Clinic Office Assistant Float
Front desk clerk job in Springfield, MO
:Provides a variety of clerical and filing duties in the hyperbaric medicine and wound care physician office setting. Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affect reimbursement from third party payers. Billing, collection and charge entry functions as assigned. xevrcyc Demonstrate customer service and team building and leadership skills.Education: Required: High School Diploma or Equivalent
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Experience: Required: No Prior Experience Required Preferred: 1-2 years of previous medical office experience
Skills: Excellent verbal and written communication skills Able to work independently and collaboratively in teams Proficient Computer skills Must be 17 years of age or older
Licensure/Certification/Registration: N/A
Front Desk Agent/Renaissance St. Louis Airport
Front desk clerk job in Saint Louis, MO
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
Mail Processor - No Experience Required
Front desk clerk job in Eldon, MO
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.Position Details
Openings
: NationwideStarting Pay
: $23.47 - $38.62 per hour Annual Compensation
: Up to $72,400 with full benefits Perks and Benefits
Paid Time Off
: Includes vacation and sick days Health Coverage
: Comprehensive health insurance Retirement Savings
: Access to USPS retirement plans Career Growth
: Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail
: Ensure mail is processed and routed accurately Customer Assistance
: Provide support for mailing inquiries and services Clerical Duties
: Maintain accurate records and process mail forms System Management
: Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within MI or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in MI with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in MI today.RequiredPreferredJob Industries
Other
Mail Processor - No Experience Required
Front desk clerk job in OFallon, MO
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.Position Details
Openings
: NationwideStarting Pay
: $23.47 - $38.62 per hour Annual Compensation
: Up to $72,400 with full benefits Perks and Benefits
Paid Time Off
: Includes vacation and sick days Health Coverage
: Comprehensive health insurance Retirement Savings
: Access to USPS retirement plans Career Growth
: Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail
: Ensure mail is processed and routed accurately Customer Assistance
: Provide support for mailing inquiries and services Clerical Duties
: Maintain accurate records and process mail forms System Management
: Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within IL or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in IL with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in IL today.RequiredPreferredJob Industries
Other
Front Desk Agent
Front desk clerk job in Missouri
Front Desk Agent Location: Lake Ozark, MO, 65049 Job Description:
The Front Desk Agent is responsible for providing exceptional customer service to guests and visitors of the hotel. They will be the first point of contact for guests and will be responsible for greeting them, checking them in, and providing information about the hotel and surrounding area. The Front Desk Agent will also be responsible for answering phone calls, making reservations, and handling any guest requests or concerns.
Responsibilities:
Greet guests and visitors in a friendly and professional manner
Check guests in and out of the hotel
Answer phone calls and make reservations
Provide information about the hotel and surrounding area
Handle any guest requests or concerns
Maintain a clean and organized front desk area
Assist with other duties as assigned by management
Qualifications:
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and other computer programs
Ability to work flexible hours, including nights, weekends, and holidays
Physical Requirements:
Ability to stand for extended periods of time
Ability to lift up to 25 pounds
Ability to bend, stoop, and reach
Salary:
The salary for this position will be commensurate with experience.
Front Desk Attendant
Front desk clerk job in Union, MO
MUST BE 21 OR OLDER
COMPANY INFORMATION:
Company Name: Player's Advantage
Job title: Front Desk Attendant
Job type: Part Time
:
We are seeking a dedicated and professional Front Desk Attendant to join our team. While working for us you will enjoy a fun environment while building lasting relationships with coworkers and guests.
JOB SUMMARY:
Front Desk Attendants perform various functions for the Company including but not limited to: manage customer traffic, light cleaning, stocking, exceptional customer service to deliver a great experience for our guests, oversee all aspects of beer sales during shifts. The Front Desk Attendant also contributes to the overall safety and security of the Company by reporting maintenance needs, following safety rules, and assisting in emergency situations. Starting pay is $14/hour plus tips.
Requirements
RESPONSIBILITIES AND DUTIES:
-Attending to guests.
-Manage customer traffic.
-Assist and respond to all guests' inquiries.
-Resolving guests' concerns or complaints.
-Provide exceptional customer service during every guest encounter.
-Display a professional attitude, greet guests promptly with a smile, and thank them when they leave.
-General duties and cleaning to be assigned by the manager.
-Manage a very small snack bar menu (popcorn, coffee, hot chocolate).
-IDing guests when purchasing alcohol.
-Keep beer inventory up to date.
QUALIFICATIONS:
-Must have a professional, warm, and approachable disposition.
-Fluently read, write, and speak English.
-Excellent time management skills, problem solving skills and communication skills.
-Demonstrate ability to remain level-headed in hectic and tense situations.
-Must be 21 years of age. -Experience in customer service.
-Ability to work various days and hours as needed by the Company.
-Exhibits a positive attitude and is flexible.
-Meets attendance and tardiness exceptions outlined in policy.
-Must consent to background check and drug screening.
WORK ENVIRONMENT: This job operates in a professional, fun, relaxing environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, tablets and a POS System.
PHYSICAL DEMANDS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
-Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
-Occasional travel or moving from one business location to another.
-Frequent physical movement within the entire area of the business.
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hotel Front Desk Agent
Front desk clerk job in Warrensburg, MO
Our guest service associates are the “face” of our hotel team. The actions, attitude and demeanor of our front desk team has a significant impact on our guests' experience, and thus on our business. In addition to delivering remarkable hospitality, our guest service associates serve as the “person in charge”, responsible for handling emergencies and following proper procedures when a manager is not on site.
Compensation & Benefits
Competitive hourly wage (this is a non-exempt hourly position).
Performance reviews with raise eligibility at six months, 12 months, then annually.
Quarterly bonus plan with revenue sharing and team performance incentives.
Health, vision and dental insurance for full-time (30+ hours per week) employees.
Paid time off for full-time employees.
Up to $2400 referral bonus for referring new employees (per referral, see handbook for details).
401(k) with 3% employer contribution (no employee match required, must meet eligibility requirements including age, tenure and hours worked, see policy documents for details).
Hotel discounts for employees, family and friends through brand discount programs.
Opportunities for promotions into leadership roles.
Job responsibilities
Maintain a physical presence at the front desk unless on break or work responsibilities require stepping away from the desk.
Serve as “person in charge” of the hotel when managers are not present. This responsibility includes understanding and mastering emergency procedures and policies.
Manage traditional hotel front desk responsibilities including answering phones, guest check-in and check-out, billing and payment collection, etc.
Follow all hotel processes and procedures regarding communication, tracking, completing logs and reports, cleaning, and following and completing tasks outlined on shift checklists.
Log, respond to and fulfill guest requests cheerfully in accordance with hotel policies.
Identify and resolve guest service issues and frustrations in accordance with hotel policies.
Complete and follow alcohol training as directed or required by government regulations, franchisors, and hotel management.
Complete and retain training as directed by managers/trainers, including brand training, company training and in-person instruction. Note taking is encouraged.
Assist with housekeeping, laundry and food and beverage operations as needed and directed by management.
Communicate and collaborate with other hotel departments including housekeeping and maintenance to ensure a seamless guest experience.
Attend mandatory company meetings and trainings as directed by hotel management.
Qualifications
Able to handle stressful situations and solve problems in a calm, professional manner.
Physically able to perform all responsibilities including but not limited to standing for an entire shift, bending, stooping, kneeling, reaching, and lifting up to 50 pounds.
Able to successfully pass a drug test and background check. A positive attitude and a commitment to working as part of a small team.
Passionate about delivering excellent guest service in every guest interaction.
Able to consistently arrive at work on time and fully complete scheduled shifts to avoid creating extra unexpected work for other team members.
Flexible schedule - able to work weekdays, weekends, and holidays (weekend/holiday availability required). Changes in schedule availability from what was discussed during the hiring process may result in a reduction of scheduled shifts.
Comfortable understanding and adhering to emergency procedures and working as the only front desk associate working during most shifts.
Strong computer skills, organization skills and attention to detail.
Ability to multitask and handle multiple responsibilities at once.
Excellent communication skills (important both for guests and internal collaboration).
About TS2 Hospitality
TS2 Hospitality (*********************** is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. TS2 Hospitality provides equal opportunity to all applicants and employees in all aspects of employment regardless of race, color, religion, gender, age, ancestry, national origin, disability, genetic information, sexual orientation, gender identification, veteran status, or other status protected by law.
Our vision: We deliver remarkable hospitality by encouraging excellence in each other.
Our values: We are family | We are selfless servants | We own it | We will straight talk | We have fun!
Hotel Front Desk Attendant
Front desk clerk job in Kansas City, MO
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$15 - $18 hourly
Responsibilities:
Field customer complaints when necessary
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Bookkeeping: keep accurate records of all hotel guest account information
Connect with the housekeeping department to ensure guest accommodations are ready
Qualifications:
Has experience answering telephone calls and troubleshooting stressful situations
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
High school graduate, GED recipient, or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company
Welcome to the Holiday Inn Kansas City Downtown!
We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car.
The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).
The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.
Hampton Inn Branson Hills-Front Desk Agent
Front desk clerk job in Branson, MO
Job Description
Join Bryan Properties Group as a Part-Time Front Desk Agent at Hampton Inn Branson Hills and immerse yourself in a dynamic customer-focused environment in the heart of Branson, MO. This onsite role offers an exciting opportunity to be the face of hospitality, where you'll engage with guests, solve problems, and create memorable experiences. Your role is integral to delivering exceptional service in a fun and energetic atmosphere that values high performance and integrity. With a competitive pay rate of $15.00 per hour, you can enjoy a rewarding work experience while adding value to guests' stays.
As a team member you'll be able to enjoy benefits such as Paid Time Off and Employee Discounts. If you're ready to take on a pivotal role in a thriving hotel environment, apply today and become part of a dedicated team that puts customers first!
Your day as a Hampton Inn Branson Hills-Front Desk Agent
As a new Front Desk Agent at Hampton Inn Branson Hills, you'll be at the forefront of guest interactions, providing a warm welcome and assisting with check-ins and check-outs from 3 PM to 11 PM, with varying days throughout the week. Your daily tasks will include answering guest inquiries, addressing concerns, and maintaining an organized front desk area. You will also be responsible for managing reservations, processing payments, and ensuring that guests have all necessary information for their stay.
Expect to work in a fast-paced, energetic environment where no two days are the same. Collaborating with team members and showcasing your problem-solving skills will be essential as you contribute to a customer-centric experience. Embrace the excitement of meeting diverse guests and creating a positive atmosphere in this vibrant hotel setting.
Requirements for this Hampton Inn Branson Hills-Front Desk Agent job
To excel as a Front Desk Agent at Hampton Inn Branson Hills, you'll need a unique blend of interpersonal skills and a customer-centric mindset. Strong communication abilities are essential, as you'll be engaging with guests from various backgrounds and addressing their needs promptly. Problem-solving skills will enable you to tackle unexpected situations with ease and ensure a smooth experience for visitors. Additionally, a friendly and approachable demeanor is crucial for creating a welcoming environment.
Time management skills will help you navigate busy periods efficiently, prioritizing tasks while maintaining attention to detail. Being adaptable and maintaining a positive attitude in a fast-paced setting will contribute to both your success and the overall guest experience. Finally, a genuine passion for hospitality and a willingness to learn will set you apart as a valuable team member in our high-performance culture.
Our team needs you!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Hotel Front Desk Agent
Front desk clerk job in Reeds Spring, MO
Essential Purpose: To be responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services
Essential Duties:
Respond and follow-through with all guest needs and requests in a timely and professional manner.
To follow all specified procedures to properly conduct Front Desk business, including registering guests and assigning rooms; completing group pre-registrations and key packets; blocking room assignments and reservations; pre-registering VIP's, comp rooms, and special attention guests; processing adjustments and check-outs; answering telephones; handling cash and credit card transactions; handling mail and messages for guests; and transferring all necessary information to the next shift.
To be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current special rates and restrictions; types and locations of rooms and suites available; and services, costs, hours, and location of all hotel amenities, facilities, and outlets.
To actively promote guest use of hotel services and facilities.
To be familiar with general information about other Pechanga properties such as RV Resort and shuttling services
To develop and maintain a working knowledge of the local area, to be able to provide hotel guests, as requested, with information regarding location, cost, and hours of operation of local services, facilities, and points of interest.
To satisfactorily resolve guest issues, referring to Front Desk leadership as needed; following up with guests to ensure satisfaction
Be familiar with guest billing and reaching out to guests when payment is needed
Be completely familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow employees in the event of an emergency.
Monitor cleanliness and appearance of the lobby area, including pool, fitness center, lobby patio, and lobby restrooms; immediately reporting deficiencies to Front Desk management.
To communicate with Housekeeping, as needed to ensure timely delivery of guests' luggage and other guest deliveries
To manage labor according to budget and business needs.
To be aware of arriving VIP's and special requests, and personally ensure their proper handling.
To provide showrooms for the use of Front Desk, Reservations, and Sales teams.
To assist Front Desk staff, as needed, to satisfactorily resolve guest issues, referring to Front Desk Manager as needed.
Follow all specifications to properly handle credit transactions and maintain credit balances. Reaching out to guest if card declines.
Follow all regulations to safe-guard guest valuables, including promoting the use of in room safes.
Upsell additional facilities and services, when appropriate
To follow all policies and procedures of the Front Desk department and Temecula Creek Inn.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
To practice safe work habits at all times, to avoid injury to self and others.
To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
To attend all mandatory meetings, as directed.
To perform other tasks, including cross-training, as directed.
Requirements
Knowledge + Education: High school diploma or equivalent required. English fluency required. Must have minimum one year experience in same position at a hotel of comparable quality. Strong basic math skills required. Must have some computer experience. Must display knowledge of currently accepted business telephone etiquette.
Skills: Detail oriented. Organized and efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.
Physical Demands: Stands and walks short distances throughout shift. Must be able to stand for long periods of time. Bends, stoops, and reaches to perform routine job tasks. Heavy daily use of phones, throughout shift. Occasionally required to handle and move objects weighing up to 75 lbs. over short distances.
Front Desk Receptionist
Front desk clerk job in Kansas City, MO
We are a dynamic and customer-focused organization in Kansas City, dedicated to providing exceptional service and a welcoming environment for our clients and visitors. As the first point of contact, our Front Desk Receptionists play a vital role in ensuring a positive experience for everyone who walks through our doors.
Job Description:
We are seeking enthusiastic and professional Front Desk Receptionists to join our team. Whether you're looking for a full-time career or part-time flexibility, we have opportunities to suit your needs. Full-time candidates will receive comprehensive training to set you up for success.
Key Responsibilities:
Greet and assist clients, visitors, and employees with a friendly and professional demeanor.
Manage incoming calls and direct them to the appropriate departments.
Handle email correspondence and general inquiries.
Schedule and coordinate appointments or meetings as needed.
Maintain a clean and organized front desk area.
Support administrative tasks and assist other departments as required.
What We Offer:
Full-Time Training Program: Comprehensive onboarding to ensure you excel in your role.
Competitive hourly pay.
Flexible scheduling for part-time positions.
A collaborative and supportive work environment.
Opportunities for growth and advancement within the company.
Requirements:
High school diploma or equivalent; additional education is a plus.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and general computer literacy.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Previous receptionist or customer service experience is a plus, but not required.
How to Apply:
If you're a friendly, reliable individual with a passion for excellent service, we'd love to hear from you!
Front Desk Agent
Front desk clerk job in Kansas City, MO
"Join the Residence Inn Independence Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Full-time
Pay: $15- $16 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid time off
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Residence Inn Independence Hotels: Residence Inn Independence is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
Auto-ApplyFront Desk Agent-Rooms-The Fontaine, A Kansas City Hotel
Front desk clerk job in Kansas City, MO
Property Description
The Fontaine, A Kansas City Hotel, is a trendy and upscale boutique hotel located in the heart of Kansas City, MO, offering an exciting and vibrant work environment for job applicants seeking a career in hospitality. Joining the team at The Fontaine means being part of a property known for its contemporary design, exceptional service, and unique guest experiences. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and dynamic career path. The Fontaine is dedicated to creating a culture that values creativity, innovation, and personalized guest interactions. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Fontaine presents an exciting opportunity to be part of a cutting-edge hotel that is redefining hospitality in Kansas City.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Auto-ApplyFront Desk Attendant Holiday Inn Express-Warrenton
Front desk clerk job in Warrenton, MO
Job Details Holiday Inn Express Warrenton - Warrenton, MODescription
Welcome to Your Next Adventure: Be a Front Desk Superstar at Holiday Inn Express! 🌟
Are you fast, friendly, and ready to bring the fun? Join the WOCO Holiday Inn Express team and help create unforgettable stays for our guests-all while enjoying awesome perks! 🎉
Here's what makes working with us amazing:
💰
Competitive Pay:
Start strong and grow with annual raises!
⏰
Paid Time Off:
Relax with up to 32 hours of PTO in your first year.
💼
Health Benefits:
Insurance eligibility after just 90 days (if you qualify).
🎁
Exclusive Perks:
Unlock employee-only VIP Kickback Rewards.
⛽
Fuel Discount:
Save big at the pump-just for being part of the team!
💵
Weekly Pay:
Get paid every single week-because why wait?
📈
Career Growth:
Your future is bright here-we love promoting from within!
🌙
Overnight Shift Differential:
Earn extra for those late-night vibes.
🤝
Referral Bonuses:
Bring your friends along and earn extra cash.
🎄
Holiday Pay:
Celebrate and get paid for it.
💙
Support When You Need It:
Our Employee Assistance Program is always here for you.
What does a Front Desk Attendant do?
💻 Check guests in and out with ease using our computer systems.
📞 Answer phones and handle guest inquiries like a pro.
😊 Deliver top-notch customer service that keeps guests coming back.
🧹 Keep your work area clean and inviting.
💙 Treat co-workers, guests, and vendors with kindness and respect-teamwork makes the dream work!
Ready to be the friendly face of Holiday Inn Express? Apply today and start your journey with us! 🚀
Front Desk Agent
Front desk clerk job in Saint Louis, MO
* Attend to guests' needs, included, but not limited to, registration, checkout and cashiering. * $16 to $17 per hour Duties and Responsibilities: * Take every opportunity to amaze the guests * Smile, have eye contact and greet guests immediately * Maintain a well-groomed, professional appearance at all times
* Actively solicit feedback from guests
* Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
* Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
* Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested
* Promptly respond to and resolve guest complaints
* Answer telephone promptly and properly being polite, courteous, and friendly
* Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs
* (If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner
* (If applicable)
* Assist guests with luggage upon their arrival to and departure from the hotel
* Use guest names
* Be knowledgeable and helpful about the local area, the hotel and hotel services
* Handle messages, wake-up calls, mail, and faxes properly
* Assist guests' with laundry/dry cleaning needs
* Know of incoming VIPs
* Follow all applicable Moonrise Standard Operating Procedures
* Demonstrate proper selling techniques during the reservation and walk-in process
* Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
* Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services
* Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
* Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
* Verifies all information on reservations check-in: name, address, method of payment, etc.
* Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
* Identifies and records special billing instructions and notifies accounting
* Completes shift closing accurately by getting appropriate approval signatures and authorization codes
* Adheres to hotel policies regarding the use of cash bank
* Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
* Report potential sales contacts to the sales department
* Properly handle and account for keys
* Be knowledgeable of policies regarding emergency procedures and security concerns
* Ensure protection of guests room numbers
* Book reservations for those guests who approach the Front Desk
* Be an enthusiastic, helpful and positive member of the team
* Be professional, responsible and mature in conduct and behavior
* Be understanding of, encouraging to and friendly with all co-workers
* Be self motivated and use time wisely
* Maintain open line of communications with each department
* Communicate pertinent information
* Respond positively to new ideas
* Openly accept critical/developmental feedback
* Report to work on time
* Give adequate notice if going to miss work
* Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required
* Maintain effective communication through the use of meetings, log books and bulletins
* Be available to help other departments in emergency situations
* Perform other assignments as directed by the Assistant General Manger
* Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
* Perform other job duties as needed
* Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
* Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required.
* Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Experience / Education:
* 2 years of Customer Service experience required, 1 year of Front Desk experience at a Hotel
* High School Diploma or GED
* Must be able to use Opera Cloud POS
Qualifications:
* Be able to pass a background check.
* Must be able to stand for long periods of time, up to 8 hours.
* Fluent in English
* Must be authorized to work in the United States
* Computer skills
* Oral and written communication skills
* Detail Oriented
* Professional
Benefits:
Free parking and metro/bus stop nearby
After 90 days of employment
* Medical, Dental, Vision, Life Insurance
* Long & Short Term Disability
* 401K (with match program)
After 1 year of employment
* Vacation Time (80 Hours)
* Sick Time (40 Hours)
Hotel Front Desk Agent
Front desk clerk job in Kansas City, MO
Requirements
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Front Desk Agent - InterContinental Hotel Kansas City
Front desk clerk job in Kansas City, MO
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent - InterContinental Hotel Kansas City
Front desk clerk job in Kansas City, MO
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Hotel Front Desk Agent
Front desk clerk job in Kansas City, MO
Job DescriptionDescription:
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Job Duties & Functions
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Requirements:
Education & Experience
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
• Ability to participate in the creation of an enjoyable work environment
Front Desk Agent Overnight
Front desk clerk job in Fort Leonard Wood, MO
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. This position works during the overnight shift. The hourly pay rate for this role is $17.75. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
.
DUTIES AND RESPONSIBILITIES:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Complete and transmit daily accounting reports and prepare them for review by hotel management
Issue, control and release guest safe-deposit boxes.
Communicate any outstanding guest requests or issues to management that may require
additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by
phone or from within the hotel; process cancellations, revisions, and information updates on
changes.
Promote teamwork and quality service through daily communications and coordination with
other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Qualifications and Requirements:
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
Required to work the overnight shift
May be required to work other shifts, weekends, and/or holidays.
Work Area: Front Office
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