Front desk clerk jobs in Jacksonville, NC - 89 jobs
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Postal Mail Processor - Hiring Nationwide
Postal Jobs Source
Front desk clerk job in Jacksonville, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
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Postal Mail Processor - Hiring Urgently
Postal Source
Front desk clerk job in New Bern, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Urgently
The Postal Service
Front desk clerk job in New Bern, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Front Desk Clerk
Daly Seven 4.1
Front desk clerk job in Wilmington, NC
FrontDesk Associate
The for this position is only a general summary of the duties a deskclerk is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time and remain at assigned post for extended periods of time unless redirected by management.
Greet guests; check them in and out with friendliness, speed and accuracy. Acknowledge and greet everyone who enters and leaves the facility.
Maintain all paper work as required by your shift. Initial and date when applicable
Check registration cards for completeness, accuracy, and legibility
Maintain accuracy in handling cash. Responsible for cash drawer and balancing shift report. Know how to handle money and make change correctly
Operate switchboard and transfer calls as required by shift. Take guest messages with accuracy. Always note time and date of message as well as the caller's name. Turn on message light to ensure guest receives message if message center not working
Keep all business confidential on and off duty
Know room rates, locations, and furnishings of all rooms
Know physical make-up of building - interior and exterior
Be ready and willing to show prospective guests a room when the manager or other staff is in the hotel to cover the desk. If deskclerk is alone, give key to prospective guest to view the room
Lock and secure the desk area at any time when required to leave the desk area.
Do all daily reports, statements, correspondence, etc., as dictated by your manager
Set wake-up calls as dictated by your shift and write time on the wake-up sheet if applicable
Promote membership in the franchise's membership club
Help secure lodging for guest by referrals when hotel is full
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability
Know status of reservations on a daily and future basis
Be able to handle guest complaints
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Prepare room status reports and maid sheets when working night shift and coordinate with the manager on the day shift for accurate availability
Each shift must keep lobby and office area clean at all times
Know the computer operations including procedures for shut down when necessary\Deskclerks should know how to set up and maintain continental breakfast as well as how to make coffee properly
Know the location of the ADA box and how to use it
Complete Call Back Sheet and file
Complete Room Availability form
Complete Comment Log for your shift
Complete Shift Verification Form
Know that computer equipment may not be used for personal use
Cell Phones and other types Social Media are not to be used during work time
DeskClerk must be able to lift 30 pounds, stand for long periods of time, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds.
All other duties as assigned
$24k-28k yearly est. 60d+ ago
Front Desk Clerk
Meyer Jabara Hotels 4.1
Front desk clerk job in Wilmington, NC
Job Title: FrontDesk Agent
Department: Front Office
Reports To: Front Office Management Team
MAJOR FUNCTION:
RESPONSIBILITIES:
Greeting guest and providing excellent customer
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
Secure payment; verify and adjust billing
Activate and issue room keys
Process all guest requests and relay messages
Print contingency lists to have a record of all guests in case of emergency
Identify and explain room features to guests
Supply guests with directions and information regarding property amenities, service, and hours of operation, and local areas of interest
Ensure that any outstanding requests or problems from the previous day receive
priority and are resolved
Run and review daily reports/logs
Complete designated cashier and closing reports in the computer system
Accept and record wake-up call requests and deliver to appropriate department
Count bank at beginning and end of shift; secure bank
Process all payment types, adjustments, paid-outs, correction vouchers, and miscellaneous charges; provide change
Coordinate and handle room assignments and pre-arrivals
Operate Opera PMS system, target enrollments for IHG Rewards program
Inventory of gift shop items
PHYSICAL REQUIREMENTS:
Must be able to move, lift, carry, push, pull and
place objects weighing less than or equal to 25 pounds without assistance
Must be able to reach overhead and below knees,
including bending, twisting, pulling, and stooping
Must be able to stand, sit, or walk for an extended
period of time
OTHER REQUIREMENTS:
Ensure uniform and personal appearance are clean and professional
Regular attendance in conformance with Meyer Jabara standards is essential to the successful performance of this position; employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel
Follow all company and safety and security policies and procedures
Maintain confidentiality of proprietary information
Ensure adherence to quality expectations and standards
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Speak with others using clear and professional language
Previous hotel & tourism experience is an asset
Excellent communication skills
Professional attitude
Good organizational skills
Effective conflict management and decision-making
Previous experience in customer service is an asset
Ability to use a variety of computer applications
Cash handling experience is an asset
Administrative skills
Time management skills
Ability to speak a second language is an asset
Working knowledge of the facility, services and local area
Perform any duties as assigned by Front Office Manager
$23k-28k yearly est. 19d ago
Front Desk Agent
Blue Water Hospitality Group, LLC 3.1
Front desk clerk job in Atlantic Beach, NC
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
The FrontDesk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all frontdesk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the FrontDesk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH
The FrontDesk Agent will report to the Assistant General Manager (AGM) or designee.
WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the frontdesk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$25k-29k yearly est. Auto-Apply 22d ago
Front Desk Agent
MCR Hotels
Front desk clerk job in Jacksonville, NC
TownePlace Suites Jacksonville, NC
SECTION ONE: MCR Universal Role Standards
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude:Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure:Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills:Must be able to convey information and ideas clearly.
Hospitality and Guest Service:Must have a desire to serve all guests.
Age Requirement:Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks:Clock in/out for breaks at the designated time on your schedule.
Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-29k yearly est. 19d ago
Front Desk Representative
ECAA
Front desk clerk job in Jacksonville, NC
FrontDesk - Medical Office
The Crystal Coast Pain Management division of ECAA is seeking a motivated and customer service-focused individual to join the FrontDesk team in our Jacksonville location. This role is essential to providing a professional, efficient, and compassionate patient experience.
Responsibilities
Register patients and verify demographic and insurance information
Scan insurance cards, photo ID, and maintain required documentation
Confirm visit authorizations and HIPAA forms
Collect co-pays and reconcile payments
Schedule appointments and manage patient check-in/check-out
Answer and route phone calls professionally
Document accurately in the EHR system (eClinicalWorks)
Close cash drawer and process daily transactions
Qualifications
Prior medical frontdesk, healthcare office, or call center experience preferred
Strong communication and multitasking skills
Professional demeanor and high level of discretion (HIPAA compliant)
Comfortable using EHR systems and standard office software
Reliable, punctual, and team-oriented
Benefits
Health, dental, and vision insurance
401(k) with matching
Paid time off
Life and disability insurance
HSA and FSA options
On-the-job training
Apply today if you thrive in a structured, fast-paced medical environment and enjoy helping patients with professionalism and empathy.
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.
$19k-24k yearly est. Auto-Apply 8d ago
Front Desk Receptionist
SMOC Southeastern Medical Oncology Center
Front desk clerk job in Jacksonville, NC
Are you looking for a new opportunity to grow your career within the company? We value our talented employees so if you meet the requirements of this position, we encourage you to apply today!
The FrontDesk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
· To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
· Schedule appointments and answer multiple phones lines.
· Ensure all required patient paperwork is compiled for that day's appointments.
· Collect co-pays and past balances at check-in
· Reviews for completeness and accuracy and then enters required patient demographics and clinical information.
· Take pictures of patients for chart and collect insurance card(s) front and back.
