Front desk clerk jobs in Murrieta, CA

✨ Stand-By Pool: Receptionists & Administrative Pros (Orange County) ✨ We're curating an elite on-call talent pool of Receptionists and Admins to support some of Orange County's most dynamic companies. If you thrive in fast-paced environments and love being the hero who saves the day - this is for you. 🌟 About the Role Jump in for same-day, short-term, or planned coverage needs Represent top brands with professionalism, warmth, and confidence Step into new environments with ease and keep offices running smoothly 🔎 What You'll Do Create an exceptional first impression - greet guests, manage phones, and own the front desk Support scheduling, calendar coordination, and meeting logistics Tackle administrative tasks: inbox support, document prep, data entry Keep the workspace organized, polished, and welcoming 💡 What We're Looking For Experience in reception or administrative support (preferred, not required) Friendly, polished communicators who adapt quickly Reliable, composed multitaskers who can hit the ground running People who thrive in variety and enjoy switching things up 🔥 Why Join Our Stand-By Pool? Flexible opportunities that fit your lifestyle Exposure to top-tier companies and a range of industries Build your network and grow your skillset - fast Perfect for people who want dynamic, meaningful work without long-term commitment We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: OTHER CA/REMOTE: California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/. Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Ultimate Staffing is actively seeking an experienced Receptionist to join their client's team in Vista, CA. This position requires a highly organized and personable individual who can manage front desk responsibilities efficiently while ensuring a welcoming environment for visitors and clients. Responsibilities: Answering phones and greeting visitors. Scheduling appointments and maintaining calendars. Collecting and distributing mail. Preparing communications. Requirements: Must be able to work in a fast-paced environment. Possess a positive attitude and willingness to learn. Excellent customer service skills. Additional Details: The ideal candidate will demonstrate exceptional interpersonal skills and the ability to multitask effectively in a dynamic work setting. If interested, please apply directly to this job posting for consideration. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

OPPORTUNITY America West Properties, Inc. is seeking to hire a full-time, in-office Front Desk Receptionist to complete administrative tasks, handle all deliveries and shipments, and be responsible for dispatching all incoming phone calls. Candidates will have the opportunity to work for a well-established commercial real estate company that manages over four million square feet of office, industrial, and retail assets. America West Properties, Inc. offers a competitive salary, accrued vacation time, as well as employee medical, dental, and vision insurance. Responsibilities Acts as the liaison for a team of Principals, Property Managers, and Accountants Answers incoming phone calls, and redirects call to the appropriate staff members Organizes all incoming mail, and collaborates with the Accounts Payable team for invoice processing Coordinates any shipments and manages all daily mail deliveries Facilitates office supply purchases that will assist staff in their daily tasks Collaborates with the Accounting team to ensure loan statements are received each month Assists the Principals in scheduling team meetings, staff lunches, and guest speakers Requirements Full-time in-office position in Lake Forest, California Professional appearance and communication skills required A strong attention to detail and high level of organization in daily responsibilities The ability to collaborate with a team of Accountants and Property Management staff Knowledge of Adobe, Microsoft Excel, and Microsoft Word Excellent verbal and written skillset TIMING Immediate

Specialized Recruiting Group, Irvine is seeking an Office Assistant for a consumer products manufacturing company in the Irvine, CA area. Our client has a 25-year history of producing high quality health food products distributed in the US and across the globe. This is a full-time, permanent, evaluation hire opportunity. Base compensation starts at $20.00 to $24.00/hour. Responsibilities Provide general administrative support to office staff and management Greet and assist office visitors in a courteous and professional manner Perform filing, data entry, and word processing tasks accurately and efficiently Monitor and maintain kitchen area cleanliness and inventory (e.g., supplies, snacks, beverages) Assist with scheduling meetings and preparing basic reports or documents Requirements Prior experience in administrative support within an office environment preferred Strong verbal and written communication skills Proficiency in Microsoft Word and Excel Friendly, professional demeanor with a positive attitude Proven reliability and punctuality High school diploma or equivalent required At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full-time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.

