With the goal of providing a superior experience, the FrontDesk Agent is the face and voice of The Manchester Hotel, involved in all aspects of the guest experience. The FrontDesk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. This position reports directly to the Front Office Manager. We are currently accepting applications for both Part and Full-Time positions.
Responsibilities:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, restaurant information, and guest concerns.
Greets and completes established check-in procedures for arriving guests daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested.
Facilitates guest departure (check-out) daily by following established manual and computer procedures to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.
Controls cash transactions at the frontdesk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor always.
Processes all guest mail, messages and faxes, receives, sorts, notifies and distributes to guests to ensure the information is received by the guests in the most timely and accurate method possible.
Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales.
Aids other employees and departments to contribute to the best overall performance of the department and the hotel.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications:
Knows standard cash handling procedures and knowledge of computerized cash register systems.
Must be fluent in English.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Must pass a background check.
$19k-24k yearly est. 58d ago
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Part-Time Hotel Front Desk Attendant
Hilton 4.5
Front desk clerk job in Lexington, KY
We're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
PEP reservation system preferred.
Must be able to stand on your feet for 8 hours during a typical shift
$20k-24k yearly est. 60d+ ago
Front Desk Agent/Night Audit
Northstar Hospitality 4.1
Front desk clerk job in Lexington, KY
The Hampton Inn Lexington Medical Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a part time FrontDesk Agent to work our Night Audit position and to help lead and deliver a quality customer experience in Lexington's Medical Center Hampton Inn.The FrontDesk Agent will have the following responsibilities:
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer systems.
If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today! Compensación: $12.00 - $13.00 per hour
$12-13 hourly Auto-Apply 60d+ ago
Data Entry
Hire Evolution Consulting
Front desk clerk job in Lexington, KY
Job Description
Data Entry
Lexington, KY
6 months, temporary to permanent
We are seeking a detail-oriented and motivated Data Entry Administrator to join our team in Lexington, KY. This role plays a crucial part in ensuring the accuracy and efficiency of data processing within our organization. The successful candidate will be responsible for collecting, processing, and classifying documents while maintaining a high standard of data integrity.
Key Responsibilities:
Collect, process, and classify documents accurately.
Engage in outbound correspondence with clients regarding processing inquiries.
Work with both hardcopy and electronic documents.
Document, sort, and image files and forms efficiently.
Create database information and identify relevant documents.
Organize documents according to information classifications and contract requirements.
Verify data accuracy and ensure proper transmission of documents.
Qualifications:
Minimum typing speed of 45 words per minute.
Proficient in computer skills, including Microsoft Word, Excel, and basic software applications.
Excellent attention to detail and a strong sense of urgency.
Able to thrive in a fast-paced work environment.
High School Diploma or GED is required.
Strong communication skills, both written and verbal.
Minimum of 1 year of experience in a data entry or administrative role.
Must be able to pass a background security clearance.
Work Environment:
This position is on-site in Lexington, KY, USA. The work schedule is Monday through Friday, from 9:00 AM to 5:30 PM, with a 30-minute lunch break. Paid training will be provided for 1.5 to 2 months.
Call to Action:
If you are a detail-oriented individual looking to contribute to a dynamic team, we encourage you to apply! Click the "Apply" button to submit your application. For any inquiries, please reach out to us through the application portal. We look forward to hearing from you!
$21k-29k yearly est. 15d ago
Front Desk Agent
Avion Hospitality
Front desk clerk job in Lexington, KY
Requirements
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the FrontDesk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
$23k-28k yearly est. 35d ago
Front Desk Agent-Courtyard Lexington North
Rainmaker Team
Front desk clerk job in Lexington, KY
←Back to all jobs at RAINMAKER TEAM LLC FrontDesk Agent-Courtyard Lexington North
Introduction:
We are seeking a friendly and professional FrontDesk Agent to join our team at our hotel. The FrontDesk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdesk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$23k-28k yearly est. 60d+ ago
Front Desk Agent
Marriott Lexington Griffin Gate
Front desk clerk job in Lexington, KY
Job DescriptionDescription:
FrontDesk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Requirements:
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the FrontDesk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the FrontDesk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
$23k-28k yearly est. 3d ago
Front Desk Agent
MCR Hotels
Front desk clerk job in Lexington, KY
Home2 Suites Lexington University Medical
126 E Lowry Ln
Lexington, KY 40503
SECTION ONE: MCR Universal Role Standards
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude:Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure:Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills:Must be able to convey information and ideas clearly.
Hospitality and Guest Service:Must have a desire to serve all guests.
Age Requirement:Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks:Clock in/out for breaks at the designated time on your schedule.
Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$23k-28k yearly est. 8d ago
Front Desk Agent
Lexington Marriott City Center
Front desk clerk job in Lexington, KY
The Marriott and Residence Inn Lexington City Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a FrontDesk Agent to help lead and deliver a quality customer experience at our downtown, Lexington property.
The FrontDesk Agent will have the following responsibilities:
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer systems.
If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today!
Job Type: Full-time
Pay: From $10.00 per hour
Schedule:
8 hour shift
Monday to Friday
Weekends
Education:
High school or equivalent (Preferred)
Experience:
Hotel Experience: 1 year (Preferred)
FrontDesk: 1 year (Preferred)
Work Location:
One location
Work Remotely:
No
Compensation: $12.00 per hour
$10-12 hourly Auto-Apply 60d+ ago
Part-Time Hotel Front Desk Attendant
The Sire Hotel Lexington, Tapestry By Hilton
Front desk clerk job in Lexington, KY
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$13 hourly
Responsibilities:
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Connect with the housekeeping department to ensure guest accommodations are ready
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Handle customer complaints as necessary
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Qualifications:
Has experience answering telephone calls and troubleshooting stressful situations
1 year of experience in the hospitality industry as a hotel frontdesk agent, hotel receptionist, or guest service specialist preferred
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
High school diploma, GED, or equivalent
Exhibits working knowledge of Microsoft Office and reservation management systems
PEP reservation system preferred.
Must be able to stand on your feet for 8 hours during a typical shift
About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
$13 hourly 28d ago
Front Desk Attendant
MJ Lexington OpCo LLC
Front desk clerk job in Lexington, KY
Job DescriptionFront Desk Attendant
Position Type: Part Time
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play.
Job Summary:
FrontDesk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the frontdesk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment.
Key Responsibilities:
• Handle money transactions while keeping the frontdesk area clean and organized
• Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety-focused, top customer service attitude at all times
Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
APPLY NOW!
$19k-25k yearly est. 22d ago
Hotel Front Desk Attendant
Laquinta Inn & Suites Lexington South
Front desk clerk job in Lexington, KY
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdesk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$12 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Field customer complaints when necessary
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Qualifications:
Must have graduated high school, received a GED or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Has experience answering telephone calls and troubleshooting stressful situations
1 year of experience in the hospitality industry as a hotel frontdesk agent, hotel receptionist, or guest service specialist preferred
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Must be able to stand on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria
About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a core focus on exceeding its guests' expectations. Rolling Hills Hospitality has positioned itself as one of the region's leading hotel development and management companies by incorporating high operational standards and achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading more than 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains honored relationships with the nation's leading hotel companies, including Marriott, Hilton, IHG, and Hyatt.
$12 hourly 25d ago
Front Desk - Lawrenceburg Family Practice
Cottonwood Springs
Front desk clerk job in Versailles, KY
Centerpoint - Versailles / Lawrenceburg Family Practice
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Centerpoint - Versailles prides itself in the relationships we build with our patients and developing an environment committed to quality ensuring the health and safety of our employees. Licensed as a critical access hospital, we offer a broad range of inpatient, surgical, emergency and diagnostic services.
Where We Are:
Known for our picturesque countryside, rock lined fences and world class bike trails, zip line, horse & hiking trails, Versailles provides an unforgettable experience of life in the Bluegrass. Here you will find eclectic shops and antiques, delicious restaurants, regionally acclaimed community theater and many seasonal festivals giving Versailles the small town feel you want with the urban access you need.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Professional development opportunities
Free Parking
And much more…
Job Summary: The goal of this team member is to provide superior customer service to both patients and other staff members.
Reports to: Practice Manager
FLSA: Non-exempt
Job Requirements
Minimum Education: High school diploma or equivalent is required.
Required Skills:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Ability to read, write, and perform basic mathematical functions.
Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff.
Technology proficiency:
Familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently.
Organized, detail-oriented, and able to work well under pressure.
Efficient and accurate completion of daily tasks and data entry.
Professional appearance and manner.
Knowledge of insurance/medical terms and policies preferred but not required.
Essential Functions
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Greet patients and handle check-in/check-out process, including use of Clockwise system Enter demographics and scan patient information into EMR and properly log patient into system
Verify patient demographic and insurance information, updating as needed
Collect patient payments
Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol
Maintain accurate accounting of cash drawer during shift
Call patients to follow up on their visit to MAUC, as needed Maintain cleanliness and functionality of office, particularly lobby and registration area
Other duties as required
EEOC Statement:
Centerpoint - Versailles is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$19k-24k yearly est. Auto-Apply 4d ago
Front Desk Associate
Proof Fitness Holdings LLC 3.4
Front desk clerk job in Lexington, KY
Job Description
Essential Duties and Responsibilities:
Greet each member and guest promptly, enthusiastically and with a smile to create a friendly positive entrance into the club
Greet all incoming guests and say “Good-bye” to all outgoing guests
Check each member in using the proper check-in procedures
Monitor check-ins to identify delinquent accounts and follow the proper procedure in the event of a delinquency
Register all guests into the club using proper registration procedures
Ensure that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner
Answer phone by the third ring in a professional, courteous and enthusiastic manner using the proper phone greeting
Address caller's requests and/or take appropriate messages
Register all telephone inquiries in the TI register in the Master Production Binder and transfer the call to the appropriate Fitness Consultant
Respond immediately to requests, inquiries and concerns
Maintain neat appearance and wear proper uniform attire with nametag while on duty
Distribute towels and other materials as needed
Process all purchases on the Point of Sale System
Perform End of Shift and End of Day processing
Promote and sell merchandise
Restock items and keep coolers and food displays looking full
Assess and keep frontdesk, retail, drink, supplement display and surrounding areas orderly and clean
Follow proper opening and closing procedures
Log all maintenance concerns as identified
Notify management of incidents that require incident reports
Work when scheduled and adhere to company attendance policies
Attend all staff meetings as directed
Perform other duties as directed by management
Required Knowledge, Skills and Abilities
Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude
Understanding of basic cash procedures
Ability to handle challenging customer issues with patience, tact and professionalism
Must have a high level of professionalism, honesty, integrity and work ethic
Exhibit a superior sense of customer service at all times
Willingness to work flexible hours
Required Experience, Education and Certifications
Minimum of six months related experience
Excellent communication and customer service skills are required
Understanding of basic cash procedures is required
Basic computer skills are required
Current CPR certification and basic first aid training within 60 days of hire
Physical Requirements
Position duties require standing for long periods of time, daily walking, sitting, lifting, bending, squatting and reaching.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret common business related documents such as the Proof Fitness membership agreement. Ability to respond, verbally and in writing, to common inquiries or complaints from customers or members of the business community.
$18k-24k yearly est. 13d ago
General Maint Worker- Lexington Kentucky
Training, Rehabilitation & Development
Front desk clerk job in Lexington, KY
Job DescriptionGeneral Maintenance Worker (Full-Time)
At TRDI, we are committed to providing equal opportunities for individuals of all abilities. We welcome applicants with disabilities and offer a supportive work environment with accommodations to help you succeed.
What We Offer:
Structured training and support
Accommodations based on individual needs
A team-oriented and inclusive workplace
If you're looking for a stable and rewarding job where your contributions are valued, we encourage you to apply today!
Position Overview:
We are hiring a full-time General Maintenance Worker for our Lockheed location. The ideal candidate has experience in general building maintenance, including basic repairs, preventive maintenance, and troubleshooting. A valid driver's license and the ability to obtain and maintain a security clearance are required.
Pay Rate: $21.61 per hour
Schedule: Varies
Benefits: Paid time off, paid holidays, provided uniforms
Job Responsibilities:
Perform basic repairs on doors, windows, fixtures, and equipment
Conduct preventive maintenance on building systems and equipment
Assist with plumbing, electrical, and HVAC tasks as directed
Maintain tools and equipment in good working condition
Respond to maintenance requests promptly and professionally
Ensure safe work practices and compliance with company standards
Perform other duties as assigned by the Project Manager
Join Our Team!
We proudly participate in the AbilityOne Program, providing job opportunities for individuals with and without disabilities, including veterans transitioning from the Armed Services.
Reasonable accommodations are available to help you succeed!
Apply today and become part of a supportive and inclusive team!
$21.6 hourly 15d ago
Data Entry, Pharmaceuticals
TMC Acquisition LLC
Front desk clerk job in Nicholasville, KY
Established in 2016, Tailor Made Compounding has become one of the top compounding pharmacies in the nation, dedicated to providing quality medications to patients across the country. Our mission is to provide the highest quality compounded solutions while leading the industry in compliance, safety, provider education, and customer service, thereby empowering healthcare providers with the ability to optimize the health of their patients. We work closely with physicians to solve problems for hard to source and hard to compound pharmaceuticals.
Tailor Made Compounding is seeking a Data Entry Technician to add to our growing team! Working in all areas of prescription processing and fulfillment, the Data Entry Technician will enter prescriptions into the pharmacy system and maintain accurate patient records. All tasks and duties must be completed in accordance and compliance with HIPAA guidelines, State and Federal laws, and current company policies and procedures.
Key Responsibilities:
Enter prescription information into pharmacy system
Verify customer and product information on prescription for correctness and appropriateness
Maintain database by entering and editing customer and clinic information
Maintain knowledge of products, pricing, shipping details, and protocols of the pharmacy
Resolve deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution
Maintain operations by following policies and procedures and reporting needed changes
Assist in the training of new employees when necessary
Other duties as assigned
Experience and Educations Requirements:
High School Diploma Required
Pharmacy technician experience required
Excellent written and verbal communication
Strong computer skills
Other qualifications to be considered:
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Attention to detail
Expert level of written and verbal communication skills
Demonstrate proactive approaches to problem solving with strong decision-making capability
Independently motivated
Highly versatile and resourceful team player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service and response.
Demonstrate ability to achieve high performance goals and meet deadlines in a fast-paced environment
Forward looking thinker, actively seeks opportunities and proposes solutions
Job Type: Full-Time
Hours: Monday-Friday 8:30am-5:00pm (Hours vary depending on business needs.)
Benefits: Medical, Dental, Vision, 401K, PTO
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Tailor Made Compounding is an Equal Opportunity Employer.
$22k-30k yearly est. 60d+ ago
Hotel Front Desk Attendant
Home2 Suites Dry Ridge
Front desk clerk job in Dry Ridge, KY
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$12.50 hourly
Responsibilities:
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Field customer complaints when necessary
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Communicate with housekeeping to make sure guest rooms are ready
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Qualifications:
Has experience answering telephone calls and troubleshooting stressful situations
Working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related job preferred
High school graduate, GED recipient, or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Must be able to stand on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria
About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
$12.5 hourly 7d ago
Front Desk Associate, 3pm-11pm
Athena Hospitality Group
Front desk clerk job in Dry Ridge, KY
Job DescriptionDescription:
Job Title: Hotel FrontDesk Associate
We are seeking a friendly and professional Hotel FrontDesk Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests, managing frontdesk operations, and ensuring a welcoming atmosphere in our hotel.