·
General Responsibilities
_____Answers telephone promptly and directs or takes a message accordingly
_____Sanitize/tidies the reception area/lobby DAILY
_____Checks patients in and out of the institution and schedules appointments as appropriate
_____Protects patients' rights by maintaining confidentiality of personal/financial information
_____Maintains operations by following policies and procedures; adapts to changes as needed
_____Keep accurate till for change and collections
_____Maintains new and updated demographic and patient portal information by keying this information into our systems.
_____Work as a team to help each other in their duties as appropriate
_____ Scan all documents into the patients EMR
_____ Process all medical records requests
$24k-31k yearly est. Auto-Apply 2d ago
Front Desk Agent at the Hampton Inn University Area
Summit Hospitality Incorporated 3.4
Front desk clerk job in Wilmington, NC
Description:
SUMMIT HOSPITALITY GROUP: FRONTDESK AGENT JOB DESCRIPTION
SUMMARY: At Summit Hospitality Group hotels, the FrontDesk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFIC ATIONS:
· FrontDesk or Guest Services experience preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests' to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the frontdesk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist FrontDesk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time after 90-days
· Insurance benefits after 90-days
· Vacation time after 1 year
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:
$23k-28k yearly est. 13d ago
Front Desk Associate
Beltonene
Front desk clerk job in Wilmington, NC
Requirements
Must be knowledgeable in Microsoft Word and Outlook
Ability to multi-task and stay organized required
Experience with billing insurance preferred
Experience scheduling in a software system preferred
Ability to communicate effectively orally and in writing required
Experience working in a professional office environment preferred
Salary Description $17 per hour
$17 hourly 10d ago
Automotive Front Desk Receptionist
Capital Nissan of Wilmington
Front desk clerk job in Wilmington, NC
As the Receptionist at Capital Nissan of Wilmington, you are the face and first impression of our dealership. You set the tone for every guest experience-welcoming customers with warmth, professionalism, and a genuine desire to help. If you love working with people, take pride in strong customer service, and enjoy being at the center of a fast-paced, positive environment, this role is for you.
What You'll Be Doing
Be the first friendly face and voice our guests experience when they walk in or call the dealership
Greet customers with warmth, professionalism, and genuine enthusiasm
Answer and route incoming calls efficiently and accurately
Assist customers with basic questions and direct them to the appropriate department
Support the sales, service, and management teams with light administrative tasks
Help maintain a clean, organized, and welcoming front-desk area
Create a positive, memorable first impression-every single day
What We're Looking For
A people-person who loves helping others and thrives in a customer-facing role
Strong communication skills (in person, on the phone, and via email)
Professional, polished, and friendly demeanor
Ability to multitask and stay organized in a fast-paced environment
Reliable, punctual, and team-oriented
Previous customer service or receptionist experience is a plus, but not required-we're happy to train the right person
What We Offer
Competitive pay
A supportive, team-focused work environment
Opportunities to grow within the dealership and the Capital organization
Consistent schedule in a professional setting
A culture that values positivity, teamwork, and exceptional customer experiences
Why Capital
At Capital Nissan of Wilmington, people come first-our customers
and
our team. We pride ourselves on creating a welcoming, respectful environment where everyone feels valued. We believe the frontdesk sets the tone for the entire dealership, and we invest in team members who take pride in delivering an outstanding experience from the moment someone walks through our doors.
Capital Nissan of Wilmington is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all team members.
$24k-31k yearly est. Auto-Apply 27d ago
Medical Front Desk Receptionist - Wilmington, NC
Emrecruits, LLC
Front desk clerk job in Wilmington, NC
Job Description
Medical FrontDesk Receptionist - Family Medicine | Patient-Centered Practice
Practice: Masonboro Family Medicine
Employment Type: Full-Time
About the Opportunity
Masonboro Family Medicine, located in Wilmington, North Carolina is seeking a new Medical FrontDesk Receptionist to join our team. Successful candidates will display excellent teamwork, accountability and will excel in a high performing, family oriented and supportive organization.
We work hard to anticipate the needs of our patients and meet them in a warm, kind & compassionate manner, ensuring that every person knows and feels that they matter here. We focus exclusively on providing the highest quality, cost effective and efficient care possible.
This position involves front office activities including answering telephone calls, collecting co-payments, patient scheduling, checking patients in and out as well as digital chart filing and other clerical duties. Experience in a medical office setting is preferred, but we're happy to train motivated candidates who bring a positive attitude and strong communication skills.
This person will be the first point of contact for patients and play an important role in keeping the office running smoothly.
Responsibilities
Greeting and checking in patients with professionalism and warmth
Answering calls and scheduling appointments
Collecting copayments and verifying insurance
Scanning and updating patient insurance cards & records
Supporting physicians and staff with daily office operations
Performing filing with the EMR system, chart prep, and other administrative tasks
Qualifications
Previous experience FrontDesk experience preferred
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced, team-based environment
Strong attention to detail and commitment to patient safety
Why Join Masonboro Family Medicine?
