Front Desk Agent
Front Desk Clerk Job In Fayetteville, NY
How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role which is both busy and interactive! As Front Desk Agent, you will
* Make a First Impression -- so the person in this role must have a genuine passion to deliver a great hospitality experience -- whether in person or by phone. You must want to Wow the guest with your welcoming personality.
* Make a Lasting Impression -- while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen!
* Enjoy Problem Solving -- many guests need help with miscellaneous things -- their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help.
* Be Accountable -- you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.
* Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
Front Desk Agent- FULL TIME @ MArriott Downtown Syracuse
Front Desk Clerk Job In Syracuse, NY
The amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions
Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.
We offer FREE parking, FREE staff meal, competitive Paid Time Off , Health Benefits, and we also offer Marriott discounts Worldwide for part time associates!
The iconic Marriott Syracuse Downtown is looking for a FRONT DESK AGENT that is a "Hospitality Rockstar" to greet and service our guests.
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Part Time Front Desk Agent - Hampton Inn Verona
Front Desk Clerk Job In Verona, NY
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
Join our team at the Hampton Inn Verona at Turning Stone. Voted "Hotel of the Year " in the Small Hotel Category at Meyer Jabara Hotels!
Creating "heart connections" with customers, associates and owners is the foundation for success at Meyer Jabara Hotels. Whether a seasoned hotel professional or just beginning a career in hospitality, experience, dedication to customer service and a spirit to serve from the cornerstone of a future with Meyer Jabara Hotels.
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
Principal Responsibilities :
Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Managers or Supervisors.
Job Duties:
Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times.
Customer Service - Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance. Drives hotel shuttle to pick up and drop off guests at approved locations as needed. Delivers requested items to guests as needed including incoming faxes, mail, valet laundry, etc.
Team Work - Contributes to building a positive team spirit. Treats others with respect and consideration regardless of their status or position. Communicates with the housekeeping department about room status and availability.
Organizational Support - Follows policies and procedures.
Quality - Looks for ways to improve and promote quality while demonstrating accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality.
Quantity - Meets productivity standards, completes work in a timely manner, prioritizes and plans work activities and uses time efficiently.
Adaptability - Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.
Compliance - Responsible for cash drawer content and transactions during the shifts. Ensures accuracy or daily deposits. Maintains accurate records including cash log, registration cards, reservation cards, wake-up call sheets, shuttle logs, property walks and all other logs as required.
Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; Uses equipment and materials properly. Maintains confidentiality. Maintain a current room status report in case of emergency.
Initiative - Asks for and offers help when needed.
Dependability - Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time.
Qualifications:
High School diploma or equivalent is preferred. Hospitality and/or customer service experience is preferred. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer skills preferred. Must have valid drivers license, and acceptable driving history subject to company approval.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception.
Hiring Range - $15-$16 per hour
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
Other details
Job Family New Jobs
Pay Type Hourly
Job Start Date Monday, September 30, 2024
Part Time Night Auditor
Front Desk Clerk Job In Verona, NY
Verona, NY 13478, USA Req #1603 Friday, May 10, 2024 This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following Hilton high standards of quality to ensure guest satisfaction.
* Performs the manager-on-duty role during 3rd shift.
* Anticipates and responds to guests in a friendly and positive manner.
* Responsible for providing the highest level of service.
* Process check-ins and check-outs, verify billing, create reservations, and process special requests.
* Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
* Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
* Understands and follows Hilton guest service recovery program.
* Accountable for accurately balancing all revenue sources and completing daily financial reports.
* Process no-show reservations, prepare financial reports for managerial review.
* Close the financial day for the hotel.
* Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
* Monitors room availability, follows restrictions, and all booking policies and procedures.
* Drives sales and maximizes revenue by up-selling rooms and amenities.
* Hilton procedures when handling cash and processing financial transactions.
* Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
* Produces required volume of work by planning, organizing and prioritizing work duties.
* After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
* Adheres to Hilton general work rules and department procedures. Attends all required department and hotel meetings.
* Maintains a clean and safe work area in compliance with Hilton, local, state and federal regulations.
* Follows all Hilton procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
**Other details**
* Job Family New Jobs
* Pay Type Hourly
* Travel Required No
Front Desk Associate
Front Desk Clerk Job In Syracuse, NY
Monroe Med Spa is a premier medical spa offering a wide range of aesthetic and wellness services. Our mission is to provide top-notch treatments in a luxurious and relaxing environment. We are seeking a friendly and organized Front Desk Employee to join our dynamic team and be the first point of contact for our clients.
Key Responsibilities:
Greeting and Welcoming Clients: Ensure every client feels welcomed upon arrival and provide a positive first impression of our spa.
Appointment Management: Schedule, confirm, and manage appointments using our booking system. Handle rescheduling and cancellations efficiently.
Client Communication: Answer phone calls, emails, and in-person inquiries regarding services, pricing, and promotions.
Check-In and Check-Out Procedures: Assist clients with check-in procedures, prepare necessary paperwork, and ensure smooth check-out processes, including payment handling.
Client Records: Maintain accurate and confidential client records, updating personal information and treatment history as needed.
Product Sales and Recommendations: Promote and sell skincare products and packages. Provide clients with information and recommendations based on their needs.
Administrative Support: Assist with various administrative tasks such as filing, data entry, and inventory management.
Sanitation and Presentation: Ensure the front desk and waiting areas are clean, organized, and presentable always.
Team Collaboration: Work closely with aestheticians, nurses, and management to ensure a seamless and efficient client experience.
Marketing Support: Assist the team in creating social media content when needed.
On Site Duties: Perform opening and closing duties. Keep the facility clean and organized. Help with inventory stocking and counting when needed.
Benefits:
Competitive salary and potential for bonuses.
Employee discounts on treatments and products.
Ongoing training and professional development opportunities.
A supportive and positive work environment.
Schedule:
Part time - less than 30 hours per week
Requirements
Qualifications:
Customer Service Experience: Prior experience in a customer-facing role, preferably in a spa, salon, or medical setting.
Communication Skills: Excellent verbal and written communication skills. Ability to handle multiple inquiries and provide clear information.
Organizational Skills: Strong multitasking abilities and attention to detail. Ability to prioritize tasks in a fast-paced environment.
Technical Proficiency: Familiarity with scheduling software and basic office software (e.g., Microsoft Office, Google Workspace).
Professional Appearance: Presentable and well-groomed, reflecting the professional image of the med spa.
Interpersonal Skills: Friendly, approachable, and able to build rapport with clients and team members.
Problem-Solving Abilities: Capable of handling client concerns and complaints with patience and professionalism.
Flexibility: Willingness to work flexible hours, including evenings and weekends as needed.
Salary Description $17 - $19/hr based on experience
Dental Front Desk
Front Desk Clerk Job In Syracuse, NY
Job DescriptionDescription Simply Beautiful Smiles and Affiliates state-of-the-art dental practice at Syracuse, NY| is searching for an organized and patient-focused Dental Front Desk associate. The ideal candidate for this position has exceptional communication skills with a focus on customer service. We are backed by the country's leading dental support organization which allows our practitioners to focus on providing patient-centric and clinically excellent care.
What Simply Beautiful Smiles Offers you as a Dental Front Desk Associate:
•Competitive Compensation and Benefit Package
•Modern offices equipped with the latest dental technology
•Teaching environment with succession planning and tuition reimbursement
•Healthcare Benefits (Medical, Prescription Drugs, Dental, and Vision)
•401(k) Savings Plan
What you can offer Simply Beautiful Smiles as a Dental Front Desk Associate:
•Greet and welcome patients and visitors.
•Provide outstanding customer service to our patients, coworkers, and the public.
•Follow HIPAA confidentiality guidelines.
•Answer patient phone calls following SBS’s Excellence in “Customer Service” Program.
•Check patients into the patient management system
•Verify insurance eligibility
•Ensure financial agreements are signed and scanned.
•Note in patient’s appointments; next day co-pays and balances to be collected.
•Collect all balances and co-pays.
INDSBS
Minimum Qualifications
Dentrix Enterprise experience
Ability to work some nights plus a weekend or two each month
Experience working with patients in a dental office
Must be able to work in our office
Flexible schedule
Front Desk Sales Associate
Front Desk Clerk Job In Syracuse, NY
Job DescriptionCrunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With 22 locations, currently and 50 locations planned, this position offers tremendous opportunity for growth & career advancement.
The Membership Sales Representative will be responsible for:
Driving membership sales
Building value to have new customers enroll in personal training
Touring new or potential members
Generating leads through outreach initiatives
Collecting outstanding balances from current membership base
Greeting all members and guests with a smile
Checking in members, answer phones, making sales calls
Assisting in maintaining cleanliness
Creating fun and engaging social media opportunities
What We Look For In Our Fitness Professionals:
Competitive, someone who wants to win!
Outgoing personality, not afraid to put yourself out there!
Ability to handle multiple tasks at once
Flexible schedule
A desire for personal/professional growth and development
Team player
Organized
Be willing to go above and beyond
Efficient and effective communication skills
The Ways You Benefit:
If full time, benefits include: medical, dental, vision, life and short term disability
401k plan with an employer match
Paid time off and Holidays
Growth opportunity in a rapidly growing company
Free Crunch Fitness membership
If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch. Please submit a copy of your resume along with a cover letter specifically describing how you will be the next person responsible for taking our team to all new levels.
Please understand any and all generic job solicitations will not be reviewed.
RECEPTIONIST FRONT DESK
Front Desk Clerk Job In Rome, NY
Job DescriptionDescription:
Job Title: Welcome Center Representative
Job Code:
FLSA Status: Non-exempt
Job Grade: Part-Time
Reports to: Membership Director
Leadership Level:
Primary Function/Department: Membership
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Welcome Center Representative at YMCA of the Greater Tri-Valley maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Welcome Center Representative responds to member and guest needs and promotes memberships and programs.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Requirements:
ESSENTIAL FUNCTIONS:
Responds to the individual needs of the other person.
Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.
Conduct interviews responsive to the needs of prospective members; sells memberships and programs.
Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.
Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Applies all YMCA policies dealing with member services
Is committed to maintaining a workplace free from all forms of harassment
Adheres to policies related to boundaries with youth.
Attends required abuse risk management training.
Adheres to procedures related to managing high-risk activities and supervising youth.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
Ensures youth are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc.
LEADERSHIP COMPETENCIES:
Communication & Influence
Engaging Community
QUALIFICATIONS:
Previous customer service, sales or related experience.
Excellent interpersonal and problem-solving skills.
Ability to relate effectively to diverse groups of people from all social and economic
segments of the community
Basic knowledge of computers.
Must meet all Association-Wide training requirements in addition to those set forth by their Supervisor.
Must be able to pass a Nationwide Criminal and Sex Offender Registry Background Screening.
Must ensure that the physical and social environments for program delivery reflect the Y’s definition of character and values
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Front Desk Associate
Front Desk Clerk Job In Liverpool, NY
Benefits:
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Bonus based on performance
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don't miss a minute of the big game. They consistently go above and beyond and you can't help but smile when you see them.
RESPONSIBILITIES:
Greet every member and guest with enthusiasm and a smile
Tours potential members around the club with the goal of signing up the person for a membership
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handles members requests and concerns with a sense of urgency
Actively participates in ensuring the club is spotless
Signs members up for their startup sessions with Blink Personal Trainers
QUALIFICATIONS:
Enthusiastic, energetic, friendly and personable
Excellent verbal and written communication skills
World class customer service skills
Works hard, multi-tasks and a problem solver
Passion for the Blink brand
COMPENSATION AND BENEFITS:
Complimentary Blink Membership
**This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.** Compensation: $15.00 - $18.50 per hour
Fitness for Everybody...Everybody Blinks. We believe that exercise isn't just about looking good; it's also about how it makes you feel -- both in and out of the gym. We know that if we create an environment where you feel good, you will come more often and get the results you desire.
Blink Fitness launched in early 2011 and has continued to expand with both company and franchise locations across the US. Blink has aggressive expansion plans in the coming years with both corporate and franchise locations.
Blink is an exciting and dynamic business that is still in the start-up mode. We are a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done.
Are you a focused, self-motivated individual who loves fitness and people? The Blink team is full of passionate entrepreneurs, fitness fanatics, and inspiring artists who believe in creating healthier communities.
Given the positive response to our brand in the tri-state area, we plan on opening our clean and friendly gyms nationwide. We are always on the lookout for like-minded individuals looking to grow and handle our fast-paced, yet fun environment.
Blink Fitness - Upstate NY is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Blink Fitness Corporate.
Guest Service Agent - DoubleTree by Hilton Syracuse
Front Desk Clerk Job In East Syracuse, NY
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
The starting rate for this position is $16.00 per hour.