Key Responsibilities:
- Greet and check in guests in a friendly and efficient manner
- Handle guest inquiries and resolve any issues or complaints promptly
- Manage reservations and maintain accurate records in the hotel management system
- Process payments and maintain cash handling procedures
- Provide information about hotel services, local attractions, and dining options
- Assist with administrative tasks as needed, including filing and data entry
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Uphold hotel policies and procedures to ensure a safe and secure environment
Skills and Qualifications:
- High school diploma or equivalent; additional education in hospitality is a plus
- Previous experience in a customer service role, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Proficient in using computer systems and hotel management software
- Ability to multitask and work in a fast-paced environment
- Excellent problem-solving skills and attention to detail
- Flexibility to work various shifts, including weekends and holidays
We offer a supportive work environment and opportunities for growth within the company. If you are passionate about providing outstanding service and creating memorable experiences for guests, we encourage you to apply.
Requirements:
$19k-25k yearly est. 22d ago
Front Office Clerk/Receptionist- Gateway Dental Care
Talent for Dental
Front desk clerk job in Mount Sterling, KY
The Opportunity
🌟 Be the Heartbeat of Our Dental Care Team! 🌟
Are you ready to be the friendly face that welcomes patients into a top-notch dental practice? We pride ourselves on delivering exceptional care in a warm and inviting atmosphere. We're on the lookout for a dedicated and enthusiastic
Front Office Clerk/Receptionist
to become a vital part of our professional team!
Why Join Us?
🌟 Our Culture: We foster a supportive and collaborative environment where every team member is valued and encouraged to grow. Our office is a place where professionalism meets a friendly, family-like atmosphere.
🌟 Our Mission: We are committed to providing top-quality dental care with a focus on patient comfort and satisfaction. Our mission is to make every visit a positive experience, ensuring our patients leave with a smile.
What We Offer:
Competitive Pay: Earn $14 to $18 per hour, based on your experience.
Fantastic Benefits:
Health insurance
401K
Monthly and quarterly bonuses based on office performance
Opportunities for Professional Development: Grow your skills and advance your career.
Positive and Inclusive Work Environment: Be part of a team that feels like family.
Make a Real Difference: Help us create smiles and improve lives every day.
Ready to make a difference in dental health? Join us and be part of a team that feels like family. Apply today and let your skills shine!
A Day In the Life Of
Manage Schedules: Coordinate patient appointments, examinations, and procedures.
Patient Interaction: Answer questions about medical tests and procedures, provide instructions, and confirm appointments.
Telephone Etiquette: Courteously handle incoming calls and take messages.
Financial Coordination: Explain financial requirements, enter payments, and verify insurance details.
Administrative Tasks: Schedule referral appointments, follow-ups, file documents, and organize supplies.
What You'll Bring To The Table
Education: High School diploma/GED (Post high school education is a plus).
Experience: Proven experience in a dental or medical office.
Skills: Knowledge of dental/medical terminology and insurance plans, proficiency in Microsoft Office (Word, Excel, Outlook), accurate typing and filing, excellent communication and organizational skills, and professional telephone etiquette.
Join us in making a difference in our patients' lives with your exceptional service and dedication! Apply today!
We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
$14-18 hourly Auto-Apply 47d ago
Hotel Front Desk Attendant
Home2 Suites Dry Ridge
Front desk clerk job in Dry Ridge, KY
We're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Must be able to stand on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria
How much does a front desk clerk earn in Lexington, KY?
The average front desk clerk in Lexington, KY earns between $17,000 and $26,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.