Job Description Job Summary & Responsibilities Customer Service Professional - 5 Star Facility! Compensation: $20.00 per hour + Bonus (additional $3-$4 per hour) = Total hourly compensation = $23-$24 per hour! Summary: Our client is a highly specialized, elite company focused in the automotive industry, with an extraordinary emphasis on services. The client's main priority is to deliver luxury experience to their clients. The ideal candidate is a highly gifted, experienced and dedicated Customer Service Professional. Provides 5 Star Guest Service to current and future guests, as well as, partners and their guests and employees. Develops business and retains and services clients in the specified geographic region. Duties and Responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Ensures each and every guest entering the facility has an exceptional experience Answers incoming guest telephone calls in a courteous and professional manner Possesses and maintains thorough knowledge of the hospitality industry as assigned Negotiates agreements with guests Opens and closes contracts; ensuring all required client paperwork is complete and accurate Responds to and investigates guest inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner Assists all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person Understands and communicates information regarding the company products, services, and policies to new and existing clients Possesses and maintains thorough knowledge of our services and products. Perform pick-up and drop-off service for guests Assist in shuttle, delivery or logistics between locations. Researches guests prior to their arrival and offer service upgrade Use company wide programs, sales development, prospecting projects, guest events and reporting for group business development Achieve monthly, quarterly and annual revenue goals as outlined Maintain and organize work area Must be in proper uniform at all times when working Must be ready to work at the start of scheduled shift Follow lawful directions from supervisors Uphold the company non-disclosure and confidentiality policies and agreements Work evenings, weekends and holiday work hours as required Other duties as directed Essential: Ability to and proven track record of management of guest services effectively and successfully Ability to work individually or within a team environment Ability to work a flexible schedule including weekends, evenings, and holidays Ability to maintain and project professional behaviors towards guests and associates Ability to work in varying environments, such as indoors and outdoors Must be a self-starter and proactive Excellent guest service skills Commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Ability to accept instructions or directions and see through to completion Demonstrated ability to make successful presentations to individuals and/or groups Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Requirements Minimum Requirements: Ability to work individually or within a team environment High School Diploma or equivalent - College Degree Preferred Must be a self-starter and proactive Excellent customer service skills; commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages Excellent problem resolution Strong interpersonal skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Physical Requirements: Ability to stand, walk, bend and reach for up to 8 hours Ability to lift a minimum of 45 lbs without assistance Ability to work in weather and elements and with varying degrees Work between frequently alternating environments; inside and outside, sun light and office light Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. BenefitsFull-Time Employee Company Benefits • Medical • Dental Low and Vision paid 100% by employer • $25,000.00 Basic Employee Life/AD&D Insurance for individual employees Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees • Employee Assistance Program • Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney • Identity Theft Assistance Services • Travel Assistance through Mutual of Omaha • COVID19 Resources (telehealth, mental health benefits and testing) • Pharmacy Discount Programs through CVS & Good RX • Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services • 401(k) Retirement Program • 2 Weeks accrued Vacation with cash out program after 1st year • Generous Sick and Safe accrued time off program • Paid Holidays • Paid Birthday off • Cell Phone Pay of $40.00 a Month for hourly employees • $1,000.00 Referral Bonus Program for hourly employees • Employee Discounts for Auto Rentals (Friends & Family) • Employee Wholesale Auto Purchase Program • Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures) • Commission Program • Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between

