Receptionist/Pt Reg Rep (PT) | Family Medicine | Nevada | 2025-259
Front desk coordinator job in Nevada, IA
McFarland Clinic is currently accepting applications for Receptionist/Pt Reg Rep for its Nevada office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: maintaining desk activities, including greeting, scheduling and instructing of patients and visitors, use multi-line telephone system, including answering and screening calls.
Education
High School Diploma, GED or HiSET.
Days: Monday, Tuesday and every other Wednesday
Hours: 8:00 AM - 5:00 PM
Experience
Prefer one year work experience, preferably in a medical office setting.
Completion of Medical Terminology class required within one year of employment.
Keyboard and computer experience.
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
Patient Experience Representative
Front desk coordinator job in Ankeny, IA
Represents multiple clinics by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
Strives to create The Iowa Clinic Experience with each interaction.
This position will also serve as a resource to registration, scheduling and clinical staff.
High school diploma or equivalent required.
Medical office experience or hospital clerical experience necessary.
Medical terminology preferred.
Auto-ApplyReceptionist/Pt Reg Rep (PT) | Family Medicine | Nevada | 2025-259
Front desk coordinator job in Nevada, IA
Job Description
McFarland Clinic is currently accepting applications for Receptionist/Pt Reg Rep for its Nevada office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: maintaining desk activities, including greeting, scheduling and instructing of patients and visitors, use multi-line telephone system, including answering and screening calls.
Education
High School Diploma, GED or HiSET.
Days: Monday, Tuesday and every other Wednesday
Hours: 8:00 AM - 5:00 PM
Experience
Prefer one year work experience, preferably in a medical office setting.
Completion of Medical Terminology class required within one year of employment.
Keyboard and computer experience.
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
Receptionist
Front desk coordinator job in Ames, IA
Dealership:L0190 Honda of AmesHONDA of AMES
Step Into Success!
Are you ready to take your career to the next level? Our dealership is looking for a Customer Service Superstar to join our dynamic team as our Receptionist. If you thrive in a fast-paced environment and love delivering exceptional service, this is your chance!
Ready to elevate your career? Our dealership is searching for a receptionist who thrives in a fast-paced, people-first environment. This is your opportunity to shine!
Your Schedule, Your Life
Monday - Friday, 8:00 AM - 5:00 PM
NO Weekends - Enjoy Your Freedom!
Your Pay, Your Potential
Competitive Compensation: $17 - $22/hour (Based on Experience)
Plus, room to grow with a team that invests in YOU.
Your Role, Your Impact
Deliver exceptional customer experiences
Manage scheduling and administrative tasks
Be the trusted face that keeps customers coming back
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Don't Wait-Act Now!
📧 Send your resume today!
Your next big opportunity is just one click away-APPLY NOW!
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
.
Auto-ApplyReceptionist - Part-time
Front desk coordinator job in Ankeny, IA
We are looking for a Part-time Front Desk Receptionist to join our growing team!
Responsibilities
Answer and coordinate in-coming telephone calls matching them to right personnel to ensure great customer service.
Greets customers at the reception desk in a pleasant and professional manner.
Assist customers with direction and connecting with Sales Associates.
Provides some clerical for the service department.
Maintains a professional appearance.
Keeps work area neat and clean.
Performs other duties as assigned.
Compensation:
This is an hourly position. Base pay is $16.00 per hour.
Schedule:
This position has a schedule of Tuesday 3-7, Thursday 3-7 alternating Fridays 2-6 and Saturdays 8-6
Qualifications
Previous reception experience and customer service experience preferred
Valid driver's license
Willing to adhere to a background check.
Authorized to work in the United States.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Office Coordinator
Front desk coordinator job in West Des Moines, IA
As a Front Office Coordinator, you will be responsible for greeting patients upon arrival, assisting patients with the check in process and ensuring necessary paperwork is completed prior to appointment. You will play a key role in creating a welcoming environment and maintaining confidential communication with our patients. To thrive in this role, you may have prior experience in a medical front office position and a passion for patient well-being. This position is located in West Des Moines, IA in our Urgent Injury Clinic. This is a full-time opportunity located at our West Des Moines office with our Interventional Physiatry Clinic with the hours of 7:30AM - 4:30PM.
Our Interventional Physiatry patients are hurting and may not be super pleasant, yet are grateful for the service we provide. You are curious in your interactions with patients and listen to their concerns related to their appointment to make sure they are pointed in the right direction.
Here's what you can expect:
Assisting patients with the check-in process for our Interventional Physiatry Clinic. This may include gathering demographic information, insurance information and providing necessary paperwork.
Communicating with patients that may not be pleasant at time, yet are grateful for our guidance and assistance in getting them back to living. Majority of communication will occur in-person, yet may also occur via the phone.
You may be sitting at a desk for extended periods of time that may seem unnatural.
Opportunity to work within a small team that included administrative and clinical staff members to ensure patients receive quality care.
What We're Looking For:
Calm and curious. Ability to communicate calmly with patients with a warm and professional attitude, while being curious, utilizing listening skills, asking clarifying questions and avoiding interrupting patients.
Multi-tasker. Ability to check in patients, obtain necessary information and file documents oppropriately while staying organized.
Reliability. An individual that can be reliable to support overall efficiency of the team.
Why DMOS?
Consistent schedule
Friendly, fun and dedicated peers
Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!
DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.
Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.
Easy ApplyReceptionist - MercyOne Johnston Clinic - Full Time
Front desk coordinator job in Johnston, IA
Receptionist Department: Family Medicine Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.
* Answer phone calls and direct them appropriately.
* Schedule appointments following office guidelines.
* Obtain accurate patient and insurance information and collect co-pays and deductible amounts.
* Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record.
* Prepare patient charts for appointments, ensuring all information is complete.
* Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments.
* Assist with filing and retrieving registration documentation in electronic medical records.
* Confirm next-day appointments, providing necessary documentation details and time-of-service payment information.
* Follow up on missed appointments and send related communications.
* Perform other duties as assigned by management.
Hours:
* Full Time; 40 hours/week
Knowledge, Skills, and Abilities:
* Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences.
* Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage.
* Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats.
* Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software.
Minimum Qualifications:
* Bilingual Spanish preferred.
* Must be at least 16 years of age.
Licensure & Certifications:
* Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire.
* Completion of Mandatory Reporter abuse training specific to the population served within three months of hire.
Preferred Qualifications:
* High school diploma or equivalent preferred.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Front Bar Receptionist
Front desk coordinator job in Ankeny, IA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Patient Care Coordinator-West Des Moines, IA
Front desk coordinator job in West Des Moines, IA
Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer:
* Medical, Dental and Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Front Admitting Representative
Front desk coordinator job in Ames, IA
Why Choose Mary Greeley? At Mary Greeley, our goal is to be a great place to receive care and a great place to work. We are all committed to delivering an outstanding experience for our patients, whether we provide care directly or support those who do. Mary Greeley has been nationally recognized for the quality of its patient care.
We are equally committed to the professional growth of our employees. We provide tuition assistance, career planning, leadership opportunities and other resources that can help you achieve your development goals.
Job Responsibilities
Under general supervision, performs pre-registration and registration of patients to obtain accurate demographic and insurance information, capture required signatures, provide explanation of processes and forms, and ensure all actions of the registration process are performed accurately and efficiently to support the financial stability of the organization. Answers incoming calls using a multi-line phone system in a professional manner providing a prompt response and accurate call routing to support a patient centered care organization.
Required Qualifications
* None specified.
Preferred Qualifications
* NAHAM Certified Healthcare Access Associate
* Associate degree in healthcare related area of study
* 1 year Admitting/Registration or equivalent healthcare experience.
What We Offer
* Comprehensive employee benefits for you and your family
* Competitive pay
* Retirement: IPERS & 457(b) Deferred Compensation
* Generous PTO plan
* Growth & Professional Development Opportunities
* Tuition Reimbursement & Student Loan Forgiveness
Front Desk Agent
Front desk coordinator job in West Des Moines, IA
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $16-$17 an hour
Patient Access Representative II - Marshalltown Clinic
Front desk coordinator job in Marshalltown, IA
As a Patient Access Representative II, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical and dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives.
This position is located at PHC Marshalltown Clinic, an integrated clinic offering medical, behavioral health, and dental services. This position is scheduled 40 hours per week, Monday 4 - 8 PM, Tuesday - Thursday 7:30 AM - 8 PM, Friday Off, and Saturday 9 AM - 1 PM approximately once every 6 weeks. Eligible for $5.00 per hour shift differential when working a 3-hour shift on a Saturday or after 5 PM on a weekday. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.
What You Will Do
* Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges.
* Accurately documents messages and communicates to the appropriate individual.
* Schedules patient appointments for medical and dental clinics, identifying and correcting inaccuracies.
* Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor.
* Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility.
* Ensures a consistent revenue cycle process in medical and dental clinics. Maintains knowledge about enrollment and verification processes for medical and dental services at PHC.
* Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms.
* Helps patients apply for the sliding fee program.
* Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols.
* Scans all acquired patient documentation and accurately indexes into electronic health records.
* Monitors patient schedules in the medical and dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers).
* Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience.
* Performs other duties as assigned.
Qualifications You Need
Required
* A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role.
* Excellent customer service skills and commitment to service excellence.
* Effective verbal and written communication skills.
* Good problem-solving skills with ability to apply critical thinking.
* Takes initiative and demonstrates dependability.
* Team oriented with ability to collaborate effectively with others.
* Listening and reading skills with ability to follow written and verbal instructions.
* Basic math skills with ability to count money and make change.
* Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications.
* Detail oriented with high degree of accuracy
* Prioritization skills.
* Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
* Demonstrates professionalism with ability to remain calm in all situations and show empathy.
Preferred
* Associate degree in related field.
* Work experience in a community health center, medical or dental clinic, or in the essential functions of the
* position.
* Bilingual Spanish/English communication skills, written and verbal.
* Experience working with patient registration systems and electronic health records.
* Experience using a multi line telephone system.
* Experience working with and knowledge of clinical terminology and health insurance.
We Take Care of Our People
Your related experience and skills determine your base pay. Our typical hiring range for this position is $17.00 - 21.25 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:
* Generous PTO accrual
* Eight paid holidays
* Tuition reimbursement program
* 401k with company match
* Medical, dental, and vision
* Life & disability insurance
* Flexible spending & health savings accounts
* Supplemental accident & critical illness insurance
* Discounted pet insurance
* PHC Pride rewards program
Visit *************************** for a summary of PHC's benefits.
Grow Your Career with PHC
We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.
Join the PHC Community
| PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok
Patient Service Representative
Front desk coordinator job in Fort Dodge, IA
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Willing to have a background check completed
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Front desk coordinator job in Des Moines, IA
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Receptionist
Front desk coordinator job in Grimes, IA
Company Name: Toyota of Des Moines
English Job Title: Receptionist
About Toyota:
Here at Toyota, we are ranked as the #1 Toyota dealership in a multi-state region. So, it's GREAT to be part of a team that knows how to succeed. We have been a family-owned business since 1994! Throughout the year, we are always actively supporting our community, and we want to know your ambitions and how we can line them up with our workforce.
Wonder if You Are A Good Fit?
Toyota of Des Moines is seeking a receptionist who has excellent Customer Service skills, takes pride in their work, and enjoys working on a team. Toyota makes customer service a top priority so candidates must have a strong attention to detail and maintain a professional appearance.
Responsibilities:
Answering phones in a professional, friendly, and efficient manner
Setting up appointments
Close and submit repair orders
All cashiering responsibilities for the parts and service departments
Pay:
$17 per hour
Schedule:
Monday through Friday 9am-6pm
Requirements:
Must be at least 18 years old to apply
Have a valid Iowa Driver's License and clean driving record
Will submit to a drug and background screening
Benefits:
1-week Paid Vacation (after 1 year)
12 days Paid Time Off per year (after 6 months)
Health, Visions, and Dental Insurance
Tenure! We contribute to your benefits after you reach milestones with employment.
401K match
Company Sponsored Events
Food Trucks
We look forward to receiving your application!
Auto-ApplyRegistration Specialist
Front desk coordinator job in Boone, IA
Join our Patient Registration team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package.
Status: Full-Time, 40 Hours/Week
Shift: Days
Shift Time Schedule: 7 a.m. - 7 p.m. (Varies)
Days: Monday-Friday (or) Monday-Thursday
We offer competitive pay and a great benefits package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Life insurance
Aflac
Short-term and long-term disability coverage
Wellness program and reimbursement
Free access to Boone County Hospital's onsite fitness room
Generous PTO Accrual Plan
Iowa Public Employees Retirement System (IPERS)
Employee Assistance Program (EAP)
Onsite Cafeteria
Salary Scale: $17.00-$21.53 Based on experience.
POSITION SUMMARY:
Responsible for maintaining reception desk activities, including interviewing incoming patient or representative and enters accurate and current information required for admission into computer. Also responsible for directing incoming telephone calls, overhead paging, greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital's standards of behavior.
BCH POLICY STATEMENT:
It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures and related practices. This includes policies relating to Compliance, Infection Control and Safety.
HIPAA SECURITY COMPLIANCE:
Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination.
Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job.
BEHAVIORAL REQUIREMENTS:
Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior.
ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned.
Regular and punctual attendance.
Demonstrates knowledge and skills necessary to assist in providing care appropriate to the ages of patient served within the department.
Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics.
Wears ID at all times while on duty.
Interviews patient or representative to obtain complete and accurate information and enters that information into computer. Enters patient admitting information into the computer and routes copies to designated department.
Responsible for updating computer system with patient status changes.
Obtains appropriate signatures for medical and financial documents to protect hospital's interests.
Escorts patient or arranges for escort to area of service, placing all patients who have been admitted into a wheelchair, with exception of OB patients when requested.
Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges.
Overhead page authorized personnel, and codes over PA system in accordance with policy with regard to the time of day, whether or not the person is a physician, employee or guest.
