Maintenance Office Assistant
Front desk clerk job in Vermilion, OH
$17.94/hour
Job Status/Type: Full-time, year-round
Entry to Mid-Level
Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities:
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Qualifications:
High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Auto-ApplyFront Desk team member
Front desk clerk job in Akron, OH
Job DescriptionBenefits:
Retirement plus match
Bonus based on performance
Employee discounts
Paid time off
Training & development
Join the awesome team at HealthSource Chiropractic of Fairlawn!
Were a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through evidence based, top notch care. Were looking for a Front Desk Team Member to help amplify our mission and create patient experiences focused on Relationships & Results.
What Youll Do:
Be the warm & welcoming face of our clinic, building trust and connections with patients.
Handle insurance verifications, financial reviews, and patient account management.
Recommend products and supplements aligned with treatment plans.
Support marketing campaigns, community outreach, and creative content.
Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant.
Manage administrative tasks like scanning EOBs, weekly reporting, and inventory.
What You Bring:
Contagious enthusiasm and top-notch people skills.
Proficiency in Microsoft Office, Windows, and customer service experience.
A proactive, detail-oriented mindset with a passion for wellness.
Two-year degree preferred but not required.
Why Youll Love It:
Competitive pay, monthly bonuses, and great benefits.
A fun, supportive team where your ideas matter.
A chance to make a real impact in patients lives.
Ready to bring your energy to a team thats all about health and service? Apply now and lets make wellness happen!
Front Desk Agent
Front desk clerk job in Cleveland, OH
About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Join Our Team at The Westin Cleveland Downtown! We're looking for an energetic, creative, and service-driven Front Desk Agent to be the welcoming face of our premier downtown property! If you have a passion for hospitality, a positive attitude, and love connecting with guests, this is the perfect opportunity for you! As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable experiences with a personal touch. From warmly greeting guests to anticipating their needs, you'll be essential in ensuring every stay is exceptional. If you're ready to grow your career, make meaningful connections, and be part of something amazing, apply today and let's create something special together!
Hourly Rate - $17 - $18/hr
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
.
Compensation
Salary Range: $18.00 - $18.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyPM Front Desk Clerk- Weekends are a Must. Free Parking or Bus Pass
Front desk clerk job in Cleveland, OH
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
* Assisting guests efficiently, courteously and professionally at all times.
* Maintain a high level of service and hospitality.
* Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
* Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
* Handle guest mail and messages with respect to privacy and professionalism.
* Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
* Be a great communicator to various departments and management on guest comments and concerns.
* Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
* Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Program Associate, Data Analytics
Front desk clerk job in Cleveland, OH
Job DescriptionDescription:
Reports to: Director, Community and Reentry Programs
Positions Supervised: 0
FLSA Status: None Exempt
Salary Range: $40,000-$43,000
Founded in 1976, Towards Employment (TE) is a non-profit leader in providing innovative solutions to move people out of poverty, into quality jobs and along a career pathway. Towards Employment has gained local and national recognition for achieving excellent outcomes through the hard work of its dedicated staff of 74 and an $8 million annual budget. Towards Employment offers a continuum of support to low-income individuals preparing to enter the workforce or looking to advance from low-wage employment while also fulfilling the staffing needs of local employers.
Towards Employment offers a robust and competitive benefits package designed to support our team's health, financial well-being, and work-life balance. Benefits include employer-subsidized medical and prescription; Traditional and Roth 401(k) plans with an employer match and profit sharing; and company-provided life and short-term disability insurance. We also offer voluntary benefits such as, vision, dental insurance, HSA/FSA savings accounts and dependent life insurance. Additional perks include paid parental leave, generous paid time off (including vacation, 10 sick days, 13 paid holidays, and time off between Christmas Eve and New Year's Eve), flexible schedules, salary advances, cell phone reimbursement and an Employee Assistance Program offering free mental health support services. Join a team that invests in you!
