Front desk concierge job description

Job DescriptionIf you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We are not your typical company!! We wear flip flops. We sing on the job. We give high fives freely. We love our employees and reward them for their hard work.

We are currently hiring energetic Member Service Representatives that have a passion for kids and the water. We are seeking part-time employees that have the flexibility for mornings, nights, and Saturday and Sunday is a must. We offer paid training and flexible shifts. Even better? Advancement opportunities exist for the right candidate.

No prior swim experience is necessary, but a willingness to learn and have fun is a must! Please apply online.
Duties and Responsibilities: (Other duties and responsibilities may be assigned)
Provide a Golden Experience and WOW customer service with a smile. Customer service to include (not limited to): answer telephones, respond to inquiries, take messages, and process merchandise transactions. Process student registrations using effective sales/customer service techniques. May be required to perform inside sales functions including: contacting sales leads and processing sales and marketing materials. Resolve customer concerns/complaints using a professional approach. Maintain facility cleanliness.
Qualifications / Experience:
Previous customer service and/or sales experience required. High School diploma or GED. Some college preferred. Strong written communication skills. Strong oral communication skills both in person and by telephone. Familiarity with a consistent changing work environment. Intermediate computer skills and proficiency in Microsoft Office programs. Must have/obtain AED/CPR/First Aid certifications as a condition of employment within 90 days of hire (Internal training available).
Candidate Profile:
Outgoing and Energetic personality. Dependable, punctual, detail-oriented, and well organized. ‪Ability to multi-task. Focused on SAFETY. ‪Flexible and able to adapt to company growth and evolving responsibilities. Must be comfortable working with and around young children. Must pass complete background check. Must have availability on nights and weekends
Benefits:



Flexible hours Set Schedule Competitive pay Valuable work experience
*******At Goldfish we pay it forward. After 90 days of employment our instructors can gift 2 months of free swim lesson to a family member or friend.******


Work Environment:
While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.

NOTE: The information within this posting is not all-inclusive and may be subject to change.
EEO/Des Moines Swim School LLC is an Equal Opportunity Employer.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

The ideal Sales Concierge is passionate about helping others look and feel their best, enjoys having empowering conversations with guests and thrives in a sales environment.
This is NOT a receptionist's job. It’s a professional sales career.



A day in the life:



Educating our guests on the benefits of joining our ultra-premium membership-based men’s grooming club You love the challenge of meeting retail and membership sales quotas You’re playing bartender by offering our guests beverage selections at our complimentary top-shelf bar You’re completing all of our extensive sales and personal development training programs to be your best



Minimum Requirements…you can positively say:



I’m “extroverted” I love starting up a fun conversation I have lots of energy I’m passionate about sales I love showing up looking my best



We’ve got you covered…


Our team members are our most important asset and that’s reflected in our benefits. We listen to what’s most important and continue to evolve our offering to support both our employees and their families.


The Gents Place is proud to offer:



Health insurance 401k Paid vacation – up to two weeks Community service Retail and services discounts Retail sale commission



Compensation



In addition to great benefits, experienced full-time Sales Concierges with track records of success can earn up to $15/hour starting pay, plus commissions. Less experienced and/or part-time candidates should still apply and will still receive competitive hourly pay and growth!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Gents Place Corporate.

Pay Rate: $13.00

Schedule:

Day Shift Sunday - Monday: 7am-3pm (16hrs)

Evening Shift Monday - Tuesday: 3pm - 11pm (16hrs)

Overnight Shift Saturday - Sunday: 11pm-7am (16hrs)

Looking for Part-Time work? Are you looking for growth with Over-Time opportunities? Here are some potential responsibilities of this role;

• Meet, greet and direct residents & guests in a courteous and professional manner
• Manage administrative requests from residents, i.e. maintenance requests and lockouts
• Verify and record visitor, contractor and vendor information
• Receive and process incoming and outgoing laundry, shipments and or mail/packages
• Alert residents to arriving guests, vendors and deliveries
• Answer calls professionally and assist callers with directions or instructions for the building
• Monitor lobby traffic/CCTVs for suspicious activity; address when necessary
• Maintain logbooks for visitors, contractors, keys, elevators, incident reports, and daily activities

Working at Planned

Are you a detailed oriented person who takes pride in every aspect of their job? Do you take the time to check your work and make sure everything is always done correctly? If that’s who you are, then we want you to work with us! At Planned, you are in front of our customers all the time and have the ability to make a positive impact on them every day.

If you ask why you’re being asked to do something or don’t care about others then this opportunity is not for you. People who are just looking for a paycheck or a job where they can do the bare minimum should not apply.

We need reliable people who are always on time in a perfect uniform that care about the customer and will go above and beyond the call of duty every time. This position is all about making sure the customer has a pleasant experience every time they interact with you from opening the door to finding their package quickly to fulfilling daily requests.

If this is who you are and you’re looking for a career, please apply now as we reward people like you!