Admin Support Clerk - III
Front desk clerk job in Lake Mary, FL
Admin Support Clerk - III Duration: Contract This position is based in Lake Mary, FL, with a hybrid working model requiring onsite presence on Tuesday, Wednesday, and Thursday. The role involves ensuring accurate and timely resolution of Local Tax Notices for regulated and non-regulated companies. You will collaborate with a third-party provider for account setup changes and perform various activities such as data analysis, account maintenance, and tax reconciliation. Your work will directly impact financial results and ensure compliance with internal controls and external legislation.
Responsibilities:
Resolve inquiries from tax agencies concerning local withholding taxes.
Analyze local tax data and collaborate with finance functions to resolve tax issues promptly.
Maintain synchronization between the system of record and the third-party provider.
Support the processing of Cash Settled Stock Together Payouts.
Process requests for corrected W-2 forms (W-2C).
Manage and complete Monthly EVS Reporting.
Qualifications:
Bachelor's degree (Mandatory).
Three or more years of relevant work experience with multi-state and local taxes.
Experience working with state and local jurisdictions for tax account updates.
Proficiency in navigating third-party tax applications such as ADP and CIC+.
Experience with HRMS and Payroll processing systems, preferably PeopleSoft and/or Workday.
Intermediate Excel skills.
Preferred Skills:
Understanding of end-to-end Payroll functional processes and their integration with Payroll Tax processes.
Strong customer service skills, both verbal and written.
Good organizational, time management, and communication skills.
Ability to manage multiple functions simultaneously.
Willingness for flexible scheduling to meet processing demands.
Strong sense of urgency, proactive approach, and results-oriented mindset.
CPP or FPC certification.
Logistics:
Shift: Standard 9-5 PM. Weekend work may be required during Year-End.
Working Model: Hybrid.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $28 - $30
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Payroll Support Clerk
Front desk clerk job in Lake Mary, FL
Payroll Support Clerk - Payroll & Tax
Work Model: Hybrid - Onsite Tuesday, Wednesday, Thursday
Targeted Experience: 3-5 years
This role supports payroll and tax operations and has a direct impact on reported financial results while ensuring compliance with internal controls and external legislation. The Administrative Support Clerk will be responsible for the accurate and timely resolution of local tax notices for both regulated and non-regulated entities and will work closely with third-party tax providers on account updates and reconciliations.
Key Responsibilities
Resolve inquiries from tax agencies related to local withholding taxes
Analyze local tax data and collaborate with internal finance teams to ensure timely issue resolution
Work with third-party tax providers to maintain accurate account setups
Ensure synchronization between the system of record and third-party tax applications
Perform data analysis, account maintenance, and tax reconciliations
Support processing of Cash-Settled Stock Together payouts
Process corrected W-2 forms (W-2C) requests
Manage and complete Monthly EVS reporting
Education / Certifications
Bachelor's Degree (required)
Mandatory - Must Have Skills
(Top required skills with experience expectations)
Multi-State & Local Tax Experience
3+ years of experience handling multi-state and local payroll taxes
Tax Agency & Jurisdiction Coordination
Experience working directly with state and local jurisdictions for tax account setup and updates
Third-Party Tax Applications
Hands-on experience navigating third-party tax tools (e.g., ADP CIC)
HRMS & Payroll Systems
Experience with payroll processing and HRMS systems; PeopleSoft and/or Workday preferred
Excel Proficiency
Intermediate Excel skills (data analysis, reconciliations, reporting)
Nice to Have
Understanding of end-to-end Payroll processes and Payroll Tax integrations
Strong verbal and written customer service skills
Excellent organizational, time management, and communication skills
Ability to manage multiple tasks simultaneously in a deadline-driven environment
Flexibility in scheduling to meet processing demands
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Short/Long Term Disability and Critical Care/Illness Protection
Life Insurance and Retirement Plans
Employee Assistance Program
With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Front Desk
Front desk clerk job in Orlando, FL
Greeting patients as they walk in/checking them in and out of the system
Answering phone calls in a professional and pleasant manner
Transferring calls and taking messages accordingly
Entering patient information in the system
Assisting administrative and managerial staff with a variety of clerical duties as needed
CUSTOMER CARE CLERK - Evergreen
Front desk clerk job in Kissimmee, FL
JOB SUMMARY/ DESCRIPTION
The Osceola County Comptroller & Clerk of Circuit Court is looking to hire a highly motivated individual willing to grow and develop within a fast-paced environment driven by a culture of service. We are looking for individuals with the ability to interact with clients through accurately processing payments and performing clerical functions.
DUTIES & RESPONSIBILITIES:
Deliver best-in-class service experiences virtually or in person.
Ensure payments are accurately processed
Reconcile cash transactions
Input data into multiple system applications/software
Perform other duties as assigned
SKILLS & ABILITIES:
Type 35 wpm
Computer skills and knowledge of software applications.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Time management and organizational skills.
Bilingual (preferred)
MINIMUM QUALIFICATIONS:
HS Diploma or equivalent, some college preferred.
Valid Florida Drivers License
Must be at least 18 years of age to be considered for this role
Must be a U.S. citizen
PHYSICAL REQUIREMENTS:
Sitting for long periods of time
Talking, hearing, seeing, and repetitive motion
Must be able to lift up to 20 lbs
Monday - Friday 8:00am - 5:00pm
Full-time
An Equal Opportunity Employer / ADA / Veteran's Preference
The Clerk of the Circuit Court and County Comptroller does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, gender identity, sexual orientation, pregnancy, genetic information, veteran status, mental or physical disability or any other category protected by law in employment or the provision of services.
Auto-ApplyFront Desk Agent
Front desk clerk job in Kissimmee, FL
Job DescriptionNow Hiring: Front Desk Associate | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!
We're currently seeking a Front Desk Associate to join our resort team at Vacation Village at Parkway. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
Location: Vacation Village at Parkway
Address: 2975 Arabian Nights Blvd, Kissimmee, FL 34747
Pay Rate: $16/hr
Shifts: AM and PM Shifts, includes a weekend shift
What You'll Do:
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
What We're Looking For:
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Previous hospitality or customer service experience is a plus
Flexibility to work evenings, weekends and holidays as needed
Why Join Us?
Work in a welcoming, team-oriented resort environment
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team?
Apply today and start your next adventure with us!
Front Desk Agent
Front desk clerk job in Kissimmee, FL
Front Desk Associates are the “FACE” of our Hotel. You are serving guest at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following Jiten Hotel Managements standards and that of your Brand Standards of the Responsibilities, Guidelines and procedures below and in your companies' handbook.
Responsibilities
Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Provide the highest quality of service to the customer at all times.
Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings.
Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations.
Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Communicate with incoming shift by logging pertinent information in the Pass On Log.
Ensure that all cash, check, and misc. departments are in balance at the end of each shift.
Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid.
Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel.
Receive and transmit mail, phone and written messages for guests on a confidential basis.
Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions.
Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures.
Handle special service requests including securing of guest valuables in safety deposit boxes.
Be very knowledgeable of the hotels brand priority members program.
Have thorough knowledge of emergency procedures
Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department.
Be able to move luggage or packages weighing up to 30 pounds
Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
Other duties, as assigned, which the employee is capable of performing.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to your work schedule.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
QUALIFICATIONS
• High school diploma or GED required; however post high school education or training preferred
• Requires standing to a significant degree
• Excellent customer service focus
• Pleasant, professional, and helpful demeanor
• Able to work a flexible schedule that will include nights, weekends, and holidays
Auto-ApplyFront Desk Agent - Embassy Suites by Hilton Orlando LBV South
Front desk clerk job in Kissimmee, FL
We are currently accepting applications for an energetic, experienced Front Desk Agent to join the team here at Embassy Suites Orlando Lake Buena Vista South. Our award-winning property is 300 suites with 40,000 sq. ft. of meeting, pre-function, and event space. We have a well-tenured management team, which runs this very busy hotel and convention center in an exceptional manner with high standards, expectations, and strong results orientation.
Scope of Position
The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and provide information to guests, as well as visitor inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and always demonstrate professional courtesy.
Position Requirements
* One (1) year experience in a Hotel Front Desk position.
* Outstanding guest service skills.
* Able to handle a multitude of tasks in an ever-changing environment.
* Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests and members.
* Experience with cash handling, including but not limited to guidelines set forth regarding PCI Compliance.
Primary Responsibilities
* To be friendly, courteous, and helpful to all individuals, both guest and non-guest.
* To look after the wellbeing of every guest and take personal responsibility in solving the guest's problems - to ensure a memorable experience.
* To be able to check-in and checkout guests in a timely, accurate and courteous manner.
* To command a good working knowledge of the OnQ system.
* To command a working knowledge of the rates, size, layout, bed types and special features of all guest suites.
* To command a working knowledge of all special rates/packages - requirements, restrictions, special arrangements, services/amenities included.
* To command a working knowledge of all daily report that needs to be completed.
* To be aware and familiar with all VIPs, meetings, functions, and conventions in the hotel.
* To be familiar with the departments in the hotel- their functions.
* To acquire in-depth knowledge of Hotel services/facilities and major attractions in the vicinity and Orlando area.
* To learn and practice proper telephone procedures - how to answer phones, place calls, or transfer calls.
* Be able to work different shifts and/or functions to accommodate business demands.
* Follow standard operating procedures and adhere to rules and regulation of the Front Desk and the Hotel.
* To be familiar with the handling of guest mail, messages, and/or packages.
* To be familiar with the Safe Deposit Box policies and procedures.
* To assume any additional responsibilities as assigned by the Front Office Manager and Assistant Front Office Manager.
* To keep a positive attitude and seek pleasure out of assisting others.
* Maintains and adheres to our company values.
* Adhere to company cash handling policies.
Education
* High school diploma or GED or degree in Hospitality related major.
Skills and Abilities
* Able to communicate in the English language. Second language is a plus.
* Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
* Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
* Proficient in OnQ (or similar program).
Physical Requirements
* On a continuous basis, stand at a desk for long periods of time in front of a computer screen.Also requires walking/reaching and bending throughout shift.
* Must be physically fit to lift, pull, and push items up to 50 pounds.
The statement in this job descriptions are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Luxury Residential Front Desk Agent - Weekly Pay!
Front desk clerk job in Orlando, FL
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
This is a part-time position, with a pay rate of $16 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must!
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
The position currently pays $16 per hour, as stated in this ad; however, its historical pay rate has been $15-$16 per hour.
Front Desk Agent - SpringHill Suites at FLAMINGO CROSSINGS
Front desk clerk job in Winter Garden, FL
Front Desk Agent
Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
The Benefits of Being Part of OUR Family:
* Medical, Dental and Vision coverage
* Life Insurance
* Paid personal time off
* Leadership and Management Training Programs
* 401K Retirement Plan
* A PATH for your future!
* Discounted room rates
* A FUN PLACE TO WORK
* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest's native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Van Driver associates when needed.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Standing, bending, and stooping may be required.
NOTICE:
The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Front Desk Agent
Front desk clerk job in Winter Garden, FL
Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
DUTIES & RESPONSIBILITIES
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Front Desk Agent (part-time)
Front desk clerk job in Orlando, FL
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.
Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
Enriched Lifestyle: Enjoy a balanced lifestyle with paid time off and holidays, giving you time to recharge and celebrate with loved ones.
Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.
As a member of the Aloft Lake Nona team, you'll also benefit from:
Community Activities: Join our community outreach activities and give to our local communinity with organizations like the Ronald McDonald House of Charities, the American Cancer Society, etc.