Front Desk Receptionist
Front Desk Clerk Job In Syracuse, NY
Menorah Park of Central New York is looking for a Per Diem/Part-time front desk receptionist. For over 112 years, Menorah Park has been committed to enriching the quality of life for older adults throughout Central New York. As a Receptionist, you will be the first point of contact for our company. You will welcome residents, family members and guests who visit the facility. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner. Some light bookkeeping required.
Responsibilities
* Greet and welcome residents & guests
* Answer, screen and forward incoming phone calls
* Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
* Provide basic and accurate information in-person and via phone/email
* Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
**Apply for Front Desk Receptionist**
Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.
Front Desk Coordinator
Front Desk Clerk Job In Syracuse, NY
Front Desk Coordinator #100 Syracuse, New York Job Summary and Responsibilities As a front desk coordinator, you are the first point of contact for visitors and clients, representing the face of Impel. Your primary responsibility is to ensure efficient and hospitable communication between individuals both within and outside the company. You will manage the front desk, handle incoming calls, manage incoming mail and package delivery, greet guests, and provide administrative support to various departments.
* Greet and welcome visitors with warmth and professionalism.
* Manage incoming calls, directing them to appropriate employees or departments.
* Maintain a tidy and organized reception/front lobby area.
* Assist guests with inquiries, providing information and guidance as needed.
* Provide general administrative support such as scheduling appointments, managing calendars, and handling correspondence.
* Assist with clerical tasks including photocopying, faxing, and filing.
* Coordinate mail distribution and courier services, including intake and delivery of incoming mail and packages to appropriate employees or departments.
* Serve as a communication hub, relaying messages and inquiries to relevant personnel, as needed.
* Communicate effectively with colleagues to ensure smooth operations.
* Address and resolve visitor and caller concerns promptly and effectively.
* Anticipate and proactively resolve potential issues to Maintain a positive environment.
Other
* Maintains confidentiality of work-related issues, records, and company information.
* Demonstrates a commitment to Diversity, Equity and inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating change.
Qualifications
* High school diploma or equivalent; additional certification in office management is a plus.
* Proven experience as a receptionist or in a customer service role.
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Ability to work well in fast-paced environments.
Compensation Statement Competitive in geographical markets, globally.
Night Auditor Job Description
Front Desk Clerk Job In Lee, NY
Learn about the key requirements, duties, responsibilities, and skills that should be in a night auditor . By , Mar 8, 2022 Lee-Shay Newton is an Editor and Copywriter at Betterteam. She has a background in journalism and specializes in HR and small business topics. Night auditors work night shifts at the front desks of hotels. They perform the duties of both an accountant and a front desk agent by bookkeeping and processing finances, as well as checking guests in or out and attending to their requests.
**Night Auditor Template**
We are looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.
**Night Auditor Responsibilities:**
* Keeping hotel financial records in order.
* Processing invoices, transactions, room charges, refunds, etc.
* Preparing and distributing employee checks.
* Verifying that all accounts are balanced and supported by documentation.
* Checking guests in and out of the hotel.
* Responding to guests' needs, requests, and complaints.
* Answering the phone and making reservations.
* Summarizing each night's operations and listing any follow-up tasks for management.
* Following End of Day procedures.
**Night Auditor Requirements:**
* High school diploma.
* Past experience in customer service or hospitality.
* Experience with accounting procedures and administrative tasks.
* Proficiency with computers.
* Analytical mind, with strong attention to detail and an affinity for numbers.
* Good organizational and time-management skills.
* Self-motivated, proactive work ethic.
* Strong aptitude for customer service.
Top 5 night auditor interview questions with detailed tips for both hiring managers and candidates. ****
Learn about the key requirements, duties, responsibilities, and skills that should be in a hotel front desk . ****
Learn about the key requirements, duties, responsibilities, and skills that should be in a hotel manager job description.
Guest Services Representative
Front Desk Clerk Job In Verona, NY
Starting Pay Rate: $17.00/hr
Swing shift available
Do you have a passion for delivering exceptional guest service? As a Guest Service Representative, you'll have the opportunity to assist guests with their inquiries about the TS Rewards programs and events, all while creating a warm and welcoming experience.
What we value:
Positivity
- Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities
- We offer a successful journey, including hands-on training and support to advance your career.
Empowerment
- We believe in our team members. With learning opportunities, career growth potential, and recognition of outstanding performance, we encourage our team to take pride in their work.
Why choose Turning Stone Resort Casino?
Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
What does a Guest Services Representative do?
Ensure guests receive exemplary service when assisting guests with the TS Rewards program or Event questions.
