Front Desk Representative
Front desk clerk job in Beaumont, CA
Front Desk Receptionist for Specialty Orthopedic Group
Join our dynamic orthopedic practice as a Front Desk Receptionist, where you will be the first point of contact for our patients and visitors. We are committed to providing exceptional patient care and a welcoming environment. If you are organized, personable, and eager to contribute to a specialized healthcare team, we encourage you to apply.
Key Responsibilities:
- Greet and check in patients with professionalism and warmth
- Manage patient appointments and schedule follow-up visits
- Verify patient insurance information and process billing as needed
- Collect and update patient demographic and medical information
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document management
- Collaborate with medical staff to ensure smooth patient flow and communication
Skills and Qualifications:
- High school diploma or equivalent required; additional healthcare or administrative training preferred
- Previous experience in a medical office or front desk role is advantageous
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Proficiency with electronic health records (EHR) systems and basic computer applications
- Professional appearance and demeanor
- Ability to maintain confidentiality and adhere to HIPAA regulations
We foster a collaborative and supportive work environment dedicated to growth and excellence in patient care. Join our team and be part of a specialty orthopedic group that values your contributions and promotes professional development.
Short-Term Worker - Clerical Pool
Front desk clerk job in Rancho Cucamonga, CA
Working Hours: Hours will vary CONDITIONS OF EMPLOYMENT Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.
Responsibilities
* Types, edits, and formats a variety of materials; composes correspondence.
* Reviews, enters, and tracks data.
* Prepares various administrative and district documents and reports.
* Uses a variety of office equipment including computer, fax machine, printer, document imager, calculator, and copy machines.
* Assists clients and department staff with service scheduling, delivery, and reporting.
* Screen visitors and provide general information.
Qualifications
* Proficient working knowledge of various software packages including Microsoft Outlook, Word, Excel, and Adobe Acrobat.
* Knowledge of generally accepted office practices, procedures, and equipment; knowledge of basic arithmetic; and proper English usage, grammar, vocabulary, and spelling.
* Ability to prioritize workload and perform tasks within defined deadlines.
* Ability to prepare business correspondence and maintain accurate and orderly records and files.
* Ability to communicate effectively and professionally verbally and in writing.
Additional Information
Application must be filled out completely and in detail at ******************************************* Please do not include any additional documents other than an optional resume.
For additional information, please contact the Office of Human Resources ************** or **************.
FRONT DESK - Hampton Inn & Home 2 March Air Base
Front desk clerk job in Riverside, CA
Job Description
Are you the One?
If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!
Key Responsibilities
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
The ideal candidate will be:
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Manage time effectively.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
What are we looking for?
To fulfill this role successfully, you must possess the following:
Well-groomed and professional appearance.
Effective communication skills.
Good listener.
Emphatic and tolerant.
Rational, prudent, and practical.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must stand for eight hours, bend, stretch, and reach.
Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Patient Scheduler/Front Desk
Front desk clerk job in Pomona, CA
Sundays at Pomona (Wednesday through Sunday)
Rezolut Imaging is looking for a Patient Scheduler to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Essential Functions of a Patient Scheduler
Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
Collects and coordinates accurate basic registration, demographic, and insurance information.
Processes multi-channel messages related to patient and physician requests.
Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
Education and Experience
High School degree or equivalent
Minimum of 1 year of prior medical scheduling experience preferred.
High proficiency of PC systems, tools, and applications.
What We Offer
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
401(k) Retirement plan
Employee Assistance Progra
Rezolut University, a career pathways program to help further your career
Auto-ApplyFront Desk Agent
Front desk clerk job in Riverside, CA
Are you the One?
If you are a Front Desk Agent with experience handling front office reception and administration duties, this may be the opportunity for you!
Primary Functions
Ability to work 5 days a week and a minimum of 40 hours per week.
Greet visitors warmly and make sure they are comfortable
Ensure reception area is tidy
Coordinate mail flow in and out of office
Coordinate office activities and able to travel between stores if needed to
Computer skills, able to maintain files, scanner and take detailed phone messages
Efficiently handling money, checks, and other types of payment received for products sold, if need to in the future.
Allow to perform a variety of duties at once
Efficiently perform multi-function operations and maintain property and equipment.
The ideal candidate:
Responsible for handling front office reception and administration duties
Reliable transportation & Valid Driver License
Legally eligible to work in the United States
Ability to communicate (orally and in writing) in English
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School diploma or equivalent of the same
Multi-task, detail-oriented, remain service-centric
Must be able to work alone.
Comply with all standards.
Manage time effectively
Work as a team member
Well-groomed and professional appearance.
Good listener.
Emphatic and tolerant.
Rational, prudent and practical.
, remain service-centric
Must be able to work alone.
Comply with all standards.
Manage time effectively
Communicate with guests and co-workers in a friendly and helpful professional manner.
Work as a team member
Assist with guest issues, being professional, and maintaining a hospitable caring attitude.
Well-groomed and professional appearance.
Effective communication skills.
Good listener.
Emphatic and tolerant.
Rational, prudent, and practical.
Front Desk Receptionist
Front desk clerk job in Chino Hills, CA
Job Details Chino Hills Clinic - Chino Hills, CA Full Time $23.11 - $30.29 Hourly Up to 50% Day Health CareDescription
Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs.
Front Desk Receptionist:
Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $21 - $26.17
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and front desk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
Front Desk Agent
Front desk clerk job in Norco, CA
Job Description The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel.
Compensation: $17.00 per hour
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Front Desk Associate
Front desk clerk job in Covina, CA
NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice .
This position is primarily responsible for acting as the first point of contact for all patients in a high traffic medical office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments. The position will be responsible for coordinating patient files and ensuring that proper documentation is in each file. They will be an intricate part of the flow of the center and responsible for making sure that each patient is seen in a timely manner by performing the following duties.
Responsibilities
Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
Coordinates patient files and ensures that proper documentation is in each file.
Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process.
Obtains authorizations for any medical patients.
Scans and enters insurance cards and ensures accuracy of information.
Audits invoices against purchase orders, researches discrepancies, and approves for payment.
Investigates problems with obtaining payment for bills.
Makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues.
Prepares charts for next day's appointments.
Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.
Handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications.
Qualifications
2+ years Ophthalmology experience or healthcare experience preferred
High School Diploma or equivalent
Desire to provide an exceptional patient experience
Min USD $19.00/Hr. Max USD $22.00/Hr. Not ready to apply? Connect with us for general consideration.
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Riverside, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Front Desk Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network. This role will also provide office support for the front office area.
Responsibilities
Greet and direct patients and visitors
Gate Keeping
Patient registration/check-out
Collect co-payments and deductibles. Reconcile daily cash report
Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
Maintain supplies and cleanliness of the front office
Ensure maintenance of patient confidentiality
Demonstrate exceptional customer service skills in the performance of work assignments and duties
Accurately document in the EMR system
Training new hires on the process and procedures of the practice
Maintain accurate records for all appointments scheduled for providers
Sorts incoming mail
Verifies patient's insurance information and updates billing staff if any changes
Key Competencies
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Demonstrates exceptional assessment, critical thinking, and customer service skills
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
Ability to seek out resources independently and work collaboratively
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Ability to multitask efficiently
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Qualifications
Great Customer Service Skills
Medical Terminology-Oncology/Hematology Specific
Bilingual in Spanish/English preferred
Basic computer knowledge
Previous Oncology/ Hematology experience preferred
Salary Transparency:
Exact compensation may vary based on skills, education, certifications, experience, and location. Base Salary Range: $21.00 to $23.00 per hour
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Chino, CA
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
Rezolut Academy, a career pathways program to help further your career
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Montclair, CA
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office.
Answer, screen, and forward incoming phone calls.
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).
Update calendars and schedule meetings.
Arrange travel and accommodations, and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Clerical (Fontana)
Front desk clerk job in San Bernardino, CA
We're Hiring!!FontanaTuesday-SaturdayHours: Tuesday-Fridays2PM-10:30PM Saturday's (5PM-1:30AM) Pay rate: $19h/rBasic computer skills Some 10-key experience Quick learner Reliable/dependable AS400 experience is a PLUS!
Type: Full-time
Front Desk Representative
Front desk clerk job in Rancho Cucamonga, CA
Full-time Description
The Front Desk Representative serves as the first point of contact for patients and visitors in a medical office or clinic. This role is responsible for greeting patients, managing front desk operations, handling phone calls, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. The Front Desk Representative ensures an efficient, welcoming, and professional environment to support patient care and clinic operations.
Key Responsibilities
Greet and check in patients in a friendly, professional manner.
Answer multi-line phones, direct calls, or take accurate messages.
Schedule, confirm, and cancel patient appointments using EMR system.
Verify patient insurance coverage and eligibility prior to appointments.
Collect co-pays, balances, and other patient payments, issue receipts.
Ensure all necessary forms and documentation are completed before patient visits.
Maintain confidentiality and compliance with HIPAA regulations.
Update patient information and input accurate data into electronic systems.
Handle patient inquiries, complaints, or direct them to appropriate staff.
Coordinate with clinic staff to ensure timely patient flow.
Maintain a clean, organized, and professional front office area.
Perform administrative duties such as filing, faxing, copying, and mailing.
Assist with other office duties as required by management.
Requirements
Education
Minimum: High school diploma or equivalent
Experience
Minimum: One year of experience in a medical or customer service setting
Preferred: Knowledge of medical terminology, insurance plans, and HIPAA compliance. Proficient in electronic medical record systems
Skills, Knowledge, and Abilities
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Ability to multi-task and remain calm under pressure
Detail-oriented and organized
Dependable, punctual, and professional
Ability to work independently and collaboratively in a team setting
Bilingual skills a plus
Physical demands
Prolonged periods of sitting and using office equipment. Ability to lift up to 15 pounds occasionally. Repetitive motion such as typing and data entry. Ability to communicate clearly in person and on the phone.
Front Desk Receptionist
Front desk clerk job in Redlands, CA
Job Details Redlands Ford Clinic - Redlands, CA Full Time $21.00 - $26.17 Hourly Up to 50% Day Health CareDescription
At Pacific Dermatology Institute, we believe that everyone can achieve more beautiful, healthier skin - and the confidence that comes with it.
As board-certified skin cancer and skincare experts with decades of experience, 16 locations across Southern California, and thousands of glowing reviews, we're proud to be a trusted name in dermatology.
Front Desk Receptionist:
We're currently seeking energetic and friendly Front Desk Receptionists with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We're looking for high performers who thoroughly enjoy a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $21 - $26.17
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and front desk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
Front Desk Agent
Front desk clerk job in Norco, CA
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. Compensation: $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family.
Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Riverside, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Role Summary
The Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network(OneOncology affiliated medical practice). This role will also provide office support to Physicians and the Practice's Executive Team.
Responsibilities
Prepares waiting area and exam room for receiving patients
Coordinates activity in the reception area and greet patients and visitors at the front desk with a friendly smile and greeting.
Answers in-coming phone calls and faxes and route them appropriately and promptly
Travels to clinic offices to provide front office back up coverage
Calls patients back who do not show up for their appointments and reschedule them
Verifies Doctors' schedules
Supports Doctors with light administrative needs, such as obtaining signatures, completing applications for credentialing at hospitals and with insurance groups
Processes patients' visits by collecting co-pays and helping patients to fill out needed paperwork
Serves as "gate-keeper" by managing visits by vendors and pharmaceutical representatives.
Patient registration/check-out
Collects co-payments and deductibles. Reconcile daily cash report
Schedules and update patient appointments , blood transfusions, and diagnostic tests in accordance with established protocol
Answers telephone and respond to inquiry, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary
Maintains supplies and cleanliness of front office
Ensures maintenance of patient confidentiality
Demonstrates exceptional customer service skills in the performance of work assignments and duties
Accurately documents in the EMR system
Trains new hires on process and procedures of the practice
Maintains accurate records for all appointments scheduled for providers
Sorts incoming mail
Verifies patients insurance information and updates billing staff if any changes
Key Competencies
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Demonstrates exceptional assessment, critical thinking, and customer service skills
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
Ability to seek out resources independently and work collaboratively
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Ability to multitask efficiently
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Qualifications
Great Customer Service Skills
Medical Terminology-Oncology/Hematology Specific
Medical Assistant Certificate preferred
Knowledge of medical laboratory procedures
Basic computer knowledge
Previous Oncology/ Hematology experience preferred
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Demonstrates exceptional assessment, critical thinking, and customer service skills
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
Ability to seek out resources independently and work collaboratively
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
Ability to multitask efficiently
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Chino Hills, CA
Job Description
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
Front Desk Receptionist
Front desk clerk job in Chino Hills, CA
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
Auto-ApplyFront Desk Receptionist
Front desk clerk job in Riverside, CA
Job Details Riverside 206 Clinic - Riverside, CA Full Time $22.00 - $26.17 Hourly Up to 50% Day Health CareDescription
Pacific Dermatology Institute is a full-service dermatology group that offers medical, surgical, and cosmetic treatments to meet all of your skincare needs.
Front Desk Receptionist:
Pacific Dermatology Institute is looking for an energetic and friendly receptionist with experience providing administrative support and patient care service to patients and internal medical staff over the phone and in person.
We've been growing rapidly for the last several years, we have 15 successful clinics currently and continuously growing, we are poised to be a dominant leader in our industry.
We're looking for a high performer who thoroughly enjoys a challenge. Are you ready to be a part of a winning team and help grow this established and well-respected operation? Let's talk about a move-up in your career and bring your exceptional experience to this high performing company. If this describes you, we'd like to have a conversation with you today!
Compensation:
Hourly $21 - $26.17
Compensation will be commensurate with skills, Dermatological experience, and Education. Includes uniform scrubs, performance incentives, health benefits, vacation/PTO, and 401K with matching contribution.
Job duties and Responsibilities
Exemplifies and wholeheartedly believes in Pacific Dermatology Institute's Vision, Purpose and Goals
Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager/Regional Director immediately
Assists with patient scheduling and front desk operations
Greets patients, vendors, pharmaceutical representatives, and other visitors to our medical offices and creates a welcoming atmosphere
Checks in patient and distributes forms and the required paperwork. Reviews forms and paperwork to ensure required fields are completed appropriately and obtains patient identification and insurance information
Check patients out in a timely, friendly manner ensuring each patient has the necessary information and future appointment information if needed
Maintain patient confidentiality
Provides outstanding professional phone communication; manages multi-line telephone system efficiently and seamlessly, minimizing hold times
Maintains patient accounts by verifying insurance information and coordinates with relevant departments for payment and referral requirements
Communicates with providers and medical assistants, keeps them abreast of schedule changes, patient details, and potential service delays
Check work provided email daily and responds to emails in a timely fashion
Efficiently utilizes the electronic medical record software to register new patients, schedule/cancel or create follow-up appointments for patients, as well as verifying current demographic information
Ensure the waiting room environment remains quiet, calm, clean and welcoming
Uphold the positive reputation of PDI treating visitors in a friendly, welcoming, and compassionate manner with the primary focus being patient confidentiality
Update job knowledge by participating in educational opportunities; read professional publications, attend seminars, conferences and continuing education courses assigned by PDI.
Maintain a clean driving record, a valid driver's license and evidence of valid auto insurance throughout employment lifecycle
Responsible for maintaining and overseeing Lean standards (5S)
Use of Microsoft Office Suite products, including but not limited to, Planner, OneNote, Outlook, Forms, Word, Excel and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in multiple fast-paced professional medical clinics with multiple medical providers and supporting staff.
Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time. Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days of work are Monday through Friday. Long hours and occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 50% travel. Travel to multiple clinic locations, which are located throughout the Inland Empire and surrounding areas, will be required throughout the week, and at times on short notice.
Qualifications
Education and Experience
High school diploma or equivalent
Basic knowledge of medical terminology required
At least one year of experience with the insurance authorization process, preferably in the Dermatology field.
Working knowledge of ICD-10 and CPT coding (preferred)
Basic knowledge of general administrative and clerical procedures
Basic knowledge of Microsoft Word, Excel and Outlook
Skills/Abilities
Good problem solving and decision-making skills
Excellent customer service and phone skills
Strong organizational, judgment, communication and analytical skills
Ability to multi-task and perform multiple priorities
Excellent time management, organizational, communication, multitasking and teamwork skills
Cooperative and professional behavior toward peers, providers and management
Ability to promote a favorable image with co-workers, department members, providers and, insurance companies
The ability to contribute in a team environment and/or independently, to provide excellent customer service
Ability to thrive in a fast-paced environment and prioritize tasks based on importance
Strong attention to detail, able to produce accurate and high-quality work
Adaptability, able to adjust the approach to meet changing demands and situations including dealing with diverse people
Typing skills (40 wpm)
Ability to keep confidential patient information to oneself at all times, despite the temptation to share
Front Desk Receptionist
Front desk clerk job in Ontario, CA
Tuesday through Friday is the evening shift 11:30 to 8:30 and Saturday is from 6:45 am to 3:30 pm
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.
Our ideal teammate:
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients' medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.
Education and Experience:
High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Spanish Speaking preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
PTO for full-time employees
6 Observed Holidays
Medical, Dental, Vision, Life and other voluntary insurances
401(k) Retirement Plan
Employee Assistance Program
Rezolut Academy, a career pathways program to help further your career
Auto-Apply