Receive over the counter payments on account and issues accurate receipts. Including Point of Service collections.
Maintains a balanced cash drawer and ensures safekeeping of all cash and checks.
Distributes and ensures safekeeping of biweekly payroll checks.
Complies with the hospital's general policies and procedures, safety and disaster plans.
Maintains a positive and cooperative attitude with patients, medical staff and hospital staff.
Maintains strict confidentiality of every patient, medical record or report, and protects the confidentiality and dignity of all patients by actions and words.
Performs audits of registrations for data accuracy and completed MSP questions.
Record and deposits patient valuables properly.
Completes patient insurance verification on-line. Ability to run computer reports and process them.
Answers phone line in a timely manner, answer questions of caller according to hospital policy and direct calls to the appropriate department.
Responsible for notifying ER staff of incoming patients and filling out Ambulance run tickets.
Monitors security camera and alarm systems and notifies appropriate personnel when problems arise.
Receive and distribute data received from hospital departments and physician's clinics.
Have a working knowledge of all services at Boone County Hospital and consistently provide excellent guest relation's service to all patients, employees and visitors.
Maintain effective communication with medical staff, fellow staff and all levels of supervision and patients of all ages.
Participates in department staff meetings and hospital wide in-service programs as required and actively supports and participates in the continuous quality improvement efforts
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform multiple tasks simultaneously while maintaining composure and a pleasant and courteous attitude.
Computer literacy attainable
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to work with graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL ACTIVITY REQUIREMENTS:
EQUIPMENT/TOOLS:
Operate office equipment such as computers, printers, copy machine, calculator, facsimile, phones and scanners.
WORKING CONDITIONS:
Typical working conditions include sitting at a desk for extended periods of time while working on a computer or talking on the phone.
Work is performed in a reception area. Involves contact with patients. Interaction with others is constant and interruptive.
Hours may vary depending on departmental staffing needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
Hearing must be in the normal range for telephone contacts and other conversations.
The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements.
Front Desk Receptionist
Front desk coordinator job in West Des Moines, IA
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.
For more details about America's Best, visit AmericasBest.com (************************************** .
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
What would you do? - The Specifics
+ Ensures high quality customer service while following all safety protocols.
+ Ensures a smooth flow of customers through the store.
+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
+ Processes and understands managed care plans while obtaining document information from the insurance company as needed.
+ Provides customers basic and accurate information.
+ Schedules and confirms appointments, follow-up visits and classes.
+ Files all patient records daily and pulls patient files for the next day's appointments.
+ Checks order status and notifies customers when orders are in or of any delays.
+ Keeps reception area tidy and presentable with all necessary materials.
+ Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
+ Participates in regularly scheduled mandatory communication meetings.
Are you the right fit? - The Suitable Talent
+ Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
+ 0-2 years related experience or training preferred.
+ Experience handling multiple phone lines preferred.
+ Strong customer service skills required
+ Strong organizational skills required
Education: High School Diploma or equivalent.
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website ********************** to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Planning and Scheduling Coordinator
Front desk coordinator job in Des Moines, IA
Reports To
The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager.
The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day.
Responsibilities and Duties
Assist with the planning and scheduling efforts for the entire company's operations.
Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity.
Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution.
Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current.
Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers).
Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule.
Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly.
Utilize project management software for setting up, establishing and scheduling jobs.
Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis.
Drive productivity and continuous improvement in all tasks and processes.
Additional duties as assigned.
Requirements
Qualifications
High school diploma or equivalent required. Relevant college degree preferred.
APICS (or comparable) certification in Planning/Scheduling also preferred.
Experience in a manufacturing/production environment preferred/desirable.
Proficient in Microsoft Office Suite, Google, or similar software.
Strong analytical and problem-solving skills. Strong decision-making skills.
Ability to communicate and collaborate with other teams and team members.
Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments.
Physical Requirements
Typically sits, grasps items, and performs keyboarding for the regular operation of a computer.
Stand, walk, bend, reach or otherwise move about regularly.
Lift, move, or otherwise transfer items up to 40 lbs. occasionally.
Occasional exposure to typical manufacturing production physical hazards.
Stagehand - Civic Center IATSE Referrals
Front desk coordinator job in Des Moines, IA
This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67.
Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld.
At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Essential Job Duties and Responsibilities
Following instructions
Loading in and loading out of stage scenery and soft goods
Support of other department as requested
Experience Needed/Certification:
Follow instructions
Know stage directions
Proper lifting and pushing technique
Additional Job Requirements / Pertinent Information
Position requires event work during evening/weekends
Regular lifting of up to 50lbs
Occasional lifting between 50-75lbs
Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus
Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception
Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock
Noise level is moderate
Family referral Coordinator
Front desk coordinator job in Des Moines, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00