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Front desk clerk jobs in Rochester, MN

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  • Front Desk Clerk

    Treasure Island Resort & Casino 4.1company rating

    Front desk clerk job in Northfield, MN

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations Provide information about the property and its amenities Monitor room availability and follow restrictions and booking policies and procedures Adhere to cash handling and financial transactions policies and procedures Use equipment properly and adhere to cost controls to reduce expense and waste Generate Property Management System reports and complete shift reconciliation Provide clerical support Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1+ years prior guest service experience Preferred Knowledge and Certification: 1-year switchboard and/or reservations experience 1-year cash handling experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent verbal and interpersonal communication skills Excellent problem solving skills Proven to accurately type Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel frequently Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume of direct public contact
    $16 hourly 4d ago
  • Office Assistant, Academy of Music

    University of Northwestern St. Paul 4.0company rating

    Front desk clerk job in Minnesota City, MN

    Title: Office Assistant, Academy of Music VP Area: Sr VP for Academic Affairs Department: College of Arts and Humanities $15 - $18/hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: The Office Assistant for the Academy of Music is a part-time position that supports daily operations, scheduling, and communication while working closely with the Director to manage priorities and deadlines. This role coordinates recital logistics, supervises student workers, and assists with marketing and event planning. Strong organizational and interpersonal skills are essential to support faculty, staff, and students in a fast-paced, multi-faceted environment. Key Responsibilities: * Administrative Coordination: Meet regularly with supervisor to prioritize tasks and deadlines; oversee office operations including mail distribution, supply management, and front-desk support (phone/walk-ins). * Recital and Event Support: Serve as recital coordinator for ensemble, general, and instructor performances; schedule and supervise student crews; manage event logistics including audio/video recording and archiving. * Scheduling and Communication: Assist with lesson scheduling by collecting instructor availability, reserving rooms, and coordinating with UNW Event Services for EMS reservations; maintain department Outlook calendar. * Marketing and Design Coordination: Coordinate social media content and graphic design needs with student employees; prepare printing specifications and liaise with printing centers. * Customer Service and Student Support: Provide high-level customer service to students, faculty, and staff; ensure smooth communication and support for daily academic and performance-related needs. * Perform other duties as requested or assigned. Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith. Qualifications: Required: * High school diploma or equivalent * Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Nice to have: * Bachelor's degree * Previous office experience * Previous supervisory experience Key Skills: * Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. * Confidentiality: Maintains discretion and handles sensitive information appropriately. * Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. * Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. * Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. * Flexibility: Willingness to work occasional evenings and weekends as needed. * Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies. Northwestern's Benefits Overview frame-loader#show Progress clinch:authenticated@document->frame-loader#reload" id="turbo_frame_page_block_af0c1e276cdf6efed88e9528a4a87515" src="/pages/5b841ca960ee0a8ddc4ec0f0a6c513ba/blocks/af0c1e276cdf6efed88e9528a4a87515?job_uid=f10ba066aaf3b2aaa413c6bbf952009f&postfix=1_1">
    $15-18 hourly 9d ago
  • Front Desk Clerk

    Treasure Island Casino 3.8company rating

    Front desk clerk job in Welch, MN

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES * Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations * Provide information about the property and its amenities * Monitor room availability and follow restrictions and booking policies and procedures * Adhere to cash handling and financial transactions policies and procedures * Use equipment properly and adhere to cost controls to reduce expense and waste * Generate Property Management System reports and complete shift reconciliation * Provide clerical support * Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: * 1+ years prior guest service experience Preferred Knowledge and Certification: * 1-year switchboard and/or reservations experience * 1-year cash handling experience Required Skills: * Accurate and detail-oriented * Highly organized and ability to adapt quickly to changing priorities * Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows * Excellent verbal and interpersonal communication skills * Excellent problem solving skills * Proven to accurately type Required Abilities: * Ability to follow established dress code policies and practice good personal hygiene * Ability to interact with guests, coworkers and management in a professional and courteous manner * Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues * Ability to speak in a clear, concise and pleasant voice * Ability to answer a multi-line phone system in a professional and courteous manner * Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS * Must be able to sit for long periods of time with occasional amounts of walking and standing * Must have a good sense of balance, and be able to bend and kneel frequently * Must be able to reach and twist routinely * Must be able to push, pull and grasp objects routinely * Must have the ability to independently lift up to 5 pounds occasionally * Must be able to perform repetitive hand and wrist motions * Must have good eye hand coordination WORKING ENVIRONMENT * Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke * Must be willing to work a flexible schedule including all shifts, weekends and holidays * Extensive computer use * Occasionally must deal with angry or hostile individuals * High volume of direct public contact
    $16 hourly 19d ago
  • Front Desk Agent

    Kahler Hotels LLC

    Front desk clerk job in Rochester, MN

    Marriott Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success. We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out. Responsibilities Greet and welcome guests upon arrival and departure Check guests in and out efficiently and accurately Manage reservations via phone, email, and in-person Handle guest inquiries, requests, and complaints promptly and professionally Process payments and manage the cash drawer Provide information about the hotel, available rooms, rates, and amenities Coordinate with housekeeping and maintenance staff to ensure guest satisfaction Maintain a neat and organized front desk area Adhere to all hotel policies, procedures, and safety guidelines Qualifications High school diploma or equivalent Previous experience in a customer service role, preferably in the hospitality industry Proficiency with hotel management software (e.g., OPERA, Protel) is a plus Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work a flexible schedule, including nights, weekends, and holidays Professional appearance and demeanor Ability to stand for extended periods Benefits: Competitive pay Health, dental, and vision insurance Paid time off Opportunities for career advancement and professional development Compensation Range: The compensation for this position is $16.00/hour to $17.00/hour based on qualifications and experience. What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants
    $16-17 hourly Auto-Apply 12d ago
  • Front Desk Attendant

    Triple Shift Entertainment LLC

    Front desk clerk job in Rochester, MN

    At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Pay Range: $11.20- $14/hour Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks. 401k Information:You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.Benefits:Please copy and paste the links below into your browser to view information on benefits offered to eligible employees-Employee Premiums link - Employee Premiums Benefits Guide 2025 link - Benefits Guide 2025
    $11.2-14 hourly 12d ago
  • Front Desk Associate

    Staybridge/Even Rochester

    Front desk clerk job in Rochester, MN

    Job Description Do you enjoy connecting with people and creating a warm, welcoming environment? Staybridge Suites/EVEN Hotel - Mayo Clinic Area in Rochester, MN is looking for a Part-Time Front Desk Associate to join our friendly and dedicated team! This position works evenings and weekends (3:00 PM - 11:00 PM), averaging 15-25 hours per week. Why You'll Love Working Here Pay: $16-17 per hour Complimentary coffee during your shift Supportive, team-oriented culture where you're valued and appreciated Opportunities to grow within a respected hotel brand What We're Looking For We're seeking someone who: Has a friendly, professional, and positive attitude Is a good problem solver Enjoys working with people and delivering excellent service Is reliable, organized, and self-motivated Can stand for the majority of an 8-hour shift Holds a valid driver's license with a clean driving record Is comfortable handling guest check-ins/outs, answering phones, and managing reservations Has prior customer service or hotel experience OPERA experience required Benefits & Perks We take care of our team with: Health, dental, and vision insurance options Paid vacation time 401(k) with up to 4% company match Flexible scheduling and a welcoming, family-style workplace Your Role As a Front Desk Associate, you'll be the welcoming face of Staybridge Suites/EVEN Hotel during your shift. You'll assist guests with check-ins and check-outs, handle phone calls and reservations, and share helpful information about local dining and attractions. Your warmth and professionalism ensure every guest feels at home from the moment they arrive. About Staybridge Suites/EVEN Hotel - Mayo Clinic Area Conveniently located across from St. Mary's Hospital, Staybridge Suites offers guests an inviting home-away-from-home experience with spacious suites, upscale comfort, and genuine hospitality. Our team is known for being upbeat, caring, and committed to exceptional service - and we're excited to welcome someone who shares those values. Ready to Join Our Team? If you're dependable, friendly, and ready to make guests feel welcome, we'd love to meet you! Apply today to join our Staybridge Suites/EVEN Hotel family and start your journey with a brand that takes hospitality to heart. Job Posted by ApplicantPro
    $16-17 hourly 21d ago
  • Rochester Front Desk Receptionist

