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Front desk clerk resume examples for 2025

Zippi

Build a better front desk clerk resume with Zippi, your AI resume builder robot.

Updated March 26, 2025
6 min read
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How to write a front desk clerk resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in front desk clerk-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some front desk clerk interviews.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some front desk clerk interviews.

Here are example skills to include in your “Area of Expertise” on a front desk clerk resume:

  • Reservations
  • Customer Service
  • Night Audit
  • Computer System
  • Room Availability
  • Guest Service
  • Guest Satisfaction
  • Hotel Services
  • Guest Complaints
  • Telephone Calls
  • Room Rates
  • Hotel Guests
  • Scheduling Appointments
  • Guest Accounts
  • Room Charges
  • Office Equipment
  • Process Payments
  • Credit Card Transactions
  • Customer Complaints
  • Room Reservations
  • Guest Registration
  • Room Assignments
  • Guest Reservations
  • Direct Calls
  • PBX
  • Guest Rooms
  • Credit Card Payments
  • Guest Comments
  • Excellent Guest
  • Exceptional Guest

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the front desk clerk position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write front desk clerk experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great front desk clerk resumes:

Work history example #1

Front Desk Clerk

Holiday Inn Express

  • Performed assistance to guests via written messages, telephone communication, or in person.
  • Performed front desk procedures including telephone and interpersonal communication.
  • Reported all issues during shift changes via communication and front desk logbook.
  • Managed room registration and handled 100-200 guest check-ins and -outs per day.
  • Assisted guests with checkouts or check-ins at front desk as needed.

Work history example #2

Bakery Clerk

Kroger

  • Assisted with ordering, receiving, stocking and display of deli product including service/retail deli cases.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Prepared deli items for customer satisfaction including cake/cookie decorations.
  • Interacted with and served customers * Maintained cleanliness of deli area * Maintained stock of deli area
  • Stocked incoming products according to food safety guidelines.

Work history example #3

Telemarketer

Innovative Consultants

  • Computed, recorded, and proofread data, records and reports.
  • Informed customers of telecommunications promotions.

Work history example #4

Front Desk Clerk

JW MARRIOTT ESSEX HOUSE NEW YORK

  • Awarded JW Marriott Griffins for being mentioned in GSS.
  • Benchmarked express check-in process for Marriott Rewards members.
  • Educated staff associates about hotel culture and the service points provided by Marriott employees.
  • Conducted check-ins and check-outs, made reservations, changes to reservations, requests, and cancellations.
  • Handled check-ins and reservations for a 337 room property.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from front desk clerk resumes:

High School Diploma

2017 - 2017

High School Diploma

2017 - 2017

Highlight your front desk clerk certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on front desk clerk resumes:

  1. Certified Medical Office Manager (CMOM)
  2. Nationally Certified Medical Office Assistant (NCMOA)
  3. Certified Clinical Medical Assistant (NHA)
  4. Microsoft Office Specialist Master Certification (MOS)
  5. Medication Aide Certification (MACE)
  6. Registered Medical Assistant
  7. Certified Front Desk Manager (CFDM)
  8. Certified Medical Insurance Specialist (CMIS)
  9. Certified Travel Associate (CTA)
  10. Nationally Certified Insurance and Coding Specialist (NCICS)

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