Culinary Delights: Indulge in discounts at Tavistock Restaurants, savoring culinary experiences at exceptional value.
Complimentary, Convenience, and Comfort: Receive team member uniforms, and complimentary parking, ensuring convenience and comfort during your workday.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
#LI-onsite
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience minimum of one year passionately providing service to others and assisting them with creating authentic travel experiences in a hotel setting required.
People Person. The best part of serving others is creating guest experiences that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Auto-ApplyFront Desk Agent
Front desk clerk job in Orlando, FL
LaQuinta Orlando Convention Center
8504 Universal Blvd
Benefits include:
Great starting rate and flexible scheduling
Up to 15 PTO Days (Paid Time Off) in the first year
Part-time positions
Hotel Discounts
Employee Appreciation
Introduction:
We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Handle guest check-ins and check-outs, including verifying reservation details and collecting payment
Answer and route calls, including taking messages and transferring calls as needed
Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records
Ensure that the front desk area is clean and organized at all times
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Other duties as assigned
Qualifications:
Minimum of 1 year of experience as a front desk clerk or in a customer service role
Strong communication and customer service skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Fluency in English is required; additional language skills are a plus
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance; Full-Time
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
Front Desk Agent - Caribe Royale Orlando Hotel
Front desk clerk job in Orlando, FL
The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and provide information to guests, as well as visitor inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and always demonstrate professional courtesy.
Position Requirements
Professional demeanor appropriate for a AAA 4-Diamond Resort.
One (1) year experience in a Hotel or Resort Front Desk position.
Outstanding guest service skills.
Able to handle a multitude of tasks in an ever-changing environment.
Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests and members.
Experience with cash handling, including but not limited to guidelines set forth regarding PCI Compliance.
Responsibilities
Approach all encounters with guests, employees, and members in a professional and personalized manner.
Responsible for providing prompt yet personal service at times of check-in & check-out.
Assist management in applying credit and guest billing policies.
Resolve all guest concerns to conclusion including working with other departments to ensure guest satisfaction.
Always maintain a professional and high-quality service-oriented environment.
Maintain the confidentiality of all guest and member information and pertinent resort data, as well as the security of high-profile guests or members in accordance with the Caribe Royale Orlando Hotel standards.
Understand and communicate promotions and enhancements effectively with Associates and guests.
Build rapport with VIPs and distinguished visitors, follow up calls, encourage feedback throughout guests' stay.
Offer to handle special arrangements during guest stays; coordinate future visits.
Maintain database of guest preferences and special dates.
Actively participate in training and continuing education related to the Front Desk.
Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors.
Perform any other reasonable duties as required by management.
Education
High school diploma or GED or degree in Hospitality related major.
Skills and Abilities
Able to communicate in the English language. Second language is a plus.
Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
Proficient in Opera, Nuvola, Runtriz (or similar programs).
Physical Requirements
On a continuous basis, stand at a desk for long periods of time in front of a computer screen.
Also requires walking/reaching and bending throughout shift.
Must be physically fit to lift, pull, and push items up to 50 pounds.
Front Desk Agent
Front desk clerk job in Orlando, FL
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyFront Desk Agent
Front desk clerk job in Orlando, FL
As a Front Desk Agent, you are the face of Banana Bay-welcoming guests, handling check-in/out, answering questions, and resolving issues with warmth and efficiency. You'll ensure accurate billing, maintain key and cash controls, and deliver a smooth, memorable arrival-to-departure experience.
Key Responsibilities
* Guest Service: Greet every guest with genuine hospitality; manage check-in/out, room assignments, and special requests/VIPs.
* Accuracy & Controls: Verify payment/ID, process authorizations, maintain folio accuracy, and follow cash-handling, PCI, and key-control procedures.
* Communication: Answer phones and messages promptly; coordinate with Housekeeping and Engineering for room readiness and service recovery.
* Problem Solving: Resolve concerns quickly and professionally; escalate when needed; document incidents and follow up.
* Upselling & Revenue: Recommend upgrades and amenities; promote property offerings and local experiences.
* Technology: Operate PMS/POS/payment terminals and other front office systems; complete end-of-shift reports.
* Standards & Safety: Uphold brand/service standards, privacy, ADA, and safety policies; maintain a clean, welcoming lobby and work area.
* Team Support: Assist Night Audit/other departments as needed; complete daily side work and checklists.
Benefits We Offer:
* Competitive Salary: A comprehensive and competitive compensation package.
* Performance Bonuses: Based on company and individual performance.
* Health Benefits: Full medical, dental, and vision coverage.
* Retirement Savings: 401(k) plan with company match to help secure your financial future.
* Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
* Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
* Employee Discounts: Discounts on hotel stays and services across PHM properties.
* Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
* Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.
Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):
PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.
Front Desk agent
Front desk clerk job in Orlando, FL
, Permanent Front Desk Agent Crewxperts is a leading hospitality staffing company based in Orlando, FL. We specialize in providing top-notch staffing solutions to hotels, resorts, and other hospitality establishments. Our team of experienced professionals is dedicated to delivering exceptional service and creating memorable experiences for our clients and their guests.
Position Overview:
As a Front Desk Agent, you will be the first point of contact for guests at our client's establishment. You will be responsible for providing a warm and welcoming experience to all guests, handling their inquiries, and ensuring their needs are met during their stay.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring all necessary information is collected and accurately entered into the system
- Handle guest inquiries and provide information about the hotel, its services, and local attractions
- Assist guests with reservations, room changes, and other requests
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure a smooth and seamless guest experience
- Handle guest complaints and resolve issues in a timely and efficient manner
- Follow all safety and security procedures to maintain a safe environment for guests and employees
- Perform other duties as assigned by the Front Office Manager or Supervisor
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using computer systems and software
- Knowledge of local attractions and events is a plus
- Must be able to work flexible hours, including weekends and holidays
- Must be able to stand for extended periods and lift up to 25 pounds
Why Work with Us:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Dynamic and supportive work environment
- Training and development programs to enhance your skills and knowledge
- Employee discounts at partner hotels and resorts
- Fun team-building activities and events
If you are a customer service-oriented individual with a passion for the hospitality industry, we would love to hear from you! Apply now to join our team at Crewxperts and be a part of creating unforgettable experiences for our guests.
Front Desk Receptionist
Front desk clerk job in Clermont, FL
Join Our Team as a Front Desk Receptionist - with Growth Potential to Lead Front Desk! Toyota of Clermont - Conveniently Located Off Highway 50
Are you an energetic, customer-focused professional who thrives in a fast-paced environment? Toyota of Clermont is looking for a polished and personable Front Desk Receptionist to be the welcoming face and voice of our dealership.
If you're motivated, organized, and excited about the possibility of advancing into a Lead Front Desk position, we want to hear from you!
What We Offer:
Competitive salary
Full benefits package (medical, dental, vision, PTO, etc.)
Supportive and team-oriented work environment
Career growth opportunity to advance into a Lead Front Desk role
Professional training and development
Stable, reputable dealership with high customer traffic
Job Responsibilities:
Professionally answer and manage multiple phone lines with a warm, courteous attitude.
Greet customers as they arrive and create a welcoming first impression.
Perform accurate and timely data entry.
Support additional administrative tasks as needed to keep the front desk running smoothly.
Demonstrate leadership qualities that may lead to a Lead Front Desk role.
Requirements:
1-2 years of Receptionist or front desk experience.
Strong verbal communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent attention to detail and organizational skills.
Flexibility with scheduling.
Outstanding phone etiquette and customer service abilities.
Comfortable working with a multi-line phone system.
Professional appearance and a friendly, courteous demeanor.
