Front desk clerk jobs in Iowa City, IA

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Home2 Suites by Hilton, 740 Coral Ridge Ave, Coralville IA 52241 Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Pay Range 15.00 -17.00 per hour Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program

Job Summary: The front desk/hatchet throwing attendant involves providing excellent customer service to patrons by greeting them, assigning lanes, managing shoe rentals, ensuring lane functionality, resolving issues, and maintaining a clean and welcoming environment within the bowling alley, all while upholding safety standards and promoting a fun experience for guests. These employees will also work as a hatchet throwing attendant, but never at the same time. The hatchet throwing attendant will instruct customers on proper hatchet throwing techniques, ensuring safety protocols are followed, maintaining equipment, managing throwing lanes, providing excellent customer service, and creating a fun and engaging experience for all guests at a hatchet throwing venue. Key Responsibilities: Customer Greeting and Lane Assignment: Greet customers upon arrival, assign available lanes, and provide information regarding bowling rules, pricing, and specials. Shoe Rental Management: Issue and collect bowling shoes, ensuring proper size and cleanliness. Lane Maintenance: Monitor lane functionality, troubleshoot minor issues, and reset pins as needed. Guest Assistance: Help customers with lane set-up, ball selection, and answer any questions they may have about bowling. Cash Handling: Process transactions for lane rentals, shoe rentals, food and beverage purchases, and ensure accurate cash handling. Cleanliness: Maintain a clean and organized bowling alley area, including lanes, balls, seating, and common spaces. Safety Enforcement: Enforce bowling alley safety rules and regulations, addressing any potential hazards. Party Bookings: Assist with booking and managing bowling parties, including coordinating lane arrangements and special requests. Communication and Teamwork: Collaborate with other staff members to ensure smooth operations and provide a positive customer experience. Guest Instruction: Teach customers the fundamentals of safe and accurate hatchet throwing techniques, including grip, stance, and throwing motion. Safety Oversight: Actively monitor throwing lanes to ensure all participants adhere to safety guidelines and proper throwing form. Equipment Management: Regularly inspect and maintain throwing hatchet and targets, replacing damaged equipment as needed. Customer Service: Greet guests, answer questions, and provide a positive and welcoming experience throughout their hatchet throwing session. Game Facilitation: Lead and guide customers through various hatchet throwing games and competitions to enhance their experience. Lane Management: Assign throwing lanes to groups, rotate participants, and ensure smooth transitions between sessions. Waiver Collection: Verify that all guests have signed necessary waivers before participating in axe throwing activities. Cleaning and Maintenance: Maintain cleanliness of the throwing area, including wiping down equipment and managing trash. Required Skills: Excellent Customer Service Skills: Ability to interact with guests in a friendly, helpful, and professional manner. Basic Bowling Knowledge: Understanding of bowling rules, scoring, and equipment. Problem-Solving Abilities: Capability to quickly identify and resolve minor issues with lanes and equipment. Attention to Detail: Maintaining cleanliness and organization of the bowling alley area. Physical Ability: Ability to stand for extended periods, lift bowling balls, and move around the bowling alley. Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner. Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests. Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique. Teamwork: Collaborate effectively with other staff members to ensure a smooth operation. Work Environment: Fast-paced, dynamic environment with frequent customer interaction. May involve exposure to noise and occasional lifting. Flexible scheduling including evenings, weekends, and holidays may be required. Skills and Qualifications: Strong Customer Service Skills: Ability to interact with diverse customers in a friendly and professional manner. Safety Awareness: Commitment to prioritizing safety protocols and ensuring a safe environment for all guests. Communication Skills: Clearly explain instructions and provide feedback to customers on their throwing technique. Physical Ability: Ability to stand for extended periods and demonstrate proper throwing techniques. Teamwork: Collaborate effectively with other staff members to ensure a smooth operation. Must be 16+ and have access to reliable transportation Pass a background check

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Position Summary: Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP). Essential Duties and Responsibilities: Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include: Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer document requests using approved processes and procedures. Ensure customer account privacy standards are maintained. Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures. Use email, electronic queue, fax and hardcopy processes as appropriate Perform related duties as assigned by supervisor Qualifications Education: · High school diploma or equivalent experience Type & Amount of Experience · Ability to follow instructions and important · Ability to learn and use new systems very important · Strong attention to detail and organizational skills are required · Attendance and punctuality are essential for this position · Previous clerical experience helpful o Good oral and written communication skills o Demonstrated team player Software Expertise: · Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry · Proficiency in keyboarding skills expected Physical Requirements: Standard office environment including sitting while performing computer work Some walking to different areas of the department as duties require May include delivering paperwork or stack of items Additional Information All your information will be kept confidential according to EEO guidelines.

Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your Career We are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

About The City of Cedar Rapids is hiring a City Clerk Specialist to support our City Clerk's Office and City Council. In this detail-focused, highly collaborative role, you'll help keep the City's official business running smoothly by preparing and certifying records, supporting Council meetings, and managing a variety of licensing and board and commission processes. From updating applications and tracking license renewals to coordinating board and commission vacancies and assisting with Council agendas and minutes, your work will directly support transparent, efficient city government. If you're organized, able to manage multiple priorities, and enjoy working with both the public and internal partners-we'd be excited to have you on our team! About our Organization At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation. About our Community Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here! About the Position Assists with administrative activities to provide support to the City Clerk's Office and the City Council; Reviews, processes and issues numerous City licenses; organizes and processes all Board and Commission applications and works closely with the Mayor and Directors for membership changes. The City of Cedar Rapids does not offer sponsorship for employment authorization. Job Duties & Responsibilities * Prepares and certifies recording of real estate documents, resolutions, ordinances, and other documents to County Recorder and certifies property assessments to County Treasurer. Develops and manages publication of official public notices for Council related items and other miscellaneous items. * Researches and works with City staff to update City Code sections relating to licenses handled by the City Clerk's Office. * Creates updated applications and application checklists and implements new licensing processes and procedures due to Code updates. * Documents standard operating procedures (SOPs) and creates administrative rules for assigned license types. * Assists licensees with licensing issues; tracks license expiration dates and sends renewal information to licensees; tracks required inspection approvals from City Departments and the Linn County Health Department for licensing process. * Advertises and coordinates process for vacancies on City's boards and commissions; tracks members' terms; accepts applications; updates website to inform of vacancies. * Assists with the preparation of Council agendas and packets. * Attends Council meetings as assigned and prepares minutes. * Documents annexation notification and reporting compliance activities. * Assists with reviewing all documents entered into the City's document management system. * Answers department phones and emails; receives and directs visitors. * Attends City related committee meetings and participates in discussions and recommendations. * Purchases office supplies for City Clerk's Office; monitors and pays invoices for the City Clerk's Office copy machines usage. * Arranges service calls and supplies for office equipment. * Performs related work as required. Required Education and Experience * Associate's degree from an accredited college or university in a related field and * Three to five years of experience as a deputy city clerk or related work or * An equivalent combination of education and/or experience * Excellent written, verbal, and interpersonal communication skills * Proficiency with Microsoft Office * Ability to work collaboratively with a diverse population

Muscatine Schools is hiring a Clerk to support the Attendance Office at Muscatine High School. Clerks are assigned to work approximately 10-months/year while school is in session. This position is assigned 203 days per year between August and June. This position is scheduled for 6.25 hrs/day, Monday through Friday, with an approximate schedule of 8:00am - 2:45pm. Starting pay for this position is $18.12/hour. Bilingual preferred or highly desirable. Please see below for a list of the duties and responsibilities of a Clerk. All positions are open until filled. All essential functions must be performed on-site. An interview, pre-employment background check, and onboarding/training session will be required prior to a candidate beginning as a Paraeducator with Muscatine Schools. For assistance with the online application, please contact the Muscatine School District Human Resources Department at ************. MUSCATINE COMMUNITY SCHOOL DISTRICT JOB REQUIREMENTS ANALYSIS POSITION TITLE: Clerk EMPLOYEE UNIT: Clerical/Secretarial/Aide/Paraeducator FUNCTIONAL AREA: Student Support Services REPORTS TO: Supervisor STATUS: 9-month position, plus additional days MAJOR DUTIES: Answers and dispatches switchboard phone calls. Runs copies for Teachers and other departments. Operates computer, phone systems, copiers, staplers and handles routine office systems. Answers questions of callers according to school policy, takes messages for staff members and pages authorized personnel over the intercom system. Handles and distributes mail to staff mailboxes. Ensures the continued use of the copy machine, i.e. orders supplies and calls for maintenance. Willing to assist and/or fill in for other Clerks, as needed. Maintains up-to-date staff extensions and phone numbers. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Bilingual preferred or highly desirable. Qualified candidates are required to have completed at least 24 college level credit hours. Familiarity with Google Mail, Google Drive, and Google Docs and Sheets is preferred. Prior experience with a switchboard or other phone system is preferred. Must demonstrate computer proficiency and office skills. Must attend training on and demonstrate proficiency in, word-processing, databases, or other software used in building or district. Knowledge, skills and abilities required to carry out the job satisfactorily: Must have excellent communication skills, both orally and written Must have professionalism with students, staff, parents, and all visitors Must be capable of organizing and coordinating many activities Must be competent working with computers, scanners, fax, copiers, phone systems Capable of organizing work and setting priorities Must be comfortable working in a team environment AMERICAN DISABILITY ACT STATEMENT: The information contained in this is in compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual holding this position and additional duties may be assigned. Employee must be capable of working under stress with large numbers of students, parents and co-workers. Lack of mobility may limit assignment(s). Mental acuity is required and mental and physical ability to manage workload is essential. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle and/or feel objects, tools or controls; talk and hear. The employee frequently must squat, stoop or kneel, reach above the head and forward 0 to 24 inches and on occasion up to 36 inches. The employee continuously uses hand strength to grasp items. The employee will frequently bend or twist at the neck and trunk more than the average person while performing the duties of this job. The employee must frequently lift and/or move up to 50 pounds 0 to 12 feet and occasionally up to 20 feet, such as curriculum materials, desks, chairs, and boxes. The employee will sometimes push/pull items such as tables and carts. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus while supervising students and working with computers, written materials, reports, assessment data, etc. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The position requires the commitment of professional working hours that may require the employee to extend beyond a typical 8:00 a.m. to 4:00 p.m. workday. The employee will frequently work in different areas of the building including in/at desks, on or near the floor, standing, in movement while supervising activities, etc. The employee will usually work in indoor temperatures. The Muscatine Community School District is an Equal Opportunity Employer. The district does not discriminate on the basis of race, creed, color, gender, national origin, religion, age, marital status, sexual orientation, veteran status, or disability. The statements contained herein describe the scope of the responsibilities, essential functions, physical requirements, and working conditions of the Clerk position, but should not be considered to be an all-inclusive list. An employee serving in the Clerk position may perform other duties as assigned. Nothing in this job description restricts the District's right to assign or reassign duties and responsibilities to the Clerk position at any time. EVALUATION: Director/Supervisor shall evaluate on mandated cycle.

The purpose of the Sales Associate is to assist the Studio Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Associate also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required; candidates with a strong sales and customer service background are ideal. REQUIREMENTS: Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training Represent Club Pilates as the leading brand in Contemporary Reformer Pilates, and solidifying our spot as the blueprint for other studios Exhibiting pride in our motto “Pilates is for Every Body”, and creating a positive and inclusive environment for everyone that walks through our doors Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required. RESPONSIBILITIES: Meet weekly sales goals to bring Pilates to new members in our community Host and assist with free Intro classes, including being able to present the sales pitch, multitask with up to 12 prospects at once, sign up new memberships from start to finish, and help new members with their app and booking their first classes Have the ability to one-call-close and sign up new members over the phone or during walk-in inquiries Be a helpful and friendly face for members to rely on for account management, app assistance, class descriptions, and other important information they may need Possess the ability to organize and relay member questions and concerns to the Studio Manager or Manager on Duty Assist with upgrades, downgrades, and other account changes Execute sales process of lead generation, follow up, and close Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Assumes responsibility for developing selling skills Be responsible for maintaining a luxury studio experience by keeping the front desk, restrooms, and all member-facing areas clean, organized, and presentable Help with member activities for holidays and special events, and decorate for parties, retail sales, and other occasions Other duties as assigned COMPENSATION & PERKS: This position offers a starting hourly rate with opportunity increased pay with successful, proficiency assessments Huge opportunities for growth within the studios including additional sales and management positions

Front Desk Associate - Part Time - (250000R3) Description Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. Managed by Marcus Hotels & Resorts, we adhere to our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates. Purpose of the Position: Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay. Schedule: This is a part-time, 2nd shift (3P - 11P) position. At the Hyatt Regency Coralville, we offer the following benefits & perks, including, but not limited to:· Competitive and robust Compensation Package· Matching 401k & Profit Sharing Options· Insurance benefits after 30 days of full-time employment· Flexible schedule and emphasis on work/life balance· Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties· Free Marcus Theaters movie tickets· Free & Discounted Meals/Starbucks· Free ParkingAs our Front Desk Agent, you would: Check guest in and out of room(s). Provide accurate and appropriate information to guests and customers. Input and retrieve information routinely from computer systems. Make appropriate selection of rooms based on guests' needs. Respond to guest requests and handle guest issues or reports complaints to management. Remain calm and alert, especially during emergency and/or heavy hotel activity. Promptly answer telephone in professional and clear manner. Input all information into computers to communicate guest requests and complaints. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. Answer guest questions regarding area or hotel, outlet information and services. Greet and welcome guest as they arrive to the hotel. Assist with luggage storage as necessary. Maintain cash handling accuracy including responsibility for House Bank. Maintain cleanliness, sanitation, and personal hygiene. Perform other duties as assigned. We are looking for our next amazing associate, who will have:Excellent customer service skills and communication. A positive and can-do attitude, always coming from a place of YES!Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. High school diploma or equivalent required. Schedule: This is a part-time, 2nd shift (3P - 11P) position. We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer. Primary Location: Iowa-Coralville-Hyatt Regency CoralvilleWork Locations: Hyatt Regency Coralville 300 E 9th Street Coralville 52241Job: Front OfficeJob Posting: Dec 15, 2025, 6:36:18 PMHourly/Yearly Wage: 15. 00

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. Responsibilities will include, but are not limited to: Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members Proficient in navigating web-based resources and using online clinical and business applications Performs computer functions within scope of role as defined by the individual unit Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation) Processes patient charges including batching charges in a timely manner, as appropriate Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information Completes and maintains hospital and nursing records Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic Assists health care providers in scheduling patient tests and appointments Practices standard precautions in infection control in accordance with institutional policy Assists staff during emergencies, and other patient cares and services as directed Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs Participates in unit staff meetings and in-services Performs other projects or tasks as assigned Aptitudes required in order to perform responsibilities: Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines Manage multiple assignments and provide quick reaction and immediate response to emergencies Maintain attention to detail over extended period of time and continually be aware of variations in changing situations Strong communication skills and a tolerance for an active work environment with potential for negative behavior Work well with all levels and types of people Percent of Time: 50% Schedule: Rotating evening and night shifts, every third weekend, one summer and one winter holiday Location: Stead Family Children's Hospital (SFCH) Merit Pay Plan Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here Minimum Eligibility Requirements: Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or Any combination of clerical experience and/or health care experience which totals two years. Desired Qualifications: Preferred candidates will possess: 6 months of clerical experience, public contact/customer service experience, medical terminology knowledge, proficiency in MS Word, and proficiency in MS Excel. Excellent communication skills Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self disclose any conviction history and subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. For questions, contact Megan Garton at **********************. Additional Information Compensation Contact Information

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire a Clinic Receptionist! Clinic Receptionist Department: Urgent Care The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Hours: * Full Time * Varied Shifts * Shift is every third weekend, all staff rotate through clinics * 32 hours/week Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Minimum Qualifications: * High school diploma or equivalent required. * Must be comfortable operating in a collaborative, shared leadership environment. * Must possess the ability to interact. Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate number of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. * Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Paid time off Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guests Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your Career We are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps.

Receptionist - Veterinary Front Desk **$1000 sign on bonus** Salary: From $15/hr. Schedule: 36-40 hours per week, including every other Saturday Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company We invest in your future while you care for our pets today. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: 2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction Ability to maintain a calm, professional, and positive demeanor About Petersen Pet Hospital Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.

Receptionist - Veterinary Front Desk **$1000 sign on bonus** Salary: From $15/hr. Schedule: 36-40 hours per week, including every other Saturday Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. 401(k) with a generous company We invest in your future while you care for our pets today. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: 2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction Ability to maintain a calm, professional, and positive demeanor About Petersen Pet Hospital Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.

JOB INFORMATION The Part-Time Front Desk Operations is responsible for maintaining smooth front desk operations while providing excellent customer service to all visitors and facility users. This position requires strong communication skills, the ability to learn and utilize recreation software, and a proactive approach to assisting patrons and supporting day-to-day facility services. ESSENTIAL JOB DUTIES/WORK PERFORMED * Greet and assist visitors, guests, and facility users in a professional and friendly manner. * Answer incoming phone calls promptly and direct inquiries to the appropriate staff or department. * Learn and effectively use recreation software to manage reservations, memberships, program registrations, and general facility scheduling. * Provide accurate information regarding facility rules, programs, schedules, and services. * Respond to customer concerns, questions, and feedback with professionalism and a focus on resolution. * Monitor ongoing activities and rentals within the facility to ensure appropriate use and adherence to rules. * Report and document any facility or reservation-related incidents in a timely and professional manner. * Maintain a clean and organized front desk area. * Assist with opening and closing procedures as needed. * Availability for evening and weekend shifts, including rentals/events outside normal building hours. REQUIRED KNOWLEDGE AND SKILLS * Ability to establish and maintain effective working relationships with corresponding personnel and public. * Excellent verbal and written communication skills. * Ability to learn and use computer systems, including but not limited to recreation software and Microsoft Office. * Knowledge of first aid or emergency procedures. * Dependable, self-motivated, and capable of working independently. ESSENTIAL FUNCTIONS & PHYSICAL ABILITIES * Ability to coordinate with the public; on their needs for recreation programming or facility rental needs. * Maintain the front desk in a clean and tidy fashion. * Ability to move throughout the facility to perform inspections, assist with rentals, and secure the building. * Ability to read, speak, write, and understand English to communicate effectively with fellow employees and the public by telephone, written format, and in person. * Ability to bend, reach, and perform light cleaning or setup tasks as needed. (e.g. tables, chairs, supplies) QUALIFICATIONS * Completion of tenth grade. WORKING CONDITIONS * Will work mainly indoors, in a climate-controlled facility environment. * Ability to work evenings and weekends as needed. POTENTIAL BACKGROUND CHECKS List working conditions for this position: Sex Offender Registry Drug Screening Pre-Employment Physical

Benefits: Bonus based on performance Flexible schedule Paid time off Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your CareerWe are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. Compensation: $12.00 - $15.00 per hour At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Summary: We are looking for an Admin Clerk who would be responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP). Essential Duties and Responsibilities: Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include: · Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. · Fulfill customer document requests using approved processes and procedures. · Ensure customer account privacy standards are maintained. · Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures. · Use email, electronic queue, fax and hardcopy processes as appropriate · Perform related duties as assigned by supervisor Qualifications · High school diploma or equivalent experience/knowledge of MS office/Good communication Skills Additional Information To set up an Interview, please contact: Vinay Yadav ************

Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. Managed by Marcus Hotels & Resorts, we adhere to our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates. Purpose of the Position: Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay. Schedule: This is a part-time, 2nd shift (3P - 11P) position. At the Hyatt Regency Coralville, we offer the following benefits & perks, including, but not limited to: * Competitive and robust Compensation Package * Matching 401k & Profit Sharing Options * Insurance benefits after 30 days of full-time employment * Flexible schedule and emphasis on work/life balance * Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties * Free Marcus Theaters movie tickets * Free & Discounted Meals/Starbucks * Free Parking As our Front Desk Agent, you would: * Check guest in and out of room(s). * Provide accurate and appropriate information to guests and customers. * Input and retrieve information routinely from computer systems. Make appropriate selection of rooms based on guests' needs. * Respond to guest requests and handle guest issues or reports complaints to management. * Remain calm and alert, especially during emergency and/or heavy hotel activity. * Promptly answer telephone in professional and clear manner. Input all information into computers to communicate guest requests and complaints. * Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Answer guest questions regarding area or hotel, outlet information and services. * Greet and welcome guest as they arrive to the hotel. * Assist with luggage storage as necessary. * Maintain cash handling accuracy including responsibility for House Bank. * Maintain cleanliness, sanitation, and personal hygiene. * Perform other duties as assigned. We are looking for our next amazing associate, who will have: * Excellent customer service skills and communication. * A positive and can-do attitude, always coming from a place of YES! * Ability to stand and move throughout the front office and continuously perform essential job functions. * Ability to read, listen, and communicate effectively in English, both verbally and in writing. * Ability to access and accurately input information using a moderately complex computer system. * Hearing and visual ability to observe and detect signs of emergencies. * High school diploma or equivalent required. Schedule: This is a part-time, 2nd shift (3P - 11P) position. We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer. Additional Information * Hourly/Yearly Wage: 15.00

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire a Clinic Receptionist! The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Position Title: Clinic Receptionist Department: Physical Therapy Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. * Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Schedule: * Full time .8 (32 hours/week) General Requirements * High School diploma or equivalent required * Must be comfortable operating in a collaborative, shared leadership environment. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. * Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Receptionist - Veterinary Front Desk $1000 sign on bonus Salary: From $15/hr. Schedule: 36-40 hours per week, including every other Saturday Petersen Pet Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our team, expect to be supported in your work and home life with: * All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too! * Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge. * 401(k) with a generous company We invest in your future while you care for our pets today. * Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, or simply build a meaningful long-term role. Key Responsibilities: * Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. * Support clinical flow: Assist in relaying key information between clients and clinical staff. * Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. * Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. * Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. * Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: * 2+ years of front desk or client-facing customer service experience, providing a warm and welcoming approach to every interaction * Ability to maintain a calm, professional, and positive demeanor About Petersen Pet Hospital Petersen Pet Hospital in Hiawatha, Iowa is a beautiful, progressive, 8 doctor small animal practice. We are AAHA Accredited, Fear Free, pocket pet friendly upscale practice with an old-fashioned ethic of kindness, quality and caring. Our doctors and team are dedicated to making a visit to our practice a low stress event for our patients and their owners and our client testimonials attest to our success. Led by Dr. Petersen, Dr. Saunders and Dr. McGinty, our veterinarians are well educated and experienced. Most of all, they simply love animals. They are backed by a skilled support team that is friendly and enthusiastic.