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Front desk clerk jobs in Greenwood, IN

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Front Desk Clerk
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Order Entry Clerk
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  • Front Office Associate

    Nmble Medical

    Front desk clerk job in Anderson, IN

    Nmble Medical has partnered with a leading pediatric dental practice dedicated to providing exceptional oral healthcare in a fun, caring, and comfortable environment for children. We believe in creating a positive experience for every family that walks through our doors, and our team is the key to making that happen. We are seeking a dynamic and experienced Front Office Manager to join our team and help us maintain our high standards of patient care and operational excellence. Key Responsibilities Assist in managing, training, and mentoring front office staff, including receptionists and scheduling coordinators. Foster a positive and collaborative team environment. Serve as a point of contact for patient inquiries, concerns, and feedback. Ensure a warm, welcoming, and professional atmosphere for all patients and their families. Oversee the patient scheduling system to optimize schedules. Manage and troubleshoot scheduling conflicts, cancellations, and no-shows. Assist with verifying patient insurance coverage, processing claims, and managing patient accounts. Handle financial arrangements and ensure accurate billing procedures. Maintain and organize patient records in compliance with HIPAA regulations. Identify opportunities to improve front office workflows and efficiency. Develop and implement protocols to enhance the patient experience and operational effectiveness. Generate and analyze reports on key performance indicators. Qualifications Minimum of 3-5 years of experience in a dental or medical office setting. Strong knowledge of dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft). Familiarity with dental insurance plans, billing codes (CDT), and claims processing. Excellent communication, interpersonal, and problem-solving skills. Proven ability to lead and motivate a team. Proficient with Microsoft Office Suite (Word, Excel, Outlook). A friendly, patient, and professional demeanor, especially when interacting with children and parents. The Front Office Manager will work closely with the Practice Manager to oversee the day-to-day administrative and front office operations of the practice. This role is crucial in ensuring a seamless patient experience from scheduling to check out. The ideal candidate will be a highly organized, detail-oriented leader with excellent communication skills and a passion for working with children and their families.
    $25k-33k yearly est. 2d ago
  • Mobile Office Associate

    Forrest Solutions 4.2company rating

    Front desk clerk job in Indianapolis, IN

    We are seeking a highly organized, adaptable, and service-oriented Mobile Associate to support multiple client sites. In this role, you will travel between locations to provide coverage in mail, copy/print, office services, hospitality, conference room, and front desk operations. Your flexibility, professionalism, and customer service excellence will ensure seamless daily operations wherever you are assigned. Shift: Varies, to cover absences. 8hr shifts to vary between 7am - 6pm Responsibilities Provide coverage for office services including mail distribution, shipping/receiving, supply management, and copy/print production. Support hospitality operations such as meeting room setups, catering coordination, and maintaining conference rooms to company standards. Deliver front desk and reception services, including greeting guests, managing access, and handling inquiries with professionalism. Quickly adapt to new environments and workflows, ensuring smooth integration into each team. Maintain strong communication with the Workforce Management team regarding schedule, travel, and site updates. Demonstrate proactive problem-solving and attention to detail in all assigned tasks. Represent the company with a polished, client-first approach at every site. Qualifications High school diploma or equivalent; college degree preferred. Minimum 1 year of experience in office services, hospitality, mailroom, or administrative support. Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly. Excellent communication, interpersonal, and multitasking skills. Reliable transportation and valid driver's license required. Ability to lift up to 50 lbs and perform physical tasks as needed. Professional appearance, strong work ethic, and commitment to exceptional service. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status. The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
    $24k-29k yearly est. 1d ago
  • Order Entry Clerk

    Milwaukee Tool 4.8company rating

    Front desk clerk job in Greenwood, IN

    The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities. Duties and Responsibilities Receive, enter and process customer orders Process scrap orders Disposition and distribution of denied warranties and customer approved orders Daily log updates Production reporting Assist with training as needed Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed Sort and distribute incoming product Ship confirmation of orders Assist with denied warranties as needed Practice 5S and safety Take appropriate corrective action for continuous quality improvement and customer satisfaction Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed Physical Demands Repetitive motion Must be able to lift up to 30 pounds Education and Experience Requirements: High School or GED diploma required Proficient in Microsoft Office Basic math and computer skills required Excellent 10 key and typing skills Fluency in English with strong communication skills, written and oral Internal Qualifications: •No final warnings •No more than 6 attendance points •Efficiency and Quality goal met for previous 3 months •Must be in current role for 6 months •Must meet all job description requirements Milwaukee Tool is an equal opportunity employer.
    $31k-34k yearly est. Auto-Apply 40d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk clerk job in Indianapolis, IN

    Full-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $26k-31k yearly est. 60d+ ago
  • Order Entry Clerk

    Specialty Coating Systems 4.0company rating

    Front desk clerk job in Indianapolis, IN

    GENERAL PURPOSE OF JOB: The Order Entry Clerk - Equipment is responsible for the administrative support of spare parts and dimer order entry and serves as both a resource and back-up to equipment customer service. Responsibilities of this position include electronic data entry of customer spare parts and dimer orders, answering and responding to customer spare parts and dimer inquiries, directing callers to appropriate personnel and general administrative support. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: · Performs various administrative functions required to process and expedite sales orders, including entering both external and inter-company spare parts and dimer orders within Company ERP system, completing PO review, providing customer status updates, and coordinating returns and credits. · Prepares quotes for external and inter-company spare parts and dimer. · Follows SCS procedures for processing credit card orders. · Promptly answers customer correspondence and requests via phone and e-mail. · Prepares routine professional correspondence with customers via e-mail and letters as required. · Responsible for daily/monthly/yearly filing of applicable equipment and dimer orders. · Highlights any noticeable changes to spare parts costs in the system and communicates these to Customer Service Representative and Equipment Product Manager for new pricing discussions. · Responsible for preparing & tracking activity/product metrics that may include charts, graphs and/or spreadsheets for monthly reporting. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES: · Ability to champion customer needs and respond to challenging customers and situations promptly and professionally. · Serves as back-up to Equipment Customer Service Representative in entering SCS equipment orders for both external and intercompany customers and, responding/supporting customer inquiries. · May assist SCS administrative team with 1-2 hours of front desk support. · Adheres to plant and corporate safety policies. · May assist in other areas or perform other duties as required by fluctuating business needs. EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE: High school diploma or general education degree (GED) required; Associates Degree preferred. 1-3 years of high volume data entry and customer support experience required. Strong demonstrated expertise with Windows applications (Word, Excel) required; familiarity with ERP Systems preferred. BASIC SKILLS: · Detail-oriented individual with a high level of accuracy and timeliness. · Self-starter with excellent written and oral communications skills. · Must be adaptable to working in fast-paced environment and adhere to deadlines. · Must be well-organized and have the ability to prioritize workload. · Ability to read, write and follow written or verbal instructions. · Ability to interact professionally with customers, vendors and all layers of the organization. · Must work exceptionally well in a team environment to best support customer requirements. · Must possess strong customer service skills. · Excellent typing and numeric key entry skills. · Ability to work periodic overtime as required.
    $33k-39k yearly est. 56d ago
  • Hotel Desk Clerk

    Courtyard Speedway

    Front desk clerk job in Speedway, IN

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Hilton Garden Inn Airport Indianapolis, In 4.5company rating

    Front desk clerk job in Indianapolis, IN

    Job Description Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing, people-loving individual who thrives in a fast-paced environment? We're looking for a Front Desk Agent who's ready to provide exceptional service and create a welcoming experience for every guest! As the face of our hotel, you'll manage guest accommodations, make their stay as enjoyable as possible, and ensure they leave with a smile. If you're enthusiastic about delivering top-notch service, making guests feel at home, and being part of a dynamic team, we want YOU! What You'll Do As a Front Desk Agent, you will: Welcome Guests: Greet new arrivals with a friendly smile, provide room keys, and offer them all the info they need to enjoy their stay. Manage Reservations: Handle online and phone reservations, and keep things running smoothly by managing room assignments. Provide Excellent Service: Answer guest questions about rooms, rates, amenities, and hotel services. Solve Problems with a Smile: Handle guest complaints promptly and professionally, ensuring their needs are met. Collaborate: Work closely with housekeeping to make sure every room is pristine and ready for guests. Upsell Services: Highlight available amenities and encourage guests to enjoy everything our hotel has to offer! Personalized Service: Take care of group reservations and VIP guests, ensuring they get the special attention they deserve. Why Schahet Hotels? At Schahet Hotels, we're not just about providing amazing service; we're about building a culture of excellence. We've earned the title of “Best Places to Work” for the past 3 years ( 2021-2024 ), and we continue to grow! We believe that when our team members are happy, our guests are happy too. Our values, RISE (Respect, Integrity, Service, and Excitement), shape everything we do, and we'd love for you to be part of this incredible journey! What We Offer We believe in taking care of our team, so we offer: Medical, Dental, and Vision Insurance PTO and Employee Discounts 401K with Match Life Insurance and Employee Assistance Program Referral Bonus Program What We're Looking For Experience: Previous experience as a Front Desk Agent or similar role is a plus! Skills: Familiarity with hotel reservation software like OnQ or Opera is a bonus. Customer Service: A passion for helping others and providing top-tier service. Communication: Strong verbal and organizational skills. Ready to Make an Impact? If you're ready to be part of a fantastic team that's dedicated to excellence and providing memorable guest experiences, apply today and start your journey with Schahet Hotels! EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23k-27k yearly est. 14d ago
  • Front Desk Clerk

    Home 2 Suites Columbus

    Front desk clerk job in Columbus, IN

    Come join our dynamic team at the beautiful Home2 Suites131 Carrie Lane - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Zach! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts Front Desk Clerk The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience: • College course work in related field helpful. • Experience in a hotel or a related field preferred. • High School Diploma or equivalent required. Computer experience preferred Physical Requirements: • Flexible and long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must be able to work well in stressful, high pressure situations. • Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. • Must be able to work and understand financial information and data, and basic arithmetic functions. • Must maintain composure and objectivity while under pressure. Essential: • Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Always maintain a warm and friendly demeanor. • Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. • Greet and welcome all guests approaching the Front Desk in accordance with Everwood Hospitality Service standards. • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). • Answer guest inquires about hotel services, facilities, and hours of operation in a timely manner. • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. • Review Front Office log and Trace File daily. • Answer inquires from guests regarding restaurants, transportation, entertainment, etc. • Follow all cash handling and credit policies. • Be aware of all rates, packages and special promotions as listed in the Red Book. • Be familiar with all in-house groups. • Be aware of closed out and restricted dates. • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. • Be familiar with hospitality terminology. • Have knowledge of emergency procedures and assist as needed. • Handle check-ins and checkouts in a friendly, efficient, and courteous manner. • Always use proper two-way radio etiquette when communication with other employees. • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. • Be able to complete a bucket check, room rate verification report, and housekeeping report. • Balance and prepare individual paperwork for closing of shift according to hotel standards. • Maintain and market promotions and guest programs. Marginal: • Maintain a clean work area. • Assist guests with safe deposit boxes. • Attend meetings/training as required by management. • Perform other duties as required by management. View all jobs at this company
    $20k-25k yearly est. 60d+ ago
  • Front Desk Associate

    Van Ausdall & Farrar Inc. 3.4company rating

    Front desk clerk job in Greenwood, IN

    Job DescriptionThe Resource Center Associate is responsible for supporting the entire customer service and print production activities according to the contracted company policies and procedures. This will involve the daily operational processes of the assigned customer site and duties will vary by site. Primary responsibility will be to cover a front desk reception area at our customer site, located in Greenwood, IN (US 31 & East Worthsville Rd). Hours are Monday-Friday. No evenings or weekends! BenefitsAt Van Ausdall & Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits: Generous PTO 7 paid holidays + 1 personal holiday of your choosing Weekly Employee Engagement Activities Paid volunteer time Monthly Fitness Reimbursement Tip Lead/Business Referral Program Medical, Dental & Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA) What You Have Excellent verbal and written communication skills Friendly and approachable demeanor Excellent interpersonal and customer service skills Excellent time management skills, with a proven ability to prioritize and meet multiple deadlines Ability to function well in a high-paced and at times stressful environment for production center Dependable and punctual Collaborative team player, willing to take on any job to help the team as a whole Ability to take direction and work independently Strong attention to detail Resiliency Confidentiality with proprietary information Reliable transportation Ability to do a lot of walking within a production/manufacturing environment (depending on site) Be able to lift approximately 50 pounds What You'll Do Ensure that Resource Center Manager is kept up to date on site activities - particularly those activities that may have an impact on the overall client relationship/expectations Organize his/her own work and resources systematically with a sense of objectives, practicing time management and the ability to prioritize so that efforts produce desired business results Ability to serve all metropolitan sites based on home-base site Being proactive in seeking out opportunities to be helpful during idle time Providing outstanding customer service in all encounters Put in initial service tickets on equipment Phone queue management Follow dress code, attendance, and customer experience policies Become fully cross-trained in all site processes across the organization Production Center: Operate high volume production equipment Create and assemble booklets, manuals, stapled packets, marketing materials, and other print materials Bulk mail runs (site dependent) Conduct onsite & off-site mail runs (pick-up and delivery), which includes operating VAF company vehicles & customer vehicles (site dependent) Triage issues with virtual meeting equipment Refresh of meeting rooms Mail- sometimes receiving pallets- different types of mail centers. Triage issues with virtual meeting equipment (Cummins). Refresh the meeting rooms. Trouble shoot print and copy equipment, escalating to a technician when needed White Glove Service: Conducting mail runs Being proactive in seeking out opportunities to be helpful and provide great customer service Provide administrative services as outlined in the Customer Scope of Work, including (but not limited to): a. Front Desk supportb. Answering phones and managing emailc. Greeting guests & customersd. Handling scanning projectse. Mail Services, including processing, pick-up and deliveryf. Using production equipment to create booklets, documents, and other services as requested What You'll Bring to the Role A high school diploma or equivalent 1-3 years' work experience in a customer facing role Prior experience working in an administrative capacity, highly desired Reliable transportation A valid Indiana state driver's license Motor vehicle report (MVR) with clean driving history About VAFVan Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community. At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process. Ready to take your career to the next level? Apply today and join a team that's redefining technology solutions for the modern workplace.
    $23k-30k yearly est. 22d ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk clerk job in Indianapolis, IN

    Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description $17 per hour plus free parking! For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other! Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $17 hourly Auto-Apply 5d ago
  • Front Desk Agent

    Schahet Hotels

    Front desk clerk job in Indianapolis, IN

    Job Description We are seeking a friendly and professional Front Desk Agent to join our team at Schahet Hotels in Indianapolis, Indiana. As a Front Desk Agent, you will be the first point of contact for our guests and responsible for providing exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for hospitality. Compensation & Benefits: This is a full-time, salaried position with a competitive compensation package of $14 to $16 per hour, paid biweekly. In addition, we offer excellent benefits including health insurance, 401(k) matching, paid time off, and employee discounts at any of our hotel locations. Responsibilities: - Greet and check-in guests in a friendly and efficient manner - Answer phone calls and make reservations for guests - Respond to guest inquiries, requests, and complaints in a timely and professional manner - Register guests and assign rooms - Process payments and balance cash drawers - Maintain accurate guest records - Monitor and ensure the security of the property - Assist with housekeeping and maintenance requests - Coordinate with other departments to ensure guest satisfaction - Maintain a neat and organized front desk area - Follow all company policies and procedures Requirements: - High school diploma or equivalent - Previous experience in customer service or hospitality preferred - Excellent communication, interpersonal, and problem-solving skills - Ability to multitask and work under pressure - Proficient in computer systems and software - Availability to work weekends and holidays - Must be able to stand for long periods of time and lift up to 25 lbs - Must have a positive and outgoing personality EEOC statement: Schahet Hotels is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
    $14-16 hourly 29d ago
  • Front Desk Agent- Courtyard by Marriott

    Paycor Hospitality

    Front desk clerk job in Indianapolis, IN

    SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries PRIMARY DUTIES AND ACCOUNTABILITIES Room Assignments, Changes, and Issues Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts. Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues. Guest Service Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and distributes reports to all management and relevant staff. Reports any maintenance, security, or safety issues to the appropriate staff. SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE High School Diploma or GED required. Previous front desk experience is highly preferred. Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred. Excellent organizational and prioritization skills. Ability to work well and collaborate with others. Superior customer service skills. Excellent communication skills. May be required to stand for an extended period of time. Able to work holidays and weekends (Saturday and Sunday) Job Type: Part-time Pay: From $15.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Evening shift Holidays Morning shift Weekends as needed Experience: hotel front desk: 1 year (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person If offered, employment is contingent on cleared Background check.
    $15 hourly 60d+ ago
  • AM Front Desk Agent

    General Hotels Corporation 3.9company rating

    Front desk clerk job in Indianapolis, IN

    General Hotels Corporation has an immediate opening for an AM Front Desk Agent to join our hotel team at Homewood Suites by Hilton - Keystone Crossing! The AM Front Desk Agent works 7am-3pm and is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $24k-28k yearly est. 60d+ ago
  • Front Desk Agent

    Avion Hospitality

    Front desk clerk job in Indianapolis, IN

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $24k-29k yearly est. 9d ago
  • Front Desk First Impressions

    Cornerstone Construction Group LLC

    Front desk clerk job in Indianapolis, IN

    Job Description Cornerstone Construction Group, LLC is looking for a Front Desk First Impressions Coordinator to join our company in our Indianapolis office. First Impressions will act as the office location's receptionist greeting clients and providing administrative assistance to the firm. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes: The Front Desk First Impressions must work collaboratively with all office and construction services staff in support of services, exhibiting flexibility, and a “can-do” attitude. Customer services are the key priority in this position requiring the First Impressions to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust. Greeting and directing clients and visitors by phone, email, or in person. Providing administrative support to entire team including correspondence, coordinating appointments, scheduling events, ordering office, handling office mail, scanning and assembling documents, note tasking etc., Assisting clients with requested information, delivery of documents and payments, and general inquiries. Assist with preparation of paperwork and bid documents. What experience and skills do I need to be successful? Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook. Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person. Strong attention to detail and accuracy. Previous experience in a related receptionist or administrative support role highly desired. Great Perks and Benefits: Some major perks this firm can offer are long-term job stability, work-life balance, and significant opportunity to grow your career within the firm. In addition: Competitive Insurance reimbursement plan. Paid Time Off (PTO), Holidays and Vacation, Sick Time 401k employer matching program to save for retirement. Incredible potential for upward mobility and career growth The ideal candidate will be organized, a specialist at administrative support and a team player who can efficiently work with all levels of employees. Responsibilities: Administrative support - Coordinate all aspects of business meetings and events. Provide data entry, calendar coordination, and serve as a master of Microsoft Office Suite. Review and respond to correspondence and draft appropriate responses for the entire team. Other - Manage expenses and prepare reports with receipts and other forms of documentation. General administrative support and other duties as assigned. Requirements: Positive and self-motivated, forward-thinking attitude Excellent communication and organizational skills with the ability to multitask. Creative problem solving and practical time management skills. Great time management skills and organizational skills. Loves People and Smiles! :-) Powered by JazzHR zHN9bPohok
    $23k-30k yearly est. 31d ago
  • Front Desk Attendant - Hanna Commons, Indianapolis

    Upholdings

    Front desk clerk job in Indianapolis, IN

    Full-time Description Job Summary: The Front Desk Attendant is responsible for maintaining a safe and secure environment for all employees, visitors, and residents. The Front Desk Attendant performs light clerical and janitorial tasks, as well as security duties such as signing in and out visitors. Duties & Responsibilities: · Greet all residents and visitors with a smile and be ready to provide excellent customer service. · Monitor entrance and departure of visitors, and other persons, ensuring they sign the in and out log. · Maintain accurate records of all visitors and deliveries with date, time, and destination. · Write reports of daily activities and irregularities. · Prevent severe damage to buildings and tenant property by reporting incidents to the appropriate authorities. · Monitor and operate security systems such as security cameras and alarms. · Assist with emergency evacuation procedures. · Complete detailed incident reports for all security incidents for appropriate management personnel. · Assist with clerical duties during down time, such as sorting, photocopying, faxing, scanning and file administration. · Assist with basic custodial duties as needed, such as trash removal from front office area, dusting, and light cleaning. Knowledge, Skills & Abilities: · Excellent customer service and interpersonal skills. · Positive attitude, good judgement, and problem-solving skills. · Observant with a notable focus on ensuring safety and security. · Ability to remain firm yet calm and professional in challenging situations. · Self-starter with demonstrated high degree of independent initiative. · Proficient with Excel and Microsoft Word. Education & Experience: · High School Diploma or equivalent required. · 2+ years of relevant experience preferred. Familiarity with property management industry is a plus. · Must have a valid driver's license, clean driving record, and the ability to travel as needed between work locations. Physical Demands: · Long periods of working on a computer and communicating via phone and email. Extensive keyboarding. · Ability to move throughout building and worksites as necessary · Regularly required to communicate verbally and understand conversation both in person and via phone. · May occasionally lift and/or move up to 20 pounds. · Drive personal vehicle between worksites as needed. Other Duties: This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed. EEO Statement: UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training. Salary Description $14.00
    $21k-27k yearly est. 60d+ ago
  • Front Desk Staff

    Daveandbusters

    Front desk clerk job in Greenwood, IN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 7.25 - 12.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.8 hourly Auto-Apply 60d+ ago
  • CLINIC FRONT DESK - CHECK OUT

    Beacon Orthopaedic Partners MSO LLC

    Front desk clerk job in Fishers, IN

    Job Description The Clinic Front Desk is responsible for scheduling, coordinating, and rescheduling the patient's appointments accurately. This individual collects and post payments and guides patients to additional internal locations required for additional testing or referrals. Individuals in this position ensures financial obligations for patient care are complete and updated prior to the patient leaving the clinic. This individual will be responsible for maintaining and balancing a cash box. Cross-training with registration and greeter position is required. Type: Full Time Location: Fishers, IN office Schedule: M-F 8:00 am - 5:00 pm Responsibilities: Schedules, coordinates, and reschedules patients' appointments accurately and relays necessary messages to clinical staff. Answers questions regarding patient appointments and schedules additional appointments, such as follow-ups, as necessary. Ensures accurate scanning of forms, fee slips, and paperwork into the patient record. Receives and applies payments from patients and issues receipts for services, and reconciles daily cash ensuring balancing accuracy and troubleshooting differences as needed. Places a high priority on and maintains strict confidentiality in all situations. Participates in professional development activities and maintains applicable professional affiliations and certifications as required. Attends and participates in required organizational meetings and committees as requested. Perform additional related duties as assigned. Education, Experience and Certification/License Requirements: Minimum high school diploma or GED required. At least one year of previous administrative or secretarial experience is required. Knowledge of medical terminology and experience with processing insurance preferred. Previous experience working in a medical office setting preferred. Working conditions / Physical Demands: Standard work environment is an office setting. Work requires sitting for long periods of time. Position requires viewing and typing on a computer for long periods. Occasionally bending, lifting, and reaching required dealing with files, paper, supplies, etc., including lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment (computer, telephone, copier, etc.) regularly. Vision must be correctable to 20/20. Hearing must be in the normal range for telephone contacts and to interact directly with employees. Regularly interacts with the staff, physicians, and the public, which may involve dealing with angry or upset people.
    $23k-31k yearly est. 2d ago
  • Front Desk Agent

    Huntremotely

    Front desk clerk job in Bloomington, IN

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $24k-29k yearly est. 2h ago
  • Hotel Desk Clerk (Night Audit)

    Homewood Suites Bloomington

    Front desk clerk job in Bloomington, IN

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks (Night Audit) makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk (Night Audit), you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Hotel Desk Clerk (Night Audit), you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $23k-30k yearly est. Auto-Apply 60d+ ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Greenwood, IN?

The average front desk clerk in Greenwood, IN earns between $18,000 and $28,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Greenwood, IN

$22,000
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