Front desk clerk jobs in New Mexico - 582 jobs

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience. Position Details Openings : Nationwide Starting Pay : $23.47 - $38.62 per hour Annual Compensation : Up to $72,400 with full benefits Perks and Benefits Paid Time Off : Includes vacation and sick days Health Coverage : Comprehensive health insurance Retirement Savings : Access to USPS retirement plans Career Growth : Advancement opportunities based on performance Key Responsibilities Sorting and Processing Mail : Ensure mail is processed and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties : Maintain accurate records and process mail forms System Management : Use USPS tools to streamline operations Disclaimer This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process. How Our Program Helps Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanations A webinar covering interview tips to help you succeed A job finder tool to locate USPS roles within NM or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in NM with Confidence Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in NM today.

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

Remote after training. Fully onsite to start/training for 8 weeks, workers are allowed to Work from Home, but it wouldn't be until after they complete all 8 weeks of initial training and would need to keep up with production and quality standards to keep qualified to Work from Home. Otherwise they will be required to work fully onsite. Pay $17.80/hour Bonus structure !! - Paid Holidays, PTO and Medical Benefits. 8 weeks paid training period. • Basic computer skills test required w/ results posted on resumes o Navigation in Outlook, computer general, toggling is a big one • Hours are 8:00-4:30 MT, No exceptions to this schedule This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner. JOB REQUIREMENTS: *High School Diploma or GED (education verification is not required). *1 year customer service experience in a health care or health insurance environment.] *Experience evaluating customer situations, making decisions, and responding quickly to questions. *Data entry and/or typing experience.*Interpersonal, analytical, organizational and independent decision making skills.*Clear and concise verbal and written communication skills. PREFERRED JOB REQUIREMENTS: *1 years customer service experience. *6 months data entry experience in an office environment. *Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management. *Knowledge of medical terminology and anatomy.

Job Description About the Role: The Front Desk Clerk serves as the primary point of contact for guests and visitors, ensuring a welcoming and efficient experience from the moment they arrive. This role is critical in managing check-ins and check-outs, handling reservations, and providing accurate information about the facility and its services. The Front Desk Clerk is responsible for maintaining organized records, processing payments, and addressing guest inquiries or concerns promptly and professionally. By coordinating with other departments, the clerk helps facilitate smooth operations and enhances overall customer satisfaction. Ultimately, this position plays a vital role in creating a positive first impression and supporting the daily administrative functions of the organization. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service or front desk role preferred. Basic computer skills, including familiarity with reservation and billing software. Strong communication and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. Preferred Qualifications: Experience working in the hospitality or service industry. Proficiency with property management systems and Microsoft Office Suite. Bilingual abilities or proficiency in additional languages. Certification in customer service or hospitality management. Knowledge of local area and attractions to assist guests with recommendations. Responsibilities: Greet and welcome guests upon arrival, providing a friendly and professional first impression. Manage guest check-in and check-out processes efficiently, ensuring accuracy in reservations and billing. Answer phone calls and respond to guest inquiries regarding services, availability, and policies. Maintain accurate records of guest information, reservations, and payments using the property management system. Coordinate with housekeeping and maintenance teams to ensure rooms and facilities meet quality standards. Handle guest complaints or issues promptly, escalating to management when necessary to ensure resolution. Perform administrative tasks such as filing, data entry, and preparing daily reports. Ensure the front desk area is clean, organized, and stocked with necessary supplies. Skills: The Front Desk Clerk utilizes strong communication skills daily to interact effectively with guests, colleagues, and management, ensuring clear and courteous exchanges. Organizational skills are essential for managing reservations, maintaining records, and coordinating with other departments to support smooth operations. Problem-solving abilities help the clerk address guest concerns promptly and find satisfactory solutions. Computer literacy is applied in using reservation systems, processing payments, and generating reports, which requires attention to detail and accuracy. Additionally, multitasking skills enable the clerk to handle various responsibilities simultaneously while maintaining a calm and professional demeanor.

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. Here's why you will love It here: Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! What will I be doing? As a Front Desk Clerk, you will be: Greeting guests and owners on arrival. Checking in/out guests. Generating folios and collecting payments. Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel. Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information. Answering phones and directing calls. Performing other duties as assigned by your leader. What are we looking for? Proficient English language skills. Knowledge of Microsoft Office 365 Ability to multi-task responsibilities and prioritize duties to meet organizational goals. 6 months of Customer Service Experience. Open and flexible availability, including weekends and holidays. Preferred, but not required Experience as a Front Desk/Guest Services Agent. Experience handling credit card transactions. Background in Resort Hospitality or related industries. Schedule Details: Full-Time, Open to working a variable of shifts, including weekends and holidays. Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? Proficient English language skills. Knowledge of Microsoft Office 365 Ability to multi-task responsibilities and prioritize duties to meet organizational goals. 6 months of Customer Service Experience. Open and flexible availability, including weekends and holidays. Preferred, but not required Experience as a Front Desk/Guest Services Agent. Experience handling credit card transactions. Background in Resort Hospitality or related industries. As a Front Desk Clerk, you will be: Greeting guests and owners on arrival. Checking in/out guests. Generating folios and collecting payments. Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel. Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information. Answering phones and directing calls. Performing other duties as assigned by your leader.

FRONT DESK ADMIN Reports To: Director of Office Administration Job Type: Full Time Hours Per Week: +40 hours GENERAL DESCRIPTION A Front Desk Admin maintains incoming calls and emails to ensure clients requests are completed in a quick and efficient manner. As well as assisting with the overall cleanliness and organization of the office. RESPONSIBILITIES AND DUTIES Screen incoming calls to verify if the call is for front desk or another department Take in information from calls and translate it accurately into a que or transfer accordingly Communicate with all departments to ensure calls are routed to the correct person Maintain cleanliness of the breakroom Ensure snacks and office supplies are stocked Maintain reservations email and put in ques accordingly SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Proven working experience in relevant field Ability to work independently and remain motivated Helpful with customer service orientation Prioritization and time management skills Professionalism along with speed and attention to detail Efficient in a fast-paced environment Excellent communication skills Strong multi-tasking skills COMPENSATION AND BENEFITS (AFTER 90 DAYS) Dental Insurance Health insurance Vision insurance

Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position ranging from $14.00-$17.00 DOE plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host). Maintain high level of positive and professional approach with coworkers and guests. Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Respond to guest challenges and find the appropriate resolution in a timely and professional manner. Maintain the upmost confidentiality and care with guest information. Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred. High school diploma or equivalent experience/training. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $14-17 Hourly

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Sante Fe NM Hampton Inn SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Join our exceptional team at TownePlace Suites by Marriott ! Consistently recognized for outstanding guest service, our team is dedicated to delivering excellence in every aspect of hospitality. We are seeking a Front Desk Manager who is passionate about leadership, guest satisfaction, and operational efficiency. This role oversees all front desk operations, ensuring a seamless guest experience while upholding the highest brand standards. The ideal candidate will lead by example, fostering a culture of teamwork, accountability, and service excellence.

Job Description Join our exceptional team at TownePlace Suites by Marriott! Consistently recognized for outstanding guest service, our team is dedicated to delivering excellence in every aspect of hospitality. We are seeking a Front Desk Manager who is passionate about leadership, guest satisfaction, and operational efficiency. This role oversees all front desk operations, ensuring a seamless guest experience while upholding the highest brand standards. The ideal candidate will lead by example, fostering a culture of teamwork, accountability, and service excellence. Duties & Responsibilities: Lead, train, and mentor front desk to achieve service and operational goals. Ensure a welcoming and professional atmosphere for all guests by maintaining high service standards. Oversee daily front desk operations, including scheduling, reservations, and guest services. Step in to cover front desk shifts as needed, including overnight audit. Participate in the hiring, training, and performance management of associates. Maintain strong working relationships with all hotel departments to ensure seamless guest experiences. Manage room inventory, rate strategies, and occupancy forecasting to maximize revenue. Enforce cash-handling, credit policies, and key control procedures. Conduct daily team huddles and regular staff meetings to ensure clear communication. Uphold all Marriott and brand standards, ensuring compliance with policies and procedures. Monitor and address guest feedback, resolving any issues promptly and professionally. When assisting in the Bistro, ensuring food safety, cleanliness, and exceptional service. Assist with maintaining the overall cleanliness and organization of front office and public areas. Must-Haves: 2+ years in hotel front office or guest service management Strong communication and leadership skills Familiar with PMS systems and hotel reporting tools Available for flexible shifts (including early mornings/weekends) Nice-to-Haves: Hilton or Marriott system experience Bilingual (English/Spanish) What We Offer: Career growth and development opportunities Paid time off, health, dental & vision insurance, 401(k) with a match Travel discounts at Marriott properties worldwide Physical Requirements: Ability to stand or walk for extended periods. Frequent bending, stooping, and reaching. Ability to lift up to 25 pounds as needed. Proficiency in using a computer, telephone, and other office equipment. This is an exciting opportunity to lead a high-performing team in a top-rated Marriott hotel where hospitality and excellence are at the heart of everything we do. If you are a dynamic leader with a passion for guest service, we invite you to apply and be part of our success!