Independent practice with a strong commitment to patient-centered care
Collaborative, respectful, and high-performing team culture
Opportunity to make a meaningful impact in a community-focused practice
Stable, long-term position with supportive leadership
$24k-31k yearly est. 26d ago
Order Entry Technician
Chesapeake Regional Rx
Front desk clerk job in Wilmington, NC
About the role
This is a full-time on-site role as an Order Entry Pharmacy Technician at Chesapeake Regional Rx in Wilmington, DE. As a key team member, you will be responsible for tasks related to order entry and ensuring accuracy in prescription processing to support the healthcare needs of our clients.
What you'll do
As an Order Entry Pharmacy Technician, you will be responsible for accurately entering prescription orders and collaborating with the pharmacy team to support the medication dispensing process in our closed-door pharmacy. Our team is dedicated to ensuring order accuracy, working closely with pharmacists, and delivering exceptional customer service.
Key Responsibilities:
Prioritize and triage customer service requests based on department, urgency, and required information or response.
Calculate and verify correct medication dosages according to prescriptions.
Provide dispensing pharmacists with critical information on allergies, drug interactions, therapeutic duplications, and other computer-generated alerts.
Create and maintain accurate and up-to-date customer records.
Join our team and contribute to a safe and efficient medication dispensing process while upholding the highest standards of service and care.
Qualifications
Strong attention to detail and accuracy in order entry
Proficiency in pharmacy software systems and technology
Excellent communication skills for collaboration with the pharmacy team
Ability to prioritize and manage tasks efficiently in a fast-paced environment
$22k-30k yearly est. 60d+ ago
Postal Mail Processor - $72,400 average pay
Postal Jobs Source
Front desk clerk job in New Bern, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Nationwide
The Postal Service
Front desk clerk job in Wilmington, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Postal Mail Processor - Hiring Urgently
Postal Source
Front desk clerk job in Wilmington, NC
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Front Desk Clerk
Meyer Jabara Hotels 4.1
Front desk clerk job in Wilmington, NC
Guest Service Agent Seeking fun, energetic, service-oriented Guest Service Representatives to staff our hotel frontdesk. The ideal candidate for this position is detail-oriented and takes pride in providing a memorable experience for every guest. The Guest Service Representative position offers an opportunity to work alongside a group of professional, hard-working energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. If you enjoy being recognized for a job well done and want to work with a great team, apply today!
Operate the functional areas of guest registration and guest service to ensure guest satisfaction and maximum hotel profitability. Accurately balances all hotel income and expenses for 24 hour hotel operating period.
***Sign on bonus after 30 and 90 days***
Benefits include:
- Dayforce Wallet - No need to wait 2 weeks for your pay. On demand access to your earned pay!
- Competitive wages
- Associate discount rates with hotels around the world
-
Essential Functions
Arrives at work in a timely fashion and in accordance with the posted schedule.
Abides by established uniform guidelines.
Practices efficient and effective procedures.
Reads and understands English to comply with function directions.
Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
Maintains a “can do” and “guest first” attitude at all times.
Reports any maintenance repairs to maintenance staff; records repair information in maintenance log, and follows up to ensure the work has been completed.
Organize, confirm, process, and conduct all guest check-ins/check-outs, reservations, requests, changes, and cancellations.
Activate and provide room keys.
Addresses guest requests complaints regarding service or equipment; relay as necessary. Provide appropriate compensation if necessary.
Supply guests with area recommendations and directions as well as property amenities, services, hours of operation.
Resolves complaints to the satisfaction of the guest.
Assures requests are made in a timely manner.
Knowledgeable on PMS as it pertains to functions of the front office.
Maintains personal contact with customers (both internal and external) including daily interactions with guests.
Prepares and presents packages according to guest reservations, notifies FrontDesk Supervisor when inventory is low.
Coordinates with housekeeping supervisor daily to ensure guests special requests are met.
Provides wake up calls to guest rooms.
Completes information on guest folios.
Maintains proper credit card records.
Provides completed folios via paper or email.
Runs and review daily reports/logs; addresses any unresolved issues from previous shifts/days
Works to meet or exceed benchmarked scores as it pertains to the front office.
Properly stocks market items and notifies FrontDesk Supervisor when inventory is low.
Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security, and emergency procedures as established. Counts banks at beginning and end of shift; records accordingly.
Takes control of lost and found as appropriate.
Balances all room revenue and room expenses.
Balances all room and tax charges.
Completes designated cashier closing reports.
Provides a shift report to the next shift. Sends shift report.
All other duties assigned.
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions
Team Work - Contributes to building a positive team spirit
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
Organizational Support - Follows policies and procedures for including, but not limited to, dress code policies, cell phone, and social media
Adaptability - Adapts to change in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time
Dependability - Respond to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; Applies to feedback to improve performance; Monitors own work to ensure quality
Quantity - Meets productivity standards; Completes work in a timely manner
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
$23k-28k yearly est. 19d ago
Front Desk Agent
Blue Water Hospitality Group, LLC 3.1
Front desk clerk job in Atlantic Beach, NC
Job Description
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
The FrontDesk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Full-time roles are eligible for Health benefits, 401K, and property discounts
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all frontdesk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the FrontDesk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH
The FrontDesk Agent will report to the Assistant General Manager (AGM) or designee.
WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the frontdesk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
$25k-29k yearly est. 23d ago
Front Desk Receptionist
ECAA
Front desk clerk job in Wilmington, NC
Job title: FrontDesk Receptionist
Status: Part-Time, Non-Exempt
Department: ECPC Pain Clinics - Administrative
Reports to: Practice Manager, ECPC Pain Clinic
Job Supervisory Responsibilities: None
Job Summary:
The FrontDesk Receptionist is the first person to acknowledge and greet the patient upon their entrance to the clinic, so a professional and friendly attitude is essential for this role. The receptionist will complete various duties throughout the frontdesk area that includes but is not limited to answering phone calls, checking in patients, verifying insurance, and processing payments. The FrontDesk Receptionist will:
Duties/Responsibilities:
● Answer all incoming calls professionally and with a courteous and friendly attitude; assesses callers needs and directs to appropriate personnel.
● Pages clinic personnel as appropriate, and obtains and communicates messages in an accurate and timely manner.
● Check the patients in and out.
● Verify insurance and patient financial responsibility.
● Obtain authorizations for procedures as needed.
● Schedule new patients and return appointments in the computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
● Utilize eClinicalWorks Electronic Medical Record (EMR) system to obtain or document patient information.
● Obtain and enter all authorization and correspondence relating to referrals in patients charts and computers.
● Schedule outpatient appointments/testing and hospital admissions upon request.
● Collect co-pays or other payments at time of visit.
● Provide patients with accurate and legible appointment cards. Document no shows in patient's chart for missed visits.
● Reschedule any missed appointments and conducts follow-up with patients who may have missed their appointment.
● Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations.
● Prepare correspondence, memos, forms, and other typing as requested by the supervisor.
● Maintain composure when dealing with difficult situations.
● Perform other duties as assigned.
Education and Experience:
● High school diploma.
● Two years' medical frontdesk receptionist experience required.
● Knowledge of medical terminology and insurance verification.
● Knowledge of prior authorizations and referral management is preferred.
● Proficient with EMR.
Required Skills/Abilities:
● Ability to communicate and collaborate effectively with staff, physicians, and external customers.
● Strong ability to multi-task and move from one project to another.
● Works to resolve problems or determines an appropriate course of action in a timely manner.
● Strong time management, follow-through, and organizational skills.
Work Environment/Physical Requirements:
● Work performed in an office environment.
● Involves frequent contact with patients, physicians, and medical office staff.
● Work may be stressful at times.
● Interaction with others is frequent and often disruptive.
● Requires long periods of standing and walking.
● Physical activity can be irregular and fast-paced regularly.
● Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment.
● Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
● Must be able to lift 50 pounds with no assistance.
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.
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How much does a front desk clerk earn in Jacksonville, NC?
The average front desk clerk in Jacksonville, NC earns between $19,000 and $28,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Jacksonville, NC