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  • Front Desk Clerk - Desert Isle

    Hilton Grand Vacations 4.8company rating

    Front desk clerk job in Palm Springs, CA

    Our fast-growing company values exceptional guest experiences, and we need you to be the heart of it all! As a Front Desk Agent, you will play a crucial role in crafting an appealing atmosphere and providing warm and friendly service to help our guests make lifelong memories. At HGV, we believe that helping people get away helps you get ahead. We are committed to helping you achieve your goals and build a bright future. Join our team and take advantage of this outstanding opportunity to be part of our journey to success. Apply now and see just how far you can go! Why do Team Members Like Working for us: * Team Member Travel Program offers deeply discounted rates. * Recognition Programs and Rewards * 401(k) program with company match. * Paid Time off and Paid Sick Days * Perks At Work: employee pricing platform * Employee Assistance Program that supports your physical and mental well-being * Tuition reimbursement programs * Numerous learning and advancement opportunities * And more! Main Responsibilities: * Greets guests and owners on arrival. * Check in/out guests. * Generates folio and collects payments. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. * Answering phones and directing calls. The hourly rate for this role is between $20.00 -$20.62 based on experience What are we looking for: * A professional demeanor. * Basic computer skills. * Proficient English language, both verbally and in writing. * Open and flexible availability, including weekends and holidays * Ability to multi-task responsibilities and prioritize. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Greets guests and owners on arrival. * Check in/out guests. * Generates folio and collects payments. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. * Answering phones and directing calls. What are we looking for: * A professional demeanor. * Basic computer skills. * Proficient English language, both verbally and in writing. * Open and flexible availability, including weekends and holidays * Ability to multi-task responsibilities and prioritize.
    $20-20.6 hourly 21d ago
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  • Front Desk Clerk - Desert Isle

    Description This

    Front desk clerk job in Palm Springs, CA

    Our fast-growing company values exceptional guest experiences, and we need you to be the heart of it all! As a Front Desk Agent, you will play a crucial role in crafting an appealing atmosphere and providing warm and friendly service to help our guests make lifelong memories. At HGV, we believe that helping people get away helps you get ahead. We are committed to helping you achieve your goals and build a bright future. Join our team and take advantage of this outstanding opportunity to be part of our journey to success. Apply now and see just how far you can go! Why do Team Members Like Working for us: Team Member Travel Program offers deeply discounted rates. Recognition Programs and Rewards 401(k) program with company match. Paid Time off and Paid Sick Days Perks At Work: employee pricing platform Employee Assistance Program that supports your physical and mental well-being Tuition reimbursement programs Numerous learning and advancement opportunities And more! Main Responsibilities: Greets guests and owners on arrival. Check in/out guests. Generates folio and collects payments. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. Answering phones and directing calls. The hourly rate for this role is between $20.00 -$20.62 based on experience What are we looking for: A professional demeanor. Basic computer skills. Proficient English language, both verbally and in writing. Open and flexible availability, including weekends and holidays Ability to multi-task responsibilities and prioritize. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for: A professional demeanor. Basic computer skills. Proficient English language, both verbally and in writing. Open and flexible availability, including weekends and holidays Ability to multi-task responsibilities and prioritize. Greets guests and owners on arrival. Check in/out guests. Generates folio and collects payments. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. Answering phones and directing calls.
    $20-20.6 hourly Auto-Apply 21d ago
  • Front Desk Agent

