We are seeking a reliable, detail-oriented, and professional FrontDesk Receptionist with Data Entry responsibilities to serve as the first point of contact for visitors and callers while accurately maintaining records and administrative data. The ideal candidate will provide excellent customer service, ensure smooth frontdesk operations, and support office functions through timely and accurate data entry.
Key Responsibilities
Greet and welcome visitors in a friendly and professional manner
Answer, screen, and direct incoming phone calls
Perform accurate and timely data entry into company databases and systems
Update, maintain, and verify records for accuracy and completeness
Schedule appointments and manage calendars as needed
Maintain a clean and organized frontdesk and reception area
Handle incoming and outgoing mail, packages, and deliveries
Assist visitors with general inquiries and direct them appropriately
Perform general administrative tasks including filing, scanning, and document preparation
Coordinate with staff and management to ensure efficient communication
Maintain confidentiality of sensitive and private information
Requirements & Qualifications
Education & Experience
High school diploma or equivalent (required)
Previous experience in reception, frontdesk, administrative support, or data entry (preferred)
Skills & Abilities
Strong data entry skills with high accuracy and attention to detail
Basic to intermediate computer skills (email, spreadsheets, word processing, databases)
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Ability to multitask, prioritize, and manage time effectively
Professional appearance and positive attitude
Language Skills
Bilingual in Ukrainian or Russian is a plus
$30k-39k yearly est. 16h ago
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Front Desk Agent
Main Street Hotel LLC 3.9
Front desk clerk job in North Brunswick, NJ
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Paid time off
Training & development
We are seeking a positive, friendly FrontDesk Agent to provide exceptional service to our hotel guests. The FrontDesk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDesk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
GUEST SERVICE AGENT / FRONTDESK AGENT DUTIES AND RESPONSIBILITIES:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage and maintains and supervises access to safe deposit boxes.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable.
Follows procedures for issuing and closing safe deposit boxes used by guests.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
Advise guest of any messages, mail, faxes, etc. received for them.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to registration card.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the frontdesk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Perform other duties as requested by management.
PREREQUISITES:
Experience: Previous hotel-related experience desired.
Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
$29k-35k yearly est. 7d ago
Front Desk Agent
Arbor Lodging 3.5
Front desk clerk job in Somerset, NJ
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $16.50 - $17.50
$30k-36k yearly est. 51d ago
Member Services Front Desk Part Time
Cornerstone Clubs 4.4
Front desk clerk job in New Hope, PA
Cornerstone Clubs, premier Health and Wellness Facility in Central Bucks County, is looking for a part-time Member Services Representative to work at our front dest at our New Hope location. This position musr be able to work weekends and evening shifts. This is a year round position.
**Not accessible by public transportation.
Greeting members in a friendly manner and answering any questions about membership or classes
Must be reliable and on time.
Answering telephones
In-processing members and accurately entering information into the computer system
Must be able to multi-task and maintain a positive customer service attitude at all times
Must have working knowledge of computers
Attention to detail, especially on paperwork and entering information into the computer system
Any other tasks as needed including sweeping floors, keeping areas neat, making follow-up calls to members and prospective members, reports, filing, etc.
Physical Requirements: Stand entire shift (from 4-8 hours per day). Bending, stooping, climbing, squatting and reaching below knees and overhead for up to 2 hours per shift.
$23k-28k yearly est. Auto-Apply 34d ago
Front Desk
Prosmile
Front desk clerk job in West Orange, NJ
Job Title: FrontDesk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Compensation Information: $18.00 - $21.00 per hour
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
FrontDesk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Frontdesk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
$18-21 hourly Auto-Apply 4d ago
Front Desk Agent - AC Hotel by Marriott Bridgewater
Briad Hotels | The Briad Group
Front desk clerk job in Bridgewater, NJ
Job DescriptionHotel FrontDesk Agent / Reception
AC Hotel by Marriott
Bridgewater, NJ
Part-Time & Full-Time Hours Available
Our Hotel "Family Members"
are truly responsible for conveying the brand at every touch point, and our FrontDesk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be:
Discerning & Intelligent
Self-Assured & Refined
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Innovative
Harmonious
Modern & Fun
Earnings Range: $16.50-$17.00 an hour
*Actual rate offered will be based upon job title, experience, location, and position.