Bilingual preferred (English/Spanish a plus!).
Competencies:
Self-starter with a proactive mindset.
Commitment to delivering exceptional service to customers and team members.
Ability to communicate clearly and collaborate in a team environment.
Skilled at multitasking and staying organized under pressure.
Leadership potential for future Lead Front Desk opportunities.
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
Auto-ApplyGuest Service Agent - Hotel Front Desk Agent (FT)
Front desk clerk job in Winter Haven, FL
Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
As a member of the Front Desk Team your responsibilities will include:
Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
Education & Experience:
High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel preferred.
Basic computer skills required.
Must be able to work flexible schedule.
Must be able to work weekends.
EOE
Front Desk Agent - Caribe Royale Orlando Hotel
Front desk clerk job in Orlando, FL
The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and provide information to guests, as well as visitor inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and always demonstrate professional courtesy.
Position Requirements
* Professional demeanor appropriate for a AAA 4-Diamond Resort.
* One (1) year experience in a Hotel or Resort Front Desk position.
* Outstanding guest service skills.
* Able to handle a multitude of tasks in an ever-changing environment.
* Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests and members.
* Experience with cash handling, including but not limited to guidelines set forth regarding PCI Compliance.
Responsibilities
* Approach all encounters with guests, employees, and members in a professional and personalized manner.
* Responsible for providing prompt yet personal service at times of check-in & check-out.
* Assist management in applying credit and guest billing policies.
* Resolve all guest concerns to conclusion including working with other departments to ensure guest satisfaction.
* Always maintain a professional and high-quality service-oriented environment.
* Maintain the confidentiality of all guest and member information and pertinent resort data, as well as the security of high-profile guests or members in accordance with the Caribe Royale Orlando Hotel standards.
* Understand and communicate promotions and enhancements effectively with Associates and guests.
* Build rapport with VIPs and distinguished visitors, follow up calls, encourage feedback throughout guests' stay.
* Offer to handle special arrangements during guest stays; coordinate future visits.
* Maintain database of guest preferences and special dates.
* Actively participate in training and continuing education related to the Front Desk.
* Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors.
* Perform any other reasonable duties as required by management.
Education
* High school diploma or GED or degree in Hospitality related major.
Skills and Abilities
* Able to communicate in the English language. Second language is a plus.
* Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
* Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
* Proficient in Opera, Nuvola, Runtriz (or similar programs).
Physical Requirements
* On a continuous basis, stand at a desk for long periods of time in front of a computer screen.
* Also requires walking/reaching and bending throughout shift.
* Must be physically fit to lift, pull, and push items up to 50 pounds.
Front Desk Agent/PBX Operator | Full-Time
Front desk clerk job in Orlando, FL
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Job Description
To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.
Responsibilities
To be thoroughly acquainted with all check-in procedures and policies.
To be thoroughly acquainted with all check-out procedures and policies.
To be thoroughly acquainted with the AM and PM checklist.
Be familiar with the Phone and Alarm System in the PBX department.
To be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios.
Be familiar with all systems and equipments as related to the Front Desk.
Be familiar with all hotel rate plans and rate codes.
Be familiar with all hotel amenities (Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program).
Be familiar with all hotel facilities (F&B outlets, Business Center, Gift Shop, Fitness Center, Spa, Recreation, Leadbetter Academy, and Golf Club).
To be familiar with the inter-relationship between the different departments (PBX, Guest Service, Housekeeping, F&B outlets, Gift shop, and Purchasing).
Understand and perform cash handling processes.
Understand the importance of our Medallia scores.
Understand all Moments of Service for PBX, Guest Services and Front Desk.
Maintain 4-Star/4-Diamond Standards of guest service.
Qualifications
Qualifications:
Attain a high propensity for customer service.
Previous cash handling experience.
Physical Requirements:
Ability to stand for prolonged periods of time.
Working Environment:
Interior of hotel.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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