Claims Administration Clerk
Front desk clerk job in Mesa, AZ
🕒 Schedule: Full-Time
💲 Starting Pay: $18.25/hour
🏢 Department: Claim Administration
About the Opportunity
Are you highly organized, detail-driven, and comfortable working in both remote and in-office settings? We're hiring a Claims Administration Clerk to join our fast-paced Claim Administration team. This role is ideal for someone who thrives in structured workflows, enjoys problem-solving, and has recent in-office experience supporting administrative or operational functions.
If you're self-motivated, accurate, and ready to contribute to an essential part of the healthcare claims process, we'd love to meet you.
What You'll Do
Process assigned system edits prior to claim submission
Print and mail paper medical & behavioral health claims
Prepare supporting documentation (EOBs, medical records, etc.)
Perform in-person filing duties when needed
Pull itemized bills for subpoena requests and respond to payer documentation requests
Prepare and upload trip tickets for transportation claims
Upload documentation packets and complete portal data entry
Download, review, and file payer correspondence
Assist with invoicing and spreadsheet-based claiming tasks
Maintain and organize electronic and physical filing systems
Uphold strict HIPAA and confidentiality standards
Participate in department projects and meet productivity/quality metrics
Complete additional duties as assigned
Required Qualifications
High school diploma or GED
Must have recent in-office work experience
1-2 years of healthcare claims experience (preferred)
Ability to manage logins and passwords across multiple payer portals
Strong software proficiency and internet research skills
Experience working in a hybrid or remote setting (preferred)
Valid identification and ability to work onsite as scheduled
Skills & Competencies
Strong attention to detail and accuracy
Excellent organization and time management
Clear, professional communication skills
Ability to follow regulatory and procedural guidelines
Positive, team-oriented work ethic
Strong problem-solving abilities and sound judgment
Ability to stay focused and proactive in a fast-paced environment
Work Environment & Physical Requirements
Fast-paced environment with shifting priorities
Frequent walking, sitting, standing, and document handling
Ability to lift 10-15 lbs occasionally
Visual acuity required for data entry and reviewing documentation
Equal Opportunity Employer
We are an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Interested? Let's Connect!
Front Desk
Front desk clerk job in Phoenix, AZ
A well-known and reputable commercial property management company is seeking a front desk administrative person for their Phoenix office location. This person will be responsible for greeting visitors, answering phones, delivering high-end customer service, booking conference rooms, ordering snacks/drinks for the office, and monitoring work orders. Previous administrative experience, a bubbly personality and professional demeanor, ability to communicate effectively with all levels of clientele, and computer proficiency with MS Office are highly desired. Excellent culture and opportunity to grow.
Schedule: M-F, 8am-5pm
Pay $26-30 per hour DOE
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Billing & Data Entry (Full-Time)
Front desk clerk job in Tempe, AZ
* Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Fast-paced work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
Responsibilities
Centralized Billers are responsible for entering bills of lading into Dayton Freights internal inquiry system with speed and accuracy.
* Learn and retain industry terms as it pertains to billing
* Become familiar with National Motors Freight Classification
* Communicate any billing issues to the Service Centers
* Performing all necessary audits as assigned
* Enter proper Hazardous Materials bills as assigned
* Assist Service Centers with any questions relevant to billing
* Assist in identifying and communicating all issues relevant to billing
* Review weekly Error Report for feedback and accuracy of corrections
Qualifications
* Exceptional data entry skills
* Can work in a fast paced environment
* Able to work late afternoons and evenings
* Legally eligible to work in the United States
* Must be at least 18 years of age
* Fluent in English
Benefits
* Stable and growing organization
* Competitive weekly pay
* Professional, positive and people-centered work environment
* Fast-paced work environment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
* Paid holidays (8); paid vacation and personal days
* 401(k) plan, Company Match
This is a 2nd shift position.
Auto-ApplyData Power
Front desk clerk job in Phoenix, AZ
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
∙ At least 1 year of experience with IBM API Connect (formerly IBM API Management)
∙ At least 2 years of experience with IBM DataPower
∙ Extensive experience designing and developing RESTful APIs
∙ Broad knowledge of web security standards relating to APIs (OAuth, SSL, CORS, JWT, etc.)
∙ Extensive coding experience with either Java/Spring or Node.js
∙ Understanding of differences between SOA and API design.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
This is a Full-Time / Permanent job opportunity.
• •• • • Only US Citizen, Green Card Holder, H$, L2 can apply.
** All your information will be kept confidential according to EEO guidelines.
Front Desk Agent
Front desk clerk job in Scottsdale, AZ
DIAMOND RESORTS™ OFFERS:
Competitive Compensation
Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
Resort Privilege Program (eligibility for travel discounts)
Industry Leading Training Program
Real Opportunities for Growth!
