Clinical Guest Coordinator/Office Assistant at Michigan Orthopedic Center
Front desk clerk job in Lansing, MI
Michigan Orthopedic Center (MOC) is seeking a full-time Clinical Guest Coordinator / Office Assistant to support our Outpatient Rehab clinic in Lansing, MI. This role plays a vital part in creating a welcoming, efficient, and patient-centered experience.
Key Responsibilities
Welcome patients and visitors in person and by phone; answer questions, direct inquiries, and provide an excellent first impression.
Schedule patient appointments efficiently-both in person and over the phone-to optimize provider time and treatment room utilization.
Support a positive patient experience by recognizing and easing patient concerns; maintain a clean and inviting reception area.
Ensure accurate patient records by filing, retrieving, and updating medical information in the EMR system.
Maintain patient accounts by obtaining and documenting personal, financial, and insurance information.
Assist with revenue collection by recording charges, updating financial data, and collecting patient payments.
Safeguard patient privacy by adhering to confidentiality and HIPAA standards.
Follow established clinic policies and procedures and proactively communicate needed updates.
Collaborate with the rehab team and contribute to daily clinic operations as needed.
Perform additional duties as assigned.
Minimum Qualifications
1-2 years of medical office or healthcare administrative experience preferred
Experience with patient scheduling and EMR systems preferred
Proficiency with Microsoft Office Suite
Strong customer service and professional telephone communication skills
Desired Skills & Attributes
Ability to manage multiple tasks in a fast-paced environment
Highly organized with strong attention to detail
Self-motivated and able to work independently
Positive, team-focused attitude
Michigan Orthopedic Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req #3421
Maintenance Office Assistant
Front desk clerk job in Palmyra, MI
Overview: $17. 94/hour Job Status/Type: Full-time, year-round Position Level: Entry to Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel.
This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules.
Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities: Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis.
Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules.
Maintain and track associates' attendance via hard cards, spreadsheet and Kronos.
Work with Manager on any discrepancies.
Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Qualifications: High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mail Processor - No Experience Required
Front desk clerk job in West Bloomfield, MI
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.
Position Details
Openings
: Nationwide
Starting Pay
: $23.47 - $38.62 per hour
Annual Compensation
: Up to $72,400 with full benefits
Perks and Benefits
Paid Time Off
: Includes vacation and sick days
Health Coverage
: Comprehensive health insurance
Retirement Savings
: Access to USPS retirement plans
Career Growth
: Advancement opportunities based on performance
Key Responsibilities
Sorting and Processing Mail
: Ensure mail is processed and routed accurately
Customer Assistance
: Provide support for mailing inquiries and services
Clerical Duties
: Maintain accurate records and process mail forms
System Management
: Use USPS tools to streamline operations
Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.
How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.
An exclusive, step-by-step guide to the USPS hiring process
Simulated practice exams with detailed answer explanations
A webinar covering interview tips to help you succeed
A job finder tool to locate USPS roles within NY or within a 25-mile radius
Personalized support via email and chat
Apply for USPS Jobs in NY with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in NY today.RequiredPreferredJob Industries
Other
Front Desk Agent
Front desk clerk job in Michigan
The Lake View Hotel is situated at the end of Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the island, just bicycle, foot and horse traffic. It is like going back in time! With over 10,000 visitors a day it is a great place to live and play.
We employ approximately 30 people over the course of the summer season from early May through October. We are looking for staff who are energetic and interested in meeting new people from other parts of the country as well as other cultures.
The responsibilities of a Front Desk Agent include:
Processing all reservation requests, changes, and cancellations received by phone, fax, or email.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Education and Experience:
High school diploma or GED
There is no experience needed training on the job provided
Work experience as a Hotel Front Desk Agent, receptionist, host/hostess, food and beverage or customer-service based role. Experience (preferred, but not required) with hotel operating applications, like Hilton OnQ, Opera, Infor, etc.
Customer service positive attitude and professionalism.
Excellent communication and organizational skills, including proficiency in computer applications such as email and Internet navigation
Front Desk Agent | FT
Front desk clerk job in Kalamazoo, MI
Overview A Look Into Working in the Front Office
As a vital member of the Front Office team, you will be the face of the guest experience-delivering exceptional service, resolving issues with professionalism, and creating memorable stays. This dynamic role requires flexibility, strong communication skills, and a commitment to operational excellence. You'll also contribute to sales, support team goals, and serve as an ambassador for Radisson and GHG standards.
Pay rate is based on experience, with performance-based raises and monthly bonus incentives
What's in it for You
Medical/Dental/Vision (Full-Time option)
401K with 100% match up to 3% (Full-Time option)
Parental Leave Program (Full-Time Option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
Shift meal provided per day
10% Discount on GHG outlets
Discounted hotel rates at Choice Hotels Worldwide
Responsibilities What You'll Be Doing
Build meaningful, positive relationships with guests to enhance satisfaction and loyalty
Personalize every interaction by anticipating guest needs and going above and beyond
Respond to concerns and complaints with empathy, professionalism, and policy awareness
Promote local attractions and hotel amenities to enrich each guest's stay
Execute daily shift responsibilities according to SOPs
Maintain accurate billing processes; identify and resolve discrepancies confidently
Stay current with procedural updates and demonstrate strong problem-solving skills
Adapt quickly between roles and tasks to support team coverage
Answer guest inquiries by phone, email, and in person with clarity and warmth
Cross-sell hotel services and create memorable, personalized experiences
Collaborate with team members to foster a positive, energetic work environment
Identify upsell opportunities and close sales in real-time
Contribute ideas to improve team efficiency and guest satisfaction
Understand on-property events and leverage them to enhance the guest experience
Perform other duties as assigned, requested or deemed necessary by management
Ambassador for Radisson and GHG standards
Qualifications What You Need for this Position
Able to work weekends and Holidays; schedule based off of hotel needs
Passionate and motivated about people and the industry
Driven by purpose, mission, values, and has sense of integrity
Able to work closely with staff through strong communication and verbal skills
Positivity and flexibility in an ever changing environment
Able to be coached
Organized, able to multitask and balance many projects at once
Able to problem solve on the spot and make prompt but thoughtful decisions
Posses efficient typing skills
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
Experience with Opera or a Rooms Management system is a plus, but not required
Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
You will grow your skills and experience in an environment that encourages growth and development
Auto-ApplyFront Desk Agent - Part Time
Front desk clerk job in Troy, MI
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Agent
Front desk clerk job in Plymouth, MI
Job DescriptionFront Desk Agent:
Job Purpose:
To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
Take the initiative to greet guests in a friendly and warm manner.
If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
Other duties as assigned.
Job Skills:
Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Communicate well with many different kinds of people.
Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications:
Education
HS Diploma or equivalent.
Experience
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Licenses/Certifications
N/A
Front Desk Agent
Front desk clerk job in Detroit, MI
About Us: At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.
Job Description:
Sharpcontra is currently seeking a reliable and service-oriented Front Desk Agent to join our team in Detroit, MI. As the first point of contact for our visitors and clients, you will play a key role in creating a welcoming and professional environment. This position is ideal for individuals who possess strong communication skills and enjoy working in a fast-paced setting.
Responsibilities:
Greet and assist visitors, clients, and vendors in a courteous and professional manner
Answer phone calls and direct them appropriately
Manage check-in and check-out procedures
Maintain an organized and tidy front desk area
Handle incoming mail and deliveries
Schedule appointments and maintain calendars for staff as needed
Ensure security protocols are followed at all times
Support administrative staff with basic office tasks
Qualifications
Qualifications:
High school diploma or equivalent required
Previous experience in a front desk, administrative, or customer service role preferred
Strong verbal and written communication skills
Professional appearance and demeanor
Excellent organizational and multitasking abilities
Proficient with Microsoft Office Suite and office equipment (printer, phone systems, etc.)
Ability to remain calm and effective under pressure
Additional Information
Benefits:
Competitive salary ($32,000 - $38,000 annually)
Opportunities for career growth and professional development
Supportive and team-oriented work environment
Paid time off and holidays
Health, dental, and vision insurance options
Consistent Monday to Friday schedule
Front Desk Agent at onemissionsociety.org
Front desk clerk job in Freeport, MI
Job Description
Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Front Desk Agent
Front desk clerk job in Grand Rapids, MI
Join Our Team Today!
The Fairfield Inn & Suites - Grand Rapids North is currently seeking enthusiastic Front Desk Agents to assist with guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Excellent communication, both verbal and written
Strong computer skills and phone etiquette
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Hotel Front Desk Agent
Front desk clerk job in Romulus, MI
Job DescriptionOverview We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Provide information about our hotel, available rooms, rates and amenities
Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
Maintain updated records of bookings and payments
Education and Experience
Minimum of 1 year in Hotel Front Desk or other Service Experience
Minimum of High School education, Post-High School education preferred
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
Afternoon Shift
Monday to Friday
Weekends as needed
Work Location: In person
Evening Front Desk Agent (4PM-12AM)
Front desk clerk job in Harbor Springs, MI
The Front Desk Agent is responsible for providing exceptional guest service by assisting guests with check-in, check-out, and inquiries while maintaining a welcoming and professional atmosphere. This position plays a key role in ensuring guest satisfaction and smooth front desk operations during the evening shift from 4 PM to 12 AM.
Employee Perks:
* Free Golf and Ski Passes - Enjoy outdoor activities with free access for you and your family.
* Downhill Mountain Bike Park Pass - Complimentary access for biking enthusiasts.
* Dining Discounts - Receive 25% off at Boyne restaurants.
* Resort Discounts - Save 30% on spa treatments and other services at Boyne Resorts.
* Free Water Park Passes - Access to Avalanche Bay Water Park.
* Lodging Discounts - Special rates for friends and family.
* Tuition Reimbursement - Support for continuing education.
* Housing Availability - First-come, first-served team member housing.
* Health Insurance - Available for Full-Time Year-Round Team Members.
* AllyHealth - Access to health services for all employees
Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands
Our Core Values: LEADS by Serving
At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.
* Long-Term Thinking
* Excellence in Execution
* Attitude is Everything
* Develop Create People
* Serve our team members first so they can, in turn, serve our guests and community
Responsibilities
The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position:
* Greet and register guests and owners promptly and courteously.
* Process guest check-ins and check-outs efficiently, ensuring accuracy in billing and reservation details.
* Verify all guest information, including name, address, payment method, and stay details.
* Coordinate with Housekeeping, Bell Services, and Reservations to fulfill guest needs and special requests.
* Notify housekeeping of early check-ins, late checkouts, and same-day arrivals.
* Maintain thorough knowledge of room types, rates, and property layout.
* Handle cash and credit transactions accurately, following all company cash-handling procedures.
* Respond to guest inquiries about resort amenities, events, and local attractions.
* Maintain confidentiality and proper organization of guest records and sensitive documents.
* Answer incoming calls promptly and professionally using proper telephone etiquette.
* Monitor safety and security concerns; report any incidents, accidents, or suspicious activity.
* Keep supervisors informed of any unusual situations or guest concerns.
* Maintain a welcoming and professional atmosphere in the front desk area at all times.
Qualifications
Qualifications:
* Must be at least 18 years of age.
* Must be willing to work evenings, weekends, and holidays.
* Strong communication and interpersonal skills.
* Basic computer proficiency; knowledge of Microsoft Office a plus.
* Ability to stand for extended periods and work in a fast-paced environment.
* Previous front desk or hospitality experience preferred but not required.
* Familiarity with property management systems is an asset.
Front Desk Agent
Front desk clerk job in Ann Arbor, MI
Join Our Team Today!
The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyMaintenance Office Assistant
Front desk clerk job in Petersburg, MI
Overview: $17. 94/hour Job Status/Type: Full-time, year-round Position Level: Entry to Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel.
This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules.
Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities: Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Maintain, research, distribute and track all open invoices sent through the OnBase system.
Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis.
Obtain all required documentations of approval for any time edit corrections.
Update and maintain all maintenance division schedules.
Maintain and track associates' attendance via hard cards, spreadsheet and Kronos.
Work with Manager on any discrepancies.
Greet and receive all visitors and direct them to the proper individual and/or department.
Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
Assist with organization and distribution of employee incentives.
Labor Distribution: Data entry of all work records on a daily basis.
Qualifications: High school graduate or GED.
Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
Smartsheet, Microsoft Office and Windows based operating systems.
Organization, multi-tasking and communication skills.
Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Mail Processor - No Experience Required
Front desk clerk job in Bath, MI
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.Position Details
Openings
: NationwideStarting Pay
: $23.47 - $38.62 per hour Annual Compensation
: Up to $72,400 with full benefits Perks and Benefits
Paid Time Off
: Includes vacation and sick days Health Coverage
: Comprehensive health insurance Retirement Savings
: Access to USPS retirement plans Career Growth
: Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail
: Ensure mail is processed and routed accurately Customer Assistance
: Provide support for mailing inquiries and services Clerical Duties
: Maintain accurate records and process mail forms System Management
: Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within VA or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in VA with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in VA today.RequiredPreferredJob Industries
Other
Front Desk Agent
Front desk clerk job in Bay City, MI
We are seeking a Front Desk Agent to join our team on a part-time or full-time basis. The primary responsibilities include interacting with guests, facilitating the check-in and check-out processes, handling cash transactions, and managing phone inquiries. Customer service experience is beneficial but not mandatory. The role requires availability for night shifts, weekends, and occasional holidays, with compensation to be discussed during the interview.
**Qualifications:**
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Proficiency in basic computer applications
- Flexibility to work night shifts, weekends, and holidays
**Responsibilities:**
- Greet and assist guests in a professional and friendly manner
- Conduct guest check-ins and check-outs efficiently
- Handle cash and credit card transactions accurately
- Answer phone calls and direct inquiries to the appropriate personnel
- Maintain a neat and organized front desk area
- Adhere to company policies and procedures regarding guest interactions and confidentiality
**Benefits:**
- Competitive compensation based on experience
- Opportunities for professional development and growth within the company
- Employee discounts on services or products offered
- Flexible scheduling options to accommodate work-life balance
If you are a detail-oriented individual with a passion for delivering excellent customer service, we invite you to apply for the Front Desk Agent position and be a valuable part of our team.
Front Desk Agent
Front desk clerk job in Ann Arbor, MI
Join Our Team Today!
The Residence Inn by Marriott located in Ann Arbor, MI, is seeking enthusiastic Front Desk Agents to assist with hotel guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyFront Desk Agent
Front desk clerk job in Walker, MI
Join Our Team Today!
The Fairfield Inn & Suites - Grand Rapids North is currently seeking enthusiastic Front Desk Agents to assist with guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Excellent communication, both verbal and written
Strong computer skills and phone etiquette
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Travel and hotel discounts
401(k) with company match
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit **************
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
Auto-ApplyFront Desk Night Auditor
Front desk clerk job in Boyne Falls, MI
As a Front Desk Night Auditor, you are responsible for providing a warm welcome and fond farewell to each guest, as well as creating magic moments throughout the guest's stay. You create memorable first impressions for our guests, providing information about the resort and local area, and offer a full range of hotel amenities and services to them. You are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests in accordance with our service values during the overnight shift. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here - Boyne Mountain Employment!
"Work Where You Love To Play!" at Boyne Mountain Resort.
Responsibilities
A Front Desk Night Auditor's typical night includes the following:
* Advising guests of current activities so they can make the most of their stay
* Being compassionate towards guest concerns and working with other departments to correct issues that arise
* Allowing your fun-loving personality to be a saving grace to a guest who is having a bad day
* Meeting guests from various parts of the country and even the world
Qualifications
This job might be for you if:
* You like providing outstanding customer/guest service, meeting new people, as well as reconnecting with familiar guests who return year after year. You get a kick out of exceeding a person's expectations. If you have previous experience providing excellent customer service, that's even better!
* You enjoy the details. You take pride in the accuracy and quality of your work. You stay focused and let nothing slip through the cracks.
* You are approachable and hospitable. You communicate in a clear and friendly manner. You always remain calm even in difficult or frantic situations.
* You want to be part of a close-knit team. You have interest in not only serving guests with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
* You are flexible and always willing to learn more. You understand the demands of exceeding guest needs and can work nights, weekends and holidays when needed.
* You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.
* You are at least 18 years old.
Mail Processor - No Experience Required
Front desk clerk job in McBride, MI
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.Position Details
Openings
: NationwideStarting Pay
: $23.47 - $38.62 per hour Annual Compensation
: Up to $72,400 with full benefits Perks and Benefits
Paid Time Off
: Includes vacation and sick days Health Coverage
: Comprehensive health insurance Retirement Savings
: Access to USPS retirement plans Career Growth
: Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail
: Ensure mail is processed and routed accurately Customer Assistance
: Provide support for mailing inquiries and services Clerical Duties
: Maintain accurate records and process mail forms System Management
: Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within MI or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in MI with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in MI today.RequiredPreferredJob Industries
Other