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Front Desk Receptionist
Postal Mail Processor - $72,400 average pay
The Postal Service
Front desk clerk job in Modesto, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
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Postal Mail Processor - $72,400 average pay
Postal Source
Front desk clerk job in Modesto, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Urgently Hiring Postal Mail Processor -$72.4k average pay
Postal Jobs Source
Front desk clerk job in Modesto, CA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Overnight Operations Clerk
Universal Logistics Holdings, Inc. 4.4
Front desk clerk job in Oakland, CA
**Full-time, Monday-Friday, 6:30pm-3am**
Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.
Qualifications:
Strong written and verbal communication skills
Multi-tasking and organizational skills
Excellent computer skills and experience working with Microsoft Office Suite
Ability to problem solve
Strong attention to detail
A competitive and career oriented mindset
Previous experience in a transportation is preferred
High school diploma required
Job duties and responsibilities:
Verifying and processing driver paperwork
Communicate with drivers and terminal management
Auditing, reviewing, and verifying documents
Data entry
Additional tasks/ requirements as needed
Benefits package including major medical, dental, vision, 401K and vacation
$33k-41k yearly est. 3d ago
Part-Time Office Assistant
Career Group 4.4
Front desk clerk job in San Francisco, CA
A leading investment firm with a reputation for innovation and impact is seeking a proactive Part-time Office Assistant to join its San Francisco office in Jackson Square. This role is ideal for someone highly flexible, resourceful, and eager to support a dynamic office environment during a period of growth and build-out.
***Please note this is an ongoing as needed temporary, part-time role!
Responsibilities:
Provide office coordination support, including supplies, inventory, facilities, and stocking
Manage catering and lunch deliveries as needed
Assist with logistics related to an ongoing office build-out
Offer administrative support to Executive Assistants and the Office Manager
Jump in to handle various tasks as they arise in a fast-paced environment
Use tech tools to streamline processes (G Suite, Mac OS; experience with Slack, Airtable, Asana a plus)
Qualifications:
Proven ability to thrive in a dynamic and evolving office setting
Tech-savvy and adaptable, with strong organizational skills
Excellent communication and interpersonal skills
Resourceful, proactive, and able to anticipate needs'
Compensation:
$30 - $35/hr
You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
$30-35 hourly 1d ago
Front Desk Receptionist
Axis Community Health 4.3
Front desk clerk job in Livermore, CA
:
Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.
Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage.
Qualifications:
High School Diploma or equivalent.
One (1) year of experience as a receptionist in a healthcare setting preferred.
Computer skills to include Microsoft Word and Excel, 35 WPM. Epic experience a plus.
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Excellent customer service skills.
Knowledge of patient billing procedures, insurance verification.
Ability to work efficiently and effectively.
Ability to work well under pressure, multi-task and handle stress well.
Excellent written and verbal communication skills; English/Spanish bilingual required.
Essential Duties/Responsibilities
Greet patients and agency visitors; direct all individuals to the appropriate location and services; be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health.
Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times per HIPAA regulations.
Register patients according to agency protocols and schedule appointments according to established procedures.
Determine financial status of patients and their eligibility for Axis Community Health services.
Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols.
Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services.
Working within the scope of a FrontDesk Receptionist, assist all members of the clinical team as requested.
Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations.
Maintain the cleanliness of all department and patient areas before, during and after clinic.
Participate in staff meetings and trainings.
Position Schedule: Rotating Evenings and Saturdays.
Perform other duties as assigned.
Benefits:
Employer paid health, dental, and vision benefits to the employee.
Option to participate in a 403(B) retirement plan with employer matching contribution.
Partial educational reimbursement.
12 paid holidays.
Accrued paid time off with each pay period.
Employee discount programs.
Connect with Axis:
Company Page: **************************
Facebook: ********************************************
LinkedIn: ******************************************************
Annual Gratitude Report: **************************************************************
Physical, Cognitive, and Environmental Working Conditions:
Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship.
Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required.
Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.
Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are.
Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues.
Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.
Key Search Words: FrontDesk Receptionist, Receptionist, Customer Service, Office Administration, Administrative Support, Telephone Skills, Appointment Scheduling, Greeting Visitors, Client Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Data Entry, Office Equipment, Clerical Tasks, Customer Relations, Administrative Procedures, Microsoft Office, EHR, EPIC
$36k-44k yearly est. 10d ago
Front Desk Agent - Hotel Zeppelin
Sage Hospitality 3.9
Front desk clerk job in San Francisco, CA
Why us?