Summary of Position
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a FrontDesk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As a FrontDesk / Reception Agent, you will:
Work in fast-paced environment with lots of guest interaction
Demonstrate a true desire to satisfy the needs of others
Work a variety of shifts - day, night, and mid
Benefits:
Advancement Opportunities - We promote from within!
Medical (for Full Time Associates)
401(k)
Paid Vacation Time
Tuition Reimbursement Program
Flexible schedules
Teammate Assistance Fund
Stability
Competitive Wages
Fun, Energetic Work Environment
Keys to Success - Candidate Requirements
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Must have a high school diploma or equivalent
An Accounting background is preferred but not required
Attention to detail and the ability to compile facts and figures
Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
Ability to communicate effectively and courteously over the telephone and in person
Requires strong command of the English language to include speaking, reading and writing
In addition to general office equipment, you will regularly operate Briad systems and software
About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Hotels Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
$16.5-17 hourly 30d ago
Front Desk Sales
RHWM034
Front desk clerk job in Morristown, NJ
Benefits:
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Training & development
Wellness resources
Benefits/Perks
A competitive salary plus bonuses
Flexible Schedules
Casual Dress-code
Fun, wellness-focused work environment
Company OverviewRestore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job SummaryAre you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities
Greeting clients and assisting them with Restore's wellness services
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
Conducting tours and selling service packages and memberships
Educating clients on Restore services, including medical benefits, precautions, and at-home care
Performing opening and closing procedures
Maintain a safe, clean and secure environment for all guests and employees.
Serve as an expert on Restore products and services.
Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.
Qualifications
You're passionate about health and wellness
You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe.
Working weekends doesn't bum you out
Communication and collaboration are some of your strong suits
You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field
Compensation: $17.00 - $19.00 per hour
Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care-Hyper Wellness . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.
Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.
We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are.
Join us on our mission to help people feel better so they can do more of what they love.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.
$17-19 hourly Auto-Apply 60d+ ago
FLEX Front Desk Agent - weekly pay
NFC Amenity Management 3.8
Front desk clerk job in Jersey City, NJ
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX FrontDesk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $16 and $19 per hour, but details can be discussed in an interview. These are part-time shifts to start.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable and comprehensive information about the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service, always seeking ways to Wow clients by exceeding their expectations and providing exceptional hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company's time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
APPLY HERE- *******************************************************************************************************************
These are the qualities and attributes we're looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad (9/2025), the pay offered is $18ph.
$16-19 hourly 60d+ ago
Front Desk
4 Ever Young Solutions LLC
Front desk clerk job in Morristown, NJ
Job DescriptionBenefits:
Competitive salary
Employee discounts
Opportunity for advancement
Join the 4Ever Young teama leader in anti-aging and wellness with over 110 locations nationwide, operating as modern vitality centers . Our aesthetic offerings include Botox, dermal fillers, IV vitamin drips, microneedling, HydraFacials, hormone replacement, weight-loss programs, and moreall delivered in a sleek, modern setting thats community-trusted and rapidly expanding.
Responsibilities:
Greet and check in clients with professionalism and warmth.
Manage appointment scheduling, confirmations, and calendar coordination.
Respond to phone, email, and text inquiries promptly.
Handle payments and maintain up-to-date client records.
Keep the reception and waiting areas clean and inviting.
Educate clients on services, memberships, and promotions.
Support med spa staff with day-to-day operational needs.
Qualifications:
Prior experience in med spa, salon, or healthcare frontdesk preferred.
Strong communication and customer service skills.
Organized, detail-oriented, and able to multitask.
Comfortable using scheduling/EMR systems (e.g., Aesthetic Record, Vagaro).
Professional appearance and demeanor.
