Afternoon Receptionist (Part Time)
Front desk clerk job in Providence, RI
The Wheeler School, a co-ed. N-12 independent day school of approximately 800 students in the College Hill neighborhood of Providence, RI, is seeking a Part Time Afternoon Receptionist. The Part Time Afternoon Receptionist reports to the Director of Campus Operations This is a part time time, 20-hour per week position for 10 months per year. This position is based in our Providence campus.
About our School
Founded by visionary educator and artist Mary C. Wheeler in 1889, Wheeler is a school committed to challenging academics, a rich performing and visual arts curriculum, and innovation. Our urban campus is supplemented by a 120-acre farm campus, which is the site of seven fields, tennis courts, a field house, and provides many experiential learning opportunities for students of all ages.
Ideal candidates for faculty and staff positions at Wheeler are people with a sense of humor, warmth, and humility. They are excellent communicators, with empathy for others and an ability to listen and respond with good intuition and with the help of colleagues. They are ambitious and hard-working, committed to supporting students by offering help and creating new opportunities. When developing curriculum and programming, our faculty and staff members are curious, striving each year to stretch and grow, to implement new ideas that improve the Wheeler experience. In the end, employees love to spend their days with young people and enjoy all that the Wheeler community - creative, energetic, dynamic, and diverse - has to offer.
Primary Job Duties and Responsibilities:
The Part Time Afternoon Receptionist will provide general administrative support to ensure smooth daily operations. This role also involves keeping the reception area organized, addressing inquiries promptly and professionally, and supporting staff with routine clerical work to help maintain an efficient and welcoming office environment. Specific duties include:
Answering the central telephone and directing callers to the appropriate destination
Serve as liaison with current and prospective parents
Assist with all constituencies and with the general public
Welcome visitors to campus, scan IDs and issue visitor badges
Know the daily school activities and bussing schedule
Assist with afterschool program activities as needed
Perform other related duties as assigned
Qualifications
High school graduate or equivalent
Previous clerical experience is required
Excellent phone etiquette and customer service skills are essential for this role
Knowledge of Microsoft Word and Excel and Google Workspace
Motivated, dedicated multi-tasker
Proactive self-starter
Willingness to perform additional tasks as requested by supervisor
General understanding of workings of school environment preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that are essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The requirements for performing the duties of this position are as follows:
Regularly required to stand, walk, talk, and hear; regularly use hands and fingers, tools, or controls, regularly required to sit.
The employee will occasionally lift and/or move up to 25 pounds.
The noise level in the work environment is usually moderate.
How to Apply
Interested candidates should email a resume, cover letter, and references to ****************************** and ************************* with the position title in the subject line. Applications will be accepted until the position is filled.
Wheeler Benefits
At Wheeler, we offer a comprehensive benefits package to qualifying employees, including comprehensive medical and prescription drug plans, Health Reimbursement Account (HRA), Dental, Flexible Spending Accounts (FSA), 403(b) Retirement Plan, Vision, Life and AD&D, Voluntary Life Insurance, Short Term Disability, Long Term Disability Insurance, Wellness and Work-Life Programs, and Benefits Concierge services.
Statement on Diversity and Cultural Competency At Wheeler
At Wheeler we actively seek students, faculty, and staff from diverse backgrounds in the belief that a broad range of experiences and viewpoints enhance learning, enriches life on campus, and better prepares us all for full participation in a pluralistic, democratic society. We seek to further the overall diversity and cultural competency within our community through hiring.
The Wheeler School is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin or disability, and any other category protected by federal, state or local law.
Bookkeeping, Accounting, and Auditing Clerks (Professional, Scientific, and Technical Services)
Front desk clerk job in Pawtucket, RI
Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk.
Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an âat-willâ contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Front Desk Clerk
Front desk clerk job in Providence, RI
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you!
Job Responsibilities
As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
Your specific duties in this role will include:
* Greet, register, and assign rooms to guests.
* Answer telephone.
* Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
* Make and confirm reservations.
* Monitor room availability.
* Block rooms.
* Program wake-up calls.
* Handle guest mail and messages.
* Perform check-out services.
* Open and close shifts making cash drops as necessary.
* Maintain market stock and coffee area as needed.
* Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
* Provide guests with directions and information regarding the local area.
* Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
* Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
* Schedule shuttle runs for guests (hotels with shuttle only).
* Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
* Perform laundry duties as needed (Fairfield Inn only).
* Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
Job Requirements
We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
Specific qualifications for the role include:
* 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
* Solid organizational, time-management and prioritization skills
* Exceptional customer service skills
* Ability to multi-task in a fast-paced environment
* Basic computer and administrative skills
* Availability to work a flexible schedule
* Maintain a valid Driver's License from the state which you reside with no major violations.
Benefits
As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
* Compensation
* Comprehensive benefit packages for full-time positions
* Hotel room discounts at our locations around the globe
* Discounts on food and beverages
* Professional development and advancement opportunities
Front Desk Agent - Beatrice
Front desk clerk job in Providence, RI
Job Description
The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive,courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations.
Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates.
Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Check guests out of the hotel; process customer payments according to established policies and procedures.
Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests.
Book guest reservations, confidently selling the room and hotel product.
Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report, and prepare deposit.
Balance bank daily.
Complete all side work and cleaning duties per standards.
Run daily arrival report and identify any special requests, delivering to the guest room as needed.
Always maintain a clean and organized work area.
Maintain proper key control daily.
Be attentive to the upkeep of the lobby and public spaces. Tend to them as needed.
Collaborate with restaurant operator to create a seamless guest experience between both entities.
Responsibilities cont'd:
Check with Supervisor prior to end of shift.
Have thorough knowledge of outside venues and directions to each.
Full understanding of the Front Desk system for all guest services.
Perform other duties as requested by management.
Attend meetings/training as required by management.
REQUIREMENTS:
Education & Experience:
High School diploma or equivalent and hotel or customer service experience preferred.
Strong Computer skills and basic financial knowledge required.
Physical Demands:
Rotating schedules including nights and weekends.
Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to be on your feet throughout the entire shift.
Required Competencies
Must be able to convey information and ideas clearly, both oral and written.
Must work well in stressful, fast paced, high-pressure situations.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
Must be able to prioritize departmental functions to meet due dates and deadlines.
Must be able to work with and understand financial information and data, and basic arithmetic function.
Front Desk Agent (Part Time)
Front desk clerk job in Providence, RI
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Located in the heart of downtown Providence, Rhode Island, the 294-room Graduate Providence is a landmark hotel with an illustrious past. Designed by the celebrated firm Warren and Wetmore, the architects behind New York City's Grand Central Station, the hotel debuted to widespread acclaim in 1922 and quickly became the tourist and social center of Providence. Today, deeply woven within the city's fabric and culture and beloved by generations of guests, the Graduate Providence is an authentic Providence tradition. The Graduate Providence is a member of the Historic Hotels of America.
Overview
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
* Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
* Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
* Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
* Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
* Review Front Office log and Trace File daily.
* Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
* Follow all cash handling and credit policies.
* Be aware of all rates, packages and special promotions as listed in the Red Book.
* Be familiar with all in-house groups.
* Be aware of closed out and restricted dates.
* Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
* Be familiar with hospitality terminology.
* Have knowledge of emergency procedures and assist as needed.
* Handle check-ins and checkouts in a friendly, efficient and courteous manner.
* Use proper two-way radio etiquette at all times when communicating with other employees.
* Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
* Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
* Be able to complete a bucket check, room rate verification report, and housekeeping report.
* Balance and prepare individual paperwork for closing of shift according to hotel standards.
* Maintain and market promotions and guest programs.
* Maintain a clean work area.
* Assist guests with safe deposit boxes.
Qualifications
* College course work in related field helpful.
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Computer experience required.
* Customer Services experience preferred.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
Auto-ApplyDocumentation Clerk
Front desk clerk job in Rhode Island
*Please note this is a temp to perm role* Mon-Fri 2:30 PM to 11 PM We are seeking a meticulous and organized Documentation Clerk to join our team. The ideal candidate will be responsible for classifying, cataloging, storing, and retrieving documentation generated by various departments. This role is crucial in ensuring that all documents are accurately managed and easily accessible. Duties/Responsibilities:
Classify and codify documents according to a specified system. Assign cross-indexing numbers if the subject matter should be classified and filed under more than one heading.
Place material in electronic media such as mainframe computer, CD-ROM, or in storage file cabinets, drawers, boxes, or special filing cases. Prepare catalogs of documentation and locate and remove material from files when requested.
Keep records of material removed and trace missing materials. May revise the coding system to improve code usage.
May involve word processing tasks to support documentation management.
Work closely with other departments to ensure proper documentation management and accessibility.
Observe loading of trucks and cross checking material accuracy/deficiency of pallet construction.
Required Skills/Abilities:
Strong attention to detail and accuracy in documentation and record-keeping.
Excellent organizational and time management skills.
Proficiency in using documentation management software and Microsoft Office applications (e.g., Excel, Word).
Effective communication skills, both verbal and written.
Ability to work independently and as part of a team in a fast-paced environment.
Education and Experience:
High school diploma or equivalent required. Additional coursework or certification in documentation management or a related field is a plus.
Minimum of 1 year of experience in documentation or clerical role.
Working Conditions:
This position may require physical activities such as lifting, moving materials by hand or using basic materials handling equipment.
This role may involve working in various environments, including office settings and storage facilities.
Employee will be exposed to various temperature swings from an office environment to a refrigerated temperature of 35-45 degrees F.
Auto-ApplyDesk Staff
Front desk clerk job in Rhode Island
Desk Staff The part time Desk Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. While overseeing the day to day operations of the gym as the desk staff on duty, they will handle all sales, coordinate floor staff and promote relevant products and events. All activities shall be conducted under the direction of the local management team.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities
First Class Customer Service - Make customers of all levels of experience feel welcome in person and over the phone while promoting relevant gym products and services.
Superior Sales - Strive to meet and exceed local sales goals by matching guests with the products we offer that best meet their needs.
Quality Coaching - Maintaining a safe, positive and productive atmosphere while supervising a team of floor staff.
Facility Stewardship - Assume responsibility for the safety/cleanliness of the facility and equipment while opening or closing, including registers, retail stock, and gym floor.
Targeted Sales - Learn about members and guests through conversation and connect them with the products and services that are most relevant to them.
Administrative Excellence - Utilize multiple computer platforms to perform all transactions and tasks with accuracy and precision.
Marketing Minded - Ensure in gym signage and social media are up to date and effective
Qualifications and Skills We are looking for
Weekend availability
Previous indoor rock climbing and belaying experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service experience
Retail/sales experience
Able to perform all floor staff functions
Basic computer skills
Outgoing, friendly personality
Physical Requirements
Must be able to lift and move up to 50lbs
Rock Spot Climbing Mission Statement:
At Rock Spot Climbing we provide a positive climbing experience for all.
Rock Spot Climbing Core Values
Promote Climbing to All Ages, All Abilities
Create Outstanding Customer Experiences
Build Relationships, Make Connections
Strive For Excellence
Succeed as a Team
Front Desk Agent
Front desk clerk job in Providence, RI
The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is "opportunity".
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Must be able to work a flexible schedule including evenings and weekends.
Responsibilities
* Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
* Empathetically listen to guest inquiries and provide appropriate responses
* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
* Block rooms in the computer and follow through on designated requirements
* Pre-register designated guests and prepare key packets
* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
* Maintain confidentiality of all guests and hotel information
* Employ attention to detail in order to ensure security of guest room access.
* Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
* Maintain guest history files on all guests
* Accommodate room changes expediently
* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
* Issue safe deposit boxes to guests and ensure security of key
* Monitor, send and distribute guest faxes
* Generate, print and distribute daily and weekly reports
* Resolve discrepancies on the room status report with Housekeeping
* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
* Ability to accurately and efficiently input information into computer systems
* Ability to work cohesively with co-workers both within and outside of your department
* Ability to compute accurate mathematical calculations
* Ability to think clearly, quickly and make concise decisions
* Ability to prioritize, organize and follow up
* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
* Previous customer service experience
* Previous hotel front desk experience is strongly preferred
* Previous cashiering experience is preferred
* Previous guest relations training is preferred
* Must be able to work weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk clerk job in Providence, RI
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk clerk job in Middletown, RI
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Part-time with Nights and Weekend availability. The pay range will be $19 - $20 per hr.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk clerk job in Middletown, RI
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Part-time with Nights and Weekend availability. The pay range will be $19 - $20 per hr.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Associate
Front desk clerk job in Barrington, RI
Requirements
Qualifications:
Must be knowledgeable in Microsoft Word and Outlook
Ability to multi-task and stay organized required
Experience with billing insurance preferred
Experience scheduling in a software system preferred
Ability to communicate effectively orally and in writing required
Experience working in a professional office environment preferred
Salary Description $19 per hour
Front Desk Agent
Front desk clerk job in Providence, RI
The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.
The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is âopportunityâ.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Must be able to work a flexible schedule including evenings and weekends.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Previous guest relations training is preferred
Must be able to work weekends and holidays
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyHotel Front Desk Agent
Front desk clerk job in South Kingstown, RI
We are looking for Guest Service Representatives at the Fairfield Inn and Suites in South Kingstown, RI. This position is responsible for delivering hospitality to our guests in accordance with Marriott and High Road Hospitality standards. Primary tasks include taking guest reservations, checking-in, and checking-out guests after their stay, and providing local recommendations for restaurants and things to do in the area.
Ideal candidates possess the following skillset:
At least one year working in a customer service role
The ability to stand for the entire duration of a shift
Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as Office 365 and the Microsoft Office suite
Marriott experience preferred
Flexibility with scheduling availability, weekends required
This position is an in-person role and is not able to be a remote position.
The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.
Front Desk Receptionist
Front desk clerk job in Hope Valley, RI
If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team.
Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance , tuition assistance, and much more!
POSITION SUMMARY:
The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include:
Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locations
Check patients and guests in and out
Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database
Assists patients in accurately completing all required and appropriate forms.
Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registers
Schedule, cancel and reschedule patient appointments
Robust Confirmation calls daily
Provide patient education on Sliding Fee programs and other available services and programs
Handle patient complaints and resolve
Daily Reports for preparation of upcoming patient visits and data integrity maintenance
Receive and route messages or documents to appropriate staff
Ensure outgoing forms are sent to patients via Form Dr.
Monitor electronic systems for incoming forms
Maintain strict confidentiality in all matters
Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information
Enliven and support the mission, vision, and values of Wood River Health
Adhere to organizational policies and procedures
Adhere to the Wood River Health Compliance Program Standards
Performing other duties as assigned to meet business needs
The ideal candidate will have:
High School diploma or equivalent
1-2 years related experience
Demonstrated proficiency computer keyboard skills
Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.
Auto-ApplyFront Desk Associate (WW)
Front desk clerk job in Warwick, RI
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What You'll Do:
Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
Strive to continuously improve the member experience, revenues and retention rates.
Maintain solid product knowledge and awareness of all product information, merchandise and services.
Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
Master the tour and build excitement and value with potential new members to ensure an awesome first impression
What you will need:
Energy & Enthusiasm
A Passion for Fitness
Ability to work with a sense of urgency
Ability to work flexible hours, as necessary during closeouts or end of month
A "roll up the sleeves" mentality
Proven track record of achieving and/or exceeding sales goals
Front Desk/Host
Front desk clerk job in Providence, RI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
* Reviews the cleanliness and organization of the Front Desk and Host station.
* Ensures all menus are stocked and properly cleaned and maintained.
* Checks for restocking of necessary supplies.
* Brings all areas up to standard.
* Discusses problem areas with Manager
* Conducts merchandise inventory during and after shift, if applicable.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Assists other Team Members as needed or as business dictates
* Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
* Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
* Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
* Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
* Delivers silverware as Guests are seated.
* Makes timely and accurate calculations of bill transactions.
* Greets and assists Guests efficiently and with a smile while processing transactions.
* Is responsible for the reconciliation of any monies from their banks.
* Completes "To Go" order transactions for Guests and ensures accuracy.
* Sells merchandise from the Front Desk, if applicable.
* Must be friendly and able to smile frequently.
* Restaurant, retail, or cashier experience preferred, but not required.
* Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
* Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
* Must be skilled at calmly responding to disâsatisfied Guests and calling issues to Manager's attention.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $14 - $15.75 per hour
Salary Range:
14
* 15.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyFront Desk Receptionist
Front desk clerk job in East Providence, RI
Job Title: Front Desk Check In & Check out Receptionist
Reports to: Site Manager
The work in this position contributes to the patient's overall successful interaction within the office. Exceptional people skills are a must. This is a full-time position working 40 hours per week with competitive compensation and generous benefits. Could be scheduled any shift between 7:00am and 7:00pm, depending on department and patient volume.
Essential Job Functions:
Locate and process referrals at the time of visit
Complete patient check-in and check-out for a specific office location and pod
Schedule follow up appointments at UOI locations/offices
Facilitate appointment scheduling for external referrals
Check in upon arrival to clinic, register walk-in patients and identify existing patients; correctly add / edit demographic information to include email address, guarantor, and coverage and obtains necessary signatures.
Collect co-pays and patient account balance and collection balance.
Answering front desk telephones and directs calls as appropriate.
Print schedules and superbills for next-day provider visits.
Batching out at the end of the shift and verifying co-pays with cash collected.
Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source and monitoring clinical inboxes.
Obtains verification of DME benefits.
Demonstrates expected Customer Service behaviors
Promotes a culture of service excellence by exceeding the expectations of our patients, visitors, coworkers and physicians.
Maintain a professional appearance and work environment
Additional duties as assigned by the Manager to meet department needs
Requirements:
High school diploma or equivalent
At least 1 year of medical receptionist or administration experience preferred
Excellent communication and interpersonal skills
Excellent customer service skills
Knowledge of MS Office and EMR systems/ practice management systems
Knowledge of insurance eligibility and verification
Motivated individual with team approach
Must be able to travel to all sites if/when necessary.
Auto-ApplyFront Desk Agent - Full Time
Front desk clerk job in Providence, RI
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Desk Agent
Front desk clerk job in Providence, RI
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED