Front desk clerk jobs in Paradise, NV

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. · Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management. Qualifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY: $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. Manages cash flow in assigned bank and performs account postings with accuracy. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Processes guest accounts upon check-out in an efficient and accurate manner. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. Operates the PBX switchboard on assigned shift. Utilized property radio system to contact various departments and staff. Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales. Handle multiple inbound phone calls from guests seeking hotel room or group reservations. Accurately input guest information into Resort computer system. Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

Job responsibilities include: Check guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's check. Balances/verifies all monetary transactions in the appropriate accounts. Ensure that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Offer guest assistance whenever possible. Responsible for resolving escalated customer relations issues. Answer inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Ensure that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. Property compiles, completes, and distributes reports to all management and relevant staff Reports any maintenance, security, or safety issues to the appropriate staff Skills, Educational Background and Experience: High School Diploma or GED Required Previous front desk experience highly preferred Prior experience using Windows based software including Microsoft Word, Excel, and Outlook high preferred Excellent organizational and prioritization skills Ability to work well and collaborate with others Excellent communication skills May be required to stand for an extended period of time Able to work a flexible schedule ***Update your resume before you apply!**

It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. Provide information about and encourage Downtown Grand Player Club sign ups. Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. Register and settle guest accounts efficiently while adhering to all service standards. Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. Other duties as assigned. MINIMUM REQUIREMENTS: High School Diploma or equivalent. One (1) year previous front desk experience preferred. One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. Must be able to get along well with co-workers and work well as a team. Must adhere to image guidelines. Previous experience at a large resort. Must be able to comprehend all information and documentation. Must be able to obtain a Nevada Gaming License. Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Prolonged periods of standing. Must be able to lift up to 50 pounds at times. Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. Follow all safety procedures as established by the company. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.

It is the primary responsibility of the Front Desk Agent to provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. All duties are to be performed in accordance with departmental and Downtown Grand policies, procedures, and practices. POSITION RESPONSIBILITIES/DUTIES: * Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting. * Provide a warm and sincere greeting and farewell while recognizing guests appropriately and by name whenever available. * Provide information about and encourage Downtown Grand Player Club sign ups. * Interact and communicate with hotel guests and exemplify the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area. * Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicating progress, and delivering results effectively and efficiently. * Register and settle guest accounts efficiently while adhering to all service standards. * Complete required paperwork and task lists for various front desk transactions and input information into all computer systems accurately. * Process all cash transactions by accepting money or credit card and apply correctly following all policies and procedures. * Resolve customer concerns and issues to ensure guest satisfaction while operating within established guidelines. * Keeps management informed of the activities and status of the operation with emphasis on uncommon or possible issues. * Other duties as assigned. MINIMUM REQUIREMENTS: * High School Diploma or equivalent. * One (1) year previous front desk experience preferred. * One (1) year guest service experience with ability to provide courteous friendly and efficient service to all guests. * Must possess excellent communication skills with the ability to communicate both orally and written with all levels of individuals. * Must be able to get along well with co-workers and work well as a team. * Must adhere to image guidelines. * Previous experience at a large resort. * Must be able to comprehend all information and documentation. * Must be able to obtain a Nevada Gaming License. * Work varied shifts, including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Prolonged periods of standing. * Must be able to lift up to 50 pounds at times. * Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke. * Follow all safety procedures as established by the company. * Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. * Ability to effectively and efficiently move around work area. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.

