Front desk clerk jobs in Santa Clarita, CA - 928 jobs

About the job Data Entry Typing Jobs Data Entry Typing Jobs This is your opportunity to begin a lifelong career with unlimited opportunity. Discover the liberty you've been looking for by taking a minute to complete our online application.Benefits: Excellent weekly pay Safe workplace Multiple shifts are offered from morning to night and no experience is required. You will have sufficient opportunity for growth Part-time readily available - choose the days you wish to work A commitment to promote from within Responsibilities: Must be able to perform tasks with or without sensible accommodation Perform all other tasks as designated Assist in producing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within established turn-around times Must have excellent interpersonal skills and the ability to arrange simultaneous tasks Ability to interpret and apply company policies and procedures Excellent verbal and written communication skills Ability to work both individually and within a group environment Ability to remain organized, regard to information, follow directions and multi-task in a professional and efficient way Thanks for checking us out and we look forward to helping you achieve your goals!

Were hiring an Office Assistant! If your skills, experience, and qualifications match those in this job overview, do not delay your application. Full-time (85) Tasks: filing, switchboard coverage, auditing invoices, ordering supplies, drafting/replying to emails, and project support. Proficient in Word & Excel Professional, reliable, team player Local applicants only Pay: Min. wage$21/hr DOE Benefits + 401k available Apply now: [Insert email] Required qualifications: Legally authorized to work in the United States 18 years or older Preferred qualifications: xevrcyc 1+ year of experience in the customer service industry At least high school diploma or equivalent or higher Math skills: calculating sales totals

Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking an Overnight Front Office Agent who possesses a genuine warmth and sense of hospitality. • Work for an award-winning luxury hotel group • Learn and grow within a diverse multi-outlet property • Exceptional benefits package Key Accountabilities • Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards • Act as the primary point of contact for guest inquiries, requests, and issues • Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met General Requirements • Strong communication skills • Experience in customer service in a luxury hotel or other luxury customer service environment • An open and flexible schedule with the ability to work on the weekends and holidays • Knowledge of Opera system a plus Benefits we offer: • 100% company-paid medical, dental and vision coverage • Paid time off • Complimentary employee meals • Complimentary car parking (onsite) • Complimentary bicycle parking (onsite) • Bus transit reimbursement • Complimentary uniform laundering • Discounted and complimentary room nights at The Peninsula Hotels • 50% restaurant discount We are delighted to receive your resume for further consideration. To be eligible to apply, you must have a US work authorization. The pay rate for this position is $29.50 per hour.

and Purpose The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Duties and Responsibilities The essential functions include, but are not limited to the following: Greeting and seating guests, presenting menus to guests, informing them of special menu items Working in a team environment with the ability to be an effective team player Maintaining complete knowledge of Restaurant's food offering and preparation Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations Taking guest information and quoting wait time to guests accurately when tables are not immediately available Planning reservations and wait list parties in advance, at or within the given time or time frame Reviewing the floor plan to assess current and upcoming table availability changes Observing tables and keeping track of clean, dirty, and occupied tables Cleaning, organizing, and stocking menus at host area Answering phone in accordance with Company standards; answering questions concerning the menu and restaurant Interacting with guests coming in and as they leave, ensuring a positive dining experience Filling to go orders, if applicable Maintaining restrooms throughout shift Supporting waiters and kitchen staff in other duties as required Taking pride in personal appearance; reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy Displaying integrity and honesty in all aspects of your employment Performing other duties as directed Job Knowledge, Skills and Abilities High energy and stamina are required Ability to stay calm and work efficiently under pressure Ability to prioritize job duties and manage time effectively Excellent verbal communication skills required Excellent customer service to treat patrons like family Must be able to read, write, and determine wait time based on Company's procedures The ability to use the company's POS system Requirements This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. TAPS Fish House & Brewery and The Catch are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Required Qualifications Must be 18 years of age or older at the time of application California food handler's card required Previous relevant full-service restaurant service experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Preferred Qualifications and Skills One year of relevant full-service restaurant experience Physical Requirements and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Tableside Partners concepts are an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Responsible for welcoming and registering guests, delivering exceptional guest service through their stay, and ensuring accurate settlement of accounts upon departure. This position primarily involves standard AM/PM front desk shifts; however, two overnight shifts per schedule are required. Additional shifts may vary based on operational needs and can include morning, swing, or evening shifts, as well as weekends. Duties and Responsibilities Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possesses knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Process guest check-ins by confirming reservations and review all noted information. Guest(s) without reservations can be sold an agreed upon room type. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Maintain guest history files. Set-up accurate accounts for each guest in accordance to their requirements, i.e. separate room/tax/incidentals, comp. File registration cards and vouchers by room number. Assist and process overbooked or “walked' guests. Assist and provide room change accommodations. Documents all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Meet with FOM/Supervisor daily to review assignments and priorities. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting, and proper etiquette. Take and relay messages accurately, completely, and promptly. Knowledge, Skills, and Attributes Must be able to sustain composure, remain calm, and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge or arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write, and understand the English language. Must be able to exercise confidentiality and discretion.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

This position will be the first point of contact for guests, delivering a warm and welcoming experience from check-in to check-out. The agent be responsible for managing front desk operations, providing excellent customer service, and ensuring guest satisfaction in a fast-paced hospitality environment. WHAT WE OFFER: Salary: $25 per hour 401(k) with company matching Complimentary employee cafeteria and parking Exclusive worldwide Hilton employee travel discount program Opportunity to participate in multi-million view TikTok videos (@hiltonuniversal) ... and more DUTIES & RESPONSIBILITIES : As the ‘face' of the front desk and the first point of contact for guests, always maintain a welcoming and hospitable attitude. Acknowledge guests and team members with positive attitude. Confirm all details of the reservation upon check-in, make sure all amounts are correct, and ask for any special requests. Inform the guest about all amenities of the hotel and wish them a great stay. Always abide by the security procedures without exception. Genuinely pay attention to all guest feedback. Always ask how their stay was upon checkout and write down any items that need to be fixed/done better and inform management accordingly. Frequently check arrivals and departures of the day to make sure everything is up-to-date, rooms are assigned correctly, no requests are missed, and room inventory is good. Ensure to abide by all personal hygiene rules. Avoid eating food items that could cause body odor before work. Use deodorant as necessary. Maintain a presentable, decent, and professional attitude at all times. Be aware that the hotel team is constantly observed by guests and coworkers. Make sure to receive all notes of the previous shift, read the logbook, and make sure to note down and follow up with all requests from guests, vendors, and coworkers. Contact the manager in case of hesitancy about an issue or need help. Count the front desk bank at the starting and end of the shift to make sure it makes up the predetermined amount. Maintain the cleanliness and tidiness lobby, front desk, entrance, and office. Wipe down all surfaces at the lobby regularly. Complete all additional tasks assigned by management. QUALIFICATIONS & REQUIREMENTS High School diploma is required. Previous hotel experience is preferred. Bilingual is plus Physical Requirements Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process. Schedule The work schedule is based on the demands of the business. AM, PM, nights, overnights, weekends, and/or holiday availability are required. This position will primarily cover PM shifts, 3 pm - 11 pm, hours may vary. STANDARD SPECIFICATION Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Benefits: Competitive salary Dental insurance Employee discounts Health insurance Paid time off The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $22.50 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-time data entry position available now. This is an on-site, in-person position. No remote work from home available. Operates a computer workstation to enter retrieve and edit information. May enter entire record or portions that were previously missing. Keys from simple to complex images and/ or handwritten timesheets. Handles high volume of work with speed and accuracy. Keys at above average speed with average or above average accuracy and exhibits good to excellent judgment in identifying and correcting data while processing information. Requires minimal supervision. Will utilize Data Entry Skills to enter and/ or rekey missing information. Requirements: Experience with MS Excel, MS Word, and MS Outlook required. Need to have a High Attention to Detail and work well with little supervision and to completion of the project. Punctual attendance is a must. Working Hours: Start time is 6:00 am; End time is 3:00 pm with 1 hour lunch. Please reply to this post with your resume attached in PDF, or MS Word format for consideration. *** HIRING AS SOON AS POSSIBLE *** Please submit resume via email. Thank you!

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT WESTWOOD VILLAGE: Palihotel Westwood Village is a 55-room boutique hotel nestled in Westwood Village, one of the most recognized university towns in the country. The hotel embodies a mix of mid-century modern with Parisian eclecticism, all set in a delightful historic building that was once home to Westwood Village's first ever hotel from 1939. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihotel Westwood Village. THE TASK AT HAND: Taking care of guests, from leading the check-in/check-out process, to billing, confirming contact information, and fielding questions throughout a hotel stay Being a savvy guide that's ready to share a wealth of information on the hotel, amenities, and neighborhood. Communicating in a friendly, positive way to create a warm environment amongst colleagues and a great experience for guests. Building memorable relationships with hotel guests in line with our service standards Bringing personality and clarity to the registration process and guest arrivals as well as check-out, listening to guest feedback, and settling folios. Fielding phone calls, emails, and other guest inquiries in a timely, friendly, and trusty manner. Inputting guest information and payments into hotel software systems, such as Opera. Collaborating with the sales and operations teams to ensure a smooth experience for all guests. Proactively identifying guest needs and finding ways to surprise and delight patrons so they become repeat customers. Maintaining a keen eye for detail, whether it be a book out of place or a guest that needs assistance. Politely enforcing established policies and procedures. Effectively communicating guest requests or issues to the Front Desk Manager, Housekeeping, or Engineering, Conducting walkthroughs for safety, security, and overall cleanliness. Performing safety duties and adhering to predetermined protocols in the event of an emergency situation. Lending a hand as required by other departments to ensure a safe, smooth operation that's enjoyable for guests and fellow coworkers. WHAT WE'RE LOOKING FOR: Must possess a positive attitude. Must be energetic and outgoing. Must be service oriented. Must be a team player. Must be able to multi-task. Must possess excellent interpersonal, analytical, and organizational skills. Must have knowledge of basic arithmetic. Must have the ability to input data and access information on the computer. Must be able to work a flexible schedule and shifts - weekends & holidays as needed. Flexible schedule- must be available to work a variety of shifts. Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to input and access information in the property management system/computers/point of sales system. Ability to perform job functions with attention to detail, speed and accuracy. Ability to prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent hotel data. Must be able to stand for long periods of time. Must be able to push, pull or lift up to 25 lbs. Requires mobility and prolonged standing, walking, bending and lifting up to 30 lbs. Minimum two years of experience within guest reception or a similar position preferred, preferably a luxury hotel setting. WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.

Job DescriptionBenefits: Competitive salary Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Benefits/Perks Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a dependable, detail-oriented Night Audit - Front Desk Agent to provide exceptional service to our guests during overnight hours. This role is responsible for managing front desk operations at night while completing daily audit procedures and financial reports. The Night Audit Front Desk Agent will assist guests with late check-ins and early check-outs, process payments, balance daily transactions, and ensure the hotel runs smoothly overnight. The ideal candidate is trustworthy, organized, and able to work independently while maintaining a friendly and professional demeanor. Responsibilities Perform nightly audit procedures, including balancing daily transactions and preparing financial reports Assist guests with check-in and check-out during overnight hours Answer phones, emails, and in-person inquiries professionally and promptly Take and modify reservations as needed Issue room keys and process payments accurately Maintain communication with housekeeping and management regarding room availability and overnight issues Monitor hotel activity to ensure guest safety and security Maintain knowledge of hotel operations, policies, and procedures Ensure compliance with health, safety, and quality standards Complete required paperwork and reports accurately and on time Qualifications Friendly, professional, and reliable personality Ability to work overnight shifts independently Familiarity with hospitality industry standards Proficient in English; additional languages are a plus Basic computer skills and ability to learn hotel systems Strong attention to detail and problem-solving skills Customer-focused attitude with the ability to resolve guest concerns calmly Ability to lift up to 30 pounds

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus, especially Spanish Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job Description Introduction: Create strong first impressions in a people-focused environment. As a Front Desk Agent, you'll support daily operations by welcoming visitors and assisting with front-area coordination. Responsibilities: Greet visitors in a friendly and professional manner. Direct guests and support front-area activities. Maintain an organized and welcoming space. Assist team members with daily coordination needs. Represent the organization with professionalism and positivity. What We Offer: On-the-job training and support. Growth and advancement opportunities. Performance recognition and incentives. A respectful, team-oriented atmosphere. Desired Profile: Polished and approachable. Strong interpersonal skills. Reliable and organized. Enjoys working with people. If you enjoy being the first friendly face, apply today! Job Posted by ApplicantPro

Job Description Crowne Plaza Los Angeles Harbor Hotel is searching for a Confident, Enthusiastic, and Dedicated Guest Service Agent at the 244-room hotel located in San Pedro, CA. The ideal candidate will demonstrate to have a commitment to service and have one to two years of experience in Customer Service. Candidates should also have some experience in the Hospitality Industry. The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Principal Responsibilities: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities, and upsells products to the guests. Essential Functions: Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Promotes and administers guest loyalty program for arriving guests. Ensures guest knows location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for ser ices provided by the hotel. Assists guests with check out payments or changes. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understands requests, responds with appropriate actions and provides accurate information such as outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiates results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient hearting or air conditioning, etc. Remains calm and alert, especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion. Supportive Functions: In addition to the performance of the essential functions, this position maybe required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Summon Bell Services team member to escort guests to/from their rooms, as appropriate. Provide safety deposit boxes for guest by escorting them to the vault, pulling the box from the vault, and carrying it to the guest. Operate various office machines and property management system. The Guest Service Agent Reports directly to the Guest Service Manager. Requirements: Education High School graduate or equivalent required. Four year college degree preferred with emphasis on foreign languages. Experience One to two years of prior guest service experience are preferred. Prior hospitality experience is also preferred. Licenses or Certificates None. Grooming All team members must maintain a neat, clean and well-groomed appearance (specific standards available). Other Additional language ability preferred. Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than 01/02/2026 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

ESSENTIAL FUNCTIONS: Petit Ermitage seeks an individual with knowledge of Opera Cloud, able to work immediately with flexible hours that possesses a distinct and pleasant personality, excellent work ethic, a positive attitude, an eye for detail and a natural aptitude for absorbing new information quickly for the Guest Service Agent position. JOB DUTIES: • Greet guests, answer questions, and quickly respond to all requests in a well-spoken, thoughtful, friendly and helpful manner; thank guests for staying with us at every opportunity. • Provide a positive first impression for each and every guest or visitor to the Hotel. • Obtain or confirm room requirements; verifying pre-registration; assign rooms; obtain information and signatures; issuing room keys; entering room and guest account data. • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. • Up-sell rooms where possible to maximize hotel revenue. • Show room locations, point out hotel amenities, answer inquiries regarding hotel and other services guests may require, such as, Internet access, fitness center, entertainment, shopping, and transportation to and from the hotel. • Stay current with hotel and restaurant promotions, menus, and events. • Engage in small talk, question about stay, and checking for satisfaction. • Enter reservations into systems, checking availability, and confirming requirements in accordance with hotel's yield management practices. • Follow all safety, security, loss prevention, and emergency procedures in hotel. • Participate in safety drills and assignments. Promote safety and security programs to guests; explaining safe practices in Hotel. • Welcome all guests' requests; practice effective service recovery techniques to guests' satisfaction; helping others accomplish service goals and objectives; giving personal attention; taking personal responsibility; performing all duties as expected for the position and additional duties as assigned. • Communicating any guest requests or issues to Supervisor, Manager or other departments that require further care to guests' complete satisfaction. Maintain a clean, organized, and well-stocked work area. JOB REQUIREMENTS: Education and/or Experience • High School diploma or equivalent, some college preferred. At least two years of front desk/guest service experience in a hotel or airline preferred. Language Skills • Ability to read, write and verbally communicates effectively and professionally with other departments, guests, and vendors in English. • Knowledge of other languages is a plus. • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Physical Ability • While performing the duties of this job, the employee is regularly required to bend, push, pull, stand, walk, and talk or hear. • The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. • The employee must regularly lift and/or move up to 10-25 pounds. • Standing or walking during entire 8-hour or longer shifts. Other • Must be able to work weekends/holidays, when needed. • Ability to communicate efficiently and effectively. • Ability to prioritize and problem solve effectively. • Ability to think and perform both independently and as a team. • Ability to develop positive working relationships with both guests and staff. • Ability to negotiate, delegate and work under pressure. • Comfortable working with computers. • Organized and detail-oriented. • Strong presentation skills.

Job Description Customer service experience of at least one year, we are seeking someone responsible that is willing to be proactive and learn our system and procedures. Job Posted by ApplicantPro

As a Room Attendant, you'll be responsible for cleaning and maintaining assigned guestrooms. What you will be doing • Cleaning assigned guestrooms in accordance with company standards (changing bed linen, cleaning bathrooms, vacuuming, dusting, etc.) • Replenishing amenities and supplies in assigned guestrooms • Stocking and maintaining Housekeeping cart and linen room • Reporting maintenance issues to Manager immediately • Greeting guests in hallways in a pleasant and friendly manner • Ability to clean 8 rooms or more every day Requirements • Ability to work in a fast-paced environment • Ability to perform job functions with attention to detail, speed and accuracy • Ability to move perform frequent and repetitive movements, including bending and stooping • Must be able to lift, push, and pull a moderate weight frequently • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. • Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of the minimum number of rooms assigned • Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests • Previous cleaning experience preferred • Must have the ability to work a varied schedule that may include early morning, evening and weekend shifts Experience: Housekeeping experience: At lease 1 year Schedule: • 6-8 hours per day • Holidays • Weekend availability COVID-19 considerations: Employees are required to wear a mask and must be fully vaccinated against COVID-19. Benefits $16-18/per hour Benefits include bonus, free limited stays at the hotel, paid vacation, and more.