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Front desk clerk jobs in Santa Cruz, CA

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  • Data Annotator

    Russell Tobin 4.1company rating

    Front desk clerk job in Cupertino, CA

    Russell Tobin's client is hiring a Data Quality Annotator in Cupertino, CA Employment Type: Contract Schedule: 8 am - 5pm PST Pay rate: $24-$26/hr Description: We are seeking a meticulous and detail-oriented Data Quality Annotator to join our growing team. As part of the Data Quality Team, you'll be responsible for creating and maintaining high-quality datasets at scale. This role involves performing in-house data annotation tasks, as well as conducting quality assurance reviews for outsourced projects. Annotation projects may include classification, segmentation (polygons or Photoshop-based matting), bounding box creation, and subjective analysis of visual assets. Responsibilities: Annotate, categorize, and review the quality of annotated data (including text and images). Provide detailed feedback on trends and patterns observed within datasets. Understand and follow project-specific annotation guidelines and examples. Perform repetitive annotation tasks with precision, consistency, and efficiency. Evaluate external partner work for quality assurance and apply scoring based on established standards. Identify differences and inconsistencies between visual assets with accuracy. Requirements: At least 2 years of professional experience in data annotation, data labeling, or quality assurance. Prior Photoshop experience or familiarity with image editing tools. Native proficiency in one or more of the following languages: Arabic, Italian, Dutch. Strong time management and multitasking skills. Proven ability to adapt to a fast-paced, dynamic environment. Advanced proficiency in mac OS, iOS, and iPadOS applications (Numbers, Keynote, Pages). Experience working with mac OS 10.14 or higher. Ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines. Self-motivated, detail-oriented, and capable of working independently with minimal supervision. Strong organizational and problem-solving skills. Comfortable navigating digital tools, platforms, and internal systems efficiently. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $24-26 hourly 3d ago
  • Receptionist - Onsite - Fulltime - and 12-Month Contract (8-Hour Shift)- Palo Alto, CA

    Comrise 4.3company rating

    Front desk clerk job in Palo Alto, CA

    Job title: Receptionist Pay ranges: $21.00 to $23.00/hr Job Type: 1-Year Contract (Possibility to extend up to 24-Month Contract) Working Hours: 9:00AM to 5:30PM (8-hour shift) Responsibilities: ・Maintain a clean, organized, and professional office environment including tidy up lobby, conference rooms and dining areas as needed. ・Greet employees and visitors. ・Answer and direct phone calls promptly and professionally. ・Receive and distribute mail and packages and support outgoing mail and shipping packages. ・Support employee general requests on office admin ticketing system. ・Greet new hires for onboarding/and assist HR with offboarding as needed. ・Conduct inventory, order and replenish office supplies, office snacks/drinks as needed. ・Assist in planning and coordinating company events and meetings. ・Assist with menu selection for office catered lunches and onsite cater coordination. ・Other office admin responsibilities as assigned. Qualifications ・2+ years Receptionist Experience ・Excellent customer service skills. ・Professional appearance and demeanor. ・Ability to work independently and collaboratively. ・Proficiency in Microsoft Office365 (Excel, Word, Outlook) ・High School Diploma/Community College
    $21-23 hourly 3d ago
  • Front Office Agent- FT

    Carmel Valley Ranch 3.9company rating

    Front desk clerk job in Seaside, CA

    Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Click here to spend a ‘day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills Ability to stand for long periods of time. Wage range of $21 to $22.50 per hour Must be able to work weekends & holidays Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
    $21-22.5 hourly 2d ago
  • Receptionist

    Surecall

    Front desk clerk job in Fremont, CA

    We are a wireless company located in Fremont CA. We manufacture cellular amplifiers that enhance cellular reception, it helps eliminate dropped calls and improve data service especially 4G and 5G. We are in an explosive growing market with great opportunities ahead of us. Job Summary: We are offering an exciting opportunity to a talented receptionist/administrative assistant. The ideal candidate is a person who is pleasant and outgoing. The successful candidate will be a responsible individual who has the ability to work effectively and independently. The position is full time and is available immediately for the right candidate. This person will perform administrative and office support activities for multiple supervisors. Responsibilities: • Receiving and screening phone calls - receptionist • Receiving and directing visitors • Managing calendars • Making travel, meeting and event arrangements • Customer relations • Internet research skills • Flexibility • Excellent interpersonal skills • Ability to work well with all levels of internal management and staff, as well as outside clients and vendors • Sensitivity to confidential matters • Word processing • Creating spreadsheets and presentations • Filing • Strong communication skills with good English grammar and spelling • Good writing skills and ability to proof read • Tradeshow related organizational activities • Perform certain follow up tasks for departments • Organize marketing materials Compensation and Benefits: SureCall offers stock options, a competitive salary, a comprehensive benefit package, 401K, and generous company holidays and paid time off. Principals only. Recruiters please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.
    $30k-38k yearly est. 4d ago
  • Front Desk Clerk - The Inn at Spanish Bay (Full Time & Part Time)

    Pebble Beach Resorts 4.5company rating

    Front desk clerk job in Pacific Grove, CA

    The Front Desk Clerk is responsible for making reservations, greeting guests, taking phone calls, handling correspondence, managing check-in operations, and responding to inquiries. The Front Desk Clerk should strive to demonstrate world class service in all interactions. The Front Desk Clerk should comply with all Pebble Beach Company safety and health policies and procedures. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * The Front Desk Clerk serves as our guests' first point of contact and manages all aspects of their accommodation. Front Desk Clerk responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. * The Front Desk Clerk supports all departments, guests, outside vendors and employees within the company through their daily tasks. * The Front Desk Clerk proactively provides our guests with personal service and attention that exceeds their expectations. The Front Desk Clerk ensures that the company's Mission Statement and Vision Statement are continuously met. Absolutely Required Skills: * Facilitate guest check-in and check-out by providing efficient and accurate service. * Answer telephones, providing information about room rates, packages and various resort amenities. * Comply with all Pebble Beach Company safety and health policies and procedures. Desired Skills: * Obtain comprehensive understanding of the daily operations of the hotel while still maintaining a high level of world class service to all patrons. * Develop strong interpersonal skills in task delegation and communication. * Responsible for managing the customer experience, educating and upselling guests on products and services. Why work for Pebble Beach Company: * Competitive Pay: $17.00/hour plus service charges. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $17 hourly 60d+ ago
  • Front Desk Attendant - Special Swing Shift

    Amigos de Guadalupe

    Front desk clerk job in San Jose, CA

    Front Desk Attendant for Interim Housing Program TITLE: Front Desk Attendant SCHEDULE: Saturday-Wednesday 6 PM-2:30 AM REPORTS TO: Program Manager CLASSIFICATION: Non-exempt, Full-Time with eligibility for medical, dental, and vision health benefits as well as 401k plan eligibility COMPENSATION: $30 per hour Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Rationale: Amigos de Guadalupe is looking for an experienced Front Desk Attendant to serve in its hotel program. As the first point of contact that all clients and visitors see upon arrival, the front desk attendant checks guests in and out of their rooms, distributes room keys, and answers questions. This person serves as a support to case managers to achieve the program and individual family goals of the program. The successful candidate will be able to demonstrate team leadership skills, the ability to form and maintain, and support a team dedicated to the Mission of Amigos and the program goals and objectives of the program. Essential Duties: Perform all check-in and check-out tasks Create room keys for new guests Manage email reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Respond to clients' concerns and repairs in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of guest enrollment Serve as a physical presence by making regular walk-throughs of the site Monitor premises and personnel by walking the site property, monitoring surveillance equipment, and observing access points Investigate security breaches, incidents, and suspicious behavior/activity in a timely manner Send reports on breaches, incidents, and suspicious behaviors/activities to management at the end of each shift Verify guests enrollment into the program before allowing entrance into the property without a key Demonstrated ability to think quickly and de-escalate situations that arise Contribute to team effort by accomplishing related tasks that may be assigned Work Hours Swing shift - 6:30 pm - 2:30 am Qualifications and Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Customer service attitude Excellent communication and organizational skills Must be able to stand for up to 4 hours Must be able to lift up to 15 lbs. Basic computer skills Strong interpersonal, verbal, and written communication skills Excellent sense of judgment Can stay alert at all times Valid Driver's License Education and Experience Requirements High School Diploma or equivalent required; AA or BA degree preferred Front desk or receptionist experience or equivalent
    $30 hourly Auto-Apply 60d+ ago
  • Front Desk Agent - $18 per hour - Santa Cruz Hilton

    Huntremotely

    Front desk clerk job in Santa Cruz, CA

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $33k-41k yearly est. 21h ago
  • Front Desk

    Advance Services 4.3company rating

    Front desk clerk job in Gilroy, CA

    As a Front Desk Admin, you will be responsible for creating a welcoming environment for patients while managing administrative and clerical duties. This role serves as the first point of contact for patients and plays a key role in ensuring efficient office operations and excellent patient service. Must have 1 year experience in Dental field. Answer phone calls, schedule appointments, and manage the appointment calendar. Communicate effectively with dental staff regarding patient flow and scheduling. Keep the reception area clean, organized, and professional Other duties may apply. Pay: Varies depending on experience Shift: Mon-Fri 8am-4:30pm Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. Great Referral Incentives. Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website, *********************** Please select a branch near you or call our office at ************ Stop in and see our experienced, bilingual, and friendly staff today at 8021 Kern Ave., Gilroy, CA 95020 Advance Services is an equal opportunity employer #cm3
    $39k-51k yearly est. 12d ago
  • Front Desk Agent/Night Auditor

    General Accounts

    Front desk clerk job in Morgan Hill, CA

    The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Compensation: $20.00 - $22.00 per hour Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $20.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $20-22 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk clerk job in Newark, CA

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Radiate Hospitality

    Front desk clerk job in Menlo Park, CA

    What We Look For... We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: * Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information. * Build an authentic bond with guests and create a unique experience that they will want to come back for. * Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct. * Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel. * Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again. * Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations. * Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct. * Listen to guest concerns, solve problems creatively and answer questions. * Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests. * Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications: * Previous front desk, reservations, and/or hospitality experience preferred * Excellent customer service skills. Be Bold. Apply Now. Like what you see? If interested, please apply now to be considered for this position. Radiate Hotels is an EOE M/F/D/V
    $33k-41k yearly est. 5d ago
  • Front Desk Agent Night Audit- Hotel

    Bmvhotels LP

    Front desk clerk job in Gilroy, CA

    Job Description FRONT DESK AGENT REPORTS TO: Front Office Manager Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established creditchecking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales driven. Presents options and alternatives to guests and offers assistance in making choices. Know the location and types of available rooms as well as activities and services of the property. DUTIES AND RESPONSIBITILITES: Registers guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Uses suggestiveselling techniques to sell rooms and to promote other services of the hotel. 4. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. 5. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. 6. Processes reservations from the sales office, other hotel departments, and travel agents. 7. Maintains a thorough knowledge of the room rack locations, types of rooms, room rack operations, package plans, and discounts. 8. Knows the credit policy of the hotel and how to code each reservation. 9. Prepares letters of confirmation. 10. Understands the hotel's policy on guaranteed reservation, and noshows. 11. Processes advance deposits on reservations. 12. Tracks future, room availabilities on the basis of reservations. 13. Prepares expected arrival lists for front office use. 14. Assists in pre-registration activities when appropriate. 15. Monitors advance deposit requirements. 16. Makes sure that files are kept up to date. 17. Answers letters of inquiry regarding rates and availability. Processes guest checkouts. Reads and initials the pass-on log.. Is aware of daily activities and meetings taking place in the hotel. 20. Attends department meetings. 21. Answers incoming calls. 22. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. 23. Places outgoing calls. 24. Takes and distributes messages for guests 25. Logs all wakeup call requests and performs wakeup call services. 26. Provides information about guest services to guests. 27. Answers questions about hotel events and activities. 28. Understands PBX switchboard operations. Summarizes results of operations for management. 30. Understands principles of auditing, balancing, and closing out account 31. Knows how to operate posting machines and other front office equipment. Understands and knows how to perform checkin and checkout procedures. 33. Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early checkins, special requests, and partday rooms. 34. Thoroughly understands and adheres to proper credit, checkcashing, and cash handling policies and procedures. 35. Posts and files all charges to guest, master, and city ledger accounts. Obtains the house bank and keeps it balanced. Completes cashier preshift supply checklist. Takes departmental machine readings at the beginning of the shift. Post charges to guest accounts. Transfers guest balances to other accounts as required. Settles guest accounts. Handles cash, traveler's checks, personal checks, credit cards, and direct billing requests properly 43. Posts nonguest ledger payments. 44. Makes account adjustments. 45. Disperses guest records upon checkout. 46. Transfers folios paid by credit card to each credit card's master file. Transfers folios charged to the nonguest ledger to each company's master file. Balances department totals at the close of the shift. 49. Balances cash at the close of the shift. 50. Manages safe deposit boxes. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Knows how to use all front office equipment. Follows procedures for issuing and closing safe deposit boxes used by guests. 55. Maintains the cleanliness and neatness of the front desk area. 56. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Uses proper telephone etiquette. 58. Uses proper mail, package, and message handling procedures. 59. Reports any unusual occurrences or requests to the manager or assistant manager. 60. Knows all safety and emergency procedures. Is aware of accident prevention policies. Posts room charges and taxes to guest accounts. Processes guest charge vouchers and credit card vouchers, Transfers charges and deposits to master accounts. Verifies all account postings and balances. Monitors the current status of coupon, discount, and other promotional programs. Prepares a summary of cash, check, and credit card activities. 67. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy Develops and maintains all aspects of the hotel's reservations, check-in, and check-out system directed toward the maximization of profit. Maintain cleanliness of Front Lobby Area. Vacuuming, mopping and sweeping when possible and necessary. Empting of front office trash. Attend to breakfast/evening reception bar tasks when necessary. 72. Promotes goodwill by being courteous, friendly, and helpful to guests, managers, and fellow employees. 73. Other duties as requested PREREQUISITES: Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(S) Used by guests who visit the workplace. Experience: Previous hotelrelated experience desired. Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, driving, Signature Date Visual activity, and may on occasion have to lift and carry up to 40 pounds.
    $33k-41k yearly est. 21d ago
  • Front Desk Agent

    Crescent Careers

    Front desk clerk job in Mountain View, CA

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members Discounts with our Crescent managed properties in North America for you & your family members Marriott Hotels discount domestic and international locations for you and your family members Here is what you will be doing each day: As our Front Desk Agent at Aloft Mountain View, you will provide a warm welcome at check-in and a fond farewell at check-out and in between, creating a memorable experience from their arrival to departure. ESSENTIAL JOB FUNCTIONS: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests Does this sound like you? You have impeccable customer service skills and you thrive in a fast-paced environment. Your smile is contagious, setting the tone for both our guests and your teammates to feel positive and valued. You are able to read the room and provide a personalized service to each guest that makes them feel recognized and valued. Providing an excellent first and last impression comes naturally to you and it makes our guests feel at home. Besides being an expert in multitasking, you are also detail-orientated in all areas of the Front Desk operations. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $33k-41k yearly est. 15d ago
  • Part-time Front Office Agent

    Sh Hotels 4.1company rating

    Front desk clerk job in Sunnyvale, CA

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. POSITION OVERVIEW The Front Office Agent serves as the first point of contact for guests. This role involves handling check-ins and check-outs, managing reservations, and providing information and assistance to ensure a positive guest experience. The Front Office Agent plays a key role in creating a welcoming environment and ensuring a positive guest experience. This position is also responsible for managing incoming and outgoing calls and is essential in maintaining effective communication within the hotel, ensuring that guests have a seamless and enjoyable experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Check-in and check-out hotel guests in a confident, professional, and friendly manner, ensuring a smooth and efficient experience. * Address guest inquiries, requests, and complaints promptly and professionally, ensuring high levels of guest satisfaction. * Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day or night. * Manage payments, including cash, credit card transactions, and room charges. * Complete all items as listed on shift checklists. * Maintain accurate records of guest information, room assignments, and billing. * Complete all items as listed on shift checklists. * Follow proper cash handling procedures. * Work closely with housekeeping, maintenance, and other departments to fulfill guest needs and ensure smooth operations. * Maintain familiarity with hotel management software and basic computer skills. * Knowledgeable of hotel fire, emergency, and safety procedures. * Respond to all incoming calls promptly and courteously, directing them to the appropriate departments or individuals. * Assist guests with various requests, such as room service orders, wake-up calls, or information inquiries, and ensure their needs are met. * Take accurate messages for guests or staff members and ensure they are delivered promptly. * Screen calls to identify the nature of the inquiry and transfer them to the correct department or person. * Handle emergency calls calmly and efficiently, following the hotel's procedures to ensure guest and staff safety. * Maintain accurate logs of incoming and outgoing calls, messages, and any guest complaints or requests. * Provide guests with information about the hotel's services, amenities, and local attractions. * Communicate guest requests and information to relevant departments, such as housekeeping, maintenance, or room service. QUALIFICATIONS & SKILLS REQUIRED: * Previous hotel experience. * Ability to satisfactorily communicate in English (speak, read, write). * Ability to accurately compute and manipulate mathematical calculations. * Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness. * Computer knowledge in Windows environment as well as proficiency in the property management system. * Ability to handle multiple calls and tasks simultaneously in a fast-paced environment. * Excellent verbal communication skills, with a clear and pleasant speaking voice. * Ability to work a variety of varying schedules including early mornings, late nights, overnights, weekends, and holidays. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment. * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $25.00 - $27.00 Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $37k-44k yearly est. 60d+ ago
  • Receptionist Front Desk

    Cb 4.2company rating

    Front desk clerk job in Palo Alto, CA

    Benefits: Company parties Health insurance Paid time off Training & development Duties include: Typing, Perform Office Duties, Answer Telephones, Scheduling Appointments, Greet the Public and Lift Approximately 15 pounds. We are looking for someone to work 3 to 5 days a week, 36 to 40 hours per week. If you are Dependable, Energetic, Punctual, Friendly, Multi-Tasker, Team Player, Computer Literate (e-mail, word, excel, etc.) Compensation: $25.00 per hour
    $25 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Solvint

    Front desk clerk job in Santa Clara, CA

    Solvint offers a wide range of tailor-made and integrated services covering entire E2E Supply Chain (Procurement, Operations, In/Outbound Logistics & End-2-End Planning). Our services have a direct and measurable impact on our client companies performance. Solvint provides highly effective BPO solutions in the field of procurement and supply chain management. Our BPO Solutions are tailor-made and fully aligned with our client's requirements (e.g. in-house/remote, availability, capacity, skill diversity, etc). Based on a predefined operating model and our unambiguous ROI engagement, Solvint BPO solutions are designed to relieve clients from the burden of the “daily little things” while still enabling clients to remain at the steering wheel for all critical decisions. We are seeking a reliable receptionist who is friendly, outgoing, organized, and a problem solver. The right candidate must be responsible, energetic, provide excellent customer service, and functions well as part of a team. Benefits include paid certifications, on-going training, paid holidays, above industry paid time off, and medical. WHAT YOU WILL DO As the face of Solvint and first point of contact; the office Receptionist is responsible for balancing a variety of tasks associated with the front office. The ideal candidate will have a friendly and warm personality, a strong attention to detail, and the ability to multi-task in a fast-paced office environment. DUTIES • Greet and welcome clients and office guests. • Maintain a balanced schedule ensuring productivity. • Enter Client information into the software system. • Participate in meetings in accordance with the practice schedule. • Answer, route, and return all phone calls and email in a prompt and professional manner. • Collect payment based on the terms of the office. WHAT WE SEEK Our ideal candidate possesses the following qualifications: • English as a first language • Have a friendly and outgoing personality • Maintain a calm demeanor during periods of high volume • Have excellent computer skills • Experienced in Microsoft Office • Contribute to a positive team environment • Have positive and optimistic professional outlook • Be open to learning and receiving constructive feedback • Ability to multi-task • Equivalent to high school diploma or general education degree (GED) • Full-Time availability M-F with no evening hours PREFERRED: • Previous experience in an office or hospitality industry • Knowledge of LMS computer software • Understanding of Operations / Logistics industry
    $33k-43k yearly est. 60d+ ago
  • Front Desk Receptionist

    Jobtrain 4.1company rating

    Front desk clerk job in Menlo Park, CA

    The Receptionist/Admin Asst serves as the initial point of contact for our main JobTrain office. This person will greet visitors in person and over the phone to describe services and programs, make appointments, take messages, and direct visitors. In addition, this person serves as a member of the Outreach and Registration team for JobTrain's career training programs and helps clients complete the registration process. The Receptionist/Admin Assistant will perform other duties as needed. This is an onsite role. The scheduled hours are 7:45 a.m. to 4:15 pm. Except during rare office closures, there are no remote working opportunities for this role. General Duties and Responsibilities Receives and greets visitors in a warm and professional manner, determines nature of their visit, processes check-in, notifies appropriate staff members to collect visitor from lobby or directs visitor to appropriate resource or location in the facility Develops a deep understanding of JobTrain's programs, services and processes in order to represent the organization to visitors and callers, effectively answer questions about programs and services and provide additional relevant marketing materials Administers appropriate protocol(s) / processes as needed: Maintaining logs, providing a badge, taking temperature, creating name tags, monitoring visitors, etc. Maintains a clean, organized and professional desk and front lobby, looking for opportunities to improve the office environment and functions. Ensures informational flyers and forms are well stocked Answers and transfers telephone calls and schedules appointments in relevant systems as needed and maintains various calendars Sends, receives, and distributes mail and packages using USPS or other delivery services Performs routine clerical/support duties such as: data entry, filing, word processing, and event support Monitors JobTrain office and building supply needs and submits replacement order list for purchasing Maintains procedural documentation to support JobTrain, such as phone lists, vendor contact lists, emergency contact lists, etc. Proactively contacts clients who have expressed interest in JobTrain's programs and services to assist them with the registration process Contacts community organizations to inform them of upcoming JobTrain programs and services, as needed Staff community events as needed, including the occasional weekend or evening event Records all client and organization contact in Salesforce QualificationsExperience Minimum 2 years experience in a public-facing customer service or front desk / reception role required. Demonstrated ability to work independently while representing an organization and helping clients Experience communicating business information in Spanish is highly desired but not required Required Knowledge / Skills / Abilities Communications - must demonstrate a professional, polite and welcoming communication style over the phone, in person and in writing; ability to efficiently and appropriately describe and promote JobTrain's programs and services; ability to provide clear instructions and take clear messages; ability to speak Spanish is a plus. Client Orientation - able to identify and act upon the needs of diverse guests, clients, visitors with a service orientation, understand initial needs and reason for visiting, and quickly and efficiently directing to the appropriate party. Listening - ability to give full attention to what other people are saying, taking time to understand, asking questions as appropriate, and responding as needed. Dependable and detail oriented - demonstrated dependability and punctuality, able to follow procedures, maintain accurate logs, and perform duties in a timely manner as needed Organization skills - ability to follow processes, policies and procedures in an organized manner. Able to quickly and creatively recommended procedures where none exist. Technology skills - ability to effectively learn and use relevant technology at an intermediate level: phone/PBX, software systems (such as MS Office, Calendly, Salesforce, etc.) in order to create documents and perform basic formatting (page breaks, headers or footers, insert graphics, create automatically generated tables of contents and merge form letters from a database of addresses); and auto-calculating spreadsheets, create images, and sort and filter data tables. COVID-19 Certification JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law. Compensation and Benefits: This is a full-time, nonexempt on-site position. JobTrain offers a competitive pay and generous benefits package including affordable health insurance, dental insurance, vision, paid vacation, paid sick time, paid holidays, paid floating holidays, retirement program with employer match, long-term disability, life insurance and employee assistance program (EAP.) The hiring rate is $23.34 based upon various factors including budgeted funds, internal equity, and relevant experience. Additional Information We want applicants who are interested in JobTrain's mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process. JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin. Also, please note: Our focus is on local candidates, we do not offer relocation benefits. Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions). JobTrain will require the successful candidate to undergo a background check.
    $23.3 hourly Auto-Apply 52d ago
  • DENTAL FRONT DESK RECEPTIONIST-BILINGUAL (REDWOOD CITY, CA)

    Ravenswood Family Health Network 3.5company rating

    Front desk clerk job in East Palo Alto, CA

    ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health. Ravenswood Family Dentistry (RFD) is a dental clinic located in East Palo Alto. We offer dental care to people of all ages, regardless of their ability to pay. As a multi-cultural community dental clinic, our goal is to provide excellent dental care to our patients. POSITION SUMMARY Under the supervision of the Dental Front Office Manager and the Dental Director, the Dental Clinic Receptionist is responsible for liaison between the Dental Clinic and patients. Answers phones, greets, registers and schedules patients. Updates patient identification, contact, insurance and eligibility information. Assists patients or arranges for assistance with applications for insurance. Answers patients non-clinical questions. Collects and enters data. Reports that patient has arrived to back office. Collects fees, as appropriate. Is bilingual English/Spanish. DUTIES AND RESPONSIBILITIES To be performed in accordance with RFHN Policies and Procedures * Dental Reception/Patient Check-in/out duties. * During the COVID-19 pandemic, is also tasked with Screener duties: * Ensures that each individual is properly screened for infectious disease; * Ensures that everyone utilizes personal protective equipment/masks. * Greets patients and visitors in a prompt, courteous and respectful manner. * Answers phones, provides information, takes messages and/or directs calls to appropriate individuals. * Checks patients in, updates information, and verifies insurance eligibility. * Schedules and confirms appointments. * Follows up with patients who have missed appointments and reschedules as appropriate. * Posts patient payments and prints information for patients as needed. * Maintains the lobby in orderly manner. * Assists with various administrative functions of the center as appropriate and as time permits. * Participates in appropriate health promotion/disease prevention activities, both onsite and offsite as required. * Participates in quality improvement programs and initiatives. * As directed by a supervisor, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives. * Other duties as assigned and requested.
    $34k-42k yearly est. 12d ago
  • Front Desk Agent

    Radiate Hospitality, LLC

    Front desk clerk job in Menlo Park, CA

    Job Description What We Look For... We are looking for a Guest Service Agent to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information. Build an authentic bond with guests and create a unique experience that they will want to come back for. Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct. Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel. Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again. Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations. Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct. Listen to guest concerns, solve problems creatively and answer questions. Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests. Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications: Previous front desk, reservations, and/or hospitality experience preferred Excellent customer service skills. Be Bold. Apply Now. Like what you see? If interested, please apply now to be considered for this position. Radiate Hotels is an EOE M/F/D/V ** Job Posted by ApplicantPro
    $33k-41k yearly est. 30d ago
  • Front Desk Agent

    Bmvhotels LP

    Front desk clerk job in Gilroy, CA

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities: Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications: Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $33k-41k yearly est. 31d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Santa Cruz, CA?

The average front desk clerk in Santa Cruz, CA earns between $27,000 and $42,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Santa Cruz, CA

$33,000
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