Job Description
JOB SUMMARY
The Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions.
ESSENTIAL JOB FUNCTIONS
Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone.
Ensure all pending arrival information is accurate (i.e. check rates and prepare upcoming arrival packets with necessary materials and information).
Check in/check out arriving/departing members, owners, and guests, makes room reservations, and performs Front Desk related functions.
Follow through on member, owner, and guest requests and/or concerns in a timely manner.
Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and packages).
Compute billing charges, collect payments and provide change.
Post charges as received through other departments (i.e. fitness center, housekeeping, logo shop, and laundry).
Answer the telephone with proper etiquette and transfer calls accordingly.
Communicate with all internal departments including PBX, housekeeping, engineering, and security.
Complete Front Desk Agent checklist daily.
Reconcile end of the day shift report.
Maintain necessary hard copies of paperwork of all daily operations and file.
Complete special projects, stocking, list items to be ordered, and daily bucket checks.
Qualifications
EDUCATION
High School Diploma or equivalent.
Additional Information
Apply Today!
****************************************************************************************************************
Logistics (Shipping/Receiving) & Data Entry
Front desk clerk job in Tempe, AZ
Join Barfield and Become a Part of the Adventure!
If you are a talented Stockroom Clerk interested in working in the exciting field of aviation, Barfield wants you!
Barfield is more than just a prestigious name in the industry: it is subsidiary of Air France Industries KLM Engineering
We are looking to hire a dedicated Stockroom Clerk to join our team and will support our Stockroom department.
Duties and responsibilities:
Picks and distributes parts from inventory
Returns parts to inventory if needed, as determined by shop
Assist Technicians at the parts windows (handing out parts and updating work orders)
Maintain organization in the parts room
Order some supplies as required
Some supervision is expected
Must be willing to follow company policies and procedures
Must have the ability, or the willingness to learn data entry
Understand, write, and read English and a knowledge of basic math
Must be able to issue correct stock lines, based on control number, to each order as required
Dexterity with small parts.
Follow company's procedures to help maintain parts in inventory
Help count inventory and maintain accuracy of counts
Complete inventory count cycles in a timely manner
Assists other team members with their tasks.
Not all duties are listed, but job requirements are listed in general
Required Skills:
High School diploma or GED
Basic computer knowledge and detail-oriented candidate
Able to follow written instructions from manuals or documents.
Ability to lift to 50 pounds.
Pushing and pulling object in general
Available to work flexible schedules, including nights and weekends.
Previous Receiving, Stockroom & shipping, experience is a plus.
Previous Quantum experience is a plus.
You embody our values:
CUSTOMER FOCUS We strive to provide the best services to our customers.
INTEGRITY We are personally accountable for the highest standards of ethical behavior.
TEAMWORK We are committed to a teamwork environment.
ADAPTABILITY In an ever-changing world, we are adaptable to the required challenges.
We offer a comprehensive total compensation and benefits package. For more information about us, please visit our website at *******************
Barfield is an equal opportunity employer.
Equal Employment Opportunity is the Law. This law requires Barfield to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights
As a Federal Contractor, Barfield is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Auto-ApplyFront Desk Agent
Front desk clerk job in Tempe, AZ
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
We're Leaving the Light On for our next Team Member! Is that you? Our Lightkeeper Service Culture Our Lightkeeper culture is the heartbeat of our operations, shaping every interaction across our team. Our commitment to a Heart For Service means putting others first and going the extra mile to support and uplift those around us. We believe in Care by finding opportunities to make others' days brighter through thoughtful gestures, both big and small. Respect is a cornerstone of our culture; we celebrate the diversity in every individual and uphold the dignity of each person we encounter. We take pride in Owning the Experience, embracing our roles to deliver outstanding service and resolve any conflicts with understanding and empathy. By embodying these four pillars, Lightkeeper not only defines who we are but also sets us apart from the competition.
Auto-ApplyFront Desk Agent
Front desk clerk job in Tempe, AZ
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
PT - Front Desk Agent - Westin Tempe
Front desk clerk job in Tempe, AZ
The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team!
**Hours/Shifts - AM/PM availability - including weekends and holidays**
**Summary of Benefits** Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Flexible Schedules
Career Growth & Development
Insurance Benefit Available for both Full Time and Part Time Team Members
401k Plan and Company Match Program
Vacation Pay / Sick Pay - Full Time and Part Time Team Members
Holiday Pay - Full Time Team Members
Amazing Recognition Programs/Giving Back - Community Outreach
Tuition Reimbursement
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.
A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Front Desk Agent at Citterio USA
Front desk clerk job in Tempe, AZ
Job Description
Citterio Usa in Tempe, AZ is looking for one front desk agent to join our team. We are located on 2000 East Rio Salado Parkway. Our ideal candidate is attentive, ambitious, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
Front Desk Agent
Front desk clerk job in Phoenix, AZ
Job Description
The Guest Experience Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
QUALIFICATION STANDARDS
Education & Experience:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
General Requirements
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
DUTIES & FUNCTIONS
Fundamental Requirements
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a room rate verification report and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with making reservations/recommendations to local restaurants, attractions, and events.
Assist guests with any planning and purchasing any special requests.
Front Desk Agent
Front desk clerk job in Phoenix, AZ
Property Description
The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Hotel Discounts
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Auto-ApplyFront Desk Agent for Phoenix, Arizona!
Front desk clerk job in Scottsdale, AZ
Job Description
Join Our Team as an Experienced Front Desk Agent - Phoenix, AZ
We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience.
Position: Front Desk Agent (Experienced)
Location: Phoenix, Arizona
Responsibilities:
Greet and assist guests with check-in, check-out, and reservations.
Provide exceptional customer service and respond promptly to guest inquiries.
Handle payments, billing, and accurate recordkeeping.
Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.
Resolve guest concerns with professionalism and efficiency.
Maintain a clean and organized front desk area.
Requirements:
Previous front desk or hotel customer service experience required.
Strong communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Proficiency with hotel management systems (PMS) is a plus.
Professional appearance and positive attitude.
Flexible availability, including evenings, weekends, and holidays.
What We Offer:
Competitive pay
Supportive team environment
Opportunities for career advancement in hospitality
Recognition for excellent performance
If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.
Hotel Front Desk Agent-The McCormick Scottsdale Hotel
Front desk clerk job in Scottsdale, AZ
Millennium Hotels and Resorts, a global leader in the hospitality sector, is searching for a dedicated and friendly Hotel Front Desk Agent to join our dynamic team at The The McCormick Scottsdale. Our hotel is known for providing exceptional guest experiences, and as a Front Desk Agent, you will play a crucial role in ensuring every guest receives a warm welcome and outstanding service.
The Front Desk Agent is the face of our hotel, responsible for checking guests in and out, handling reservations, and addressing guest inquiries and requests promptly. You will contribute to maintaining the hotel's reputation as a premier destination and ensure our guests feel valued and appreciated during their stay.
In this role, you will also collaborate with other departments to ensure a seamless experience from arrival to departure. Your exceptional communication skills, attention to detail, and commitment to guest satisfaction will be essential to elevating our guests' experiences.
KEY RESPONSIBILITIES
Greet guests upon arrival, check them in and provide room assignments.
Handle checkout procedures, including processing payments and issuing receipts.
Answer multi-line phone systems, manage incoming calls, and address guest inquiries.
Assist with room reservations, modifications, and cancellations while ensuring accurate information in the system.
Resolve guest complaints and issues with a positive and diplomatic approach.
Maintain a clean, organized front desk area.
Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and well-maintained.
Provide local information and recommendations, including dining, shopping, and attractions.
Maintain security of the hotel and guests by following proper procedures.
Any other tasks as assigned by management.
Requirements
REQUIRED QUALIFICATIONS
High school diploma or equivalent; Associate's degree in hospitality or related field preferred.
Previous experience in a hotel front desk or customer service role is highly desirable.
Strong communication skills, both verbal and written.
Proficient in using computer systems and hotel management software.
Ability to handle multiple tasks and prioritize effectively.
Detail-oriented with strong organizational skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
Strong customer service orientation and a friendly demeanor.
Ability to work well within a team and contribute to a positive work environment.
Knowledge of basic accounting principles is a plus.
Benefits
Hotel Specific Benefits:
-1 free employee meal per shift
-50% discount on gift shop items/ restaurant meals
-Hotel employee discount on rooms
Auto-ApplyResort Front Desk Agent
Front desk clerk job in Scottsdale, AZ
Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you!
What's in it for you:
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great Medical and Dental benefits, 401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description
First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories" for our guests.
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Qualifications
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Hospitality Diploma is an asset
Must be flexible in terms of working hours
Must have the ability to handle cash effectively and accurately
Additional Information
You must be eligible to work in the United States.
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Front Desk Agent
Front desk clerk job in Scottsdale, AZ
The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences guest satisfaction, brand perception, and overall operational efficiency through professional service and attention to detail.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Greet and welcome guests in a warm and professional manner, setting the tone for an exceptional stay.
