Front desk clerk jobs in Missouri City, TX - 730 jobs

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Full-Time Scheduling Clerk at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. We are seeking a unique Scheduling Clerk to join our team. The Scheduling Clerk will answer the Outside Operations Scheduling phone line, interact with staff, and assign work schedules based on event projections. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and Responsibilities Include the following: Schedule hourly staff on behalf of the Outside Operations team. Review staffing projections and event overview documents to ensure consistency. Track attendance and overtime, arrange staff replacements as needed. Provide staffing reports as requested to Department Managers and Director. Assist in the scheduling and coordination of training programs. Assist in the scheduling of the NPO (Non-Profit Organization) program as needed. Assist employees with training, confirming, and producing schedules utilizing ABI. Communicate with Coordinators and Department Managers about any scheduling discrepancies. Maintain a variety of private, confidential and/or sensitive files and records of information such as payroll, attendance, and expense records. Attend meetings and training as required. May perform other duties as assigned. Supervisory Responsibilities Not applicable. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain an effective working relationship with employees and others encountered in the course of employment. Follow oral and written instructions and communicate effectively. Must be customer friendly, self-motivated, and work in a fast-paced environment. Organize and prioritize work to meet deadlines. Must comply with all ASM Global policies and procedures including the Business Conduct Policy and Code of Ethics. Ability to work extended and/or irregular hours that may vary due to functions, including day, evening, weekends, and holidays as needed. Education and/or Experience High School Diploma or GED required. 1 to 2 years related experience and/or training; or equivalent combination of education and experience. Candidates with personnel staffing and customer service experience are preferred. Skills and Abilities Exercise judgment and prioritizing in making independent decisions within scope of responsibilities. Remain flexible and adjust to situations as they occur. Ability to utilize a telephone for long periods of time. Computer Skills Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, Word, and PowerPoint. Experience with staff scheduling software a plus. Other Qualifications Be licensed to operate a motor vehicle in the United States. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Please include a recent copy of your resume with a cover letter and salary requirements as part of your application. Only the first 150 resumes received will be considered. Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at **************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

About the job Order Processing / Administrative Staff - Japanese Bilingual About Us: We are a global trading company, specializing in the supply of essential goods and services to the maritime industry, including ship stores, provisions, and spare parts. We also have a strong presence in the import and export of food and liquor. Our Houston office is a key part of our international network. Location: Houston, TX Job Summary: We are looking for a dedicated and enthusiastic individual to join our team in Houston as Order Processing/Administrative Staff. This role primarily involves creating data from customer orders and generating necessary documentation for the warehouse and deliveries. No prior industry experience is required, as comprehensive on-the-job training will be provided. A serious approach to work and passion for the job are the most important attributes. Responsibilities: Create and process data from customer orders accurately. Print warehouse checklists based on incoming orders. Generate and print delivery slips (納品書). Maintain organized records of orders and documentation. Assist with general administrative tasks as needed. Schedule: Monday to Friday, 07:30 AM - 04:30 PM Compensation: Starting at $16 - $17 per hour Qualifications: Fluency in Japanese is required. Excellent analytical and problem-solving skills. Punctuality and reliability are essential. Must possess a hands-on approach to work. Ability to work independently and manage multiple tasks simultaneously. Strong attention to detail and accuracy. No prior industry knowledge is necessary; we will train you. A serious attitude towards work and enthusiasm are highly valued.

(Internal employees: Set to your account to internal before applying at ************************************************** Primary Purpose: To establish and maintain accurate student attendance accounting records. Qualifications: Education/Certification: High school diploma or GED Qualify for appropriate state paraprofessional certification Special Knowledge/Skills: Strong organizational, communication, and interpersonal skills & attention to details Self-motivated and the ability to work independently without supervision Pleasant telephone personality and effective communications skills Ability to work cooperatively with all stakeholders Understanding of record-keeping procedures Computer skills required - strong knowledge of Word, Excel, Office 365, Google Drive, and typing Bilingual English/Spanish - preferred Experience: None Major Responsibilities and Duties: Program Management Verify the accuracy of all attendance reports and attendance accounting procedures at the campus Enter student attendance into the student management system each day and/or verify the attendance teachers have entered. Answer incoming attendance calls, call the family of absent students at least weekly, and document the calls in the student management system. Assist parents, students and personnel in answering questions regarding student attendance. Enter absence notes into the computer each day. Help document, monitor, and/or implement attendance interventions. Monitor student attendance for truancy and/or loss of credit and alerts administrators of students in need of intervention. Send out all required attendance letters to parents. Prepare court filings to submit to the district office for truant students and/or parents of truant students. Help implement and monitor attendance incentives on campus. Run attendance reports requested by administrators. Attend attendance trainings offered by the district. Policy, Reports, and Law Ensure compliance with all applicable laws, rules and regulations. Compile, maintain, and file all reports, records, and other documents required Comply with policies established by federal and state law, State Board of Education rule, and the local board policy. Other Maintain confidentiality. Follow district safety protocols and emergency procedures. Maintain an appropriate level of technology competence to meet the current and future needs of Alief. Implement alternative methods of instruction as needed. Perform other duties as assigned. Supervisory Responsibilities: None Evaluation Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Non-Instructional Paraprofessional Personnel. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals Posture: Standing, prolonged sitting, occasional kneeling/squatting, bending/stooping, pushing pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching; may also require climbing stairs and reaching over head Lifting: Frequent moderate lifting and carrying (up to 15 pounds); May require occasional heavy lifting and carrying (15-45 pounds) Environment: May work prolonged or irregular hours; frequent district wide travel; all campuses are temperature controlled with hard surface floors Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. The full for this position is included within this job posting. By applying for this position, you are accepting the responsibilities and duties of this position as they are listed in the job description. Hiring administrators review applications, interview, and recommend for hire. Calendar Days: 187 Pay Grade: CSP3 2025-2026 Salary Range Min. $24,906 Mid. $29,796 Max. $34,686 (Based on previous experience) Salaries are determined by the number of completed and eligible years of service at an accredited school. Salary is based on 187 days. If working less than 187 days, the salary will be less. (Internal employees: Set to your account to internal before applying at **************************************************

Family Office Services and Estate Administration Assistant | Houston, TX Boutique firm dedicated to serving ultra-high net worth families/foundations is looking to hire an experienced Estate Administration Assistant. Through their expertise in asset diversification, effective estate planning and education, the team crafts tailored strategies to meet both the financial and non-financial needs of their clients. Responsibilities: Identify estate assets Gather and compile all necessary information for the preparation of Estate Tax Returns (Form 706) Liaise with financial institutions regarding the decedent's accounts Prepare funding schedules for estates and trusts Maintain communication with attorneys and CPAs representing individuals and estates Collaborate with attorneys to navigate the probate process Collect and provide information for estate, gift, and income tax returns for individuals and trusts Coordinate with appraisers and estate sale companies Guide the estate process from inception to conclusion under the supervision of a trust officer Visit homes and other properties owned by the decedent's family; assist with sorting, disposition of personal files, personal property, sale of real estate, and coordination with realtors Liaise with insurance companies to determine appropriate policies for high-net-worth clients and their properties under the supervision of a trust officer Ensure timely renewal of insurance policies and payment of premiums Manage property, including arranging occasional maintenance calls for plumbers, air conditioning, pest control, etc. Visit properties and coordinate with household and ranch staff Manage calendars and arrange travel Process staff payroll Receive and manage client mail, complete bill pay for clients Communicate with banks on behalf of clients to obtain statements and coordinate client needs for replacement credit cards, etc. Assist clients with annual birthday and Christmas cash gifts to family members and charitable gifts Make regular visits to local clients within for item drop-off/pick-up Requirements: Bachelor's degree 3+ years' experience working with ultra-high net worth clients and trusts Experience administering high net worth estates Prepare appropriate written correspondence to clients via letter/email

Work at Home Entry Level Order Processor / Data Entry / Typist / Back - Front Office Clerks / Secretary / Supervision / Business Development / Online Survey / Office Administration / Accounts Payable / Sales / Marketing / Advertising / Customer Service Part Time Admin Clerical Jobs. NEVER BEFORE SEEN: Make money online by processing data forms everyday. Proven to generate up to $300+ per day! This is a lucrative and unique method made possible only in recent years! Your earnings start at $300/day and up to $1000/day, depending on how much data is processed. This is a work at home opportunity and we are looking for individuals who are willing to work from home. No experience is needed, we will take care of the training. Paychecks are guaranteed. Full time/part time positions are available now. How Does This Work? Thousands of companies have contracted their data entry needs to us. As a results, we need to hire more individuals to help us process that data. Large fortune 500 companies need forms written up such as, receipt forms, brochures, customer lists, e-mailing lists, etc. You are paid twice monthly (1st and 16th of each month). You have the option of direct deposit or check. After 1 month, average data entry assistants make $15,000/mo. Requirements * An internet connection or access to the internet * Experience is not needed however, you need to be able of working from home * Basic typing skills * We ask that you put aside 30 - 60min/day * We do NOT require any special skills, previous business experience or education * Anyone can register and begin working immediately Payment Receive payment every two weeks via check or choose to get paid weekly via direct deposit!! Full Time/Part Time Work From Home Data Processor Positions Available Today. TO APPLY : *************************************** You must apply on our website only. Click Here to Apply Online POSITIONS ARE STILL AVAILABLE - GET STARTED RIGHT NOW The company recognizes and rewards those who exceed expectations.

Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Physical Requirements: Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Stand for long periods of time Walk extended distances Lift/carry 6-25 lbs. Reach hands and arms in any direction Able to work overtime and irregular hours Working Conditions: Continually works in normal office conditions and in close proximity to others. Qualifications Education - HS Diploma or equivalent. Experience - Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination. Licenses/Certifications - N/A.

The hourly Data & System Specialist will play an integral role supporting the DPEP segment-wide efforts related to implementation of Workday as the new HR System of Record for the enterprise. This project-driven position will be responsible for detailed data entry functions across multiple sources to support cutover between systems. This role is a vital role in ensuring continuity of business processes during the complex system implementation. Responsibilities Access personnel data from systems via user interface or bulk/reporting methods Transform data into required formats with precision Input/key data into various systems via user interface or other methods Implement quality assurance and validation across systems Identify and report out on errors requiring resolution Communication among team and with partnering areas Required Qualifications: Strong partnering skills with an ability to effectively engage others and work as team to complete tasks Ability to maintain a positive attitude through the project even when situation may arise Experience with Microsoft Excel Detail oriented and ability to maintain focus on the task at hand Ability to thrive in dynamic business environment that requires rapid learning, multi-tasking and the ability to handle multiple deliverables with competing priorities Flexibility in work schedule Desired Qualifications: Previous experience with data entry or data management Demonstrated strategic and creative thinking skills High proficiency with Microsoft Excel (functions/pivot tables) Analytical abilities, including understanding data relationships APPLY FOR THIS EXCEL DATA ENTRY ROLE TODAY! Arsenault is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

TempToFT Region Sales Director - Job Description. * Determines gross-profit plans by implementing marketing strategies; analyzing trends and results. * Establishes sales objectives for all LOB's by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. * Implements regional sales programs by developing LOB sales business/action plans. * Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. * Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. * Maintains regional sales staff by recruiting, selecting, orienting, and training employees. * Maintains regional sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. * Contributes to team effort by accomplishing related results as needed. 1330 Post Oak Blvd, 30th Floor, Houston, TX 77056, United States of America

中国城酒店式公寓前台客服 -中英文流利,沟通能力强,责任心强 -能够使用 Microsoft Word, Excel创建和编辑 -能供根据工作需求学习并使用其他办公软件 -能够清晰有效地进行英文的口头和书面沟通 -专业的面对面,电话以及邮件沟通的能力和礼仪 -良好的沟通能力,表达能力,理解能力和学习能力 工作时间： 9 a.m. - 6 p.m. 一周5-6天 Key Responsibilities: Greet and welcome guests warmly and professionally Manage guest check-ins and check-outs, ensuring accurate information Answer phone calls and address guest inquiries efficiently Provide guests with information about hotel facilities, services, and local attractions Handle guest complaints and resolve issues promptly Process payments and maintain accurate financial records Assist with night audit duties when necessary Keep the front desk area clean and organized Qualifications: (English/Chinese) skills preferred, but not required Strong guest relations skills with a focus on hospitality Proficiency in operating phone systems and managing multiple calls simultaneously Knowledge of front desk operations and customer service best practices Strong organizational and time management skills Ability to handle challenging situations with patience and professionalism Familiarity with hospitality management software is a plus Multilingual abilities are an asset Benefits: 401k Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Holiday Pay

Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

The Front Desk Agent is the first point of contact for guests at the hotel, responsible for delivering excellent customer service and ensuring a smooth check-in/check-out experience. This role requires strong communication skills, attention to detail, and the ability to handle various guest requests and concerns in a professional and courteous manner. Responsibilities Greet and welcome guests in a friendly and professional manner. Handle check-ins and check-outs efficiently and accurately, ensuring all guest information is entered correctly into the system. Answer phone calls, respond to inquiries, and provide information about the hotel's services, amenities, and local attractions. Manage reservations, including booking rooms, updating guest information, and processing payments. Address guest concerns and complaints promptly, ensuring a positive resolution while maintaining a high level of customer satisfaction. Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guest arrival and any issues are promptly addressed. Maintain a clean and organized front desk area. Process guest payments, handle cash and credit transactions, and prepare necessary reports. Assist with concierge services, providing recommendations for dining, transportation, and activities. Follow all hotel policies and procedures, including safety and security protocols. Perform other duties as assigned by the Front Desk Supervisor or Manager. Other duties assigned by the Leader. Experience and Education High school diploma or equivalent required; some college coursework in hospitality or a related field is a plus. Previous experience in customer service, hospitality, or a front desk role preferred. Strong communication skills, both verbal and written. Proficient in Microsoft Office and hotel management software (experience with property management systems is a plus). Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Excellent problem-solving skills and a customer-focused attitude. Flexibility to work various shifts, including evenings, weekends, and holidays. Professional appearance and demeanor.

Blossom Hotel is Houston's newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Front Desk Agent. The Front Desk Agent is the first point of contact for guests, responsible for delivering a seamless and welcoming experience during check-in, check-out, and throughout the stay. This role requires professionalism, attention to detail, and a strong commitment to luxury service standards, ensuring every guest feels valued and cared for. What we provide you with: Competitive pay Hotel room discounts with our Crescent managed properties across North America for you and your family members Excellent benefits plans for eligible associates and your family members Paid time off Career development opportunities in a luxury hospitality environment Free meals Free parking Here is what you do each day: Welcome and check in guests efficiently, ensuring a smooth and personalized experience. Handle check-out procedures, including billing, payment processing, and guest inquiries. Provide information about hotel services, amenities, dining options, and local attractions. Respond promptly to guest requests, concerns, or complaints, ensuring resolution in line with luxury service standards. Maintain accurate guest records and reservations in the property management system (PMS). Coordinate with housekeeping, concierge, and other departments to meet guest needs seamlessly. Handle phone calls, emails, and in-person inquiries professionally and courteously. Uphold security procedures, ensuring guest safety and privacy at all times. Assist in upselling room upgrades, packages, and hotel services. Maintain a clean, organized, and welcoming front desk area. Does this sound like you? Previous experience in front desk operations, preferably in a luxury hotel or resort environment. Excellent guest service, communication, and interpersonal skills. Proficiency with property management systems (PMS) and standard office software. Ability to remain calm and professional under pressure. Strong attention to detail and organizational skills. Flexible schedule, including nights, weekends, and holidays. Ability to stand for extended periods and perform light lifting as needed. Manual dexterity for operating computers, phones, and office equipment. **Soon to be a Curio Collection by Hilton Properties**

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Job Description The Hyatt Place Houston Downtown (1114 Texas Ave, Houston, TX 77002) is currently seeking to hire full-time Gallery Hosts (front desk agents) to join our team. This position requires someone with excellent customer service skills as well as multi-tasking, self-motivating, team player, and time management. At this time, only those with hotel front desk experience will be considered. Those with Hyatt hotel front desk experience will be given priority status. Along with all the typical front desk duties (checking guests in and out, performing reservation functions, fielding incoming calls, problem solving to ensure guest satisfaction, etc.), our gallery hosts also perform food and bar services. Those hired will be required to show proof of TABC certification or be willing/able to become certified. Those interested should submit their resume right away, as we are looking to interview and hire immediately. We are looking forward to reviewing your resume! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

←Back to all jobs at Scenic Property Group FRONT DESK AGENT Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status Greet guests warmly and provide a welcoming check-in and check-out experience. Answer phone calls and respond to guest inquiries regarding hotel services, amenities, and local attractions. Process reservations, cancellations, and payments accurately. Handle cash, credit, and room charge transactions according to hotel policy. Maintain an organized and clean front desk area. Communicate effectively with housekeeping, maintenance, and management teams to ensure guest satisfaction. Resolve guest issues promptly and professionally, escalating as needed. Verify guest identification, assign rooms, and issue room keys. Follow all hotel policies, procedures, and safety guidelines. Provide excellent customer service to ensure a positive guest experience and encourage repeat business. Please visit our careers page to see more job opportunities.

Overview The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position does not earn tips

SPA FRONT DESK AGENT DEPARTMENT: Spa REPORTS TO: Spa Director/Spa Supervisor STATUS: Non-Exempt The Spa Receptionist/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales. Education and Experience: High School diploma or equivalent and/or 1-year experience in a spa or related field preferred. 1-year retail experience preferred. Bi-lingual preferred. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with company tandards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with company tandards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.