    MnTC

    Front desk clerk job in Rochester, MN

    Play an administrative role in being the first impression at our Rochester location! Be the backbone of hope and healing. At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you're working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards. Summary: Greet visitors and receive callers in a professional and courteous manner. Essential duties and responsibilities: Open and close the front desk, Monday-Friday. Answer and direct all incoming calls/voicemails during business hours. Greet visitors in a courteous and professional manner. Log visitors in and out; then notify appropriate party of the visitors arrival through the proper communication channel. Distribute incoming mail received each day. Provide data entry, document preparation, filing, and copying support to staff members upon approval of the Admissions Director. Maintain updated documents in the reception area, and ensure reception area is neat and orderly. Ensure any paperwork containing client identifying information is kept in a secure location and filed or distributed to the appropriate party in a timely manner. Inventory office supplies and notify supervisor when getting low. Assemble intake binder/folders for short term men. Distribute donations as they come in. Other duties as assigned by supervisor or senior management. Personnel Supervised: None. Minimum Qualifications: To perform the job successfully, an individual should demonstrate the following competencies: 21 years of age. Strong ability to relate to people with life-controlling problems. Excellent word processing skills. Excellent written and verbal skills. Very well organized. Maintain professional standards of conduct and appearance with co-workers and the public. Ability to manage multiple concurrent tasks with competing deadlines in stressful environments. Ability to remain on task and follow through projects to their completion. One year freedom from chemical use problems Exhibit strong commitment to the organization and dedicated to the restoration of hurting adults and troubled teens. Possession of a valid driver's license and a clean driving record that will be accepted by this organization's vehicle insurance carrier. Ability to successfully complete background check process. Target Compensation (Negotiable based on qualifications): $17.50 to $19.50 per hour Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan. We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws. Reasonable accommodation can be provided upon request.
    $17.5-19.5 hourly 8d ago
  • Front Desk & Member Support Associate

    Orangetheory Fitness 4.4company rating

    Front desk clerk job in Rochester, MN

    Benefits: * Employee discounts * Flexible schedule * Training & development Love Fitness? Love People? You Might Love Working Here. We're on a mission to inspire healthier lives-and we're looking for passionate, energetic people to join our front desk team at Orangetheory Fitness. If you light up when talking about workouts, love helping others feel welcome, and believe fitness should be fun, this could be the perfect fit. What You'll Do: * Greet members and guests with a big smile and genuine energy * Introduce new visitors to the Orangetheory experience * Answer phones, reply to emails, and help members with questions * Work with coaches to guide first-timers through their intro workout * Sell memberships (you'll be trained-we've got your back) * Help keep the studio clean, organized, and ready for action What We're Looking For: * Outgoing and upbeat-comfortable talking to anyone * Passionate about fitness, health, and community * A team player who's ready to jump in and help out * Strong communicator-whether in person, by phone, or in writing * Able to work 30+ hours a week and handle busy shifts with a smile Compensation: Starting at $14.25/hour + commission. Pay based on experience. Free membership. We're not just a gym-we're a supportive, motivating community. If you're excited to help others improve their lives and want to grow with a fast-moving fitness brand, we'd love to meet you.
    $14.3 hourly 33d ago
  • Order Entry Technician

    Actalent

    Front desk clerk job in Owatonna, MN

    The Pharmacy Technician - Data Tech is responsible for receiving and processing prescription drug orders accurately and efficiently while maintaining compliance with all pharmacy regulations. Responsibilities * Communicate effectively with team members and clients. * Adhere to all pharmacy policies and procedures. * Demonstrate proficiency in required software and exhibit excellent computer skills. * Show strong time management and organizational skills. * Resolve customer service and data entry issues independently and collaboratively. * Receive new prescriptions electronically or over the phone from facilities. * Follow the data entry process from patient information gathering to prescription fulfillment. * Accept prescription refill authorizations via phone or fax from prescribers. * Accurately process prescriptions electronically. Essential Skills * High School graduate or equivalent. * Registered with the Minnesota Board of Pharmacy. * Excellent computer operating skills. * Basic math skills. Additional Skills & Qualifications * Experience in long-term care pharmacy. * Familiarity with LTC pharmacy software systems. Job Type & Location This is a Contract to Hire position based out of Owatonna, MN. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Owatonna,MN. Application Deadline This position is anticipated to close on Dec 18, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $23-25 hourly 8d ago
  • Front Desk Agent

    SAI Hospitality LLC

    Front desk clerk job in Owatonna, MN

    Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $31k-38k yearly est. 22d ago
  • Front Desk Receptionist

    America's Best 3.9company rating

    Front desk clerk job in Rochester, MN

    America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com (************************************** . At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed! Must be available to work Monday through Saturday, 8:30 a.m. to 5:30 p.m. What would you do? - The Specifics + Ensures high quality customer service while following all safety protocols. + Ensures a smooth flow of customers through the store. + Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. + Processes and understands managed care plans while obtaining document information from the insurance company as needed. + Provides customers basic and accurate information. + Schedules and confirms appointments, follow-up visits and classes. + Files all patient records daily and pulls patient files for the next day's appointments. + Checks order status and notifies customers when orders are in or of any delays. + Keeps reception area tidy and presentable with all necessary materials. + Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. + Participates in regularly scheduled mandatory communication meetings. Are you the right fit? - The Suitable Talent + Experience as a Receptionist, Front Office Representative or similar role preferred but not required. + 0-2 years related experience or training preferred. + Experience handling multiple phone lines preferred. + Strong customer service skills required + Strong organizational skills required Education: High School Diploma or equivalent. Taking care of our people We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. Please see our website ********************** to learn more. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics. Salary Range: $12.50 - $16.02 per hour
    $12.5-16 hourly 2d ago
  • Front Desk Receptionist

    National Vision 4.1company rating

    Front desk clerk job in Rochester, MN

    What would you do? - The Specifics * Ensures high quality customer service while following all safety protocols. * Ensures a smooth flow of customers through the store. * Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. * Processes and understands managed care plans while obtaining document information from the insurance company as needed. * Provides customers basic and accurate information. * Schedules and confirms appointments, follow-up visits and classes. * Files all patient records daily and pulls patient files for the next day's appointments. * Checks order status and notifies customers when orders are in or of any delays. * Keeps reception area tidy and presentable with all necessary materials. * Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. * Participates in regularly scheduled mandatory communication meetings.
    $32k-39k yearly est. 3d ago
  • Health Unit Coordinator (HUC) - Long-Term Stay

    Dev 4.2company rating

    Front desk clerk job in Rochester, MN

    Company DescriptionJobs for Humanity is partnering with Mayo Clinic to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Mayo Clinic Job DescriptionWhy Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed. Responsibilities Domitilla 5D (Do5D) is a 19 bed Long-Term Stay Unit (LSU) for stable to discharge patients awaiting transitional care needs in the community. The LSU employs an innovative staffing model including RNs, LPNs, PCAs, Nurse Technicians (NTs), and HUCs. The LSU allows staff to establish patient relationships and collaborate with the multidisciplinary team members in the dismissal planning process. The model of care includes reduced assessment frequency and has a focus on patient autonomy, recovery, and readiness for discharge. This unique and innovative unit offers individual and group care interventions to increase opportunities for socialization and patient engagement. The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. Qualifications High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. Additional Qualifications: Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Internal applicants should attach their three most recent performance appraisals. License or Certification: Maintains certifications/licensure per work unit requirements. Exemption Status Nonexempt Compensation Detail $20.64 - $29.12 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Sunday - Saturday; Day/Evening, 8-hour shifts Weekend Schedule Every other weekend International Assignment Yes Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Affirmative Action and Equal Opportunity Employer As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available. Recruiter Angela Roberts
    $20.6-29.1 hourly 60d+ ago
  • Receptionist

    Hiawatha Valley Mental Health Center 2.9company rating

    Front desk clerk job in Winona, MN

    ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be . NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid driver's license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $25k-31k yearly est. 7d ago
  • Office Assistant/Receptionist

    Shoptikal, LLC

    Front desk clerk job in Rochester, MN

    Office Assistant Pay rate is $16.00 to $22.40 per hour Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision. Taking Care of our teams who take Care of our Patients Competitive Wages & Sales Incentives Immediate Advancement opportunities Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability Voluntary/Cafeteria Offerings Employee Assistance Program On the Job Training & Certification Teammate Recognition Program DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE • Greet patients and customers • Answer the telephone in a professional manner • Book appointments accurately • Other duties as assigned OPERATIONAL STANDARDS • Confirm appointments • Process transactions in the optical billing and point of sale systems • Process medical billing information • Organize and file patient and customer records MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High School Diploma or equivalent • Previous experience in an office is preferred • Basic computer skills • Able to handle multiple customer interactions/phone calls at a time • Excellent organizational skills • Able to work cross-functionally with excellent attention to detail and follow through • Solid interpersonal relationship skills ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to read and write at a high school graduate level • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Ability to lift 10 to 20 pounds • Ability to see (Near, Distance, Color, and Depth Perception) • Manual and finger dexterity, as well as hand/arm steadiness • Ability to grip and hold items • Good eye and hand coordination • Able to operate a cash register, various optical equipment and tools • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $16-22.4 hourly Auto-Apply 50d ago
  • Part-time Front Desk/Tenant Assistant, All Shifts- Gage East

    Center City Housing 3.0company rating

    Front desk clerk job in Rochester, MN

    Requirements This position requires a person who has interpersonal skills necessary to tactfully and professionally deal with tenants and the general public. Applicants must hold a high school diploma/GED equivalent and be able to pass and maintain Minnesota Background Study clearance, and one-year relevant experience preferred. Center City Housing is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, sexual orientation/identity/expression, marital status or familial status. Salary Description $15.00 - $16.00 per hour
    $15-16 hourly 60d+ ago
  • Health Unit Coordinator

    Winona Health 4.1company rating

    Front desk clerk job in Winona, MN

    Lake Winona Manor .60 FTE, 48 hours Bi-weekly 12 Hour shifts, primary 7am-7pm, 8am-4:30pm on assigned Saturdays Weekends: Every 4th Holidays: Occasionally The Health Unit Coordinator (HUC) is responsible for processing provider orders, scheduling appointments, maintaining resident records, providing general clerical duties for Lake Winona Manor, and assisting professional nursing personnel in the coordination care. Interacts frequently with providers, vendors and support staff to ensure seamless resident care. The Health unit coordinator is integral in setting up and keeping maintenance of electronic medical records. Essential Duties & Responsibilities: Accurately and efficiently processes provider orders and entry into the electronic medical record. Communicates high-priority orders and/or situations to the licensed nurses in a timely manner. Supports and facilitates the scheduling, forms, and clinical notes with Physicians and associate-level providers on a continuous manner. Interacts frequently with providers and the interdisciplinary team to ensure accuracy of resident orders and information. Coordinates appointments, transportation and transfer of necessary health records with other departments and/or facilities. Acts as a first contact for residents, families, and visitors on the unit. Displays professional and courteous treatment during all interactions. Coordinates resident/visitor flow into the unit assuring resident privacy and confidentiality. Maintains an orderly environment in the nursing station using lean principles and supplies the desk areas with the necessary supplies. Is constantly vigilant to the safety needs of the resident, taking precautions as warranted and communicating concerns to the Licensed Nurse in a timely manner. Participates in and supports continuous improvement initiatives. Assists with unit needs as directed by nursing personnel. Supports the Physicians and associate-level providers continuously. Demonstrates safe and effective resident care support. Completes all mandatory training as required by Winona Health. Verbalizes role in various public address codes. Demonstrates exceptional communication skills in both clinical processes and daily unit interactions. Skills and Experience: Required: Completion of Medical Secretary or HUC or LPN program Preferred: Experience as Medical Secretary or HUC Microsoft Word, Excel, Outlook and Electronic Medical Records Physical Demands: Light Work Work activities that require lifting up to 20lb rarely, 15# occasionally, and 10# frequently. Push/pull 20# of frequent basis and 40# on rare basis. Light work generally exceeds the physical demand requirements for those for sedentary work. The work activities may include working in bending or stooping positions on an occasional basis and/or rarely squatting or kneeling Physical Requirements: May lift and carry supplies that weigh between 10-15lb and max of 20lb May push/pull carts on frequent basis with force of 20lb (included are laundry carts, office supply carts (Rubbermaid carts=12-15lb), vacuum cleaner, meal carts) May occasionally push/pull patients/residents in wheelchair for short distance of less than 25 feet. May assume reaching ranges frequently between vertical heights of 20-36” in either sitting or standing position to complete work activities. Reaching to retrieve items from storage may require occasional reaching at vertical heights of 18-20” and 40-72”. May assume frequent reaching to the front and side and occasional reaching above shoulder height while working in either sitting or standing positions. May require light to moderate grip or pinch force to complete work activities. Work Environment: This is a fast-paced environment with multi-tasking, prioritizing and frequent interruptions. Continuous interpersonal communication is required with staff, volunteers and the general public. Required Work Schedule: Generally 12 hour shifts from 7am-7pm on weekdays. Rotation of every 4th Saturday 8-4:30pm. Hours may vary according to the staffing needs of the department. May be required to work some weekday holidays. No major holidays. Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $33k-38k yearly est. 60d+ ago
  • Front Desk & Member Support Associate

    Orangetheory 4.4company rating

    Front desk clerk job in Rochester, MN

    Benefits: Employee discounts Flexible schedule Training & development Love Fitness? Love People? You Might Love Working Here. We're on a mission to inspire healthier lives-and we're looking for passionate, energetic people to join our front desk team at Orangetheory Fitness. If you light up when talking about workouts, love helping others feel welcome, and believe fitness should be fun, this could be the perfect fit. What You'll Do: Greet members and guests with a big smile and genuine energy Introduce new visitors to the Orangetheory experience Answer phones, reply to emails, and help members with questions Work with coaches to guide first-timers through their intro workout Sell memberships (you'll be trained-we've got your back) Help keep the studio clean, organized, and ready for action What We're Looking For: Outgoing and upbeat-comfortable talking to anyone Passionate about fitness, health, and community A team player who's ready to jump in and help out Strong communicator-whether in person, by phone, or in writing Able to work 30+ hours a week and handle busy shifts with a smile Compensation: Starting at $14.25/hour + commission. Pay based on experience. Free membership. We're not just a gym-we're a supportive, motivating community. If you're excited to help others improve their lives and want to grow with a fast-moving fitness brand, we'd love to meet you. Compensation: $14.25 per hour Jobs That Make a Real Difference About Us Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours. Our Philosophy For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE. Diversity, Equity and Inclusion Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory. Acknowledgement * I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please **************************************************
    $14.3 hourly Auto-Apply 60d+ ago
  • Order Entry Technician

    Actalent

    Front desk clerk job in Owatonna, MN

    The Pharmacy Technician - Data Tech is responsible for receiving and processing prescription drug orders accurately and efficiently while maintaining compliance with all pharmacy regulations. Responsibilities * Communicate effectively with team members and clients. * Adhere to all pharmacy policies and procedures. * Demonstrate proficiency in required software and exhibit excellent computer skills. * Show strong time management and organizational skills. * Resolve customer service and data entry issues independently and collaboratively. * Receive new prescriptions electronically or over the phone from facilities. * Follow the data entry process from patient information gathering to prescription fulfillment. * Accept prescription refill authorizations via phone or fax from prescribers. * Accurately process prescriptions electronically. Essential Skills * High School graduate or equivalent. * Registered with the Minnesota Board of Pharmacy. * Excellent computer operating skills. * Basic math skills. Additional Skills & Qualifications * Experience in long-term care pharmacy. * Familiarity with LTC pharmacy software systems. Job Type & Location This is a Contract to Hire position based out of Owatonna, MN. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Owatonna,MN. Application Deadline This position is anticipated to close on Dec 15, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $23-25 hourly 10d ago
  • Front Desk Receptionist

    National Vision Administrators 4.1company rating

    Front desk clerk job in Rochester, MN

    America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com . At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we're closed! Must be available to work Monday through Saturday, 8:30 a.m. to 5:30 p.m. Job Description What would you do? - The Specifics Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understands managed care plans while obtaining document information from the insurance company as needed. Provides customers basic and accurate information. Schedules and confirms appointments, follow-up visits and classes. Files all patient records daily and pulls patient files for the next day's appointments. Checks order status and notifies customers when orders are in or of any delays. Keeps reception area tidy and presentable with all necessary materials. Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? - The Suitable Talent Experience as a Receptionist, Front Office Representative or similar role preferred but not required. 0-2 years related experience or training preferred. Experience handling multiple phone lines preferred. Strong customer service skills required Strong organizational skills required Education : High School Diploma or equivalent. Additional Information Taking care of our people We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. Please see our website ********************** to learn more. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
    $32k-39k yearly est. 19h ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Rochester, MN?

The average front desk clerk in Rochester, MN earns between $21,000 and $32,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Rochester, MN

$26,000
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