Responsive recruiter Benefits: Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance 401(k) Opportunity for advancement The desert's newest upscale Resort & Spa is seeking talented guest services specialists for full and part time positions, PM and AM shifts available. AZURE PALM HOT SPRINGS is seeking experienced hospitality professionals with drive, enthusiasm and a professional demeanor to join our busy front desk. Full and part time positions available. A unique, full-service resort on Miracle Hill in Desert Hot Springs, offering accommodations, a full-service spa, busy day spa and popular café.This unique property is looking for talented hospitality professionals to provide exceptional service to overnight and day guests. The ideal candidate will possess a high commitment to guest satisfaction, be thorough and accurate and will exhibit a willingness to help and promote positive interactions with guests while receiving as many as 100 guests a day on weekends in season. We are a growing, multifaceted property with learning and growth opportunities in all aspects of hospitality, including but not limited to guest services, food & beverage, spa services, retail, reservations and more. We promote from within and love seeing our team members grow. We offer competitive wages, paid vacation, health insurance, employee discounts, retirement plan, direct deposit as well as great learning and growth opportunities. Full and Part time positions are open. We look forward to reviewing your resume. These positions won't last long.Wages consummate with abilities and drive! Compensation: $20.00 - $22.00 per hour About Us Majestically perched on Miracle Hill overlooking Mt San Jacinto and the Coachella Valley, AZURE PALM HOT SPRINGS offers the complete hot springs spa experience. Only 2 hours from Los Angeles, 15 minutes from Palm Springs and 35 minutes from Joshua Tree, AZURE PALM HOT SPRINGS is a new and different hot springs experience in Desert Hot Springs. Enter through the glass doors, beyond the spacious, sunlit lobby, massive date palms shade the courtyard and twinkling firepits. Mt. San Jacinto shimmers in the distance beyond an acre of lush desert landscape featuring fresh, free flowing hot mineral spring water spilling into private mineral tubs.

Part-time Description FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values. The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record. The Job Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. Follow Hotel policies with lost and found items. Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. Continuously promote sanitation, safety, and security efforts. Encourage Social Media/5-star compliments or reviews on OTA's. Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed. Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures. Manage reservations and room assignments, ensuring accuracy and availability. Process payments and handle guest accounts, adhering to company policies and procedures. Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction. Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel. Upsell hotel services and amenities to maximize revenue opportunities. Maintain a clean and organized front desk area, ensuring a professional appearance. Collaborate effectively with other departments to provide seamless service to guests. Follow all safety and security protocols to ensure the well-being of guests and staff. Ensure security of guest room access. Maintain confidentiality, security, and integrity of organizational data. Inspect, plan, and ensure that all materials and equipment are in complete readiness for service. Maintain knowledge of correct maintenance and use of equipment. Maintain knowledge of and comply with all departmental policies, service procedures, and standards. Access all functions of computer/software systems. Other duties as assigned. Requirements Job Requirements Must be a United States citizen or possess a valid work permit. Must be able to read, write, and speak English. Fluency in other languages is beneficial. Must be able to accurately follow instructions, both verbally and written. Ability to work a flexible schedule that may include evenings, weekends, and holidays. Must be able to work in a fast-paced environment with urgency and empathy. Outstanding coordination and multi-tasking abilities. Professional in appearance and demeanor. Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems. Must have general computer skills including Microsoft Office and Google Suite. Must have the ability to deal effectively and interact well with guests, vendors, and team members. Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner. Ability to calculate figures and amounts using basic math. Supervision Reports to the Front Office/Desk Manager. Education and Experience High school diploma or equivalent. Previous customer service experience is required. Previous Front Desk experience preferred. Familiarity with hotel reservation systems (experience with specific systems is a plus State Alcohol Serving Certificate. Working Conditions Must be able to stand and move freely about the property for the majority of the shift. Must be able to occasionally lift, carry, push & pull up to 50 lbs. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis. While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat). Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Noise level is usually moderate. Salary Description $21.00/hourly

Job DescriptionDescription: FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values. The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working “off the clock” is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not “on the clock,” you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record. The Job Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. Follow Hotel policies with lost and found items. Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. Continuously promote sanitation, safety, and security efforts. Encourage Social Media/5-star compliments or reviews on OTA's. Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed. Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures. Manage reservations and room assignments, ensuring accuracy and availability. Process payments and handle guest accounts, adhering to company policies and procedures. Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction. Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel. Upsell hotel services and amenities to maximize revenue opportunities. Maintain a clean and organized front desk area, ensuring a professional appearance. Collaborate effectively with other departments to provide seamless service to guests. Follow all safety and security protocols to ensure the well-being of guests and staff. Ensure security of guest room access. Maintain confidentiality, security, and integrity of organizational data. Inspect, plan, and ensure that all materials and equipment are in complete readiness for service. Maintain knowledge of correct maintenance and use of equipment. Maintain knowledge of and comply with all departmental policies, service procedures, and standards. Access all functions of computer/software systems. Other duties as assigned. Requirements: Job Requirements Must be a United States citizen or possess a valid work permit. Must be able to read, write, and speak English. Fluency in other languages is beneficial. Must be able to accurately follow instructions, both verbally and written. Ability to work a flexible schedule that may include evenings, weekends, and holidays. Must be able to work in a fast-paced environment with urgency and empathy. Outstanding coordination and multi-tasking abilities. Professional in appearance and demeanor. Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems. Must have general computer skills including Microsoft Office and Google Suite. Must have the ability to deal effectively and interact well with guests, vendors, and team members. Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner. Ability to calculate figures and amounts using basic math. Supervision Reports to the Front Office/Desk Manager. Education and Experience High school diploma or equivalent. Previous customer service experience is required. Previous Front Desk experience preferred. Familiarity with hotel reservation systems (experience with specific systems is a plus State Alcohol Serving Certificate. Working Conditions Must be able to stand and move freely about the property for the majority of the shift. Must be able to occasionally lift, carry, push & pull up to 50 lbs. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis. While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat). Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Noise level is usually moderate.

FRONT DESK AGENT - PART TIME - $21.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values. The Front Desk Agent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the Front Desk Agent is paid for all hours worked as required by the wage and hour laws. Working "off the clock" is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not "on the clock," you must notify the Regional Director of People Services immediately. Similarly, the Front Desk Agent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record. The Job * Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. * Follow Hotel policies with lost and found items. * Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. * Continuously promote sanitation, safety, and security efforts. * Encourage Social Media/5-star compliments or reviews on OTA's. * Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed. * Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures. * Manage reservations and room assignments, ensuring accuracy and availability. * Process payments and handle guest accounts, adhering to company policies and procedures. * Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction. * Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel. * Upsell hotel services and amenities to maximize revenue opportunities. * Maintain a clean and organized front desk area, ensuring a professional appearance. * Collaborate effectively with other departments to provide seamless service to guests. * Follow all safety and security protocols to ensure the well-being of guests and staff. * Ensure security of guest room access. * Maintain confidentiality, security, and integrity of organizational data. * Inspect, plan, and ensure that all materials and equipment are in complete readiness for service. * Maintain knowledge of correct maintenance and use of equipment. * Maintain knowledge of and comply with all departmental policies, service procedures, and standards. * Access all functions of computer/software systems. * Other duties as assigned. Requirements Job Requirements * Must be a United States citizen or possess a valid work permit. * Must be able to read, write, and speak English. Fluency in other languages is beneficial. * Must be able to accurately follow instructions, both verbally and written. * Ability to work a flexible schedule that may include evenings, weekends, and holidays. * Must be able to work in a fast-paced environment with urgency and empathy. * Outstanding coordination and multi-tasking abilities. * Professional in appearance and demeanor. * Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems. * Must have general computer skills including Microsoft Office and Google Suite. * Must have the ability to deal effectively and interact well with guests, vendors, and team members. * Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner. * Ability to calculate figures and amounts using basic math. Supervision * Reports to the Front Office/Desk Manager. Education and Experience * High school diploma or equivalent. * Previous customer service experience is required. * Previous Front Desk experience preferred. * Familiarity with hotel reservation systems (experience with specific systems is a plus * State Alcohol Serving Certificate. Working Conditions * Must be able to stand and move freely about the property for the majority of the shift. * Must be able to occasionally lift, carry, push & pull up to 50 lbs. * Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. * Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis. * While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat). * Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). * Noise level is usually moderate.

Job Scope: • Represents the hotel to the guest throughout all stages of the guest's stay. Escort guests to their room verifying reservations, addresses and credit information. Other duties as required. Job Functions: Guest Related Tasks 1. Liaison between hotel and the guest. 2. Thorough knowledge of facilities and services available to guest. 3. Greets guest upon arrival. 4. Escorts guest to their room. 5. Processes guest check-ins and checkouts. 6. Uses proper telephone etiquette. 7. Assist concierge in providing guest with information regarding hotel facilities and local attractions. 8. Records the necessary registration and credit card information, verifying rate and departure information. 9. Understands room status. Communications Related Tasks 1. Knowledge of room locations, types of rooms available, and room rates. 2. Coordinates room status updates with the housekeeping department by notifying housekeeping of late checkouts, early check-ins and special requests. 3. Be able to handle guest disputes, and requests concerning room types and other room related issues. 4. Knowledge of cancellation policy. 5. Knowledge of Pet Policy 6. Knowledge of No-show policy. Qualifications: Essential: • Service Orientation-ability to respond to guest concerns/satisfaction • Problem Solving-ability to think logically and create solutions • Self Efficacy-ability to demonstrate confidence independence and self direction • Excellent Verbal communication skills • Ability to multi-task • Able to stand for extended periods Hourly rate for this position is $18.00 per hour.

Job Details Anaheim, CADescription Guest Service Agent/ The Night Auditor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. They are responsible for completing the audit process as detailed in the checklist. They will also audit all the daily activity and report to management and discrepancies. They are also responsible for all reservation and inquiry calls during their shift. He/she is expected to actively develop excellent service skills in dealing with clients, guests, and co-workers. Physical Requirements: • Long hours sometimes required. • Light work- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. • Ability to stand during entire shift. • Must be able to work nights and early mornings. Mental Requirements: • Must work well in stressful, high pressure situations. • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must maintain composure and objectivity under pressure. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. General Responsibility • Comply at all times with standards and regulations to encourage safe and efficient hotel operations. • Participate in all employee meeting, events and other functions required by management. • Be familiar with all policies and hotel rules, as well as hotel terminology. • Develop full understanding of hotel amenities and services. • Understand emergency procedures and be prepared to help when necessary. • Ensure personal correct and accurate cash handling while at the front desk. • Distribute or tabulate any work as outlined by management. • Perform any other duties as requested by management. Qualifications QUALIFICATION STANDARDS Education & Experience: • High School diploma or equivalent. • Excellent organization and time management skills. • Ability to communicate clearly and effectively with customers, co-workers and managers. • Knowledge of Microsoft Office, Internet and Property Management Systems • Ability to work a flexible schedule, including weekends and holidays.

Job Description We are looking for a Full Time Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Flexible schedule preferred. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Assist in laundry during down times Assist in public area clean up during down times Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Opera and RoomKeyPMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Qualifications High school or equivalent (Preferred) Microsoft Office: 1 year (Preferred) Customer Service: 1 year (Preferred)

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Details Hyatt Palm Springs - Palm Springs, CA Full-Time/Part-Time $17.00 - $18.00 Hourly Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Free uniforms Health insurance The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job Description Front Desk Agent - $250 Sign-On Bonus! Join the Hilton family and be the first to welcome our guests with exceptional service and a smile. We are looking for a Front Desk Agent to be the welcoming face of our hotel, providing exceptional service that embodies Hilton's commitment to hospitality and excellence. As the first point of contact, you'll play a key role in ensuring each guest's stay is seamless, comfortable, and memorable. New Team Members Receive a $250 Sign-On Bonus! Key Responsibilities: Greet and assist guests with check-ins and check-outs, ensuring a smooth and efficient process that meets Hilton standards. Manage reservations using the property management system (PMS); assist with inquiries, modifications, and cancellations. Provide prompt and professional responses to guest questions, concerns, and requests, ensuring a positive and welcoming experience. Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and support daily hotel operations. Accurately handle guest payments, including room charges and incidentals. Securely process all forms of payment. Promote and enroll guests in the Hilton Honors loyalty program, clearly communicating its benefits. Comply with hotel safety, security, and emergency procedures, along with local, state, and federal regulations. Assist with guest services, including luggage handling, transportation, and general concierge duties. Safely operate the airport shuttle, ensuring timely pickups and drop-offs in accordance with the schedule or guest needs. Qualifications: Previous customer service experience is required; experience in front desk or hospitality is strongly preferred. Excellent communication and interpersonal skills, with the ability to multitask in a dynamic environment. Familiarity with hotel PMS systems, especially OnQ and PEP by Hilton, is a plus. Strong attention to detail and a passion for guest service. Valid driver's license with a clean driving record (minimum 5 years). Availability to work flexible shifts including mornings, evenings, weekends, and holidays.

Job DescriptionBenefits: 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds