Front Desk Agent/Renaissance St. Louis Airport
Front desk clerk job in Saint Louis, MO
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
Data Entry
Front desk clerk job in Saint Louis, MO
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
The details of the position are:
Job ID: ESRXJP00031738.
Title: Data Entry.
Location: 4600 N. Hanley, St. Louis, MO - 63121.
Contract Duration: 3 Months Contract(Open for Extension)
Work Schedule: 8 hours M-F with a varied schedule between the hours of 6:30am-5pm.
Job Description:
Input information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system. Verify recorded information to ensure accuracy and completeness of data. Identify and correct errors. Update files and records. Assemble, batch, and distribute data.
For Support Specialist roles ONLY:
• Previous clinical data entry preferred
Specific Job Duties:
• Imaging and indexing of paper DCT's received via mail
• Answer questions on DCT entry process and the query resolution process on an ongoing basis
For Clinical Safety Data Associate Roles ONLY:
Safety Data Associate
Brief Description:
Performs data entry functions and other data functions for the Safety Department
Requirements:
• Fluent in English; additional languages a plus, but not required
• Strong computer skills
• Scientific knowledge preferred, but not mandatory
• Clinical Research experience preferred, but not mandatory
Specific Job Duties:
• Support the Safety Managers/Safety Scientists
• Interact with the Safety Managers/Safety Scientists to discuss ongoing projects
• Be aware of and maintain the workflow and timelines for each project
• Enter data into safety database with accuracy
• Ensure filing of all documents and organize all filing systems
• Interact with staff, clients or partners to ensure case information is adequate and accurate
• Perform quality control on entered cases to ensure cases meet highest standards
• Participate in and contribute to team meetings
• Other duties assigned by management
• Maintain accurate and complete documentation and system records of all inquiries to continuously improve the customer service experience and mitigate potential legal issues. Report to the proper group any allergy, adverse events, or duplicate therapy warnings that appear
• Accurately enter eligibility paperwork, prescriptions, refills, and/or other information into system. Maintain accurate and complete documentation of all applications, mailers, orders, enrollment forms and new patients. Process order rejections and follow-up activities.
• Efficiently perform specialized functions for each program with a high level of accuracy
• Enter and interpret program materials to determine enrollment criteria; explain to the caller or other employees the necessary requirements to be on the program.
Qualifications
Data entry experience
Additional Information
Thanks & Regards,
Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************
****************************
Easy ApplyFront Desk Agent
Front desk clerk job in East Saint Louis, IL
The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Participate regularly in departmental and company meetings
Greet guests immediately with a friendly and sincere welcome.
Answer phones within 3 rings while following the company phone script.
Accurately take messages for guest and initiate actions as needed.
Accurately check guests in and out of the hotel and RV park by following company procedure standards.
Ensure proper ID and a form of payment is obtained during guest check in.
Select a room in accordance with hotel availability and guests' request.
Create and update guest reservations upon request based on hotel and RV park availability.
Ensure to complete daily reports, audit and checklists in a timely manner.
Conduct wake up calls and schedule as needed
Send and receive faxes.
Complete a daily bucket check.
Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed.
Must be friendly and courteous at all times
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensure customer service standards are met and retained
Be able to complete group check-ins and billing in a timely manner.
Other duties as assigned
QUALIFICATIONS
1 years of Hotel Front Desk experience, required
High School Diploma/GED, required
Must be able to work Weekends and Holidays
Able to effectively communicate in English via verbal and written
Must be able to obtain and maintain an Illinois Gaming License
APPEARANCE AND GROOMING
All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book.
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Occasional: standing, walking, and lifting up to 25 pounds
Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
Speech and Vision abilities are required
Auto-ApplyLockbox - Data Entry
Front desk clerk job in Creve Coeur, MO
Full Job Description below, but this role will focus mainly on data entry and verifying information on digital copies of checks are manually entered into the system. Candidate could help in the other area listed below. Perform data entry to log digital check data such as deposit amount, name verification, date, etc into the respective query on the screen.
Sort bulk mail deliveries to determine which staging area that the mail will be held in
Wholesale group (less volume, higher amount on checks):
Candidate will open incoming mail that comes into the location lockbox.
Perform 10key data entry to reflect deposit amount into the respective account
Retail group (higher volume, lower amount on checks):
Use automated mail opening machines to open envelopes
Skills & Qualifications
What You'll Bring:
REQUIRING PREVIOUS 10-KEY DATA ENTRY EXPERIENCE (PREFERABLY IN A FINANCIAL SERVICES ENVIRONMENT)
Knowledge of:
- Strong oral and written communication skills
- Regulations, policies, and procedures
- Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines
Ability to:
- Strong oral and written communication skills
- Regulations, policies, and procedures
- Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines
Education and Training:
- Requires High School diploma or equivalent.
- 1 year previous retail banking or lockbox experience preferred.
- Requires knowledge of Microsoft Office.
Job Type & Location
This is a Contract to Hire position based out of Creve Coeur, MO.
Pay and Benefits
The pay range for this position is $18.50 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Creve Coeur,MO.
Application Deadline
This position is anticipated to close on Dec 27, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Surveillance Security - Data Entry
Front desk clerk job in Edwardsville, IL
GardaWorld Security Services is Now Hiring a Surveillance Security Officer!
Ready to suit up as a Surveillance Security Guard?
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.
What's in it for you:
Site Location: Edwardsville, IL
Set schedule: Full-time, Thursday through Sunday, 3rd shift 9 p.m. to 5 a.m.
Part-time Monday through Tuesday 3rd shift 9p.m. to 5a.m.
Competitive hourly wage of $20 / Hour (DailyPay is available for GardaWorld employees!)
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
Career growth opportunities at GardaWorld
Uniform provided at no cost
Responsibilities of Surveillance Security Guard
Monitor security systems to detect any suspicious activity
Document observed events and incidents, writing detailed reports
Respond quickly to incidents or potential threats
Conduct regular patrols to ensure the safety of the premises
Control access to secure areas and verify the identities of visitors
Analyze security systems to identify potential vulnerabilities or malfunctions
Collaborate with law enforcement in case of serious situations or emergencies
Ensure the safety and protection of individuals and property
Qualifications of a Surveillance Security Guard
Be authorized to work in the U.S.
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
Strong report writing skills
Sharp visual activity and exceptional concentration skills
Strong proficiency with technology
If you have Security, Military, Law Enforcement experience - even better!
You have a state license if required
You must have call center experience
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment
.
IL License #122.000183
Front Desk Agent
Front desk clerk job in Saint Louis, MO
* Attend to guests' needs, included, but not limited to, registration, checkout and cashiering. * $16 to $17 per hour Duties and Responsibilities: * Take every opportunity to amaze the guests * Smile, have eye contact and greet guests immediately * Maintain a well-groomed, professional appearance at all times
* Actively solicit feedback from guests
* Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
* Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
* Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested
* Promptly respond to and resolve guest complaints
* Answer telephone promptly and properly being polite, courteous, and friendly
* Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs
* (If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner
* (If applicable)
* Assist guests with luggage upon their arrival to and departure from the hotel
* Use guest names
* Be knowledgeable and helpful about the local area, the hotel and hotel services
* Handle messages, wake-up calls, mail, and faxes properly
* Assist guests' with laundry/dry cleaning needs
* Know of incoming VIPs
* Follow all applicable Moonrise Standard Operating Procedures
* Demonstrate proper selling techniques during the reservation and walk-in process
* Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
* Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services
* Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
* Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
* Verifies all information on reservations check-in: name, address, method of payment, etc.
* Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
* Identifies and records special billing instructions and notifies accounting
* Completes shift closing accurately by getting appropriate approval signatures and authorization codes
* Adheres to hotel policies regarding the use of cash bank
* Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
* Report potential sales contacts to the sales department
* Properly handle and account for keys
* Be knowledgeable of policies regarding emergency procedures and security concerns
* Ensure protection of guests room numbers
* Book reservations for those guests who approach the Front Desk
* Be an enthusiastic, helpful and positive member of the team
* Be professional, responsible and mature in conduct and behavior
* Be understanding of, encouraging to and friendly with all co-workers
* Be self motivated and use time wisely
* Maintain open line of communications with each department
* Communicate pertinent information
* Respond positively to new ideas
* Openly accept critical/developmental feedback
* Report to work on time
* Give adequate notice if going to miss work
* Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required
* Maintain effective communication through the use of meetings, log books and bulletins
* Be available to help other departments in emergency situations
* Perform other assignments as directed by the Assistant General Manger
* Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
* Perform other job duties as needed
* Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
* Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required.
* Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Experience / Education:
* 2 years of Customer Service experience required, 1 year of Front Desk experience at a Hotel
* High School Diploma or GED
* Must be able to use Opera Cloud POS
Qualifications:
* Be able to pass a background check.
* Must be able to stand for long periods of time, up to 8 hours.
* Fluent in English
* Must be authorized to work in the United States
* Computer skills
* Oral and written communication skills
* Detail Oriented
* Professional
Benefits:
Free parking and metro/bus stop nearby
After 90 days of employment
* Medical, Dental, Vision, Life Insurance
* Long & Short Term Disability
* 401K (with match program)
After 1 year of employment
* Vacation Time (80 Hours)
* Sick Time (40 Hours)
Front Desk Agent/Renaissance St. Louis Airport
Front desk clerk job in Saint Louis, MO
· Register and assign rooms to guests.
· Issue room key and directions directly to guest.
· Sort, and track incoming mail and messages.
· Transmit and receive messages using all communication avenues.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest.
· Deposit guest valuables in hotel safe deposit box.
· Ability to accurately use various office software.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Salary Description $15.50/hour
Front Desk Agent Hotel Saint Louis
Front desk clerk job in Saint Louis, MO
Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Hotel Saint LouisJob Description
Hotel Saint Louis, a Marriott Autograph Collection hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)
Hotel Front Desk Agent
Front desk clerk job in Saint Louis, MO
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Front Desk Agent Hotel Saint Louis
Front desk clerk job in Saint Louis, MO
Job Posting Title: Part-Time/Full-Time Flexible Front Desk Agent, Hotel Saint LouisJob Description
Hotel Saint Louis, a Marriott Autograph Collection hotel, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservations, addresses, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)
Auto-ApplyHotel Front Desk Agent
Front desk clerk job in Saint Louis, MO
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Responsibilities:
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Field customer complaints when necessary
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Exhibits working knowledge of Microsoft Office and reservation management systems
High school graduate, GED recipient, or equivalent
1+ year of hotel industry experience or related job preferred
Comfortable taking telephone calls and mitigating stressful situations
About Company
The Tru and Home2 Suites by Hilton are located in downtown St. Louis. The hotel is walkable to the Americas Center and the Enterprise Center, each within 10 minutes. We're also surrounded by several parks, museums, coffee shops, and dining. Busch Stadium, St. Louis City SC Stadium, and Gateway Arch Park are all within a 10-minute drive. We're also 15 minutes from World Wide Technology Raceway.
Front Desk Agent- AM Shift
Front desk clerk job in Saint Louis, MO
JOIN OUR TEAM
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications
Flexibility.
This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
People skills
Multitasking ability: Front Desk Agents must be able to handle multiple tasks simultaneously, ensuring that all guest inquiries and administrative duties are completed accurately and promptly
The best part of serving others is creating guest experiences that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Lightspeed POS
Auto-ApplyFront Desk Agent
Front desk clerk job in Chesterfield, MO
Job DescriptionJob Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, Fossee
Customer service experience
Excellent communication and organizational skills
Company Blurb
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Desk Agent
Front desk clerk job in Chesterfield, MO
Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, Fossee
Customer service experience
Excellent communication and organizational skills
Company Blurb
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent
Front desk clerk job in Maryland Heights, MO
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent
Front desk clerk job in Columbia, IL
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyFront Desk/Night Auditor/Hampton Inn Clayton
Front desk clerk job in Clayton, MO
Requirements
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Front Desk Agent
Front desk clerk job in Saint Louis, MO
Attend to guests' needs, included, but not limited to, registration, checkout and cashiering.
$16 to $17 per hour
Duties and Responsibilities:
Take every opportunity to amaze the guests
Smile, have eye contact and greet guests immediately
Maintain a well-groomed, professional appearance at all times
Actively solicit feedback from guests
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations and performing Check-ins & Check-outs
(If applicable) Operate or assist with shuttle or transportation. Service in a timely and courteous manner
(If applicable)
Assist guests with luggage upon their arrival to and departure from the hotel
Use guest names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Moonrise Standard Operating Procedures
Demonstrate proper selling techniques during the reservation and walk-in process
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services
Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in: name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash bank
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Ensure protection of guests room numbers
Book reservations for those guests who approach the Front Desk
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Report to work on time
Give adequate notice if going to miss work
Be available to work a flexible schedule to include weekends and holidays, working Weekends (Friday, Saturday and Sunday) and Holidays are required
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Perform other assignments as directed by the Assistant General Manger
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Perform other job duties as needed
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meeting is required.
Upon employment, all associates are required to fully comply with Moonrise rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Experience / Education:
2 years of Customer Service experience required, 1 year of Front Desk experience at a Hotel
High School Diploma or GED
Must be able to use Opera Cloud POS
Qualifications:
Be able to pass a background check.
Must be able to stand for long periods of time, up to 8 hours.
Fluent in English
Must be authorized to work in the United States
Computer skills
Oral and written communication skills
Detail Oriented
Professional
Benefits:
Free parking and metro/bus stop nearby
After 90 days of employment
• Medical, Dental, Vision, Life Insurance
• Long & Short Term Disability
• 401K (with match program)
After 1 year of employment
Vacation Time (80 Hours)
Sick Time (40 Hours)
Auto-ApplyFront Desk Agent (Swing Shift)
Front desk clerk job in Saint Louis, MO
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests at Magnolia Hotel St. Louis. #magnolia
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Auto-ApplyFront Desk Agent/Renaissance St. Louis Airport
Front desk clerk job in Saint Louis, MO
Job DescriptionDescription:
· Register and assign rooms to guests.
· Issue room key and directions directly to guest.
· Sort, and track incoming mail and messages.
· Transmit and receive messages using all communication avenues.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest.
· Deposit guest valuables in hotel safe deposit box.
· Ability to accurately use various office software.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements:
. Customer Service Experience & computer skills are required
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education required. Relevant training and experience and additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred.
Benefits
-401(k) matching
-Medical, Dental, and Vision Insurance
-Paid Time off after 90 days
-Life insurance
-Hotel discount program
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.