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The differences between front desk concierges and night auditors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $30,292 average annual salary of a front desk concierge.
The top three skills for a front desk concierge include reservations, PET and customer service. The most important skills for a night auditor are reservations, check-in, and guest service.
| Front Desk Concierge | Night Auditor | |
| Yearly salary | $30,292 | $31,498 |
| Hourly rate | $14.56 | $15.14 |
| Growth rate | - | - |
| Number of jobs | 65,071 | 29,341 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 37% |
| Average age | 37 | 37 |
| Years of experience | - | - |
As a front desk concierge, you act as the first point of contact between guests and your organization. You are to answer guest inquiries, direct phone calls, coordinate travel plans, and make guests feel welcome and valued. You are to uphold the company culture at all times. In the end, your countenance represents the company image.
A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.
Front desk concierges and night auditors have different pay scales, as shown below.
| Front Desk Concierge | Night Auditor | |
| Average salary | $30,292 | $31,498 |
| Salary range | Between $22,000 And $40,000 | Between $25,000 And $38,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Gensler | Endicott College |
| Best paying industry | Media | Real Estate |
There are a few differences between a front desk concierge and a night auditor in terms of educational background:
| Front Desk Concierge | Night Auditor | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between front desk concierges' and night auditors' demographics:
| Front Desk Concierge | Night Auditor | |
| Average age | 37 | 37 |
| Gender ratio | Male, 38.9% Female, 61.1% | Male, 45.5% Female, 54.5% |
| Race ratio | Black or African American, 10.9% Unknown, 6.6% Hispanic or Latino, 23.3% Asian, 10.1% White, 47.7% American Indian and Alaska Native, 1.4% | Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4% |
| LGBT Percentage | 13% | 13% |