programs (like Sales Associate of the Year)
A caring community that strives to celebrate individuality and share knowledge
If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you!
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each
individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted
for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set
by each franchisee and vary by location.
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Apex, NC
Upscale Day Spa currently accepting applications for Front Desk Receptionist.
Ideal applicant will be dependable, friendly, out-going, and completely comfortable talking to clients about our products and services.
Responsibilities Include:
Providing Excellent Customer Service
Answering phones and scheduling appointments
Checking guests in and out of their appointments
Selling Memberships, Add On Services and Products
Assist new guests in the completion of paperwork
Maintaining spa cleanliness
This Job Is:
Open to applicants who do not have a high school diploma/GED
A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Autonomous/Independent -- enjoys working with little direction
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
Weekend availability
Front Desk Sales Associate- Closing Shift
Front desk clerk job in Fuquay-Varina, NC
Front Desk Sales Associate- Closing Shift Wednesday & Thursday 3pm-9pm The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
Responsibilities
* Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
* Provides security and control to the front door and retail area of the facility.
* Personally, checks each member into the gym using the proper check-in procedures.
* Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
* Register all guests into the gym using proper registration procedures.
* Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
* Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
* Addresses caller's requests and/or takes appropriate messages noting caller's name.
* Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
* Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
* Responds immediately to member requests, inquiries and concerns.
* Maintain neat appearance and wear proper uniform attire with nametag while on duty.
* Distributes keys, towels and other materials as needed.
* Processes retail and concession sales.
* Attends all staff meetings as directed.
* Responsible for gym walk-thru as designated in walk-thru log.
* Follow proper opening and closing procedures as instructed in the FDA training manual.
* Logs all maintenance concerns that are reported.
* Follows and reports any safety concerns.
* Notifies management of gym incidents that requires incident reports.
* Works when scheduled and adheres to company attendance policies.
* Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications
* High school diploma or equivalent required.
* Excellent customer service skills are required.
* Ability to communicate effectively with both staff and members.
* Ability to communicate effectively verbally, non-verbally and in writing is required
* Understanding of basic accounting principles is required.
* Understanding of basic cash processing procedures is required.
* Functional computer skills are required.
* Ability to multi-task.
* Must be able to work a flexible work schedule to include holidays and weekends.
* Must be able to lift 25lbs repeatedly and stand for extended periods of time
* Uphold Gold's Gym Vision, Mission, Values and code of conduct
Gold's Gym is growing and looking for new team members to help us redefine strength. We'll challenge your skills, talents and abilities and reward your every success.
Unlock Amazing Perks with Us!
* Exclusive Free Gold's Gym Membership: Enjoy unlimited access to all our locations across the Carolinas! Get fit and stay active, on us!
* 20% Employee Discount: Save big on clothing and products with our generous discount-because you deserve the best at the best price.
* 401K Benefits: Plan for your future with our robust 401K benefits, giving you peace of mind and financial security.
* Earning Potential: Boost your income with exciting opportunities for commissions and bonuses-because your hard work deserves rewarding.
Join us and experience these fantastic benefits while advancing your career!