    Common Thread Hotels 3.8company rating

    Front desk clerk job in Palm Springs, CA

    Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding personal recommendations and touches to achieve maximum customer satisfaction while conforming with all hotel policies. Comply with any additional requests that may arise pertaining to guest or hotel needs. Basic Skills: ● Talking to others to convey information effectively. ● Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. ● Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. ● Understanding written sentences and paragraphs in work related documents. ● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Social Skills: ● Providing exemplary customer service to internal and external customers. ● Being aware of others' reactions and understanding why they react as they do. ● Actively looking for ways to help people. ● Adjusting actions in relation to others' actions. ● Teaching others how to do something. ● Bringing others together and trying to reconcile differences. ● Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Resource Management Skills: ● Managing one's own time and the time of others. ● Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Tasks: ● Greet, register, and assign rooms to guests of hotels or motels. ● Contact housekeeping or maintenance staff when guests report problems. ● Issue room keys and escort instructions to bellhops. ● Verify customers' credit, and establish how the customer will pay for the accommodation. ● Make and confirm reservations. ● Keep records of room availability and guests' accounts, manually or using computers. ● Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. ● Review accounts and charges with guests during the checkout process ● Record guest comments or complaints, referring customers to managers as necessary. ● Compute bills, collect payments, and make change for guests. ● Transmit and receive messages, using telephones or telephone switchboards. ● Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. ● Advise housekeeping staff when rooms have been vacated and are ready for cleaning. ● Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. ● Clean and maintain lobby and common areas, such as restocking supplies and watering plants. ● Perform any additional duties as outlined by the manager on duty Work Activities: ● Interacting With Computers ● Getting Information ● Performing for or Working Directly with the Public ● Making Decisions and Solving Problems ● Communicating with Supervisors, Peers, or Subordinates ● Resolving Conflicts and Negotiating with Others ● Identifying Objects, Actions, and Events ● Establishing and Maintaining Interpersonal Relationships ● Processing Information ● Updating and Using Relevant Knowledge Detailed Work Activities: ● Calculate costs of goods or services. ● Clean facilities or equipment. ● Collect deposits, payments or fees. ● Discuss account status or activity with customers or patrons. ● Discuss goods or services information with customers or patrons. ● Provide information and/or distribute materials to employees or customers. ● Execute sales or other financial transactions. ● Greet customers, patrons, or visitors. Job Description: FRONT DESK ● Maintain financial or account records, verify accuracy of financial or transactional data. ● Make travel, accommodations, or entertainment arrangements for others. ● Operate communications equipment or systems. ● Refer customers to appropriate personnel. ● Report maintenance or equipment problems to appropriate personnel. ● Sort mail. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Standing, walking 100 % of time worked ● Reach with hands and arms ● Ability to lift 25 lbs unassisted ● Ability to stoop, kneel, twist body, bend occasionally ● Verbally communicate with others Technology: ● Desktop and/or mobile devices with computer applications to manage information, including editing simple databases, inputting data, retrieving specific information. ● Facilities management software o InnQuest RoomMaster ● Gmail o Email ● Electronic mail software o Microsoft Outlook ● Office suite software o Microsoft Office
    $34k-39k yearly est. 60d+ ago
  • Full Time- Front Desk Agent

    Coraltreehospitality

    Front desk clerk job in Indian Wells, CA

    The Front Desk Agent is responsible for providing the highest quality guest service as it pertains to checking in/out of hotel guests; assisting guests with their luggage; taking hotel reservations; and answering guest questions in a gracious and professional manner. Demands accuracy with daily accounting procedures. Salary Rate: $18.00/hour Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the team member will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: 1. Ability to satisfactorily communicate in English (interact, understand, & respond) with guests, co-workers and management to their understanding. 2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. 3. Ability to accurately compute and manipulate mathematical calculations. 4. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 5. Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact, and diplomacy to defuse difficult situations. 6. Ability to work well under pressure and multitask. 7. High school graduate. 8. Punctuality and reliable attendance. 9. Interpersonal skills and the ability to work well with co-workers and guests. Essential Job Functions: • A warm personality, attentive, and presentable. • Committed to delivering high levels of customer service. • Responds courteously and efficiently to queries and problems from guests, and all staff. • Check-in and check-out hotel guests in a confident, professional, and friendly manner. Initiate upgrades offer and other upsell programs to maximize revenue • Direct guests to their rooms and provide information about resort amenities and events, such as restaurant and bar hours, wellness activities, etc... • Provide gracious and efficient guest communication. Calls and emails should be answered promptly and knowledgeably, always ensuring complete and accurate information. • Provide luggage assistance to guests as needed in a friendly and efficient manner. • Review arrivals noting special requests and blocking rooms as necessary for VIP guests and group arrivals. • Complete all items as listed on shift checklists. • Ensure proper credit card procedures are followed to include credit card imprint and guest signature. • Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift. • Maintain complete knowledge at all times of: a. all hotel features/services, hours of operation. b. all room types, numbers, layout, décor, appointments and location. c. all room rates, special packages and promotions. d. daily house count and expected arrivals/departures. e. room availability status for any given day. f. scheduled daily group activities. • Communicate VIP arrivals to designated personnel for escort and delivery of amenities. • Take, record and relay messages accurately, completely, and legibly using ALICE system. • Accept and record wake-up call requests for Night Audit to complete • Communicate arrival guest information to designated departments/personnel (i.e., special requests, amenity deliver). • Meet with departing Guest Experience Host to review business status and follow-up items. • Provide Concierge service - fluent knowledge of local restaurants, unique events, city attractions, and guest amenities. • Knowledgeable of hotel fire and emergency procedures. • Encourage guest online engagement through conversation and Trip Advisor review card • Keep the front desk as well as lobby areas clean and well organized. Secondary Job Functions: • Assist with reservations/group sales/event requests and relay the information to the designated departments. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Prerequisites: • Excellent communication and listening skills. • Ability to work under pressure. • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills. • Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations' skills. • Must be flexible in working hours, including weekends, evenings and holidays. Desirable: • Previous guest relations training • Previous experience with automated property management system • Previous hotel experience Essential Physical Abilities: • Endure various physical movements throughout the work areas, such as reaching, bending, and stooping. • Remain in stationary position for a maximum eight hours (excluding meal and rest breaks) throughout work shift. • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage. #miramonte
    $18 hourly Auto-Apply 28d ago
  • Front Desk/Spa Attendant

    The World Spa

    Front desk clerk job in Palm Desert, CA

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $31k-43k yearly est. 3d ago
  • Front Desk/Spa Attendant

    Archamenitiescareers

    Front desk clerk job in Palm Desert, CA

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $31k-43k yearly est. 3d ago
  • Front Desk/Spa Attendant

    Arch Amenities Group

    Front desk clerk job in Palm Desert, CA

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Reports any incident or accident to the Facility Manager. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. Qualifications: * High School diploma but college degree preferred. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk * The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $31k-43k yearly est. 47d ago
  • Front Desk Agent

    Pyramid LQR Management LP

    Front desk clerk job in La Quinta, CA

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. What are we looking for? Qualifications: High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $17.50 - $17.50 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $17.5 hourly Auto-Apply 12d ago
  • Hotel Front Desk Agent

    Proper Hospitality 4.0company rating

    Front desk clerk job in Palm Springs, CA

    The Front Desk Agent at Ingleside Estate serves as the welcoming face of the hotels, creating memorable first impressions and ensuring an exceptional guest experience from arrival to departure. This role is responsible for greeting guests, managing check-ins and check-outs, handling reservations, and assisting with inquiries in a warm, professional, and efficient manner. As the hub of guest communication, the Front Desk Host works closely with all departments to ensure seamless service and uphold the standards of Proper Hospitality. Essential Duties and Responsibilities Guest Services & Experience * Greet and welcome all guests with warmth, professionalism, and attentiveness. * Perform accurate and efficient check-in, check-out, and cashiering procedures. * Respond to guest inquiries and resolve complaints with courtesy, urgency, and discretion. * Provide information on hotel amenities, services, and local attractions to enhance guest stays. * Coordinate special requests, such as room preferences, transportation, or dining reservations. Reservations & Communication * Manage reservations and room assignments to maximize occupancy and guest satisfaction. * Answer and direct phone calls in a courteous and professional manner. * Communicate effectively with housekeeping, maintenance, and other departments to ensure guest needs are met promptly. * Maintain accurate records of guest accounts, charges, and payments. Operational Excellence * Ensure the front desk area is clean, organized, and welcoming. * Follow established cash handling and credit policies with precision and accountability. * Assist with nightly audit processes when needed. * Support other team members and contribute to a collaborative, service-driven environment. Attendance & Professionalism * Arrive on time for scheduled shifts, in proper uniform, and ready to work. * Adhere to all rest and meal break standards, as well as the company's attendance and punctuality policies. * Maintain a professional demeanor, grooming, and appearance in line with company standards. Safety & Compliance * Adhere to all hotel policies, procedures, and safety standards. * Protect guest privacy and confidentiality in accordance with company and legal standards. * Immediately report any suspicious activity, security concerns, or maintenance issues. Physical Demands * Standing and walking for extended periods (up to 8 hours per shift). * Frequent use of computers, telephones, and office equipment. * Occasional bending, reaching, or lifting items up to 20 lbs. (e.g., luggage, office supplies). * Ability to maintain focus and composure in a fast-paced environment. Education and Experience * Previous front desk, concierge, or guest service experience preferred. * Proficiency with property management systems strongly preferred. * Strong communication and interpersonal skills. * Ability to multitask, prioritize, and remain calm under pressure. * Flexible availability, including evenings, weekends, and holidays. Certifications * Must obtain and maintain a valid Responsible Beverage Server (RBS) certificate throughout employment, in compliance with California state law. About Avalon PS HM, LLC Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company-one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it's also incredibly rewarding. Avalon Hotel & Bungalows Palm Springs An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it's no secret why Avalon's sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s. Ingleside Estate At the historic Ingleside Estate & Melvyn's Restaurant, an old Hollywood glamour runs deep: Built in the 1920's for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that's still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyn's restaurant and lounge completes this picturesque setting to play and escape it all. Equal Opportunity Employer At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires. Fair Chance Hiring In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.
    $33k-40k yearly est. 13d ago
  • Front Desk Agent - Renaissance Palm Springs Hotel

    Remington Hotels 4.3company rating

    Front desk clerk job in Palm Springs, CA

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Hourly Rate Range: The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.
    $16.5-18.5 hourly 3d ago
  • Front Desk Agent- Drift Palm Springs

    TMC Hospitality

    Front desk clerk job in Palm Springs, CA

    What You'll Do Welcome guests and create a memorable check-in and check-out experience Anticipate guest needs, answer questions, and help guests navigate local dining and activities Support hotel operations by coordinating with housekeeping, maintenance, F&B, and leadership Handle reservations, guest communication, and folio accuracy with care Manage guest requests and follow through to ensure resolution Maintain common-area readiness, cleanliness, and vibe Assist with on-property retail, amenities, and delivery of guest items Support concierge-style needs including recommendations and trip planning Uphold Drift brand standards and contribute to a smooth, seamless guest journey What We're Looking For Previous hospitality or customer service experience preferred Strong communication and guest-relations skills Comfortable using technology and learning new systems Ability to multitask in a fast-paced, guest-facing environment Reliable, organized, and calm under pressure A genuine passion for creating great guest experiences Team-player energy with the ability to collaborate across departments Why You'll Love Working at Drift Excellent benefits for full-time roles (medical, dental, vision, 401k, PTO, Etc.) A supportive, collaborative team culture Opportunities for growth across hotel operations Beautiful, design-forward work environment in the heart of Santa Barbara Flexible scheduling for both full-time and part-time roles A company that values people, creativity, and a modern approach to hospitality
    $32k-39k yearly est. 2d ago
  • Front Desk Agent | Palm Mountain Resort

    Columbia Hospitality 4.0company rating

    Front desk clerk job in Palm Springs, CA

    Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can't wait to return. Let's start off with the most important part - what's in it for you: The Perks *Eligibility of perks is dependent upon job status Hourly Pay Range: $17 to $18 DOE Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you: "People never forget how you made them feel.” Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What you'll do: The Brass Tacks Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards. Be knowledgeable and proficient with the property management system. Operate the Radio paging system according to procedures. Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property. Manages guest issues effectively, keeping in mind both the guest's needs and business objectives. Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed. Conduct adequate follow-up with both guest and fellow team members. The Nitty Gritty Previous hospitality or customer service experience preferred. Previous experience in cash handling & computerized Point of Sale system preferred. Strong written and verbal communication skills required Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
    $17-18 hourly 7d ago
  • Front Desk Agent - Renaissance Palm Springs Hotel

    Huntremotely

    Front desk clerk job in Palm Springs, CA

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Hourly Rate Range: The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.
    $16.5-18.5 hourly 3d ago
  • L3Oasis Hotel Front desk Supervisor / Experienced Front Desk Agent

    L3 Oasis Hotel

    Front desk clerk job in Palm Springs, CA

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Greet, welcome, and check guests in and out efficiently while ensuring accuracy in all reservations and billing. Respond promptly and professionally to guest inquiries, requests, and complaintsboth in person and over the phone. Maintain detailed knowledge of hotel services, amenities, and local attractions to assist guests effectively. Manage room assignments, process payments, and ensure accurate recordkeeping in the property management system. Coordinate group reservations and special events, ensuring room blocks and billing are handled correctly. Monitor and maintain cleanliness and organization of the front desk and lobby area. Order and maintain inventory of front desk and guest service supplies. Count, track, and restock inventory for the snack shop and other guest convenience areas. Work collaboratively with housekeeping, maintenance, and management teams to ensure guest satisfaction. Follow all hotel policies and safety procedures, maintaining a professional and welcoming environment at all times. Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $34k-47k yearly est. 20d ago
  • Front Desk Associate (Overnight)

    Trixie Motel

    Front desk clerk job in Palm Springs, CA

    Trixie Motel is looking for a dependable and friendly Front Desk Associate (Overnight) to provide exceptional guest service during the overnight hours. In this role, you will ensure smooth late-night operations, assist with guest needs, and maintain the safety and security of our unique property. Key Responsibilities: Guest Services: Provide exceptional service for late arrivals, early checkouts, and guest inquiries. Ensure all interactions are aligned with Trixie Motel's welcoming and inclusive atmosphere. Property Monitoring: Perform regular property checks to ensure safety and security, addressing any issues promptly. Safety & Security: Respond to guest concerns and emergencies to ensure a safe environment for all guests and team members. Communication: Serve as the overnight point of contact, ensuring smooth transitions and communication with daytime staff. Cleanliness & Presentation: Maintain the front desk and lobby areas in a clean and inviting condition during the overnight shift. Qualifications: Prior experience in hospitality or customer service is preferred. Strong communication and problem-solving skills. Ability to work independently and manage overnight responsibilities with minimal supervision. Basic computer and reservation system knowledge (training provided). Dependability and a positive, guest-focused attitude. Work Environment: Overnight shifts (typically 11 PM-7 AM), including weekends and holidays. Physical requirements include standing for extended periods and conducting property inspections. Compensation & Perks: Competitive hourly pay. Opportunity to work in a fun, vibrant, and inclusive environment. Employee discounts and other perks (to be discussed during the interview).
    $29k-39k yearly est. 60d ago
  • FRONT DESK - Fairfield Inn 29 Palms

    Greens Operations Inc.

    Front desk clerk job in Twentynine Palms, CA

    Job Description Are you the One? If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you! Key Responsibilities Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times. The ideal candidate will be: Multi-task, detail-oriented, and remain service-centric. Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books. Manage time effectively. Assist with guest issues with professionalism in maintaining a hospitable attitude. Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes. What are we looking for? To fulfill this role successfully, you must possess the following: Well-groomed and professional appearance. Effective communication skills. Good listener. Emphatic and tolerant. Rational, prudent, and practical. Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must stand for eight hours, bend, stretch, and reach. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required. Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
    $32k-39k yearly est. 6d ago
  • Front Desk Receptionist - Bilingual

    Proper Solutions

    Front desk clerk job in Rancho Mirage, CA

    TempToFT Our client, a local orthodontic practice, is seeking a professional, hardworking, and dedicated Bilingual Front Desk Receptionist who is passionate about providing exceptional patient care and contributing to a positive and welcoming environment. Duties and Responsibilities: Answer and direct incoming phone calls Greet and check in patients with a warm, friendly attitude Schedule and confirm appointments efficiently and accurately Assist with social media content and marketing initiatives Qualifications and Skills Required: Bilingual in English and Spanish (required) Previous experience in a dental or orthodontic office (preferred) Excellent written and verbal communication skills Friendly, outgoing, and highly organized Confident, self-starter with the ability to prioritize tasks, meet deadlines, and drive projects forward Ability to quickly learn and navigate various software platforms 1-3 years of experience in social media marketing is a plus High level of creativity and attention to detail Full-time Pay = $19-21/hr
    $19-21 hourly 60d+ ago
  • Front Desk/Host

    Dave & Buster's, Inc. 4.5company rating

    Front desk clerk job in Palm Springs, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. * Reviews the cleanliness and organization of the Front Desk and Host station. * Ensures all menus are stocked and properly cleaned and maintained. * Checks for restocking of necessary supplies. * Brings all areas up to standard. * Discusses problem areas with Manager * Conducts merchandise inventory during and after shift, if applicable. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as needed or as business dictates * Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. * Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. * Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. * Manages wait times and communicates information as needed to Guests, Team Members, and Managers. * Delivers silverware as Guests are seated. * Makes timely and accurate calculations of bill transactions. * Greets and assists Guests efficiently and with a smile while processing transactions. * Is responsible for the reconciliation of any monies from their banks. * Completes "To Go" order transactions for Guests and ensures accuracy. * Sells merchandise from the Front Desk, if applicable. * Must be friendly and able to smile frequently. * Restaurant, retail, or cashier experience preferred, but not required. * Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. * Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. * Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $16 - $17.5 per hour Salary Range: 16.9 * 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 60d+ ago
  • Front Desk/Host

    Daveandbusters

    Front desk clerk job in Palm Springs, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 13d ago
  • Night Auditor-Front Desk

    Morongo Casino Resort Spa 4.6company rating

    Front desk clerk job in Cabazon, CA

    Job Description The Night Auditor - Front Desk is responsible for greeting guests with warmth and professionalism, efficiently managing check-ins and check-outs, and handling all front desk and PBX operations during overnight hours. This role performs nightly audit procedures to ensure account balances and reporting accuracy while delivering exceptional 4-Star/4-Diamond service. The Night Auditor serves as a key point of contact for all guests during late-night and early morning hours. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets all guests warmly upon arrival and acknowledges returning guests by name. Efficiently checks guests into and out of the hotel, ensuring accuracy and promptness. Provides 4-Star/4-Diamond service at all guest touchpoints, reflecting the resort's service standards. Answers in-house and external telephone calls promptly (within three rings), directing them appropriately and professionally. Completes all night audit procedures, including balancing daily accounts and processing necessary adjustments. Generates required reports for finance and hotel operations departments as part of the night audit. Supports guest needs throughout the night, including room requests, billing inquiries, and service assistance. Maintains strict confidentiality of guest information and internal data. Performs other job-related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This position does not have direct supervisory responsibilities but may provide guidance or support to other team members. QUALIFICATIONS: Excellent verbal, written, and telephone communication skills. Ability to work independently with minimal supervision in an overnight setting. Proficient computer skills, including experience with hotel property management systems; LMS experience preferred. Comfortable operating standard office and auditing equipment, including a 10-key adding machine. Must demonstrate discretion, professional ethics, and the ability to diplomatically interact with guests and team members. Previous hotel experience in California room sales or similar hospitality environment preferred. EDUCATION and/or EXPERIENCE: Associate degree in Accounting, Hospitality Management, Business Administration, or a related field preferred. Additional coursework or training in bookkeeping or hospitality operations desirable. Minimum of 1 year of experience in front desk operations, accounting, or hospitality required. Experience performing night audit or cash reconciliation duties in a hotel, resort, or casino environment preferred. Strong knowledge of basic accounting principles, cash handling, and balancing procedures. Proficiency with property management systems (PMS), point-of-sale (POS) systems, and Microsoft Office Suite required. Excellent customer service and communication skills with the ability to handle guest inquiries professionally. Strong attention to detail and accuracy in data entry and financial reporting. Ability to work independently with minimal supervision during overnight hours. Must be able to work a flexible schedule, including weekends and holidays. LICENSES, CERTIFICATES, REGISTRATIONS: Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required. LANGUAGE SKILLS: Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Communication Skills: Must be able to communicate clearly, professionally, and courteously with guests, security, and internal departments; responsible for performing late-night check-ins/check-outs, resolving guest concerns, and communicating key information to the morning team. Lifting and Carrying: Occasionally lifts and carries reports, office supplies, and guest items weighing up to 25 pounds. Manual Dexterity: Frequently uses hands and fingers to operate computers, telephones, key encoders, credit card machines, and other front desk equipment with accuracy and speed. Mobility: Regularly moves behind the front desk and throughout the lobby; requires standing, walking, bending, and reaching for extended periods during overnight shifts. Stationary Work: Frequently remains standing or seated at a desk or workstation for extended periods while auditing financials, processing reports, and monitoring guest activity. Tool Operation: Regular use of POS systems, reservation software, key encoding machines, phones, printers, and standard office equipment; responsible for accurate nightly audit and cash handling procedures. Visual Acuity: Requires near vision to verify identification, review financial data, audit reports, and input information into systems; far vision used for general lobby awareness and monitoring activity. Working Conditions: Routinely works overnight hours in a quiet, guest-facing environment with limited lighting and lower traffic. Regular exposure to a smoking environment while transitioning through casino or public areas. WORK ENVIRONMENT: This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions. WORKING HOURS: Morongo Casino Resort & Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends. EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE: Morongo Casino Resort & Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin. We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.
    $33k-40k yearly est. 4d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Indio, CA?

The average front desk clerk in Indio, CA earns between $26,000 and $41,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Indio, CA

$33,000
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