Front Office Associate
Front desk clerk job in Anderson, IN
Nmble Medical has partnered with a leading pediatric dental practice dedicated to providing exceptional oral healthcare in a fun, caring, and comfortable environment for children. We believe in creating a positive experience for every family that walks through our doors, and our team is the key to making that happen. We are seeking a dynamic and experienced Front Office Manager to join our team and help us maintain our high standards of patient care and operational excellence.
Key Responsibilities
Assist in managing, training, and mentoring front office staff, including receptionists and scheduling coordinators. Foster a positive and collaborative team environment.
Serve as a point of contact for patient inquiries, concerns, and feedback. Ensure a warm, welcoming, and professional atmosphere for all patients and their families.
Oversee the patient scheduling system to optimize schedules. Manage and troubleshoot scheduling conflicts, cancellations, and no-shows.
Assist with verifying patient insurance coverage, processing claims, and managing patient accounts. Handle financial arrangements and ensure accurate billing procedures.
Maintain and organize patient records in compliance with HIPAA regulations.
Identify opportunities to improve front office workflows and efficiency. Develop and implement protocols to enhance the patient experience and operational effectiveness.
Generate and analyze reports on key performance indicators.
Qualifications
Minimum of 3-5 years of experience in a dental or medical office setting.
Strong knowledge of dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
Familiarity with dental insurance plans, billing codes (CDT), and claims processing.
Excellent communication, interpersonal, and problem-solving skills.
Proven ability to lead and motivate a team.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
A friendly, patient, and professional demeanor, especially when interacting with children and parents.
The Front Office Manager will work closely with the Practice Manager to oversee the day-to-day administrative and front office operations of the practice. This role is crucial in ensuring a seamless patient experience from scheduling to check out. The ideal candidate will be a highly organized, detail-oriented leader with excellent communication skills and a passion for working with children and their families.
Mobile Office Associate
Front desk clerk job in Indianapolis, IN
We are seeking a highly organized, adaptable, and service-oriented Mobile Associate to support multiple client sites. In this role, you will travel between locations to provide coverage in mail, copy/print, office services, hospitality, conference room, and front desk operations. Your flexibility, professionalism, and customer service excellence will ensure seamless daily operations wherever you are assigned.
Shift: Varies, to cover absences. 8hr shifts to vary between 7am - 6pm
Responsibilities
Provide coverage for office services including mail distribution, shipping/receiving, supply management, and copy/print production.
Support hospitality operations such as meeting room setups, catering coordination, and maintaining conference rooms to company standards.
Deliver front desk and reception services, including greeting guests, managing access, and handling inquiries with professionalism.
Quickly adapt to new environments and workflows, ensuring smooth integration into each team.
Maintain strong communication with the Workforce Management team regarding schedule, travel, and site updates.
Demonstrate proactive problem-solving and attention to detail in all assigned tasks.
Represent the company with a polished, client-first approach at every site.
Qualifications
High school diploma or equivalent; college degree preferred.
Minimum 1 year of experience in office services, hospitality, mailroom, or administrative support.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly.
Excellent communication, interpersonal, and multitasking skills.
Reliable transportation and valid driver's license required.
Ability to lift up to 50 lbs and perform physical tasks as needed.
Professional appearance, strong work ethic, and commitment to exceptional service.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
LTC Customer Service Data Entry Tech I 11am to 8pm
Front desk clerk job in Fishers, IN
To perform duties of pharmacy technician within the confines of WB policies and procedures, ACHC standards, state laws of Indiana, and pharmacy board directives and regulations, pursuant to the assignment and direction of the pharmacy technician
supervisor and/or the pharmacist in charge.
Important tasks:
Answering phones
Entering prescriptions
Triaging incoming documents
Accepting faxes
Helping customers on the phone
Hours: 11am to 8pm.
As a pharmacy technician for WB, you will positively impact the health and lives of others. You will work in an environment that provides a full cycle of services to make customers for life. We value the relationships with our customers and take important measures and precautions to ensure that their healthcare needs are met with quality and professionalism.
We believe that offering a robust line of benefits supports our employee's desire to have a more fulfilling career with WB. Our benefits ensures your ability to continuously grow, stay healthy, and keep a balance between work and home.
WB Benefits:
Competitive Wages
Health - HDHP and PPO Plans
Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit
Dental
Vision
Infertility Treatment - Combined family maximum of $10,000 per lifetime
Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
Aflac Supplemental Plans
Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
Annual Wellness Screening and Incentive
401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
Employer Provided Life Insurance - $10,000 Benefit
Christmas Club
Daviess County YMCA - 10% Employee Discount
Employee Referral Bonus Program - $1,000 after 90 days of employment
Annual Fitness Reimbursement Program - Up to $100 annually
6 Paid Holidays
1 Floating Holiday - after 90 days of employment
Employee Discount - 30% Discount on Over the Counter Products
Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.
