Receptionist
Front desk clerk job in Irvine, CA
📌 Receptionist
Schedule: 9:00 AM - 5:30 PM
Annual Salary: $37,440
We are seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for our office. This role supports daily office operations, maintains a welcoming environment, and provides administrative assistance across teams.
Responsibilities
Maintain a clean, organized, and professional office environment-including the lobby, conference rooms, and dining areas.
Greet employees, visitors, and incoming guests with a positive and professional attitude.
Answer and direct phone calls promptly and courteously.
Receive, sort, and distribute incoming mail/packages; support outgoing mail and shipping.
Assist employees through the office admin ticketing system for general office requests.
Welcome new hires during onboarding and support HR with offboarding tasks.
Monitor inventory and replenish office supplies, snacks, and beverages as needed.
Support planning and coordination of company events, meetings, and office activities.
Assist with menu selection for catered lunches and coordinate with onsite caterers.
Perform other administrative and office duties as assigned.
Qualifications
2+ years of Receptionist experience.
Strong customer service and interpersonal skills.
Professional appearance and demeanor.
Ability to work both independently and collaboratively in a fast-paced environment.
Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
High School Diploma or Community College education.
Front Desk Receptionist
Front desk clerk job in Lake Forest, CA
OPPORTUNITY
America West Properties, Inc. is seeking to hire a full-time, in-office Front Desk Receptionist to complete administrative tasks, handle all deliveries and shipments, and be responsible for dispatching all incoming phone calls.
Candidates will have the opportunity to work for a well-established commercial real estate company that manages over four million square feet of office, industrial, and retail assets. America West Properties, Inc. offers a competitive salary, accrued vacation time, as well as employee medical, dental, and vision insurance.
Responsibilities
Acts as the liaison for a team of Principals, Property Managers, and Accountants
Answers incoming phone calls, and redirects call to the appropriate staff members
Organizes all incoming mail, and collaborates with the Accounts Payable team for invoice processing
Coordinates any shipments and manages all daily mail deliveries
Facilitates office supply purchases that will assist staff in their daily tasks
Collaborates with the Accounting team to ensure loan statements are received each month
Assists the Principals in scheduling team meetings, staff lunches, and guest speakers
Requirements
Full-time in-office position in Lake Forest, California
Professional appearance and communication skills required
A strong attention to detail and high level of organization in daily responsibilities
The ability to collaborate with a team of Accountants and Property Management staff
Knowledge of Adobe, Microsoft Excel, and Microsoft Word
Excellent verbal and written skillset
TIMING
Immediate
Receptionist
Front desk clerk job in Orange, CA
✨ Stand-By Pool: Receptionists & Administrative Pros (Orange County) ✨
We're curating an elite
on-call
talent pool of Receptionists and Admins to support some of Orange County's most dynamic companies. If you thrive in fast-paced environments and love being the hero who saves the day - this is for you.
🌟 About the Role
Jump in for same-day, short-term, or planned coverage needs
Represent top brands with professionalism, warmth, and confidence
Step into new environments with ease and keep offices running smoothly
🔎 What You'll Do
Create an exceptional first impression - greet guests, manage phones, and own the front desk
Support scheduling, calendar coordination, and meeting logistics
Tackle administrative tasks: inbox support, document prep, data entry
Keep the workspace organized, polished, and welcoming
💡 What We're Looking For
Experience in reception or administrative support (preferred, not required)
Friendly, polished communicators who adapt quickly
Reliable, composed multitaskers who can hit the ground running
People who thrive in variety and enjoy switching things up
🔥 Why Join Our Stand-By Pool?
Flexible opportunities that fit
your
lifestyle
Exposure to top-tier companies and a range of industries
Build your network and grow your skillset - fast
Perfect for people who want dynamic, meaningful work without long-term commitment
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here:
OTHER CA/REMOTE: California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
Office Assistant
Front desk clerk job in Santa Ana, CA
Office Assistant / Errand Runner Job Description
Job Brief:
An Office Assistant/ Errand Runner is responsible for performing a range of clerical and administrative tasks to support daily operations in an office setting. An Office Assistant is responsible for keeping the office supplied and organized, and assisting managers with their daily tasks, as assigned. To fulfill these duties, this assistant will need to frequently run errands. The ideal candidate will be hard-working, professional, able to undertake a variety of office support tasks, and work diligently under pressure. Training for office tasks will be provided. Currently looking for an employee with daytime and some weekend availability.
