Front desk clerk jobs in Jackson, NJ

Robert Half is hiring an Administrative Assistant for a growing organization in the Red Bank, NJ area. We are looking for all levels of experience but a minimum of 1+ years of office experience is required. Excellent flexible hours, collaborative team environment, and room to grow Apply today!! Main Tasks: Answering emails, directing inquiries as appropriate Assisting with scheduling and calendar management Preparing and organizing documents, reports, and correspondence Maintaining office supplies and inventory Supporting client communications and service coordination Assisting with data entry and record keeping Performing general administrative tasks as needed

Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Vision insurance The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor. Key Responsibilities: Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience. Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling. Efficiently schedule and confirm appointments, handling bookings and cancellations. Promote and upsell spa services, treatments, and retail products. Maintain accurate records of guest preferences, transactions, and appointments. Process payments and balance the cash register at the end of each shift. Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials. Assist guests with special requests, ensuring that all needs are met to create a luxurious experience. Stand and remain attentive throughout the shift, anticipating and addressing guest needs. Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations. Handle guest complaints or concerns with professionalism and escalate issues to management as necessary. Qualifications: Previous experience in hospitality, guest services, or luxury retail is required. Sales experience, particularly in a high-end or luxury environment, is highly preferred. Excellent communication, interpersonal, and organizational skills. Ability to remain professional, friendly, and calm under pressure. Must be able to stand and remain on your feet for the duration of the shift (8+ hours). Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Discounts on spa treatments and retail products Opportunity for growth within the company Health, dental, and vision benefits (for full-time employees) Job Type: Full-time Pay: $17.33 - $18.09 per hour Expected hours: 35 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Evening shift Monday to Friday Weekends as needed Ability to Commute: Red Bank, NJ 07701 (Required) Ability to Relocate: Red Bank, NJ 07701: Relocate before starting work (Required) Work Location: In person Compensation: $17.00 - $20.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Job DescriptionBenefits: Flexible schedule Free uniforms Paid time off Training & development We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable. Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Perform other duties as requested by management. PREREQUISITES: Experience: Previous hotel-related experience desired. Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Day shift Holidays Night shift Weekends as needed Education: High school or equivalent (Preferred)

Property Description Wave Resort, located in the picturesque beachfront community of Long Branch, New Jersey, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious resort that offers unparalleled service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort showcases modern design, stunning ocean views, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Wave Resort team, you'll have the chance to provide exceptional service to our guests, work in a beautiful coastal setting, and be a part of a renowned hospitality destination. Join us in delivering memorable moments and become a valued member of our team at Wave Resort in Long Branch, NJ! Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $19.00 - USD $19.00 /Hr.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16-$18 per hour

Job DescriptionThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multi-task. Customer service oriented. Punctual, responsible and pays attention to detail. CPR/AED training preferred. Prior sales experience in a retail setting is preferred. Successful completion of all Retro University courses. Environment Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member Greeting and checking in members as they come in. Resolving member issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. Ensuring a safe and clean environment for all members and staff. Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. Opening and closing the facility if scheduled. Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.

The Holiday Inn at The Mainland Manahawkin/LBI located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for a full-time Front Desk Agent. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. This position requires weekends, holidays, and ability to work 7a to 3p, 12p to 8p, and 3p to 11p shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus BENEFITS You are also eligible to receive the following benefits: (FT Only) Paid time off & vacation Health, dental, vision insurance Voluntary life and critical ill insurance 401k Annual performance reviews Holiday pay (PT only) Paid time off 401k Annual performance reviews

Job Details ICONA Grand Victorian LLC - Spring Lake, NJ Seasonal Hospitality - HotelDescription Job Title Front Desk Agent Classification Non-Exempt Reports to Front Desk Manager Summary/Objective The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays. Travel No travel is expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience.

Job description JOB TITLE: Front Desk Agent REPORTS TO: Front Desk Supervisor EXEMPT STATUS: Non-exempt =============================================== BASIC PURPOSE: Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ESSENTIAL FUNCTIONS: 1. Handle guest registration and room assignments, accommodating special requests whenever possible. (10%) 2. Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (10%) 3. Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%) 4. Resolve customer complaints; assist customers in all inquires in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (15%) 5. Cancel room reservations according to procedure. (5%) 6. Treat customers in a professional and courteous manner according to procedures. (5%) NON-ESSENTIAL FUNCTIONS: (5%) 1. Inventory guest room keys according to policy and request re-keying as necessary. 2. Assist with responsibilities and duties in the absence or heavy volume in the Job Types: Full-time, Part-time Pay: $15.05 - $17.00 per hour Schedule: 10 hour shift 4 hour shift 8 hour shift Day shift Evenings as needed Evening shift Holidays Morning shift Night shift Weekends as needed Experience: Hotel experience: 1 year (Preferred) Ability to Commute: Yardley, PA 19067 (Required) Work Location: In person

Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Branchburg, NJ First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. Hourly Wage Range: $16.00-$17.00 an hour *Actual rate offered will be based upon experience, location, and position. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

Come join our Front Desk team in creating "monumental experiences" for our guests! We are seeking a friendly, spirited, outside-the-box thinker to join our team. Above all, we are looking for someone who puts guest relations and the guest experience above all else. The Front Desk is the Hub of the hotel, which means you will have the most interaction with our hotel guests and will coordinate their whole experience with all other departments. This position is Part Time Front Desk Agent/Night Auditor. The ideal candidate will be: · Fun and approachable · Calm, cool and collected under pressure · Resourceful and able to think on their feet · Highly organized and detail-oriented · A strong communicator able to liaise with guests + share pertinent information across departments · Someone who lives and breathes hospitality Job duties will include but not be limited to: · Utilizing Property Management System software to conduct the bulk of work duties · Checking guests in with a warm welcome and big smile · Anticipating guests needs and finding creative ways to go above and beyond · Identifying VIPs and assign rooms appropriately based on guest needs · Consistently coordinating with Housekeeping and Engineering · Ensuring billing is correct + post correct charges · Answering phone calls, guest questions, and requests · Handling guest complaints calmly and swiftly · Communicating effectively via email for internal and external communication · Checking out guests while ensuring they enjoyed their stay + fixing any issues prior to departure Qualifications: · Previous hotel experience strongly preferred, but prior Customer Experience is required · Fun, outgoing, and warm personality · Fluent in written and spoken English - other languages a plus · Excellent oral and email composition skills · Ability to multitask with a smile The Hotel is open 24/7 - this means availability to work mornings, evenings, overnights, weekends, and holidays. Shifts can be 7am-3pm, 3pm-11pm or 11pm-7am. Join Our Team and Enjoy Outstanding Benefits! At Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team: 401(k) Retirement Plan Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings! Paid Time Off After 90 days of service, Part Time Associates are eligible to earn sick time based on hours worked. Employee Referral Program Help grow our team and earn rewards when you refer friends or family. Travel Perks Enjoy discounted room rates at Marriott properties worldwide! Daily Meals Complimentary meals are provided to all associates during their shift. EOE/ M / F /D/V Shift can be either: 7:00 am-3:00 pm; 3:00 pm-11:00 pm or 11:00 pm - 7:00 am

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Legal Terms Confidentiality This manual is and all other non-public information and materials about the Altitude Trampoline Park system or business are the confidential information of ATP Franchising, LLC. You are permitted to use this non-public information and materials strictly to perform your duties at the park. You must not disclose or share This manual or any other non-public information or materials. If you violate these terms, you will be violating the intellectual property rights of ATP Franchising LLC and it may pursue legal action against you. Your Employer Your Altitude Trampoline Park is an independent franchised business. The franchise owner is also the sole employer of all staff at the park. ATP Franchising LLC is strictly the franchisor and owner of the Altitude Trampoline Park brand, and all references to it or the system generally are strictly to protect the brand and the goodwill associated with it. If you have any questions about the terms of your employment, we encourage you to discuss it with your employer. FRONT DESK We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness. We believe there's always an opportunity to experience play...another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place! We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way! Front desk team members handle all stages of guest experiences, provide important information to guests, fulfill guest requests and help resolve issues. The front desk is the hub of all guest activity and daily responsibilities. The Front Desk reports directly to the Manager of Altitude Trampoline Park. Represent Altitude Trampoline Park by maintaining a professional attitude and appearance in keeping with the park's philosophy Communicate and enforce all park regulations and jumping rules in a personable and professional manner Attend scheduled staff meetings Accurately book, change and cancel jump appointments Operates Point of Sale (POS) system including verifying customer waivers & sales transactions Acknowledge and greet everyone who enters and leaves the facility Provide detailed descriptions of the park, birthday packages, services, facility feature sand hours of operation Utilize park computer with skill and proficiently Maintaining a clean work environment Actively promote the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available Maintain positive guest experience by using our SMILES philosophy Handle guest's questions and concerns professionally and courteously Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction Developability to work without constant direct supervision and remain at assigned post for extended periods of time Communicate to management any and all occurrences involving staff or guests in the park that require attention Follow safety and incident reporting guidelines Provides or performs other services or duties as required by management QUALIFICATIONS AND SKILLS Must be 16 years of age and have Working Papers Ability to communicate effectively Professional, "Altitude" attitude and work Excellent organizational skills with the ability to prioritize workload and multi-task in a fast- paced environment. Computer skills Weekend availability is a required

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked."

Job DescriptionHotel Front Desk Agent / Reception AC Hotel by Marriott Bridgewater, NJ Part-Time & Full-Time Hours Available Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be: Discerning & Intelligent Self-Assured & Refined Personally Engaged & Professionally Invested Able to view Work as a Lifestyle Innovative Harmonious Modern & Fun Earnings Range: $16.50-$17.00 an hour *Actual rate offered will be based upon job title, experience, location, and position. Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Work a variety of shifts - day, night, and mid Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Paid Vacation Time Tuition Reimbursement Program Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success - Candidate Requirements Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job Description The AC Hotel by Marriott Newtown Square is currently searching for both full-time and part-time front desk agents. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring that their stay is comfortable and enjoyable. You will be the first point of contact for guests, handing their inquiries and requests promptly and efficiently. Your main goal will be to create a welcoming and friendly atmosphere for our guests, ensuring their satisfaction and loyalty to our brand. Minimum Qualifications: High School diploma or equivalent Excellent communication and interpersonal skills Ability to work flexible hours, including mornings, evenings, weekends and holidays Proficient in Microsoft Office and basis computer skills Ability to multitask and work in a fast-paced environment Preferred Qualifications: Previous experience in a hotel or hospitality industry Experience with hotel management software Ability to handle cash and credit card transactions Strong problem-solving skills Responsibilities: Greet and welcome guests in a friendly and professional manner Check-in and checkout guests, ensuring accuracy of information and timely processing Handle guest inquiries and requests promptly and efficiently Maintain a clean and organized front desk area Collaborate with other departments to ensure guest satisfaction Skills: As a Front Desk Agent, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our guests. You will also use your multitasking and problem-solving skills to handle guest inquires and requests promptly and efficiently. Proficiency in Microsoft Office and basic computer skills will be necessary for processing guest information and maintaining accurate records. Preferred qualifications such as previous experience in a hotel or hospitality industry, and experience with hotel management systems will be beneficial in providing exceptional guest experience.