Summary. We reviewed real candidate profiles to learn the best path to become a front desk clerk. We'll guide you through the education, experiences, and skills hiring managers look for in a front desk clerk.

  • Common job titles before becoming a front desk clerk include cashier, customer service representative, and sales associate.

  • Hiring managers expect a front desk clerk to have soft skills such as communication skills, integrity, and interpersonal skills.

  • Once you have all the required skills and experience, it takes an average of less than 1 month of job training to become a front desk clerk.

  • Getting a certification as a Certified Medical Office Manager (CMOM) will help you to earn more as a front desk clerk.

  • To become a front desk clerk, you typically do not need formal education.

How to become a Front Desk Clerk in 5 steps:

  • Step 1: Explore front desk clerk education
  • Step 2: Develop front desk clerk skills
  • Step 3: Complete relevent training/internship
  • Step 4: Research front desk clerk duties
  • Step 5: Prepare your resume
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Key Steps To Become a Front Desk Clerk

  1. Explore Front Desk Clerk Education

    If you're interested in becoming a front desk clerk, one of the first things to consider is how much education you need. We've determined that 25.9% of front desk clerks have a bachelor's degree. In terms of higher education levels, we found that 1.9% of front desk clerks have master's degrees. Even though some front desk clerks have a college degree, it's possible to become one with only a high school degree or GED.

    Front Desk Clerk Degrees

    High School Diploma

    35.1 %


    25.9 %


    22.0 %

  2. Develop Front Desk Clerk Skills

    It'll be a good idea to develop front desk clerk skills before applying for a job. Here are some skills commonly requested in front desk clerk job descriptions:

  3. Complete Relevent Training/Internship

    Front desk clerks spend an average of Less than 1 month on post-employment, on-the-job training. During this time, new front desk clerks learn the skills and techniques required for their specific job and employer. The chart below shows how much time it takes to gain competency as a front desk clerk based on U.S. Bureau of Labor Statistics data and data from real front desk clerk resumes.

    Average Amount Of Time At Training


    Less than 1 month

    1-3 months

    3-6 months

  4. Research Front Desk Clerk Duties

    When you decide to become a front desk clerk, It's important to know what duties and responsibilities are required for this position. Some common responsibilities are a part of most front desk clerk jobs. Here is a list of the main duties that define the role:

    • Manage customer service issues with ease and charm and train other co workers in daily operations.
    • Deliver messages and run errands.
    • Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
    • Cross-Train and provide back-up for PBX representatives when necessary.
    • Follow emergency procedures for evacuating property safely via PBX phone.
    • Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.

  5. Prepare Your Resume

    Finally, when you already have checked the skills and responsibilities for this role, you can start creating your resume. Everything that goes into creating a perfect resume can take hours, days, or even weeks. No worries, we created a resume builder to make this process as easy as possible with tips and examples of skills, responsibilities, and a summary.

    Choose From 10+ Customizable Front Desk Clerk Resume templates

    Build a professional Front Desk Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Front Desk Clerk resume.

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    Front Desk Clerk Resume

  6. Apply For a Front Desk Clerk Job

    With your ready resume, it's time to start searching for a new job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

    Front Desk Clerk Jobs

  7. How To Become a Front Desk Clerk
    How To Become a Front Desk Clerk Career Overview