Hotel Zeppelin is seeking a full-time FrontDesk Agent to join our team in serving guests with creativity and passion!
Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco's counterculture, with a cheeky take on hospitality. Here's to the rule-breakers, revolutionaries, and renegades who continue to inspire.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Our Guest Service Agents are responsible for responding in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.In addition they will respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the frontdesk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Employer will consider qualified applicants with criminal histories in a manner with the local ordinance.
EOE
Benefits
Medical, Dental, Vision, Life Insurance, AD&D
Paid Time Off - Vacation, Paid Sick Leave, Holiday Pay, Community Service
Eligible to participate in the Company's 401(k) program with employer matching
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary USD $30.81 - USD $30.81 /Hr.
$30.8 hourly Auto-Apply 27d ago
Front Desk Agent | Homewood Suites | Oakland, CA
PM New 2.8
Front desk clerk job in Oakland, CA
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our frontdesk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the frontdesk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
$33k-41k yearly est. 55d ago
Front Desk Agent
EOS 4.1
Front desk clerk job in San Francisco, CA
The FrontDesk Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
Must be flexible and available to work any day of the week.
Key Responsibilities:
Welcome guests, check them in, distribute room keys and explain the hotel's amenities.
Maintain complete knowledge of hotel operations, scheduled daily activities, and room product.
Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
Explain local amenities and attractions to guests.
Ascertain callers' needs through open-ended questions.
Obtain all designated information to book a reservation.
Accommodate special requests and designate such in system following hotel SOP's.
Access guest history records to best service guests; maintain accurate information in guest history files.
The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
Resolve guest complaints, ensuring guest satisfaction.
Obtain assigned bank and ensure accuracy of contracted monies. Always keep assigned bank secure.
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
Present folio to guest and resolve any disputed charges.
Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
Assist the restaurant Pescatore with reservations, room service orders as needed.
Input reservations
Perform additional duties, as assigned.
Required Skills:
High levels of patience, tact, and diplomacy.
Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
Strong knowledge of Opera & Microsoft Outlook is a plus.
Possess an eye for the smallest detail and maintain a keen sense of urgency.
Ability to think clearly, remain calm, and resolve problems using good judgement.
Communicate clearly, concisely, and openly.
Written communication in a clear and concise manner.
Exude high energy and demonstrate a knack for building rapport with guests and colleagues.
Exhibits organizational abilities and shows a natural skill for multi-tasking, prioritizing, and anticipating needs.
Fluency in English both verbally and non-verbally, fluency in additional languages a plus.
Ability to maintain confidentiality of guest information and pertinent Hotel data.
Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Qualification Standards:
College degree preferred.
1 to 2 years of previous experience in a similar position in a luxury hotel preferred.
All colleagues must maintain a neat and well-groomed appearance.
Due to the dynamic nature of the hospitality industry, the FrontDesk Agent may be required to work varying schedules to reflect the business needs of the hotel, including but not limited to weekends and holidays.
Wage Rate: $30.30 per hour
About Hotel Zoe
Inspired San Francisco experiences start at our Fisherman's Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it's our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.
Full Time Hourly Benefits:
Tiered Medical Plans- Cigna or Kaiser
Disability
Tiered PPO Dental Plans
Voluntary Supplemental Medial Plans
Vision
Paid Holidays
Employee Assistance Program
PTO and Sick Pay
Flexible Spending Account (FSA)
401K Matching Program
Life & AD&D Insurance
Pre-Tax Commuter and Parking Benefits
Full Time Hourly Perks:
EOS Employee Rates plus 50% off F&B and Retail
Employee discounts in Pescatore Trattoria Restaurant
Employee Job Referral Program
Employee Recognition Programs and Appreciation Events
Discounts on Offsite Parking and Work Safety Shoes
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.
$30.3 hourly 6d ago
Front Desk Agent
EOS Hospitality
Front desk clerk job in San Francisco, CA
The FrontDesk Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate with appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.
Must be flexible and available to work any day of the week.
Key Responsibilities:
* Welcome guests, check them in, distribute room keys and explain the hotel's amenities.
* Maintain complete knowledge of hotel operations, scheduled daily activities, and room product.
* Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
* Explain local amenities and attractions to guests.
* Ascertain callers' needs through open-ended questions.
* Obtain all designated information to book a reservation.
* Accommodate special requests and designate such in system following hotel SOP's.
* Access guest history records to best service guests; maintain accurate information in guest history files.
* The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
* Resolve guest complaints, ensuring guest satisfaction.
* Obtain assigned bank and ensure accuracy of contracted monies. Always keep assigned bank secure.
* Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
* Present folio to guest and resolve any disputed charges.
* Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
* Assist the restaurant Pescatore with reservations, room service orders as needed.
* Input reservations
* Perform additional duties, as assigned.
Required Skills:
* High levels of patience, tact, and diplomacy.
* Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
* Strong knowledge of Opera & Microsoft Outlook is a plus.
* Possess an eye for the smallest detail and maintain a keen sense of urgency.
* Ability to think clearly, remain calm, and resolve problems using good judgement.
* Communicate clearly, concisely, and openly.
* Written communication in a clear and concise manner.
* Exude high energy and demonstrate a knack for building rapport with guests and colleagues.
* Exhibits organizational abilities and shows a natural skill for multi-tasking, prioritizing, and anticipating needs.
* Fluency in English both verbally and non-verbally, fluency in additional languages a plus.
* Ability to maintain confidentiality of guest information and pertinent Hotel data.
* Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
* Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis.
* Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Qualification Standards:
* College degree preferred.
* 1 to 2 years of previous experience in a similar position in a luxury hotel preferred.
* All colleagues must maintain a neat and well-groomed appearance.
* Due to the dynamic nature of the hospitality industry, the FrontDesk Agent may be required to work varying schedules to reflect the business needs of the hotel, including but not limited to weekends and holidays.
Wage Rate: $30.30 per hour
About Hotel Zoe
Inspired San Francisco experiences start at our Fisherman's Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it's our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. Hotel Zoe offers competitive salaries and robust benefit plans.
Full Time Hourly Benefits:
* Tiered Medical Plans- Cigna or Kaiser
* Disability
* Tiered PPO Dental Plans
* Voluntary Supplemental Medial Plans
* Vision
* Paid Holidays
* Employee Assistance Program
* PTO and Sick Pay
* Flexible Spending Account (FSA)
* 401K Matching Program
* Life & AD&D Insurance
* Pre-Tax Commuter and Parking Benefits
Full Time Hourly Perks:
* EOS Employee Rates plus 50% off F&B and Retail
* Employee discounts in Pescatore Trattoria Restaurant
* Employee Job Referral Program
* Employee Recognition Programs and Appreciation Events
* Discounts on Offsite Parking and Work Safety Shoes
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
We are looking to fill multiple positions for Data entry operators in Pittsburg CA.
Qualifications
10-Key experience is required.
Additional Information
in person Interview is acceptable.
$34k-38k yearly est. 1d ago
Front Desk Agent
Super 8 Livermore
Front desk clerk job in Livermore, CA
We are looking for a friendly and customer-focused FrontDesk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation Rate: $17.50 to $18.50
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the frontdesk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
$17.5-18.5 hourly Auto-Apply 29d ago
Marin Montessori School is seeking a Substitute Front Desk Team Member
Marin Montessori School 4.1
Front desk clerk job in Corte Madera, CA
Job Description
Marin Montessori School is seeking a professional and reliable substitute frontdesk team member to provide on-call coverage at our frontdesk as needed. The front office is open from 7:15 am to 4:30 pm, Monday through Friday. This position does not guarantee a set number of hours and may require short notice, although occasional long-term assignments may be available. This position is perfect for stay-at-home parents, college students, and retirees. Please review the entire job posting here.
This is a flexible opportunity to support a vibrant school community and gain experience in a Montessori school environment. Your contributions help our school run smoothly, and families feel welcomed and supported.
Start Date: ASAP
Marin Montessori School is a community of passionate educators and engaged families. Our values-driven work environment emphasizes lifelong learning, collaboration, and professional growth. We are deeply committed to diversity, equity, and inclusion, and seek individuals who reflect and support these values.
Marin Montessori School is an Equal Opportunity Employer.
Job Posted by ApplicantPro
$40k-48k yearly est. 3d ago
Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel
Executive Inn & Suites/Best Western Plus Bayside Hotel 3.6
Front desk clerk job in Oakland, CA
Job Description
Best Western Plus Bayside Hotel/Executive Inn & Suites and on the Embarcadero Cove is searching for a team-oriented, service minded individual who desires to make people happy. The position is part time. This individual should be a positive mined, enthusiastic person who is interested in working in a professional environment where the focus of the property is to anticipate our guest's needs and exceed their expectations.
The Executive Inn & Suites is an independent hotel located moments from Jack London Square, 20 minutes from Oakland International Airport and a quick shuttle ride to our local BART station and the remainder of the Bay Area.
The Hotel prides itself as a sanctuary for guests; its peaceful waterside rooms, extensive list of complimentary amenities and service focused staff enable visitors to enjoy the sites of the cities, or concentrate on business affairs.
FrontDesk Agent Position Summary:
The FrontDesk Agent or GSA works the frontdesk of the property and assists our guests through the following list of activities:
Checking in and Checking out
Assistance with Directions
Folio Settlement
Reservations and Confirmations
Message Delivery
Phone calls
Establishing Property Credit
Group Arrivals
Familiarization of the Property
Safety and Security
Events
Restaurant Reservations
Attraction Knowledge
And much, much more
Prior hotel experience is recommended. Positive attitude, engaging personality and a desire to please people are absolutely required for the position. Candidates must have experience with computers and must be able to demonstrate a proclivity to multi-task.
The FrontDesk Agent position starting pay is $17.94-$23.91 per hour with a variety of benefits including health, dental and vision insurance, vacation time, sick and holiday pay based on time with the company.
EOE M/F/D/V. The Executive Inn & Suites conducts post-offer Background Check/Drug Testing.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$17.9-23.9 hourly 5d ago
Front Desk Security Agent
Fortis Group Dba Silhouette Security
Front desk clerk job in Mountain View, CA
Silhouette Security Group Job Description Salary grade: $18.00-$20.00 FLSA classification: nonexempt Reporting relationship: Operations Manager
Silhouette Security Group primary objective is prevention. While duties vary depending on the client, it is our focus to provide Professional Security Personnel that are BSIS Certified (as required by California law), and are courteous. It is key that our officers be professional in both appearance and presence. Having great customer service & de-escalation skills are a must with Silhouette Security Group. As an Silhouette Security Group security agent, you will hold a high visibility presence and prevent all unlawful or inappropriate actions. The goal of a guard is to detect, deter, observe, and report while providing excellent customer service. Agents with this title are required to have a flexible schedule, have availability to fill-in, event assignments, temporary assignments, shifts and hours that last minute and be very dependable.
ESSENTIAL FUNCTIONS:
Protect the company's property and personnel with the aid of preserving a secure and safe environment
Preserves order to implement policies and directives for the site referring to personnel, site visitors, and premises
Observe alarm systems or video cameras and operate detecting/emergency equipment
Patrol randomly and frequently of building and perimeter
Monitor and manage access at building entrances and vehicle gates
Record accurate notes in detail of unusual occurrences or any suspicious incidents
Protect evidence or scene of an incident within the event of accidents, emergencies, or security investigations.
This will be an observe and report only site
KNOWLEDGE AND SKILLS:
Works ethically and with integrity to uphold organizational values and commitments
Knowledge of public safety and security procedures and protocols
Reacts well under pressure and approaches duties in a tactful manner while treating others with respect and consideration
Identifies and resolves issues promptly; develops alternative solutions with reason
Ability to outline issues, gather information, establish data, and draw valid conclusions.
Ability to question issues in all useful areas and make sound business decisions based on facts.
Possess effective written and oral communication and interpersonal skills with the potential to address all levels of personnel in a professional and effective manner
Knowledge of EEO Policy; promotes a harassment-free environment by showing respect and. sensitivity for cultural differences
PHYSICAL DEMANDS:
Physical needs defined right here are representative of those that should be met by an employee to carry out the essential functions of this job successfully. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work in various environments such as cold weather, rain, snow or heat
Occasionally lift or move up to 40 pounds
Ability to climb stairs, ramps, or ladders occasionally during a shift
Frequently required to stand or walk on various surfaces for long periods
In compliance with federal, state, and local laws, all people employed will be required to verify identity and eligibility to work in the United States.
REQUIREMENTS AND QUALIFICATIONS
Valid BSIS-issued Guard Card
Minimum High School Diploma or GED
Possess and maintain California ID/Driver's License
Have reliable transportation
Prior military, security, or customer service experience preferred
Must be at least 18 years of age
Completion of employment eligibility verification and background investigation forms are required upon hire.
$18-20 hourly 21d ago
Front Desk Agent
Radiate Hospitality, LLC
Front desk clerk job in Menlo Park, CA
Job Description
What We Look For...
We are looking for a Guest Service Agent to be part of a first-class FrontDesk Team that provides extraordinary service to our guests.
The Key Responsibilities:
Provide hotels service the cover all frontdesk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.
Build an authentic bond with guests and create a unique experience that they will want to come back for.
Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.
Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.
Be knowledgeable of FrontDesk computer and cashier systems, including room rates and types of accommodations.
Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.
Listen to guest concerns, solve problems creatively and answer questions.
Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.
Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.
The Model Qualifications:
Previous frontdesk, reservations, and/or hospitality experience preferred
Excellent customer service skills.
Be Bold. Apply Now.
Like what you see? If interested, please apply now to be considered for this position.
Radiate Hotels is an EOE M/F/D/V **
Job Posted by ApplicantPro
$33k-41k yearly est. 24d ago
Front Desk Agent
The Westin Palo Alto
Front desk clerk job in Palo Alto, CA
The FrontDesk Agent will be responsible for assisting guests in the Front Office Department. At the FrontDesk the agent is the first point of contact for the hotel and responsible for providing personalized service to guests upon arrival, during their stay and upon departure. The FrontDesk Agent will also be responsible for assisting guests with their reservation needs while promoting hotel services, promotions, etc. and anticipating guest needs to promote higher guest satisfaction.
DUTIES AND RESPONSIBILITIES
Overall Operations
Promote hotel services, facilities and anticipate guest's needs to promote higher guest satisfaction.
Demonstrate brand standards, behaviors, hallmarks and mandates.
Follow all emergency and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors.
Follow all guidelines, policies and procedures as outlined by PHM's Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc.
Front Office Operations
Greet all guests and or associates upon contact.
Provide parking guidance and or make transportation arrangements.
Check-in/Check-out guests.
Assist with hotel reservations for guest rooms.
Assist with escorting guests to their room and or other hotel area as needed.
Assistance with carrying, holding and or storing luggage and or other items.
Manage multiple phone calls, radio calls, e-mails and or requests.
Deliver packages, newspaper, group amenity deliveries and or any other item requested.
Maintain hotel entrance clean and clear of congestion and report any safety matters to Maintenance.
Interpersonal Relationships
Spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty.
Assist with training and or providing guidance to new associates when requested.
Resolve and address all guest and associate questions and or concerns in a creative and professional manner.
Report any issues, concerns and or suggestions to management.
Have constant communication with all hotel departments in order to ensure guest satisfaction.
Financials
Follow posted schedule to help reduce overtime and missed meal hours.
Follow all cash handling procedures.
WORKING ENVIRONMENT
The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may outdoors based on business demands.
Some travel is required either locally to attend hotel events not limited to meetings, trainings etc.
EDUCATION
Minimum of High School Diploma or equivalent.
WORK EXPERIENCE
Minimum of 1 year of customer service experience in Hospitality or equivalent.
Knowledge
Understand hotel function and guest profiles.
Knowledge of local area including restaurants, landmarks, shopping centers and or local attractions.
Possess comprehensive computer knowledge such composing e-mails, drafting letters, using Microsoft Office, Outlook and knowing how to use search engines.
Skills
Strong English business communication skills both verbal and written.
Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc.
Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize.
Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management
Abilities
Ability to develop and maintain relationships with both associates and guests to build trust and loyalty.
Ability to maintain consistent positive energy, self-motivation, and passion for hospitality.
Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc.
Ability to learn new software and computer systems.
Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused.
PHYSICAL REQUIREMENTS
Prolonged standing/walking/sitting for duration of the shift.
Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 100 lbs.
BUSINESS ATTIRE
To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming.
PREFERRED QUALIFICATIONS
Degree/Certifications in Business Management or Hospitality
Bilingual or Multilingual
Prior hotel experience
Emotional Intelligence Training
The Sheraton Hotel, Palo Alto (a Pacific Hotel Management Hotel), functions 7 days a week, 24 hours a day. All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates.
$33k-41k yearly est. Auto-Apply 15d ago
Front Desk Agent
The Sheraton Palo Alto
Front desk clerk job in Palo Alto, CA
The FrontDesk Agent will be responsible for assisting guests in the Front Office Department. At the FrontDesk the agent is the first point of contact for the hotel and responsible for providing personalized service to guests upon arrival, during their stay and upon departure. The FrontDesk Agent will also be responsible for assisting guests with their reservation needs while promoting hotel services, promotions, etc. and anticipating guest needs to promote higher guest satisfaction.
DUTIES AND RESPONSIBILITIES
Overall Operations
Promote hotel services, facilities and anticipate guest's needs to promote higher guest satisfaction.
Demonstrate brand standards, behaviors, hallmarks and mandates.
Follow all emergency and safety guidelines in order to provide a safe and secure environment for guests, associates and visitors.
Follow all guidelines, policies and procedures as outlined by PHM's Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc.
Front Office Operations
Greet all guests and or associates upon contact.
Provide parking guidance and or make transportation arrangements.
Check-in/Check-out guests.
Assist with hotel reservations for guest rooms.
Assist with escorting guests to their room and or other hotel area as needed.
Assistance with carrying, holding and or storing luggage and or other items.
Manage multiple phone calls, radio calls, e-mails and or requests.
Deliver packages, newspaper, group amenity deliveries and or any other item requested.
Maintain hotel entrance clean and clear of congestion and report any safety matters to Maintenance.
Interpersonal Relationships
Spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty.
Assist with training and or providing guidance to new associates when requested.
Resolve and address all guest and associate questions and or concerns in a creative and professional manner.
Report any issues, concerns and or suggestions to management.
Have constant communication with all hotel departments in order to ensure guest satisfaction.
Financials
Follow posted schedule to help reduce overtime and missed meal hours.
Follow all cash handling procedures.
WORKING ENVIRONMENT
The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may outdoors based on business demands.
Some travel is required either locally to attend hotel events not limited to meetings, trainings etc.
EDUCATION
Minimum of High School Diploma or equivalent.
WORK EXPERIENCE
Minimum of 1 year of customer service experience in Hospitality or equivalent.
Knowledge
Understand hotel function and guest profiles.
Knowledge of local area including restaurants, landmarks, shopping centers and or local attractions.
Possess comprehensive computer knowledge such composing e-mails, drafting letters, using Microsoft Office, Outlook and knowing how to use search engines.
Skills
Strong English business communication skills both verbal and written.
Strong interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc.
Have the skill to manage multiple tasks at a time, maintain focus and structure, and know how to prioritize.
Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction and or skill to communicate any guest/associate conflict with management
Abilities
Ability to develop and maintain relationships with both associates and guests to build trust and loyalty.
Ability to maintain consistent positive energy, self-motivation, and passion for hospitality.
Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc.
Ability to learn new software and computer systems.
Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused.
PHYSICAL REQUIREMENTS
Prolonged standing/walking/sitting for duration of the shift.
Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 100 lbs.
BUSINESS ATTIRE
To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming.
PREFERRED QUALIFICATIONS
Degree/Certifications in Business Management or Hospitality
Bilingual or Multilingual
Prior hotel experience
Emotional Intelligence Training
The Sheraton Hotel, Palo Alto(a Pacific Hotel Management Hotel), functions 7 days a week, 24 hours a day. All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates.
$33k-41k yearly est. Auto-Apply 15d ago
Front Desk Agent
Crescent Careers
Front desk clerk job in Mountain View, CA
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
At Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our FrontDesk team. We are committed to providing you with:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Hotels discount domestic and international locations for you and your family members
Here is what you will be doing each day:
As our FrontDesk Agent at Aloft Mountain View, you will provide a warm welcome at check-in and a fond farewell at check-out and in between, creating a memorable experience from their arrival to departure.
ESSENTIAL JOB FUNCTIONS:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Does this sound like you?
You have impeccable customer service skills and you thrive in a fast-paced environment. Your smile is contagious, setting the tone for both our guests and your teammates to feel positive and valued. You are able to read the room and provide a personalized service to each guest that makes them feel recognized and valued. Providing an excellent first and last impression comes naturally to you and it makes our guests feel at home. Besides being an expert in multitasking, you are also detail-orientated in all areas of the FrontDesk operations.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$33k-41k yearly est. 60d+ ago
Front Desk Agent
Mehr Consultancy
Front desk clerk job in Newark, CA
We are looking for a friendly and customer-focused FrontDesk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the frontdesk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
How much does a front desk clerk earn in Pleasanton, CA?
The average front desk clerk in Pleasanton, CA earns between $26,000 and $42,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.