If you share these beliefs, don't wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.
Front Desk Agent - Courtyard Kokomo
Front desk clerk job in Kokomo, IN
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
Auto-ApplyOrder Entry Clerk
Front desk clerk job in Indianapolis, IN
GENERAL PURPOSE OF JOB:
The Order Entry Clerk - Equipment is responsible for the administrative support of spare parts and dimer order entry and serves as both a resource and back-up to equipment customer service. Responsibilities of this position include electronic data entry of customer spare parts and dimer orders, answering and responding to customer spare parts and dimer inquiries, directing callers to appropriate personnel and general administrative support.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
· Performs various administrative functions required to process and expedite sales orders, including entering both external and inter-company spare parts and dimer orders within Company ERP system, completing PO review, providing customer status updates, and coordinating returns and credits.
· Prepares quotes for external and inter-company spare parts and dimer.
· Follows SCS procedures for processing credit card orders.
· Promptly answers customer correspondence and requests via phone and e-mail.
· Prepares routine professional correspondence with customers via e-mail and letters as required.
· Responsible for daily/monthly/yearly filing of applicable equipment and dimer orders.
· Highlights any noticeable changes to spare parts costs in the system and communicates these to Customer Service Representative and Equipment Product Manager for new pricing discussions.
· Responsible for preparing & tracking activity/product metrics that may include charts, graphs and/or spreadsheets for monthly reporting.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
· Ability to champion customer needs and respond to challenging customers and situations promptly and professionally.
· Serves as back-up to Equipment Customer Service Representative in entering SCS equipment orders for both external and intercompany customers and, responding/supporting customer inquiries.
· May assist SCS administrative team with 1-2 hours of front desk support.
· Adheres to plant and corporate safety policies.
· May assist in other areas or perform other duties as required by fluctuating business needs.
EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required; Associates Degree preferred. 1-3 years of high volume data entry and customer support experience required. Strong demonstrated expertise with Windows applications (Word, Excel) required; familiarity with ERP Systems preferred.
BASIC SKILLS:
· Detail-oriented individual with a high level of accuracy and timeliness.
· Self-starter with excellent written and oral communications skills.
· Must be adaptable to working in fast-paced environment and adhere to deadlines.
· Must be well-organized and have the ability to prioritize workload.
· Ability to read, write and follow written or verbal instructions.
· Ability to interact professionally with customers, vendors and all layers of the organization.
· Must work exceptionally well in a team environment to best support customer requirements.
· Must possess strong customer service skills.
· Excellent typing and numeric key entry skills.
· Ability to work periodic overtime as required.
Front Desk Agent
Front desk clerk job in Indianapolis, IN
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Hotel Desk Clerk
Front desk clerk job in Indianapolis, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Our Hotel Desk Clerk makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk, you will:
Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
To be a successful Hotel Desk Clerk, you need:
A professional demeanor
A warm and welcoming personality and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable people on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Auto-ApplyHotel Desk Clerk
Front desk clerk job in Speedway, IN
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.
Benefits Offered:
Incentives $
Employee Referral Program $
Paid Time Off
Paid Vacation (Full-Time)
Merit Increase $
401k with Employer Contribution (Full-Time)
Medical, Dental, Vision (Full-Time)
Life Insurance (Full-Time)
Long-term/Short-term Disability (Full-Time)
Accident (Full-Time)
Critical Illness (Full-Time)
Cross-training Opportunities
Hotel Room Discounts
Schedule:
Flexible Shifts Available
-Morning/Evening/Night
-Weekends
-Full-Time/Part-Time
Our Hotel Desk Clerks makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Hotel Desk Clerk, you will:
Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
Respond to and resolve guest requests
Secure payments, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities, and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Maintain confidentiality of all guests, proprietary information
Communicate any emergency, lost item, or theft to proper staff and/or authorities
Report maintenance problems, accidents, and safety hazards
Keep contingency lists in case of emergency and communicate and necessary messages
Protect company assets
Comply with all quality assurance expectations
To be a successful Hotel Desk Clerk, you need:
A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others.
Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message at the right time.
Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Be direct yet tactful and considerate of the audience.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Maintain awareness of undesirable persons on premises.
Clean professional appearance.
Perform other reasonable job duties as requested by Supervisors.
Minimum Requirements:
The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
Auto-ApplyFront Desk Agent
Front desk clerk job in Indianapolis, IN
Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.
Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.
Job Description
$17 per hour plus free parking!
For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other!
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk clerk job in Indianapolis, IN
Job Description
We are seeking a friendly and professional Front Desk Agent to join our team at Schahet Hotels in Indianapolis, Indiana. As a Front Desk Agent, you will be the first point of contact for our guests and responsible for providing exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for hospitality.
Compensation & Benefits:
This is a full-time, salaried position with a competitive compensation package of $14 to $16 per hour, paid biweekly. In addition, we offer excellent benefits including health insurance, 401(k) matching, paid time off, and employee discounts at any of our hotel locations.
Responsibilities:
- Greet and check-in guests in a friendly and efficient manner
- Answer phone calls and make reservations for guests
- Respond to guest inquiries, requests, and complaints in a timely and professional manner
- Register guests and assign rooms
- Process payments and balance cash drawers
- Maintain accurate guest records
- Monitor and ensure the security of the property
- Assist with housekeeping and maintenance requests
- Coordinate with other departments to ensure guest satisfaction
- Maintain a neat and organized front desk area
- Follow all company policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication, interpersonal, and problem-solving skills
- Ability to multitask and work under pressure
- Proficient in computer systems and software
- Availability to work weekends and holidays
- Must be able to stand for long periods of time and lift up to 25 lbs
- Must have a positive and outgoing personality
EEOC statement:
Schahet Hotels is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
Front Desk Agent- Courtyard by Marriott
Front desk clerk job in Indianapolis, IN
Job Description
SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
PRIMARY DUTIES AND ACCOUNTABILITIES
Room Assignments, Changes, and Issues
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues.
Guest Service
Offers guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.
SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE
High School Diploma or GED required.
Previous front desk experience is highly preferred.
Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
May be required to stand for an extended period of time.
Able to work holidays and weekends (Saturday and Sunday)
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Evening shift
Holidays
Morning shift
Weekends
Experience:
hotel front desk: 1 year (Preferred)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person
If offered, employment is contingent on cleared Background check.
Front Desk Attendant
Front desk clerk job in Lafayette, IN
Job DescriptionFront Desk Attendant
Position Type: Part Time
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play.
Job Summary:
Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment.
Key Responsibilities:
• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety-focused, top customer service attitude at all times
Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
APPLY NOW!
Front Desk Agent
Front desk clerk job in Fishers, IN
Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE!
Apply NOW! Look Forward to meeting you!
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Front Desk Agent
Front desk clerk job in Indianapolis, IN
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
CLINIC FRONT DESK - CHECK OUT
Front desk clerk job in Fishers, IN
Job Description
The Clinic Front Desk is responsible for scheduling, coordinating, and rescheduling the patient's appointments accurately. This individual collects and post payments and guides patients to additional internal locations required for additional testing or referrals. Individuals in this position ensures financial obligations for patient care are complete and updated prior to the patient leaving the clinic. This individual will be responsible for maintaining and balancing a cash box. Cross-training with registration and greeter position is required.
Type: Full Time
Location: Fishers, IN office
Schedule: M-F 8:00 am - 5:00 pm
Responsibilities:
Schedules, coordinates, and reschedules patients' appointments accurately and relays necessary messages to clinical staff.
Answers questions regarding patient appointments and schedules additional appointments, such as follow-ups, as necessary.
Ensures accurate scanning of forms, fee slips, and paperwork into the patient record.
Receives and applies payments from patients and issues receipts for services, and reconciles daily cash ensuring balancing accuracy and troubleshooting differences as needed.
Places a high priority on and maintains strict confidentiality in all situations.
Participates in professional development activities and maintains applicable professional affiliations and certifications as required.
Attends and participates in required organizational meetings and committees as requested.
Perform additional related duties as assigned.
Education, Experience and Certification/License Requirements:
Minimum high school diploma or GED required. At least one year of previous administrative or secretarial experience is required. Knowledge of medical terminology and experience with processing insurance preferred. Previous experience working in a medical office setting preferred.
Working conditions / Physical Demands:
Standard work environment is an office setting. Work requires sitting for long periods of time. Position requires viewing and typing on a computer for long periods. Occasionally bending, lifting, and reaching required dealing with files, paper, supplies, etc., including lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment (computer, telephone, copier, etc.) regularly. Vision must be correctable to 20/20. Hearing must be in the normal range for telephone contacts and to interact directly with employees. Regularly interacts with the staff, physicians, and the public, which may involve dealing with angry or upset people.
AM Front Desk Agent
Front desk clerk job in Indianapolis, IN
General Hotels Corporation has an immediate opening for an AM Front Desk Agent to join our hotel team at Homewood Suites by Hilton - Keystone Crossing! The AM Front Desk Agent works 7am-3pm and is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including:
Greeting guests as they arrive at the hotel
Checking guests in and out of the hotel
Answering phone calls and responding to emails
Assisting guests with any questions or concerns they may have
Maintaining accurate records of guest information and room assignments
Handling cash and credit card transactions
Providing information about hotel amenities and local attractions
Ensuring that the front desk area is clean and organized
The ideal candidate for this position will possess the following skills:
Excellent customer service skills
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy
Ability to work well under pressure
Proficiency in using hotel front desk software and equipment
Basic math skills
Flexibility to work different shifts, including weekends and holidays
Benefits include:
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
Front Desk Agent
Front desk clerk job in Carmel, IN
Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
Company Blurb
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent
Front desk clerk job in Carmel, IN
Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career.
At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!
Job Description
Completes check in/out procedure with guests while ensuring it is more than a transaction.
Ensures proper billing of accounts
Helps directs guests around hotel and local area
Is a point of contact for all guest requests, complaints, issues, and recovery
Qualifications
Must have an outgoing personality and able to maintain a smile in you voice.
Must be able to multi task by talking with guests and utilizing computer at the same time
Background in Hospitality preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.
Front Desk Agent
Front desk clerk job in Carmel, IN
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers…we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent!
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security & liability measures to protect the assets of the hotel and the Company.
BENEFITS:
Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
Maintain professional dress and conduct at all times.
Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. Follow Brand standards including brand loyalty programs.
Provide information about our hotel, available rooms, rates and amenities
Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
Inform customers about payment methods and verify that I.D. and payments method match
Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
Maintain cash bank per policy guidelines. Comply with all accounting procedures.
Consistently adhere to uniform, grooming and appearance standards.
Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
Maintain knowledge of standards and company policies
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
Understand and operate front office telephone and computer systems.
Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
Must be able to work flexible work hours/schedule.
Performs other duties and responsibilities as requested.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
Previous experience as a hotel Front Desk Agent preferred
Must have excellent communication and organizational skills
Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
Must be familiar with a computer and be able to type using a computer keyboard
Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
Ability to apply commonsense understanding to carry out instructions given
Ability to comply in standardized situations with only occasional or no variables
Ability to work flexible shifts
Must have excellent customer service skills
Must be able to work without constant supervision
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
High school education or equivalent is required. Some college preferred.
Preferred six (6) months related experience in hotels or customer service training
Must be able to work in team environment
EEO Employer
Front Desk First Impressions
Front desk clerk job in Indianapolis, IN
Job Description
Cornerstone Construction Group, LLC is looking for a Front Desk First Impressions Coordinator to join our company in our Indianapolis office. First Impressions will act as the office location's receptionist greeting clients and providing administrative assistance to the firm. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
The Front Desk First Impressions must work collaboratively with all office and construction services staff in support of services, exhibiting flexibility, and a “can-do” attitude. Customer services are the key priority in this position requiring the First Impressions to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust.
Greeting and directing clients and visitors by phone, email, or in person.
Providing administrative support to entire team including correspondence, coordinating appointments, scheduling events, ordering office, handling office mail, scanning and assembling documents, note tasking etc.,
Assisting clients with requested information, delivery of documents and payments, and general inquiries.
Assist with preparation of paperwork and bid documents.
What experience and skills do I need to be successful?
Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person. Strong attention to detail and accuracy.
Previous experience in a related receptionist or administrative support role highly desired.
Great Perks and Benefits:
Some major perks this firm can offer are long-term job stability, work-life balance, and significant opportunity to grow your career within the firm. In addition:
Competitive Insurance reimbursement plan.
Paid Time Off (PTO), Holidays and Vacation, Sick Time
401k employer matching program to save for retirement.
Incredible potential for upward mobility and career growth
The ideal candidate will be organized, a specialist at administrative support and a team player who can efficiently work with all levels of employees.
Responsibilities:
Administrative support - Coordinate all aspects of business meetings and events. Provide data entry, calendar coordination, and serve as a master of Microsoft Office Suite. Review and respond to correspondence and draft appropriate responses for the entire team.
Other - Manage expenses and prepare reports with receipts and other forms of documentation. General administrative support and other duties as assigned.
Requirements:
Positive and self-motivated, forward-thinking attitude
Excellent communication and organizational skills with the ability to multitask.
Creative problem solving and practical time management skills.
Great time management skills and organizational skills.
Loves People and Smiles! :-)
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