Perks:
Employee discounts on services/products.
Career growth in a highenergy, nationally expanding brand.
Supportive team culture in a cuttingedge environment.
$28k-35k yearly est. 31d ago
Front Desk Agent
Gulph Creek Hotels
Front desk clerk job in Robbinsville, NJ
Job Description
About Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
The FrontDesk Agent serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the FrontDesk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel frontdesk.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or frontdesk role, preferably in the hospitality industry.
Basic computer skills, including familiarity with property management systems and Microsoft Office.
Strong communication skills, both verbal and written.
Ability to work flexible hours, including weekends and holidays.
Open Availability
Preferred Qualifications:
Experience working in a hotel or lodging environment.
Knowledge of durable goods manufacturing industry terminology and processes.
Proficiency in multiple languages.
Certification in hospitality or customer service training.
Familiarity with local area attractions and transportation options.
FOSSE PMS System.
Responsibilities:
Greet and welcome guests upon arrival, providing a warm and professional first impression.
Manage guest check-in and check-out processes efficiently using the hotel's property management system.
Handle guest reservations, cancellations, and modifications accurately and promptly.
Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability.
Process payments, issue receipts, and maintain accurate financial records for all transactions.
Maintain the cleanliness and organization of the frontdesk area and lobby.
Assist with administrative duties such as filing, reporting, and inventory management as needed.
Skills:
The FrontDesk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic frontdesk environment and responding to varying guest demands throughout the day.
$28k-35k yearly est. 32d ago
Front Desk Agent
Yardley Hospitality Holdings LLC
Front desk clerk job in Morrisville, PA
Job description JOB TITLE: FrontDesk Agent REPORTS TO: FrontDesk Supervisor EXEMPT STATUS: Non-exempt =============================================== BASIC PURPOSE: Check-in and check-out guests and respond to inquiries and
problems in an efficient, courteous and professional manner to achieve maximum
customer satisfaction while complying with all SOPs and LSOPs.
ESSENTIAL FUNCTIONS:
1. Handle guest registration and room assignments, accommodating special
requests whenever possible. (10%)
2. Pre-register, block reservations and take same day reservations and when
necessary future reservations following hotel rate structures, discounts, and sell
strategies. (10%)
3. Handle guest check-ins/check-outs in accordance with hotel credit/cash handling
policies in an efficient and friendly manner. (50%)
4. Resolve customer complaints; assist customers in all inquires in connection with
hotel services, in-house events, directions, local attractions, check cashing, safety
boxes, etc. (15%)
5. Cancel room reservations according to procedure. (5%)
6. Treat customers in a professional and courteous manner according to
procedures. (5%)
NON-ESSENTIAL FUNCTIONS: (5%)
1. Inventory guest room keys according to policy and request re-keying as
necessary.
2. Assist with responsibilities and duties in the absence or heavy volume in the
Job Types: Full-time, Part-time
Pay: $15.05 - $17.00 per hour
Schedule:
10 hour shift
4 hour shift
8 hour shift
Day shift
Evenings as needed
Evening shift
Holidays
Morning shift
Night shift
Weekends as needed
Experience:
Hotel experience: 1 year (Preferred)
Ability to Commute:
Yardley, PA 19067 (Required)
Work Location: In person
$15.1-17 hourly 3d ago
Front Desk Agent
Huntremotely
Front desk clerk job in Princeton, NJ
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$28k-35k yearly est. 1d ago
Front Desk Agent
Ashford School 3.9
Front desk clerk job in Princeton, NJ
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$30k-36k yearly est. 1d ago
Front Bar Receptionist
Face FoundriÉ
Front desk clerk job in Bridgewater, NJ
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$30k-38k yearly est. 60d+ ago
Front Desk
Grand Fitness Mgmt, LLC
Front desk clerk job in Succasunna, NJ
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a FrontDesk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Rate $16.00 per hour
As the FrontDesk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
$16 hourly 21d ago
Data Entry Order Processing
Remote Career 4.1
Front desk clerk job in Newark, NJ
Order Entry and Processing
We are a custom shirt manufacturer and process individual orders daily, up to 300 orders per day.
This is a fast moving, detail orientated business. The job requires English-speaking person, ambitious, and willing to help.
Responsibilities
• Receive orders, understand details, and prepare for our production floor.
• Match incoming fabrics to orders.
• Filing.
• Support other office staff whenever needed.
• Occasional telephone answering when necessary.
Skills
• Positive energy and happy attitude.
• Knowledge of Portuguese or Spanish is helpful, but not required
• Must be able to read detailed orders
• Ability to multi-task, prioritize, and manage time effectively
• Organized
• High school degree
Benefits
• 401K
$29k-33k yearly est. 60d+ ago
Front Desk
Grand Fitness
Front desk clerk job in Hackettstown, NJ
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a FrontDesk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Rate $15.50 per hour
As the FrontDesk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $15.50 per hour
$15.5 hourly 60d+ ago
Front Desk Agent
Arbor Lodging 3.5
Front desk clerk job in Somerset, NJ
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The FrontDesk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel FrontDesk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$30k-36k yearly est. 21d ago
Front Desk Agent - Homewood Suites by Hilton Branchburg
Briad Hotels | The Briad Group
Front desk clerk job in Somerville, NJ
Job DescriptionHotel FrontDesk Agent Homewood Suites by Hilton
Branchburg, NJ
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a FrontDesk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
Hourly Wage Range: $16.00-$17.00 an hour
*Actual rate offered will be based upon experience, location, and position.
As a FrontDesk / Reception Agent, you will:
Work in fast-paced environment with lots of guest interaction
Demonstrate a true desire to satisfy the needs of others
Benefits:
Advancement Opportunities - We promote from within!
Medical (for Full Time Associates)
401(k)
Flexible schedules
Teammate Assistance Fund
Stability
Competitive Wages
Fun, Energetic Work Environment
Keys to Success
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Must have a high school diploma or equivalent
An Accounting background is preferred but not required
Attention to detail and the ability to compile facts and figures
Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
Ability to communicate effectively and courteously over the telephone and in person
Requires strong command of the English language to include speaking, reading and writing
In addition to general office equipment, you will regularly operate Briad systems and software
About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Hotels Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
$16-17 hourly 20d ago
Front Desk Agent
Gulph Creek Hotels
Front desk clerk job in Hamilton, NJ
About Company:
Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.
• Consistently surpassing the performance of competing properties.
• A team of highly skilled, responsive managers and staff members.
• Extensive expertise in operations, sales, and marketing.
The owners of Gulph Creek Hotels are directly involved in daily operations and frequently visit properties to ensure optimal performance and support the success of our team members.
About the Role:
The FrontDesk Agent serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the FrontDesk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel frontdesk.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or frontdesk role, preferably in the hospitality industry.
Basic computer skills, including familiarity with property management systems and Microsoft Office.
Strong communication skills, both verbal and written.
Ability to work flexible hours, including weekends and holidays.
Open Availability
Preferred Qualifications:
Experience working in a hotel or lodging environment.
Knowledge of durable goods manufacturing industry terminology and processes.
Proficiency in multiple languages.
Certification in hospitality or customer service training.
Familiarity with local area attractions and transportation options.
FOSSE PMS System.
Responsibilities:
Greet and welcome guests upon arrival, providing a warm and professional first impression.
Manage guest check-in and check-out processes efficiently using the hotel's property management system.
Handle guest reservations, cancellations, and modifications accurately and promptly.
Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability.
Process payments, issue receipts, and maintain accurate financial records for all transactions.
Maintain the cleanliness and organization of the frontdesk area and lobby.
Assist with administrative duties such as filing, reporting, and inventory management as needed.
Skills:
The FrontDesk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic frontdesk environment and responding to varying guest demands throughout the day.
How much does a front desk clerk earn in Franklin, NJ?
The average front desk clerk in Franklin, NJ earns between $21,000 and $32,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.