Provide efficient and friendly service while signing up guests for new TS Rewards cards, or processing ticket purchase transactions.
Maintain working knowledge of TS Rewards events, promotions, and player offers.
Maintain awareness of the Event Calendar, and seating configurations for each upcoming event.
Adhere to policies and procedures relating to all guest transactions.
To be successful as a Guest Service Representative, you'll need:
Experience within the performing arts, hospitality, ticketing, and box office operations.
Previous cash handling and credit card handling experience.
A High School Diploma or High School Equivalency Diploma.
Strong computer skills (both on desktop & mobile devices).
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
Veterinary Front Office Receptionist
Front Desk Clerk Job In Manlius, NY
Job DescriptionWhy You’ll Love this Veterinary Front Office Receptionist Job!
Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you!
At Manlius Veterinary Hospital, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality.
If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today!
Pay Range: $17-$20 / hour
Benefits:
Paid Time Off
Medical, Dental, Vision with a Health Savings Account*
Employee Assistant Program available 24 hours a day, 7 days a week*
Supplemental Life Insurance & AD&D Insurance*
401K Plan with Generous Employer Match
Maternity Leave *
Bereavement Leave
Life, Short Term, & Disability Insurance*
Discount Programs
Discounted Veterinary Care
On-Demand Pay Options
Referral Bonus
Career Enhancement Benefits:
The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*
Access to Zoetis Clinical & Professional Program and Events
Access to a multitude of VMG resources
*Indicates eligibility for Full-Time positions only
Responsibilities
Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints
Prepare invoices and estimates
Take payments and print receipts
Take digital photos of patients and send them along for use in FB
Maintain the printers, paper stock and toner cartridges
Manage and monitor Demandforce activities (appointment requests)
Manage InTouch Mobile text reminders
Monitor Facebook activities
Take phone messages and monitor the prescription/food order extension
Enter new clients/patients into the database and add scanned documents to patient histories
Explain CareCredit and guide clients through the process
Understand account payable and monthly statements
Manage end-of-day accounting
Call in written prescriptions to a pharmacy
Complete all relevant medical records entries for patients for which you’re responsible
Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary
Help monitor inventory, rotation and expiration dates and report needs as requested
Assist in ordering of food/supplies/medications as requested
Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.)
Required Skills
High School Diploma, GED, or suitable equivalent
At least one year experience preferred
Strong customer service skills
Ability to communicate effectively
Ability to lift up to 50 pounds
Basic math and writing skills
Basic understanding of the work we do/love animals
Be able to use and understand basic medical terms
Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior
Knowledge of computer software (Infinity and Office programs)
Night Auditor - Part Time - Hampton Inn Verona
Front Desk Clerk Job In Verona, NY
This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following Hilton high standards of quality to ensure guest satisfaction.
Performs the manager-on-duty role during 3rd shift.
Anticipates and responds to guests in a friendly and positive manner.
Responsible for providing the highest level of service.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
Understands and follows Hilton guest service recovery program.
Accountable for accurately balancing all revenue sources and completing daily financial reports.
Process no-show reservations, prepare financial reports for managerial review.
Close the financial day for the hotel.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
Hilton procedures when handling cash and processing financial transactions.
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
Produces required volume of work by planning, organizing and prioritizing work duties.
After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
Adheres to Hilton general work rules and department procedures. Attends all required department and hotel meetings.
Maintains a clean and safe work area in compliance with Hilton, local, state and federal regulations.
Follows all Hilton procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
Hiring Rate - $16-18 per hour
Other details
Job Family New Jobs
Pay Type Hourly
Min Hiring Rate $16.00
Max Hiring Rate $19.00
Part-Time Night Auditor - Hampton Inn Verona
Front Desk Clerk Job In Verona, NY
Verona, NY 13478, USA Req #1621 Wednesday, July 24, 2024 Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
*****MUST BE AVAILABLE TO WORK WEEKENDS*****
Salary - $16.25 per hour
Title:
Night Audit
Job Description:
Accurately balances all hotel income and expenses for the 24-hour hotel operating period
Typical Work Conditions:
Front desk and office
Equipment Used:
Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner
Qualifications:
* High school diploma or equivalent
* Fluent in English, reading and writing necessary
* Must have sound judgment and discretional skills and be able to work with little or no supervision
* Must be flexible in hours and days worked
* Must display very good organization and time management skills
* Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
* Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Essential Tasks:
* Balance all room revenue, F&B revenues and room expenses
* Balance all room and tax charges
* Performs all GSA functions as required
* May perform duties associated with Night Manager responsibilities
* Posting charges to guest accounts
* Processing payments from guests
* Selling and upselling rooms to “walk-in” customers
* Maintaining daily logs
* Balancing shift work and cash drawers
* Listening to or anticipating and responding to guest complaints.