Job Description Join our dynamic team at Dimopoulos Injury Law in Las Vegas as a Full-Time Front Desk Agent! This vibrant, customer-focused environment offers an exciting opportunity to be the first point of contact for our clients. Work directly onsite in a high-energy atmosphere where excellence is prioritized, and your contributions truly matter. Engage with a diverse clientele and enhance their experience while working closely with a dedicated team that values performance and support. If you're passionate about delivering exceptional service and thrive in a fast-paced setting, this is the ideal position for you. You will be given great benefits such as Medical, Dental, Vision, 401(k), Competitive Salary, and Paid Time Off. Don't miss the chance to be part of a company that champions customer-centricity and excellence every day! Dimopoulos Injury Law: Our Story Dimopoulos Law Firm has been awarded the Las Vegas Review Journal's Top Workplaces recognition for the third year in a row (2022, 2023, and 2024). Dimopoulos Law was also awarded Best of Las Vegas Best Injury Lawyer, and Best Trial Lawyer, Best Law Firm, Best Law Customer Service recognitions in 2023 and 2024 (gold in all categories). We are highly selective, but candidates who make the team are generously compensated and welcomed to an amazing culture with a genuine camaraderie in a high-performing environment. Your day to day as a Front Desk Agent As a Full-Time Front Desk Agent at Dimopoulos Injury Law in Las Vegas, you'll play a crucial role in creating a five-star luxury experience for all our clients. Your commitment to customer-centricity will shine as you warmly greet visitors and expertly manage their needs, ensuring that every interaction reflects our high standards of excellence. You'll curate a welcoming atmosphere where clients feel valued and supported throughout their legal journey. By anticipating their needs and providing personalized service, you'll contribute to a memorable experience that enhances our reputation as a premier legal service provider in the industry. Join us in delivering an unparalleled level of hospitality that sets us apart! Are you a good fit for this Front Desk Agent job? To excel as a Full-Time Front Desk Agent at Dimopoulos Injury Law in Las Vegas, candidates must possess a strong customer service orientation and the ability to thrive in a fast-paced environment. Exceptional multitasking skills are essential, as you will be managing multiple client needs and inquiries simultaneously while maintaining a luxurious service standard. Proficiency in various software and tools will enhance your efficiency and effectiveness in this role. Being a team player is critical, as collaboration with colleagues ensures a seamless experience for clients. A genuine passion for delivering high-quality service will enable you to create memorable interactions and contribute to our reputation for excellence. If you have these skills and a commitment to exceptional service, we want to hear from you! Knowledge and skills required for the position are: Customer service oriented Fast pace Multitask Luxury experience service Team player Bilingual - Spanish Get started with our team! So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team! Employment is conditional upon a successful background check and license verification for attorneys and paralegals.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Must be able to work any 4, 6, or 8-hour shift between 7 am to 11 pm Availability on weekends is a must PART-TIME, 0-32 hours per week

We Inspire People to Be More Alive About Paws Up Montana: Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary. We are seeking a talented Front Desk Agent to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and service coordination, ensuring seamless, anticipatory, and highly personalized experiences throughout the guest journey. Acting as the resort's voice, this position manages front desk call operations, orchestrates guest requests across multiple departments, facilitates interdepartmental communication, and ensures every interaction reflects the elevated standards of Five-Star service. Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest and team interactions. This position functions remotely (in the Las Vegas office of Paws Up Montana), serving as an extension of the on-property Front Desk. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off - 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) See for Yourself! ************************************************ Primary Functions and Responsibilities Paws Up Standards and Values Uphold Resort Standards & Values: Consistently embody the core values and service philosophy of The Resort at Paws Up, ensuring every interaction reflects the authenticity, warmth, and refined professionalism of Montana hospitality. Deliver gracious, unhurried service with polished diction, empathy, and professional distance; personalize with name usage and documented preferences. Guest Communications & Billing Uphold telephone etiquette, ensuring tone and language consistently reflect the resort's positioning. Maintain meticulous attention to detail by reviewing and ensuring the accuracy of all guest folios prior to departure, resolving discrepancies promptly and discreetly. Audit all guest folios prior to departure. Present a polished, professional demeanor across all channels of communication-whether on the phone, in person, through the communications system, or via email-ensuring written correspondence reflects proper grammar, clarity, and tone. Engage with guests at a high level, both on the phone and virtually, demonstrating awareness of their needs and preferences; proactively fulfill special requests as directed by leadership or requested directly by the guest. Take and log messages accurately and ensure they are delivered to the appropriate department, person, or guest. Transfer calls to appropriate departments. Know and be able to communicate all hotel operations; dining outlets, activities, and transportation specifically. Receive and place In Home Dining orders; ensure working knowledge of all menu items and applicable allergies. Understand and maintain the daily arrivals and departures board, ensuring accurate information at all times. Audit guest waivers and communicate missing waivers. Attend daily stand up meetings. Audit and confirm activity postings. Check guests in and out using the Property Management System. Know and understand all group resumes and communications to group guests. Answer internal and external calls promptly (within three rings), using an elegant, brand-consistent greeting; route calls accurately with minimal hold time. Provide clear, accurate information on resort services, facilities, hours, and local recommendations; record and relay complete, legible messages; ensure timely follow-up. Request Orchestration & Follow-Through Log and dispatch guest requests across all departments including Front Office, Housekeeping, Concierge, Security, and Engineering; own the request through completion and conduct a callback to confirm guest satisfaction. Maintain awareness of on-property programming and local events to provide anticipatory guidance and enhance guest experience. Systems & Technical Operate the PBX/console and Maestro PMS to update guest profiles, preferences, Do Not Disturb status, and notes; generate call and request reports as needed to support seamless service coordination. Safety & Emergency Readiness Follow established emergency call workflows for medical, security, or fire-related incidents; monitor alarms as applicable and communicate calmly, clearly, and accurately with responders and leadership. Protect guest privacy by verifying identity before divulging information and ensuring compliance with data security standards. Supportive Functions and Responsibilities Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner. Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment. Maintain a clean and neat appearance at all times. Perform work in a safe and high-quality manner. Educational, Experience, Licensure Required High school diploma, GED or vocational training or job-related course work, preferred College degree Minimum 2 years of experience in the hospitality industry, preferably Front Office. Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills Proficient ability to multi-task and work in a fast-paced environment information heavy while remaining organized and prioritizing workload throughout the day Has a friendly and professional manner under periods of high demands and with guest, team members, and management If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Hampton Inn and Home2 Las Vegas Convention Center is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. Front desk agents assist with all aspects of guest services and present a positive impression of our hotel. They make room reservations, provide information and services to guests and receive payment for services. Essential Functions: Check guests in and out of the hotel according to hotel and/or brand standards. Inform guests about the hotel's facilities, policies and procedures. Provide tourist information to guests. Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests. Take, modify and cancel guestroom reservations. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests. Perform cashier duties, cash traveler's' checks. Post phone charges and other miscellaneous charges to guest accounts. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures. Maintain cleanliness of the Front Office area. Additional Responsibilities: The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work. Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook. Skills and Abilities: Good communication and interpersonal skills. Ability to stand for extended periods of time. Ability to work in a fast-paced environment. Ability to maintain control and composure in difficult situations and exhibit good judgment. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance*, leaves of absence, retirement plans, paid time off, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Job Description Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · 401k · Earn rewards for referring great people to our team

