Research Summary. We analyzed 19,305 front desk clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Best Western and Days Inn. Here are the key facts about front desk clerk resumes to help you get the job:

  • The average front desk clerk resume is 258 words long
  • The average front desk clerk resume is 0.6 pages long based on 450 words per page.
  • Reservations is the most common skill found on a front desk clerk resume. It appears on 35.8% of resumes.
After learning about how to write a professional front desk clerk resume, you can make sure your resume checks all the boxes with our resume builder.


Front Desk Clerk Resume Example

Choose From 10+ Customizable Front Desk Clerk Resume templates

Zippia allows you to choose from different easy-to-use Front Desk Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Front Desk Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Front Desk Clerk Resume

Front Desk Clerk Resume Format And Sections


1. Add Contact Information To Your Front Desk Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Front Desk Clerk Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Front Desk Clerk Resume Relevant Education Example #1

High School Diploma 2017 - 2019

Front Desk Clerk Resume Relevant Education Example #2

High School Diploma 2017 - 2019


3. Next, Create A Front Desk Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Front Desk Clerk Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Night Audit Skills

    A night audit is conducted at the end of every day to determine the daily sales and revenue taken in. This process is frequently found in companies offering hospitality services, such as hotels and restaurants. Night audits also help managers confirm that any accounting conducted by the front desk is accurate, regardless of whether this system is done by hand or automated.

  • Room Availability Skills

    Room availability is defined as the availability of the number of rooms at a hotel open for sales for a specific set of dates and/or the type of accommodation.

  • Hotel Services Skills

    Hotel Services are those tools, resources, and products offered by a hotel. These often differ from one such institution to the next and are thus of varying quality, representation, and type. A hotel might offer an array of these or none of these following services: flower arrangements, medical attention on the spot, pools, dry cleaning, car rental services, catering or, as it is known, room service, and guided tours.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Scheduling Appointments Skills

    Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

  • Room Charges Skills

    Room charge is referred to as the retail price for the sale, possession, or rental of accommodation, before taxes. It is also known as accommodation fees.

Top Skills for a Front Desk Clerk

  • Reservations, 35.8%
  • Customer Service, 14.4%
  • Night Audit, 4.5%
  • Computer System, 4.2%
  • Other Skills, 41.1%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Front Desk Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Front Desk Clerk
Planet Fitness
  • Created a positive and comfortable environment for all clients and maintained a clean gym space.
  • Handled all front desk related activities including answering phones, member check-in, member sign up, and tours.
  • Handled money transactions using cash register and POS system Closed, opened and cleaned facility Ensured Safety of Attendees Taught proper technique
  • Provided positive & constructive feedback for newly hired on system
  • Provided friendly and knowledgeable services, as well as creating a positive member experience.
Work History Example # 2
Desk Clerk
  • Established effective communication with upper management to fully understand the goals and objectives of the day.
  • Delivered legendary customer service by acting with a customer comes first attitude and connecting with the customer.
  • Delivered exceptional, fast, and friendly service.
  • Prepared bank deposits and records all data for cash, checks, SNAP, WIC and charges vendor coupons.
  • Ensured customer satisfaction through effective communication.
Work History Example # 3
Desk Operator
Burger King
  • Completed guest check-in paperwork upon their arrival as well as check outs.
  • Utilized QuickBooks 2003 for payroll and monthly check printouts and distributed in a timely manner.
  • Provided customer service during check-in and check-out times and provided assistance in the Bistro serving tables.
  • Learned and applied proper communication etiquette for hospitality industry.
  • Instituted a report system that allowed the tracking of events in each shift to improve communication between staff.
Work History Example # 4
InfoCision Management
  • Worked on campaigns for multiple clients such as cable companies, charitable fundraising, Telecommunications, and others as needed.
  • Recieved incomming calls from infomercials, sales, communication, made outbound calls for political donations.
  • Called current Cox communication internet customers to sell them new services.
  • Prepared adoption cards, distributed faxes, operated Pitney Bowes postage machine and completed attendance reports.

5. Highlight Your Front Desk Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your front desk clerk resume:

  1. Certified Medical Office Manager (CMOM)
  2. Nationally Certified Medical Office Assistant (NCMOA)
  3. Certified Clinical Medical Assistant (NHA)
  4. Microsoft Office Specialist Master Certification (MOS)
  5. Medication Aide Certification (MACE)
  6. Registered Medical Assistant
  7. Certified Front Desk Manager (CFDM)
  8. Certified Medical Insurance Specialist (CMIS)
  9. Certified Travel Associate (CTA)
  10. Nationally Certified Insurance and Coding Specialist (NCICS)


6. Finally, Add a Front Desk Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Hyatt Hotels Jobs (118)
  2. Wyndham Hotels & Resorts Jobs (65)
  3. Hotel Services Jobs (79)
  4. Marriott International Jobs (447)
  5. Extended Stay America Jobs (491)

Common Front Desk Clerk Resume Skills

  • Reservations
  • Customer Service
  • Night Audit
  • Computer System
  • Room Availability
  • Guest Service
  • Guest Satisfaction
  • Hotel Services
  • Guest Complaints
  • Telephone Calls
  • Room Rates
  • Hotel Guests
  • Scheduling Appointments
  • Guest Accounts
  • Room Charges
  • Office Equipment
  • Process Payments
  • Credit Card Transactions
  • Customer Complaints
  • Room Reservations
  • Guest Registration
  • Room Assignments
  • Guest Reservations
  • Direct Calls
  • PBX
  • Guest Rooms
  • Credit Card Payments
  • Guest Comments
  • Excellent Guest
  • Exceptional Guest
  • Greeting Guests
  • Multi-Line Phone System
  • Hotel Reservations
  • Local Attractions
  • PowerPoint
  • Guest Issues
  • Fax Machines
  • Switchboards
  • Sports Facilities
  • Registration Process
  • Telephone Switchboard
  • Customer Inquiries
  • Hotel Rooms
  • Bank Deposits
  • English Communication
  • Cash Drawers
  • Quality Guest
  • Hotel Switchboard
  • Guest Payments

Front Desk Clerk Jobs