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Front desk coordinator jobs in Ames, IA - 244 jobs

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  • Receptionist/Pt Reg Rep (PT) | Family Medicine | Nevada | 2025-259

    McFarland Brand 2016-09-29

    Front desk coordinator job in Nevada, IA

    McFarland Clinic is currently accepting applications for Receptionist/Pt Reg Rep for its Nevada office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: maintaining desk activities, including greeting, scheduling and instructing of patients and visitors, use multi-line telephone system, including answering and screening calls. Education High School Diploma, GED or HiSET. Days: Monday, Tuesday and every other Wednesday Hours: 8:00 AM - 5:00 PM Experience Prefer one year work experience, preferably in a medical office setting. Completion of Medical Terminology class required within one year of employment. Keyboard and computer experience. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
    $23k-30k yearly est. 35d ago
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  • Patient Experience Representative - Internal Medicine (Full-Time)

    The Iowa Clinic, P.C 4.6company rating

    Front desk coordinator job in Des Moines, IA

    Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations. * Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes. * This position will also serve as a resource for registration, scheduling, and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical Experience in a medical office setting is preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental, and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days, and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles, and transparent communication
    $30k-34k yearly est. Auto-Apply 36d ago
  • Surgery Scheduler

    DMOS Orthopaedic Centers 3.2company rating

    Front desk coordinator job in West Des Moines, IA

    Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you will guide patients through their orthopaedic journey with us by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full-time, clinic hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience. You will be primarily working in our West Des Moines location but flexible to cover our Ankeny location as well as our Des Moines location if needed To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly. Here is What You Can Expect: Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care. Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey Sitting at a desk for extended periods of time that may seem unnatural What We're Looking For: Calm. Ability to communicate calmly with patients and Physicians. Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. Multi-tasker. Ability to handle multiple tasks at one time while staying organized. Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. Experience. Prior exposure to patient care coordination. Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? Consistent schedule, no weekend coverage Friendly, fun and dedicated peers Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.
    $28k-34k yearly est. Easy Apply 21d ago
  • Medical Receptionist

    Painpoint Health

    Front desk coordinator job in West Des Moines, IA

    Medical ReceptionistFull-Time | $17-$21/hour | Monday-Friday | 8am-4:30pm About Central States Pain Clinic (CSP) At Central States Pain Clinic (CSP), we provide advanced interventional pain care across West Des Moines and Ankeny. Our multidisciplinary team uses minimally invasive, image-guided techniques to treat chronic pain with precision and compassion. Our patients describe their experiences as life-changing, thanks to our team's kindness, attentiveness, and dedication to exceptional outcomes. Learn More: ************************************ The Opportunity As a Medical Receptionist, you'll be the welcoming face of CSP and a vital part of our daily operations. You'll handle patient check-ins and scheduling, maintain accurate records, and support a seamless clinical flow - all while helping patients feel comfortable, informed, and valued throughout their visit. What You'll Do Front Desk & Administrative Support Greet and register patients, collect co-pays, and verify insurance details. Prepare and organize patient paperwork, charts, and documentation. Answer and direct phone calls promptly and professionally. Schedule appointments and maintain accurate patient records. File and manage medical documentation in an organized, confidential manner. Patient Care & Facility Coordination Assist patients with check-in and check-out processes. Ensure examination rooms are clean and properly prepared. Maintain a tidy, welcoming clinic environment. Provide compassionate support and attention to patients and families. Compliance & Confidentiality Maintain the strict confidentiality of all patient information in accordance with HIPAA. Ensure compliance with OSHA and clinic safety standards. Complete required annual training and adhere to clinical guidelines. You'll Thrive in This Role If You… Enjoy helping others and bringing warmth to every interaction. Excel at multitasking in a fast-paced medical environment. Take pride in accuracy, organization, and professionalism. Are dependable, friendly, and passionate about patient service. Qualifications High school diploma or GED (required) At least 1 year in an administrative role; prior healthcare experience preferred Strong verbal and written communication Excellent interpersonal and customer service skills Proficiency in Microsoft Office Suite or similar software Strong organizational and recordkeeping abilities Understanding of medical terminology and confidentiality standards Must be able to sit, stand, and walk for extended periods; occasionally lift up to 25 lbs; and maintain clear communication and vision. What We Offer Health, Dental & Vision Insurance Life/AD&D Insurance Short-Term Disability Insurance Paid Time Off (PTO) Company-Paid Holidays 401(k) Retirement Plan Bonusly (employee rewards & recognition) DailyPay (on-demand pay access) Why You'll Love Working at CSP You'll join a compassionate, professional team dedicated to improving lives through precision pain care. CSP fosters a collaborative, supportive environment where growth and work-life balance are valued - and where every team member plays a meaningful role in patient success. Ready to Bring Comfort and Care to Every Patient? If you're passionate about helping others and creating positive patient experiences, we'd love to hear from you. Apply today and join a team that's making a lasting difference - one patient at a time! An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
    $17-21 hourly Auto-Apply 15d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk coordinator job in Ankeny, IA

