Front desk clerk jobs in Lorain, OH

Job DescriptionBenefits: Retirement plus match Bonus based on performance Employee discounts Paid time off Training & development Join the awesome team at HealthSource Chiropractic of Fairlawn! Were a high-energy chiropractic and rehab clinic passionate about helping patients thrive in their health through cutting-edge care. Were looking for a dynamic Front Desk Team Member to amplify our mission and create patient experiences focused on Relationships & Results. What Youll Do: Be the welcoming face of our clinic, building trust and connections with patients. Handle insurance verifications, financial reviews, and patient account management. Recommend products and supplements aligned with treatment plans. Support marketing campaigns, community outreach, and creative content. Keep patient flow smooth, clinic tidy, and operations HIPAA-compliant. Manage administrative tasks like scanning EOBs, weekly reporting, and inventory. What You Bring: Contagious enthusiasm and top-notch people skills. Proficiency in Microsoft Office, Windows, and customer service experience. A proactive, detail-oriented mindset with a passion for wellness. Two-year degree preferred but not required. Why Youll Love It: Competitive pay, monthly bonuses, and great benefits. A fun, supportive team where your ideas matter. A chance to make a real impact in patients lives. Ready to bring your energy to a team thats all about health and service? Apply now and lets make wellness happen!

Remote Work From Home Data Entry Jobs - $350 Per Day Entry-level job - Remote Work From Home. Full or part-time placements readily available from home. With or without experience we encourage all applicants to apply. We are seeking candidates curious about collaborating with companies that are working with workers for remote at home positions. Both full-time and also part-time opportunities are readily available in a variety of career fields including yet not limited to data entry, marketing, customer service and assistance, clerical, as well as administrative. Prospects with experience in within sales, outside sales, and also retail sales are additionally encouraged to apply on our web site. If you can work on your own from home as well as are self-motivated you would be a fantastic fit. Perfect candidates ought to appreciate such work as email customer support, data entry, social networks posting and also reviewing products. Data entry clerks come from all various backgrounds including customer service, sales assistance, clerical, secretary, administrative assistant, receptionist, call center, part-time, retail areas & more We are wanting to speak with you. Please apply on our site today! Requirements: Computer with internet access Peaceful working area far from interruptions Willingness to take instructions

Job DescriptionDescription: Reports to: Director, Community and Reentry Programs Positions Supervised: 0 FLSA Status: None Exempt Salary Range: $40,000-$43,000 Founded in 1976, Towards Employment (TE) is a non-profit leader in providing innovative solutions to move people out of poverty, into quality jobs and along a career pathway. Towards Employment has gained local and national recognition for achieving excellent outcomes through the hard work of its dedicated staff of 74 and an $8 million annual budget. Towards Employment offers a continuum of support to low-income individuals preparing to enter the workforce or looking to advance from low-wage employment while also fulfilling the staffing needs of local employers. Towards Employment offers a robust and competitive benefits package designed to support our team's health, financial well-being, and work-life balance. Benefits include employer-subsidized medical and prescription; Traditional and Roth 401(k) plans with an employer match and profit sharing; and company-provided life and short-term disability insurance. We also offer voluntary benefits such as, vision, dental insurance, HSA/FSA savings accounts and dependent life insurance. Additional perks include paid parental leave, generous paid time off (including vacation, 10 sick days, 13 paid holidays, and time off between Christmas Eve and New Year's Eve), flexible schedules, salary advances, cell phone reimbursement and an Employee Assistance Program offering free mental health support services. Join a team that invests in you! Position Summary This position provides data and administrative support related to 2 workforce programs supported by Greater Cleveland Works(GCW), our public workforce system: one focused on job seekers with criminal justice involvement (CNET) and one focused on young adults ages 18-24 (LAUNCH) . Additionally, this position provides support to the Manager, Data Analytics for data review, report compilation and quality assurance in both our database (Commence) and the state's ARIES system. Responsibilities CareerNet (CNET): Work with Manager, Data Analytics on data input requirements for TE electronic case management system (Commence) & Funder-specific (ARIES) data reporting systems. Enroll eligible participants into ARIES. Meet monthly with the Reentry team. Facilitate biweekly eligibility, enrollment, and exit meeting with reentry team, to include tracking of supportive service request, placements and exits. Work with Reentry program staff to audit ARIES and Commence records on a regular basis (at minimum bi-monthly) ensuring that all required documentation is in the file, accurately completed and signed, and matches with information in the ARIES and Commence systems. Identify file deficiencies and relay to the program staff. Provide follow up to ensure files are brought into compliance. LAUNCH- Out of School Youth Review electronic case management system (Commence & ARIES) records to ensure information is current and updated. Address deficiencies with staff, inform of needed input, update or corrections. Work with Manager, Data Analytics on data input requirements for Commence & ARIES data reporting systems. Work with OSY program staff to audit ARIES and Commence records on a regular basis (at minimum bi-monthly) ensuring that all required documentation is in the file, accurately completed and signed, and matches with information in the ARIES and Commence systems. Assist with reporting including Commence, ARIES and CFIS. Other Assist Manager, Data Analytics in completing monthly data reviews and reports needed for funders and for internal process improvement or evaluation. Work with Manager, Data Analytics on special data analysis projects as requested and required. Perform administrative functions as requested and required which includes but not limited to coverage for front desk, greeting visitors and answering agency telephones. Requirements: Must have proficiency with computers, including Microsoft Office, Internet and email. Must have knowledge and experience with CRM and case management tracking systems. Strong organizational, time-management, and problem solving skills. Ability to work independently and in teams, be flexible and dependable. Must be creative, results-oriented, self-starting, assertive, outgoing, and willing to learn. Strong attention to detail is required. Good written and verbal communication skills. Success in this position also requires: Continuous Improvement - Committed to learning, development, assessment, and measurement to continuously improve. Coaching Capacity - Ability to provide guidance and support the advancement of others. Team Builder - Leads others through collaboration, influence, and managerial strength. Social Justice Advocate - Passionate about promoting equitable opportunities for all community members. Problem-Solving Mindset - Proactively identifies challenges and develops innovative solutions that align with the TE mission. Commitment to TE Mission - Dedicated to advancing the core values of TE, ensuring that every action contributes to a culture of equity, respect, and empowerment for all.

The ISIR / PPAP Coordinator will ensure the smooth execution of the Initial Sample Inspection Report (ISIR) and Production Part Approval Process (PPAP) activities. They will play a critical role in maintaining quality standards by collaborating with suppliers, internal teams, and customers to facilitate the approval of new and revised parts for production. Essential Functions Coordinate the preparation and submission of ISIR and PPAP documents according to customer requirements and industry standards Collaborate with suppliers to collect necessary documentation, samples, and data for ISIR and PPAP submissions Review supplier-provided documentation to ensure completeness, accuracy and compliance with customer specifications and regulatory standards Maintain accurate records of ISIR and PPAP documentation and conduct thorough reviews Monitor project timelines and deadlines to ensure that ISIR and PPAP submissions are completed within agreed-upon timeframes Education/Training Required Associates degree in Business, Supply Chain, or related field preferred Experience reviewing PPAP's preferred Experience/Skills Required Familiarity with Engineering drawings, technical specifications, and quality principles Proficiency in quality management software and tools Excellent organizational skills and attention to detail Problem-solving ability Ability to manage multiple projects and priorities simultaneously Quality certifications (e.g., Six Sigma, ASQ) are a plus At Endries International, our vision is to achieve uncommon results, together. We are innovators leveraging technology to deliver exceptional value to our customers. Our associates make a difference by passionately providing reliable, innovative, and efficient supply chain solutions through deeply rooted relationships. Endries International is a rapidly growing global fastener distribution company headquartered in Brillion, Wisconsin. Learn more: *************** Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Job Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation: $15 per hour Responsibilities: Connect with the housekeeping department to ensure guest accommodations are ready Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Handle customer complaints as necessary Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications: High school graduate, GED recipient, or equivalent Comfortable taking telephone calls and mitigating stressful situations Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Working knowledge of Microsoft Office and reservation management systems At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred About Company Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, a mini-fridge, and pillow-top bedding. Ideally located in Westlake near several of the area's most popular attractions, including Crocker Park Shopping, Progressive Field, Rocket Mortgage FieldHouse, and the Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we are the ideal hotel for business travelers and are located near Hyland Software, TravelCenters of America, Avient Corporation, the Cleveland Clinic, and Ford Motor Company

About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Join Our Team at The Westin Cleveland Downtown! We're looking for an energetic, creative, and service-driven Front Desk Agent to be the welcoming face of our premier downtown property! If you have a passion for hospitality, a positive attitude, and love connecting with guests, this is the perfect opportunity for you! As part of our vibrant team, you'll help deliver Marriott brand standards and create unforgettable experiences with a personal touch. From warmly greeting guests to anticipating their needs, you'll be essential in ensuring every stay is exceptional. If you're ready to grow your career, make meaningful connections, and be part of something amazing, apply today and let's create something special together! Hourly Rate - $18/hr, Full-Time Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Compensation Salary Range: $18.00 - $18.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The hourly pay rate for this role is $18.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Job Title: Front Desk Agent Division: Rooms Department: Guest Services Reports to: Front Office Supervisors, Front Office Manager FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. 1. Greets and assists all guests during arrival and departure. * 2. Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints. * 3. Processes all reservations and cancellation requests in a timely manner. * 4. Maximizes room revenue and occupancy levels through suggestive selling techniques. * 5. Handles the departments accounting of money, receipts, guest accounts, and other forms of credit, and operates the department's cash register. * 6. Maintains information and communication sources such as room inventory, telephone information, log book, hotel directories, and operates switchboard to handle customer inquiries, wakeup calls, and the paging of guests. * 7. Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests. * 8. Provides assistance to other departments of the hotel to contribute to its smooth operation. * Position Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software and internet software. Education/Experience: High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Other Abilities: • Customer/client focused • Stress management and composure skills • Ability to act thoroughly Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Job DescriptionBenefits: Bonus based on performance Employee discounts Health insurance Paid time off Profit sharing Free uniforms THE LASH LOUNGE Westlake - Crocker Park is looking for a phenomenal Front Desk Professional. We are an upscale eyelash salon chain. We take pride in creating an inviting atmosphere and giving each of our clients' excellent customer service. This candidate must be highly motivated, be able to multi-task with ease, possess excellent client service skills, have experience using MS Office and other computer software programs, and have exceptional attention to detail. This position will provide our Gold Standard experience to our clients by greeting them, booking appointments, assisting clients with our Cosmetic and Boutique retail sales, and maintaining a clean and inviting environment. This is not a receptionist position as it requires responsibilities above and beyond. Other duties will include selling Monthly Memberships, inventory maintenance, opening and closing tasks, and contributing to group operations. We value our positive work environment and culture, and we are looking for the right candidate who will contribute to fostering this along with our team. Job Duties: Manage the appointment scheduling for Lash Lounge clients and proper handling of incoming and outgoing calls and texts with the expected Gold Standard customer service level. Market Monthly Membership. Manage the proper tracking and input of client records into the salon software with correct client lead source and promotional codes. Manage an organized work area, the preparation and filing of the client charts, intake forms, consultation forms, after care hand-outs, package purchase agreements, and all other forms as needed. Be proficient and educated in working the POS software, sales transactions of clients for services and retail items, scheduling for deficiency, securing deposits, and managig the end of day cash drawer reconciliation. Resolve issues such as scheduling conflicts or mishaps, product returns, customer complaints, and general salon maintenance/cleaning to keep everything running and looking its best. Aide in the cleanliness of the salon including stocking the retail area, merchandising area, picking up trash, sweeping, cleaning, dusting, and whatever is required to keep the salon looking top-notch. Educate clients on retail products key benefits. Assist with promotional events at the salon or outside the salon to help market the salon and build the brand. All other duties as prescribed. Available to work a minimum of 20 hours per week Skills and Qualifications: STRONG interpersonal verbal, writing, and listening skills. Ability to sell Monthly Memberships. Strong customer service skills and ability to work professionally with the public. Strong computer and phone skills. Initiates self-learning, exhibits insatiable curiosity and interest in self-improvement. Well organized, detail oriented, and able to multi-task with ease. Exhibits sound judgment. Forms strong working relationships within team. Identifies additional tasks to be completed and willingly assists others. Salon Hours are: Mon-Thur: 10:00AM 8:00PM Friday: 10:00AM - 6:00PM Saturday: 9:00AM - 5:00PM Sunday: Varies

Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: * Provide exemplary customer service too all patients on the phone and in the health centers. * Answer incoming calls and schedule appointments (both in-office and telehealth). * Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. * Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. * Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff. * Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. * Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. * Complete insurance eligibility process. * Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations * Compliance with current HIPAA policy to assure patient privacy * Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. * Support and participate in process improvement efforts. * Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. * Travel to ALL AxessPointe locations WHEN needed. * Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: * Minimum of a High School diploma or equivalent is required. * 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. * Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. * Ability to successfully complete all required and applicable federal and/or state consumer assistance training. * Interpersonal Skills: Work independently and as a team member and at times with difficult clients * Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. * Adhere to the guidelines & principals of API and any of its satellite locations. * Must have excellent oral and written communication skills and advanced computer skills. * Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. * Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: * Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Front Desk Receptionist Full Time Fitness Center- Mentor - (25000B0R) Description A Brief OverviewThe front desk attendant will provide outstanding customer service to all members, guests and staff, and assist with check-in of members and guests, distribute towels, answer phones, take reservations, complete all laundry duties, locker room duties, general cleaning duties, childcare center duties, promote programs and activities, and operate point of sale computer. What You Will DoRing up merchandise, programs/activities, and services at point of sale computer/register. Make reservations for any/all programs and activities efficiently and accurately. Makes reservations for Day Spa. Provide information about facility, services, programs, and activities. Load/unload towels from washers/dryers and change out liquid detergent, disinfectant and softener; neatly fold and stack towels. Follow safety regulations for handling dirty towels. Responds to all emergency codes in areas of the facility, if possible. Must be able to perform first aid, CPR, use AED, documentation, crowd control, and other tasks as assigned. Maintain annual competencies, licenses, or certifications. Follow all written regulations/procedures and correctly completes assigned tasks without supervision. Assists in other areas as necessary. Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Work Experience 1+ years customer service experience. (Required) Knowledge, Skills, & Abilities Excellent customer service skills (Required proficiency) Basic computer skills including typing/keyboarding and ability to proficiently use a variety of software applications such as Microsoft Office. (Required proficiency) Licenses and Certifications Basic Life Support (BLS) Heartsaver First Aid/CPR/AED (Required within 90 Days) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-MentorWork Locations: 8655 Market Street 8655 Market Street Mentor 44060Job: Support ServicesOrganization: Lake_West_Medical_CenterSchedule: Full-time Employee Status: Regular - ShiftVariableJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Nov 5, 2025, 3:22:57 PM

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services. We are looking for Front Desk Receptionist that will support the operation of the clinic by maintaining the front office and representing Family Health Services is a professional and kind manner. This position requires the ability to multi-task, and prioritize responsibilities. The Front Desk Receptionist will also place outbound calls and hand all administrative tasks with a positive attitude. Essential Functions * Welcomes patients and visitors in person by greeting them in a timely manner * Receives phone calls and directs questions to appropriate personnel according to policy. * Documents phone calls and conversations in record as needed according to policy. * Effectively communicates with both internal and external customers to ensure smooth operation of the clinic. * Optimizes patients' satisfaction, provider time, and clinic space utilization by efficiently scheduling appointments according to policy * Verifies insurance benefits and eligibility prior to scheduled appointments using various web portals * Pre-registers patients and reminds patients of appointments via telephone the day prior to scheduled appointments. * Registers and checks patients in for their appointments in a timely manner * Maintains patient accounts by accurately entering data such as demographics and insurance information in the electronic health records system * Scans documents into EMR as appropriate, including but not limited to patient's photo ID, insurance card, intake paperwork, and financial information related to the FHS Sliding Fee Scale * Faxes, scans, files, and mails documentation as necessary * Collects and posts patient payments utilizing office software, provides patient receipts for payments * Ensures kiosks are functioning for patient check-in * Assists patients with completing medical information forms and obtains signatures for consent according to policy. * Completes return to work/school slips in coordination with nurse or provider. * Provides a positive patient experience by anticipating the needs of patients, answering patient's questions, and maintaining a clean and presentable front office and reception area. Work Environment This job operates in a health care setting as well as within the community. This role requires regular walking to various locations around the building. This role also routinely comes into contact with patients who may have contagious illnesses. This job has frequent exposure to dust, outside exposure, cleaning agents, and animals. Required Education and Experience * High school diploma with and knowledge of computers and data entry required. * Certificate/Degree or equivalent experience in EMR or related field preferred. Minimum one year of clerical experience preferred Family Health Services is dedicated to Equal Employment Opportunities. To apply, please provide your resume to Human Resources Specialist, Madison Keesee. email MadisonView Job on IndeedView Job on LinkedIn

Introduction: Full time Dental Receptionist Hudson Pediatric Dental Practice seeking a warm and friendly front desk receptionist for our fun pediatric dental office. We desire an individual looking for long term commitment with our multi-doctor pediatric practice, located in family friendly Hudson, Ohio. Dental office experience required. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage appointments using a computerized system (Dentrix and Dental Intel) Assist with check-in and check-out processes, including handling payments Answer phone calls and respond to online inquiries in a timely and professional manner Handle patient complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience in dental office Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and dental software Skilled in dental insurance Perks: 401 K Paid time off and Holiday pay Health Insurance Positive and supportive work environment View all jobs at this company

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Key Accountabilities Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. Key Skills & Experiences Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. The rate of pay for this role is at $17.50 per hour.

Job Description We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.