Usually, front desk clerks don't need a college education. The most common degree for front desk clerks is high school diploma with 35% graduates, with only 26% front desk clerk graduates earning bachelor's degree. Front desk clerks who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include communication skills, integrity and interpersonal skills.

To succeed in front desk clerk careers it is a good idea to earn popular professional certifications among front desk clerks like, Certified Medical Office Manager (CMOM), Nationally Certified Medical Office Assistant (NCMOA), or Certified Clinical Medical Assistant (NHA). To improve front desk clerk qualification and skills, we prepared some online courses to help in front desk clerk education paths.

What Education Do You Need To Become a Front Desk Clerk?

What degree do you need to be a Front Desk Clerk?

The most common degree for front desk clerks is high school diploma 35% of front desk clerks earn that degree. A close second is bachelor's degree with 26% and rounding it off is associate degree with 22%.

  • High School Diploma, 35%
  • Bachelors, 26%
  • Associate, 22%
  • Diploma, 9%
  • Other Degrees, 8%

What Should I Major in to Become a Front Desk Clerk?

Most front desk clerks, 24% to be exact, major in business. Some other common majors for a front desk clerk include general studies and health care administration majors.

Best Majors For Front Desk Clerks

20 Best Online Courses for Front Desk Clerks

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1. Front-End Developer

coursera

This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

2. Front-End JavaScript Frameworks: Angular

coursera

This course concentrates mainly on Javascript based front-end frameworks, and in particular the Angular framework (Currently Ver. 6.x). This course will use Typescript for developing Angular application. Typescript features will be introduced in the context of Angular as part of the exercises. You will also get an introduction to the use of Angular Material and Angular Flex-Layout for responsive UI design. You will be introduced to various aspects of Angular including components, directives and...

3. IT service operations and Service Desk management

udemy
4.2
(1,109)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

4. Service Desk Analyst Crash course for beginners.

udemy
4.2
(372)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

5. Introduction to Front-End Development

coursera

Welcome to Introduction to Front-End Development, the first course in the Meta Front-End Developer program. This course is a good place to start if you want to become a web developer. You will learn about the day-to-day responsibilities of a web developer and get a general understanding of the core and underlying technologies that power the internet. You will learn how front-end developers create websites and applications that work well and are easy to maintain. You’ll be introduced to the core...

6. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

7. Help Desk Analyst

udemy
4.5
(334)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

8. Learning IT Help Desk Basics

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4
(573)

Get the skills you need to pursue an entry-level position as an IT help desk technician...

9. Meta Front-End Developer

coursera

Want to get started in the world of coding and build beautiful websites as a career? This 9-course program, designed by the software engineering experts at Meta, will prepare you for a career as a front-end developer.\n\nOnce you complete the program, you’ll get access to the Meta Career Programs Job Board—a job search platform that connects you with 200+ employers who have committed to sourcing talent through Meta’s certificate programs, as well as career support resources to help you with...

10. IT Help Desk for Beginners

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4.5
(380)

The essentials to become an IT Help Desk Technician...

11. Learning IT Help Desk for Beginners

udemy
4.5
(305)

Must know skills for Helpdesk and Service Desk Professionals!...

12. ComputerCavalry: IT Help Desk Training for IT Professionals!

udemy
4.1
(340)

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

13. Help Desk Professional: A guide to your IT career

udemy
4.5
(1,241)

Master the Help desk position by working smarter and boost your career opportunities...

14. 100 Front End Interview Questions Challenge

udemy
4.5
(433)

Ace Your Front End Technical Screen with HTML, CSS, & JavaScript...

15. Front End Web Development Ultimate Guide

udemy
4.3
(9,041)

You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!...

16. IT Support and Service Desk jobs -Crash Course for Beginners

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4.6
(674)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

17. Learn Complete Front-End Web Development Course (2022)

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4.4
(2,343)

Learn Complete Front End Web Development with HTML5, CSS3, Bootstrap 5, JavaScript, ECMAScript 6, Angular & React JS...

18. Sit Less Move More - Office Desk Exercise To Improve Posture

udemy
4.6
(6,259)

Helping employees become more active and far more comfortable...

19. Recurring Digital Payment, PayPal, ACH(NACHA/Direct Debit)

udemy
4.4
(259)

Business oriented course - ACH(NACHA/BACS) Direct Debit Digital Payments, PayPal...

20. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(2,289)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Average Front Desk Clerk Salary by Education Level

Front desk clerks with a Associate degree earn more than those without, at $27,267 annually. With a Bachelors degree, front desk clerks earn a median annual income of $27,223 compared to $26,894 for front desk clerks with an High School Diploma degree.

Front Desk Clerk Education LevelFront Desk Clerk Salary
High School Diploma or Less$26,894
Bachelor's Degree$27,223
Some College/ Associate Degree$27,267