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 60d+ ago
  • Patient Care Coordinator-West Des Moines, IA

    Sonova

    Front desk coordinator job in West Des Moines, IA

    Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental and Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $18-20 hourly 28d ago
  • Receptionist - Part-Time

    Community and Family Resources 3.7company rating

    Front desk coordinator job in Fort Dodge, IA

    Are you someone who is friendly, organized, and thrives in a fast-paced environment? If so, we may have a great opportunity for you! At Community and Family Resources, we serve clients seeking treatment for a variety of behavioral health concerns. Our front desk staff are the first smiling faces our clients see, and they have a direct impact on the client experience from the moment someone walks through the door. We are currently seeking a Receptionist in our Fort Dodge location. The person in this role is responsible for administrative tasks including greeting and checking in clients, answering phones, data entry, and more. You will also be in charge of gathering client financial information to ensure we have all pertinent information on file. If you are looking for a role that keeps you busy and has a variety of duties, we encourage you to apply! Key Duties and Responsibilities Conduct a brief client interview at first appointment to collect all required client information Complete paperwork including release forms, fee agreements, billing arrangements Verify insurance eligibility including benefits coverage and effective dates Greet visitors and direct to appropriate location Provide customer service by answering client inquiries and providing direction as needed Associates degree or demonstrated equivalent experience required Education/Experience Associates degree or demonstrated equivalent experience required. Schedule Type: Part-Time Hours: Monday, 8:30a-5:00p; Wednesday, 9:30a-6p; and Friday, 8:30a-5:00p Benefits IPERS retirement benefit Optional 401K Employee Assistance Program PTO for part-time staff Paid trainings and CEU opportunities Various discounts including tuition fees at partner schools, travel, cell phone plans, and more! Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
    $23k-30k yearly est. 3d ago
  • Receptionist

    Regional Health Services of Howard County 4.7company rating

    Front desk coordinator job in Des Moines, IA

    Essential Key Job Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Other duties as assigned by management. Minimum Qualifications Required Education for Staff Job Levels Must be 16 years of age. Highschool diploma or GED preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-31k yearly est. 1d ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in Fort Dodge, IA

    Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Front desk coordinator job in Des Moines, IA

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 27d ago
  • Bilingual Patient Access Representative I - East Side Clinic

    PHC Primary Health Care

    Front desk coordinator job in Des Moines, IA

    As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles. This position typically works at PHC East Side Clinic in Des Moines and is scheduled Monday - Friday 8:30 AM - 5:00 PM. Eligible for $5.00 per hour shift differential if you work a 3-hour shift after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply. This position requires Spanish and English language skills. What You Will Do * Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges. * Accurately documents messages and communicates to the appropriate individual. * Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies. * Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor. * Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility. * Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC. * Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms. * Helps patients apply for the sliding fee program. * Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols. * Scans all acquired patient documentation and accurately indexes into electronic health records. * Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers). * Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience. * Performs other duties as assigned. Qualifications You Need Required * A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role. * Excellent customer service skills and commitment to service excellence. * Effective verbal and written communication skills. * Good problem-solving skills with ability to apply critical thinking. * Takes initiative and demonstrates dependability. * Team oriented with ability to collaborate effectively with others. * Listening and reading skills with ability to follow written and verbal instructions. * Basic math skills with ability to count money and make change. * Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications. * Detail oriented with high degree of accuracy * Prioritization skills. * Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals. * Demonstrates professionalism with ability to remain calm in all situations and show empathy. Preferred * Bilingual Spanish/English communication skills, written and verbal. * Associate degree in related field. * Work experience in a community health center, medical or dental clinic, or in the essential functions of the * position. * Experience working with patient registration systems and electronic health records. * Experience using a multi line telephone system. * Experience working with and knowledge of clinical terminology and health insurance. We Take Care of Our People Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including: * Generous PTO accrual * Eight paid holidays * Tuition reimbursement program * 401k with company match * Medical, dental, vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounted pet insurance * PHC Pride rewards program Visit *************************** for a summary of PHC's benefits. Grow Your Career with PHC We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok Monday - Friday 8:30 AM - 5:00 PM 40 Hours Per Week
    $15.5-19.4 hourly 34d ago
  • Front Desk Receptionist

    Jimmy John's Gourmet Sandwiches

    Front desk coordinator job in Des Moines, IA

    * * Small office and fun atmosphere looking for a full-time Front Desk Receptionist. * * Data Entry/Bookkeeping essential * * Multi-tasker with payroll experience preferred * is Monday-Friday * * Benefits - Compensation: * $15/hr * 2 weeks paid vacation * 401k with company match * Health/Vision/Dental Insurance * Weekends off * Paid Holidays off Job Requirements: * Ability to work a 40 hour week - occasionally more depending on workload/ability to complete in timely manner * At least 18 years of age, with valid driver license and clean driving record * Knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat along with other programs preferred * Ability to organize and establish priorities in the office with minimal supervision * Must be able to occasionally lift up to 10 t0 20 lbs. during shifts * Ability to stand, bend, reach and scoop during workday Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
    $15 hourly 9d ago
  • Registration Specialist

    Patient Registration

    Front desk coordinator job in Boone, IA

    Join our Patient Registration team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package. Status: Full-Time, 40 Hours/Week Shift: Days Shift Time Schedule: 7 a.m. - 7 p.m. (Varies) Days: Monday-Friday (or) Monday-Thursday We offer competitive pay and a great benefits package that includes: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Life insurance Aflac Short-term and long-term disability coverage Wellness program and reimbursement Free access to Boone County Hospital's onsite fitness room Generous PTO Accrual Plan Iowa Public Employees Retirement System (IPERS) Employee Assistance Program (EAP) Onsite Cafeteria Salary Scale: $17.00-$21.53 Based on experience. POSITION SUMMARY: Responsible for maintaining reception desk activities, including interviewing incoming patient or representative and enters accurate and current information required for admission into computer. Also responsible for directing incoming telephone calls, overhead paging, greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital's standards of behavior. BCH POLICY STATEMENT: It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures and related practices. This includes policies relating to Compliance, Infection Control and Safety. HIPAA SECURITY COMPLIANCE: Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination. Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job. BEHAVIORAL REQUIREMENTS: Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior. ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned. Regular and punctual attendance. Demonstrates knowledge and skills necessary to assist in providing care appropriate to the ages of patient served within the department. Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics. Wears ID at all times while on duty. Interviews patient or representative to obtain complete and accurate information and enters that information into computer. Enters patient admitting information into the computer and routes copies to designated department. Responsible for updating computer system with patient status changes. Obtains appropriate signatures for medical and financial documents to protect hospital's interests. Escorts patient or arranges for escort to area of service, placing all patients who have been admitted into a wheelchair, with exception of OB patients when requested. Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges. Overhead page authorized personnel, and codes over PA system in accordance with policy with regard to the time of day, whether or not the person is a physician, employee or guest. Receive over the counter payments on account and issues accurate receipts. Including Point of Service collections. Maintains a balanced cash drawer and ensures safekeeping of all cash and checks. Distributes and ensures safekeeping of biweekly payroll checks. Complies with the hospital's general policies and procedures, safety and disaster plans. Maintains a positive and cooperative attitude with patients, medical staff and hospital staff. Maintains strict confidentiality of every patient, medical record or report, and protects the confidentiality and dignity of all patients by actions and words. Performs audits of registrations for data accuracy and completed MSP questions. Record and deposits patient valuables properly. Completes patient insurance verification on-line. Ability to run computer reports and process them. Answers phone line in a timely manner, answer questions of caller according to hospital policy and direct calls to the appropriate department. Responsible for notifying ER staff of incoming patients and filling out Ambulance run tickets. Monitors security camera and alarm systems and notifies appropriate personnel when problems arise. Receive and distribute data received from hospital departments and physician's clinics. Have a working knowledge of all services at Boone County Hospital and consistently provide excellent guest relation's service to all patients, employees and visitors. Maintain effective communication with medical staff, fellow staff and all levels of supervision and patients of all ages. Participates in department staff meetings and hospital wide in-service programs as required and actively supports and participates in the continuous quality improvement efforts MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform multiple tasks simultaneously while maintaining composure and a pleasant and courteous attitude. Computer literacy attainable High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to work with graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL ACTIVITY REQUIREMENTS: EQUIPMENT/TOOLS: Operate office equipment such as computers, printers, copy machine, calculator, facsimile, phones and scanners. WORKING CONDITIONS: Typical working conditions include sitting at a desk for extended periods of time while working on a computer or talking on the phone. Work is performed in a reception area. Involves contact with patients. Interaction with others is constant and interruptive. Hours may vary depending on departmental staffing needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Hearing must be in the normal range for telephone contacts and other conversations. The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements.
    $17-21.5 hourly 54d ago
  • Sample Registration Clerk I

    Eurofins Horti

    Front desk coordinator job in Des Moines, IA

    Information about Eurofins as a whole: Over 50,000 employees worldwide Eurofins recently celebrated 30 years of excellence in bioanalytical testing. The company has grown from 4 employees in a small lab in France to a global network. 800 state-of-the-art laboratories across 41 countries. Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times. Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services. Job Description Sample Registration - 1st Shift (9am - 5:30 pm) M - F 1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific. 2. Proficient in performing the duties of two (2) platforms. 3. Responsible for the registration or verification of one (1) or more key client. 4. Complete training on how to be an effective trainer. 5. Train new personnel on the platform duties. 6. GLP Trained and Certified. 7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical). 8. Enter sample testing requests and other pertinent information into the computer system. 9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client. 10. Ensure all work is completed as necessary when co-workers are absent. 11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific. 12. Maintain neat and accurate record system and assist with filing as directed. 13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment. 14. Manage time in a manner that ensures a high degree of productivity. 15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate. 16. Follow all guidelines and procedures of Eurofins Scientific. 17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers. 18. Remain current on industry and business advancements and trends as suggested by supervisor. 19. Maintain cooperative working relationships with all company employees. 20. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees. 21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers. 22. Perform other duties as assigned. Qualifications Excellent interpersonal, attention to detail, organizational, and analytical skills. Excellent communication skills. Responsive, independent problem solver and action oriented Additional Information As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
    $22k-28k yearly est. 17h ago
  • Sample Registration Clerk I

    Eurofins USA Food Testing

    Front desk coordinator job in Des Moines, IA

    Information about Eurofins as a whole: Over 50,000 employees worldwide Eurofins recently celebrated 30 years of excellence in bioanalytical testing. The company has grown from 4 employees in a small lab in France to a global network. 800 state-of-the-art laboratories across 41 countries. Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times. Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services. Job Description Sample Registration - 1st Shift (9am - 5:30 pm) M - F 1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific. 2. Proficient in performing the duties of two (2) platforms. 3. Responsible for the registration or verification of one (1) or more key client. 4. Complete training on how to be an effective trainer. 5. Train new personnel on the platform duties. 6. GLP Trained and Certified. 7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical). 8. Enter sample testing requests and other pertinent information into the computer system. 9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client. 10. Ensure all work is completed as necessary when co-workers are absent. 11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific. 12. Maintain neat and accurate record system and assist with filing as directed. 13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment. 14. Manage time in a manner that ensures a high degree of productivity. 15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate. 16. Follow all guidelines and procedures of Eurofins Scientific. 17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers. 18. Remain current on industry and business advancements and trends as suggested by supervisor. 19. Maintain cooperative working relationships with all company employees. 20. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees. 21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers. 22. Perform other duties as assigned. Qualifications Excellent interpersonal, attention to detail, organizational, and analytical skills. Excellent communication skills. Responsive, independent problem solver and action oriented Additional Information As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work! Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
    $22k-28k yearly est. 8d ago
  • Planning and Scheduling Coordinator

    Electrical Power Products 3.6company rating

    Front desk coordinator job in Des Moines, IA

    Reports To The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager. The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day. Responsibilities and Duties Assist with the planning and scheduling efforts for the entire company's operations. Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity. Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution. Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current. Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers). Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule. Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly. Utilize project management software for setting up, establishing and scheduling jobs. Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis. Drive productivity and continuous improvement in all tasks and processes. Additional duties as assigned. Requirements Qualifications High school diploma or equivalent required. Relevant college degree preferred. APICS (or comparable) certification in Planning/Scheduling also preferred. Experience in a manufacturing/production environment preferred/desirable. Proficient in Microsoft Office Suite, Google, or similar software. Strong analytical and problem-solving skills. Strong decision-making skills. Ability to communicate and collaborate with other teams and team members. Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments. Physical Requirements Typically sits, grasps items, and performs keyboarding for the regular operation of a computer. Stand, walk, bend, reach or otherwise move about regularly. Lift, move, or otherwise transfer items up to 40 lbs. occasionally. Occasional exposure to typical manufacturing production physical hazards.
    $25k-33k yearly est. 27d ago
  • Stagehand - Civic Center IATSE Referrals

    Des Moines Performing Arts 4.2company rating

    Front desk coordinator job in Des Moines, IA

    This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67. Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld. At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Essential Job Duties and Responsibilities Following instructions Loading in and loading out of stage scenery and soft goods Support of other department as requested Experience Needed/Certification: Follow instructions Know stage directions Proper lifting and pushing technique Additional Job Requirements / Pertinent Information Position requires event work during evening/weekends Regular lifting of up to 50lbs Occasional lifting between 50-75lbs Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock Noise level is moderate
    $26k-34k yearly est. 60d+ ago
  • Patient Service Representative

    Iowa Radiology

    Front desk coordinator job in Clive, IA

    We are seeking a skilled and dedicated Patient Service Representative to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment. We want YOU to join the Iowa Rad family! We truly care about our employees, their health and well-being, and their career goals and aspirations. The ideal Accounts Patient Service Representative will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information. Responsibilities of the Patient Service Representative: Administrative Answer a multi-line phone system and deliver calls and messages timely and accurately. Schedule exams for all modalities for multiple Iowa Diagnostic and Procedure Center (IDIPC) Clinics. Knowledge of procedures and exam preparation and can schedule radiology procedures and exams in the RIS System proficiently. Initiate good public relations and communicate effectively with patients, visitors, office personnel, and referring physicians' offices. Process patient registrations and payments. Become proficient in RIS, Epic, MDM, Well and Patient Pal computer programs as well as Shoretel multi-line phone system. Other Functions Attend staff meetings Report problems related to staffing, morale, work methods, and procedures to Clinic Supervisor. Inform Clinic Supervisor of supply needs. Functions other than those described above due to extenuating circumstances. Qualifications of the Patient Service Representative: Education High school graduate. Knowledge, Skills, and Abilities Previous reception experience required. Previous medical experience preferred. Must have a fundamental knowledge of typing and filing techniques. Must be able to read, write, and speak fluent English. Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders. Physical, Mental, and Visual Effort Continuous speaking, hearing, and visual effort. Must have the ability to communicate effectively and work independently. Continuous mental and visual concentration requiring attention-to-detail and accuracy. Working conditions are typical to a normal office or individual home office environment. Must possess manual dexterity to operate computer and other office equipment. Ability to perform repetitive tasks associated with technology use (phone, computer, applications, and software). Must be able to bend, stoop, kneel, or crouch as part of job functions. Ability to lift and carry up to twenty-five (25) pounds when necessary. Benefits include but are not limited to: Health, Dental, and Vision insurance Life Insurance Short-term and Long-term Disability Insurance Paid Time Off and Paid Holidays 401k Retirement Plan Referral Program Iowa Radiology, Professional Medical Management (PMM), and Iowa Diagnostic Imaging and Procedure Center (IDIPC), are equal opportunity employers. We are committed to fostering a diverse, inclusive, and respectful workplace. All qualified candidates are given equal employment opportunity without regard to race, color, national origin, sex, gender identify, sexual orientation, age, disability, religion, or any other characteristic protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available to individuals with disabilities from the application process and throughout employment with any of our companies.
    $29k-35k yearly est. 8d ago
  • Front Desk Hampton Inn Part-time

    Aileron Management LLC 3.9company rating

    Front desk coordinator job in West Des Moines, IA

    Description: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements: Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $23k-32k yearly est. 25d ago
  • Wellness Center Receptionist Work Study

    Iowa Valley Community College District 3.4company rating

    Front desk coordinator job in Iowa Falls, IA

    Job Title: Wellness Center Receptionist Work Study Department: DHFAC Reports To: Dale Howard Family Activity Center Director Semester: Spring 2025 Number of Openings: 2 Job Classification: Student, non-exempt, hourly timesheet Rate Of Pay: $8.25/hour Summary: The purpose of this position is to handle front office reception and administration duties including greeting students and community patrons, answering phones, handling membership inquires, and maintaining a safe, enjoyable environment. The length of employment is routinely the academic year (fall and spring terms); however. some work may be performed during the summer as needed Job Duties: * Maintaining an environment of safety for patrons, self and others. * Answers telephone, takes accurate messages, and routes calls to the proper personnel * Ensures that facility towels are washed and dried in a timely manner * Checks locker rooms periodically, wiping down counters, picking up towels, and mopping as necessary * Greets members and guests; recording attendance on computer * Receives payment for membership fees. child care, and purchased items using the POS terminal * Keeps area clean and completely stocked Knowledge/Skills/Abilities: Good people skills and helpful attitude; good organizational skills and ability to take direction; attention to detail and accuracy completing tasks. Education and Experience: HS diploma or equivalent Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, ************, *******************.
    $8.3 hourly Easy Apply 60d+ ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Ames, IA?

The average front desk coordinator in Ames, IA earns between $23,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Ames, IA

$28,000
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