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Front desk clerk jobs in Springfield, MA

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Front Desk Clerk
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  • Non-profit Mailroom Clerk

    Innovairre Communications

    Front desk clerk job in West Springfield Town, MA

    Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients. Location: 528 Route 13, Milford, NH 03055 See what our Milford New Hampshire employees have to say about our Donation Processing Business! Mailroom Clerk/Donation Processor: Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office. Benefits include paid time off, as well as paid holidays. We currently have the following hours available: Full time (2nd Shift) 4:00pm-12:00am We will train you, no experience needed! Responsibilities: Opens and scans mail that comes in from our nonprofits. Learns and operates a Mail Opening Machine - on the job training! Easy to learn! Reports mail issues and/or equipment problems to your supervisor. Maintains accurate piece count and reports daily to the supervisor. Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre. EEO Statement We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do. Benefits We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
    $31k-38k yearly est. 4d ago
  • Order Entry Specialist

    Young Pharmaceuticals Inc.

    Front desk clerk job in Wethersfield, CT

    . The Sales Support Representative will assist the Sales Department by following up with sales representatives, processing sales orders, processing sales leads, and completing returns. This individual will also answer and screen phone calls in a timely manner and will direct calls to the appropriate offices. Responsibilities: - Process sales orders - Process customer returns - Process order updates, coordinate ship dates, and communicate lead times to sales reps with input from production / shipping departments - Answer and screen phone calls Qualifications / Requirements: - 1-2 years sales support, customer service, order entry, administrative assistant, or reception experience required - Intermediate computer skills with working knowledge and experience in Microsoft Office including Excel and Word. QuickBooks experience is a plus. Required Skills / Abilities: - Excellent time-management skills with the ability to prioritize and multitask - Data Entry skills - Attention to detail and ability to adjust to ever-changing protocols - Must be able to work with a minimum amount of supervision - Must be able to work in a fast-paced environment - Ability to communicate effectively - both in written and verbal form - Ability to problem solve - Reliable Transportation
    $41k-50k yearly est. 4d ago
  • Receptionist

    Tri-com Consulting Group

    Front desk clerk job in Southington, CT

    Receptionist/Clinic Office Assistant Duration: 13-week Contract Work Week: Part-Time - 24 Hours Schedule: Monday, Tuesday, Wednesday 8:00 a.m. - 5:00 p.m. EXAMPLES OF DUTIES Acts as triage/receptionist for incoming patients and telephone calls Schedules patient appointments for clinics, surgery and diagnostic testing Assures availability of medical records Prepares a variety of requests for patient diagnostic testing May transport specimens Receives/records tests results, notifies physicians of results Processes billing/insurance information Sends out reminder cards/letters to cancel and reschedule appointments May assist physicians in minor office procedures May stock rooms May order supplies Works on special projects May perform secretarial duties Keeps records/files Prepares reports/correspondence Performs related duties as required MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY: Knowledge of the principles and practices of clinical office management Knowledge of medical terminology Considerable interpersonal skills Oral and written communications skills Ability to operate office equipment which may include word processors, computer terminals or other automated equipment Ability to schedule and prioritize workflow EDUCATION AND TRAINING: General Experience: Two (2) years of relevant experience scheduling medical appointments in a medical setting. Substitutions Allowed: Graduation from a medical office assistant program may be substituted for the general experience
    $30k-38k yearly est. 2d ago
  • Order Entry & Customer Service

