Front desk clerk jobs in Iowa - 662 jobs

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

Department: Hotel Hotel Front Desk The Hotel Front Desk is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Reviews and adjusts as needed the folios and credit cards to balance and reconcile the Hotel transactions Welcome guests in a friendly, prompt and professional manner Register guests, issue room keys, provide information on hotel services and room location Answer phones in a prompt and courteous manner Accurately process all cash and credit card transactions in accordance with established procedures Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: $12.50 / per hour plus attendance incentive This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

My Place Hotel is looking for motivated employees to become part of our front desk team! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs. Having a positive, friendly, customer-focused attitude. Informing guests about hotel features and amenities including local attractions. Laundry and cleaning duties. If you want to join a fun working environment with advancement opportunities, then My Place is your place for employment!

The Des Moines/Urbandale Hilton Garden Inn is looking for customer service driven individuals to fill our part time position! Flexible schedule and benefits available. The right candidate will have some computer experience, cash handling skills, professional appearance and the ability to multi-task as well as being able to provide a welcoming check-in experience for our guests in our beautiful hotel, while providing excellent customer service during their stay and leave an unforgettable impression on our guests so they can't wait to come back! $15-17/hour or DOE. You may apply in person at 8600 NorthPark Drive Johnston, IA

The Des Moines/Urbandale Hilton Garden Inn is looking for customer service driven individuals to fill our part time position! Flexible schedule and benefits available. The right candidate will have some computer experience, cash handling skills, professional appearance and the ability to multi-task as well as being able to provide a welcoming check-in experience for our guests in our beautiful hotel, while providing excellent customer service during their stay and leave an unforgettable impression on our guests so they can't wait to come back! $15-17/hour or DOE. You may apply in person at 8600 NorthPark Drive Johnston, IA

Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your Career We are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Reports to: Nurse Manager This is a clerical position responsible for scheduling patient appointments, answering and directing phone calls, faxing, email correspondence, scanning and other clerical duties as assigned. This position requires an individual that is confidential, dependable, organized, pleasant, self-motivated and able to work well with patients, families, and peers. ANTICIPATED SCHEDULE: 20 hours weekly, Part-time benefited Education: * Required: High School diploma or equivalent. License/Registration/Certification: Experience: * Previous medical office experience preferred. Knowledge/Skills/Abilities: * Knowledge of data entry equipment and of office practices and procedures. * Skill in typing and data entry with minimal errors. * Skill in the operation of office equipment including, but not limited to fax machine and computer terminal. * Ability to work in a high-volume office with many interruptions throughout the day. * Ability to communicate effectively in both oral and written form. * Ability to establish and maintain a good rapport with staff, patients and visitors. * Ability to understand and follow instructions. * Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. * Ability to analyze and solve work related problems. * Ability to take initiative to plan and complete assigned work with a high level of accuracy. ESSENTIAL FUNCTIONS: * Schedules patient appointments with accuracy * Confirms appointments with patients as directed. * Answers the telephone - taking complete messages, answering questions and directing calls. * Greets and directs patients, families and the general public. * Provides general clerical support. Universal Expectations: * Performs other duties as assigned * Commits to the daily application of Cherokee Regional's mission, vision, and iCARE core values to serve patients, their families and our community. * Adheres to timely and regular schedule expectations, ensuring high levels of patient care, adequate staffing and positive employee morale. * Exercises workplace safety, through use of personal protective equipment and following safety rules, regulations, standards, and laws, ensuring Patient, Visitor and Employee Safety. * Understands and demonstrates adherence to Cherokee Regional Compliance Programs including the Code of Conduct, Compliance and Departmental policies and Employee Handbook. * Attends training sessions and department meetings. Completes assigned training in a timely manner. Engages in department goals and action plans. * Communicates in a way that is empathic and compassionate, dedicated to connecting with people, reducing patient and family anxiety, earning people's trust, engagement, confidence, and partnership. * Embraces the process of recognizing problems and taking a positive approach toward problem solving, learning from mistakes by correcting them, and approaches quality issues as challenges to improve their product or service. * Supports the financial health of Cherokee Regional. * Demonstrates the necessary technical capabilities and skills while actively pursuing the critical knowledge and personal growth to succeed in the role.

Coordinates all hotel reservation activity for the property. ESSENTIAL DUTIES & RESPONSIBILITIES Process all incoming and outgoing reservations. Maintain accurate records of room occupancy. Issue player's cards, comps and tickets to events. Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Strong verbal and written communication skills. Must be able to operate office equipment and multi-line phones. Perform under pressure in an interruptive environment. High School Degree or GED equivalent preferred. Must be able to obtain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time. Frequent pushing, pulling, bending and walking. May be subject to smoking environment, moderate noise and bright lights.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are seeking an energetic and detail-oriented part-time Front Desk Receptionist/Office Assistant to join our dynamic team. In this vital role, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Your organizational skills and office management expertise will keep daily operations running smoothly, supporting various administrative functions with efficiency and enthusiasm. This paid position offers an exciting opportunity to develop your office skills while contributing to a positive workplace atmosphere. Responsibilities Greet visitors warmly, manage check-in procedures, and direct them appropriately Operate multi-line phone systems with professionalism, demonstrating excellent phone etiquette Handle incoming calls, screen inquiries, and provide accurate information or direct calls to the appropriate team members Manage appointment scheduling and calendar coordination using Google Workspace or Microsoft Office tools Perform data entry, filing, and maintain organized records for easy retrieval Assist with clerical tasks such as proofreading documents, preparing correspondence, and managing mail distribution Support office management duties including supply inventory, basic bookkeeping using QuickBooks, and maintaining a tidy workspace Flexible within the hours of Monday-Friday 8:00am-4:30pm, working 20 hours a week Qualifications 2 years Proven office experience with strong organizational and time management skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with multi-line phone systems and excellent phone etiquette Bilingual abilities are highly desirable to serve diverse client needs effectively Familiarity with clerical tasks such as data entry, filing, proofreading, and customer support functions Strong interpersonal skills with a friendly demeanor and professional appearance Previous experience as a receptionist or administrative assistant in medical or dental settings is a plus Personal assistant or office management experience is advantageous but not required Join us to be a key part of a vibrant team where your organizational talents and customer service skills will shine! This role offers an engaging environment where you can grow your administrative expertise while making a meaningful impact every day. If this sounds like the job for you, please visit advanceservices.com to fill out an application or come see our staff in person at 824 Albia Rd, Ottumwa IA 5250************** Advance Services Inc is an equal opportunity employer

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Home2 Suites by Hilton, 740 Coral Ridge Ave, Coralville IA 52241 Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Pay Range 15.00 -17.00 per hour Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program

Job DescriptionBenefits: 401(k) Flexible schedule Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

This individual will assist with a variety of day-to-day duties at the REC including but not limited to: guest service, providing a positive atmosphere for students and community members, tours of the facility, new member signups, cleaning and maintaining of fitness equipment. Looking for summer and fall help with positions to begin as soon as available. This is a continuous posting; applications will be reviewed as they are received, and interviews will be conducted as qualified applicants come in until the position is filled and may close early. Must be 18 years of age.

Job Description Front Desk Agent: Are You a Curator of "Aha" Moments? This isn't just about a job-it's about a calling. We're looking for an exceptional Front Desk Agent who is passionate about creating unforgettable experiences for people. You're the kind of person who gets a thrill out of giving someone that "aha" moment-the feeling that they truly matter. This role will challenge you to be more than you think you can be, pushing you to new levels of excellence every single day. The Challenge This is for the person who believes how you do one thing is how you do everything. You are not afraid to go over and beyond because your greatest satisfaction comes from seeing a guest's face light up. You thrive on solving complex problems and turning a routine check-in into a genuinely memorable experience. Who You Are You are a natural host and a proactive problem-solver. You're obsessed with the details, whether it's remembering a guest's name, anticipating their needs before they even ask, or making a perfect recommendation. You get your bucket filled by helping other people and are energized by building and nurturing connections with people from all walks of life. What We Offer We provide an environment that supports, uplifts, and encourages you to grow. In return for your commitment to excellence, you'll receive great perks, including discounted travel at our other locations and 50% off food and beverage in our hotel. If you're ready to stop performing a job and start mastering a craft, apply now.

Job Description ACCOUNTABILITY The Front Desk Agent plays an integral role in ensuring the smooth and efficient operations of our hospitality establishment. As a Front Desk Agent, you will be at the forefront of guest interactions, contributing to their overall experience and satisfaction. Your attention to detail, customer service skills, and ability to multitask are essential to the success of our team. The Front Desk Agent is a key ambassador of the hotel and is responsible for creating a positive first impression for guests. They play a vital role in ensuring a pleasant stay by providing exceptional customer service and assistance throughout a guest's visit. REPORTS TO AND IS SERVED BY: The Front Office Manager, Assistant General Manager, or General Manager FLSA Designation: Non-Exempt WHAT TO EXPECT Guest Check-In and Check-Out: Greet guests warmly, process check-ins, and provide room keys. Assist with check-out procedures, including settling bills and ensuring a smooth departure experience. Reservations: Manage room reservations, including taking bookings over the phone, online, or in person. Ensure accuracy and timely confirmation of reservations. Customer Service: Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly and professionally. This includes providing information about hotel amenities, local attractions, and services. Room Assignments: Assign rooms to guests, taking into consideration guest preferences and room availability. Ensure the correct room type and rate are assigned. Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. Resolve any billing discrepancies or issues. Key Control: Maintain control of room keys and ensure they are securely stored and issued to the correct guests. Safety and Security: Monitor the hotel's security system and be prepared to respond to emergency situations. Follow security procedures and report any suspicious activity. Luggage Assistance: Assist guests with their luggage, especially during check-in and check-out. Offer guidance on parking, amenities, and local services. Concierge Services: Act as a concierge by arranging transportation, making restaurant reservations, and providing information on local events and attractions. Front Desk Operations: Keep the front desk area organized and well-maintained. Manage a variety of administrative tasks, including filing, faxing, and email communication. Cash Handling: Handle cash transactions, maintain a balanced cash drawer, and complete daily financial reports and receipts accurately. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Excellent communication skills, both verbal and written. Strong attention to detail and the ability to multitask in a fast-paced environment. A welcoming and approachable demeanor, fostering positive interactions with guests. Proficiency in using computer systems and hotel management software for reservations and guest information. Ability to handle challenging situations with diplomacy and tact. Flexibility in working various shifts, including weekends and holidays. Ensures guest satisfaction exceeds brand standards in every interaction. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software. Strong communication skills, both verbal and written. Ability to work in shifts, including evenings, weekends, and holidays. PHYSICAL DEMANDS: lift, carry, push, and pull up to 35 lbs. TRAVEL: N/A POSITION: On-site work at the hotel property.

Job Description Hotel: Des Moines Embassy Suites 101 E Locust StDes Moines, IA 50309 Part time Compensation: $16.00 Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. __________________________________________________ What You Will Do Work the overnight shift (11 PM - 7 AM) as the go-to team member for guest needs, questions, and check-ins. Balance the books nightly-post revenues, reconcile ledgers, and make sure every penny has a home. Handle guest requests and complaints calmly and professionally (even at 3 AM). Manage reports, paperwork, and financial summaries like a night owl with a calculator. Keep things secure and confidential-you're the trusted closer of the day's business. What We Are Looking For Front office experience (6+ months) - You've been behind the desk before and know how to keep things running solo. Basic accounting knowledge - Posting revenues and balancing reports doesn't scare you (you might even enjoy it). High school diploma or equivalent - Strong communication and math skills help you succeed in this key role. Tech savvy with Excel and property systems - You're not just good with guests-you're good with spreadsheets too. Able to work overnight shifts reliably - This role is for true night owls who like quiet lobbies and clean ledgers. Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************

Job Description Hop A Lot Indoors in Des Moines, IA is looking for front desk attendants to join our team! We are located on 1600 Valley West Dr, West Des Moines (Right Next to GOODWILL). Our ideal candidate is good with children, positive/fun personality when dealing with customers and young children, self-driven, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and maintain daily manifest of booked events ( birthday parties, open play, etc) Maintaining facility cleanliness and organization of resources Oversee staff when manager on duty is off site. Qualifications Proven experience working as a front desk agent or similar position Knowledge of Apps and Ipad use is useful as 99% of operations is ran by a ipad or your phone. Excellent customer service skills and courteous phone manner Time-management and organizational skills Loves working with kids in a fun loving environment! We are looking forward to hearing from you.

Principal Accountability: Screens information received and refers members to the appropriate provider and/or contacts the provider directly for members. Facilitates the authorization process for requests that do not require clinical criteria application or judgment. Provides relevant information to members and assists them in resolving Plan related problems when Member Services personnel are not available. Acts as a resource to staff for questions related to the prior authorization process. Refers unresolved prior authorization process questions to the Lead Intake Specialist. Assists the Lead Intake Specialist in identifying, planning and implementing staff training programs. Identifies and reports member and provider educational opportunities to the Lead Intake Specialist. Accurately answers questions regarding Plan benefits and Utilization Management requirements for members and providers. Makes appropriate inquiries to determine potential coordination of benefits and advises appropriate provider and claims staff of same. Supports Utilization Management nurses with data entry. Performs other duties as assigned. Adheres to Select Health and KMHP policies and procedures. Supports and carries out the Select Health and Mercy Mission & Values. Key Competencies/Success Factors: Excellent interpersonal and verbal communication skills. Attention to detail and confidentiality. Patience and a balanced demeanor. Professional image. Ability to write clear and concise reports. Willingness to work any shift. Availability for in-service training. Requirements/Certifications: REQUIREMENTS: High School Diploma / GED Proficient PC Skills in a Windows based environment including word processing, spread sheets and working in database programs. Proven ability to keep accurate and timely records and documentation according to established processes Experience as a medical assistant or role with similar responsibilities Experience handling multiple calls or triaging calls Medical Terminology, ICD, CPT, and coding experience Additional Information All your information will be kept confidential according to EEO guidelines.