Responsibilities:
Running Errands, such as bank deposits, shopping - ranging from groceries to electronic supplies -, picking up and dropping off documents and supplies for company executives. May occasionally drive executives to airports or meetings.
General office duties, such as answering and managing phone calls, copying, scanning, and filing.
Opening and closing procedures for the office, such as filling paper in the printer and fax machines, minor cleaning, refilling supplies for office staff (i.e. staplers, pens, highlighters), watering plants, putting away dishes, etc.
Internet research for purchasing office supplies.
Monitor level of supplies and handle shortages.
Perform receptionist duties when needed.
Maintaining confidentiality in all aspects of company information.
Other duties as required.
Requirements and skills
Good work ethic
Valid driver's license
Working knowledge of office equipment
Excellent organizational and time management skills
The abilities to anticipate needs, to be resourceful, and to be responsive are important
Dependable, dedicated, resourceful
Ability to work independently
Familiarity with office gadgets and applications (e.g. Windows, MS Office, scanners, copy machines, etc. . . .)
Education:
Currently attending a college/university
Job Types: Part-time
Salary: $17.00 - $17.50 per hour
Benefits:
Health insurance
Paid time off
Professional development assistance
Schedule:
4 hour shift
8 hour shift
Weekend availability
Ability to commute:
Santa Ana, CA 92707
Receptionist
Front desk clerk job in El Monte, CA
El Monte, CA
Salary: $18.00 - $20.00
Full Time
The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception/Administrative area.
***This position has no clinical involvement/duties of any kind***
Essential Duties and Responsibilities
Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations;
Inform other employees of visitors' arrivals and cancellations.
Maintain visitor sign- in log.
Handle incoming and outgoing mail
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
Knowledge, Skills and Abilities
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multi-line phone system.
Education & Experience
Must possess, as a minimum, a high school diploma or GED.
Previous administrative or receptionist experience preferred
Front Desk
Front desk clerk job in Paramount, CA
and Purpose
The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.
Duties and Responsibilities
The essential functions include, but are not limited to the following:
Greeting and seating guests, presenting menus to guests, informing them of special menu items
Working in a team environment with the ability to be an effective team player
Maintaining complete knowledge of Restaurant's food offering and preparation
Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations
Taking guest information and quoting wait time to guests accurately when tables are not immediately available
Planning reservations and wait list parties in advance, at or within the given time or time frame
Reviewing the floor plan to assess current and upcoming table availability changes
Observing tables and keeping track of clean, dirty, and occupied tables
Cleaning, organizing, and stocking menus at host area
Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant
Interacting with guests coming in and as they leave, ensuring a positive dining experience
Filling to go orders, if applicable
Maintaining restrooms throughout shift
Supporting waiters and kitchen staff in other duties as required
Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
Displaying integrity and honesty in all aspects of your employment
Performing other duties as directed
Job Knowledge, Skills and Abilities
High energy and stamina are required
Ability to stay calm and work efficiently under pressure
Ability to prioritize job duties and manage time effectively
Excellent verbal communication skills required
Excellent customer service to treat patrons like family
Must be able to read, write, and determine wait time based on Company's procedures
The ability to use the company's POS system
Requirements
This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
TAPS Fish House & Brewery and The Catch are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Required Qualifications
Must be 18 years of age or older at the time of application
California food handler's card required
Previous relevant full-service restaurant service experience
Willingness to work evenings and weekends as required
Knowledge of and ability to adhere to workplace safety procedures
Preferred Qualifications and Skills
One year of relevant full-service restaurant experience
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Auto-ApplyFront Desk Agent
Front desk clerk job in Arcadia, CA
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description 17.50 - 18.50
FRONT DESK AGENT - PART TIME
Front desk clerk job in Laguna Beach, CA
FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests.
The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values.
The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working "off the clock" is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not "on the clock," you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record.
The Job
* Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
* Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
* Follow Hotel policies with lost and found items.
* Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
* Continuously promote sanitation, safety, and security efforts.
* Encourage Social Media/5-star compliments or reviews on OTA's.
* Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
* Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
* Manage reservations and room assignments, ensuring accuracy and availability.
* Process payments and handle guest accounts, adhering to company policies and procedures.
* Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
* Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
* Upsell hotel services and amenities to maximize revenue opportunities.
* Maintain a clean and organized front desk area, ensuring a professional appearance.
* Collaborate effectively with other departments to provide seamless service to guests.
* Follow all safety and security protocols to ensure the well-being of guests and staff.
* Ensure security of guest room access.
* Maintain confidentiality, security, and integrity of organizational data.
* Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
* Maintain knowledge of correct maintenance and use of equipment.
* Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
* Access all functions of computer/software systems.
* Other duties as assigned.
Requirements
Job Requirements
* Must be a United States citizen or possess a valid work permit.
* Must be able to read, write, and speak English. Fluency in other languages is beneficial.
* Must be able to accurately follow instructions, both verbally and written.
* Ability to work a flexible schedule that may include evenings, weekends, and holidays.
* Must be able to work in a fast-paced environment with urgency and empathy.
* Outstanding coordination and multi-tasking abilities.
* Professional in appearance and demeanor.
* Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
* Must have general computer skills including Microsoft Office and Google Suite.
* Must have the ability to deal effectively and interact well with guests, vendors, and team members.
* Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
* Ability to calculate figures and amounts using basic math.
Supervision
* Reports to the Front Office/Desk Manager.
Education and Experience
* High school diploma or equivalent.
* Previous customer service experience is required.
* Previous Front Desk experience preferred.
* Familiarity with hotel reservation systems (experience with specific systems is a plus
* State Alcohol Serving Certificate.
Working Conditions
* Must be able to stand and move freely about the property for the majority of the shift.
* Must be able to occasionally lift, carry, push & pull up to 50 lbs.
* Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
* Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
* While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
* Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
* Noise level is usually moderate.
FRONT DESK AGENT - PART TIME
Front desk clerk job in Laguna Beach, CA
Job DescriptionDescription:
FRONT DESK AGENT - PART TIME - $21.00/hourly
The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests.
The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values.
The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record.
The Job
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
Follow Hotel policies with lost and found items.
Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
Continuously promote sanitation, safety, and security efforts.
Encourage Social Media/5-star compliments or reviews on OTA's.
Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
Manage reservations and room assignments, ensuring accuracy and availability.
Process payments and handle guest accounts, adhering to company policies and procedures.
Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
Upsell hotel services and amenities to maximize revenue opportunities.
Maintain a clean and organized front desk area, ensuring a professional appearance.
Collaborate effectively with other departments to provide seamless service to guests.
Follow all safety and security protocols to ensure the well-being of guests and staff.
Ensure security of guest room access.
Maintain confidentiality, security, and integrity of organizational data.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
Maintain knowledge of correct maintenance and use of equipment.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Access all functions of computer/software systems.
Other duties as assigned.
Requirements:
Job Requirements
Must be a United States citizen or possess a valid work permit.
Must be able to read, write, and speak English. Fluency in other languages is beneficial.
Must be able to accurately follow instructions, both verbally and written.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to work in a fast-paced environment with urgency and empathy.
Outstanding coordination and multi-tasking abilities.
Professional in appearance and demeanor.
Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
Must have general computer skills including Microsoft Office and Google Suite.
Must have the ability to deal effectively and interact well with guests, vendors, and team members.
Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
Ability to calculate figures and amounts using basic math.
Supervision
Reports to the Front Office/Desk Manager.
Education and Experience
High school diploma or equivalent.
Previous customer service experience is required.
Previous Front Desk experience preferred.
Familiarity with hotel reservation systems (experience with specific systems is a plus
State Alcohol Serving Certificate.
Working Conditions
Must be able to stand and move freely about the property for the majority of the shift.
Must be able to occasionally lift, carry, push & pull up to 50 lbs.
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Noise level is usually moderate.
Front Desk Agent - Part Time
Front desk clerk job in Laguna Beach, CA
Part-time Description
FRONT DESK AGENT - PART TIME - $21.00/hourly
The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests.
The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values.
The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record.
