Customs Entry Clerk
Front desk clerk job in Miami, FL
Customs Entry Writer
What you will get in return
You will be given the opportunity to progress and develop in a clear and structured manner. Depending upon experience there may be the opportunity to progress into a supervisory role within the first 18 months.
The company is also able to offer:
High performance culture within an expanding and successful organization which rewards and appreciates their employees.
A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
Competitive Salary with bi-annual profit-sharing incentives.
Job Description
A mid-large international freight forwarder who is widely represented across North America is looking for a Customs Entry Writer to join their large CHB department in Florida.
The ideal candidate will have 3+ years' experience in customs entries for air/ocean, from multiple trade routes across a variety of commodities/PGAs (i.e FDA, USDA, FCC), communicating with external customers and US Customs.
This is a great opportunity to join a growing operation, giving you the chance to develop your career as the company progresses.
What you will need
A minimum of 1 year experience working as a Customs Entry Writer
Experience using CargoWise
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
If you think you might have hit a ceiling in your current role or are just looking to take the next step in your career don't miss out on this exceptional opportunity, apply today, or call me on 917-338-7507 to discuss your interest. Alternatively feel free to send your resume direct to Pavel@alsrecruiting.com.
Front Desk Receptionist
Front desk clerk job in Miami Beach, FL
TrufaMED delivers premier urgent care and personalized concierge medicine services in a spa-like environment located in the heart of Surfside, FL. Our board-certified providers offer discreet and precise medical care combined with hospitality. Services include urgent care that accepts insurance, cash-pay concierge medicine, wellness treatments, in-home visits, lab testing, and diagnostic panels. TrufaMED is dedicated to providing the highest standard of care in a luxurious, discreet, and comfortable setting.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Miami Beach, FL. The Front Desk Receptionist will manage phone calls with proper etiquette, handle receptionist duties such as greeting and assisting patients, perform clerical tasks, and provide excellent customer service. The role involves maintaining communication with patients and ensuring their needs are met in a professional and welcoming manner.
Qualifications
Phone Etiquette and Communication skills
Receptionist Duties and Customer Service experience
Clerical Skills and organizational abilities
Ability to work independently and as part of a team
Proficiency in healthcare management software is a plus
High school diploma or equivalent
Front Desk Staff
Front desk clerk job in Miami, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Weekend Salon Receptionist (11am to 7pm)
Front desk clerk job in Miami, FL
We are looking for a weekend front desk attendant to join our expanding team at Upper East Side Tan! As the first person that our members see when they enter the salon and the last person they see before they leave, you will become a face of our Upper East Side Tan brand. You will provide a memorable and personalized experience- grounded in top-notch customer service- to each of our members. Our ideal candidate is enthusiastic about beauty and is excited to share our latest services and products with our members and potential new customers. Please send resume consideration.
Qualifications
Excellent customer service skills
Ability to work in fast-paced environment
Strong work ethic and a positive attitude
Attention to detail
Strong speaking ability
Love for tanning and beauty
Bonus points if you have the following
Experience with Boulevard software
Previous salon/gym front desk experience
Previous sales experience
Responsibilities
Booking appointments via phone and booking software
Fostering relationships with members
Handling all appointment check-ins
Selling products and add-on services
Cleaning and salon organization
Compensation
Competitive Hourly Wage + Commission
Unlimited free UV + spray tanning
Referral commission opportunities $$
Future growth opportunities
About Upper East Side Tan
Upper East Side Tan is NYC's finest, members-only tanning salon. Starting at just $59/month for unlimited UV sunbooth and spray tanning, our members receive the best deal- and customer service
Loan Operations Clerical Assistant | 6-Month Temporary Assignment
Front desk clerk job in Coral Gables, FL
Only Candidates with US Work Authorization will be considered.
The Loan Operations Department of Bradesco Bank is seeking a reliable and detail-oriented Clerical Assistant to support critical back-office functions related to loan servicing, document processing, and routine accounting. This position plays a key role in ensuring the accuracy and timely handling of mortgage-related documents, regulatory compliance, and internal process tracking. The ideal candidate will have strong organizational skills, be comfortable handling sensitive information, and thrive in a fast-paced banking environment.
Key Responsibilities:
Document Management:
Scan, file, and electronically organize loan and servicing documents.
Prepare and record Assignments of Mortgage and Satisfactions of Mortgage in accordance with state and investor requirements.
Loan Servicing Support:
Monitor and update insurance and property tax statuses for the bank's mortgage portfolio.
Follow up on missing or expired policies and coordinate with servicing staff or third-party providers.
ACH Processing:
Forward ACH payment instructions for appropriate approvals.
Track submission, execution, and confirmation of ACH transactions and report on completion status.
Accounting Support:
Assist with general ledger (GL) reconciliations and basic entries related to loan operations.
Help ensure records align with internal systems and accounting reports.
Administrative Tasks:
Maintain accurate logs and trackers for assignments, satisfactions, ACH instructions, and compliance statuses.
Communicate with internal departments and external vendors to resolve discrepancies or obtain necessary documentation.
Perform other clerical tasks as assigned in support of banking operations.
Qualifications:
High school diploma or equivalent required; Associate's degree in Business, Finance, or Accounting preferred.
1+ year of experience in a bank, credit union, or financial services clerical role preferred.
Basic understanding of mortgage documentation and general ledger reconciliation.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook); experience with banking systems a plus.
Strong attention to detail and commitment to data accuracy.
Ability to maintain confidentiality and adhere to bank compliance standards.
Excellent time management, communication, and follow-up skills.
Work Environment:
Office-based position with standard banking hours.
May involve periodic interaction with confidential financial and legal documents.
Opportunity to grow within banking operations and gain exposure to loan servicing, accounting, and compliance functions.
Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
Front Desk Agent
Front desk clerk job in Miami, FL
Requirements
Must have hotel experience.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the Stepstone Mission and Core values.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, reading.
Minimum pulling of 20 pounds.
Other duties may be assigned.
EOE/M/F/V/D
Front Desk Agent
Front desk clerk job in Miami, FL
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction
We're seeking a welcoming Front Desk Agent to greet guests and help maintain a friendly, organized environment. This role fits someone who enjoys interaction and being the first point of contact.
Responsibilities
Greet visitors and provide helpful guidance.
Maintain organized lobby and front-area flow.
Assist with basic guest questions and support.
Coordinate front desk tasks with team members.
Represent the brand with a polished and positive attitude.
What We Offer
Training for confidence at the front desk.
A bright, people-focused workplace.
Growth opportunities within the company.
Incentives and recognition programs.
Apply and become the welcoming face of our team.
Qualifications
Professional, friendly, and people-oriented.
Great interpersonal and communication skills.
Reliable and organized.
Motivated to grow in a customer-facing environment.
Additional Information
Competitive salary of $58,000 - $63,000 per year.
Professional growth opportunities within a rapidly expanding branding agency.
Exposure to high-impact projects and a supportive, creative work culture.
Opportunities for training, development, and advancement.
Stable full-time role with consistent workflow and structured project processes.
Overnight Front Office Agent (Experience Ambassador)
Front desk clerk job in Miami, FL
Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at ****************
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging directly with residents and with homeshare guests prior to and throughout their stay at our communities.
This is an in-person position located on-site of the property.
What You'll Do:
Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
Establish rapport with residents and guests so they always feel loved
Serve as the first point of contact between guests and the organization
Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism.
Greet residents by their name and with a smile to make guests feel welcomed and valued
Provide exceptional hospitality in compliance with quality assurance expectations and standards to create a memorable customer experience
Resolve disputes promptly with the goal of achieving customer satisfaction
Increase company reputation and ensure sustainable growth by discussing the benefits of living at the property, distributing active marketing materials, and providing exemplary service to residents
Answer, record, and process all calls, messages, requests, questions, or concerns
Run daily reports, identify any special requests, and check reports for accuracy
Protect the property and its residents by monitoring who comes in and out of the premises
Proactively identify potential issues and take the appropriate action to resolve them, informing management when necessary
Constantly increase residents' benefits through active marketing and partnership with the neighboring businesses
Increase resident satisfaction and retention within the community through programming alongside the Director of Services, General Manager, and one-on-one contact
Remain knowledgeable of local activities and establishments in the area to offer recommendations, answer questions, and give directions
Manage building access for guests, residents, and authorized vendors using key system technology
Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
Fully comprehend emergency procedures and the property evacuation plan, and assist with locking elevators open for emergency crews
Develop and maintain positive working relationships among building staff
Store luggage and politely handle early check-in, late checkout, and any other requests when necessary
Assess property and inform maintenance team of any need for repair or cleaning, including receiving and logging resident service requests and following up to ensure completion
Have full knowledge of and be compliant with all property safety and emergency procedures and follow all local, city and federal regulations
Assist with administrative duties such as light copying, package management and other requests as deemed necessary by management and residents
Work on special projects as deemed necessary by management
Perform other related duties and assignments as needed and assigned
Skills and Experience
High School Diploma or equivalent required; some college preferred
A minimum of one year of experience working in hospitality or customer service industry required
Multifamily experience preferred
Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text
Computer savvy with the capacity to learn and master multiple software systems
Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency
Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests
Proactive decision-making and problem-solving skills
Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem
Ability to work a flexible schedule, including evenings and weekends
Community Team Perks + Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
*Premiums apply for spouse, dependent, or family coverage plans
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Stand behind a desk for the majority of an 8-hour shift
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Front Desk Attendant
Front desk clerk job in Aventura, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Schedule: flexible
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FT Front Desk Agent
Front desk clerk job in Miami, FL
From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Agent located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY!
Job Purpose:
Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
Duties & Functions:
• Actively welcome, greet, and check guests in
• Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings'
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process
• Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with THE COMPANY confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies
• Complete the appropriate reports and audits during the overnight shift
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service
Job Description
ADDITIONAL RESPONSIBILITIES
• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information.
• Remain calm and alert, especially during emergencies and/or heavy restaurant activity, serving as a role model for the team and other employees. Interact with other department personnel and venue staff as needed.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
To be aware of and ensure constant compliance with all necessary operational policies including:
• Health and Safety
• Food Hygiene
• Maintenance
• Emergency Procedures
• Liquor Licensing
SUPPORTIVE FUNCTIONS
In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Participate in community events and ensure corporate social responsibility goals of the company are met.
• Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used.
• Keep the work area clean and organized.
• Ensure confidential documents are kept in a secured area.
• When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
• Complete other duties as assigned by the Department Head.
• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
• Ensure compliance with the company's policies and procedures.
OTHER DUTIES
Assimilate into the company's culture through understanding, supporting, and participating in all the company elements. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager.
Requires the ability to lift large and heavy packages and boxes and the ability to load and unload small and large boxes as needed. Must have the ability to safely lift a minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
Qualifications
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Bachelor's Degree preferred. High School Diploma or equivalent required
• One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Ability to work overnight
• An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred
• Enter and locate work-related information using computers and/or point-of-sale systems
• Ability to spend extended lengths of time viewing a computer screen
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift.
• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak, and understand English.
• Must be able to work inside and outside at all times of the year as needed, based on business volumes.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Attendant / Anatomy Aventura (open availability)
Front desk clerk job in Miami, FL
Job DescriptionDescription The Front Desk Attendant is the first line of contact for Anatomy members and guests. Essential to this role is providing superior customer service while assisting in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor.
Qualifications
Must be at least 18 years or older to apply
Respond to members requests with a can-do attitude. If its an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle
Must have a friendly, outgoing personality and enjoy social interaction
Must have a cooperative, positive and optimistic attitude
Must exhibit enthusiasm for the club and for the job
Must be a patient, a courteous listener, and able to show empathy
Must have the ability to prioritize and work within a fast paced environment
Demonstrate excellent problem solving and communication skills
Key Responsibilities
Greet and provide prompt courteous customer service
Assists members and guest with questions and product selection
Maintain a positive attitude and take initiative
Maintain excellent communication skills: phone, within a team, and between co-workers
Maintain product knowledge for products at front desk
Working knowledge of Club Ready so can perform following tasks:
PT, Membership, Pilates, Stretch and Merchandise Sales
Provide answers to simple billing inquiries
Maintain Anatomy aesthetic, appearance, atmosphere, and culture
Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness
Daily Procedures and Expectations
Answer any questions regarding information about the club, class schedule, instructors and trainers, etc.
Utilize cash and Club Ready POS system management
Receive and process membership and service payments
Receive deliveries and ensures they are taken to their proper destination within the club
Maintain a personal, professional and helpful image upholidng Anatomys customer servicew standards
Maintain cleanliness of the desk, desk area, and lobby
No personal tasks (i.e. texting, emailing, web surfing, personal phone calls
Keep front desk area (top and behind) and lobby neat and tidy
Stay up to date on interdepartmental communication emails
Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club
Have a pleasant demeanor when addressing all members and guesst entering and leaving the club
When greeting members and guests in person, always smile
Make eye contact when speaking to members and guests
Follow and complete daily task checklists provided
Data Entry
Front desk clerk job in Miami, FL
This position provides clerical and logistic support to the service center.? Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files.? Interface wtih all levels of management, team members, internal and external customers.?
DUTIES AND RESPONSIBILITIES:
Handle incoming calls
Generate service orders for dispatch to technicians
Post completed service orders from technicians and contractors
Post shuttle sheets from drivers for units shuttled out
Assist customers with merchandise follow up
Generate daily, weekly, and monthly reports
Daily follow up on warranty rejects
Qualifications
JOB REQUIREMENTS:
Previous work experience in office environment
Must be self starter and dependable
Computer literate and working knowledge of Microsoft produts (Word, excel etc.?)
Excellent phone and interpersonal skills
Detail oriented and organized
Decision making, problem solving ability
Must be able to multi-task
Must be able to work in a very fast paced environment
Previous data entry experience
Front Desk Agent + Tips (Full-Time)
Front desk clerk job in Miami, FL
We are looking for an experienced Front Desk Agent to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the
MICCO
way.
Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination.
We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times' Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025.
We are seeking passionate, service-oriented individuals to join our exceptional team. If you're ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you!
Qualifications
High School Diploma or GED/equivalent required,
Ability to obtain and maintain a Tribal Gaming License
Hotel/Front Desk experience required
One-year computer, cash handling, and guest service experience.
OPERA system experience highly preferred.
Excellent communication Skills and friendly, outgoing personality required
Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively communicate and present information in both one on one and group settings to guests, staff, and other employees of the resort.
English required, bilingual preferred. Must be able to communicate effectively with guests, team members and management in English
Ability to calculate figures and amounts such as discount, commissions, and percentages.
Ability to make decisions and apply commonsense understanding to give and carry out instructions in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations and in stressful conditions.
Be able to work indoors and be exposed to various environmental contaminants including smoke
Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned
Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives
Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner
Must be able to address stressful situations with clients with dignity and the utmost tact and politeness
Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company's standards, work requirements and rules of conduct.
Responsibilities
The Front Desk Agent is responsible for the professional, efficient operation of the reception desk. The primary objective is providing overall care, hospitality, and outstanding guest service resulting in consistent guest satisfaction.
Adhere to the Miccosukee Service Expectations and ensure team compliance
Maintain a professional appearance and always be punctual, courteous, friendly, and helpful and articulate to our internal and external guest.
Must have complete knowledge of guest room inventory and all hotel facilities.
Ability to perform fast, efficient, friendly check ins and outs, including handling and maintaining a cash bank, posting charges and auditing day's work.
Adhere to all company credit policies to ensure all revenue expected will be received.
Full understanding of credit systems to ensure correct handling of credit card and check transactions.
Ensure a sales attitude is adopted at all times, providing a maximization of rooms sales and revenue for the hotel.
Thorough knowledge of hotel rates including wholesalers and packages. Up to date knowledge on all promotions and guest programs.
Adhere to preset availability and rate controls. Complete understanding of market and segment mix.
Good communication skills are mandatory in order to handle guest inquires and complaints as well as maintaining a high level of understanding between other hotel departments.
Excellent telephone skills with the ability to promote and inform guests of hotel services as well as answer questions or handle complaints.
Have full knowledge of Front Desk reports necessary to plan the day.
Ensure packages and messages are delivered in a timely manner.
Familiarity with Guest and department emergency procedures.
Ensure the highest possible level of guest service is maintained.
Complete understanding of details involved for White, Black, and Red card members.
Responsible for accurate work; modifying guest information, confirmation of rate and departure dates and number of guests to eliminate errors and rebates.
Full understanding of guest and house bank safe deposit procedure.
Ensure supervisor and Front Office Manager is kept informed of all developments within the department by proper use of department log books and monthly/daily communication meetings. Must be flexible to work varying shifts.
Consistent and regular attendance is an essential function of this job
Performs other related duties as assigned
The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands
While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision.
While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.
Auto-ApplyFront Desk Agent (Full-Time) l InterContinental Miami Downtown
Front desk clerk job in Miami, FL
About us:
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the ninth year.
Your day to day:
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Offer an enhanced experience to every guest upon checking in.
Be the warm welcome that kicks off a memorable guest experience
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
Handle cash and credit transactions
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
Take pride in your appearance and place as a brand ambassador
Always know what events and activities are on the day's schedule
Jump into other ad-hoc duties when your colleagues need your help
What we need from you:
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
Experience - ideally you'll have spent at least one year in a front desk or guest service position
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
What we offer:
The hourly pay range for this role is $17.50 - $18.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.
Auto-ApplyFront Desk Agent / Concierge
Front desk clerk job in Miami, FL
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this position is $17 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
INDNFC
At the time of this ad, the position pays $17 per hour. Historically, this position has paid between $15-$17ph between different locations and shifts.
Hotel Front Desk Agent - The Crosby
Front desk clerk job in Miami, FL
Job Description
Overall Scope and Responsibility:
Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possibly service standards to our clientele at all times.
Essential Duties:
Completes the registration process by inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate
Informs guests on hotel facilities and amenities, provides directions within the property.
Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed
Performs basic accounting procedures including exchange of foreign currency, cash handling, posting charged to guest folio, making adjustments etc
Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department
Communicates credit issues to all revenue generating departments
Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options
Communicates guest requests with the appropriate department
Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance
Reviews departing guest's folios and invites guests back
Makes reservations
Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge.
Job Knowledge, Skills, & Abilities
Excellent communication, interpersonal, and organization skills.
Must be able to carry 10 lbs.
Commitment to superior customer service and excellent customer service skills.
Proven ability to influence a team and achieve results.
Flexibility and creative problem-solving ability.
Strong initiative and self-motivation.
Fluency in job related English both verbal and non-verbal.
An appreciation and respect for the diversity of all individuals in the workplace.
Ability to handle pressure and work in a fast paced environment.
Must be able to work days, evenings, and weekends as necessary.
Front Desk Agent
Front desk clerk job in Coral Gables, FL
Requirements
Experience and Education Required
• Education
High School Diploma required.
• Experience
.
Skills Required
Must be able to:
o Speak, read, write and understand the English language.
o Compute accurate mathematical calculations.
o Provide legible communication and directions.
o Perform job functions with attention to detail, speed and accuracy.
o Prioritize and organize.
o Think clearly, remaining calm and resolving problems using good judgment.
o Follow directions thoroughly.
o Understand guest's service needs.
o Work cohesively with co-workers as part of a team.
o Work with minimal supervision.
o Maintain confidentiality of guest information and pertinent resort data.
o Use a computer keyboard and possess basic typing skills.
o Possess moderate to advanced computer skills.
o Work in a dynamic and constantly changing environment.
o Adept to multitasking.
Success Criteria
Team Player
o Demonstrates co-operation within the team and with other departments
o Listens carefully and works well with others
o Has a positive influence on others in the team and clearly enjoys working with people
Customer Focused
o Anticipates guests' needs and is sensitive to people from all cultures
o Has a natural, warm smile and a friendly and passionate approach
o Demonstrates confident, helpful and genuine behavior with internal and external customers
Delivers their Best
o Has energy and sense of urgency for his/her work
o Resourceful, makes things happen and looks for ways to work more efficiently
o Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
Composed
o Able to stay calm under pressure
o Demonstrates maturity and ability to cope with the unexpected
o Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
o Excellent records of attendance and punctuality
o Is reliable and demonstrates the ability to work without supervision
o Demonstrates a high level of personal integrity, honesty and trust
Licenses or Certifications
N/A
Standard Specifications
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.
The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
Front Desk
Front desk clerk job in Hialeah, FL
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Part - Time Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Part Time Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Front Desk Agent
Front desk clerk job in Miami Beach, FL
Job DescriptionDescription:
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort, and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit
Requirements:
Must have hotel experience.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the Stepstone Mission and Core values.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, reading.
Minimum pulling of 20 pounds.
Other duties may be assigned.
EOE/M/F/V/D
Front Desk Agent
Front desk clerk job in Miami Beach, FL
Job Description
The Gale South Beach, Curio Collection by Hilton is looking for dynamic and driven talent to join our team. As a Front Desk Agent you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest's requests or requirements and representing the hotel and brand as an ambassador of the hotel.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Menin rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
Physical Demands
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDSEducation
High school or equivalent education required.
Experience
One to two years of Front Office Experience in a hotel required.