Join our exceptional team at TownePlace Suites by Marriott ! Consistently recognized for outstanding guest service, our team is dedicated to delivering excellence in every aspect of hospitality. We are seeking a Front Desk Manager who is passionate about leadership, guest satisfaction, and operational efficiency. This role oversees all front desk operations, ensuring a seamless guest experience while upholding the highest brand standards. The ideal candidate will lead by example, fostering a culture of teamwork, accountability, and service excellence.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13-$14/hr Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay. Shifts Available: Part Time Mid - 3p-11p, Part-Time Night Audit 11p-7a Part-Time Morning 7a-3p PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION Front Desk Clerk duties and responsibilities: Taking, cancelling, and changing room reservation requests Investigating and resolving customer complaints or questions Processing guest departures including calculating changes and receiving payments Answering telephone calls and relaying messages Maintaining an inventory of reservations, vacancies, and room assignments Answering inquires about the hotel and its services through the telephone, email, or in person Handling wake-up calls and a myriad of other guest requests Strong written and verbal communication skills Good time management skills and ability to multitask Excellent organizational skills and attention to detail Ability to creatively solve problems Maintaining a well-groomed and professional appearance Flexibility to work in a fast-paced environment Bi-lingual a plus Compensation: Depending on Experience and shift schedule *Night shift has a differential* Typically Start at $13.50 - $14.50 with raise after 90 days - Job Types: Part-time, Full-time Salary: From $13.00 per hour Benefits: Flexible schedule Schedule: 8-hour shift Day shift Holidays Night shift On call Overtime Weekend availability Experience: Customer service: 1 year (Preferred) Language: Spanish (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) Work Location: In person

Provides a high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Responsible for greeting and welcoming all guests in a sincere, professional, and friendly manner. Accurately processing of all hotel reservations, assignments of rooms in according to established standards. Consistently provides exceptional check-in and check-out guest experience. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Accurately and efficiently processes hotel reservations, registrations, and settlements. Registers guests, handles room changes, reviews balances, collects payment, and settles guest folios, checks guests out, and provides assistance and direction. Creates and exemplifies a fun and exciting environment where the service delivery is accurate and flawless. Ensures every guest interaction is courteous and informative without any exception. Remains exceptionally calm and focused to guest needs including being under high stress interactions. Tactfully finds out the habits and preferences of repeat guests and VIPs, records the information and acts accordingly to ensure guest experience is enhanced. Follows the established policy and procedures in regards to review of balances and credits and adjusts and settles guest accounts. Responsible for posting charges, settling folios resolving due-outs, and completing express check outs. Receives checks, debit, and credit cards in payment, and obtains proper approval and authorization. Maintains knowledge of the property, community, to and from directions, and special events. Keeps all guest and non-published department information confidential. Takes personal responsibility for delivering excellent guest experience. Welcomes corrective and/or constructive feedback. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School Diploma or GED required. Must be 21 years or older. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work schedule flexibility consistent with needs of the business. Must be able to attend all required staff meetings and training sessions. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent - Overnight Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.

Job Description Do you like meeting new people? Have you ever considered a role in hospitality? The Courtyard by Marriott at NMSU is hiring a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide exceptional customer service by greeting guests, checking them in and out, and answering any questions they may have. You will also be responsible for handling reservations, managing room inventory, and ensuring that all guest information is accurate and up-to-date. Minimum Qualifications: High school diploma or equivalent Excellent communication and customer service skills Ability to work flexible hours, including weekends and holidays Proficient in Microsoft Office and basic computer skills Ability to stand for extended periods of time Preferred Qualifications: Previous experience in a hotel or hospitality industry Experience with hotel reservation software Responsibilities: Greet guests in a friendly and professional manner Check guests in and out of the hotel Answer guest inquiries and provide information about hotel services and amenities Handle reservations and manage room inventory Educate about and enroll guests in the brand loyalty program Ensure accuracy of guest information and resolve any issues or complaints Skills: As a Front Desk Agent, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office to manage reservations and guest information. Additionally, fluency in a second language and experience with hotel reservation software are preferred qualifications that will enhance your ability to provide exceptional service to our guests.