The Job
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
Follow Hotel policies with lost and found items.
Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
Continuously promote sanitation, safety, and security efforts.
Encourage Social Media/5-star compliments or reviews on OTA's.
Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
Manage reservations and room assignments, ensuring accuracy and availability.
Process payments and handle guest accounts, adhering to company policies and procedures.
Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
Upsell hotel services and amenities to maximize revenue opportunities.
Maintain a clean and organized front desk area, ensuring a professional appearance.
Collaborate effectively with other departments to provide seamless service to guests.
Follow all safety and security protocols to ensure the well-being of guests and staff.
Ensure security of guest room access.
Maintain confidentiality, security, and integrity of organizational data.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
Maintain knowledge of correct maintenance and use of equipment.
Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
Access all functions of computer/software systems.
Other duties as assigned.
Requirements
Job Requirements
Must be a United States citizen or possess a valid work permit.
Must be able to read, write, and speak English. Fluency in other languages is beneficial.
Must be able to accurately follow instructions, both verbally and written.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to work in a fast-paced environment with urgency and empathy.
Outstanding coordination and multi-tasking abilities.
Professional in appearance and demeanor.
Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
Must have general computer skills including Microsoft Office and Google Suite.
Must have the ability to deal effectively and interact well with guests, vendors, and team members.
Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
Ability to calculate figures and amounts using basic math.
Supervision
Reports to the Front Office/Desk Manager.
Education and Experience
High school diploma or equivalent.
Previous customer service experience is required.
Previous Front Desk experience preferred.
Familiarity with hotel reservation systems (experience with specific systems is a plus
State Alcohol Serving Certificate.
Working Conditions
Must be able to stand and move freely about the property for the majority of the shift.
Must be able to occasionally lift, carry, push & pull up to 50 lbs.
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Noise level is usually moderate.
Salary Description $21.00/hourly
Front Desk Agent - CRQ
Front desk clerk job in Carlsbad, CA
Job Description
Job Summary & Responsibilities
Customer Service Professional - 5 Star Facility!
Compensation: $20.00 per hour + Bonus (additional $3-$4 per hour) = Total hourly compensation = $23-$24 per hour!
Summary:
Our client is a highly specialized, elite company focused in the automotive industry, with an extraordinary emphasis on services. The client's main priority is to deliver luxury experience to their clients. The ideal candidate is a highly gifted, experienced and dedicated Customer Service Professional.
Provides 5 Star Guest Service to current and future guests, as well as, partners and their guests and employees. Develops business and retains and services clients in the specified geographic region.
Duties and Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned.
Ensures each and every guest entering the facility has an exceptional experience
Answers incoming guest telephone calls in a courteous and professional manner
Possesses and maintains thorough knowledge of the hospitality industry as assigned
Negotiates agreements with guests
Opens and closes contracts; ensuring all required client paperwork is complete and accurate
Responds to and investigates guest inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner
Assists all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person
Understands and communicates information regarding the company products, services, and policies to new and existing clients
Possesses and maintains thorough knowledge of our services and products.
Perform pick-up and drop-off service for guests
Assist in shuttle, delivery or logistics between locations.
Researches guests prior to their arrival and offer service upgrade
Use company wide programs, sales development, prospecting projects, guest events and reporting for group business development
Achieve monthly, quarterly and annual revenue goals as outlined
Maintain and organize work area
Must be in proper uniform at all times when working
Must be ready to work at the start of scheduled shift
Follow lawful directions from supervisors
Uphold the company non-disclosure and confidentiality policies and agreements
Work evenings, weekends and holiday work hours as required
Other duties as directed
Essential:
Ability to and proven track record of management of guest services effectively and successfully
Ability to work individually or within a team environment
Ability to work a flexible schedule including weekends, evenings, and holidays
Ability to maintain and project professional behaviors towards guests and associates
Ability to work in varying environments, such as indoors and outdoors
Must be a self-starter and proactive
Excellent guest service skills
Commitment to excellence and high standards
Excellent written and verbal communication skills
Good judgment with the ability to make timely and sound decisions
Ability to accept instructions or directions and see through to completion
Demonstrated ability to make successful presentations to individuals and/or groups
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Requirements
Minimum Requirements:
Ability to work individually or within a team environment
High School Diploma or equivalent - College Degree Preferred
Must be a self-starter and proactive
Excellent customer service skills; commitment to excellence and high standards
Excellent written and verbal communication skills
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
Excellent problem resolution
Strong interpersonal skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Physical Requirements:
Ability to stand, walk, bend and reach for up to 8 hours
Ability to lift a minimum of 45 lbs without assistance
Ability to work in weather and elements and with varying degrees
Work between frequently alternating environments; inside and outside, sun light and office light
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.
BenefitsFull-Time Employee Company Benefits
• Medical
• Dental Low and Vision paid 100% by employer
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (telehealth, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Commission Program
• Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between
Front Desk Agent -$250 Sign-On Bonus!
Front desk clerk job in Lake Forest, CA
Job Description
Front Desk Agent - $250 Sign-On Bonus!
Join the Hilton family and be the first to welcome our guests with exceptional service and a smile.
We are looking for a Front Desk Agent to be the welcoming face of our hotel, providing exceptional service that embodies Hilton's commitment to hospitality and excellence. As the first point of contact, you'll play a key role in ensuring each guest's stay is seamless, comfortable, and memorable.
New Team Members Receive a $250 Sign-On Bonus!
Key Responsibilities:
Greet and assist guests with check-ins and check-outs, ensuring a smooth and efficient process that meets Hilton standards.
Manage reservations using the property management system (PMS); assist with inquiries, modifications, and cancellations.
Provide prompt and professional responses to guest questions, concerns, and requests, ensuring a positive and welcoming experience.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and support daily hotel operations.
Accurately handle guest payments, including room charges and incidentals. Securely process all forms of payment.
Promote and enroll guests in the Hilton Honors loyalty program, clearly communicating its benefits.
Comply with hotel safety, security, and emergency procedures, along with local, state, and federal regulations.
Assist with guest services, including luggage handling, transportation, and general concierge duties.
Safely operate the airport shuttle, ensuring timely pickups and drop-offs in accordance with the schedule or guest needs.
Qualifications:
Previous customer service experience is required; experience in front desk or hospitality is strongly preferred.
Excellent communication and interpersonal skills, with the ability to multitask in a dynamic environment.
Familiarity with hotel PMS systems, especially OnQ and PEP by Hilton, is a plus.
Strong attention to detail and a passion for guest service.
Valid driver's license with a clean driving record (minimum 5 years).
Availability to work flexible shifts including mornings, evenings, weekends, and holidays.
Front Desk Agent
Front desk clerk job in Manhattan Beach, CA
Exciting Opportunity Awaits:
Join the Shade Hotel Manhattan Beach Team as a Parttime or Full Time Front Desk Agent!
Are you a vibrant individual with an outgoing personality, skilled at effortlessly engaging with strangers? Do you thrive in providing unparalleled hospitality, remaining composed and collected in any situation? If you answered a resounding "Yes!" to these questions, we invite you to read on and become a part of our exceptional team!
COMPENSATION AND BENEFITS:
Competitive hourly rate starting at $22, commensurate with experience
Lucrative multiple incentive programs, with commissions added to your bi-weekly paycheck
Opportunities for career advancement within our dynamic organization
Sick pay to take care of your well-being
Enjoy discounted meal and room rates for unforgettable experiences
Access to our employee assistance program for personal support
Benefit from our employee referral bonus, encouraging a strong team spirit
Immerse yourself in a positive and fun culture that fosters growth and camaraderie
YOUR ROLE: As a Front Desk Agent, you will play a pivotal role in creating lasting impressions for our valued guests. Your responsibilities will include:
Warmly welcoming and registering guests during their arrival and departure
Attending to all reception, concierge, luggage, and cashiering needs throughout their stay
Ensuring the highest standard of guest care and service, making every moment memorable
Utilizing your previous hotel front desk experience to excel in this role
Boutique property experience is a plus and highly valued
WHO WE'RE LOOKING FOR: This job is a perfect match if you are driven by a genuine desire to deliver exceptional hospitality. In addition, we would love to hear from you if you possess the following:
Proficiency in speaking another language, which will be advantageous for our international guests
Exceptional verbal and written communication skills, enhancing interactions with guests and the team
If this sounds like you, we'd love to connect! Please send your resume to ***********************
If you have any questions please feel free to contact our front desk at: ************
A bit more about us: The perfect destination to enjoy a sunny beachside vacation, treat your hardworking staff to a functional business meeting, throw the wedding or event of your dreams, and experience the culinary epicenter of the South Bay. Condé Nast Traveler listed Shade as the #6 reason to visit LA, and Manhattan Beach as LA's newest hip corner. Stemming from owner and restaurateur Michael Zislis' visionary take on personal service, allow our staff to ensure your experience is nothing less than stellar. With upscale dining, shopping, and sightseeing all within a close distance, Shade Hotel Manhattan Beach guarantees you an unforgettable stay.
Zislis Group Inc. dba Zislis Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Zislis Group Inc. dba Zislis Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Salary Description $22/hr
Easy ApplyFront Desk Agent/ Night Auditor
Front desk clerk job in Anaheim, CA
Job Details Anaheim, CADescription
Guest Service Agent/ The Night Auditor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. They are responsible for completing the audit process as detailed in the checklist. They will also audit all the daily activity and report to management and discrepancies. They are also responsible for all reservation and inquiry calls during their shift. He/she is expected to actively develop excellent service skills in dealing with clients, guests, and co-workers.
Physical Requirements:
• Long hours sometimes required.
• Light work- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to work nights and early mornings.
Mental Requirements:
• Must work well in stressful, high pressure situations.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must maintain composure and objectivity under pressure.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
General Responsibility
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Participate in all employee meeting, events and other functions required by management.
• Be familiar with all policies and hotel rules, as well as hotel terminology.
• Develop full understanding of hotel amenities and services.
• Understand emergency procedures and be prepared to help when necessary.
• Ensure personal correct and accurate cash handling while at the front desk.
• Distribute or tabulate any work as outlined by management.
• Perform any other duties as requested by management.
Qualifications
QUALIFICATION STANDARDS
Education & Experience:
• High School diploma or equivalent.
• Excellent organization and time management skills.
• Ability to communicate clearly and effectively with customers, co-workers and managers.
• Knowledge of Microsoft Office, Internet and Property Management Systems
• Ability to work a flexible schedule, including weekends and holidays.
Front Desk Agent
Front desk clerk job in Del Mar, CA
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Front Desk Agent
Front desk clerk job in Norco, CA
Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Front Desk Agent
Front desk clerk job in Westminster, CA
Job DescriptionBenefits:
401(k)
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent
Front desk clerk job in Escondido, CA
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Free uniforms
Health insurance
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Front Desk Agent- Weekly Pay!
Front desk clerk job in Norwalk, CA
For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
This is a part-time position. The pay rate is $17.50 per hour.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as realtor, potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $17.50 per hour. Historically, it pays between $19 and $20 per hour across multiple locations and shifts.
Part Time Hotel Housekeeping Clerk Bilingual (English & Spanish)
Front desk clerk job in Compton, CA
As a Room Attendant, you'll be responsible for cleaning and maintaining assigned guestrooms. What you will be doing • Cleaning assigned guestrooms in accordance with company standards (changing bed linen, cleaning bathrooms, vacuuming, dusting, etc.)
• Replenishing amenities and supplies in assigned guestrooms
• Stocking and maintaining Housekeeping cart and linen room
• Reporting maintenance issues to Manager immediately
• Greeting guests in hallways in a pleasant and friendly manner
• Ability to clean 8 rooms or more every day
Requirements
• Ability to work in a fast-paced environment
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to move perform frequent and repetitive movements, including bending and stooping
• Must be able to lift, push, and pull a moderate weight frequently
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
• Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of the minimum number of rooms assigned
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
• Previous cleaning experience preferred
• Must have the ability to work a varied schedule that may include early morning, evening and weekend shifts
Experience:
Housekeeping experience: At lease 1 year
Schedule:
• 6-8 hours per day
• Holidays
• Weekend availability
COVID-19 considerations:
Employees are required to wear a mask and must be fully vaccinated against COVID-19.
Benefits
$16-18/per hour
Benefits include bonus, free limited stays at the hotel, paid vacation, and more.
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