Position Summary
This position provides data and administrative support related to 2 workforce programs supported by Greater Cleveland Works(GCW), our public workforce system: one focused on job seekers with criminal justice involvement (CNET) and one focused on young adults ages 18-24 (LAUNCH) . Additionally, this position provides support to the Manager, Data Analytics for data review, report compilation and quality assurance in both our database (Commence) and the state's ARIES system.
Responsibilities
CareerNet (CNET):
Work with Manager, Data Analytics on data input requirements for TE electronic case management system (Commence) & Funder-specific (ARIES) data reporting systems.
Enroll eligible participants into ARIES. Meet monthly with the Reentry team.
Facilitate biweekly eligibility, enrollment, and exit meeting with reentry team, to include tracking of supportive service request, placements and exits.
Work with Reentry program staff to audit ARIES and Commence records on a regular basis (at minimum bi-monthly) ensuring that all required documentation is in the file, accurately completed and signed, and matches with information in the ARIES and Commence systems.
Identify file deficiencies and relay to the program staff. Provide follow up to ensure files are brought into compliance.
LAUNCH- Out of School Youth
Review electronic case management system (Commence & ARIES) records to ensure information is current and updated. Address deficiencies with staff, inform of needed input, update or corrections.
Work with Manager, Data Analytics on data input requirements for Commence & ARIES data reporting systems.
Work with OSY program staff to audit ARIES and Commence records on a regular basis (at minimum bi-monthly) ensuring that all required documentation is in the file, accurately completed and signed, and matches with information in the ARIES and Commence systems.
Assist with reporting including Commence, ARIES and CFIS.
Other
Assist Manager, Data Analytics in completing monthly data reviews and reports needed for funders and for internal process improvement or evaluation.
Work with Manager, Data Analytics on special data analysis projects as requested and required.
Perform administrative functions as requested and required which includes but not limited to coverage for front desk, greeting visitors and answering agency telephones.
Requirements:
Must have proficiency with computers, including Microsoft Office, Internet and email.
Must have knowledge and experience with CRM and case management tracking systems.
Strong organizational, time-management, and problem solving skills.
Ability to work independently and in teams, be flexible and dependable.
Must be creative, results-oriented, self-starting, assertive, outgoing, and willing to learn.
Strong attention to detail is required.
Good written and verbal communication skills.
Success in this position also requires:
Continuous Improvement - Committed to learning, development, assessment, and measurement to continuously improve.
Coaching Capacity - Ability to provide guidance and support the advancement of others.
Team Builder - Leads others through collaboration, influence, and managerial strength.
Social Justice Advocate - Passionate about promoting equitable opportunities for all community members.
Problem-Solving Mindset - Proactively identifies challenges and develops innovative solutions that align with the TE mission.
Commitment to TE Mission - Dedicated to advancing the core values of TE, ensuring that every action contributes to a culture of equity, respect, and empowerment for all.
Hotel Front Desk Agent
Front desk clerk job in Cleveland, OH
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$15 - $17 hourly
Responsibilities:
Mitigate customer complaints as needed
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Connect with the housekeeping department to ensure guest accommodations are ready
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Exhibits working knowledge of Microsoft Office and reservation management systems
Has experience answering telephone calls and troubleshooting stressful situations
High school graduate, GED recipient, or equivalent
About Company
We're off I-271, four miles from the North Chagrin Nature Center. The Cleveland Museum of Art, the Severance Hall concert venue, and the shore of Lake Erie are all within 10 miles. Downtown Cleveland is 20 miles away.
Accounting/Order Entry Clerk
Front desk clerk job in Green, OH
We are looking for an experienced Accounting/Order Entry Clerk to join our team in Uniontown, Ohio. This contract-to-permanent position offers an excellent opportunity to contribute to a dynamic organization within the security industry. The ideal candidate will excel in processing financial documents, managing contracts, and maintaining accurate records while collaborating effectively with internal teams.
Responsibilities:
- Process and manage activity recorded in the order entry mailbox, ensuring timely handling.
- Verify the accuracy and completeness of product orders before entering them into the system.
- Input various orders, including financial, commercial, and national accounts, into Microsoft Solomon.
- Create detailed budgets using Microsoft Excel based on data from Big Machines for revenue tracking.
- Review monitoring and service maintenance orders for accuracy and submit them to appropriate departments.
- Ensure all required sales documentation is collected and provided to Contract Administration.
- Log and track recurring monthly revenue services for sales compensation purposes.
- Support sales teams by addressing inquiries related to ordering document requirements.
- Maintain organized project files on Microsoft SharePoint and oversee change orders and cancellations.
- Assist with special projects and provide backup support to other positions as needed.
Requirements - Minimum of 1-3 years of experience working with sales contracts and reviewing contract documentation.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Strong analytical and problem-solving skills with attention to detail.
- Proven ability to handle sensitive and confidential information ethically.
- Excellent communication skills, both verbal and written.
- Ability to prioritize tasks, meet deadlines, and adapt to changing priorities.
- Reliable, detail oriented, and organized with exceptional follow-through abilities.
- Willingness to work overtime when required.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Front Office Agent
Front desk clerk job in Cleveland, OH
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Fill-in Front Desk Clerk (Part-time)
Front desk clerk job in Cleveland, OH
Job Description
Join EDEN as a Part-Time Fill-in Front Desk Clerk and experience the excitement of being the welcoming face of our nonprofit organization in Cleveland! This onsite role, on the bus route, offers you the chance to engage with diverse individuals and contribute to our mission of social services. With a pay rate of $15.00 per hour, you'll gain valuable experience in a dynamic environment that values customer-centricity and innovation. Working alongside a professional and energetic team, you'll not only hone your administrative skills but also play a crucial role in supporting our community-focused initiatives. If you're ready to make a difference while enjoying a flexible schedule, apply today!
EDEN Inc: What drives us
EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.
What it's like to be a Fill-in Front Desk Clerk
As a Part-Time Fill-in Front Desk Clerk at EDEN, you can expect a lively and engaging work environment. Your daily responsibilities will include greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. You will also manage appointment scheduling and maintain front desk operations, ensuring a welcoming atmosphere for all guests.
In addition to administrative tasks, you'll be expected to assist with various clerical duties as needed, supporting our team in maintaining excellence in service. This position requires flexibility, as your schedule will encompass both first and second shifts, adapting to the needs of our organization while providing essential coverage. Be prepared to immerse yourself in a culture that values empathetic customer interactions and innovative problem-solving!
Requirements for this Fill-in Front Desk Clerk (Part-time) job
To thrive as a Part-Time Fill-in Front Desk Clerk at EDEN, you'll need a strong foundation of essential skills and knowledge. A high school diploma or equivalent is required, and familiarity with administrative and clerical procedures is crucial for success. You'll benefit from understanding principles and processes for delivering exceptional customer service, ensuring a positive experience for all visitors. Excellent communication skills are key, with the added advantage of speaking multiple languages, such as Spanish, preferred in some locations.
This ability enhances your capacity to connect with diverse clients and support our mission effectively. As an empathetic problem solver, you'll need to confidently navigate challenges and maintain professionalism in a fast-paced environment, embracing the dynamic nature of nonprofit social services. Your commitment to excellence and customer-centricity will be instrumental in making a difference in our community!
Knowledge and skills required for the position are:
A high school diploma or equivalent is required.
The ability to speak multiple languages
such as Spanish may be preferred for some locations.
Knowledge of administrative and clerical procedures and systems
Knowledge of principles and processes for providing customer and personal services
Join us!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or other characteristics protected by law.
Front Desk Representative
Front desk clerk job in Cleveland, OH
About Us
At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team thrives in an environment where collaboration, integrity, and excellence shape every interaction. We believe in creating a welcoming and supportive atmosphere for both our clients and employees, fostering growth and opportunity at every level.
Job Description
We are seeking a Front Desk Representative who embodies professionalism, organization, and outstanding communication skills. This role is the first point of contact for clients and visitors, ensuring every interaction reflects the company's high standards. The ideal candidate will maintain a polished front-office environment and provide administrative support to keep daily operations running smoothly.
Responsibilities
Welcome and assist visitors, clients, and partners in a professional manner.
Manage incoming calls and correspondence with efficiency and courtesy.
Maintain office organization, scheduling, and document handling.
Support administrative processes, including data entry and internal coordination.
Ensure the front desk area remains tidy and presentable at all times.
Collaborate with internal teams to support company events, meetings, and office needs.
Additional Information
Benefits
Competitive Salary: $48,000 - $51,000 annually.
Growth and career development opportunities within the company.
Supportive and inclusive work environment.
Paid time off and comprehensive training.
Health and wellness program options.
Data Entry Associate
Front desk clerk job in Cleveland, OH
Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems.
They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models.
Why Join This Team?
Earn up to $18 USD/hr, paid weekly
Payments via PayPal or AirTM
Access to a free Model Playground to test and interact with leading AI models
Flexible, remote work - no contracts or fixed hours
Join a global network of experts contributing to AI advancements
Incentive payments may apply depending on project terms
Requirements
Bachelor's degree or currently enrolled
Strong analytical and problem-solving skills
Ability to develop professional-level prompts
Strong writing skills for clear, concise explanations
Close attention to detail and accuracy
Nice to Have (If Applicable)
Background in literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience
Interest or background in AI, machine learning, or creative tech tools
What You'll Do
Adopt a user mindset to create natural, real-world data
Use structured rubrics to evaluate and address user needs
Review, rank, and evaluate AI outputs for reasoning and problem-solving quality
Contribute across multiple projects based on your skills and experience
Provide clear written explanations and feedback to improve AI systems
Apply now to help shape the future of safe and intelligent AI systems!
Order Entry Associate
Front desk clerk job in Twinsburg, OH
Job Description
The Order Entry Clerk is responsible solely for the accurate and timely entry of customer orders into the company's order management system. This role ensures that all order information is correctly recorded, verified, and processed in accordance with company procedures. The position plays a vital role in supporting the sales and operations teams by maintaining data integrity and helping ensure smooth order entry.
Duties / Responsibilities:
Accurately enter customer purchase orders into the ERP, NetSuite
Review orders for completeness, pricing accuracy, and product availability
Maintain digital records of orders and related documentation
Ensure compliance with company policies and procedures related to order processing
Other duties as assigned.
Required Qualifications:
High school diploma or equivalent
1-2 years of experience in order entry or administrative support
Proficiency in Microsoft Office (Excel, Outlook, Word)
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Ability to work independently and as part of a team in a fast-paced environment
Front Desk Agent
Front desk clerk job in Cleveland, OH
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Clean the Front Desk area, Lobby areas, Back Office and Market when there is downtime.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
Auto-ApplyFront Desk Agent - Metropolitan at the 9 Hotel
Front desk clerk job in Cleveland, OH
Job Title: Front Desk Agent Division: Rooms Department: Guest Services Reports to: Front Office Supervisors, Front Office Manager FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Greets and assists all guests during arrival and departure. *
2. Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints. *
3. Processes all reservations and cancellation requests in a timely manner. *
4. Maximizes room revenue and occupancy levels through suggestive selling techniques. *
5. Handles the departments accounting of money, receipts, guest accounts, and other forms of credit, and operates the department's cash register. *
6. Maintains information and communication sources such as room inventory, telephone information, log book, hotel directories, and operates switchboard to handle customer inquiries, wakeup calls, and the paging of guests. *
7. Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests. *
8. Provides assistance to other departments of the hotel to contribute to its smooth operation. *
Position Requirements Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software and internet software.
Education/Experience:
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills, and Other Abilities:
• Customer/client focused
• Stress management and composure skills
• Ability to act thoroughly
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration.
The noise level in the work environment is usually moderate.
Front Desk Representative
Front desk clerk job in Cleveland, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Competitive salary
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Employee Discount
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Wellness Clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications
Five to ten years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Hotel Front Desk Agent
Front desk clerk job in Independence, OH
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyFront Desk Agent
Front desk clerk job in Orrville, OH
Benefits:
Employee discounts
Flexible schedule
Free uniforms
1.1 Job Description - Customer Service/Front Desk Job Title: Front Desk Department: Operations/Guest Services Reports To: Property General Manager
FLSA Status: Non-Exempt
Position Summary:
Provides guests with excellent customer service while being an active being an active
member of an award-winning team! We are looking for someone who is interested in
building upon or creating a long-term career in the hospitality industry. With room for
career development and growth in a quickly advancing hotel management company, we
welcome anyone who is eager to learn and has a knack for customer service!
Essential Duties and Responsibilities:
Checks guests in and out of the hotel positively and professionally.
Follows established protocols in the operation of the hotel.
Maintains coffee bar and breakfast buffet in the morning.
Operates washing and drying machines and folds laundry.
Cleans public areas.
Provides safety and security for the hotel and its guests.
Will also act in a sales role to book rooms and events.
Follows the hotel key control procedures at all times.
Is familiar with the hotel emergency plan and is able to confidently partake in
emergency training procedures.
Observes guest and hotel confidentiality procedures.
Uses the hotel safe lifting procedures.
Reports all incidents and injuries to the appropriate supervisor.
Wear uniform at all times while on duty.
Ensures that there is a front desk staff member to attend to the hotel at all
times.
Competencies: To perform the job successfully, an individual should demonstrate the
following.
Adaptability- Adapts to change in the work environment. Manages
competing demands, Accepts criticism and feedback. Changes approach or
method to best fit the situation.
Communications - Exhibits good listening and comprehension. Expresses
ideas and thoughts in written form. Expresses ideas and thoughts verbally.
Keeps others adequately informed. Selects and uses appropriate
communication methods.
Cooperation Establishes and Maintains effective relationships. Exhibits tact
and consideration. Displays positive outlook and pleasant manner. Helps and
support to co-workers. Works cooperatively in group situations. Works
actively to resolve conflict.
Customer Service - Displays courtesy and sensitivity. Manages difficult or
emotional customer situations. Meets commitments. Responds promptly to
customer needs. Solicits customer feedback to improve service.
Dependability - Commits to doing the best job possible. Follows instruction.
Keeps commitments. Meets attendance and punctuality guidelines.
Responds to requests for service and assistance. Takes responsibility for own
actions.
Problem Solving Identifies problems in a timely manner. Gathers and
analyses information skillfully. Develops alternative solutions. Resolves
problems in early stages. Works well in group problem solving situations.
Qualifications: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Education/Experience: High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent combination of
education and experience.
Language Ability: Read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Write routine reports and
correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole
numbers, common fractions and decimals. Compute rate, ratio and percent, and draw
and interpret bar graphs.
Reasoning Ability: Apply common sense understanding to carry out instructions furnished
in written, oral, or diagram form. Deal with problems involving several concrete
variables in standardized situations.
Software Skills: Working knowledge of MS Office; knowledge of hotel management
software (PMS).
Certificates and Licenses: State Alcohol Server/Seller Training (If bar on property)
Will be provided if hired.
Supervisory Responsibilities: None
Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
This job operates in a hotel environment. Shifts may include days,
evenings, overnights, weekends and holidays.
The role routinely uses standard cleaning equipment that is found
in hotel laundry rooms.
The role routinely uses standard kitchen equipment.
Will work around chemicals and must be able to read labels as
well as to measure proper amount of chemicals to be used in
washing procedures.
Physical Demands: The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Requires ordinary conversation, hearing, and visual acuity.
Bend, squat, kneel, twist and reach repetitively.
Stand, walk for prolonged periods (8 hours per day), and move
about the office and hotel facilities as necessary.
Performing this job regularly requires use of hands to finger,
handle, or feel objects, tools or controls.
Employee must occasionally lift and/or move up to 50 pounds.
Employee must be able climb several flights of stairs in case of
emergency or if property is not equipped with elevator.
Front Desk Agent
Front desk clerk job in Medina, OH
Job DescriptionOur NBC HOSPITALITY LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts Day or Night availability.
Benefits
Medical, Dental, and Vision Insurance for Full Time Staff
Life Insurance for Full Time Staff
401(k) Retirement Plan
Paid Time Off
Employee discount
Responsibilities
Exceptional guest service delivery with problem resolution ability
Excellent communication and phone skills
Process all guest check-ins, check-outs, room assignments, and room change/guest requests
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction
Account balancing & cash handling
Ability to understand and uphold hotel and brand standards and expectations
General office up keeping and ensuring public areas are cleaned and replenished as needed
Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs
Knowledge of Microsoft office and computer skills
Capacity to stand or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Required Skills
Superior customer service skills including problem solving and ability to multi-task
Strong attention to detail, good follow through, and communication skills
Previous hotel or customer service experience preferred
Previous customer service experience preferred
Front Desk Associate
Front desk clerk job in Cleveland, OH
Job Description
Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional experience from the moment they arrive. At Soul Space, we believe that true hospitality comes from a deep understanding of our guests' needs and desires, and we are seeking individuals who are passionate about creating memorable moments and connections. As a Front Desk Agent, you will be tasked with managing reservations, checking guests in and out, and offering assistance throughout their visit. You will play a vital role in ensuring that all departments are well-coordinated to enhance the overall guest experience, while also addressing any concerns or needs that arise. With a focus on customer service excellence, professionalism, and a keen attention to detail, you will help cultivate an atmosphere that reflects the values of our brand. If you have a passion for hospitality, possess excellent communication skills, and thrive in a dynamic environment, we invite you to be a part of our dedicated team, where your contributions will make a lasting impact on our guests' stay.
Responsibilities
Greet and assist guests with check-in and check-out procedures promptly and professionally.
Manage reservations, including booking modifications and cancellations, while maintaining accurate records.
Respond to guest inquiries and requests efficiently, ensuring a high level of guest satisfaction.
Maintain knowledge of all Soul Space modalities and services, provide guests with guidance as per their needs.
Handle guest complaints and feedback with professionalism, ensuring timely resolution and follow-up.
Ensure the front desk area is clean, organized, and adequately stocked with necessary supplies.
Requirements
Excellent verbal and written communication skills, with a friendly and approachable demeanor.
Strong problem-solving abilities and the capacity to handle challenging situations calmly and effectively.
Ability to work flexible hours, including weekends and holidays, as necessary.
Outstanding organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.
Benefits
Full access to all Soul Space modalities and amenities including our gym facility.
Employee discounted rates at NuIQ Med Spa and PureFYX Health Bar, all located in our wellness facility.
Front Desk Associate
Front desk clerk job in Cleveland, OH
Job DescriptionBenefits:
Employee discounts
Job Title: Member Services Team Company: Browns Fit Department: Operations Welcome to the Member Services Team at Browns Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
KEY RESPONSIBILITIES
Our Member Services Team is the heartbeat of our club. You will be responsible for:
Ensuring that all members and guest check in and have active memberships
Overseeing guest and member traffic flow
Collecting dues and updating billing when appropriate
Monitoring and addressing membership alerts
Assisting members and guests with all inquiries and concerns
Reporting all issues in a timely manner
Contributing to maintaining the club-wide standards of cleanliness
Answering phone calls and directing the appropriately
Helping integrate members into the club (completing profile, taking photos, distributing barcodes)
Assisting other departments when necessary
Attending all required meetings
Maintaining an active and working knowledge of Browns Fit as a company, as well as all services and promotions
Being proficient in policies ad directives as outlined in the Member Services Playbook
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
WORK SCHEDULE
Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.