    Excel Technologies 3.9company rating

    Front desk clerk job in Enfield, CT

    Company Excel Technologies, Inc. is a premier distributor of supplies, instruments and equipment for optical applications and materials preparation. We empower customers to understand their materials by delivering the industry's most comprehensive suite of products and services for materials preparation, inspection, measuring and analysis. As a family-run business of over 50 years, Excel remains invested in yesterday, today and tomorrow. Our experience, stability and growth are rooted in maintaining unparalleled attention to detail and consistently working to exceed expectations. Like a family, our success starts and ends with building and fostering relationships through effective, ongoing communication and collaboration. Duties & Responsibilities Accurately process detailed orders received via online, fax, e-mail, and telephone while adhering to established company standards Manage customer portals and EDI transactions Daily preparation of end of day reports and review of orders in process Generate shipping documents and labels (communicate with logistics companies when necessary) Participate in receipt of goods and invoicing process Maintain electronic (CRM System / Pipeline) and hard copy files including supplier/vendor surveys Participate in daily team huddles Customer service tasks related to order processing, including but not limited to; acknowledgements, clarifications, order status, inventory status, backorders, tracking information and CRM pipeline Perform general office tasks and work on projects that may not be associated with daily activities, as requested at the discretion of management Resolve order errors and pricing discrepancies; work to prevent similar future errors Communicate with team members regarding outbound and inbound shipments (process RMA's as needed) It is expected that duties and responsibilities are performed in accordance with standard operating procedures and requirements. Experience & Requirements This is a flexible position open to candidates with varying levels of experience; order processing, customer service, order fulfillment, inventory control and administrative warehouse experience is an advantage. Candidates should demonstrate exceptional organizational, time management, and prioritization skills and possess excellent verbal and written communication skills. Successful candidates are able to multitask and process customer documents in an ERP environment quickly and accurately, with little supervision. Proficiency with Microsoft Excel, Outlook and Word is expected. Candidates are expected to accurately type 50 wpm, at minimum. Experience with shipping software (UPS WorldShip, FedEx) and/or enterprise software solutions (e.g. CRM, ERP, EDI) is a bonus. ***Note - Part time candidates can be considered with a schedule of 8:30AM - 3:00PM or 9:00AM - 3:30PM*** Compensation Excel offers a competitive salary depending on experience and a full complement of benefits.
    $42k-51k yearly est. 60d+ ago
  • Front Desk Agent

    Monarch Place 4.4company rating

    Front desk clerk job in Springfield, MA

    Job DescriptionDescription: Guest Service Agent - Sheraton Hotel Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team. Key Responsibilities: - Perform check-in and check-out procedures in accordance with Marriott standards - Post charges to guest folios accurately and efficiently - Maintain inventory of gift shop items and assist guests with purchases - Enroll guests into the hotel's guest loyalty program to enhance their experience - Receive and handle incoming and external calls professionally - Transfer calls to appropriate departments or personnel - Attend pre-shift meetings to stay informed about hotel updates and special events - Create key packets for group check-ins to ensure smooth arrivals - Explain hotel services, amenities, and features to guests - Perform all other duties as assigned to support hotel operations and guest satisfaction Skills and Qualifications: - Knowledge of hotel policies, procedures, and services, with a general understanding of other departments - Exceptional computer skills, including familiarity with hotel management software - Excellent communication skills in English, both verbal and written - Ability to handle multiple tasks efficiently and remain calm under pressure - Strong interpersonal skills and a professional appearance - Ability to work flexible hours, including evenings, weekends, and holidays At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application. Requirements:
    $33k-40k yearly est. 13d ago
  • Front Desk Attendant - Northampton, MA

    Spare Time Entertainment 4.0company rating

    Front desk clerk job in Northampton, MA

    Job Responsibilities Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. Answer guest inquiries over the phone and in person; providing accurate information. Inform guests of upcoming promotions, specials, and events. Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. Issue, record and redeem gift certificates, coupons, etc. ... according to company policy. Balance receipts, count cash, and complete daily shift paperwork. Manage lane inventory and assists with lane turnover tasks. Maintain a sanitary, organized, and presentable area. Communicate with pit crews; operate call buttons, relay information, log calls, check response time. Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc. Perform opening and closing duties as required. Monitor guests for rule violations. Report all company violations to management. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Qualifications High school diploma or equivalent preferred. 6+ months previous entertainment center, hospitality, or retail experience. Work Environment The noise level can be loud and may contain lighting effects such as lasers and strobes. This job requires working with large crowds and children. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand and walk for extended periods of time and able to lift 50 pounds. This position regularly requires long hours and frequent weekend work.
    $28k-37k yearly est. 60d+ ago
  • Front Desk Agent- Weekly Pay!

    NFC Amenity Management 3.8company rating

    Front desk clerk job in Worcester, MA

    [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- ******************************************************************************************************************* This is a part-time position with a pay rate of $17.25 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. APPLY HERE- ******************************************************************************************************************* We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! A minimum of 1 year of customer service experience is required. Experience in the hotel or hospitality industry is preferred. Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A comprehensive list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the pay for this position is $17.25 per hour. Historically, it pays $17-$19 per hour.
    $17-19 hourly 60d+ ago
  • Front Desk Agent - Homewood Suites by Hilton Southington

    Briad Hotels | The Briad Group

    Front desk clerk job in Southington, CT

    Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Southington, CT First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $30k-37k yearly est. 12d ago
  • Hotel Front Desk Agent

    Innventures Hotel Mgmt Co 3.4company rating

    Front desk clerk job in Windsor Locks, CT

    Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist - Part-Time evenings

    Community Health Connections 4.2company rating

    Front desk clerk job in Gardner, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. The front desk receptionist will work part time Tuesday, Wednesday, and Thursday evenings. Major responsibilities: Receives and directs incoming patients Provides excellent quality Behavioral Health Services Reviews and updates patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments and assists in managing Open Clinics Schedules patient appointments according to established protocol Provides coverage to Mental Health Medical Records as needed May also assist with Interpreting for Mental Health patients Minimum Qualifications: High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred Spanish language fluency and ability to be trained in Mental Health interpreting a plus Ability to work Tuesday, Wednesday, and Thursday evenings Work experience in a similar behavioral health office environment preferred Knowledge of insurance regulations for Mental Health Services required. Knowledge of basic medical terminology and willingness to learn Mental Health terminology Computer skills for accurate data entry Ability to work independently Demonstrated interpersonal and teamwork skills required Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-45k yearly est. 60d+ ago
  • Front Desk Receptionist

    Refocus Management Services 3.4company rating

    Front desk clerk job in Meriden, CT

    ****Travel between our Meriden/Bloomfield office is required We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible. Job Responsibilities: · Interview patients and document ocular and medical histories · Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry. · Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam. · Assist in minor surgery procedures, laser surgery and crosslinking. · Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff. · Administer eye drops as required by the physician. (Certification Required) · EMR scribing and electronic medication refills. · Perform clinical and administrative duties as directed · Provide support to triage department as needed. · Provide support to surgical coordination department as needed. Schedule: M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.) Minimum Qualifications: High School Diploma or equivalent required. Preferred Qualifications: Certified Ophthalmic Assistant/Technician/Scribe Certification Special Skills: Ability to work well with others Reliable, punctual and dependable. Excellent communication skills Data entry and typing skills Ability to work in a fast paced environment Exceptional customer service skills Proven experience as an Ophthalmic Technician Knowledge of medical office procedures. We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
    $35k-43k yearly est. 60d+ ago
  • Front Desk Agent

    Auberge Resorts 4.2company rating

    Front desk clerk job in Washington, MA

    Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. * Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. * Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. * Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. * Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. * Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications * 1 year in a similar role * Strong interpersonal and communication skills * Ability to handle multiple tasks efficiently * Familiarity with hotel management systems and basic computer skill Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $33k-38k yearly est. 9d ago
  • Front Desk Agent

    Anadi Hotels

    Front desk clerk job in Fiskdale, MA

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person
    $32k-39k yearly est. 16d ago
  • Front Desk Agent

    La Quinta Inn & Suites

    Front desk clerk job in Fiskdale, MA

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person
    $32k-39k yearly est. 16d ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Front desk clerk job in Worcester, MA

    Job DescriptionThe Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Excellent Customer Service experience At least 1 year of recent work experience Previous Receptionist Experience Dentrix and/or Eaglesoft Bilingual (Spanish) - big plus! Previous Dental experience - big plus! We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. 3d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk clerk job in Westfield, MA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Weekday and Weekends, Saturdays and Sundays mandatory Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $31k-40k yearly est. 60d+ ago
  • Order Entry/Customer Service

    Excel Technologies 3.9company rating

    Front desk clerk job in Enfield, CT

    Excel Technologies, Inc. is a family-run designer, manufacturer and global distributor of supplies, instruments and equipment with disruptive technologies in optical applications and materials preparation for large aerospace and defense OEM's. We empower customers to understand their materials by delivering the industry's most comprehensive suite of products and services for materials preparation, inspection, measuring and analysis. Our customers represent the elite of modern engineering and manufacturing, spanning industries that shape the future - aerospace and defense, advanced manufacturing, automotive, energy, electronics, and medical technology including multiple partners at the forefront of humanity's race to return to space (we can't mention any names; but think Musk, Bezos and Branson...you get the picture). As a family-run, and now woman owned, small business of over 53 years, Excel remains invested in yesterday, today and tomorrow. Our experience, stability and growth are rooted in maintaining unparalleled attention to detail and consistently working to exceed expectations. And, like a family, our success starts and ends with building and fostering relationships through effective, ongoing communication and collaboration. Duties & Responsibilities Accurately process detailed orders received via online, fax, e-mail, and telephone while adhering to established company standards Manage customer portals and EDI transactions Daily preparation of end of day reports and review of orders in process Generate shipping documents and labels (communicate with logistics companies when necessary) Participate in receipt of goods and invoicing process Maintain electronic (CRM System / Pipeline) and hard copy files including supplier/vendor surveys Participate in daily team huddles Customer service tasks related to order processing, including but not limited to; acknowledgements, clarifications, order status, inventory status, backorders, tracking information and CRM pipeline Perform general office tasks and work on projects that may not be associated with daily activities, as requested at the discretion of management Resolve order errors and pricing discrepancies; work to prevent similar future errors Communicate with team members regarding outbound and inbound shipments (process RMA's as needed) It is expected that duties and responsibilities are performed in accordance with standard operating procedures and requirements. Experience & Requirements This is a flexible position open to candidates with varying levels of experience; order processing, customer service, order fulfillment, inventory control and administrative warehouse experience is an advantage. Candidates should demonstrate exceptional organizational, time management, and prioritization skills and possess excellent verbal and written communication skills. Successful candidates are able to multitask and process customer documents in an ERP environment quickly and accurately, with little supervision. Proficiency with Microsoft Excel, Outlook and Word is expected. Candidates are expected to accurately type 50 wpm, at minimum. Experience with shipping software (UPS WorldShip, FedEx) and/or enterprise software solutions (e.g. CRM, ERP, EDI) is a bonus. ***Note - Part time candidates can be considered with a schedule of 8:30AM - 3:00PM or 9:00AM - 3:30PM*** Compensation Excel offers a competitive salary depending on experience and a full complement of benefits.
    $42k-51k yearly est. 16d ago
  • Front Desk Attendant - Windsor Locks

    Spare Time Entertainment 4.0company rating

    Front desk clerk job in Windsor Locks, CT

    Job Responsibilities Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. Answer guest inquiries over the phone and in person; providing accurate information. Inform guests of upcoming promotions, specials, and events. Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. Issue, record and redeem gift certificates, coupons, etc. ... according to company policy. Balance receipts, count cash, and complete daily shift paperwork. Manage lane inventory and assists with lane turnover tasks. Maintain a sanitary, organized, and presentable area. Communicate with pit crews; operate call buttons, relay information, log calls, check response time. Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc. Perform opening and closing duties as required. Monitor guests for rule violations. Report all company violations to management. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Qualifications High school diploma or equivalent preferred. 6+ months previous entertainment center, hospitality, or retail experience. Work Environment The noise level can be loud and may contain lighting effects such as lasers and strobes. This job requires working with large crowds and children. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand and walk for extended periods of time and able to lift 50 pounds. This position regularly requires long hours and frequent weekend work.
    $26k-34k yearly est. 60d+ ago
  • Front Desk Receptionist - Dental

    Community Health Connections 4.2company rating

    Front desk clerk job in Gardner, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts. Under the general supervision of the Dental Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the Dental Department. The responsibilities of the Front Desk Receptionist include answering the telephones, checking patients in and out of the clinic, registering new patients, updating existing patient information in the appropriate practice management software, printing encounter forms, booking appointments, cash reconciliation, and other duties as assigned. Essential Duties and Major Responsibilities: Receives and directs incoming patients Registers new patients into the system accurately and in a timely fashion Review and update existing patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in patients with obtaining appointments and picking up prescriptions or completed forms Answer multi-line and direct calls, take accurate messages, and then distribute them to the appropriate provider or staff person. Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments in collaboration with appropriate clinical staff Schedules patient appointments according to established protocol Copies of dental records as requested by patients, insurance companies, and other outside sources Demonstrate understanding and commitment to the health center mission Demonstrate understanding and commitment to the established CHC Values and Standards Performs other job-related duties as required or assigned Help Call Center as needed. Nights and Weekends as needed. Minimum Qualifications: High School Diploma or GED required; Associate Degree in secretarial science or equivalent preferred Bilingual in Spanish or Portuguese a plus. one year of similar work experience in a dental or medical office environment is preferred Computer skills for accurate data entry Knowledge of basic medical terminology is preferred Demonstrated interpersonal relationship skills Demonstrated proficiency in reading, writing, and speaking in English Demonstrated ability to work in a fast-paced, high telephone-call volume office environment Benefit: 401k Generous vacation and personal time for eligible employees Sick time Medical, dental, and vision insurance 100% paid Life insurance/AD&D and Long-Term Disability Employee Assistance Program (EAP) Discounts on - gym membership, travel and entertainment, cell phone service, computer purchases, and more! College Tuition Rewards/CMEs Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learns”, team building, and more!) EyeMed Vision Care Program Accident & Cancer Insurance Educational development reimbursement
    $39k-45k yearly est. 60d+ ago
  • Front Desk Receptionist (Worcester)

    Dental Dreams 3.8company rating

    Front desk clerk job in Worcester, MA

    Job DescriptionThe Role: KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: At least 1 year of recent work experience - Required Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $31k-36k yearly est. 22d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Springfield, MA?

The average front desk clerk in Springfield, MA earns between $26,000 and $38,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Springfield, MA

$31,000
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