* Use established greetings when answering the phone or meeting guests in person
* Promote, answer questions about, and enroll in Hilton's Honors program
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
**Other details**
* Job Family New Jobs
* Pay Type Hourly
* Min Hiring Rate $16.25
Night Auditor - Part time @ Marriott Downtown Syracuse
Front Desk Clerk Job In Syracuse, NY
We offer FREE parking, FREE staff meal, competitive Paid Time Off and we also offer Marriott discounts Worldwide for part time associates!
JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
ESSENTIAL JOB FUNCTIONS:
1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
2. Run audit reports/journals from the front office system, Point of Service and the computer.
3. Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
4. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
5. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
6. Comply with attendance rules and be available to work on a regular basis.
7. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
We are an equal opportunity employer
Front Desk Associate Early Mornings
Front Desk Clerk Job In Syracuse, NY
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don't miss a minute of the big game. They consistently go above and beyond and you can't help but smile when you see them.
RESPONSIBILITIES:
Greet every member and guest with enthusiasm and a smile
Tours potential members around the club with the goal of signing up the person for a membership
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handles members requests and concerns with a sense of urgency
Actively participates in ensuring the club is spotless
Signs members up for their startup sessions with Blink Personal Trainers
QUALIFICATIONS:
Enthusiastic, energetic, friendly and personable
Excellent verbal and written communication skills
World class customer service skills
Works hard, multi-tasks and a problem solver
Passion for the Blink brand
COMPENSATION AND BENEFITS:
Complimentary Blink Membership
**This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.** Compensation: $15.00 - $18.00 per hour
Fitness for Everybody...Everybody Blinks. We believe that exercise isn't just about looking good; it's also about how it makes you feel -- both in and out of the gym. We know that if we create an environment where you feel good, you will come more often and get the results you desire.
Blink Fitness launched in early 2011 and has continued to expand with both company and franchise locations across the US. Blink has aggressive expansion plans in the coming years with both corporate and franchise locations.
Blink is an exciting and dynamic business that is still in the start-up mode. We are a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done.
Are you a focused, self-motivated individual who loves fitness and people? The Blink team is full of passionate entrepreneurs, fitness fanatics, and inspiring artists who believe in creating healthier communities.
Given the positive response to our brand in the tri-state area, we plan on opening our clean and friendly gyms nationwide. We are always on the lookout for like-minded individuals looking to grow and handle our fast-paced, yet fun environment.
Blink Fitness - Upstate NY is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Blink Fitness Corporate.
Guest Service Representative Job Description
Front Desk Clerk Job In Lee, NY
Learn about the key requirements, duties, responsibilities, and skills that should be in a guest service representative . By , Mar 8, 2022 Lee-Shay Newton is an Editor and Copywriter at Betterteam. She has a background in journalism and specializes in HR and small business topics. Guest service representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters.
**Guest Service Representative Template**
We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
**Guest Service Representative Responsibilities:**
* Greeting guests upon arrival and making them feel welcomed.
* Administering check-ins and check-outs.
* Providing front desk services to guests.
* Assigning rooms and taking care of administrative duties.
* Delivering mail and messages.
* Processing guest payments.
* Coordinating with bell service and staff management.
* Being a source of information to guests on various matters such as transport and restaurant advice.
* Processing meal and beverage requests.
* Accommodating general and unique requests.
* Diffusing conflict or tense situations with guests.
**Guest Service Representative Requirements:**
* High school diploma or GED.
* 2+ years of customer service experience.
* Certificate or diploma in hospitality advantageous.
* Exceptional interpersonal skills.
* Excellent written and verbal communication.
* Good time management and organizational skills.
* Conflict resolution experience.
* Patience and good listening skills.
Top 5 guest service representative interview questions with detailed tips for both hiring managers and candidates. ****
Learn about the key requirements, duties, responsibilities, and skills that should be in a front desk clerk . ****
Learn about the key requirements, duties, responsibilities, and skills that should be in a front desk agent job description.