Manage check-ins and check-outs accurately, ensuring seamless transactions and proper guest record management.
Respond promptly to guest inquiries via phone and in person, offering information about hotel amenities and local attractions.
Process reservations, payments, and room assignments while maintaining accuracy and confidentiality.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival and guest needs are met quickly.
Address and resolve guest concerns with professionalism and empathy to ensure a positive outcome.
Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence.
Provide concierge support by recommending dining, entertainment, and transportation options.
Adhere to all hotel policies, safety, and security procedures.
Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties.
Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
Exceptional interpersonal and communication skills.
High attention to detail and accuracy in handling guest records and financial transactions.
Strong multitasking and problem-solving abilities in a fast-paced environment.
Customer-focused mindset with a professional and approachable demeanor.
Collaborative attitude and ability to work effectively with other departments.
Adaptability to flexible scheduling, including weekends and holidays.
PROFESSIONAL EXPERIENCE
Previous experience in hospitality, customer service, or a front desk role preferred.
Proficiency in Microsoft Office; experience with property management systems (PMS) is a plus.
Demonstrated success in providing high-quality guest service in a dynamic environment.
ACADEMIC BACKGROUND
High school diploma or equivalent required.
Coursework or degree in hospitality management or a related field preferred.
WHAT YOU CAN EXPECT
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
Disability Insurance
Life Insurance
Employee Assistance Program
Supplemental benefits
401k matching
Employee discount program
Vacation and Sick Time
SHIFT
7am - 3pm or 3pm - 11pm
PAY
$19 per hoiur
Front Desk Agent
Front desk clerk job in Glendale, AZ
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $16
Front Desk Agent
Front desk clerk job in Fountain Hills, AZ
Job Description
Assists the guest efficiently, courteously and professionally in all front desk related functions. Maintains a high standard of service and hospitality at all times.
Education & Experience
• High school graduate
• College degree preferred
• Previous experience working in a in customer service industry
• Must write, read and speak English and Spanish
• Basic computer skills
Physical Requirements
• Able to stand for long period of times
• Able to bend and reach constantly
• Able to lift approximately 30 pounds
• Able to work under pressure in a fast paced environment
Front Desk
Front desk clerk job in Paradise Valley, AZ
Job Description
Front Desk, Guest Experience
Uni K Wax Scottsdale is seeking a friendly, organized Front Desk Coordinator to greet guests, manage appointments, and support studio operations. You'll be the first point of contact for every client, helping to create a smooth, welcoming, and professional experience from check-in to check-out.
Responsibilities
Greet guests and provide exceptional customer service
Check guests in/out and process payments
Schedule and confirm appointments using our booking system
Answer phone calls, messages, and emails
Maintain a clean and inviting lobby and front desk area
Educate guests on services, memberships, and retail products
Assist with inventory and light studio tasks
Qualifications
Strong customer service and communication skills
Warm, professional, and friendly demeanor
Ability to multitask in a fast-paced environment
Reliable, punctual, and detail-oriented
Experience in beauty/spa/hospitality a plus (not required)
Comfortable discussing waxing services professionally
Benefits
Employee discounts on services and products
Fun, supportive team environment
Opportunities for advancement
Pay: From $15.15 per hour
Work Location: In person
Front Desk Agent (PM Shift)
Front desk clerk job in Glendale, AZ
Job DescriptionDescription:
Life as a Front Desk Agent (PM Shift):
As a Front Desk Agent with Superhost Hospitality at Everhome Suites Glendale, you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include:
Greeting guests upon arrival and ensuring a smooth check-in process.
Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions.
Handling reservations, cancellations, and guest inquiries with professionalism and efficiency.
Managing and resolving guest concerns or issues promptly and courteously.
Coordinating with other hotel departments to ensure seamless guest experiences.
What We're Looking For:
We are seeking an individual with the following attributes:
Communication Skills: Excellent verbal and written communication skills.
Customer Service: A passion for delivering outstanding customer service.
Problem Solving: Ability to handle guest issues with tact and diplomacy.
Team Player: Collaborative mindset to work effectively with colleagues.
Additional Requirements:
Must be able to commute.
Availability for PM Shift, weekends, and holidays.
What to Expect in Your First Few Months:
In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests.
The Perks of Working for Us:
Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
Exclusive travel discounts at our hotel partners and franchises worldwide.
Participation in our Wellness program to support your overall well-being.
On-demand pay opportunities for instant access to earnings between paychecks.
Access to a leadership development program and diverse growth opportunities.
Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.
How to Apply:
Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online.
Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.
About Superhost Hospitality:
People Focused. Performance Driven.
With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.
Requirements: