POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor – Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
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Postal Mail Processor - Hiring Nationwide
The Postal Service
Front desk clerk job in Richmond, VA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor – Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Postal Mail Processor - Paid on the Job Training
Postal Jobs Source
Front desk clerk job in Richmond, VA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor – Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 2d ago
Dental Front Desk Scheduler -Ironbridge
Virginia Family Dentistry 4.0
Front desk clerk job in Richmond, VA
Virginia Family Dentistry is looking for an experienced FrontDesk Scheduler to join our Ironbridge team!
Pay range is $17-$25/hour based on experience.
Typical work hours are 8 am-5 pm Monday-Friday.
Frontdesk team members perform routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, inquiries, scheduling appointments, and record-keeping. The scheduler is responsible for maintaining an efficient and productive schedule.
Essential Job Functions
· Review schedules daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times
· Confirm, schedule, and follow up on unscheduled appointments
· Answer telephones and check office emails daily
· Run necessary patient reports and make follow up and treatment calls
· Ensure all patient appointment information is up to date including updated insurance information, current address, phone number, email, time allowed for the appointment, and if there are any past due balances
· Partner with insurance coordinator on any pre-treatment cost estimates or insurance needs to be updated
· Communicate with accounts receivable coordinator if there is a balance due or financial arrangement need to be made
· Partner with the specialist or hygiene coordinators as needed
· Review treatment plans with patients to give an understanding of the treatment needed and the insurance coverage of that treatment
Minimum Qualifications
-1 year or more of dental office experience
Competencies
· Excellent communication skills
· Time management
· Confidentiality
· Attention to detail
· Teamwork
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Benefits
Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more!
About Virginia Family Dentistry
For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.
Our Core Values
Never compromise quality care
Treat everyone with respect and appreciation
Communicate clearly, openly, and honestly
Be positive, dependable, and efficient
Take the time to train everyone
Lead by example
Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.
This is a non-exempt, hourly position.
Virginia Family Dentistry is an equal opportunity employer.
#Indeed
$17-25 hourly Auto-Apply 41d ago
Front Desk Agent
State Metal Industries 3.9
Front desk clerk job in Richmond, VA
We are looking to add an upbeat FrontDesk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-32k yearly est. Auto-Apply 60d+ ago
Mail Processor - No Experience Required
Postal Jobs Resource
Front desk clerk job in Richmond, VA
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.
Position Details
Openings : Nationwide
Starting Pay : $23.47 - $38.62 per hour
Annual Compensation : Up to $72,400 with full benefits
Perks and Benefits
Paid Time Off : Includes vacation and sick days
Health Coverage : Comprehensive health insurance
Retirement Savings : Access to USPS retirement plans
Career Growth : Advancement opportunities based on performance
Key Responsibilities
Sorting and Processing Mail : Ensure mail is processed and routed accurately
Customer Assistance : Provide support for mailing inquiries and services
Clerical Duties : Maintain accurate records and process mail forms
System Management : Use USPS tools to streamline operations
Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.
How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.
An exclusive, step-by-step guide to the USPS hiring process
Simulated practice exams with detailed answer explanations
A webinar covering interview tips to help you succeed
A job finder tool to locate USPS roles within VA or within a 25-mile radius
Personalized support via email and chat
Apply for USPS Jobs in VA with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in VA today.
$23.5-38.6 hourly 1d ago
Front Desk Agent
Four Points 4.2
Front desk clerk job in Richmond, VA
We are looking to add an upbeat, enthusiastic FrontDesk Agent to provide excellent service and a memorable experience for our guests. Candidates must be flexible and available to work both 7:00 AM-3:00 PM and 3:00 PM-11:00 PM shifts.
Benefits for the FrontDesk Agent:
Health, dental and vision insurance (full-time employees)
Paid Time Off (full-time and part-time employees)
401K plan with company match (full-time and part-time employees)
Hotel discounts (full-time and part-time employees)
Paid holidays (full-time employees)
Early access to earned wages
Responsibilities
The hotel frontdesk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner
Provide information about our hotel, available rooms, rates, and amenities
Assist guests and resolve guest challenges to ensure 100% guest satisfaction
Accurately conduct all cash handling and credit card processing activities
Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
Perform any other job related duties as assigned
Desirable Qualifications for the ideal FrontDesk Agent:
Prior experience as a Hotel FrontDesk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
Flexibility and availability to work both 7:00 AM-3:00 PM and 3:00 PM-11:00 PM shifts (required)
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel frontdesk agent, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-30k yearly est. Auto-Apply 5d ago
Front Desk Agent | Full-Time
Omni Hotels & Resorts
Front desk clerk job in Richmond, VA
Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.
Omni Richmond's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.
Job Description
FrontDesk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. FrontDesk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. FrontDesk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
The starting rate for this position is $17/hour.
Responsibilities
•Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
•Empathetically listen to guest inquiries and provide appropriate responses
•Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
•Block rooms in the computer and follow through on designated requirements
•Pre-register designated guests and prepare key packets
•Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
•Maintain confidentiality of all guests and hotel information
•Employ attention to detail in order to ensure security of guest room access.
•Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
•Maintain guest history files on all guests
•Accommodate room changes expediently
•Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
•Issue safe deposit boxes to guests and ensure security of key
•Monitor, send and distribute guest faxes
•Generate, print and distribute daily and weekly reports
•Resolve discrepancies on the room status report with Housekeeping
•Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
• Ability to work a flexible schedule including afternoon, evening and weekend shifts is required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
•Ability to accurately and efficiently input information into computer systems
•Ability to work cohesively with co-workers both within and outside of your department
•Ability to compute accurate mathematical calculations
•Ability to think clearly, quickly and make concise decisions
•Ability to prioritize, organize and follow up
•Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
•Previous customer service experience
•Previous hotel frontdesk experience is strongly preferred
•Previous cashiering experience is preferred
•Fluency in a foreign language is preferred
•Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$17 hourly Auto-Apply 4d ago
Front Desk Agent (Fulltime evening shift)
Richmond Marriott Short Pump
Front desk clerk job in Glen Allen, VA
Job Description
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take pride in creating an environment where every team member is valued and supported. We believe in teamwork, integrity, and respect at every level of the organization. We celebrate hard work, encourage growth, and strive to create a workplace where associates feel appreciated, empowered, and proud to contribute.
OUR COMPANY CORE VALUES
Team First, Own It, Relationship Oriented, Professionalism, Integrity.
FRONTDESK AGENT - POSITION OVERVIEW
As a FrontDesk Agent, you serve as the first point of contact for all guests, providing a warm and welcoming experience from the moment they arrive. This role includes assisting guests with check-in and check-out procedures, answering and processing incoming phone calls, and fulfilling special requests or informational needs in accordance with established policies and procedures. Maintaining positive guest relations, resolving concerns promptly, and ensuring overall guest satisfaction are essential components of this position.
This industry operates seven (7) days a week, twenty-four (24) hours a day. Regular attendance, in accordance with company standards, is essential for success.
EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Computer skills required; familiarity with Microsoft Office preferred.
1-2 years of experience as a Guest Service Agent preferred.
Strong English communication skills, both written and verbal.
Experience with hotel property management systems preferred.
Cash-handling experience preferred.
PHYSICAL REQUIREMENTS
Ability to lift and transport at least 25 pounds.
Ability to push/pull carts or equipment weighing up to 100 pounds.
Ability to perform a range of physical movements throughout the work areas.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability and willingness to work a varied schedule, including nights, weekends, and holidays.
JOB RESPONSIBILITIES
Maintain thorough knowledge of hotel features and services, hours of operation, room rates, special packages, daily house count, expected arrivals/departures, and group activities.
Stay familiar with local attractions, activities, and points of interest to respond accurately to guest inquiries.
Answer telephone calls within 3 rings using proper etiquette and approved greetings.
Verify guest information at check-in and check-out while maintaining strict confidentiality.
Communicate relevant guest information to appropriate departments (e.g., special requests, amenities).
Verify method of payment and accurately process all transactions.
Work closely with Housekeeping to resolve room status discrepancies.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short-term and long-term disability
Paid time off and holiday pay
Employee referral bonuses
401(k) retirement plan
Hotel and travel discounts
Opportunities for training, development, and career advancement
Supportive leadership and a team-focused environment
$25k-31k yearly est. 12d ago
Front Desk Agent
MCR Hotels
Front desk clerk job in Glen Allen, VA
Hilton Garden Inn Richmond/Innsbrook SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDesk Agent, Role Specific Duties and Expectations
The core mission of the FrontDesk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-31k yearly est. 8d ago
Agent Front Desk
IHG Career
Front desk clerk job in Petersburg, VA
Role Purpose
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a FrontDesk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Key Accountabilities
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Key Skills & Experiences
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
The hourly pay rate for this role is $17.75.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
$17.8 hourly Auto-Apply 34d ago
Front Desk Receptionist (Part Time)
Hallmark Youthcare Richmond
Front desk clerk job in Richmond, VA
As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.
Under general supervision of the HR Director, the Part -Time Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system.
WE ARE A DRUG FREE EMPLOYER
Schedule: (same schedule - every other weekend - Saturday and Sunday): 9:00 a.m. - 2:00 p.m. or 2:00pm-8pm
Pay: $13.00 hr.
Duties:
Page staff and clinicians as deemed appropriate and/or as requested.
Overhead page (using intercom system) in the event of emergency/codes notices.
Connect all resident calls to appropriate resident phone after verifying caller on approved list.
Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list.
Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc.
Maintains meal ticket box for sale of meal tickets.
Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input.
Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees.
Maintains confidentiality of all Facility and resident information at all times as observed by peers and management.
Competencies:
Must have ability to follow oral and written instructions.
Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations.
Microsoft Office Applications/Software
Ability to pass a background check and drug screening.
Requirements:
High School diploma or GED certification required OR one year certificate from college or technical school.
Previous experience in a receptionist, clerical, or similar role.
$13 hourly 33d ago
WSS - Hotel Front Desk (GSA) 2
Sandpiper Property Mgt
Front desk clerk job in Colonial Heights, VA
Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!
Your Challenge: Deliver Flawless FrontDesk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work four frontdesk shifts (Monday-Thursday) and provide two On-Call Overnight shifts (Monday and Tuesday nights). The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel's fraternization policy.
The On-Site Mandate and Shift Structure
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.
Primary Schedule: Typically works four "B" shifts (FrontDesk, Monday-Thursday).
On-Call Overnight: Responsible for on-call overnight shifts, typically Monday and Tuesday nights.
Your Essential Operational & Guest Duties
As the GSA 2, you are key to executing frontdesk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:
Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.
FrontDesk Administration: Coordinate frontdesk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently.
Quality & Safety: Inspect studios and public spaces daily according to the
Clean & Safe
brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures.
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to accommodate guests' needs.
Team Support and Additional Duties
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.
On-Call Overnight Specifics
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.
Communication: Will carry the hotel's cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
$25k-31k yearly est. Auto-Apply 60d+ ago
Front Desk
Grand Fitness Mgmt
Front desk clerk job in Mechanicsville, VA
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a FrontDesk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the FrontDesk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $13.00 Per Hour
$13 hourly 60d+ ago
Part-time Front Desk Associate
Dermatology Associates of Virginia 4.6
Front desk clerk job in Richmond, VA
Summary/Objective The FrontDesk Receptionist is the first point of contact with our patients. The Receptionist will be responsible for greeting and checking in and checking out of patients, answering incoming calls, assisting with scheduling of new appointments, answering patient concerns, handling money and processing credit cards, requisition of supplies, as well as additional clerical duties.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Greet patients in a pleasant and positive manner.
· Obtain new patient information to include HIPAA forms.
· Scan insurance card (s).
· Enter new patient information in computer system.
· Update information in the computer system for all established patients with appointments as they present to the frontdesk.
· Schedule follow up appointments. Maintain appointments in computer system.
· Answer phones and take messages for nurse staff and physicians.
· Check patients out and collect applicable fees (copays, account balances, etc.). Write receipts for all monies received.
· Print schedules for the following day.
· Advises “ordering receptionist” of office supply needs when low.
· Pull and/or prepare patient charts for upcoming appointments when needed.
· Maintain reception area in an orderly fashion.
· Performs other duties as requested by providers, administrator or supervisor.
· Knowledge of general collection procedures and techniques.
· Ability to establish priorities, work independently, and proceed with objectives without supervision.
· Ability to handle and resolve recurring problems.
· Basic understanding of how to use our computer system.
· Conscientiousness, patience and flexibility, honesty, and reliability as shown by references and work history.
· Must have excellent communication skills to deal with other employees and patients in a professional and positive manner.
Competencies
Flexibility
Communication Proficiency
Collaboration Skills
Patient Focus
Technical Capacity
Supervisory Responsibility This role has no supervisory responsibilities. Employee reports directly to FrontOffice Supervisor and Clinical Administrator.
Work Environment This job operates in a professional medical office environment within a clinical setting. It also utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demand s The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role.
The employee is frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
This position may require reaching above shoulder height or below the waist or lifting as required to file documents throughout the workday.
Perform tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, use of a computer and using general office equipment - fax machines, telephones, copiers and scanners.
Must have ability to communicate, through sight, hearing, and speach to perform assigned tasks and maintain proper job safetyconditions.
Demonstrate cognitive ability to :
Follow directions and routines
Work independently with appropriate judgment
Exhibit spatial awareness
Read words and numbers
Concentrate, memorize, and recall dentify logical connections and determine sequence of response
Position Type and Expected Hours of Work This is a part-time position. Days are Tuesday - Thursday, 7:30 a.m. to 5 p.m.
Travel No travel is expected for this position within first six months of employment. Travel is possible thereafter to fulfill any workforce shortages at the Practice's other clinical sites. Required Education and Experience
High school diploma or GED diploma.
Preferred Education and Experience
Previous medical receptionist experience preferred.
Additional Eligibility Qualifications None required for this position.
Work Authorization/Security Clearance Must be authorized to work in the United States of America. Must acknowledge and agree to comply with the Practice's policies including the drug and alcohol policies.
Other Duties Please note this job description is representative and not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer.
$25k-31k yearly est. Auto-Apply 4d ago
Spa Front Desk Attendant
Crescent Careers
Front desk clerk job in Williamsburg, VA
From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the globe. The Spa of Colonial Williamsburg is looking for an experienced individual to fill the position of FrontDesk Attendant and assist with all aspects of the day to day operation of the Fitness Center and provide classes to our guests.
Responsibilities of the Spa FrontDesk Attendant include, but are not limited to:
Greet guests with a warm welcome, presenting a professional, friendly demeanor.
Responsible for receiving incoming calls for appointments and scheduling them accordingly. Provide therapists with an accurate daily schedule throughout shift.
Within 2 days of arrival, call all expected guests to promote spa, salon and fitness center. Accommodate guest and member requests, answer questions and sell spa/salon services and retail and well as memberships.
Demonstrate a full knowledge of the spa's treatments and products used and sold. Assist guests with retail product selection. Promote and up sell all spa/salon services.
Handle guest complaints following established practices for guest problem resolution to ensure guest satisfaction.
Ability to provide advice to the guest in their selection of treatments to ensure a smooth and proper order of service.
Responsible for proper point of sale procedures and cash handling policies.
Process gift certificate requests including taking orders, preparing certificates, process payment and record sale.
Coordinate with housekeeping for adequate supply of robes, towels, spa guest amenities and assure the proper stocking of guest lockers.
Responsible for spa environment including background music, hospitality F&B in the relaxation lounge and members sitting area, lighting levels and water feature.
Ensure all guests and members sign in before entering the spa facility. Track all guests on daily wait list.
Complete all necessary check lists and supply re-order forms as needed.
REQUIRED SKILLS AND ABILITIES:
- High school diploma or equivalent required.
- A minimum of (2) two years of experience in a guest service capacity (preferably in-person in a hospitality setting).
- A minimum of (2) years of Administrative/organizational skill or vocational education
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Ability and desire to communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical and computer skills.
Here is what we offer to all of our associates:
* Competitive compensation
* Exceptional benefits plan for eligible associates & their family members.
* 401K matching program for eligible associates.
* Opportunity to grow with us, a top rated company on Glassdoor
* Discounts to any of our Crescent managed properties in North America for you & your family members
$21k-27k yearly est. 10d ago
Front Desk Attendant - Williamsburg Inn
Open To External and Internal Candidates
Front desk clerk job in Williamsburg, VA
Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible.
The FrontDesk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.
Maintains a high standard of service and hospitality at all times.
Trains new employees.
Performs other duties as required.
Requirements:
Must be available to work all shifts including days, nights, weekends, and holidays
Some frontdesk or guest relations experience preferred
High school diploma or G.E.D.
Full time position
Ability to handle cash handling duties
Flexibility to include availability on short notice
Excellent public contact and organizational skills
Effective oral and written communication skills
Demonstrate the ability to:
(1) Handle guest complaints with professionalism and tact.
(2) Work effectively under pressure
(3) Stand for extended periods
(4) Respond quickly and professionally to situations
(5) Manage paperwork efficiently
Williamsburg Inn
Iconic elegance and an exceptional culinary experience. Representing the height of luxury in Historic Williamsburg, the iconic Williamsburg Inn has been reimagined to bring you the best of the old world and the new. The only Forbes Travel Guide Five-Star rated resort in the Historic Triangle. Staying true to its impressive Regency style, culinary options have been elevated to suit today's evolved tastes. You'll also enjoy stunning views of our legendary Golden Horseshoe Golf Course while you enjoy our newly expanded outdoor spaces and redesigned signature-themed suites
.
Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.
Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse people who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.
Visitors may also indulge in food and drink at our many on-site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
$21k-27k yearly est. 12d ago
Front of House Receptionist
Rob Peetoom
Front desk clerk job in Williamsburg, VA
Rob Peetoom Williamsburg
Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim.
Who are we?
From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries.
We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan.
In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve.
What is the role?
As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you.
Key Responsibilities:
Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees.
Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority.
Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book.
Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries.
Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions.
Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco.
Team Leadership: Lead and guide salon assistants, fostering a supportive environment.
Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work.
Flexible Availability: Ability to work a flexible schedule, including weekends and nights.
Customer Service: Handle customer complaints with grace and professionalism.
Organizational Skills: Exhibit excellent organizational and communication skills.
Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system.
Work Hours: This role can be full-time or part-time, depending on your availability.
Compensation and Benefits:
Hourly Wage: $18 per hour.
Product Discounts: Enjoy exclusive discounts on our premium products.
Complimentary Services: Receive complimentary salon services as part of our employee appreciation program.
Professional Development: Opportunities for ongoing training and career growth within our expanding company.
Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting.
Flexible Schedule: Options for full-time or part-time work to suit your availability.
Sick Pay: Sick pay is covered.
Vacation Pay: Vacation pay is available for full-time employees.
How to Apply:
Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************.
Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
Apply now
$18 hourly Easy Apply 60d+ ago
Front Desk Receptionist - Williamsburg, VA
Rodgers and Rodgers Consulting
Front desk clerk job in Williamsburg, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our FrontDesk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 15-20 hours a week.
$26k-33k yearly est. 9d ago
Substitute - Clerical
Williamsburg James City School District 4.1
Front desk clerk job in Williamsburg, VA
FLSA Status: Exempt
Pay: Based on School Board Approved Salary Schedule
Provides substitute Administrative Assistant, Attendance, and Receptionist coverage for schools and Central Office.
How much does a front desk clerk earn in Richmond, VA?
The average front desk clerk in Richmond, VA earns between $19,000 and $29,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.
Average front desk clerk salary in Richmond, VA
$23,000
What are the biggest employers of Front Desk Clerks in Richmond, VA?
The biggest employers of Front Desk Clerks in Richmond, VA are: