Front desk clerk job description

We are a hotel that values and respects our team members . We pay our Front Desk Night Clerks a competitive wage of $14 - $16/hour . Our team also enjoys great benefits , including Hilton rates as low as $35/night at any Hilton/Western States property for our team members worldwide . Additionally, we offer our full-time team medical, dental, a 401(k), and paid time off (PTO) . Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading!

ABOUT TRU ST. GEORGE

Surrounded by natural beauty, historic landmarks, and a thriving arts scene, we are Tru-ly spoiled here! Our hotel guests enjoy free build-your-own breakfast, free wifi, and all of our modern amenities. Located near Zion National Park, Snow Canyon State Park, and the Tuachan Center, all who come and visit have the opportunity to create remarkable memories.

Our incredible team members provide extraordinary hospitality. We enjoy a strong, close-knit culture - one in which everyone helps each other out. We work hard to be here for our team - we appreciate you and want you here long-term!

ARE YOU A GOOD FIT?

Ask yourself: Is accuracy important to you? Do you have the ability to manage your time and tasks efficiently? Can you provide hospitality with a smile? If so, please consider applying for this full- or part-time graveyard position today!

YOUR LIFE AS A FRONT DESK NIGHT CLERK

This full- or part-time position typically works the graveyard shift sometime during the hours of 11:00 pm - 7:00 am, Monday - Sunday.

As a Front Desk Night Clerk, you are the face of hospitality for our hotel during the graveyard shift. You determine a guest's reservation status, identify how long they'll stay, and help them to complete the registration process. Hospitality-driven, you ensure our guests receive world-class customer service at registration, during their stay, and upon check out. While on shift, you answer phones, make wake-up calls, clean the lobby, and fold laundry. You follow the checklists provided to complete any needed tasks before morning.

You prepare the housekeeper's report, listing the status of check-outs, stay, over, vacant, and out-of-order rooms for the night. Additionally, you prepare a "cash only" list for restaurants and lounges. Always meticulous, you audit guest accounts and complete paperwork for the next day. Meeting guests and providing them with top-of-the-line hospitality makes you feel great, and that is why you're perfect for this job!

WHAT WE NEED FROM YOU

• 1 year or more of experience working in a hotel
• Computer skills

If you can meet these requirements and perform this full- or part-time job as described above, we would be happy to have you as part of our graveyard team!

Location: 84790

Job Posted by ApplicantPro

Come Join Our Team!


Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity.

Currently we are looking for a top performing
Guest Service Agent/Front Desk Clerk/Front Desk Agent
.


What is in it for YOU?


Medical, Dental, Vision ON DEMAND PAY (NO FEES!) * Access your pay as you've earned it! No cost to you! 401K with a company match! Vacation/ Personal days & Holiday pay Hotel Room and Food and Beverage Discounts Travel Discounts for Travel and Food and Beverage Personal Days Off Online Training Courses Commonwealth University (Grow your Career in hospitality) Referral Program and Bonus Flexible Health Care Spending Account Day Care Flex Spending account Direct Deposit Jury Duty Leave Bereavement Leave Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse and Dependents Starting at $17.00 per hour- Plus Incentives


Some Key Areas of Responsibilities include:


Register guests and assign rooms, accommodate special request, assist in pre-registration and blocking of reservations. Notify Housekeeping of late check outs, early check ins, special request, and day rooms. Thorough knowledge of room rates, packages, and discounts. Thorough knowledge of rate availability, room location, types of rooms and room operations. Thorough knowledge of credit card and check cashing policies.


Requirements:


Effective with time management skills. Must maintain a professional appearance and positive attitude. Must be a team player. Applicants must be able to work weekends & holidays.

Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a "Whatever It Takes" attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.

At Commonwealth Hotels, "We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need." EOE/Drug Free Workplace

Starting Wage $12.00+

Eligible for the Quarterly Bonus Program!

True North Hotel Group , an award-winning management and development company, is seeking a Front Desk Evening Clerk / Night Auditor to join our team at our Towne Place Suites in Hays, Kansas . This family-owned organization has a uniquely remarkable culture and is headquartered in Overland Park, Kansas.

Like a rewarding position with a lot of variety? We are looking for detail-oriented individual who has high interest in customer satisfaction. We are looking for someone who is invested in providing our hotel guests with excellent customer service and a memorable stay. There is never a dull moment in this role!

What do we have to offer? Excellent healthcare benefits, work-life balance (paid time off, flexibility, family atmosphere), 401k with matching, great team members and more!

Hours:

• 4:00pm-Midnight

RESPONSIBILITIES

QUALIFICATIONS

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
• Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance

We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.