Deal with People
Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.Education
Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.Training
Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.Advancement
Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.Important Qualities
Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.
Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.
Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.
Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.
|Job Title||Company||Location||Start Date||Salary|
|Front Desk Clerk||Finch Group Hotels and Resorts, Inc.||Nantucket, MA||Jan 01, 1970||$31,201|
|Front Desk Clerk||Wesley MV OPCO, LLC||Oak Bluffs, MA||Jan 01, 1970||$31,201|
|Front Desk Clerk||Island Holdings LLC||MA||Apr 01, 2015||$30,762|
|Front Desk Clerk||Finch Group Hotels and Resorts, Inc.||MA||May 01, 2015||$30,762|
|Front Desk Clerk||Nantucket Hotel Holdings LLC||Nantucket, MA||Apr 19, 2015||$30,762|
|Night Front Desk Clerk||Holiday Inn Express & Suites||Fredericksburg, VA||Nov 07, 2016||$29,640|
|Front Desk Clerk||Island Holdings LLC||MA||Apr 01, 2014||$29,635|
|Front Desk Clerk||Harborview Hotel Investors LLC||MA||Jan 01, 1970||$29,218|
|Front Desk Clerk||Center Street Ackquisition LLC||MA||Jun 01, 2013||$29,218|
|Front Desk Clerk||Island Country Club Condominium Trust||MA||Jun 27, 2013||$29,093|
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Life as a Front Desk Clerk
Front Desk Agent (Resort), Career Video from drkit.org
A Day In A Life Of A Front Desk Clerk