Front desk clerk jobs in Vineland, NJ

Lesco Paper & Box Company has experienced high growth in the packaging industry. We are seeking a Receptionist/Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Answer, screen, and transfer incoming calls Enter cash receipts in computer system Mail or email out customer invoices Administrative office tasks Document management, filing, sorting, scanning, and data entry Qualifications: Proficient with Microsoft Word and Excel Previous experience in office administration or other related fields Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills

Ramada Vineland , NJ is looking for front desk agents to join our growing strong team. We are located on 2216 W Landis Ave. Our ideal candidate is self-driven, ambitious, and engaged. If you're excited to be part of a winning team, Ramada Vineland is a perfect place to get ahead. Responsibilities for Front Desk Agent Check guests in and out of their rooms Answer any questions guests have Make recommendations for activities and restaurants Store any luggage guests have Answer the phone and direct the call Take reservations on the phone Maintain the record of guests that have checked in and out Qualifications for Front Desk Agent computer knowledge and hospitality background High school diploma or GED equivalent Excellent customer service skills Amazing interpersonal abilities Able to set time management skills Incredibly detail oriented Flexibility to work nights and weekends if needed. The busy season is quickly approaching so apply online or bring your current resume and stop by the Front desk @ Ramada Vineland. Thank you.

Job Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You will welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a commitment to guest satisfaction, and has worked with Marriott before. If this sounds like you, apply today! Must have evening and weekend availability. Compensation: $15 - $16 hourly Responsibilities: Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Communicate with housekeeping to make sure guest rooms are ready Perform regular bookkeeping duties: make sure hotel guest information is current and correct Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Handle customer complaints as necessary Qualifications: Displays impeccable interpersonal, time management, organizational skills, and customer service skills Exhibits working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Preferred 1+ year Marriott experience Weekend and evening availability required About Company Retreat Hotels & Resorts is a full-service developer, owner, asset manager, and operator of hotels and resort communities with a growing portfolio of award-winning properties and a presence along the East Coast. Our relationships-with our guests, employees, and partners-are at the heart of everything we do. We've earned a reputation as an honest broker and trusted partner to local governments, investors, and top brands such as Marriott, Hilton, Choice, and independent flags by doing what we say we'll do. Our mission is to enhance our communities with thoughtfully designed hotel and residential developments that offer world-class guest experiences, boost local economies, protect our environment, launch and sustain rewarding careers, and deliver exceptional returns to our investors.

The Holiday Inn at The Mainland Manahawkin/LBI located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for a full-time Front Desk Agent. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. This position requires weekends, holidays, and ability to work 7a to 3p, 12p to 8p, and 3p to 11p shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus BENEFITS You are also eligible to receive the following benefits: (FT Only) Paid time off & vacation Health, dental, vision insurance Voluntary life and critical ill insurance 401k Annual performance reviews Holiday pay (PT only) Paid time off 401k Annual performance reviews

The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The dual role of the Rooms Coordinator/Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Rooms Coordinator manages reservations and room inventory, ensuring efficient allocation and scheduling of accommodations. They handle group bookings, coordinate guest requests, and communicate with various departments and clients to ensure smooth operations and guest satisfaction. Responsibilities include maintaining accurate records, managing room blocks, and resolving guest issues. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Has 2-3 years of experience Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records. Communication Skills: Excellent written and verbal communication for interacting with guests and colleagues. Customer Service: Strong focus on providing excellent service and resolving guest issues. Attention to Detail: Ensuring accuracy in reservations, billing, and other tasks. Problem-Solving: Ability to identify and resolve issues related to reservations, guest requests, and other operational challenges. Technical Proficiency: Familiarity with reservation systems, databases, and other relevant software. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Job Description Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.

Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.

Job Details 577 - Wilmington Staybridge Suites - Wilmington, DE Full Time AnyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY This position is a split shift position working 3 PM Front Desk shifts and 2 Night Audit shifts. Primary responsibilities include greeting and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Come join our Front Desk team in creating "monumental experiences" for our guests! We are seeking a friendly, spirited, outside-the-box thinker to join our team. Above all, we are looking for someone who puts guest relations and the guest experience above all else. The Front Desk is the Hub of the hotel, which means you will have the most interaction with our hotel guests and will coordinate their whole experience with all other departments. This position is Part Time Front Desk Agent/Night Auditor. The ideal candidate will be: · Fun and approachable · Calm, cool and collected under pressure · Resourceful and able to think on their feet · Highly organized and detail-oriented · A strong communicator able to liaise with guests + share pertinent information across departments · Someone who lives and breathes hospitality Job duties will include but not be limited to: · Utilizing Property Management System software to conduct the bulk of work duties · Checking guests in with a warm welcome and big smile · Anticipating guests needs and finding creative ways to go above and beyond · Identifying VIPs and assign rooms appropriately based on guest needs · Consistently coordinating with Housekeeping and Engineering · Ensuring billing is correct + post correct charges · Answering phone calls, guest questions, and requests · Handling guest complaints calmly and swiftly · Communicating effectively via email for internal and external communication · Checking out guests while ensuring they enjoyed their stay + fixing any issues prior to departure Qualifications: · Previous hotel experience strongly preferred, but prior Customer Experience is required · Fun, outgoing, and warm personality · Fluent in written and spoken English - other languages a plus · Excellent oral and email composition skills · Ability to multitask with a smile The Hotel is open 24/7 - this means availability to work mornings, evenings, overnights, weekends, and holidays. Shifts can be 7am-3pm, 3pm-11pm or 11pm-7am. Join Our Team and Enjoy Outstanding Benefits! At Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team: 401(k) Retirement Plan Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings! Paid Time Off After 90 days of service, Part Time Associates are eligible to earn sick time based on hours worked. Employee Referral Program Help grow our team and earn rewards when you refer friends or family. Travel Perks Enjoy discounted room rates at Marriott properties worldwide! Daily Meals Complimentary meals are provided to all associates during their shift. EOE/ M / F /D/V Shift can be either: 7:00 am-3:00 pm; 3:00 pm-11:00 pm or 11:00 pm - 7:00 am

Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Arsenault is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Data Entry Specialist responsible for collecting and organizing information to be entered into systems. Your Specific Duties Will Include Enter customer and vendor information into databases as collected upon contracts, forms, or spreadsheets. Scan and print required documents needed to collect information for data entry. File and organize paperwork used to enter data into programs to keep a record of original document. Specific qualifications for the position include: Attention to detail Ability to work independently Prior data entry experience Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct-hire, temp-to-hire, or temporary position, Arsenault can help you to put your best foot forward. Contact us today!

Job Details ICONA Golden Inn LLC - Avalon, NJ Full Time Hospitality - HotelDescription Job Title Front Desk Agent Classification Non-Exempt Reports to Front Desk Manager Summary/Objective The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays. Travel No travel is expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience.

Job Description Ramada Vineland , NJ is looking for front desk agents to join our growing strong team. We are located on 2216 W Landis Ave. Our ideal candidate is self-driven, ambitious, and engaged. If you're excited to be part of a winning team, Ramada Vineland is a perfect place to get ahead. Responsibilities for Front Desk Agent Check guests in and out of their rooms Answer any questions guests have Make recommendations for activities and restaurants Store any luggage guests have Answer the phone and direct the call Take reservations on the phone Maintain the record of guests that have checked in and out Qualifications for Front Desk Agent computer knowledge and hospitality background High school diploma or GED equivalent Excellent customer service skills Amazing interpersonal abilities Able to set time management skills Incredibly detail oriented Flexibility to work nights and weekends if needed. The busy season is quickly approaching so apply online or bring your current resume and stop by the Front desk @ Ramada Vineland. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The role of the Hotel Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

←Back to all jobs at LBI NATIONAL GOLF AND RESORT ROOM COORDINATOR/FRONT DESK AGENT The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! Perks for being a LBI team member: · Free Golf · Benefits for Full-time team members · 401k for Full-time team members · Discounted merchandise and dining · Discounts on hotel stays at all VIVÂMEE Hospitality resorts · Exciting work culture · Promote and portray the VIVÂMEE Values. Position Summary: The Rooms Coordinator is responsible for supporting the efficient operation of the rooms division, including reservations, guest services, and housekeeping coordination. This role ensures that room assignments, room blocks, special requests, and guest preferences are managed accurately and that interdepartmental communication flows effectively to deliver exceptional guest experience Key Responsibilities: Manage and coordinate daily room assignments based on reservations, VIPs, and special requests Liaise with housekeeping to ensure timely room readiness and accurate status updates Track and communicate guest preferences and special occasions (e.g., birthdays, anniversaries, VIPs) Support front office and reservations teams with pre-arrival planning and guest follow-up Monitor inventory of rooms and communicate overbookings, out-of-order rooms, and room discrepancies Assist in maintaining guest profiles in the PMS (Property Management System) Respond to internal and external communications in a timely and professional manner Support seamless check-in and check-out processes through effective coordination Ensure guest satisfaction by following up on room-related issues and coordinating service recovery when needed Perform administrative tasks such as coordinating event room blocks, compiling reports, handling emails, and updating tracking sheets Qualifications: · Prior experience in front office, reservations, creating room blocks or hotel operations preferred · Strong organizational skills and attention to detail · Excellent verbal and written communication skills · Proficient in hotel management systems (e.g., Opera, OnQ, Maestro, etc.) · Ability to multitask and remain calm in a fast-paced environment · 2-3 years' experience · Full availability with schedule and shifts, Holidays, weekends a MUST · A team player with a guest-first mindset · High school diploma or equivalent; hospitality degree or certification a plus · Position is typically based in an office within the front desk or rooms division area Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer. Please visit our careers page to see more job opportunities.

Job DescriptionHotel LBI Part-Time $17.00 an Hour We are looking for a qualified front desk agent with a positive mindset to join our team. Are you a people person? Do you aim to provide a memorable experience with every interaction? If so, we would love to have you on our team! Applicant must have strong interpersonal and administrative skills. Key Requirements: Please have solid references Successful history as a front desk agent or related hospitality/Customer Service experience Seeking outgoing person with a team mindset Flexible to cross train and for emergency coverage Punctual and Reliable Task-driven individual Prior Guest Service Experience Can work weekends and holidays Standing required entire shift Work as a team Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area To Apply: Submit resume detailing your experience

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

Summary/Objective The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays. Travel No travel is expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience.