Front Desk Clerk Jobs in Milwaukee, WI

Job Details Four Points by Sheraton Milwaukee North Shore - Milwaukee, WI Full-Time/Part-Time None $15.00 - $16.00 Hourly None Any Entry LevelDescription Essential Job Functions: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled in-house group activities, locations and times. All hotel and departmental policies and procedures. Complete guest check-ins and check-outs to Marriott's and Bravo's standards. Access all functions of the computer system. Ensure that current information on rates, packages and promotions is available at the Front Desk. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. Maintain a neat and presentable front desk area. Monitor guest mail and ensure that it is processed according to procedures. Monitor and ensure that express check-outs are processed through the system. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations. Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures. Ensure security of guest rooms. Associate is held accountable for all duties of this job and other duties as assigned. Qualifications Experience & Education: High school diploma or equivalent Prior hospitality experience preferred Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. Previous experience with Windows, Office, and similar property management system. Job Requirements: Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette Must be able to read, write and speak English Must have strong computer skills Must have strong working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. Working Conditions: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 30 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Job Types: Full-time, Part-time

Job Details Kinn Guest House - MILWAUKEE, WI Part Time $16.00 - $18.00 HourlyDescription The Kinn Guesthouse in downtown Milwaukee places guests in the center of the city's action. If you like life in the fast lane and enjoy the sounds of the city all around you, then our downtown guesthouse is perfect for you. But of course, it isn't just about what's outside our doors. Inside, you'll find 31 well-appointed rooms, our signature fully furnished chef's kitchens on each floor, a dramatic rooftop event space with more intimate meeting spaces on all floors, and a perfectly placed speak-easy/entertainment room in the lower level. Kinn Guesthouse Downtown Milwaukee is perfect for casual or business travelers alike, with curated spaces that are a fusion of modern hotel luxury and the creature comforts of home, all under one roof. Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance. SUMMARY: The Front Desk Agent provides front desk services to guests in a friendly, efficient, and professional manner. DUTIES AND RESPONSIBILITIES: Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation. Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork Maintains front desk area in a clean and orderly fashion Possesses and maintains thorough knowledge of hotel and area's attractions Completes all necessary paperwork; maintains files and records Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing Performs other related duties as assigned by management Qualifications QUALIFICATIONS: Commitment to excellence and high standards Excellent written and oral communication skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Acute attention to detail Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Excellent customer service skills Ability to understand and follow written and verbal instructions Professional appearance and demeanor Ability to effectively communicate with people at all levels and from various backgrounds Bilingual skills a plus EDUCATION AND EXPERIENCE: Prior experience in hospitality industry or equivalent preferred COMPETENCIES: Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand, walk, bend, and reach Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment Occasionally required to lift/push/carry items up to 25 lbs. SALARY: $16-18 per hour HOURS: PT Hours (morning, mid, or evening) BENEFITS: Medical, Dental, and Vision Insurance Voluntary Short-Term and Long-Term Disability Company paid Basic Life and AD&D Insurance 401(k) with Company match Paid Time Off and State required sick pay 8 Paid Holidays Hotel discounts by brand

Front Desk Agent(Job Number: 250000L2) Description Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. The way our guests are treated, largely impacts their experience here; so, if you are a person with a smile on your face, this position is great for you! Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976. What you will be doing: Greet and welcome guests as they arrive at the hotel. Check guests in and out of rooms. Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management. Promptly answer the phone in a professional and clear manner. Maintain cash handling accuracy including responsibility for House Bank. Other duties as assigned. What we are looking for: Previous hotel, receptionist, front desk, or related administrative experience strongly preferred. Must have availability to work a variety of shifts including Mornings, mid-day, evenings. Previous experience with OPERA or other Hospitality Property Management Software strongly preferred. Excellent customer service skills and communication are required. Ability to stand for the entire shift and move throughout the front office to continuously perform essential job functions. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. High school diploma or equivalent required. What's in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa Discounted parking “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career, and transfer from one property to another while maintaining your service with the company Early wage access Paid time off Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Pfister Hotel is an equal opportunity employer.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: · Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. · Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. · Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. · Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) · Accommodate room changes expediently. · Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. · Acquaint guests with city attractions, community events and nearby areas of interest. · Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. · Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. · Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. · Responsible for proper key control and other security measures. · Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. · Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. · Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) · Properly handle lost and found items. · Report accidents, injuries, and any unsafe conditions to Management and Maintenance. · Report all maintenance issues for guest satisfaction. · Report to work wearing the required uniform and meeting professional grooming standards. · Maintain confidentiality of all guests and hotel information · Perform other duties as assigned. · Actively participate in ongoing training by utilizing the company Myagi platform. Requirements KNOWLEDGE, SKILLS AND ABILITIES: · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. · Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. · Ability to deal with guests when they are angry or upset. · Professional appearance and mannerism. · Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. · Previous cashier experience/ Basic accounting skills. · Ability to work quickly and thoroughly when under pressure. · Knowledge of hotel facilities and features. · Ability to attend to more than one task at a time. · Ability to maintain excellent attendance and punctuality. · Knowledge of area and surrounding communities. EXPERIENCE: · Customer Service experience preferred. PHYSICAL DEMANDS: · Must be able to stand for long periods of time. · May include crowded office setting or “close quarters”. · General office environment with limited physical activity.

The Crowne Plaza Milwaukee Airport is looking to add a Full-time Front Desk Agent to its team. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full-service restaurant Altitude along with a We Proudly Serve Starbucks café. Managed by Reliance Hospitality, our hotel is the only full-service/upscale hotel located near the General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown, along with access to businesses in nearby business parks, Oak Creek, and the surrounding area. Our hotel features the most meeting space outside of downtown Milwaukee, and our ballroom can accommodate up to 1,000 people. The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail, and message service. Assists guests in a friendly, professional and timely manner, while following Crowne Plaza Milwaukee Airport high standards of quality to ensure guest satisfaction. Position is 2nd shift from 3pm-11pm and pays $11.50 - $12.50 per hour. Receive a $200.00 hiring bonus after 60 days. Duties/Responsibilities: Review arrivals noting special requests, blocking rooms as needed. Check-in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of the shift. Conduct the pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Knowledgeable of the immediate area, services, attractions, and events. Knowledgeable of fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify the credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using a yield management system. Attend department meetings once a month. Maintains a clean and safe work area in compliance with hotel, brand, local, state and federal regulations. Follows all hotel procedures for guest/associate incidents. Knowledgeable about hotel emergency procedures. Other duties as assigned Qualifications/Requirements: Previous experience in a Front Desk or customer-facing role preferably in a hotel preferred, but not required Works well under pressure, dealing with many arrivals and departures within a short period of time. Able to accommodate a flexible schedule that may include 1st and 2nd shift, weekends and/or holidays Familiar with hotel systems and operations, and can enter in information accurately an outside-of-the-box thinker who takes initiative to creatively solve problems. Ability to read, write and verbally communicate effectively and professionally with other business departments, guests and vendors Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism Benefits: Medical/Dental/Vision insurance coverage 401K Short/Long Term Disability Life Insurance Competitive Vacation package Personal Day Sick Day(s) Paid Holidays Bonus program Lunch provided in the hotel daily for employees Free employee parking Discounts at all IHG branded hotels around the world Crowne Plaza Milwaukee Airport is an EEO employer - M/F/Vets/Disabled View all jobs at this company

For some, traveling and being away is fun; however, many travelers miss being home. Our Front Desk team makes our hotel feel like home. As a Front Desk Agent, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? You would be responsible for taking care of our guest during their stay. You are the main hub of communication between our guest and all departments. You will play a key role in the hotel's continuing effort to deliver outstanding customer service and financial profitability. ∗Weekends Required∗ Shifts include 7-3pm and 3-11pm

Wimmer Communities - Forest Ridge in Hales Corners is looking for a friendly individual who enjoys working with the senior population and job variety! The Hours: 1st Shift - Monday thru Friday 7am - 3pm (hours may vary slightly depending on the day). $16.00 Per hour A Typical Day as a Receptionist: Building strong relationships with our residents and being part of a positive and motivating team. Show off your customer services skills via answering the phone and greeting/interacting with our residents and guests. Strengthen your clerical skills by assisting with the creation of calendars, menus, flyers, and bulletin board updates. You will also be able to dabble in various administrative tasks and computer data entry. Responsible for upkeeping the appearance of the property's office, clubhouse, common areas, restrooms, model and vacant units Monitor supplies level and notifies the manager of supply needs on a bimonthly basis Attend and participate in departmental meetings, in-services, and training as required Perform any other tasks as deemed necessary by the manager The Benefits: A Company Culture Second to None. Continued Employee Growth, Development, and a Career Path Full Benefits - Health, Dental, Vision. Life & STD All-Staff Luncheons at our Corporate Office Generous Paid Time Off Open House Tours at All New Apartment Buildings Use of Any Wimmer Property Amenities (Pool, Fitness Center & Community Room) Charity Events such as Habitat for Humanity and Hunger Task Force Charity Drives such as Milwaukee Rescue Mission-Toys for Tots, Hunger Task Force-Food Drives Why Work Here? As a recipient of 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 and 2024 Top Workplaces Award, we have proven ourselves as one of the best places to work in Southeastern Wisconsin. We are a family business that understands your job and co-workers can be a lot like a second family. Wimmer Communities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Wimmer Communities complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Work Mode: Onsite Opportunity Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay. As the Front Desk Agent, you will be responsible for: * Providing prompt, courteous and professional guest service in the functions of registration, guest departure, cashiering, reservations and information. * Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the front desk following standard operating procedures. * Having knowledge of food and beverage facilities and hours of operation. * Posting and recording hotel gift certificates. * Being knowledgeable about property and surrounding area, local attractions and shopping services. * Adhering to established safety procedures and guidelines. * Handling guest complaints. This is a Full Time opportunity available at The American Club. Shifts will vary between 6:00am and 10:00pm. Weekends are required. Skills/Requirements * Must be 18 years or older to apply * The ability to work independently with professionalism while maintaining a focus on quality and customer service. * Strong written and oral communication skills helpful * Previous Guest Service experience preferred Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $19.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************** It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

This job requires the ability to work productively in different departments. The knowledge of how to process the mail within that department and when applicable, the knowledge of specific USPS mail preparation requirements including; accurately sweep mail into corresponding bins when working on the sorting equipment, distribute full mail trays/tubs to appropriate locations on the shop floor, package mail and label trays/tubs correctly for distribution to the USPS, and Load/unload mail trays/tubs from USPS All Purpose Carriers/pallets.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Front Desk Agent- Seasonal Job Purpose : Welcome and serve guests by providing an excellent guest experience. Job Summary: Welcomes and registers guests, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Duties Welcomes guest by greeting, answering questions, responding to requests. Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys. Authorize credit cards or obtain cash for the duration of the stay. Directs guest to room by showing location on resort map. Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc. Provides concierge duties to guest by answering inquiries regarding resort and other services guest may require, such as entertainment, shopping, business, and travel. Maintains records by entering room and guest account data. Collects revenue by entering services and charges, computing bill, secure payment. Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements. Secures guest's valuables by processing lost and found to the housekeeping department. Contributes to team effort by accomplishing related results as needed including extra duty requests from manager. Qualifications Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport, and projects professional tone. High School Diploma or equivalent experience. Physical Requirements Lift up to 10 lbs. Sit and/or stand long periods. Additional Information 8-16 hour per week Must be able to work weekends. Shifts primarily 2pm-6/7pm High School/College Student

The Holiday Inn Gurnee Convention Center is a full-service hotel featuring 210 guest rooms and 10,000 square feet of convention/ conference space. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet all our guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting hotel services, providing a welcome packet and ensuring guest knows location of room Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Handling guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Job performance must adhere to IHG Standards and Hotel SOP Flexible schedule is required with availability in the mornings, evenings, weekends, and holidays Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled View all jobs at this company

Full-time Description Responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Job brief We are looking for a Full-Time Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred Must have weekend and holiday availability Experience with hotel reservations software preferred Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills PM22 Salary Description Starting at $14 per hour

The Role : Dental Dreams LLC in Waukegan, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive Wage Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Front Desk Agent (Job Number: 250000S6) Description Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the exciting world of creativity, culture, and connection. If you're eager for career growth and new experiences, we have an opening for a Front Desk Agent who will be responsible for greeting and inviting guests to immerse themselves in the spirit of creativity at Saint Kate, while providing them with prompt, courteous service and unforgettable experiences. Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate - The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers. What you will be doing: Greet and welcome guests as they arrive at the hotel. Check guests in and out of rooms. Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management. Promptly answer the phone in a professional and clear manner. Maintain cash handling accuracy including responsibility for House Bank. Other duties as assigned. What we are looking for: Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure. Excellent customer service skills and communication are required. Previous hotel, receptionist, customer service, front desk or administrative experience preferred. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. High school diploma or equivalent required. What's in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa Discounted parking and bus pass program “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career, and transfer from one property to another while maintaining your service with the company Paid time off Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match And more!About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Saint Kate is an equal opportunity employer.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The brand new Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for its next great team member to join us on our Front Office team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Marriott brand experience a plus. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

_Work Mode: Onsite_ **Opportunity** Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay. As the Front Desk Agent, you will be responsible for: + Providing prompt, courteous and professional guest service in the functions of registration, guest departure, cashiering, reservations and information. + Registering guests in and out of Fidelio property management system. + Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. + Handling all money transactions at the front desk following standard operating procedures. + Having knowledge of food and beverage facilities and hours of operation. + Posting and recording hotel gift certificates. + Being knowledgeable about property and surrounding area, local attractions and shopping services. + Adhering to established safety procedures and guidelines. + Handling guest complaints. This is a Full Time opportunity available at The American Club. Shifts will vary between 6:00am and 10:00pm. Weekends are required. **Skills/Requirements** + Must be 18 years or older to apply + The ability to work independently with professionalism while maintaining a focus on quality and customer service. + Strong written and oral communication skills helpful + Previous Guest Service experience preferred **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is $19.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._ **Why Work at Kohler Co.?** Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! **About Us** Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************* . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (****************************************************************** and the EEO is the Law Supplement (****************************************************************** .