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Front desk clerk jobs in Roseville, CA

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  • Front Desk Associate

    Bernard Nickels & Associates

    Front desk clerk job in Sacramento, CA

    Job Title: Front Desk Associate Type: Temp Pay Rate: $25.00/hour Oversee the daily tasks and responsibilities of the office arrival area/desk. Serve as the first point of contact for guests and visitors. Exude professional and welcoming demeanor, process requests quickly and effectively, and clearly understand and execute security measures as needed. Creates an overall experience for customers and guests that is positive and supportive. Key Relationships Local office client services and operations leadership, hospitality/facilities supervisor, and team members. Assist client service staff in resolving hospitality-related issues and questions. Collaborate with team to ensure consistent delivery of office services in accordance with team standards. Qualifications Minimum 2 years of relevant experience in a corporate office environment or related experience in hospitality and/or workplace services delivery desired. Prior experience in reception or office services related background preferred. Service-oriented demeanor. Positive, professional attitude and presence with the ability to provide excellent customer service and interact with many levels both inside and outside of the organization. Ability to maintain poise and professionalism in a fast-paced environment. Flexibility to work different schedules and in conjunction with team members' schedules and the ability to work overtime when needed. Excellent verbal and written communication skills. Ability to work independently and in a team environment. Familiarity with Microsoft Office software, particularly Word, Outlook, and Excel. Performs other duties, tasks, and special projects as required or as assigned by the management team. Responsibilities Professionally greet and direct all visitors and serve as a point of contact. Promptly and professionally answer and manage all incoming calls and relay messages. Maintain the arrival area and assist in supporting areas around the lobby as needed Use necessary applications and systems such as Service Desk to track internal workflow. Coordinate guest lists for security and maintain knowledge and other guest document protocols. Adept at using all features of telephone system and voice mail. Ensure coverage for the arrival area/desk and work closely with backups on a continued high level of support. Work on special projects and other duties as needed or directed. Team with other team members so that a professional level of client service is maintained, executed, and seamless. Collaborate with hospitality/facilities supervisor to identify and resolve client service challenges. Assist clients in reservation support for meeting rooms and workspaces. Provide check-in, check out, and reservation support and troubleshooting to local staff and guests. Generate daily system reports required to effectively manage programs. Comply with requirements for meeting set-up and last-minute modifications and execute them in a professional manner. Accepts catering deliveries and reconciles orders against delivery; assists with set-up. Prepares meeting spaces by configuring rooms according to customer's request; providing meeting support supplies; assisting with audio-visual equipment set-up; accepting catering deliveries, etc. Tears-down meeting space by ensuring clean-up of food and supplies; cleaning whiteboards, collecting materials left behind and disposing or storing as appropriate, etc. Prepares and maintains the physical space, teaming rooms, and conference rooms. Restocks supplies and ensures the space is neat, organized, and ready for use (either daily or as turnover occurs). Collaborates with the facilities team to report lighting, carpet, wall, etc. repairs. Identify, prioritize, and resolve issues in a proactive manner. Ability to lift 50 pounds
    $25 hourly 1d ago
  • Front Desk Clerk - Bilingual (Russian, Spanish, Farsi, Dari) Speakers Preferred

    Elica Health Centers 4.2company rating

    Front desk clerk job in Sacramento, CA

    Job DescriptionDescription: Join Elica's mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. WHAT YOU'LL DO: The Front Desk Clerk will register patients, collects fees, enter registration, intake and verify data in the electronic health record system; Greet and serve all who come into the clinic and provide excellent customer service at all times. The Front Desk Clerk will also assists Providers in non-medical tasks. BENEFITS: Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one! Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family. Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind. Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs. Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage. Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance. Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles. This is more than just a benefits package-it's a commitment to your health, well-being, and professional success! Learn more about Elica's services and mission at our website or check us out on Facebook. Compensation - Dependent Upon Experience $21.00 - $27.00 an hour Requirements: WHAT ARE WE LOOKING FOR? The successful candidate will be willing and able to: Provides excellent customer service reflecting Elica's value of respect, integrity, collaboration and service Schedules appointments and manages patients' appointments according to the Providers schedule Checks voicemail, answers external and internal phone calls; resolves questions as appropriate; transfers calls to the appropriate department & staff as needed Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into EPIC Enters every patient's data into EPIC; Performs other clerical tasks as needed Chart preparation to ensure all patients chart include full registration, insurance card, demographics and forms updated accordingly If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient's eligibility Completes assigned tasks in personal in-box and workflow dashboard in-box Collects payment from patients at time of registration as well as additional payments needed after the visit. Reconciles transactions for cash each time cash is used for payment Demonstrates knowledge of Special programs including Every Woman Counts, Elica's Sliding Fee Discount program, Vaccines for Children, Children's Health and Disability Program and other special programs so as to appropriately support each patient's enrollment The successful candidate has: High School Diploma or Equivalent Current BLS Certification required Knowledge of modern office equipment Knowledge of basic medical clinic care and procedures a plus HIPAA knowledge is a must Bilinguals Russians/Spanish/Farsi/Dari/Slavic are highly preferred Essential Skills/Abilities: Demonstrated exceptional customer service skills Ability to maintain records and files Ability to operate personal computer Ability to exert physical effort maintaining and distributing files Ability to abide by standards of professional ethics and maintain confidentiality Additional Requirements Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours. If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen. Physical Requirements and Work Environment The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
    $21-27 hourly 7d ago
  • Entry Technician (Roseville, CA)

    FCC Environmental Services 4.4company rating

    Front desk clerk job in Roseville, CA

    Start your career with FCC and become part of our global team of passionate waste industry professionals. Under the direct supervision of the Plant Maintenance Manager, the Plant Mechanic is responsible for the complete Plant preventative maintenance and scheduled repairs of the fixed equipment supported in the Material Recovery Facility and C&D (Construction and Demolition) Waste Facility Primary Duties and Responsibilities: Diagnose or troubleshoot mechanical problems using charts, technical manuals and expertise. Performs repairs and maintenance on recycling equipment and C&D equipment to maximize safe and productive operations. Replaces conveyor belts, electrical motors, hydraulic cylinders and other mechanical parts. Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt. Use hand tools, power tools and electrical tools. Fabricates repair parts by using machine shop instrumentation and equipment. Able to cut with torch and weld. May repair and install plumbing, electrical and HVAC systems. Follows all safety policies and procedures. Able to work on heights using Aerial Working Platform (boom lift, scissor lifts etc.) Performs other job-related duties as assigned or apparent. Job Qualifications Education: High school diploma or G.E.D. Experience and Competencies: At least 2 years of industrial experience, training, or a combination Basic Knowledge on hydraulic and pneumatic system PLC troubleshooting and problem-solving ability with practical, mechanical and electrical aptitude. Prior experience in a manufacturing environment. Prior experience working with conveyors. Valid driver's license. Mechanical or trade school certificate. Must be willing to work any shift & some weekends Pay:$27.00 - $32.00 Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short-Term & Long-Term Disability Training & Development FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment. FCC Environmental Services, LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
    $27-32 hourly Auto-Apply 6d ago
  • Front Desk - Member Service

    Nfw LLC

    Front desk clerk job in Carmichael, CA

    Member Service Representative - Member Service Representative Reporting To: Front Desk Lead - General Manager Core Values: Personnel - People are our business, without our Team we would not be able to accomplish our goals. Development - We are committed to the growth, and development of our Team, both at work and at home, we want you to be the absolute best version of yourself. Competitiveness - We want to WIN! We want people driven to compete not only amongst others, but against themselves; it is having the GRIT to push yourself harder than you ever have before. Execution - Setting a goal and exceeding it. Having a plan to achieve our goals, and through strategic planning, being able to make an adjustment when we are faced with unexpected challenges and finding a way to come out on top. Our Culture - Constantly striving to be “Perpetually Triumphant,” always up for the challenge, because we are ready to take everything head on. Listening to our Coaches, trying new things, taking the feedback given and making something positive happen. We Can….. We Will….. Be….. “Perpetually Triumphant!” John LaRosa II Owner Operator : The Member Service Representative is a key position within the club. The front desk is where our guests and members receive their first impressions of the club as they enter. The Member Service Representative (MSR) is required to greet guests and members with warmth and enthusiasm by smiling and welcoming each person into our location. The Member Service Representative (MSR) is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility. In addition to assisting our guest and members with questions and providing excellent customer service, our FDA helps maintain a high level of cleanliness within the club by conducting regular walk throughs. The Member Service Representative (MSR) assists in day to day operations that include, but is not limited to, setting up monthly billing, handling billing issues, educating members on club services and supplements, and many other operational duties. This job entails a wide scope of duties and offers room for career growth within the company. This entry level position will provide the education and development needed to thoroughly understand the meaning behind being, “Perpetually Triumphant!” Requirements: High School Diploma Current CPR Minimum of one year of customer service employment Current Food Handler Card - location depending Tanning Certification - location depending OLCC permit - location depending Additional Competencies Needed: Positive attitude Competitive mindset Retail sales experience preferred Strong Work Ethics and Integrity Strong Team Oriented Skills Strong Communication Skills Strong Multi-Tasking Skills Proficient reading and writing skills Expectations: Greet all members & guests with a smile and wish them well as they exit the club. Check in all members and guests in accordance with company procedures. Answer phones in accordance with the Elements expectations. Track telephone and walk in inquiries. Communicate events and schedules with members. Know club facility, services, amenities, programs and schedules. Facilitate all member requests in accordance with our agreement policies or forward to a manager. Follow uniform policy, in order to maintain a professional appearance. Follow all Point of Sale procedures. Facilitate payment of member services in accordance with company procedures. Maintain a clean and organized work area; as well as regular walk throughs of locker rooms and weight floor (for cleanliness and clutter). Assist in all projects/expectations as delegated by club management. Complete guest tours focusing on helping our members reach their potential, by not just purchasing a basic membership, but by focusing on real results, and accountability with our Peak Plus Results Membership and our Personal Training Department success stories. Meet Kick-off - Orientation scheduling goals. Meet club sales goals. Get members involved in personal training. Schedule personal training sessions. Follow all policies and procedures in Employee Handbook. Above description may be subject to change or alteration at any time. By signing the below, I am stating I understand the above and what is required of me to fulfill my duties as a Member Service Representative (MSR) . PNWCV LLC., also reserves the right to modify this at any time. As a Team Member, you may also be asked/required to take on tasks outside of this job description. Print Name: _________________________________________________ Date: _________________ Signature: ___________________________________________________ Date: _________________ Elements Health Clubs schedule team members based on individual club needs. Shifts range between club opening and closing hours. Member Service team members cannot be guaranteed hours or shifts due to each club's ever changing needs due to time of year, each team member's specific skill set and performance, club budgets and direct report directives.
    $36k-48k yearly est. Auto-Apply 60d+ ago
  • Front Desk Lead

    Sitio de Experiencia de Candidatos

    Front desk clerk job in Auburn, CA

    Additional Information: This hotel is owned and operated by an independent franchisee, Hill Top Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary: The Front Desk Lead will assist with the daily operations of the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. Furthermore, the Front Desk Lead will assist with the supervision of front desk associates and night auditors and the daily, weekly, and monthly completion of front office tasks. Supervisory Responsibilities: • Coach and mentor front desk associates and night auditors to enhance their performance, providing guidance on service standards and operational procedures • Monitor and ensure the completion of front desk tasks, providing support and feedback to team members to maintain high standards of service delivery Duties/Responsibilities: • Oversee front desk operations to ensure efficient, accurate, and professional check-in and checkout processes, minimizing wait times and maximizing guest satisfaction • Greet and engage guests with warmth, professionalism, and personalized attention, creating a memorable and welcoming experience • Act as the primary point of contact for guest inquiries, directing them to appropriate hotel staff for specialized services, while proactively addressing guest needs • Handle complex guest requests with diplomacy, empathy, and a solutions-oriented approach to ensure positive resolutions and guest loyalty • Ensure accurate and timely delivery of final bills, maintaining meticulous attention to detail in billing processes and financial transactions • Maintain a clean, organized, and visually appealing lobby and shared areas, upholding the hotel's upscale brand standards • Stay informed about current hotel policies, room rates, promotions, packages, community events, providing guests with accurate and engaging information to enhance their experience • Develop and maintain comprehensive knowledge of the local area, including attractions, dining, and entertainment to offer tailored recommendations and directions • Lead and coordinate front office projects, such as implementing new procedures or improving guest service initiatives, ensuring successful execution and alignment with company goals • Collaborate with other departments to ensure seamless coordination of guest services and operational efficiency • Monitor and verify the completion of daily, weekly, and monthly front office tasks, ensuring adherence to established protocols and quality standards • Perform other duties as requested by management Required Skills/Abilities: • Excellent verbal and written communication skills, with the ability to convey information clearly and professionally in high-pressure situations • Excellent interpersonal and customer service skills, with a proven ability to manage challenging or difficult guests or situations with composure, empathy, and professionalism • Strong organizational and multitasking abilities, with a keen eye for detail and commitment to operational excellence • Analytical mindset with the ability to interpret data and contribute to continuous process improvements • Proficiency with FOSSE or similar hotel management software • Proficient with Microsoft Office Suite or related software Education and Experience: • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred; high school diploma or equivalent required • Minimum of two years experience in hotel front office operations • Experience leading projects or coaching peers in a hospitality setting is strongly preferred Physical Requirements: • Ability to stand for extended periods at the front desk and transition to seated work as needed • Must be able to lift up to 20 pounds on occasion • Flexibility to work varied shifts, including evenings, weekends, and holidays to meet the demands of a 24/7 hotel operation. The hourly pay range for this position is $21.00 to $24.00. This company is an equal opportunity employer. frnch1
    $21-24 hourly Auto-Apply 36d ago
  • Front Desk Associate

    Nvision Centers

    Front desk clerk job in Sacramento, CA

    NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice . This position is primarily responsible for acting as the first point of contact for all patients in a high traffic medical office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments. The position will be responsible for coordinating patient files and ensuring that proper documentation is in each file. They will be an intricate part of the flow of the center and responsible for making sure that each patient is seen in a timely manner by performing the following duties. Responsibilities Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments. Coordinates patient files and ensures that proper documentation is in each file. Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process. Obtains authorizations for any medical patients. Scans and enters insurance cards and ensures accuracy of information. Audits invoices against purchase orders, researches discrepancies, and approves for payment. Investigates problems with obtaining payment for bills. Makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues. Prepares charts for next day's appointments. Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations. Handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications. Qualifications 2+ years Ophthalmology experience or healthcare experience preferred High School Diploma or equivalent Desire to provide an exceptional patient experience Min USD $19.00/Hr. Max USD $23.00/Hr.
    $19-23 hourly Auto-Apply 60d+ ago
  • Host / Front Desk

    Daveandbusters

    Front desk clerk job in Folsom, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 16.5 - 18 We are an equal opportunity employer and participate in E-Verify in states where required.
    $32k-40k yearly est. Auto-Apply 60d+ ago
  • Part-Time Front Desk Associate

    Firstservice Corporation 3.9company rating

    Front desk clerk job in Dixon, CA

    The Part-Time Front Desk Associate is responsible for the daily activity at the entrance and front desk. Compensation: $18-20/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Front Desk * Responsible for the daily overall functioning of the front desk to ensure that all members and guest are greeted with high-level customer service; including but not limited to a welcome and a smile. * Responsible for verifying that each person who enters provides the proper identification and ensures that only active members enter the facility. * Answer phones, offering high-level of customer service; route calls accurately and appropriately. * Responsible for cash and cash drawer reconciliation during each shift. * Ensure all rules and regulations are being followed at all times; notify management or direct supervisor if a member or guest is not adhering to the rules and regulations. * Assist with training current and new associates. * Communicate with maintenance staff as needed to maintain high-level of cleanliness throughout the grounds. * Maintain front desk area by ensuring that trash and debris are picked up and windows are washed and clean. * Coordinate on set-up and take-down of tables, chairs and decorations for social events or club activities. * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Skills & Qualifications: * Must be able to work a flexible schedule. * Strong written and verbal communication skills. * Excellent general math skills. * Must be able to handle multiple tasks. * Strong attention to detail. * Must be able to work independently and prioritize daily work load. * Strong customer service skills. * Must be able to handle pressure and deadlines related to the job; and be able to respond to customers that may be upset. * Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders. * Must be able to work various holidays and weekends. * Must be able to handle deadlines and pressure of the position. * Must have reliable transportation. * Working knowledge of Microsoft Applications. Education & Experience: * High school diploma or equivalent. * 2 years customer service experience. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 30 lbs. * Ability to lift, push and move equipment and furniture. * Must be able to sit and stand for extended periods of time. * Talking and listening occur continuously in the process of communicating with clients, guests, supervisors, associates, and vendors. * Must be able to communicate both on the phone and in person in order to resolve issues related to the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around the office and during outside events; including walking on uneven surfaces and standing for long periods of time. * Ability to work with inside and outside environmental elements (noise, weather, etc.). * Ability to work around pool equipment and chemicals. * Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * Office equipment; computers, printers, scanning, telephone, etc. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
    $18-20 hourly 27d ago
  • Front Desk Attendant

    Shiv Shanti LLC

    Front desk clerk job in Galt, CA

    Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Paid time off Benefits/Perks Career Advancement Opportunities PTO Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health, quality, cleanliness standards Maintain common areas Take and prepare small food and drink orders (PM shift only) Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $33k-46k yearly est. 8d ago
  • Front Desk Associate

    Nsfit, Inc.

    Front desk clerk job in Yuba City, CA

    Job DescriptionWe are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service and take pride in creating smiles and resolutions. Company Overview Our mission is to make our communities healthier one member at a time. So, Come and Join our NSFit Family and be one of the many that are changing lives today. Job Summary Greet each member and guest promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym, even while engaged with other guests. Provide security and control to the front door area of the facility. Answer phone by the third ring in a professional and courteous manner and use proper phone greeting techniques and script. Reserve time/make appointments for classes, events, consultations, or other activities sponsored by the gym. Process payments, product purchases, and other cash handling activities. Responsibilities Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones, checking-in members, process payments, etc. Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring facility is clean and safe Qualifications Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Benefits/Perks Fun work environment Free Gym Access
    $29k-41k yearly est. 15d ago
  • AGENT I - FRONT DESK

    Hard Rock International (USA), Inc. 4.5company rating

    Front desk clerk job in Wheatland, CA

    Job Description The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. Ensure all guest information is accurate and maintained in an organized manner. Utilize the property management system to run daily reports and block any special requests. Check guests out of the property in accordance with procedures. Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts. Accept reservations, changes, and cancellations in the absence of reservations staff. Promote room upgrades (upsell) and monitor and control product to meet goals. Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. Assist individuals and groups with check-in, checkout, and room changes. Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc. Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. Work with Front Office Manager regarding hotel business to keep them informed. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Review and develop guest history records to enhance personalized service for repeat guests. Maintain confidentiality of guest, employee, and company information. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. Prior experience in the Gaming industry strongly preferred. Prior experience in Tribal Gaming preferred. Must be at least twenty-one (21) years of age. ABILITY TO: Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). Ability to stand in place for the duration of the shift.
    $34k-41k yearly est. 8d ago
  • Data Entry Work

    Only Data Entry

    Front desk clerk job in Sacramento, CA

    Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.
    $29k-40k yearly est. 60d+ ago
  • Front Desk Associate

    Nsfit

    Front desk clerk job in Yuba City, CA

    We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service and take pride in creating smiles and resolutions. Company OverviewOur mission is to make our communities healthier one member at a time. So, Come and Join our NSFit Family and be one of the many that are changing lives today. Job Summary Greet each member and guest promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym, even while engaged with other guests. Provide security and control to the front door area of the facility. Answer phone by the third ring in a professional and courteous manner and use proper phone greeting techniques and script. Reserve time/make appointments for classes, events, consultations, or other activities sponsored by the gym. Process payments, product purchases, and other cash handling activities. Responsibilities Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones, checking-in members, process payments, etc. Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring facility is clean and safe Qualifications Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Benefits/Perks Fun work environment Free Gym Access Compensation: $16.50 per hour OUR MISSION STATEMENT NSFit started in 1996, formerly known as Iron Club. Over the past 24 years, NSFit has transformed from a 6000 sq ft facility to 7 locations across Northern California. Each location offers something different to meet the needs of their community. We offer cutting edge group exercise classes, to high-quality one on one personal training, child care services, pools, basketball, racquetball, online services, competitive events, and much more. We also love to be a part of our community, participating in outreaches that give back, in addition to our own event we host every Thanksgiving called The Turkey Blast, a community-sponsored event that has fed over 1,000 people over the past 10+ years. Our motto is "Changing a Life is Life-Changing". Our mission is to make our communities healthier one member at a time. So, Come and Join our NSFit Family and be one of the many that are changing lives today.
    $16.5 hourly Auto-Apply 60d+ ago
  • Bilingual Front Desk Receptionist (Sacramento)

    Wilshire Law Firm 4.1company rating

    Front desk clerk job in Sacramento, CA

    Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients. You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values: Excellence, Teamwork, and Integrity. The Opportunity As our Front Desk Receptionist, you will have the opportunity to greet, assist, and provide direction and information to clients, visitors, and other guests of the firm. Accountable for Greet clients, visitors, and guests of the firm. Determine the purpose of each person's visit and direct or escort them to the appropriate location. Answer, screen, and direct a heavy volume of phone calls to staff. Take messages and schedule appointments. Receive mail, documents, packages, and courier deliveries and deliver or distribute items. Perform administrative and clerical support tasks. Perform basic filing and recordkeeping. Qualifications Excellent verbal communication skills. Excellent interpersonal and customer service skills. Basic understanding of administrative and clerical procedures and systems. Proficient with Microsoft Office Suite or related software. Must be bilingual in Spanish. High school diploma or equivalent required. Compensation $24.00 - $28.00 depending on experience Benefits Paid time off and paid holidays Opportunities for growth and advancement Team outings and sponsored events Employee referral bonus programs Firm-paid Medical HMO with affordable upgrades Firm-paid Life and AD&D insurance Low-cost Dental and Vision plans 401k FSA (Flexible Spending Account) EAP (Employee Assistance Program) Pet Insurance Strive for Excellence. Fight for Justice. Foster Unity. Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment. Join Wilshire Law Firm Los Angeles, Irvine, San Diego, Oakland, Sacramento, Riverside, Torrance
    $31k-37k yearly est. 32d ago
  • Front Desk/Receptionist

    Bodyrok-Napa Solano

    Front desk clerk job in Vacaville, CA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Training & development The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed Essential Duties & Responsibilities: Member and Guest Check-in Compliance Greet all incoming members and guests Ensure all check-in procedures are followed Thank guests for coming as they exit Answer client questions related to their account and class schedule Sales Promote specials to current and future guests Customer Service & Operations Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments Update Supply Request Log and Maintenance Log (depending on the issue) Promote and sell merchandise Keep the front desk area and entryway clutter-free, orderly, and clean Perform general cleaning duties to include hourly bathroom room and studio checks Provide the highest level of customer service possible when communicating and interacting with guests Qualifications: 1-2 years of customer service or sales experience preferred, not required 1-2 years MindBody software experience preferred, not required Excellent customer service skills Independent, self-starter with strong organizational skills Basic computer skills Strong communication skills in both oral and written Organized and detail-oriented Friendly, warm, compassionate, and welcoming personality Easy to talk to and comfortable around new people Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED required Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
    $34k-44k yearly est. 5d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk clerk job in Lodi, CA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Pay Rate $16.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $16.5 hourly 20d ago
  • Front Desk/Receptionist

    Bodyrok

    Front desk clerk job in Vacaville, CA

    Responsive recruiter Replies within 24 hours Benefits: Bonus based on performance Competitive salary Employee discounts Training & development The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed Essential Duties & Responsibilities: Member and Guest Check-in Compliance Greet all incoming members and guests Ensure all check-in procedures are followed Thank guests for coming as they exit Answer client questions related to their account and class schedule Sales Promote specials to current and future guests Customer Service & Operations Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments Update Supply Request Log and Maintenance Log (depending on the issue) Promote and sell merchandise Keep the front desk area and entryway clutter-free, orderly, and clean Perform general cleaning duties to include hourly bathroom room and studio checks Provide the highest level of customer service possible when communicating and interacting with guests Qualifications: 1-2 years of customer service or sales experience preferred, not required 1-2 years MindBody software experience preferred, not required Excellent customer service skills Independent, self-starter with strong organizational skills Basic computer skills Strong communication skills in both oral and written Organized and detail-oriented Friendly, warm, compassionate, and welcoming personality Easy to talk to and comfortable around new people Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED required Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Compensation: $16.00 - $20.00 per hour BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
    $16-20 hourly Auto-Apply 4d ago
  • AGENT I - FRONT DESK

    Seminole Hard Rock Hotel & Casino 4.0company rating

    Front desk clerk job in Sacramento, CA

    The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest information is accurate and maintained in an organized manner. - Utilize the property management system to run daily reports and block any special requests. - Check guests out of the property in accordance with procedures. - Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts. - Accept reservations, changes, and cancellations in the absence of reservations staff. - Promote room upgrades (upsell) and monitor and control product to meet goals. - Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. - Assist individuals and groups with check-in, checkout, and room changes. - Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc. - Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. - Work with Front Office Manager regarding hotel business to keep them informed. - Maintain positive and professional communication with all staff. - Provide recognition to others, including co-workers, supervisors, managers, and directors. - Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. - Ensure a healthy and safe work environment for co-workers and guests. - Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. - Promote property outlets to guests. - Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. - Resolve guest complaints using property procedures. - Create a positive environment in which all employees have the ability to maximize their potential. - Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. - Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. - Participate in Sound Check meetings on each shift. - Always smile and offer a warm greeting to all. - Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. - Take initiative to offer assistance throughout the property. - Operate ethically to protect the Hard Rock brand. - Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. - Perform additional duties as requested by department managers and supervisors. - Communicate with supervisors and managers to ensure that assigned duties are completed to standard. - Coordinate operations with other departments, as needed. - Present a professional image to employees, guests, clients, owners, and investors. - Review and develop guest history records to enhance personalized service for repeat guests. - Maintain confidentiality of guest, employee, and company information. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Must be at least twenty-one (21) years of age. ABILITY TO: - Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. - Ability to read, comprehend, and write simple instructions, short correspondence and memos. - Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). - Ability to stand in place for the duration of the shift. Additional Details Closing: The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • Front Desk

    Grand Fitness

    Front desk clerk job in Lodi, CA

    Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Pay Rate $16.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $16.50 per hour
    $16.5 hourly 22d ago
  • Front Desk Clerk - Bilingual (Russian, Spanish, Farsi, Dari) Speakers Preferred

    Midtown Medical Center Inc. 4.2company rating

    Front desk clerk job in Sacramento, CA

    Join Elica's mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. WHAT YOU'LL DO: The Front Desk Clerk will register patients, collects fees, enter registration, intake and verify data in the electronic health record system; Greet and serve all who come into the clinic and provide excellent customer service at all times. The Front Desk Clerk will also assists Providers in non-medical tasks. BENEFITS: Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting-start building your future from day one! Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family. Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind. Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs. Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage. Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance. Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles. This is more than just a benefits package-it's a commitment to your health, well-being, and professional success! Learn more about Elica's services and mission at our website or check us out on Facebook. Compensation - Dependent Upon Experience $21.00 - $27.00 an hour Requirements WHAT ARE WE LOOKING FOR? The successful candidate will be willing and able to: Provides excellent customer service reflecting Elica's value of respect, integrity, collaboration and service Schedules appointments and manages patients' appointments according to the Providers schedule Checks voicemail, answers external and internal phone calls; resolves questions as appropriate; transfers calls to the appropriate department & staff as needed Checks-in patients and completes full registration in a timely manner including scanning in completed patient intake packet, insurance card, and identification card into EPIC Enters every patient's data into EPIC; Performs other clerical tasks as needed Chart preparation to ensure all patients chart include full registration, insurance card, demographics and forms updated accordingly If an Eligibility Worker is not available, checks patient eligibility on the state medical website, calls private insurances and/or Medicare to check patient's eligibility Completes assigned tasks in personal in-box and workflow dashboard in-box Collects payment from patients at time of registration as well as additional payments needed after the visit. Reconciles transactions for cash each time cash is used for payment Demonstrates knowledge of Special programs including Every Woman Counts, Elica's Sliding Fee Discount program, Vaccines for Children, Children's Health and Disability Program and other special programs so as to appropriately support each patient's enrollment The successful candidate has: High School Diploma or Equivalent Current BLS Certification required Knowledge of modern office equipment Knowledge of basic medical clinic care and procedures a plus HIPAA knowledge is a must Bilinguals Russians/Spanish/Farsi/Dari/Slavic are highly preferred Essential Skills/Abilities: Demonstrated exceptional customer service skills Ability to maintain records and files Ability to operate personal computer Ability to exert physical effort maintaining and distributing files Ability to abide by standards of professional ethics and maintain confidentiality Additional Requirements Must have a current and valid California driver's license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours. If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen. Physical Requirements and Work Environment The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered. Salary Description $21.00 - $27.00 hourly
    $21-27 hourly 20d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Roseville, CA?

The average front desk clerk in Roseville, CA earns between $26,000 and $41,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Roseville, CA

$33,000
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