Front desk clerk jobs in Homestead, FL

TrufaMED delivers premier urgent care and personalized concierge medicine services in a spa-like environment located in the heart of Surfside, FL. Our board-certified providers offer discreet and precise medical care combined with hospitality. Services include urgent care that accepts insurance, cash-pay concierge medicine, wellness treatments, in-home visits, lab testing, and diagnostic panels. TrufaMED is dedicated to providing the highest standard of care in a luxurious, discreet, and comfortable setting. Role Description This is a full-time, on-site role for a Front Desk Receptionist located in Miami Beach, FL. The Front Desk Receptionist will manage phone calls with proper etiquette, handle receptionist duties such as greeting and assisting patients, perform clerical tasks, and provide excellent customer service. The role involves maintaining communication with patients and ensuring their needs are met in a professional and welcoming manner. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Customer Service experience Clerical Skills and organizational abilities Ability to work independently and as part of a team Proficiency in healthcare management software is a plus High school diploma or equivalent

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 - 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Only Candidates with US Work Authorization will be considered. The Loan Operations Department of Bradesco Bank is seeking a reliable and detail-oriented Clerical Assistant to support critical back-office functions related to loan servicing, document processing, and routine accounting. This position plays a key role in ensuring the accuracy and timely handling of mortgage-related documents, regulatory compliance, and internal process tracking. The ideal candidate will have strong organizational skills, be comfortable handling sensitive information, and thrive in a fast-paced banking environment. Key Responsibilities: Document Management: Scan, file, and electronically organize loan and servicing documents. Prepare and record Assignments of Mortgage and Satisfactions of Mortgage in accordance with state and investor requirements. Loan Servicing Support: Monitor and update insurance and property tax statuses for the bank's mortgage portfolio. Follow up on missing or expired policies and coordinate with servicing staff or third-party providers. ACH Processing: Forward ACH payment instructions for appropriate approvals. Track submission, execution, and confirmation of ACH transactions and report on completion status. Accounting Support: Assist with general ledger (GL) reconciliations and basic entries related to loan operations. Help ensure records align with internal systems and accounting reports. Administrative Tasks: Maintain accurate logs and trackers for assignments, satisfactions, ACH instructions, and compliance statuses. Communicate with internal departments and external vendors to resolve discrepancies or obtain necessary documentation. Perform other clerical tasks as assigned in support of banking operations. Qualifications: High school diploma or equivalent required; Associate's degree in Business, Finance, or Accounting preferred. 1+ year of experience in a bank, credit union, or financial services clerical role preferred. Basic understanding of mortgage documentation and general ledger reconciliation. Proficiency with Microsoft Office Suite (Excel, Word, Outlook); experience with banking systems a plus. Strong attention to detail and commitment to data accuracy. Ability to maintain confidentiality and adhere to bank compliance standards. Excellent time management, communication, and follow-up skills. Work Environment: Office-based position with standard banking hours. May involve periodic interaction with confidential financial and legal documents. Opportunity to grow within banking operations and gain exposure to loan servicing, accounting, and compliance functions. Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

We are looking for a weekend front desk attendant to join our expanding team at Upper East Side Tan! As the first person that our members see when they enter the salon and the last person they see before they leave, you will become a face of our Upper East Side Tan brand. You will provide a memorable and personalized experience- grounded in top-notch customer service- to each of our members. Our ideal candidate is enthusiastic about beauty and is excited to share our latest services and products with our members and potential new customers. Please send resume consideration. Qualifications Excellent customer service skills Ability to work in fast-paced environment Strong work ethic and a positive attitude Attention to detail Strong speaking ability Love for tanning and beauty Bonus points if you have the following Experience with Boulevard software Previous salon/gym front desk experience Previous sales experience Responsibilities Booking appointments via phone and booking software Fostering relationships with members Handling all appointment check-ins Selling products and add-on services Cleaning and salon organization Compensation Competitive Hourly Wage + Commission Unlimited free UV + spray tanning Referral commission opportunities $$ Future growth opportunities About Upper East Side Tan Upper East Side Tan is NYC's finest, members-only tanning salon. Starting at just $59/month for unlimited UV sunbooth and spray tanning, our members receive the best deal- and customer service

Requirements Must have hotel experience. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Understands and communicates the Stepstone Mission and Core values. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds. Other duties may be assigned. EOE/M/F/V/D

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction We're seeking a welcoming Front Desk Agent to greet guests and help maintain a friendly, organized environment. This role fits someone who enjoys interaction and being the first point of contact. Responsibilities Greet visitors and provide helpful guidance. Maintain organized lobby and front-area flow. Assist with basic guest questions and support. Coordinate front desk tasks with team members. Represent the brand with a polished and positive attitude. What We Offer Training for confidence at the front desk. A bright, people-focused workplace. Growth opportunities within the company. Incentives and recognition programs. Apply and become the welcoming face of our team. Qualifications Professional, friendly, and people-oriented. Great interpersonal and communication skills. Reliable and organized. Motivated to grow in a customer-facing environment. Additional Information Competitive salary of $58,000 - $63,000 per year. Professional growth opportunities within a rapidly expanding branding agency. Exposure to high-impact projects and a supportive, creative work culture. Opportunities for training, development, and advancement. Stable full-time role with consistent workflow and structured project processes.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule: flexible What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Requirements Experience and Education Required • Education High School Diploma required. • Experience . Skills Required Must be able to: o Speak, read, write and understand the English language. o Compute accurate mathematical calculations. o Provide legible communication and directions. o Perform job functions with attention to detail, speed and accuracy. o Prioritize and organize. o Think clearly, remaining calm and resolving problems using good judgment. o Follow directions thoroughly. o Understand guest's service needs. o Work cohesively with co-workers as part of a team. o Work with minimal supervision. o Maintain confidentiality of guest information and pertinent resort data. o Use a computer keyboard and possess basic typing skills. o Possess moderate to advanced computer skills. o Work in a dynamic and constantly changing environment. o Adept to multitasking. Success Criteria Team Player o Demonstrates co-operation within the team and with other departments o Listens carefully and works well with others o Has a positive influence on others in the team and clearly enjoys working with people Customer Focused o Anticipates guests' needs and is sensitive to people from all cultures o Has a natural, warm smile and a friendly and passionate approach o Demonstrates confident, helpful and genuine behavior with internal and external customers Delivers their Best o Has energy and sense of urgency for his/her work o Resourceful, makes things happen and looks for ways to work more efficiently o Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact) Composed o Able to stay calm under pressure o Demonstrates maturity and ability to cope with the unexpected o Never lets personal feelings interfere with delivering the highest standards Trustworthy and responsible o Excellent records of attendance and punctuality o Is reliable and demonstrates the ability to work without supervision o Demonstrates a high level of personal integrity, honesty and trust Licenses or Certifications N/A Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division. The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Grooming All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging directly with residents and with homeshare guests prior to and throughout their stay at our communities. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Establish rapport with residents and guests so they always feel loved Serve as the first point of contact between guests and the organization Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism. Greet residents by their name and with a smile to make guests feel welcomed and valued Provide exceptional hospitality in compliance with quality assurance expectations and standards to create a memorable customer experience Resolve disputes promptly with the goal of achieving customer satisfaction Increase company reputation and ensure sustainable growth by discussing the benefits of living at the property, distributing active marketing materials, and providing exemplary service to residents Answer, record, and process all calls, messages, requests, questions, or concerns Run daily reports, identify any special requests, and check reports for accuracy Protect the property and its residents by monitoring who comes in and out of the premises Proactively identify potential issues and take the appropriate action to resolve them, informing management when necessary Constantly increase residents' benefits through active marketing and partnership with the neighboring businesses Increase resident satisfaction and retention within the community through programming alongside the Director of Services, General Manager, and one-on-one contact Remain knowledgeable of local activities and establishments in the area to offer recommendations, answer questions, and give directions Manage building access for guests, residents, and authorized vendors using key system technology Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Fully comprehend emergency procedures and the property evacuation plan, and assist with locking elevators open for emergency crews Develop and maintain positive working relationships among building staff Store luggage and politely handle early check-in, late checkout, and any other requests when necessary Assess property and inform maintenance team of any need for repair or cleaning, including receiving and logging resident service requests and following up to ensure completion Have full knowledge of and be compliant with all property safety and emergency procedures and follow all local, city and federal regulations Assist with administrative duties such as light copying, package management and other requests as deemed necessary by management and residents Work on special projects as deemed necessary by management Perform other related duties and assignments as needed and assigned Skills and Experience High School Diploma or equivalent required; some college preferred A minimum of one year of experience working in hospitality or customer service industry required Multifamily experience preferred Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text Computer savvy with the capacity to learn and master multiple software systems Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests Proactive decision-making and problem-solving skills Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

This position provides clerical and logistic support to the service center.? Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files.? Interface wtih all levels of management, team members, internal and external customers.? DUTIES AND RESPONSIBILITIES: Handle incoming calls Generate service orders for dispatch to technicians Post completed service orders from technicians and contractors Post shuttle sheets from drivers for units shuttled out Assist customers with merchandise follow up Generate daily, weekly, and monthly reports Daily follow up on warranty rejects Qualifications JOB REQUIREMENTS: Previous work experience in office environment Must be self starter and dependable Computer literate and working knowledge of Microsoft produts (Word, excel etc.?) Excellent phone and interpersonal skills Detail oriented and organized Decision making, problem solving ability Must be able to multi-task Must be able to work in a very fast paced environment Previous data entry experience

Job DescriptionDescription The Front Desk Attendant is the first line of contact for Anatomy members and guests. Essential to this role is providing superior customer service while assisting in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Qualifications Must be at least 18 years or older to apply Respond to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle Must have a friendly, outgoing personality and enjoy social interaction Must have a cooperative, positive and optimistic attitude Must exhibit enthusiasm for the club and for the job Must be a patient, a courteous listener, and able to show empathy Must have the ability to prioritize and work within a fast paced environment Demonstrate excellent problem solving and communication skills Key Responsibilities Greet and provide prompt courteous customer service Assists members and guest with questions and product selection Maintain a positive attitude and take initiative Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk Working knowledge of Club Ready so can perform following tasks: PT, Membership, Pilates, Stretch and Merchandise Sales Provide answers to simple billing inquiries Maintain Anatomy aesthetic, appearance, atmosphere, and culture Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness Daily Procedures and Expectations Answer any questions regarding information about the club, class schedule, instructors and trainers, etc. Utilize cash and Club Ready POS system management Receive and process membership and service payments Receive deliveries and ensures they are taken to their proper destination within the club Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i.e. texting, emailing, web surfing, personal phone calls Keep front desk area (top and behind) and lobby neat and tidy Stay up to date on interdepartmental communication emails Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club Have a pleasant demeanor when addressing all members and guesst entering and leaving the club When greeting members and guests in person, always smile Make eye contact when speaking to members and guests Follow and complete daily task checklists provided

From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Agent located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY! Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program. Duties & Functions: • Actively welcome, greet, and check guests in • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings' • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc. • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries • Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process • Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with THE COMPANY confidentiality standards • Ensure the correct procedure and policy standards are adhered to • Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies • Complete the appropriate reports and audits during the overnight shift • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc. • Encourage up-selling in order to maximize rates • Ensure work areas are cleaned and maintained at all times • Any other reasonable duties as assigned by the supervisor or manager • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service Job Description ADDITIONAL RESPONSIBILITIES • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information. • Remain calm and alert, especially during emergencies and/or heavy restaurant activity, serving as a role model for the team and other employees. Interact with other department personnel and venue staff as needed. • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. To be aware of and ensure constant compliance with all necessary operational policies including: • Health and Safety • Food Hygiene • Maintenance • Emergency Procedures • Liquor Licensing SUPPORTIVE FUNCTIONS In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc. • Participate in community events and ensure corporate social responsibility goals of the company are met. • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used. • Keep the work area clean and organized. • Ensure confidential documents are kept in a secured area. • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized. • Complete other duties as assigned by the Department Head. • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. • Ensure compliance with the company's policies and procedures. OTHER DUTIES Assimilate into the company's culture through understanding, supporting, and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager. Requires the ability to lift large and heavy packages and boxes and the ability to load and unload small and large boxes as needed. Must have the ability to safely lift a minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Bachelor's Degree preferred. High School Diploma or equivalent required • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel • Ability to work overnight • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred • Enter and locate work-related information using computers and/or point-of-sale systems • Ability to spend extended lengths of time viewing a computer screen • Possess a gracious, friendly, and fun demeanor • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail • Maintain positive and productive working relationships with other employees and departments • Ability to work independently and to partner with others to promote an environment of teamwork • Must be able to stand or walk a minimum eight-hour shift. • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary. • Must have excellent communication skills and be able to read, write, speak, and understand English. • Must be able to work inside and outside at all times of the year as needed, based on business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for an experienced Front Desk Agent to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times' Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you're ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications High School Diploma or GED/equivalent required, Ability to obtain and maintain a Tribal Gaming License Hotel/Front Desk experience required One-year computer, cash handling, and guest service experience. OPERA system experience highly preferred. Excellent communication Skills and friendly, outgoing personality required Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively communicate and present information in both one on one and group settings to guests, staff, and other employees of the resort. English required, bilingual preferred. Must be able to communicate effectively with guests, team members and management in English Ability to calculate figures and amounts such as discount, commissions, and percentages. Ability to make decisions and apply commonsense understanding to give and carry out instructions in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations and in stressful conditions. Be able to work indoors and be exposed to various environmental contaminants including smoke Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner Must be able to address stressful situations with clients with dignity and the utmost tact and politeness Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods. Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company's standards, work requirements and rules of conduct. Responsibilities The Front Desk Agent is responsible for the professional, efficient operation of the reception desk. The primary objective is providing overall care, hospitality, and outstanding guest service resulting in consistent guest satisfaction. Adhere to the Miccosukee Service Expectations and ensure team compliance Maintain a professional appearance and always be punctual, courteous, friendly, and helpful and articulate to our internal and external guest. Must have complete knowledge of guest room inventory and all hotel facilities. Ability to perform fast, efficient, friendly check ins and outs, including handling and maintaining a cash bank, posting charges and auditing day's work. Adhere to all company credit policies to ensure all revenue expected will be received. Full understanding of credit systems to ensure correct handling of credit card and check transactions. Ensure a sales attitude is adopted at all times, providing a maximization of rooms sales and revenue for the hotel. Thorough knowledge of hotel rates including wholesalers and packages. Up to date knowledge on all promotions and guest programs. Adhere to preset availability and rate controls. Complete understanding of market and segment mix. Good communication skills are mandatory in order to handle guest inquires and complaints as well as maintaining a high level of understanding between other hotel departments. Excellent telephone skills with the ability to promote and inform guests of hotel services as well as answer questions or handle complaints. Have full knowledge of Front Desk reports necessary to plan the day. Ensure packages and messages are delivered in a timely manner. Familiarity with Guest and department emergency procedures. Ensure the highest possible level of guest service is maintained. Complete understanding of details involved for White, Black, and Red card members. Responsible for accurate work; modifying guest information, confirmation of rate and departure dates and number of guests to eliminate errors and rebates. Full understanding of guest and house bank safe deposit procedure. Ensure supervisor and Front Office Manager is kept informed of all developments within the department by proper use of department log books and monthly/daily communication meetings. Must be flexible to work varying shifts. Consistent and regular attendance is an essential function of this job Performs other related duties as assigned The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Job Description Overall Scope and Responsibility: Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possibly service standards to our clientele at all times. Essential Duties: Completes the registration process by inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate Informs guests on hotel facilities and amenities, provides directions within the property. Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed Performs basic accounting procedures including exchange of foreign currency, cash handling, posting charged to guest folio, making adjustments etc Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department Communicates credit issues to all revenue generating departments Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options Communicates guest requests with the appropriate department Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance Reviews departing guest's folios and invites guests back Makes reservations Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge. Job Knowledge, Skills, & Abilities Excellent communication, interpersonal, and organization skills. Must be able to carry 10 lbs. Commitment to superior customer service and excellent customer service skills. Proven ability to influence a team and achieve results. Flexibility and creative problem-solving ability. Strong initiative and self-motivation. Fluency in job related English both verbal and non-verbal. An appreciation and respect for the diversity of all individuals in the workplace. Ability to handle pressure and work in a fast paced environment. Must be able to work days, evenings, and weekends as necessary.

Job DescriptionDescription: Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit Requirements: Must have hotel experience. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Understands and communicates the Stepstone Mission and Core values. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds. Other duties may be assigned. EOE/M/F/V/D

Atlantic | Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, and North Carolina. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Our Company is seeking: An experienced and highly motivated Front Desk Attendant for our Condominium in Midtown Miami/Edgewater, FL (33132). Schedule: 3p-11p (Days TBD; may include weekends) Requirements: Previous hospitality, condominium or similar experience strongly preferred High School diploma, or GED equivalency Customer service experience Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook) Verbal and written communications skills in both English and Spanish preferred Responsibilities: Greet residents and their guests Coordinate deliveries of packages, flowers, restaurant food, others Monitor security cameras, exterior doors to the building and maintain a secure environment for our residents Control guest/vendor access to residential floors through elevator control system. Control access to amenity areas such as the spa, pool and beach areas Review daily front office procedures and facilitate communication between owner and maintenance team members Ensure all areas are maintained in a professional and clean manner during shift Follow all safety and security policies, programs and procedures Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule:Flexibe What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20.00 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Must Haves Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, and co-workers by telephone, in written form, e-mail, or in person in a timely and efficient manner. Qualifications Must be at least 18 years or older to apply. Responds to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle Must have a friendly, outgoing personality and enjoy social interaction Must have a cooperative, positive and optimistic attitude. Must exhibit enthusiasm for the club and for the job. Must be a patient, courteous listener, and able to show empathy Must have the ability to prioritize and work within a fast paced environment. Abel to work as part of a team Demonstrate excellent problem solving and communication skills Schedule Needs Have flexibility with their schedule Have ability to work weekends, holidays, early morning and /or late evenings Key Responsibilities Greet and provide prompt courteous customer service. Assists members and guest with questions and product selection. Maintain a positive attitude and take initiative. Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk. Working knowledge of Club Ready so can perform following tasks: PT, Membership, Pilates, Stretch and Merchandise Sales Provide answers to simple billing inquiries. Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture. Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness. Daily Procedures Answer any questions, providing information about the club, class schedule, instructors and trainers, etc. Utilize cash and Club Ready POS system management Receive and process membership and service payments Guide customers with regards to the latest club promotions, discounts, and/or special events. Receive deliveries and ensures they are taken to their proper destination within the club. Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards Daily Expectations Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i.e. texting, emailing, web surfing, personal phone calls Keep front desk area (top and behind) and lobby neat and tidy Stay up to date on interdepartmental communication emails Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club Have a pleasant demeanor when addressing all members and guesst entering and leaving the club When greeting members and guests in person or on the phone, voice is always smiling. Make eye contact when speaking to members and guests. Follow and complete Opening and Closing checklists provided.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule: flexible What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.