Job Type: Full-time Salary: $17.00 Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you've come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,800 providers throughout our 17 locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities * Providing excellent customer service over the phone, in person, and via email * Creating a warm and welcoming atmosphere for clients * Managing the front desk by helping clients prepare for their visits * Scheduling client appointments * Supporting mental health providers with administrative requests * Client insurance benefits verification

The primary responsibility of the Agent - Front Office is to provide unmatched guest service during the check-in and check-out process, registering guests, rendering bills, and receiving cash and credit payments. The Agent - Front Office is also responsible for assisting guests with questions, directions, miscellaneous information and resolving guest disputes in a professional manner while maintaining service standards in order to enhance the overall guest experience. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Maintains positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. * Obtains assigned bank and ensures accuracy of contracted monies. * Checks guests in and out, in a speedy, efficient and friendly matter according to Front Office Service Standards. * Maintains confidentiality of guest information and pertinent hotel data. * Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity. * Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. * Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed. * Provide a service or assistance to meet the needs of a guest, client or customer. * Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. * Comply with policies and procedures of the department or section in order to complete service satisfactorily. * Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service. * Safety is an essential function of this job. * Consistent and regular attendance is an essential function of this job. * Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: * 18 years of age. * Proof of authorization/eligibility to work in the United States. * High school Diploma or equivalent. * Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form. * Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts. * Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. * Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards. * Availability to work varied shifts, including weekends and holidays. * Front desk experience in a four or five star hotel/resort preferred. * Candidate must possess a stable job history and be able/willing to work all shifts upon start date. * One year continuous face-to-face guest service experience, preferably in a high-end customer service environment. * Possess the ability to reflect a professional image. * Previous experience with LMS and PC software programs (MS Word, Excel), basic typing skills, excellent guest service skills are strongly preferred. * Must be able to maintain a positive/upbeat personality at all times in order to assist guests with questions, directions, check-in/ check-outs, and other information regarding the Hotel/Casino to help create an Unmatched Guest Service experience. * Strong technical/reservation systems experience preferred. * Six months previous cash handling experience required, preferably in a high-end hotel/casino environment. * Must be able to stay calm and maintain a positive image when dealing with highly stressful situations involving guest disputes and check-in/check-out procedures. * Bi-Lingual in a second language other than English is preferred, but not required. * Actively seek opportunities to up-sell, illustrating the benefits of particular suite types that would best suit the guest's needs. * Full comprehension of the English Language is required along with strong verbal and written communication skills. * Maintain physical stamina and proper mental attitude to work effectively with guests, management, team members, and outside contacts while under pressure, meeting deadlines, and working extended hours as required. Physical Requirements: Must be able to: * Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned. * Physically access all areas of the property and drive areas with or without a reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities. Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality. Promote, sell, and up-sell spa services, packages, and retail products to guests. Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 hourly + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Job Functions Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management. Qualifications Job Specifications High school diploma or equivalent, and minimum 6 months front desk experience. Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job DescriptionSalary: $12 - $12.50 Step 1: Do you have experience as a Front Desk? If so, please proceed to Step 2. Step 2: Fill out the survey by following this link: *************************************************** Step 3: Submit your resume. Following these steps will help you complete the application process Compensation: $12 - $12.50 REQUIREMENTS: Reliable transportation to BOTH locations Committing to 18-20 hours a week (part-time) Availability on nights and weekends MUST TAKE THE SURVEY ABOVE TO BE CONSIDERED Experience with "Booker" system and Clover POS is a plus! Must have a friendly and upbeat attitude Excellent organization skills Exceptional communication skills Must be able to work closely with coworkers Entry-level data entry Cleaning Admin work Outbound sales calls Inbound sales calls Sales follow-up calls Extensive customer service And other duties as assigned

Job DescriptionWe're looking for reliable candidates with excellent people skills & patience; friendly, self-motivated individuals who are great at multi-tasking. Candidates must strive to produce story worthy service, be genuine and kind and have the ability to embrace change. Experience in front desk / reception in a medical / physical therapy office is a big plus, but not a requirement. About the Company: Summerlin Pelvic and Physical Therapy is an outpatient therapy provider that specializes in the treatment of pelvic floor dysfunction and other neuromuscular and orthopedic conditions. We are dedicated to patients rehabilitation needs in a professional and compassionate manner. About the Position: This is a full time position as a front desk receptionist. Duties include, but are not limited to, checking patients in/ out, scheduling appointments, answering phone calls, providing excellent customer service via all instruments of communication. Must be 18 or over to be eligible for employment.

Job DescriptionSalary: $15+ Hourly (DOE) + Tips! Front Desk Receptionist at Tails Pet Resort Tails Pet Resort is Las Vegass highestrated, cagefree dog boarding and daycare resort. We elevate the standard of pet care with integrity, accountability, honesty, respect, and innovation. Founded in 2017, were a privately owned team that treats pets like family and delivers a luxury guest experience without hidden fees. Position Overview Were hiring an experienced Front Desk Receptionist to be the friendly first point of contact for our guests and pet parents. Youll handle phone and inperson client service, reservations, payments, checkins and checkouts, and light retailwhile keeping our lobby running smoothly and professionally. Prior front desk or receptionist experience is required. Veterinary receptionist experience or any prior shift lead/management experience is a strong plus! How To Apply Please submit your resume highlighting your prior receptionist experience. If you have veterinary receptionist or any shift lead/management experience, be sure to note it prominently! What Youll Do At Tails Greet every client and pup by name, provide tours, and set a warm, professional tone in the lobby Answer phones using our scripts, triage calls, take complete messages, and return missed calls promptly Create, update, and manage reservations in our booking system with 100% accuracy Process invoices and payments, handle approved exceptions, and balance the cash bag daily Execute efficient checkins and checkouts: verify contacts, vaccination status followups, belongings, feeding and medication notes, and pickup times Support the grooming, daycare, lodging, and training teams with timely client communication and handoffs Upsell appropriate services and retail that benefit each pets stay Maintain a clean, organized, and wellstocked lobby and retail area; receive and restock items as needed Deescalate and resolve client concerns with empathy and professionalism, documenting outcomes as needed Coordinate early dropoffs and late pickups with operations and hospitality teams Type of Employee We Are Seeking Required: 1+ years in a receptionist/front desk role with heavy phone and inperson customer service Preferred: Veterinary receptionist or petcare related front desk experience, or prior shift lead/management experience in any other field Timely, organized, presentable, outgoing individuals that can handle situations under pressure Proven accuracy with reservations, payments, and basic cash handling/drawer balancing skills Calm, clear, and friendly communication in fastmoving situations Techsavvy and quick to learn new systems High attention to detail and followthrough from first greeting to final checkout Comfortable working around dogs of all sizes and temperaments Work Environment Fastpaced, guestfacing lobby environment with frequent phone and inperson interactions Regular coordination with daycare, boarding, grooming, and management teams Standing, walking, and occasional lifting of up to 30 lbs may be required Why Tails? Missiondriven, privately owned resort that values integrity, honesty and great service at affordable prices Supportive team culture and clear SOPs for consistent, highquality care. Tails is the highest rated & reviewed pet hotel in Las Vegas. We pride ourselves on being a business that our clients can count on in our community! Help elevate the client and pet care standards every day Equal Opportunity Tails Pet Resort is an equal opportunity employer. We prohibit discrimination based on any status protected by law and provide reasonable accommodations in accordance with the ADA.

Description: It is the primary responsibility of the Front Desk Agent to provide excellent customer service and create a safe and friendly environment for employees and guests by promoting goods and services, assigning rooms, registering guests, determining credit, rendering bills, receiving cash and credit payments, and providing excellent guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Top 5 Specific Job Functions: Responsible for the complete registration process including, but not limited to, check-in, check-out, and providing guest services as outlined in the PlayLV Handbook and department policies and procedures. Obtain payment from guests upon check in and check out for all accrued charges. Fill out all applicable forms for various transactions/procedures as well as shift reports as specified in the policies and procedures of the front desk. Responsible for stocking and restocking workstation. Responsible for directing guests, internal and external, to appropriate departments. Other Specific Job Functions: Must promote and represent PlayLV in a positive manner at all times, focusing on enhancing all guest experiences, utilizing professional language appropriate for the workplace. Responsible for assisting/resolving complaints, providing information and coordinating activities within the Front Office Operation. Must have a working knowledge and understanding of casino programs and offers and must understand the process regarding casino gaming criteria and it's implication towards room assignments and billing. Consistently monitors room rack, room type availability, room change status, room status, room rates and occupancy. Perform various guest services (send, receive, and process fax transmissions, mail services, text messages; and answer and accommodate incoming phone calls, etc.) in a timely and professional manner. Must be able to retain and communicate information given by other departments, guests, and or fellow team members and relay to management. Must work well in stressful, high pressure situations and maintain composure and objectivity under pressure. Must be able to sufficiently multitask while servicing high volumes. Must be able to stand for extended period of time. Must maintain a positive upbeat attitude with all internal and external guests. Must maintain a positive, friendly demeanor when dealing with difficult guest. Other related duties as necessary This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. Requirements: MINIMUM QUALIFICATIONS: Excellent interpersonal, customer service, communication skills. Ability to work inside and continuously maneuver around front desk area for periods of up to four hours at a time. Ability to respond calmly in busy situations. Must be able to lift up to 60 pounds. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Must be able to tolerate areas containing secondary smoke. Bend, stoop, crouch, crawl, reach, kneel, twist and grip items. Stand and walk for long periods of time. Maneuver up and down stairs. Respond to visual and aural clues. Must be able to work in an environment with a high noise level. Must be able to work at a fast pace and in stressful situations. Required: Must be able to communicate effectively in English, in both written and oral forms. High school diploma and or GED Ability to obtain and maintain Gaming License and Alcohol Awareness Card At least six months guest service experience At least six months experience handling multi-line phones Previous experience with LMS and PC software programs (MS Word, Excel) Professional appearance and demeanor Ability to work varied shifts, including weekends and holidays Ability to: perform job functions with attention to detail, speed, and accuracy prioritize and organize be a clear thinker, remaining calm and resolving problems using good judgment follow directions thoroughly multi task in various situations understand guest service needs work cohesively with co-workers as part of a team work with minimal supervision maintain confidentiality of guest information and pertinent hotel data Preferred: At least one year of Front Desk experience Previous experience working in a similar hotel setting CERTIFICATES, LICENSES, REGISTRATIONS: Union Referral WORK SCHEDULE/HOURS: Varies Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.